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Fall / August 2012
Master of Business Administration- MBA Semester 4
MU0017 –Talent Management - 4 Credits
(Book ID: B1338)
Assignment Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.What is the importance of talent management?
Answer : Like human capital, talent management is gaining increased attention. Talent
management (TM)
brings together a number of important human resources (HR) and management
initiatives. Organisations that officially decide to manage their own talent carry out
a strategic analysis of their current HR processes. This is to make sure that a co-
ordinated, performance oriented approach is adopted.
Many organisations are adopting a TM approach which focuses on co-ordinating and
integrating methods which are given as:
o Recruitment: To ensure the right people are attracted to the organisation.
o Retention: To develop and implement practices that reward and support employees.
o Employee development: To ensure continuous informal and formal learning and
development.
o Leadership and "high potential employee" development: Specific
development programs for existing and future leaders.
o Performance management: Specific processes that nurture and support
performance, including feedback/measurement.
o Workforce planning: To plan for business and general changes, which
include the older workforce and current/future skills shortages.
o Culture: To develop of a positive, progressive and high performance way of operating.
Q2.What are the top 10 talent management challenges faced by an HR?
Q3.What are the retention strategies adopted by organisations?
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Q4.List the key elements of talent management system.
Q5.The talent selection consists of five selection processes. List them.
Q6.State some of the practical steps that can be taken to improve the talent acquisition.
Fall / August 2012
Master of Business Administration- MBA Semester 4
MU0017 –Talent Management - 4 Credits
(Book ID: B1338)
Assignment Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.Explain the methods adopted to control recruitment and hiring process.
Answer : Most of the organisations irrespective of fact whether they are small, medium,
or big scale companies have their own methods of hiring the candidates for the required
positions. Sometimes, this process is dealt within the company itself or it is handled by
some subcontractors or recruiting agencies.
Following are some of the aspects of the recruiting process:
o Get the candidates resume/CV from different job portals.
o Classify the candidates based on different criteria like experience, technology, so on.
o Send automated mails to sorted candidates for the interview.
o Schedule/reschedule the interviews.
o Manage many rounds of interviews for the candidate.
o Manage interviewers for different rounds of interview.
o Send automated mails and SMS alerts to keep the interviewers
informed about the interview schedule.
o Handle interviewers remark and rating for the interviews.
o Send alerts for the scheduled interviews, hold candidates, joining candidates, so on.
o Get the soft copy of documents like experience letter, relieving letter,
resignation letter, so on from previous company once the selection process
ends.
o Manage background check result for the candidates.
o Get feedback report for ex-employees, ex-employee documents like experience
letters, pay slips etc.
o Support different reports like hold candidates, selected candidates,
candidate feedback report so on.
o Candidate information management
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o Personal information of a candidate is collected from various sources like job
portals, employee referrals so on. Personal information include full name,
contact number, address, email ID, designation, so on. The resume or CV
(curriculum vitae) of candidate is also managed, and the soft copies of these
resumes are uploaded in different formats.
Q2.India as nation stands out for it entrepreneurial and well educated talent base. Justify.
Answer : India is as nation stands out for it entrepreneurial and well educated talent
base. India has a large pool of scientists, engineers and technicians. Currently a lot of
importance is given to the
Q3.What are the steps to be followed while doing an assessment of an organisation?
Q4.What is the role of an HR in talent management?
Q5.Describe the five stage approach for building a competency model.
Q6.What are the four major keys involved in promotion of ethical behaviour in the workplace?
Answer : The four major keys involved in promotion of ethical behaviour in the workplace include:
1) Confess:
When employees commit a mistake and fail to raise the issue to management so that
the issue can be resolved then the situation becomes worse.
Most of the times, problems increase rapidly and get larger. The situation becomes
even worse when employees start blaming each other as to who was the culprit. When
the employees commit mistake, the best way to resolve it is to inform their manager
and take the blame. This blame game may result in complete disaster and hurt
workplace morale. In most of the cases, blaming each other results in workplace enmity
and work in an organisation comes to a halt.
Employees who confess their mistakes are more consistent and trustworthy, and they
also have the ability to perform damage control. Managers know that if the employees
willingly come forward to confess their own mistake they will be less likely to cover
something up. It also proves that they have better things in their mind for the
organisation to develop. The warning to this point would be to not to allow the employee
repeat the same mistake.
2) Follow the book:
Another common mistake that employees do is attempting to resolve a problem by
bending the rules. This results in creation of a new list of problems. Performing some
acts such as backdating the documents or signing the documents for their managers
might resolve the issue at that point.
But, later those fraud activities will result in some serious problems once the culprit has
been found out. Hence, it is better to confess to a problem and possibly be seen as not
competent enough for committing such a mistake which is a worse case situation, than
covering up a problem with no ethical values, without considering the outcome.
Employees even though have good intentions sometimes become too absorbed in the
thought of getting something done.
3) Good communication and information:
In todays business scenario, it is evident that success of a business depends on good
communication. Communication plays a crucial role in an ethical workplace because
the way an employee communicates can either create or destroy the positive
framework of a workplace. Some acts such as gossiping, which seem undamaging,
may result in distrust and unfaithfulness through rivalry in the workplace. Open and
consistent communication helps to keep employees and managers informed about
the recent events. It also prevents problems and also helps in decision making in the
company that are above board. Lack of communication or hiding motivations results
in dilemmas around workplace ethics.
4) Consider the Problem Trio
Greed, lust, or anger can be considered as the three major problems that are the root
cause for failure in workplace ethics. The best example for greed is an employee who
steals or performs illegal business dealings. Greedy decisions are the outcome of a wish
to get more than they deserve from their position in the company. Lust is generally seen
in improper relationships that are not accepted by any organisation. For example, a
manager/assistant relationship can create a direct and negative impact on working
environment and also serve to erode the organisations chain of command depending on
wrong fraternisation. Anger is mostly seen in employees who have the feeling that the
organisation owes them something because of poor working environment, bad
salary, or other disturbances. In this case, employees more often become greedy or
choose a self- destructive form of action against the organisation.
Workplace behavioural ethics are applicable to any job, any industry, or any
organisational environment. Employees who have high morale, strong character, and
solid communication are the signs of an ethical workplace. It is very important to present
yourself in an ethical manner to ensure a moral workplace.
