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TECHNICAL PUBLICATIONImaging Systems Group Canon Canada Inc.
The information contained in this publication is confidential
and is to be used for reference purposes by Authorized Dealers of
Canon Canada Inc. Its unauthorized use is prohibited. For
additional information please visit our website
(https://canonextra.canon.ca) or call the Technical Support Line at
800-661-8930.
TECHNICAL PUBLICATIONImaging Systems Group Canon Canada Inc.
Page 1 of 7
This Technical Publication details troubleshooting steps to
ensure the performance of the ITB Assembly when addressing the
issue of a full displacement of the Intermediate Transfer Belt
(E075). It has been revised to correct the Part number of the
Roller, 2nd Transfer Inner. DETAILS An E075 can occur when
replacing the Intermediate Transfer Belt in the field, or while the
machine is in use by the customer. Checking the values under COPIER
> DISPLAY > MISC > ITB-POS indicates the position of the
ITB [1] of P-1. If the value exceeds -300 to +450, an imbalance of
displacement to the ITB can occur [A]. If this occurs an E075 error
code will occur.
Notes: Before replacing the ITB Assembly, CCI strongly
recommends following this Technical Publication to
identify the root cause of the issue at hand. Make the following
four (4) visual checks to determine the present condition of the
ITB Assembly.
1. Checking the Bushing. 2. Checking the Front and Rear Transfer
Arms. 3. Checking the position of the ITB and the Belt Guide. 4.
Checking the condition of the Inner 2nd Transfer Roller.
Product(s) imageRUNNER ADVANCE C5051/C5045/C5035/C5030
Number N08-021-5
Subject Prevention of a Full Displacement of the ITB (E075)
Date April 9, 2012
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N08-021-5
1. Remove the outer frame of the ITB Assembly and inspect the
following, [A].
If the Bushing(s), FC8-4479-010, is bent as shown above, [A],
replacement of the ITB Assembly is necessary. Note: If an E075
re-occurs upon replacement, please follow the Servicing Procedure
on page 6 of this Technical Publication. If the bushings in the
picture above are not bent, please proceed with the next visual
check of this Technical Publication.
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N08-021-5
2. On some very rare cases Canon Canada has found that either
one or both of the Front and Rear Transfer Arms have been cracked
in the area of [B]. The area of [B] has been strengthened. If this
is found, please replace the damaged Transfer Arm(s) with the newly
revised parts [C]. After this is checked go to the next visual
check.
[B]
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N08-021-5
3. Ensure that the Intermediate Transfer Belt (ITB) is inserted
inside of the Belt Guide, FL3-4847-000. If not, reinsert the ITB
inside of the Belt Guide and proceed with the fourth visual check
on page 5.
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Page 5 of 7
N08-021-5
4. This last visual check will ensure that the ends of the Inner
2nd Transfer Roller, FC8-4402-000, are not worn. If they are worn,
replacement of the Inner 2nd Transfer Roller FC8-4402-000 is
necessary. a. Remove the Intermediate Transfer Belt. b. Remove
Inner 2nd Transfer Roller, FC8-4402-000, and visually check for the
wear marks on the
outer ends of the shaft. See below.
c. If either outer sides show signs of wear, replace the Inner
2nd Transfer Roller, FC8-4402-000 and the 2nd Transfer Bushing
Holder, FL3-1109-000. Apply FY9-6005-000, (Super Lube Grease), on
the new 2nd Inner transfer Roller outer shafts and inside of the
2nd Transfer Bushing Holder.
d. Reassemble the ITB Assembly and perform a COPIER >
FUNCTION > MISC-P > ITB-INIT. e. Proceed with the Servicing
Procedure on the next page of this Technical Publication if the
values are out of range or not close to zero. f. If the problem
persists after step e, replace the ITB Assembly.
Note: In the next steps, achieving a value that is closer to
zero will minimize the occurrence of an E075 error code. If the
engine is mounted on a Cabinet Type-B, the next procedure cannot be
performed. In this case replace the ITB Assembly to achieve values
closer to zero.
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N08-021-5
Servicing Procedure 1. Be sure to check that the ITB is not
damaged. If the ITB is damaged, replace it. 2. When the values are
out of range use the following procedure to achieve the targeted
values. Rotate the Right Front adjuster clockwise two rotations.
Run COPIER > FUNCTION > MISC-P > ITB-INIT. Then check the
value of COPIER > DISPLAY > MISC > ITB-POS. If the value
achieves the range noted, test the machine by making some copies,
turn the machine OFF/ON, then execute COPIER > FUNCTION >
MISC-P > ITB-INIT. Execute ITB-POS again. If the values stay the
same or within the range, the process is complete. Achieving a
value that is as close to zero is beneficial to minimizing E075
error codes. Rotate the Right Front adjuster clockwise two
rotations. Run COPIER > FUNCTION > MISC-P > ITB-INIT. Then
check the value of COPIER > DISPLAY > MISC > ITB-POS. If
the value achieves the range noted, test the machine by making some
copies, turn the machine OFF/ON, then execute COPIER > FUNCTION
> MISC-P > ITB-INIT. Execute ITB-POS again. If the values
stay the same or within the range, the process is complete.
Achieving a value that is as close to zero is beneficial to
minimizing E075 error codes.
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N08-021-5
SERVICE PARTS No. Type Description Part Number P.C. Page
1 Old Arm, Transfer Front FY1-1337-000 530 New Arm, Transfer
Front, 2 FC0-3708-000 530
2
Old Arm, Transfer Rear FL3-4820-000 530 New Arm, Transfer Rear,
2 FL3-5416-000 530
3 Roller, 2nd Transfer Inner FC8-4402-000 530 4 Holder, 2nd
Transfer Bushing FL3-1109-000 530
6 Old Bushing FC8-4479-010 530 New Bushing FC8-4479-020 530
7 Super Lube FY9-6005-000 530
