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From Ray’s Desk…. From Ray’s Desk…. From Ray’s Desk…. From Ray’s Desk…. The new fiscal year is upon us and our company is in a good position to do well. We had a tremendous year last year from a fiscal stand point and I believe from a perspective of growth. Thank you to everyone for doing all you did to make our store the best. I want to take a minute to draw attention to our accident performance of late. Quite frankly it stinks. I dread hearing the words over the radio "Code White". We took a lot of time a few months back to discuss safety with every associate in the store. Please ensure that you are using common sense and creating a safe environment for yourself and others. Walmart breaks it's accident performance down into two categories: Associate Accidents and Customer Accidents. Associate Accidents In theory, should all be preventable if we are working within the guidelines given by our company. Our largest opportunities are material handling issues which are usually cuts with a box cutter. Slip and trip accidents are also a common associate injury. These type of accidents are usually causes by a decreased awareness by the associate of their immediate surroundings. Finally strains and pulls often occur because of associates lifting beyond their capacity or possibly not warming up before and during their shift. Make sure that you pay attention to what you are doing. We have lots of moving parts and people in our store, all of which create a situation for something accidental to happen. Customer Accidents By far the largest opportunity for our customers is slipping or tripping. Slip/trips are almost always caused by a transition in surfaces. Wet floors compounds this issue. The preventable part for us is making sure that we do not have any foreign objects on the floor and that our floors remain as dry as possible. We do not have a magic wand that commands our customers to be careful in our store. Believe it our not we have to help them be safe. The only way we can do this is through teamwork and diligence. With any accident the first thing we have to do is make sure that the environment and the person find the care and security they need to be safe. We should be compassionate to the needs of the injured person. During this time frame it is important to also take mental notes of what is happening, including your surroundings and the immediate area of the accident. These are all crucial details if you are a witness to any accident or if you are a first responder to the accident. You may be asked to write a statement about what you saw or witnessed. As a company we focus on three types of accidents the most because they are the most frequent and usually cause the most issues. We refer to these as the: "BIG 3 Accidents" 1. Customer slip and trip 2. Associate slip and trip 3. Associate material handling Preventing these accidents should consume our focus. They are considered the "most preventable". Always remember that accidents happen most frequently during times of haste and comfort. Stay alert and learn to notice a accident before it happens and we will all stay safe and healthy. Ray Korsch Store Manager Inventory Ti Inventory Ti Inventory Ti Inventory Time!!! me!!! me!!! me!!! Inventory will be here before you know it. Why do we have inventory? Simply: an inventory balances the books. We take our starting inventory plus what we have been billed for, minus what we have sold, and that should equal what we have. If we have more or less of what we have it is an overage or a shortage. What makes for a good inventory? Neat, cleaned, and organized. We want to make it easy for the inventory team to count everything. A good inventory is not only what we are doing now, but what we have done all year. All of our checks and balances thru the year will be graded on inventory day. Can inventory effect our My$hare Bonus? You bet it can! Any shortage we have to pay for, making our profit dollars decrease. So lets continue to follow the timeline, working together, and achieving our daily goals. Thanks for all you are doing. Richard M. Assistant Manager The Squiggly Newsletter The Squiggly Newsletter The Squiggly Newsletter The Squiggly Newsletter Issue No. XXII - February 5, 2009 Walmart Store #1004 - Bradenton, FL Written by : Support Manager Gabor

N022 - VOL 01 ISSUE 22

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1. Customer slip and trip 2. Associate slip and trip 3. Associate material handling Assistant Manager The new fiscal year is upon us and our company is in a good position to do well. We had a tremendous year last year from a fiscal stand point and I believe from a perspective of growth. Thank you to everyone for doing all you did to make our store the best. "BIG 3 Accidents" Customer Accidents Associate Accidents Thanks for all you are doing. ☺☺☺☺☺☺☺☺☺☺☺☺

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Page 1: N022 - VOL 01 ISSUE 22

From Ray’s Desk….From Ray’s Desk….From Ray’s Desk….From Ray’s Desk…. The new fiscal year is upon us and our company is in a good position to do well. We had a tremendous year last year from a fiscal stand point and I believe from a perspective of growth. Thank you to everyone for doing all you did to make our store the best.

I want to take a minute to draw attention to our accident performance of late. Quite frankly it stinks. I dread hearing the words over the radio "Code White". We took a lot of time a few months back to discuss safety with every associate in the store. Please ensure that you are using common sense and creating a safe environment for yourself and others. Walmart breaks it's accident performance down into two categories: Associate Accidents and Customer Accidents. Associate Accidents In theory, should all be preventable if we are working within the guidelines given by our company. Our largest opportunities are material handling issues which are usually cuts with a box cutter. Slip and trip accidents are also a common associate injury. These type of accidents are usually causes by a decreased awareness by the associate of their immediate surroundings. Finally strains and pulls often occur because of associates lifting beyond their capacity or possibly not warming up before and during their shift. Make sure that you pay attention to what you are doing. We have lots of moving parts and people in our store, all of which create a situation for something accidental to happen.

Customer Accidents By far the largest opportunity for our customers is slipping or tripping. Slip/trips are almost always caused by a transition in surfaces. Wet floors compounds this issue. The preventable part for us is making sure that we do not have any foreign objects on the floor and that our floors remain as dry as possible. We do not have a magic wand that commands our customers to be careful in our store. Believe it our not we have to help them be safe. The only way we can do this is through teamwork and diligence. With any accident the first thing we have to do is make sure that the environment and the person find the care and security they need to be safe. We should be compassionate to the needs of the injured person. During this time frame it is important to also take mental notes of what is happening, including your surroundings and the immediate area of the accident. These are all crucial details if you are a witness to any accident or if you are a first responder to the accident. You may be asked to write a statement about what you saw or witnessed. As a company we focus on three types of accidents the most because they are the most frequent and usually cause the most issues. We refer to these as the:

"BIG 3 Accidents"

1. Customer slip and trip 2. Associate slip and trip 3. Associate material handling

Preventing these accidents should consume our focus. They are considered the "most preventable".

Always remember that accidents happen most frequently during times of haste and comfort. Stay alert and learn to notice a accident before it happens and we will all stay safe and healthy.

Ray Korsch Store Manager

☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺

Inventory TiInventory TiInventory TiInventory Time!!!me!!!me!!!me!!! Inventory will be here before you know it. Why do we have inventory? Simply: an inventory balances the books. We take our starting inventory plus what we have been billed for, minus what we have sold, and that should equal what we have. If we have more or less of what we have it is an overage or a shortage. What makes for a good inventory? Neat, cleaned, and organized. We want to make it easy for the inventory team to count everything. A good inventory is not only what we are doing now, but what we have done all year. All of our checks and balances thru the year will be graded on inventory day. Can inventory effect our My$hare Bonus? You bet it can! Any shortage we have to pay for, making our profit dollars decrease. So lets continue to follow the timeline, working together, and achieving our daily goals. Thanks for all you are doing.

Richard M. Assistant Manager

The Squiggly NewsletterThe Squiggly NewsletterThe Squiggly NewsletterThe Squiggly Newsletter Issue No. XXII - February 5, 2009 Walmart Store #1004 - Bradenton, FL Written by : Support Manager Gabor

Page 2: N022 - VOL 01 ISSUE 22

What is What is What is What is YYYYour our our our SSSScore?core?core?core? You may have heard a little about scorecards in some areas of the store. Let me try to clarify what all this scorecard stuff is all about. It all started in two areas the backroom and with the front-end scorecard. Walmart is trying to measure the productivity of its stores and encourage us to schedule in the most productive manner, all while giving great customer service. We can only spend a certain amount of payroll each week. If we overspend in a certain area of the store, for instance, then we will be understaffed in another area to compensate. Do you want your area to be the one that must cut wages? Since the rollout of the first two areas there have been more areas added: Apparel, Deli, Inventory Management and Accounting. What areas are next you might ask, well Meat and Seafood are coming up soon. Then there will be other areas until all areas are converted. I have heard so folks blaming the scorecard for their schedules and saying it is not a good system. The fact of the matter is that it is a very good system and it is scheduling people when they are needed most for customer service and production. Remember it is not a schedule for convenience but one of necessity. I will ask you to please embrace these changes for they will only make our store a better place to shop and work! So the folks that are on scorecards ask your Assistant Manager, “What is our score?” The higher the score the better staffed the department is.

Dave Johnson Store Manager

Cursing at Work Cursing at Work Cursing at Work Cursing at Work

Please make sure that we are adhering to all policies regarding professional communication. It is important to create an environment that is professional and inclusive for all individuals. One way that we do this is by using language that is considered acceptable and universal to all. Even while on break or lunch, if you are on Walmart property, you are expected to emulate this standard practice.

Ray Korsch Store Manager

☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺

Walmart StocksWalmart StocksWalmart StocksWalmart Stocks

For the dates: 01/21/09 through 02/05/09

High: $50.08 (02/05/09) Low: $46.42 (02/04/09)

Current: $50.08 (02/05/09)

From Tracy’s Office:From Tracy’s Office:From Tracy’s Office:From Tracy’s Office: The Asset Protection Team would like to thank everyone that participated in the Mislabel Program. In January we recovered approximately $225! Please help me congratulate this month’s $25 Mislabel Winners: Patrick H. and Lily F. The Asset Protection Team would also like to thank everyone that participated in the Theft Deterrent Program. If you see or suspect a person of shoplifting please report that activity immediately to Asset Protection and/or management. If your call results in a recovery or an apprehension your name will be entered into a drawing for $25 at the end of the month. You can still be eligible for the award if you provide aggressive hospitality and that customer service recovered merchandise. Please help me congratulate this month’s Theft Deterrent Winners: Cindy K. and Judy C. Asset Protection would like to also thank Eileen of Cosmetics and Cashier Angel for recovering merchandise by providing aggressive hospitality. Your aggressive hospitality recovered a total of $175!

Tracy D. Asset Protection Coordinator

FUN FACT: A dishwashing machine uses approximately 10.5 gallons of water to clean a load of dirty dishes. Washing dishes by hand can use up to 20 gallons of water.

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Action Alley & FrontAction Alley & FrontAction Alley & FrontAction Alley & Front----end end end end

Spacing RequirementsSpacing RequirementsSpacing RequirementsSpacing Requirements Thank you for your dedication to improving our customer's shopping experience and driving the business in 2008. Your focus has allowed our company to take great strides towards achieving our cleaner, faster, friendlier initiatives. In keeping with our current initiatives, the decision has been made to give space back to our Customers. Effective February 1, 2009 there will be two changes that will be taking place in our stores. First, in stores that have action alley features, the standard spacing between those features will increase from 6 feet to 10 feet. This change has been updated in the Feature Management system used by the Home Office to plan the number of features. Therefore, it is imperative that standard 10 foot spacing be implemented and maintained in all stores. The second change will occur on the front-end, where all features will be removed to increase our customers shopping experience on the front-end. There will be two exception features that will be allowed on the front-end, these are the battery racks and new release DVD displays.

Following standard action alley spacing guidelines in all stores gives proof to our customers that Walmart is serious about providing a great shopping experience. Thank you for taking care of our valued Customers and "Saving people money so that they can live better".

Ray Korsch Store Manager

AnniversariesAnniversariesAnniversariesAnniversaries 01/24/2009 - 02/09/2009

☺ 23 Years - Teri C. ☺ 21 Years - Ruby J. ☺ 12 Years - Charles D. ☺ 11 Years - Christopher H. ☺ 9 Years - Lucetta D. ☺ 9 Years - John S. ☺ 8 Years - Christine L. ☺ 7 Years - Heidi O. ☺ 5 Years - Eric A. ☺ 5 Years - Luis C. ☺ 4 Years - Clifford R. ☺ 4 Years - Michael T. ☺ 4 Years - Frank R. ☺ 3 Years - Lee J. ☺ 2 Years - Tiffany L. ☺ 2 Years - George M. ☺ 2 Years - Veronica R. ☺ 1 Year - Donna K. ☺ 1 Year - Richard P. ☺ 1 Year - Andrew C. ☺ 1 Year - Paul H. ☺ 1 Year - Jesse W. ☺ 1 Year - Timothy D. ☺ 1 Year - Maria M. ☺ 1 Year - Lillian S. ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺

Signing Signing Signing Signing AAAArearearearea

We all need to work together to ensure that we are keeping the signing area and department manager workstation clean. We all use these areas- so we all need to be responsible for keeping it clean. Thank you all in advance for your help-

Christina L. GM Co-Manager

Correction… Correction… Correction… Correction…

I know that from time to time there are small mistakes in this newsletter. Normally they are grammatical errors, formatting errors, or something small that most people don’t even catch. However, I made a BIG mistake that needs to be addressed.

I have been stating that our store finished in 7th Place last year for Children’s Miracle Network. I was wrong. After all the figures were tallied, and corporate released the official final numbers- our store ended up raising a total of $75,631.37 for CMN in 2008- which company wide ranks us in… 6th Place, not 7th!!!!! Congratulations!

Here is how we ranked in 2008:

1st - Store 2107 - $114,411.28 2nd - Store 2012 - $113,153.91 3rd - Store 1909 - $94,750.90 4th - Store 1673 - $87,912.51 5th - Store 1413 - $87,392.21 6th - Store 1004 - $75,631.37 7th - Store 1039 - $64,432.02

☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺ ☺

Month to Date: $2,335.05 Year to Date: $15,175.38

As of 02/07/2009

FUN FACTS: In September 2008, a woman named Joanne Smith was searching eBay and bid on a rundown house in Saginaw, Michigan more or less as a joke since no body else had bid on it yet. She ending up being the highest bidder on the house and won it for only $1.75! She plans on fixing up the place and reselling it for a profit.

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The Power of ServiceThe Power of ServiceThe Power of ServiceThe Power of Service Culture 101

Dr. Martin Luther King recognized the power of service to strengthen communities and achieve common goals. Through his words and example, Dr. King challenged individuals to take action and lift up their neighbors and communities through service.

Dr. King believed each individual possessed the power to lift himself or herself up no matter what his or her circumstances – rich or poor, black or white, man or woman. Whether teaching literacy skills, helping an older adult surf the Web, or helping an individual build the skills they need to acquire a job, acts of service can help others improve their own lives while doing so much for those who serve, as well.

In his fight for civil rights, Dr. King inspired Americans to think beyond themselves, look past differences, and work toward equality. Serving side by side, community service bridges barriers between people and teaches us that in the end, we are more alike than we are different.

Alex L. Assistant Manager

“Everybody can be great because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and verb agree to serve. You only need a heart full of grace. A soul generated by love.”

- Dr. Martin Luther King Jr.

Last Sunday Barbara S. (Sporting Goods) and Gabor S. (Support Manager) along with their daughter Alexis visited Dr. Martin Luther King’s tomb in Atlanta.

Blood When is blood just blood and when is it a Biohazard? We have Blood Borne Pathogen kits in all First Aid kits. It includes gloves, a fluid shield mask, antimicrobial wipes, and a biohazard bag. If you know of any First Aid kits that are missing these packets, please inform myself, or any member of the Safety Team. So, when do we use these kits? Please remember the Walmart does not expect or require any associate to be a First Aid responder. However, if you chose to help- we want you to protect yourself. Always use gloves if you are cleaning up any kind of fluid from another person. Determine if the cleanup is “just blood”, or a biohazard. If the towels you use to clean up the blood do not drip blood when you pick it up it is considered non-saturated. You may simply double bag it and throw it away. The area must be cleaned with a 1/10 part mixture of bleach and water. If the blood drips when the towels are squeezed we need to place it in a biohazard bag and management will take over. Do not put anything that is considered a Biohazard in the trash compactor (Igor) or the Hazmat area.

Marilyn H. Store Safety Coordinator

FUN FACTS: President Jimmy Carter and Sam Walton were really good personal friends. Still to this day- whenever President Carter publishes a new novel and goes on a book tour- he makes it a point to do at least one book signing at a Walmart location and a Sam’s Club location. He does this to honor his friend Sam.

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