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MARCH 2020
Monthly Newsletter showcasing activities and accomplishments of the departments within Rutherford County Government.
CLICK ON LINKS BELOW FOR MORE COVID-19 INFORMATION:
JOINT SUPPLEMENTAL PROCLAMATION OF A STATE OF EMERGENCY 032720
RC AND TOWNS STAY AT HOME ORDER 032720
SHORT TERM RENTAL SUSPENSION REQUEST 032720
GOVERNOR COOPER'S STAY AT HOME ORDER EO121
EO121 FAQS
NEWS RELEASE For Immediate Release March 30, 2020
Karen Powell, Public Health Director Steve Garrison, Rutherford County Manager
Frankie Hamrick, Emergency Management Director
TWO CONFIRMED POSITIVE COVID-19 CASES IN RUTHERFORD COUNTY The Rutherford County Health Department was notified today at 11:00 am on Monday, March 30, 2020 by local medical practices that two Rutherford County residents have tested positive for novel Coronavirus (COVID-19). Both individuals are in isolation. There have been 125 tests submitted. 90 tests have come back negative, 2 are positive, and 33 tests are pending. Public Health Director, Karen Powell stated, “Rutherford County has been preparing for this reality and anticipated that our community would likely be impacted at some point. Public health staff have already initiated an investi-gation and will be identifying close contacts to contain the spread of disease. To protect individual privacy, no further information about the case will be released. The Rutherford County Health Department will keep the public informed by announcing any additional cases that may arise through our local media partners.” County Manager, Steve Garrison emphasizes that “it is important for the community to understand that the identi-
fication of these two cases does not change our local strategies for preventing and reducing the spread of dis-ease. Above all else, please isolate yourself at home if you are sick.” The Rutherford County Emergency Operations Center is staffed by multiple public safety agencies and is monitor-ing operations, logistics and planning efforts as this pandemic continues. Rutherford County EMS will be launch-ing medical response teams later today to work with positive COVID-19 patients. Rutherford County is committed to protecting and informing citizens to the best of our abilities. The Health Department is continuing to test quali-fied individuals for COVID-19 and are also operating a COVID-19 Medical Screening Hotline at (828) 289-1185 from 8AM – 5PM, 7 days per week. The EOC and the Health Department have also been working in conjunction with Rutherford Regional Health Sys-tem (RRHS). RRHS CEO Rebecca Segal stated that “RRHS is prepared with the appropriate plans to detect, pro-tect and respond for COVID-19. We have been preparing for the potential of COVID-19 in our community for sev-eral weeks, building upon the robust emergency operations plan we have in place year-round. We want to reas-sure our communities that it is safe to come to the hospital should you or a family member need care.” If you have any further questions you may contact the Public Information Officer at [email protected]. To receive daily local COVID alerts, please text your zip code to 888777.
Advisory: 03.31.20 COVID-19 Update
There are five (5) positive cases of COVID-19 in Rutherford County. • 135 individuals tested • 95 tests are negative • 35 tests are pending • 5 tests are positive Ongoing investigations continue as the Health De-partment works with these five individuals to ensure self-isolation and limit future spread. All five individu-als are residents of Rutherford County. In order to protect patient confidentially per HIPAA, patient infor-mation and location will not be shared. If you are a potential exposure to a positive COVID-19 case, the
Health Department will be in contact with you. Our local EMS medical strike teams are making contact with these individuals and tracking their progress. We know that COVID-19 is in our community so please take standard precautions no matter where you are. STAY AT HOME, wash your hands, maintain social distanc-ing, and wipe down surfaces. Keep our community safe and avoid unnecessary physical contact with oth-
ers. To receive daily local COVID alerts, please text your zip code to 888777.
2
3
Rutherford County Courthouse March 30, 2020
The Clerk's Office will be opened
for urgent/limited situations from
8:30 am till 12:00 pm or until
court is adjourned. After 12:00
pm clerks will be available by
phone, but the courthouse will be
closed to the general public. If
you feel you have an urgent mat-
ter, please call 828-288-6100.
Payments can be made online or
by mail. If mailed in, it needs to
be a cashier's check or money or-
der. Online services are available
at nccourts.gov.
4
We have started transforming the dog kennels at Animal Control. Currently we have three test kennels set up with our new paint, and we are excited to get the others completed. We have started in depth trainings for staff. 2020 is off to an amazing start, and we plan to continue this momentum to keep us heading in the right direction and open the doors to more grants and additional funding for the animals in our county. As of March 13, 2020, we had only one...yes, you read that right...ONE cat at our facility. Every other cat has been rescued or adopted! Great job by all the Animal Control staff.
Animal Control
Rutherford County Animal Control
Monthly Report
prepared by Kathy Haulk
Total number of animals picked up or surrendered 118
Total number of Dogs/Cats ADOPTED from the shelter 20
Total number of animals returned to owners 28
Total number of animals rescued by groups 59
Total number euthanized this month 11
Calls completed this month 229
5
Animal Control continued from page 4
Please check the Animal Control Facebook page for any missing or lost
pets! Animal Control is home to more than 40 dogs at this time and the
number is growing.
https://www.rutherfordcountync.gov/…/animal_contr…/index.php
6
Board of Elections
March Report
This month we began with an election using our new voting equipment. Everything went well and we
would like to thank IT and Maintenance for their help to our office during this time.
We have been running around preparing for the 2nd Primary, but it was delayed until June, so we have a
little bit of time to clean up as we await the outcome of the Covid-19 virus.
We had to cancel Debbie Bedford’s retirement reception due to the Covid-19 virus, but we will resched-
ule another date when all is safe.
Debbie Bedford will be retiring from the Board of Elections on April 01, 2020. We want to wish Debbie
Bedford the best of luck in her retirement. We are so happy for her, but she will be missed.
Click here for information on Voting & Coronavirus.
7
Cooperative Extension
Building Inspections
8
County Manager/Commissioners
The beginning of March held many resourceful and eventful meetings, celebrations, and activities in which the County Manager, Commissioners and staff were involved with the following individuals, de-partments, boards, and businesses:
• March Board of Commissioners’ Meeting (pictured below)
• WCAB Update
• County Attorney
• ICC -Tour of Facility
• NCDOT Division of Aviation
• Carolina West - residential broadband
• Foothills Health District
• Board of Education
• TDA Agriculture Committee
• Destination by Design
• Economic Development
• Rutherford County Board of Education
• RC Department Heads
• Facebook Community Action Grants Reception
• Planning and Projects
• Partners BHM Board Meeting
• Agenda Review for April Board of Commissioners’ Meeting
•
Other County activities and events this month included meetings with citizens, numerous calls, interof-fice meetings, conference calls, public relations, advising, and preparation for various responsibilities.
Revenue Director Sherry Lavender (pictured right) presented infor-mation regarding the Board of Equalization and Review. Mr. Rodney Robbins is willing to be reappointed as a representative for District 3, and Mr. Chuck Jones was approved for appointment for District 2. Commissioner Michael Benfield was reappointed as chairperson. TDA Director Don Cason, along with Jenna Bailey (Founder & Chair of the Education and Marketing) and Dana Bradley (ROC, Chair of the Litter), presented a report from Keep Rutherford County Beauti-ful Committee (pictured below).
9
County Manager and Commissioners continued from page 8
Finance Director Paula Roach
presented budget amendments
and financial information re-
garding County vehicles and
associated equipment, along
with comments from Sheriff
Chris Francis (pictured left).
The current Transit System
Safety Plan, with minor chang-
es, was presented to the Com-
missioners for approval by
Kerry Giles, Transportation
Services Director (pictured
right).
Commissioner Benfield, Member of the
Justice and Public Safety Steering Committee
Commissioner Michael Benfield (right) joined more than 125 county officials from
North Carolina and representatives from the North Carolina Association of County
Commissioners (NCACC) at the National Association of Counties (NACo) Legislative
Conference in Washington, D.C. Counties from all over the United States came to-
gether to debate national policy and conduct NACo business at the event, which was
held February 29 to March 4, 2020.
County officials also had the opportunity to meet with North Carolina’s Congression-
al leaders to update them on federal priorities for counties for 2020, including
NCACC’s top goal – expanding broadband access. Commissioner Benfield is a mem-
ber of the Justice and Public Safety Steering Committee (pictured below).
10
County Commissioners King and Toney met with Health Director Karen Powell, Emergency Management Director Frankie Hamrick, EMS Director Kerry Giles, 911 Operations Lt. Greg Dotson, Preparedness Coordinator Lee Arrington and County Manager Steve Garrison on March 22, 2020 to discuss the structure
and function of our temporary Emergency Operations Center.
Goals:
✅ Protect & serve our citizens
✅ Complete risks assessments to identify and close gaps to protect & serve
our most vulnerable citizens
✅ Ensure we have resources that our front line teams and community partners
need to serve you during the COVID-19 pandemic
✅ Ensure the accurate and reliable report out of information and to educate the public on what role we ALL need to play to “flatten the curve” and “stop
the spread”
✅ Break down silos to ensure we’re all working together to protect & serve
County Manager and Commissioners continued from pages 8-9
11
County Manager and Commissioners continued from pages 8-10
Today take time to think about all the
countries and people who are affected
by Corona Virus or Covid-19. Some of
those people are our family, friends,
partners, neighbors, relatives, col-
leagues and children. Lets show them
love and support and be there for them.
12
Finance
Economic Development
Finance Director Paula Roach’s son advanced to Regionals after winning 1st place in the local spelling bee….and they even made the news! Way to go, Ben!
ECONOMIC DEVELOPMENT CLOSURE MESSAGE
Rutherford County Economic Development will continue to work with county and state health officials to monitor the
evolving coronavirus (COVID-19) pandemic. To help prevent the spread of the virus, effective immediately and until
further notice, the Economic Development office will be closed to visitors.
Economic Development personnel are still available via email, phone and other technological means, and will continue
to assist you to the best of their ability. Find contact info for Rutherford County Economic Development staff on our
website at http://www.rutherfordncedc.com/
Please know that these changes are intended to protect the health and safety of our community while striving to pro-
vide the resources and services you need. We will continue to closely monitor the situation and act consistent with
local, state and national recommendations.
We thank you for your patience and understanding at this time, and we are committed to continue serving and grow-
ing our community. Together we will see it through, one day at a time.
Feel free to call our office at 828-287-6200 for more info and updates as they become available. And above all, take
the necessary precautions to keep you and your neighbors safe.
13
Fire Marshal
COVID-19 has changed life as we know it. Even though Rutherford County is under a Stay-at-Home Or-
der and many are working from home, others including our first responders and healthcare workers con-
tinue to serve our community putting others first.
Rutherford County is grateful for the direction, leadership and sacrifice of Fire Marshal/EM Director
Frankie Hamrick, EMS Director Kerry Giles, 911 Communications Director Greg Dotson, and the entire
Emergency Operations Center, especially during this time of uncertainty. As we move through this
unique situation, let’s remember to thank these heroes for being our front line. Together we will work
our way through this crisis.
Also, a special note of appreciation to Foothills Health District Director, Karen Powell, County Manager
Steve Garrison, Rutherford County Board of Commissioners and many other officials for their support,
patience and leadership while seeking to limit the spread of COVID-19 in our County.
Frankie Hamrick, Fire Marshal/Emergency Management Director
Kerry Giles, Emergency Medical Services Director
Greg Dotson, 911 Communications Director
Karen Powell, Foothills Health District Director
Steve Garrison, Rutherford County Manager
Rutherford County Board of Commissioners Michael Benfield, Eddie Holland, Greg Lovelace
Bryan King (Chairman), Alan Toney (Vice-Chairman)
14
Human Resources
To meet with Rutherford County Human Resources, staff appointments will be required ef-
fective immediately. Please email [email protected] or call 828-287-
6145 or email [email protected] or call 828-287-6061. Also. see re-
sources on the Human Resources website such as insurance forms, workers compensation
forms, and other relevant HR forms at rutherfordcountync.gov-HR.
Please remember these steps to take as precautionary measures against
the flu, coronavirus and common colds.
• NCDHHS recommends everyone continue taking precautions to protect
themselves and others from the spread of respiratory illnesses, which in-
cludes COVID-19.
• Wash hands frequently with soap and water, and for at least 20 seconds
each time.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are ill.
• Cover your mouth and nose with a tissue when you cough or sneeze.
• Do not reuse tissue after coughing, sneezing, or blowing your nose.
• Clean and disinfect surfaces that are frequently touched.
15
Library
Rutherford County
Library System
FOR IMMEDIATE RELEASE
March 18, 2020
(Spindale, NC) – In light of increasing concerns around the
spread and transmission of COVID-19, Rutherford County
wants to ensure the safety of our patrons, the general public, and
employees. Thus, effective Thursday, March 19, 2020 all Ruth-
erford County Library locations will be closed to the public until
further notice. We will not be accepting any book sale dona-
tions, and all library programs and meeting room usage have
been suspended until further notice. This includes all regularly
scheduled library programs.
During this time, we the will extend due dates for six weeks and
beginning March 19th temporarily suspend the accrual of over-
due fees. While the library is closed, we encourage our patrons
to take advantage of the digital services we have available
through our website, www.rutherfordcountylibrary.org. De-
tailed information about these services is forthcoming.
For inquiries related to checkouts, placing holds, and reference
services at any County Library, you can call 828-287-6115 or
email us at [email protected]. A curbside service
will be implemented beginning Wednesday, March 25, 2020.
Rutherford County Library is committed to the health and safety
of our patrons and our staff. We apologize for any inconven-
ience and thank you for your understanding during this time.
Please stay tuned to the library's website and social media out-
lets for continued updates.
For questions, please call the Rutherford County Library at
828-287-6115 or email April at
Facebook Grant Presentation to Library
16
Planning and Projects
"A Legacy of Public Service"
Young leaders grow in county government
What motivates young leaders to step up to serve in local gov-ernment? How can the next generation be inspired to accept the call of being a county leader? Three fellows from the NCACC County Management Fellowship Program join the show to discuss how their experiences in North Carolina counties have helped build a personal foundation of leadership. Joining us are Caleb Cone from Rutherford County (Planning and Projects), Allysa
Rouse with Washington County, and Darian Cobb from Cumberland County, as well as Jason King, NCACC Director of Education and Conferences, who oversees this initiative built to cultivate the future of county
leadership. Read more: https://www.ncacc.org/729/CountyCast
DEVELOPMENT SERVICES CLOSURE MESSAGE
We will continue to work with county and state health officials to monitor the evolving coronavirus (COVID-
19) pandemic. To help prevent the spread of the virus, effective immediately and until further notice, Ruther-
ford County Development Services is closing the office to visitors.
Development Services personnel are still available via email, phone and other technological means, and will
continue to assist you to the best of their ability. Find contact info for Rutherford County Development Ser-
vices staff on our website at https://www.rutherfordcountync.gov/departments/planning/index.php.
Please know that these changes are intended to protect the health and safety of our community while striv-
ing to provide the resources and services you need. We will continue to closely monitor the situation and act
consistent with local, state and national recommendations.
We thank you for your patience and understanding at this time, and we are committed to continue serving
and growing our community. Together we will see it through, one day at a time.
Feel free to call our office at 828-288-4501 for more info and updates as they become available. And above
all, take the necessary precautions to keep you and your neighbors safe.
17
Register of Deeds
18
Revenue Department
Customer Service
Phone Calls 998
Customer Service Assist 443
County Growth Indicators
Deeds Transferring Property 199
Transfer by Estate 16
Parcels Reviewed with Building Permits 170
Parcels Reviewed w/o Building Permits 347
Collections Progress
Deeds Certified 138
Legal Actions (Garnishments, Attachments, etc.) 658
Total Taxes Collected $2,151,372.47
• The Revenue Department is currently accepting real property appeals, as well as applications for tax relief exclu-
sions. If you have questions regarding tax relief for the disabled and/or elderly, please call the Revenue Depart-
ment at 287-6000.
• Congratulations to Alice Barber on her retirement. We wish her well on her future endeavors.
• Congratulations to Crystal Blanton on her promotion to Collection Accounting Technician.
• The Revenue Department is currently seeking a Customer Service Representative in our Collections section. This
position will be responsible for answering taxpayer questions regarding their tax bills, receiving monies in the form
of cash, check, or credit for payment, balancing their payment drawer, reviewing delinquent accounts, calling tax-
payers about their delinquent accounts, and enforcing collections through legal action when necessary pursuant to
all applicable state property tax laws.
REVENUE/TAX OFFICE CLOSURE PUBLIC SERVICE ANNOUNCEMENT
We continue to work with county and state officials, such as NC Department of Revenue and UNC School
of Government, to monitor the evolving coronavirus (COVID-19) pandemic and its effect regarding prop-
erty tax issues. To help prevent the spread of the virus, effective 03/20/2020 and until further notice,
Rutherford County Revenue/Tax is closing the office to visitors.
Our staff members are still available via email, phone and other technological means, and will continue to
assist you to the best of their ability. Find contact info and details regarding Rutherford County Revenue/
Tax Office services on our website at https://www.rutherfordcountync.gov/departments/
revenue_department_tax_administrator/index.php.
Please know that these changes are intended to protect the health and safety of our community while
striving to provide the resources and services you need. We will continue to closely monitor the situation
and act consistent with local, state and national recommendations.
We thank you for your patience and understanding at this time, and we are committed to continue serving
Rutherford County taxpayers.
Feel free to contact our office at: By phone: 828-287-6000 By Fax: 828-287-6179
By email: [email protected] for Billing and Payment Questions
[email protected] for Real Property Value and general questions.
For your convenience: We have a drop box located outside our office. We ask that you do not drop cash
payments in the box. Checks or money orders only. Please write your contact information: Name, Phone
#, and mailing address on the envelope to receive your receipt.
Website: https://www.rutherfordcountync.gov/departments/revenue_department_tax_administrator/
index.php.
And above all, take the necessary precautions to keep you and your neighbors safe.
19
Senior Center
20
Sheriff’s Office
911 Communications
Call Summary
Rutherford County Communications
240 N. Washington Street
Rutherfordton, NC 28139
Monthly Report Date: February 2020
Total 911 Calls Total Admin Calls Total Calls
3,441
9,156
12,597
Due to COVID-19, office personnel has limited contact with the public. Staff is handling as much as pos-
sible by phone and email. Fingerprinting public is suspended until further notice.
• Derek Deaton, Road Patrol Division to (SRO) School Resource Officer Division. Effective 3/09/2020.
• Michael Lee, to full time with the Rutherford County Sheriff’s Office in the Road Patrol Division. Effective
3/09/2020.
• Victoria Atkins, (911) Communications Center to Administrative Secretary with the Rutherford County Sheriff’s
Office. Effective 3/09/2020.
• Dylan Chapman, to full time with the Rutherford County Sheriff’s Office in the Road Patrol Division. Effective
4/06/2020.
• Matt Owens, with the Rutherford County Sheriff’s Office (Interdiction Team) resigned and his resignation is here-
by made a matter of record. Effective 4/03/2020.
• Brooke Bryant, to part time with the Rutherford County Sheriff’s Office in the (911) Communication Center. Effec-
tive 3/16/2020.
• Taylor Little, to full time with the Rutherford County Sheriff’s Office in the Detention Center. Effective 3/09/2020.
Personnel Actions
March 2020
21
911 Communications continued from page 20
Telecommunicators received DCI (Division of Criminal Information) training in March. Rutherford County’s 911 director,
Greg Dotson, places great emphasis on career development by encouraging employees to participate in addi-
tional training as frequently as possible.
22
911 Communications continued from pages 20-21
County Commissioners King and Toney met with Health Director Karen Powell, Emergency Manage-
ment Director Frankie Hamrick, EMS Director Kerry Giles, 911 Operations Lt. Greg Dotson, Prepared-
ness Coordinator Lee Arrington and County Manager Steve Garrison on March 22, 2020 to discuss
the structure and function of our temporary Emergency Operations Center.
23
911 Communications continued from pages 20-22
911 IS HERE FOR YOU.
PLEASE STAY HOME FOR US!
24
Social Services
Rutherford County DSS Temporary Procedures During COVID-19 Crisis
The COVID-19 crisis is unprecedented and presents many challenges for all of us. The Department of
Social Services realizes that our services are essential for many of our citizens to ensure that their
needs are met and to protect vulnerable children and adults. While we will continue to provide all
services and are not closed to the public, we have put temporary procedures in place to protect both
our consumers and our staff from potential exposure to COVID-19.
Food and Nutrition Services, as well as, Medical Assistance including Medicaid and NC Health Choice
(CHIP) can be applied for through e-pass (https://www.nc.gov/services/e-pass). We strongly en-
courage anyone who wishes to apply for these services to use this site. If this is not possible or if
you are not comfortable with applying in this manner, please call our office at 828-287-6165. Our
phone system will direct you to the proper Department to speak with a caseworker about the services
that you need, and they will work with you to make an application. Information regarding a Food
and Nutrition account (EBT card), including the balance, can also be obtained by called the EBT Call
Center at 1-888-622-7328. For any information that needs to be delivered to your caseworker, a
drop box has been placed at the entrance of Building C. Many forms and documents can be faxed
and emailed, your caseworker can provide that information.
In both of our lobby areas, we are screening anyone that presents in person using a COVID-19
screening questionnaire to determine if they are potentially at risk, including presenting symptoms
and travel. If someone is deemed to be at risk based on their answers, they will be asked to leave
and conduct their business by telephone. Anyone that walks in to apply for any services, or to see a
worker in any department, including Child Support, or to make an Adult or Child Protective Services
report, will be asked by the worker to leave the building and connect by telephone. There is a tele-
phone located in the lobby for anyone that does not have access to a telephone. Consumers will only
be permitted past the lobby area when absolutely necessary and employees will wear gloves and a
mask and practice recommended social distancing when making any face to face contact with a con-
sumer.
Many employees at DSS are working remotely from home in order to reduce the number of people in
our buildings, but this will have no negative impact on our ability to communicate with our consum-
ers. As is our current policy, any voicemail messages will be returned within 24 hours. To protect the
privacy of our employees working from home, consumers should expect some returned calls to be
from a “Withheld” number or “No Caller ID”. During the COVID-19 crisis, we are experiencing higher
call volumes so it may take longer for calls to be answered.
When Child and Adult Services workers make homes visits, for their own protection and the protec-
tion of the family, they will ask if anyone in the home is currently sick or been sick within the last 14
day. If the answer to this question is yes, the worker will take reasonable precautions including put-
ting on a face mask and gloves and maintain six feet or more from all present, when possible.
The protection and safety of our community, the consumers that we serve, and our employees is our
top priority, and we ask for the public’s patience as we strictly follow these temporary procedures.
Again, we strongly encourage everyone to call the office and attempt to conduct business by phone
rather than coming in person, and stay at home when at all possible. It takes everyone following all
guidance and adhering to restrictions from our Federal, State, and County officials to get this crisis
behind us.
We are committed to providing relevant and timely communication and updates during these uncer-
tain times. Information is ever changing and updates and program policy changes can be found by
checking our Facebook page (Rutherford County Department of Social Services) or by contacting our
office at 828-287-6165. Child Support consumers also can access case information by calling the
Customer Service line at (800)-992-9457 or by visiting www.ncchildsupport.com.
25
Solid Waste
March Report Customers served: 1925 Loads hauled from convenience center:317 MSW loads shipped to Lenoir: 167 Recycling loads shipped to Conover: 15 Tire customers: 68
• The director worked on budget and reports, attended meetings on COVID-19, attended budget meeting,
made operational changes and held internal meetings with staff.
• The office staff and recycle coordinator are taking care of customers, working on reports, are also clean-
ing and disinfecting the office.
• The staff at the transfer station has been busy with all the loads that are coming in from trash and recy-
cle.
• The C&D staff has been taking care of customers and working on hauling dirt for daily cover.
• The airport staff has been working on the landfill grounds and airport.
• The Shop has been busy with regular maintenance to vehicles and equipment and put a floor under a
compactor container.
• The landfill supervisor sewed grass, hauled dirt, talked to vendors, and educated employees about hand
washing and surface sanitizing.
• The Center Supervisor had the ruts under the compactor fixed for Green Hill. Informed attendants of safe
handling and sanitizing during COVID-19.
Please continue to recycle! Visit our website for more info at https://www.rutherfordcountync.gov/departments/solid_waste/recycle.php
Only put items in blue boxes in recycle. Place all other items in the trash.
26
Solid Waste continued from page 25
Convenience Center Protocol during COVID-19
03-24-2020
As you are aware the COVID-19 novel coronavirus has affected the operations of many businesses in North Carolina and within Rutherford County. To ensure that we are doing our part to prevent
and reduce the spread of COVID-19, Rutherford County Solid Waste Convenience Centers will ob-
serve the following protocol beginning immediately.
Center Operational Changes:
The swap and shop buildings will be closed until further notice. During this time no items are to left
in or in front of the swap and shop buildings or on the porches of the office buildings.
Employees:
• Expected to wear proper personal protective equipment (PPE) such as gloves, vests, and foot-
wear.
• Must clean the office building (Hut) twice daily.
• Must wash hands often with soap and water for at least 20 seconds.
• Practice social distancing, having 6 feet of space between people.
• Only employees are allowed in office building (Hut).
• Only touch trash if a citizen needs help and wash hands immediately.
• Cough/sneeze into a tissue or arm sleeve.
Considering the services that we provide, it is extremely important for us to take precautionary measures. This ensures the centers are being properly cleaned, protects staff, protects citizens and
provides citizens a way to properly dispose of trash.
Please do not come to work if you have a cough, fever, and difficulty breathing, or have had these symptoms within the past 14 days, or you have traveled out of the State or internationally, or have
been to an area with known confirmed exposure risks to COVID-19 within the past 14 days.
For any questions or concerns please contact Eddie Mote at 828-447-1871.
James Kilgo
Director | 656 Laurel Hill Drive, Rutherfordton, NC 28139 | 828-287-6125 (w)
27
Tourism Development Authority
28
Tourism Development Authority continued from page 27
29
Transportation Services
EMS
Director Kerry Giles ‘stylin’ in her protective Tyvek Suit. These suits are heavy-duty and virtually impenetrable coveralls that pro-vide the best balance of protection, durability and comfort for our EMS staff. 02-09-20 to 03-07-20: In service this month was on PPE, Operations, and Driving, as well as rollout of our new LUCAS devices. We have went live with our LUCAS devices. For more information on this piece of life saving equipment please follow this link. https://www.lucas-cpr.com Rutherford County Emergency Medical Services is still operating at full capacity. We want to welcome Victoria Gordon to our team. She started full-time with us on 03/17/2020. With the COVID pandemic, we have put into place new respiratory standards for our employees to keep you, them, and their families safe during this time. We also have a continuity of operations plan to ensure the execution of essential functions. We have adequate Personal Protective Equipment supplies at this time. We are working hand in hand with Emergency Management to acquire more as needed. We want everyone to know that our sta-tions are being disinfected several times a day and our units are being disinfected after every call. We believe that practicing the CDC and NCDHHS guidelines will help everyone’s health, safety and well-being during these unprecedented times.
CORONAVIRUS
Know how it spreads
• There is currently no vaccine to prevent coronavirus disease 2019 (COVID-
19).
• The best way to prevent illness is to avoid being exposed to this virus.
• The virus is thought to spread mainly from person-to-person.
Between people who are in close contact with one another (within
about 6 feet).
Through respiratory droplets produced when an infected person
coughs or sneezes.
• These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled
into the lungs.
Take steps to protect yourself
• Wash your hands often with soap and water for at least 20 seconds espe-
cially after you have been in a public place, or after blowing your nose, cough-
ing, or sneezing.
• If soap and water are not readily available, use a hand sanitizer that con-
tains at least 60% alcohol. Cover all surfaces of your hands and rub them to-
gether until they feel dry.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
READ MORE: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
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Call information as listed:
Transportation Services continued from page 29
Abdominal Pain/Problems 8
Transfer/Interfacility/Palliative Care 105
Sick Person 84
Traffic Accident 75
Falls 66
Breathing Problem 65
Chest Pain (Non-Traumatic) 58
Unconscious/Fainting 38
Medical Alarm 27
Heart Problems/AICD 25
Convulsions/Seizure 20
Diabetic Problem 20
Psychiatric Problem/Abnormal Behavior/Suicide Attempt 20
Stroke/CVA 20
Hemorrhage/Laceration 19
Overdose/Poisoning/Ingestion 15
Traumatic Injury 13
Cardiac Arrest/Death 12
Assault 11
Pregnancy/Childbirth 7
Allergic Reaction/Stings 5
Unknown Problem/Person Down 5
Back Pain (Non-Traumatic) 4
Headache 4
Stab/Gunshot Wound/Penetrating Trauma 4
Choking 3
Burns/Explosion 2
Fire 2
Altered Mental Status 1
Electrocution/Lightning 1
Heat/Cold Exposure 1
No Other Appropriate Choice 1
Standby 1
Well Person Check 1
Disposition
Transported No Lights/Siren 498
Patient Refused Evaluation/Care (Without Transport) 71
Patient Evaluated, No Treatment/Transport Required 49
Cancelled (Prior to Arrival at Scene) 42
Transported Lights/Siren 17
Cancelled (No Patient Contact) 15
Cancelled on Scene/No Patient Found 15
Patient Dead on Scene - No Resuscitation Attempted (Without Transport) 8
Patient Treated, Released (AMA) 8
Assist, Public 6
Patient Treated, Transferred Care to Another EMS Professional 4
Patient Dead on Scene - Resuscitation Attempted (Without Transport) 3
Patient Treated, Released (per protocol) 3
Standby - Public Safety, Fire, or EMS Operational Support Provided 2
Patient Treated, Transported by Law Enforcement 1
Transported No Lights/Siren, Upgraded 1
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Transit
Transit continues to operate on a normal schedule with some reductions in service based on facility closures during this peri-od dealing with the COVID-19 emergency. Our ridership numbers have declined for all services from our normal. We will continue to provide our standard services as permitted upon local guidance. We are exploring possible opportunities to use some of our assets to assist other County Departments. We will continue to monitor the ongoing recommendations and re-spond appropriately if needed. The COVID-19 pandemic continues to evolve daily and hourly and we will react in the best way possible to protect our employees, their families, and our passengers. In response to the CDC guidelines and guidance from our local authorities we have implemented the following precautions.
• Transit office is closed to all visitors.
• All visitors are screened by receptionist upon being allowed entrance to building and must provide answers to questions
on provided questionnaire to proceed with visit.
• All employees are to report to Operations Manager if they are feeling ill and will not be allowed to report to work.
• All employees are reminded to follow recognized guidelines for good hygiene to help keep them safe, and those around
them safe.
• All employees are to wash hands thoroughly with soap and water if available or hand sanitizer if water and soap unavail-
able.
• Employees are reminded to cover their nose and mouth when coughing or sneezing with a tissue then discard tissue or
to cough or sneeze into the crook of their elbow.
• All employees are to keep office area wiped down with disinfectant wipes and sprayed with disinfectant upon reporting to
work, throughout the work day and upon leaving office at end of day.
• Drivers must thoroughly disinfect vans at start of routes, throughout their route and at end of their routes prior to going
home.
• The seat directly behind the driver and the passenger seat beside the driver on vans that have this seat have been taken
out of use for passengers to help create a distance barrier between passengers and the driver.
• Drivers are encouraged to wear nitrile gloves that are provided and to change them between uses to prevent possible
cross contamination and to use disinfectant wipes and hand sanitizer sparingly to reduce the strain on our limited supply.
• Passengers are encouraged to follow good hygiene to help protect themselves and others.
• We encourage passengers to stay at home if they are feeling ill or running a fever and to seek medical attention if they
do not improve.
• We are encouraging passengers to not travel with Transit unless absolutely necessary.
FY 2019-2020
Week of Mar 8 - Mar 14
Week of Mar 1 - Mar 7
Week of Feb 23 - Feb 29
Week of Feb 16 - Feb 22
TYPE
WEEKLY
AVG
CURRENT
WEEK
CURRENT
WEEK
CURRENT
WEEK
CURRENT
WEEK
Total Miles 9,511 10,115 10,152 9,650 8,732
# of Local Trips 1,460 1,468 1,496 1,537 1,346
# of Out of County Trips 93 95 118 84 78
# Unduplicated Passen-gers 212 208 211 217 208
Total Revenue $16,508 $18,323 $18,274 $16,940 $14,311
Transportation Services continued from pages 29-30
Veteran Services
Staff is seeing clients by appointment only. Veterans may call 828.287.6185 for assistance. They will be screened, and
appointment made if cleared. All group/mass events have been canceled.
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NCDHHS on COVID-19
All North Carolinians are encouraged to visit www.ncdhhs.gov/coronavirus for reliable, up-to-date information. Included on this page is helpful information for:
• Individuals, families and communities
• Businesses and employers
• Health care professionals
• Colleges, schools and child care providers
• Long-term care facilities
There is also information about what we all can do to combat fear and anxiety about COVID-19. All North Carolinians can better prepare for COVID-19 by getting the latest information directly from reliable sources. Be thoughtful about what you read or hear about the virus and make sure you are separating rumor from fact before you share it.
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34
$25,000 grant to support new Broad River access point in
Rutherford County
The Duke Energy Foundation is pleased to present a $25,000 grant to Rutherford
County Tourism to support a new river access point at Hwy 221 in southern Ruther-
ford County. The project is part of the RUTHERFORD BOUND Tourism Master Plan
and aims to increase resident and visitor use of the Broad River Paddle Trail by
providing comfortable, safe, legal, public access areas. The Broad River spans nearly
41 miles within Rutherford County from Lake Lure Dam/Island Creek Road to the
Duke Energy Cliffside Plant. The only developed public access sites on the river are
located at Gray’s and Coxe Roads, a 4.8 mile section of river. Development of the
US 221 Access will extend this 4.8 mile section of paddle trail to 13.7 miles. The
Broad River is such an asset for Rutherford County and we are pleased to partner
with the County in constructing this new access point.
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County Manager Steve Garrison
Rutherford County [email protected]
289 N. Main Street Rutherfordton, NC 28139
County Commissioners Bryan A. King, Chairman Alan Toney, Vice Chairman Michael Benfield, Commissioner Eddie Holland, Commissioner Greg Lovelace, Commissioner
County Office Hazel Haynes, Clerk to Board
Kim Aldridge, Deputy Clerk Richard Williams, County Attorney