Issue 20 • 2014

About the TrustWe update you on the new Nicotine

Management Policy and the Trust’s recent Care Quality Commission

inspections. Page 2.

Best PracticeNHS England’s leading director

for mental health, Dr Geraldine Strathdee commended CWP for its

‘can do’ ethos at the Trust’s best practice showcase event.

Read more about the good work that is going on at CWP in our Big

Book of Best Practice. Page 3.

Pam’s story With help and support from CWP’s

harm reduction team, Pam is on the road to recovery after struggling with a drug addiction. Read her

inspiring story.Page 5.

Learn more about CWP services

We’re holding informal networking sessions for you to learn more about our services, share your ideas and meet the

CWP Governors. Page 8.

Coming up…

CWP occupational therapists, Rachael O’Sullivan and Susie Walsh, have been awarded the first ever Ken Holt Memorial Award, at the national Dementia Care Awards. Turn to page 3 to find out more.

National Dementia Care Awards

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engage newsletter

About the TrustFrom Sheena Cumiskey and David Eva

As ever 2014 is shaping up to be a busy year with many changes planned across the Trust.

One big change that will affect us all is the introduction of the Nicotine Management Policy on 3rd February. The policy is being introduced because we care about people’s health and want to be as proactive as possible creating a smoke free environment for all.

Whilst recognising this won’t be a popular change with everyone we are doing everything we can to support people. Not everyone will want to stop smoking but, to prevent harm to others from second hand smoke, help is available to manage nicotine dependency symptoms whilst on Trust premises. You can find out more about the campaign on page 6 or, for more specific information on how the policy will affect you, log on to our website.

Care Quality Commission (CQC)The CQC visited CWP’s Springview Hospital on Clatterbridge Health Park, Wirral, recently. This was an unannounced routine inspection to check that essential standards of quality and safety were being met. The inspection report indicates areas of compliance and two areas of non-compliance. The two areas of non-compliance were considered to have a minor impact on people who use the service.

We welcome the findings of this inspection and have immediately acted upon them to improve the patient experience in the areas identified. Our priority is to providethe best possible care for patients and we view visits from the CQC as an opportunity to take a step back and really challenge ourselves to be the best at what we do.

The CQC has also published its report on its re-visit to CWP’s learning disability inpatient assessment and treatment service at Eastway, Chester. Full compliance has been achieved with all the standards inspected.

What we do as an NHS Foundation Trust CWP deliver a wide range of services across Cheshire and Wirral. We are also commissioned to provide services in other areas including Trafford and Bolton. The Trust has more than 3,400 staff working over 65 sites serving a population of over one million people.

David Eva, chairman and Sheena Cumiskey, chief executive

Tweet TweetDid you know you can keep up to date with the latest CWP news by following us on Twitter. Find us today @cwpnhs

Adult mental health

Child & adolescent mental health

Learning disability

Drug & alcohol

Physical health

Eating disorder services

WestCheshire

EastCheshire

Wirral

Bolton &Halton

Trafford Drug service only

Warrington Primary care mental health services only

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Care • Well-being • Partnership

News update For more information on these andother news stories, please log on to

www.cwp.nhs.ukBig Book of Best Practice CWP has published its first ‘Big Book of Best Practice’. The guide is packed full of examples of good clinical practice and aims to facilitate the sharing of innovative ideas. The book is based on the annual CWP good practice showcase which was held late last year and was visited by NHS England’s leading director for mental health, Dr Geraldine Strathdee.

Dr Strathdee commented: “CWP has an obvious passion for quality, recovery focused patient care. In light of recent reports such as the Keogh Review, where the focus is on driving excellence in care; having a culture that nurtures innovation is very special. I have a firm commitment to taking best practice

evidence and making it routine clinical practice where patients feel empowered to reach their potential, and staff can maximise their time to care. It is truly exciting to see such good work being done here at CWP.”

To download a copy of the CWP Big Book of Best Practice log on to www.cwp.nhs.uk

NHS North West Leadership Awards CWP were awarded not one, but two honors at the recent NHS North West Leadership Recognition Awards, held at the Monastry in Manchester. Jane Newcombe, clinical service manager from CWP drug and alcohol services picked up the NHS Partnership/System Leader of the Year Award for her work within substance misuse services across Wirral.

Anushta Sivananthan, CWP consultant psychiatrist and medical director was also recognised in the NHS Quality Champion/Innovator of the Year category for her extensive work within dementia care services and in particular her work with the Countess of Chester Hospital in reducing average

lengths of stay for dementia patients. All winners from the regional recognition awards will be entered into the national leadership awards in February. Good luck both.

National Dementia Care Awards Meadowbank Ward at Springview Hospital, Wirral is celebrating after occupational therapists, Rachael O’Sullivan and Susie Walsh, scooped the Ken Holt Memorial Award at the national Dementia Care Awards held in Nottingham. The award was presented to the team by BBC newscaster Bill Turnbull.

Dr Andrew Ellis, CWP consultant psychiatrist for the Wirral older people’s mental health team, said: “This is the first time that this award has been given. Ken Holt was the husband of a lady with dementia and he prepared the first life story book for his wife. Ken sadly passed on and this award is in his memory.

“Both Rachael and Susie have championed this work on the ward, ensuring that all patients are given the opportunity to have a life story book completed during their stay which then accompanies them home. The book provides a focus for reminiscence work whilst on the ward, and encourages meaningful communication with those who have dementia.”

BIG Book of Best

PractIce2014

Trevor Davies, Avril Devaney, Lawrence Hawdley, Cliff Jones, Joy Fenna and John Kingsley enjoying the celebrations

Final notes for hospital organist A much loved organist has retired after 53 years of service with the NHS. Cliff Jones, from Chester, was given a special send off to celebrate his long service at CWP’s, Bowmere Hospital in Chester. Amongst his talents Cliff also wrote concerts, plays and pantomimes which were performed and enjoyed by patients and staff over the years.

Cliff, who is now 84, said: “I love my job and have loved working for CWP. My fondest memory is when I think of all the patients who used to sing the last hymn of my service, as they made their way back to their ward. Through music, I feel I have a made a difference to the care of patients and I hope I made their stay more enjoyable.”

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Spotlight on… self-careWhat is self-care? Self-care means looking after yourself in a healthy way, whether its brushing your teeth, doing some exercise or taking medicine when you have a cold if you need it.

If you have a long-term condition, there are extra things you may need to consider, such as making changes to your diet, different types of exercise or different types of medication you may need to take.

Self-care also means staying active by doing things that are important to you, such as gardening, seeing friends and family, going on holiday, or continuing to work if possible. It involves looking at what you can do and want to do, rather than what you can’t do.

There’s lots of information on the NHS Choices website about how everyone can use self-care to improve their health and well-being but here are a few things that CWP can help with…

Lose weightPeople who are overweight have a higher risk of heart disease, stroke, diabetes and numerous other long term conditions. Achieving a healthy weight can also help you manage

long term conditions such as diabetes. CWP provides a free weight loss programme in western Cheshire called ‘Why Weight?’ Log on to www.cwp-whyweight.com to find out more.

Cut down on alcohol CWP Wirral’s harm reduction team had a busy start to the year promoting Alcohol Concern’s ‘Dry January’. Helen Parkinson, (pictured above) clinical nurse specialist, said: “Even social drinkers regularly consume more than the recommended daily amount of alcohol, which can increase your risk of vascular diseases, such as heart attack, stroke and kidney disease. Make sure you know what the recommended limits are and stick to them.” More information can be found on www.alcoholconcern.org.uk.

Manage long-term conditions When you’re first diagnosed with a long-term condition, learning to live with your condition will be important. Whether your condition improves or gets worse, or other things in your life change, you may need to change your care plan to suit your needs.

Finding out about local support groups in your area can be really helpful, like Dave Davies (pictured below) did at CWP’s Healthy Living Centre, in Ellesmere Port. Dave said: “I have rheumatoid arthritis and it is such a relief to find a group of understanding people who you can have a good moan with and share good coping tips.”

For more information on self-care visit www.selfcareforum.org

engage newsletter

Stop smoking Many people don’t realise how much support and advice is available to help you kick the habit for good. Your local stop smoking service should be your first port of call:

• East Cheshire stop smoking service T: 0800 085 8818

www.stop-smoking-cheshire.co.uk

• West Cheshire stop smoking service T: 0800 043 5134

www.quit4good.org

• Wirral Stop smoking service T: 0151 630 8383

www.quitstopwirral.co.uk

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Living with…Pam’s story...

Care • Well-being • PartnershipCare • Well-being • Partnership

After struggling with a drug addiction, Pam found herself homeless and isolated from her family and friends until she met her partner, Ryan.

Ryan offered Pam a place to stay and companionship at a vulnerable stage in her life. Six years later after a continuing struggle with drug use, both Pam and Ryan sought help from CWP Wirral harm reduction team.

After several visits Pam developed a trusting relationship with Marie, her substance misuse practitioner and confided that she was being mentally and physically abused by Ryan at their home to the extent that her front teeth had been knocked loose in a recent incident. Pam also confided that Ryan was frequently taking her benefit payments from her.

After discussing her issues confidentially with Marie, Pam agreed to be referred to the Family Safety Unit provided by the local authority. Once meeting with them at Wirral drug service, immediate help and support was put in place in partnership with the Police. Pam’s address was tagged, the locks were replaced and a security firm were appointed to put additional safety measures in place.

When Ryan returned to the address later that day Pam, with encouragement from Marie, contacted the Police. This also happened on another occasion and Pam summoned the courage to contact the Police again. On both occasions Ryan was removed from the premises.

Since this turning point, Pam has had no contact with Ryan and with CWP support is now illegal substance free and undertaking a methadone reduction plan, with a view to being totally drug free in the near future.

She is now in daily contact with her parents and has managed to rebuild her relationship with them; her Dad has helped to completely redecorate her flat. With continued support and gains in confidence, Pam has also attended dentist appointments and has had a new set of teeth fitted.

“ My support worker has been

brilliant and has been with me every step of the way. I’m still finding my way through recovery but when I look back at how far I have come, I’m determined to get there. I feel positive about my future and am hopeful of securing voluntary work at my local stables.”

The names and photographs in the story have been changed to protect the individual’s identities.

CWP provide drug and alcohol services across Cheshire and Wirral.The harm reduction unit is a drop-in facility for anyone who needs help with substance misuse.

The nursing team support crack cocaine users, homeless people and people with complex duel dependancies.

The engagement team deliver alcohol identification and offer advice. The harm reduction support workers assist the unit’s alcohol drop-in, needle exchange and referral into treatment services.

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Partnerships

Gary, with Bernie (far right) and members of CWP’s acquired brain injury team.

A safe, smokefree environment for allPublic health bodies in Wirral, East Cheshire and West Cheshire, in partnership with local NHS Trusts and Heart of Mersey, have launched a new public health campaign to end smoking on hospital premises.

From 3rd February 2014 people who use NHS services, visitors and NHS employees will not be able to smoke in the following NHS trust premises and grounds:

• The Countess of Chester Hospital NHS Foundation Trust

• Cheshire and Wirral Partnership NHS Foundation Trust

• Wirral University Hospitals NHS Foundation Trust

• East Cheshire NHS Trust.

Fiona Johnstone director for public health in Wirral, said: “Allowing smoking within hospital grounds and not supporting people who use NHS services to manage their nicotine dependency gives confusing messages. No level

of smoking or second hand smoke is safe. The NHS has encouraged people not to smoke on their premises for some time, but the message now is clear: ‘you can’t smoke in these hospital sites’.

“We will support people with their nicotine dependency and encourage people to access specialist support services. Hopefully many people will go on to give up smoking for good and fully realise the health and social benefits of this.”

To find out more about CWP’s Nicotine Management Policy and how it might affect you, log on to www.cwp.nhs.uk.

Help integrate health and social care in East Cheshire Caring Together are recruiting a stakeholder panel to discuss proposals for integrating health and social care in East Cheshire.

The panel will be made up of a mixture of people who live, work or volunteer within Eastern Cheshire with the aim of listening to a wide range of views to influence and shape proposals before any formal consultation.

To find out more or to express your interest email join@caringtogether.info or call 0845 123 7591.

Patient care at the heart of joined up workingCWP, together with Cheshire West and Chester Council and NHS West Cheshire Clinical Commissioning Group, have launched an integrated community care team pilot, based in Princeway Health Centre, Frodsham.

Helen Cunningham, Princeway community care team manager, said: “Integrated care is all about providing the right care, in the right place at the right time. Having GP’s, nurses, social workers and other care professionals under one roof and sharing resources, makes working together a lot easier and facilitates good quality care for our patients.”

Care • Well-being • Partnership

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Partnerships EventsRecovery colleges CWP has four Recovery Colleges in Crewe, Macclesfield, Wirral and West Cheshire who all offer a wide range of courses aimed at supporting people, through self-management, to deal with the mental health challenges they experience and to achieve the things they want to in life.

Here’s a selection of what’s on offer:• Smoking and you: understanding the

support available• Managing your sleep problems• Understanding memory loss and dementia • Astronomy

All courses are friendly, welcoming and available to everyone whether you have lived experience of mental health challenges, whether you are a friend, family or loved one of someone with such an experience, or member of Trust staff.

To view the prospectus for your area, log on to www.cwp.nhs.uk. Don’t forget, all courses are free of charge.

Great turnout for CWP’s Annual Members’ Meeting Over 100 members of the public packed out the Floral Pavilion in New Brighton, Wirral to attend CWP’s Annual Members’ Meeting in November.

A mixture of staff and Trust members joined CWP’s Board of Directors and Council of Governors for a day of reflection and celebration of the last year.

Sheena Cumiskey, CWP chief executive, commented: “It was fantastic to see so many people who show on-going commitment and interest in the Trust’s progress and direction. It was a very successful event.”

The event featured two sets of awards; the first as part of CWP’s ‘Going the Extra Mile’ awards, and the second to demonstrate staff commitment to the Trust’s values the ‘6Cs’ of care, compassion, communication, competence, courage and commitment, through the ‘I’m into the 6Cs’ awards.

Among the many award winners was Mark Avery, who won the ‘Overall Contribution to Volunteering Award’. Mark is a volunteer with the alcohol liaison service in Leighton Hospital as well as the drug and alcohol service in Macclesfield. Mark has excelled quickly becoming a competent and caring professional member of the teams he works with, and has a vast amount of personal lived experience, which he is willing to share with people having similar problems. Congratulations to all.

Mark Avery pictured with his award

Dates foryour diary 24 February - 2 March Eating disorder awareness week12 March National no smoking day 12-18 May Mental health awareness week18-24 May Dementia awareness week 14-20 June Adult learners’ week

EATING DISORDERS AWARENESS WEEK 24 Feb ruar y – 2 March 2014

to eating disorders

Join us, get silly with your socks and help Beat support people affected by eating disorders.

To find out more visit www.b-eat.co.uk

A charity registered in England and Wales (801343) and Scotland (SC039309). Company limited by guarantee no 2368495

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Get to know the CWP Governors

“I feel that I’m making a contribution in ensuring that CWP is carrying out its responsibilities to a high standard and I have met some great people who are

passionate, dedicated and committed about their work.” Peter Wilkinson, Public Governor

The Council of Governors represent the voice of their local communities and play an important role in helping to shape the future of the Trust. In this edition, we meet the Public Governors.

Derek BosomworthTenure from: 2011-14

Derek SeberTenure from: 2011-14

Eddie SalisburyTenure from: 2011-14

Mike RobinsonTenure from: 2011-14

Peter WilkinsonTenure from: 2011-14

Rob RobertsonTenure from: 2011-14

Stanley MayneTenure from: 2012-15

If you would like to contact your local governor, you can attend one of the tea and talk sessions below, email governor@cwp.nhs.uk or alternatively you can write to them at Cheshire and Wirral Partnership NHS Foundation Trust, Trust Headquarters Redesmere, Countess of Chester Health Park, Liverpool Road, Chester CH2 1BQ.

Tea and Talk with CWPThis is an open invitation to CWP members, people who use our services and carers to join us for an informal chat about care in your area.

Drop-in networking sessions will be held across Cheshire and Wirral to bring people together to learn about CWP services, talk about topical issues as well as share ideas and experiences. Staff will be on hand to answer questions and CWP Governors will be there to listen to your views and stories. These sessions will also provide you with an opportunity to learn about ways to get involved with the Trust’s work and to meet like-minded people and the Trust Governors who represent you and your views.

The first sessions taking place are as follows:10.30am – 1.30pm, Friday 14th March 2014, YMCA Crewe, Large meeting room (189 Gresty Road, Crewe, CW2 6EL)10.30am – 12.30pm, Thursday 24th April 2014, Stein Centre, Room 1, St Catherine’s Hospital (Derby Road, Tranmere, Wirral, CH42 0LQ)12.30pm – 2.30pm, Thursday 22nd May 2014, Chester Healthy Living Centre, Room C Ground Floor (Plas Dinas, Blacon Point Road, Blacon, Chester, CH1 5SN)

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