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Muvico Company Meeting 2013

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Page 1: Muvico Company Meeting 2013
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Benjamin Mazur | Oct

Jason Moore | Oct

Christopher Caudell | Nov

Joshua Maynard | Nov

Christopher Petersen | Dec

STAFF WITH US TODAY WHO WERE HIRED IN 2012

Emily Bushong | Mar

Adam Codeus | Apr

Katie Rosello | Sept

Christina Lee | Sept

Elisse Mendez | Sept

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Jacyln Yudkowsky

Martin Canale

Guillermo Barbiero

SPECIAL GUESTS

Matthew Boisjolie

Donna Ferguson

Chris Pirrotta

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We altered our strategy in 2011 and implemented it in 2012 to a greater success

To eliminate marginal Sideshow items

Focus on ‘titan’ pieces, or true winning bets

Order excess for inventory

Limit distributed items

Make a massive push with Hot Toys

Our strategic changes around product were:

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We altered our strategy in 2011 and implemented it in 2012 to a greater success

Open a warehouse in Hong Kong

Reorganize Creative Services (once again)

Move offices and remodel for efficiency and privacy

Make warehouse changes in personnel, inventory management, racking and archiving

Make additional programming changes for Order Processing and Customer Service efficiencies

Our strategic changes around operations were:

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BY THE NUMBERS... SALES

Sales to our WHOLESALE ACCOUNTS- Up 39%

Sales to our INTERNATIONAL DISTRIBUTORS - Up 56% (last year down 4%)

- 39 accounts shipping into 45+ countries around the world

2012’s overall gross sales: - Up 35% over 2011

- Up 48% over 2010- Up 55% over 2009

Sales via the WEB- Up 30%

In the January - December (calendar year) we had amazing sales results

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OCTOBER- 540 packages per day

NOVEMBER- 550 packages per day

DECEMBER- 563 packages per day

- 12,700 packages for the month

Our overall package volume was higher in 2012 than in 2011 We shipped 141,137 packages in 2012 (This was an 18% increase over 2011’s volume) For 2012 we shipped an average of 563 packages per day 18% of all packages shipped went to international collectors 4th Quarter shipping...notice the momentum...

BY THE NUMBERS... SHIPPING

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Our overall package volume was higher in 2012 than in 2011 We shipped 141,137 packages in 2012 (This was an 18% increase over 2011’s volume) For 2012 we shipped an average of 563 packages per day 18% of all packages shipped went to international collectors

BY THE NUMBERS... SHIPPING

JULY - Was our busiest shipping month of the year

- 14,600 packages

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BY THE NUMBERS... TOP SELLING SIDESHOW PRODUCT

1.

Joker Premium Format

5. Captain America Premium Format

Dutch Premium Format

Vampirella Premium Format

4.

3.

2.

Boba Fett Sixth Scale

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CUSTOMER SERVICEBY DEPARTMENT...Our team continues to lead the industry in customer service

We’ve made some subtle shifts with the group: - Lottie as Inventory Coordinator- Ashley moving to Returns

Live Customer Service Support tripled its volume in 2011 We’ve activated a soft launch of our “Personal Shopper” program We’ve tasked this group with not only saving cancellations but upselling as well 2011 stats show that this group has generated approx. $165,000 in saved sales

- called to cancel- called with product questions / declines / FlexPay- called about un-advertised specials that they read on a forum post- called in reference to a policy violation email that they received

via customers who:

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MULTIMEDIABY DEPARTMENT...

Creating a Studio Tour for Sideshow Experience

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2012 ANNUAL FOCUS

Our 2011 focus revolved around ANALYTICS & STRATEGY

Each year we try to isolate a macro goal and focus on achieving it by marshaling the creative and business talents of the group

Relating to:- Vendors, Licensing, Shipping, Sales & Marketing, Technology Tools, Social Media

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Relating to:-

Our 2013 focus will be on

2013 ANNUAL FOCUS

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What we can’t control, we certainly can’t ignore:

It’s always been critical that we recognize what we can and cannot control

SUCCEEDING VIA AN EVOLVED STRATEGY

But what we can control is the strategy we operate the business by:

- The biggest shift in our corporate strategy took place in 2011

- It will play out in 2012 and beyond...

- The economy

- China partners

- Licensors

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We’re asking that these products count for more by:- Selling them more smartly- Making an investment in some inventory- Only making the products we believe make market sense

We’re aiming to make fewer products...

The Marco Mattiacci story: “We always make less cars than the market demands”“Volume is vanity...profit is sanity”

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Technology- Creating processing efficiencies

- FlexPay- Newly received items- FlexPay calendar

Product Sales- The positive effects of NRDs- The ‘scrubbing’ of our website inventory

Operations | Brant- Team building with Kyle & Aimee

The Environment- Personal office changes- Conference room changes- Pending lobby renovation

Marketing- Marissa’s support with Social Media- Target emails- The evolution of our logo...and global brand

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Monitor your diet Exercise more Don’t come to work sick Monitor your lifestyle

- Get your rest- Use your vacation time

TAKING BETTER CARE OF YOURSELF

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5.

1.

Andy Bergholtz

Jeff Dean

Anthony Mestas

Bernie Esquivel

Mike Tolentino

4.

3.

2.

BY $ SPENT

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5.

And the #1 Sideshow collector is...

1.

Matt Bischof

Jared Chapman

Bernie Esquivel

Anthony Mestas

Mike Tolentino

4.

3.

2.

BY # OF ITEMS

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Maintain office courtesy with each other

2012 tax filings... make your appointment now

New Employee Handbook

No unauthorized tours

No Creative Services area tours

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May 3

June 14

July 12

Lunch | Iron Man 3

Lunch | Man of Steel

Lunch | Pacific Rim

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Josh Maynard | Jan 2

Chris Pirrotta | Jan 8

Kyle Morgan | Jan 14

Kevin Ellis | Jan 17

CAPRICORNDEC 22 - JAN 19

AQUARIUSJAN 20 - FEB 18

Natalie Olson | Jan 24

Michael Norman | Jan 26

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For 2012 we elected to use luchador wrestling as our theme...

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Because the books are quite expensive, we were only able to make one copy per employee

A big thanks to GAD and the photography ladies for putting a beautiful book together

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A few words of thanks...

Thank You!

Page 36: Muvico Company Meeting 2013