Mohan NanjundiahCell: 9945608111 ǀ Email: mohannanjundiah@gmail.com

Arya Krishna Mansion Apartment #38, Flat No.102, Canara Bank Layout, Sahakara Nagar, Bangalore-560097

Administration Management ǀ Training &Development ǀ Project Management ǀ Operations Management

EXECUTIVE SUMMARY

Dedicated Professional with 20 years of experience in the field of Operations, Training, Project management, Administration management, Operations management

Proficient in managing complete start up and turnaround operations while accomplishing the desired results

Proactive in assessing training and development needs and effectively aligning programs with business objectives

Demonstrated ability to conceptualize solutions to difficult situations and employ practical and cost effective strategies.

Detail-Oriented and resourceful at spearheading, organizing and completing projects with strong abilities to multi-task effectively.

Expertise in conducting risk/issue analysis involving auditing, logging and successful closure of the same. Possess excellent interpersonal, communication and organizational skills.

Achievement oriented with an ability to manage change with ease and deliver even under stressful conditions.

CAREER PATH

Aug’ 2015 - Feb’2016Allianz cornhill, Asst. Manager Facilities

Feb 2015- July 2015Sr. Manager Operations with Handiman Services Ltd

Dec 2012- Feb 2015IFM Manager through JLL with Flipkart India Pvt Ltd

Mar 2011 – July 2012Administration & Facility Manager with ANSR Source

Sept 2010 – Mar 2011Vayama.com as, consultant Administration Manager

July’ 2008 till July ‘2010Theorem India Pvt ltd as Facility Manager

Jan’2008 till May’08IBM India, Manager HRIS

Mar’ 2007 to Jan’2008Sutherland Global Services, as Program Manager

Oct’ 2006 to Feb 2007Comat Technologies as Consultant

Jan 2006 –June 2006Manager Operations Oracle

Sep 2004 – Dec 2005Sr. Manager Operation with Intertitle, Inc.

May 2003 – Aug 2004Process Trainer with Accenture

Dec 2002 – Apr 2003Process Trainer with Converges

June 2002 – Dec 2002Trainer with Khodays BPO Center

Apr 2001 – May 2002Process Trainer with Dell International Services

July 1997 – Mar 2001 Training operations with First Computer

Feb 1997 – April 1997Sonsuie Technologies Training coordinator

July 1994 – Jan 1997Training coordinator with Jetking, New Delhi

July’ 2006 to Sept’2006 Razorsight Software Pvt. Ltd as Sr. Manager

ROLES & RESPONSIBILTIES

Facilities Management:

Maintain open line of communication with management and team members Guide, motivate, mentor and create leaders out of team members.

General Administration of the entire project on site & support smooth operations of support services Plan, co-ordinate and control all technical and facilities management activities on behalf of company and

its clients in their respective portfolio. Ensure 100% business up time through timely service of all critical equipment Work with Technical SME for preventive and predictive maintenance of all equipment to minimize the

break down Agree service levels for responding to minor electrical breakdowns, and changes in the offices, and adhere

to the agreed timescale in resolving these issues Ensure all contract vendors work as per Sow and weekly/monthly/daily reports from vendor are obtained

and checked Coordinate with vendors and ensure Air, food & water quality tests are done on a regular intervals of

facility Catering and pantry coordination , Follow-up of Building related vendor payments Review of all MIS with the MIS Team prior to client review on monthly basis Coordinate with Procurement team for all Opex & Capex requirement for Offices. Organizing training programs for Vendor Partners, Fire & safety, HK , M&E staff SPOC for ISO 90001 internal Audit SPOC for All statutory compliance internal & External Audits Professional, efficient and accurate formulation of the expense budgets, management and control of the

expense budgets and expenditure in accordance with company’s Policies and Procedures Designed and implemented the operations manuals, Marketing Manual & Center/Franchisee Manuals

with quality procedures & guidelines as per the ISO 9000 standards Actively involved in opening of new franchisee & establishing as per company's policies and procedures. Managing helpdesk for PAN India operations, review the TAT & SLA for the services with Client

periodically.

Operational Health and Safety:

Assist in testing fire alarms & coordinating fire practices / evacuations / head count and conducting external training for staff in safety procedures

Carry out regular inspections and tests of fire alarms, fire exits, escape routes and doors, workstation configuration, reviews of procedures to ensure a safe and healthy working environment

To conduct safety checks on the fire extinguishers & necessitate corrective actions if found defective

Administration Function:

Printing and manage stationeries Housekeeping – carry out checks and ensure good hygiene and cleaning standards in the office premises Office cafeteria – Ensure the quality of the food being served in the cafeteria Event and mail room management Conference and meeting room arrangements

Physical Security:

Manage outsourced security staff Control inward and outward materials Ensure security equipment are operational Control access Monitor CCTV records by building in charge of their location and access reports audit by SME

Team Management

Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training

Formulate long term plans for the development and motivation of the team Nominate sub-ordinates for suitable training programs sponsored by the organization to enhance their

capabilities and skill level. Offer cordial work environment and cohesive work relationship to the repartees to facilitate

performance. Provide efficient leadership to the team

EDUCATION

Bachelor of Arts [Economics, Political Science, English, Hindi] University Of Delhi in 1994. Diploma in Quality Assurance & ISO9000, AIIMS. Chennai. PG Diploma in HRM, AIIMS. Chennai. Diploma in Internet Technology and Networking, AIIMS, Chennai. Diploma in Business Administration, AIIMS, Chennai. Diploma in Electronics and Computer Hardware Engineering, School of Electronic and

Technology, Delhi.

IT SKILLS

Microsoft Certified Professional Hardware assembly and troubleshooting of PC's Project Management Tools (MS- Project, Visio) Oracle Administration

PERSONAL INFORMATION

Date of Birth – 24th November 1971Languages Known - Hindi, English, Kannada