MultitenantArchitecture

SmartCapture® Multi-tenancy – Decreased Costs, Increased Control

Ephesoft Enterprise | Scalability

Multi-tenancy is just one of the unique features of Ephesoft Enterprise in the advanced capture industry. The concept of multi-tenancy is individual instances of Ephesoft software running on a server or server cluster, yet the server is able to support multiple separate clients (tenants) individually, without sharing each other's information.

In contrast, a system which is not multi-tenancy enabled, each client would require a separate piece of hardware as well as software con�gured just for that environment. Multitenant solutions automatically partition the data and con�guration for each client separately even though they reside on a single piece of hardware (server) and single instance of software. This is also a di�erent architecture than a networked environment with multiple thick clients accessing the same central software and database.

Multi-tenancy is the approach used by progressive, cloud-based applications like SalesForce.com, Eloqua and Oracle to minimize administrative burdens, reduce hardware costs and maintenance while improving availability.

Multi-tenancy Bene�ts

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Value: lower set-up costs with installation on a single server, and lower ongoing maintenance costs with no client software. Control: Capability to host solutions in public, private or hybrid cloud environments; ability to provide central support of applications within an organization.Security: Keep data and information separated between distinct operating groups.Scalability: increase processing capacity by plugging more tenants or clustered servers into the Ephesoft technology stack. Upgrades are also streamlined since there is a single point of management. Performance: Maximize document capture, classi�cation and extraction processes for optimum speed, with the ability to �ne tune processes from a centralized administrator.

The bene�ts of multitenant solutions are vast for anyone requiring multiple clients on a single instance of software:

Advanced Capture and Multi-tenancy

Alternative B - Multitenant Environment

Alternative A - Non Multitenant Environment

In this environment, multiple departments use an

advanced capture application. Each department will

need independent hardware and software stations for

each user on the system. Each workstation would have

to be individually installed and maintained. Additional

time would be spent to install software and hardware

for each department and to maintain and support

these three separate environments.

How can multi-tenancy bene�t your organization?

The lower cost of support and maintenance on an

established platform is the main advantage. Instead of

multiple pieces of hardware running multiple

instances and various versions of software;

multi-tenancy allows building a single instance of the

application and managing it as a single unit vs

dispersed among separate servers. Distinct users can

process documents at the same time without

interfering with each other or viewing other's work.

Let's examine this approach in a corporate

environment for a capture solution.

Separate instances with client software reduce overall processing capabilities while increasing installation and ongoing administration e�orts

In a multitenant environment, the system is a shared

corporate service with a centralized advanced capture

server application. Any department requiring the use of

the system would simply get an access point and begin

to use the application immediately through a thin client

connection. The software and application would be

installed only once centrally. In addition, the server

would be maintained centrally. A small department

needing these services could simply gain a connection

to the central advanced capture server and immediately

begin to work on setting up their application.

In addition, the costs of the hardware and installation

would be taken into account for each department. The

departments would have to determine if the additional

cost of installation is justi�ed over the bene�ts.

Overall, it's a time consuming and costly task to set

these separate departments up from a systems

perspective.

When considering the cloud environment today,

multi-tenancy is an essential element to achieve

administrative goals of increased transparency and

throughput will enabling cost and security controls.

Multi-tenancy is a newer architecture design, as such,

most advanced capture platforms on the market

today are not equipped to take advantage of the

bene�ts of this type of architectural implementation.

This method is quick with a simple transition to deploy

the technology throughout the organization.

Furthermore, the servers can be securely updated and

maintained in a hosted IT environment versus

deployed on less secure hardware throughout the

organization.

In summary, a multitenant architecture allows central

implementation of the software and application

which can also be supported and maintained

centrally. Users are simply provided access points to

the central server from a remote location and are not

involved with installation and maintenance. User's

environments are kept independent on the central

server and they only have access to their data. The

environment's net bene�t is the ease of maintenance

and cost e�ectiveness over traditional legacy

application deployments.

About EphesoftEphesoft, Inc. delivers our exclusive Smart Capture®

intelligent capture technology on premise or in a Saas

model. With a focus on e�ciency and re liability,

Ephesoft has crafted the next generation of intelligent

document capture in a simple and cost-e�ective

application. Ephesoft's use of open standards and

web-based software o�ers �exibility and accessibility

for a wide range of customers. Our superior

classi�cation technology allows organizations to

automate and streamline mailroom processing and

other document-based business processes. Ephesoft

is headquartered in Laguna Hills, California, with

regional o�ces throughout the US. EMEA operations

are located in Reading, England.

To learn more, please visit www.ephesoft.com or call

949-335-5335. © 2015 Ephesoft. Smart Capture is a

registered trademark.