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    MONTANA Wireless E-911PRESENTATION

    Peter McHale

    Verizon WirelessNetwork Technical Staff

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    Will you have to answer this question?

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    9-1-1 Fast FactsFrom NENA.ORG website based on most recent FCC quarterly filing

    Estimated 200 million 911 calls made annually with 1/3being wireless.

    Of the 6,173 Primary and Secondary PSAPs

    77.0% have some Phase 1

    50.9% have some Phase 2

    Of the 3,135 US Counties

    68.6% have some Phase 1

    40.7% have some Phase 2

    Approximately 82% of the US Population have somePhase 1

    Approximately 64% of the US Population have somePhase 2

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    Wi reless 911 Legislative

    Background

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    FCC Order 94-102The Order provides specific rules regarding routing & delivery of wireless 9-1-1 calls

    3 Phases:

    Phase 0- All wireless 9-1-1 calls will route to a destination that can respondto an emergency. A cell site will not be placed in service unless 9-1-1routing has been properly established. Essentially this is Call Forwardingand is voice only.

    Phase I- Delivery of call back number (ANI) and cell site locationinformation (ALI) to PSAP. PSAP must make a formal request for the

    service. PSAP must be capable of receiving and utilizing the information.The wireless company must comply within 6 months*.

    Phase I I- Delivery of call back number (ANI) and estimated location of thehandset (ALI) must be supplied to the PSAP (may require re-bid). PSAPmust make a formal request for the service and be ready to receive the data.The wireless company must comply within 6 months or in a timeline

    determined by the FCC*. Location criteria is subject to type of solution:

    Handset Solution 50m for 67% of calls, 150m for 95% of calls (VerizonWireless, Sprint/Nextel, Alltel, and)

    Network Solution 100m for 67% of calls, 300m for 95% of calls (T-Mobile,Cingular Wireless and...)

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    City of Richardson Order

    The City of Richardson Order was established by the

    FCC (effective November 2001). It describes the

    prerequisite conditions for Phase I & II deployment;

    what is needed to be considered a valid request.

    Additional clarification, including timelines, was madein the Richardson Reconsideration Order (effective Feb

    2003). The Richardson Reconsideration Order outlines

    the FCC's efforts to define when a PSAP is ready to

    "receive and utilize" the data elements of wirelessE9-1-1 services, and the responsibilities placed on

    wireless carriers in ascertaining and documenting a

    PSAP's readiness.

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    City of Richardson Order (continued)

    Pursuant to the Order, the PSAP may demonstrate that the

    Phase I &/or II request is valid by providing the wirelesscompany with documentation demonstrating all of thefollowing:

    a) A funding mechanism exists for recovering the PSAPs cost of

    facilities and equipment necessary to receive and utilize the E9-1-1data elements (e.g., citation to or copy of the relevant fundinglegislation);

    b) The PSAP has ordered the equipment necessary to fulfill itsPhase II obligations, and that such equipment is already installed or

    is scheduled to be installed and operable before the end of the sixmonth period (e.g. list of facilities and copies of relevant purchaseorders, with purchase orders demonstrating commitment to vendor

    performance within six month period or other substantiation ofvendor commitment to perform within six month period); and.

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    City of Richardson Order (continued)

    c) The PSAP has made a timely request to the properLEC for the facilities and equipment necessary to receive

    and utilize the Phase II data elements (e.g., letter of request

    and any other pertinent correspondences between the

    PSAP and LEC). Mutual Consent Deadlines - In the Richardson

    Reconsideration Order, the FCC explicitly provides that a

    PSAP and wireless carrier(s) can establish their own

    deadlines for wireless E9-1-1 Phase I & II implementation

    by mutual consent.

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    Regulatory/Legal Considerations

    Non-Disclosure Agreements to protect data

    exchange

    Phase I & II Service Agreements to defineroles & responsibilities

    Some Wireless Carriers will request

    the following Agreements:

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    Regulatory & Legal

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    State Administration

    Office of the DirectorDirector and Staff

    Consults, Cooperates and Coordinates with Local

    Law Enforcement Agencies

    Assist Multijurisdictional and Regional SystemsCoordinate with Public Service Commission the

    Implementation of 911 Facilities in the State

    Assist County Governments with Formulating and

    Approval of Uniform 911 Fee To Be Collected ByCarriers

    Receive and Disbursal Surcharge Funds

    Receive and Administer Carrier Cost Recovery

    Apply and Accept Federal Funding Assistance

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    Local Administration

    Local Public Service Safety Agency Provide Enhanced

    9-1-1 to Wireless Subscribers Based on State LegislativeInitiatives

    Works Closely With State and/or Local EmergencyManagement Entity or Agency

    Authorized to Pass a Resolution With Local Voter Approvalto Impose a Monthly 9-1-1 Fee on Wireless Subscribers

    Based on Place of Primary Use or Based on Billing Address

    Oversees Collection of Surcharge Funds

    Oversees Carrier Cost Recovery

    Applies For and Administers Federal Funding Assistance

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    911 Fee Fee Imposed to Fund 911 Effort by County, State and

    Commercial Mobile Radio Service Providers to ImprovePublic Health, Safety, and Welfare and Serve a PublicPurpose by Providing Emergency Telephone Assistance

    Through Wireless Communications Passed By Majority Vote of the Board of County

    Commissioner and Approved By Taxpayers in General orSpecial Election

    Fees Collected and Interest Earned Shall Be Designated ForUse Exclusively For 911 Purposes

    911 Fee Will Allow Carrier To Retain a Percentage asAdministrative Fee for Collection of Surcharge

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    Suggested Allowable Costs

    Carriers

    Costs Associated with:

    Upgrading

    Purchasing

    Programming

    Installation

    Testing

    Operation

    Maintaining

    Data, Hardware, and Software Necessary to Comply withFCC Wireless Order

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    Suggested Allowable Costs

    Local Government

    Leasing, Purchase, Operating, Maintaining Equipment

    Equipment includes Network, Radio and TelephoneEquipment located within the PSAP and Necessary to

    Complete a Wireless 911 Call and/or Transfer Calls

    Between Answering Points

    ANI/ALI Management 911 Public Education

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    Suggested Non-Allowable Costs

    Carriers Costs Recovered Directly From Subscribers for

    Implementation, Maintenance, Installation or Operation of911 Emergency Service in the State

    Cost Normally Associated with the Maintenance and

    Operation of Network Not Specific to E-911

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    Suggested Non-Allowable Costs

    Local Government Real Estate and Improvements

    Vehicles

    Communications Equipment to Communicate with

    Response Vehicles

    Radio Equipment Used for Purposes Other Than

    Completing a 911 Call Including Between PSAP andEmergency Vehicles or Inter-Agency and Inter-

    Governmental Links

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    Suggested Non-Allowable Costs

    Local Government (contd) Salaries and Benefits Paid to County or Municipal

    Government Employees Associated with Operation andTraining within the Public Safety Answering Point NotExclusive to 911

    PSAP Utilities

    Administrative Costs Unless Directly Associated with

    911 (i.e. Travel, Office Equipment and Supplies not usedfor 911)

    Uniforms and Clothing Items

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    Allowable Costs - Gray Area

    Local Government Some Personnel Costs- Specific to E911

    Involved in MSAG, Quality Assurance, Addressing Furnishings

    Office Improvements, Upgrades, RemodelingSpecific to W-911

    Consultants

    Some Training, Books and Material Costs Specificto W-911

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    Phase I & I I Deployment

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    Turn up Tasks:

    -Data exchange- Site survey

    -Site Calibration

    - LEC/PSAP readiness

    - Testing

    Request for

    Phase I & II

    Service

    Project Engagement

    -RF Vendor- Area Contact

    - Local Operations

    -Service Provider

    - HQ

    Launch Phase I & II Service

    Phase I & II Service Launch

    Request for Service to carrier

    Service Provider requests Phase I & II requirement data from PSAP

    Kickoff meeting/conference call

    Verify PSAP requirements (request LEC format, ALI display X-Y, re-bid capability)

    Verify LEC requirements (Phase II format identified, received PSAP request,

    enable and activated ALI for Phase II service) Data exchange of cell site data, RF coverage, propagation, and PSAP boundaries

    RF analysisdetermine which sites require survey and calibration

    Perform survey and calibration

    Perform functional and accuracy testing of PSAP area

    Turn up live!

    Process Flow:

    E9-1-1 Phase I & I I Scope of Work

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    FR/ALISA

    Tn-esn

    630-555-1012ESN 101

    8 digit CAMA

    PSAP

    0 555 1012 - ESRK

    0 555 1012

    ALI

    773 555 1234 - MDN

    Tower 1 Sector 2

    100 Smith St.

    911MDN 773-555-1234

    Cell Tower 1

    Sector 2

    MSC

    773-555-1234 - MDN

    Cell Tower 1

    Sector 2

    630 555 1012 - ESRK

    911 Tandem

    MF Trunk

    555 1012 - ESRK

    630 555 1012 - ESRK

    773 555 1234

    Tower 1 Sector 2

    100 Smith St.MPC

    Phase I NCAS Call F low Example

    SS7

    630 555 1001

    PANI

    630 555 1002

    PANI630 555 1000

    PANI

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    Change From Phase 1 to Phase 2

    Add Position Determination Entity (PDE) to the

    wireless network, LEC and MPC

    Add Phase II Support to PSAP Customer PremiseEquipment (CPE) Which Must Have Ability toDisplay Callers Coordinates & Perform ALI Re-bid

    E9-1-1 Phase I I New Elements

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    FR/ALISA

    Tn-esn

    630-555-1012 - ESRK

    ESN 101

    911 Tandem

    MF Trunk

    555 1012 - ESRK

    PSAP

    8 digit CAMA

    0 555 1012 - ESRK

    0 555 1012

    ALI

    MDN 773 555 1234

    Tower 1 Sector 2

    Latitude + Longitude

    911MDN 773-555-1234

    Cell Tower 1

    Sector 2

    MSC

    SS7

    MDN 773-555-1234

    Cell Tower 1

    Sector 2

    630 555 1012 - ESRK

    630 555 1012 - ESRK

    MDN 773 555 1234

    Tower 1 Sector 2

    Latitude + LongitudePDE

    MDN 773 555 1234

    Latitude + Longitude

    Phase I I NCAS Call F low Example

    630 555 1001

    PANI

    630 555 1002PANI630 555 1000PANI

    MPC

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    Two Different Phase I I NCAS Solutions

    Handset Solution ~ Used by Alltel,

    Sprint/Nextel, Verizon Wireless,

    and .

    Network Solution ~ Used by

    T-Mobile, Cingular, and..

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    Position Determination Entity (PDE)The PDE

    functions to calculate a latitude and longitude to

    represent the location of the mobile handset. In order to

    accurately locate a handset, the PDE requires a variety of

    prior knowledge of the wireless network.

    Base Station Almanac (BSA)Contains all of the cellsite information on per MSC basis. Data is collected from

    local RF Engineering group and has data layers added

    after Survey and Calibration of a cell site is completed.

    Assisted GPS / Advanced Forward Link Trilateration

    (AGPS/AFLT)Must be GPS capable handsets

    AGPS/AFLT will not work on legacy CDMA mobiles.

    E9-1-1 Phase I IHandsetSolution Defini tions

    A GPS D fi i ti

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    AGPS is a handset modification incorporating additionalhardware and software, which allows the handset to utilize

    signals from GPS satellites for location information.

    AGPS handsets require hardware such as a GPS-supported

    chipset, new radio, antenna, and other minor hardware to existwithin the handset to make it capable of receiving and sending

    GPS information to and from the network.

    This location method is called Assisted because the network

    provides the mobile with information on which satellites to

    listen to, thus reducing the time it takes to obtain location

    information and calculate the actual position of the handset.

    A-GPS Defini tionsAssisted Global Positioning System

    H C 1

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    Picture Taken From Martinsville-Henry County 911 Center

    Caller using Wireless GPS Handset

    Henry County -- 1

    Location of Wireless GPS caller standing on sidewalk as displayed in previous picture displayed on

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    Location of Wireless GPS caller standing on sidewalk as displayed in previous picture, displayed on

    MicroData GIS Mapping System at Martinsville-Henry County 911 Center.

    Henry County -- 2

    CML E911 touchscreen Sentinnel Positions displaying Sprints Phase II Ani/Ali format

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    CML E911 touchscreen Sentinnel Positions displaying Sprints Phase II Ani/Ali format

    Henry County -- 3

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    A-GPS: Strength & Weaknesses

    System accuracy hasaveraged 510 m

    Call setup / TTFF isless than 30 seconds

    Multiple rebids allowfor continuous

    tracking Implementationproven successful withmultiple ILECs

    Location detection in

    building or other

    structures is not

    available

    System accuracy in

    terrain challenged

    areas varies within50m.

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    E9-1-1 Phase I INetworkSolution

    T-Mobile and Cingular Wireless are

    implementing a solution known as TDOA

    (Time Difference of Arrival) in their GSM

    Networks. True Position is the vendor

    providing this solution.

    TDOA is an overlay network technology that

    uses a base station timing source (GPS

    Antenna). The TDOA equipment measures the

    time delay from multiple sensors for the caller. The TDOA Network solution does not require

    subscribers upgrade their handset.

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    GMLC/SCP

    BSC MSC

    Selective Router

    ISUP/

    Analog

    SS7

    ALI

    Database

    PSAP

    TCP/IP

    E2

    PDETCP/IP

    E5'

    Radio tower

    LMU

    Data

    Data

    3rd PartyProviderALI Link

    Phase I INetworkSolution Diagram

    In order to implement U-TDOA, Uplink -Time Difference of Arrival, several new elements aredeployed in the GSM network, an SCP, Service Control Point, U-TDOA PDE, PositioningDetermining Equipment, and, LMU, Location Measuring Unit. The PDE performs the locationcalculations by gathering information from the LMU's which are co-located with cell towerequipment. The SCP acts as the interface between the wireless carrier's network and thePSAP. The MSC triggers the request for positional information to the SCP and the SCPsubsequently presents the calculated lat/long to the PSAP.

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    Phase I & I I TestingPhase I & II testing, in coordination with the PSAP, will ensure the following:

    Emergency calls are routed to the appropriate PSAP

    Phase I information displays at the PSAP (cell/sector address)

    Phase II data (X, Y coordinates) display at the PSAP properly

    The callers call back number displays at the PSAP

    PSAP re-bid displays correctly

    Once the testing completes, the PSAP will be considered livewith Phase I & II service.

    Phase II data does not include information such as altitude, speed,or direction of travel.

    Phase II data may or may not include confidence or uncertaintyfactors depending on PSAP equipment and LEC capability.

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    Carrier CostsUsually Treated as Proprietary & Confidential

    Cost Appear As: Non-Recurring Costs (NRC)

    Monthly Recurring Costs (MRC)

    Recoverable Costs Include: GMLC / MPC Charges

    Local Exchange Carrier Charges

    Administrative Costs

    Costs Based on: Subscriber Count

    Cell Site Count

    Carrier is Self Recovering (Line Item on SubscribersStatement)