MANAGEMENTMANAGEMENT TRAINING TRAINING

& & DEVELOPMENT DEVELOPMENT

MANAGEMENTMANAGEMENT TRAINING TRAINING

& & DEVELOPMENT DEVELOPMENT

Qualities of a Good TrainerQualities of a Good Trainer

andand

The Power of Body LanguageThe Power of Body Language

QUALITIES OF A TRAINER

ENTHUSIAISTIC

• THE TRAINER SHOULD APPEAR ENTHUSIATIC AND RADIATE LIVELINESS THROUGH WORDS, ACTIONS AND BEHAVIOUR

ABILITY TO WORK UNDER PRESSURE

• During implementation of training programme, anxiety, tensions, pressures will surround the trainer but the trainer should have the ability and focus on training programme under pressure.

SINCERTY AND OPENNESS

• Trainers need to be sincere and open only then will the participants would appreciate the trainer’s sincerity and openness and the trainers need to remember that they are under scrutiny even out of the trainning activities

FLEXIBILITY• Flexibility here

means that the trainer should be sensitive to the need of the group and the demands of the training programme

TRANSFER OF KNOWLEDGE

A GOOD SENSE OF HUMOUR

• A good sense of humor does not mean that the trainer should crack jokes or clown instead it is the ability to keep the environment relaxed, informal and learner friendly.

WILLINGNESS TO RECOGNISE GOOD

CONTRIBUTION• The trainer should

be open to the trainee’s opinion, the trainer should acknowledge and recognise good contribution which is the key quality of a trainer

WILLINGNESS TO ACCEPT MISTAKES AND APOLOGISE FOR

IT

MOTIVATE LEARNING

THE POWER OF BODY LANGUAGE

• only as less as 15% is expressed with words, more than 50% is expressed through your body

• Feelings, attitudes & emotions- more than body

• Sarcastic comments/ sincere

• Eyes- lying

• Establish bond

• Involve

POSTURE• Body posture can

communicate whether or not you are confident, enthusiastic and in control of the situation

GESTURES

• 6 things to keep in mind about gesturing

1. Gesture naturally2. Create the conditions

for gesturing3. Suit the gesture to the

word or occasion4. Make your gesture

convincing5. Make your gestures

smooth and well-timed6. Make natural ,

spontaneous gesturing habit

EYES (AS YOU SEE THEM)

Eyes - upward to the right (their left). Trying to recall memories.

Eyes - upwards to the left (their right). Creating visual images (we think in pictures).

Hand gestures

She may feel comfortable. She may look cool.

Careful, You have a very negative signal,

even if she is smiling.

The scratch to the back of the neck indicates uncertainty.

Indicate indifference. The attention they are giving

you is minimal.

Indicate lethargy. They maybe don't want to be

there

BODY LANGUAGE….?

BODY LANGUAGE….?

BODY MOVEMENT

FACIAL EXPRESSION• Face reflects your

attitude, feelings and emotions more clearly than any other part of the body

EYE CONTACT• After voice eyes

are the most powerful tool for communicating