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Cisco public 1 © 2010 Cisco and/or its affiliates. All rights reserved.
Modern Safety and Security Nairobi 28th and 29th June 2011
Edward Agostinho – Consulting Systems Engineer
Why Do You Need to Re-think Security?
• Effective risk management has become a top consideration for every company, government, and organisation in the world.
• The risks, and the capabilities for dealing with them, are becoming more complex every day.
• The future of risk management lies in our ability to converge resources, partners, capabilities, processes, and technologies in a way that scales to the challenges.
Cisco public 3 © 2010 Cisco and/or its affiliates. All rights reserved.
Rapidly changing safety
and security threats
Move to capability-based
planning
Organizational boundaries
and public-private
partnerships
Unreliable or rarely
used processes
Difficulty of monitoring and
managing more systems
Growing dependence on
critical infrastructure Cyberwarfare
Citizen privacy needs
Confusion resulting from
disparate emergency
communication systems
Potential for misinformation
with the public
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 4
Moving From: Moving To:
Proprietary legacy systems Open standards-based
Siloed organizations and ―point products‖ Solutions focus and converging organizations
Manual processes: Increases TCO Drive automation and efficiencies through
new technology
Geographically dispersed facilities and
personnel Centralized security management via IP
Separate network and physical security Converged network and physical security
Legacy technology: Analog, DVRs, standard
definition IP, high definition, network video surveillance
Dedicated architecture for hardware,
applications, and storage
Virtualized architecture for security,
applications, and storage
Local storage Local, data center, and cloud storage
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 5
Assess Address Respond
Geographical Functional Emergency
Response
Incident
Mgmt. Physical
Safety and
Security
Systems
and Access
Control
Alarm and
Intelligence
Monitoring
Network as a Platform
Core network
Business video
Borderless
networks
Data centre/cloud
Collaboration
technologies
Cisco public 6 © 2010 Cisco and/or its affiliates. All rights reserved.
Dete
cti
on
A
ss
es
sm
en
t Dec
isio
n
Res
po
nse
Recovery
Preparation and
Prevention
Cisco Open
Platform for Safety
and Security
Architecture Framework: Cisco Open Platform for Safety and Security
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 7
Medianet
Prosumer Video
Unified Communications
Desktop Video Show and Share
Physical Security
Cisco TelePresence
WebEx Digital
Signage
Video Is > 50% of Traffic on IP Networks, Growing to 90% by 2013
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 8
Operational ROI
• Operational
flexibility
• Centralised
management
• Enhanced
communication
Productivity ROI
• Rapid incident verification
• Accelerate decision making
• Response precision
Strategic ROI
• Integration
• Scalability
• Sustainability
• Reliability
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 9
• Enjoy assured reliability
• Locate operators anywhere
• Allow operators to use any phone
• Segment callers and monitor resource
availability
• See caller profiles using contact-related data
such as dialed number and calling line ID
• Record and report centrally
• Deploy of new applications rapidly
Intelligent contact routing, call treatment, and telephony integration over
IP delivers improved service and reliability
Cisco Unified
Contact Center
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 10
Dispatch Console
Detection and Monitoring Response
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 11
• Improve collaboration, communication, and decision making against an increased expectation for an immediate response toward resolution of incident situations
• Communicate across distributed radio systems, locations, and networks enabling coordinated and integrated incident response
• Use TelePresence for immediate data sharing, accelerated collaboration, and decision making for remote and mobile incident management teams
IPICS
TelePresence
Event
Event
declared
Normal operations
Accelerate
verification Maximum speed to recovery
Time
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 12
• Security provides emergency notification content and
• Facilities provides layouts and floor plan content
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 13
Physical Security Information Manager (PSIM)
Provides situational awareness for the Command Center
Not just an emergency operation center, is used as an everyday management tool
Provides compliance checklists and can verify appropriate actions per situation
Allows local and remote access to all information available by situation
Integrates with emergency call centers
Integrates with multiple physical security, video surveillance and sensor technologies
Leveraging Analytics
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 15
The hotel is locked
down and the police
special team is on its
way — all before
anyone has the
chance to call in the
incident.
Gunshot is detected by a specialized sensor placed in the high-risk area.
Security cameras — with video and audio capability — are automatically repositioned to get a better view of the area of the shooting.
Data from the front line detectors is piped via an IP-based network to an event correlation system that concludes the event is of major importance.
In an instant, the same
IP-based network
sends alerts to hotel
officials, city
government,local
police,and homeland
security.
Responders with
multiple types of
equipment from
different
manufacturers begin
to communicate
seamlessly.
A coordinated response begins, with each government branch responding in its own particular way, but making use of the same data.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 18
18
• Avoid developing physical security and risk strategies based upon redundant technologies
• Integrate people, processes, and technologies
• Consider the benefit of video proliferation to enable security solutions
• Leverage the benefits of an existing IP network infrastructure for physical security applications and services.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 19
• Traditional physical protection technologies are old, costly, inflexible, and incompatible.
• Would you rely on 1980s-era security systems to protect 21st Century facilities?
• IP gives you physical security which is more flexible, more interoperable, and less costly.