MOD needs to save £1600m in IT

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    The Ministry of Defence (MoD) is the United Kingdoms

    government department responsible for the development

    and implementation of UK Defence policy and directs the

    activity of the British Armed Forces. The objectives of the

    MoD are to defend the United Kingdom and its interests,

    and strengthen international peace and stability.

    Disconnected information systems

    As with many other government departments and major

    companies, the MoDs IT infrastructure had been developed

    piecemeal, resulting in a diverse array of approximately 300

    IT systems across both the UK and overseas.

    Objective

    Retire diverse and outdated legacy IT systems andreplace with a single, robust and secure global

    information infrastructure, to enhance information

    sharing and collaboration internationally, and deliver

    signicant operational and corporate benets

    ApproachOpted for an outsourced business model and considered

    proposals from major IT service providers with proven

    track records. Awarded the contract based on expertize,

    experience and value for money

    IT improvements Enable the retirement of 300 legacy systems Deliver a common pan-defense global information

    infrastructure and eliminate duplicate functionality

    to deliver robust performance 24/7

    Deliver a secure and resilient network of

    approximately 140,000 computers across 2,000 sites

    worldwide, providing over 300,000 user accounts,

    enabling access to over 600 operational and

    corporate applications

    Facilitate enterprise-wide information sharing and

    collaboration, transforming processes, increasing

    interoperability, and enabling more eective

    decision-making

    Business benets On track to deliver direct nancial cost reductions in

    excess of 1,600M ($2,630M USD) over the current

    lifetime of the program (2005-15)

    Consolidate 500 diverse commercial arrangements

    into one, delivering more consistent IT services

    Provide operational and policy decision-makers access

    to mission-critical data at all classication levels,

    including TOP SECRET, to support UK and Allied

    military operations

    HP customer

    case studyHP Enterprise

    Services leads a

    major consortium

    providing the UK

    Ministry of Defence

    (MoD) with a

    secure information

    infrastructure,

    enabling

    international

    collaboration and

    interoperability to

    support operational

    and corporateactivities globally

    Industry

    Public sector

    Defense

    MoD information infrastructure programon target to deliver direct nancial savingsin excess of 1,600m ($2,630M USD)

    The ten-year HP-led outsourcing contract simply oered the best value

    for money to the MoD. Under this arrangement, we replaced systems

    operated and delivered by 1,600 crown servants under the supervision

    of eight one-star ocers, with one system under the direction of a single

    one-star ocer supported by 250 crown servants. HP delivers more

    consistent, high-quality IT services.

    Brigadier Philip Davies, DII program director, UK MoD

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    Each of these systems had its own service support and

    help desk. Furthermore, there were dierent systems

    for handling the various levels of classied information

    the department holds. This fragmented architecture

    lacked coherence, performance and agility, and contained

    numerous duplicate functions that did not deliver optimal

    value for money.

    After the 1998 UK Strategic Defence Review identied the

    MoDs IT limitations, the Defence Procurement Agency

    launched a program to create a new secure global military

    network; this was taken forward as the Defence Information

    Infrastructure (DII).

    The DII program

    Providing a vital strategic presence internationally, the MoD

    must ensure the British Armed Forces respond rapidly and

    eectively to crises worldwide. The DII program enables

    greater interoperability and information sharing between

    the MoD and its allies, supporting more eective information

    gathering, assessment and propagation to allow fast,

    accurate and reliable decision-making to ensure military

    success in operations and peacekeeping operations.

    The MoDs vision involves rationalizing numerouslegacy systems into a single converged infrastructure,

    consolidating 500 commercial arrangements into one

    system and migrating business applications onto the new

    network, explains Brigadier Philip Davies, UK MoD DII

    program director. This approach drives operational and

    administrative eciencies while facilitating information

    sharing and collaboration across the defense organization.

    From inception, the DII program had to deliver both direct

    and indirect nancial and operational benets for the MoD.

    We generate direct savings by deploying a single large

    infrastructure and indirect savings by other programs

    exploiting the DII capability and not procuring their own

    computer infrastructures.The DII program is successfully replacing outdated legacy

    IT systems with a secure information infrastructure.

    The new infrastructure supports data centers, individual

    site infrastructures, operational and corporate business

    applications, manages user terminals 24/7, while minimizing

    total cost of ownership (delivering best value for money)

    and minimizing service disruption.

    DII is the largest defense IT program of its type in the world

    and it is not without its challenges. The primary challenge

    is to balance the aordability of providing over 300,000

    user accounts across 2,000 locations worldwide on time, to

    budget and with minimal service disruption with a shared IT

    services operating model that must satisfy value for moneytargets, states Davies.

    ATLAS Consortium

    Following a formal tender process involving several IT

    service providers, the MoD selected the ATLAS Consortium

    to design, deliver and manage its global enterprise IT and

    application transformation program. HP Enterprise Services

    leads the consortium, which also comprises Cassidian,

    Fujitsu and Logica.

    Each member has extensive experience with major

    technology implementation programs in the public

    and private sectors, supporting the MoD, and working

    collaboratively to deliver highly complex military projects.All partners have worked with the MoDs business and

    battleeld systems that will interface with the DII.

    The ten-year HP-led outsourcing contract simply oered

    the best value for money to the MoD, conrms Davies.

    Under this arrangement, we replaced systems operated and

    delivered by 1,600 crown servants under the supervision of

    eight one-star ocers, with one system under the direction

    of a single one-star ocer supported by 250 crown servants.

    HP delivers more consistent, high-quality IT services.

    OVERTASK wins award

    Contract exibility came to the fore again when the MoDinitiated Project OVERTASK to support the British Front Line

    in Afghanistan by providing improved communications

    and access to NATO systems and applications. Working in

    partnership with the MoD and NATO, the ATLAS Consortium

    rapidly deployed over 400 computers and associated servers

    against a demanding schedule. More recently, the consortium

    developed and deployed a highly-portable variant, which

    has become the commanders system of choice, as it

    mitigates the inherent challenges and risks associated

    with coalition working.

    Following full deployment, the prestigious US International

    Institute for Defense and Government Advancement

    Awards honored Project OVERTASK by categorizing it

    as an Outstanding Network Centric Program from a

    Coalition Partner.

    Service excellence

    Recent information1 released by the MoD conrms DII is on

    track to deliver direct nancial benets in excess of 1,600M

    ($2,630M) by 2015. DIIs support to the Joint Personnel

    Administration capability alone has already delivered

    nancial savings of around 900M ($1,480M).

    2

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    Capability is live in 20 countries and so far, during the DII

    programme roll out, the ATLAS Consortium has already

    deployed 135,000 computer terminals across 1,027 sites,

    supporting over 200,000 users and access to over 615

    operational and business applications. To assess progress

    against several agreed key performance indicators, the

    consortium and the MoD launched two initiatives: Joint Areas

    of Improvement and a Service Management Programme.

    The rst initiative supports a program of continuous

    improvement while the second initiative identies and

    addresses ongoing issues at strategic, operational andtactical levels, via service improvement plans. A user

    satisfaction survey administered by a third-party

    conrmed service excellence.

    Moreover, the DII program and the ATLAS Consortium

    recently received Good Practice and Excellence Awards from

    the UK Council for Electronic Business for a DII Optimisation

    Programme, which was initiated mid-contract to

    aect more ecient delivery of the overall capability.

    HP (and the ATLAS partners) supported the MoD closely

    during this business transformation program by providing

    analysis and implementing a new, exible delivery model

    that enables reduced technology costs, more ecient

    management of resources and improvements in productivity.

    Subsequently, the global recession prompted a UK

    cross-government cost review activity which, for the MoD

    took the form of a Strategic Defence and Security Review.

    ATLAS provided further input regarding the options available

    and enabled the MoD to successfully adapt the DII program to

    match the new economic environment.

    The MoD has successfully managed this large

    and complex IT procurement by breaking it into

    increments, awarded on the basis of value for money

    and the performance of the delivery partner. The

    HP-led ATLAS consortium has to date successfully

    managed the legacy services, migrated users to DII

    on an industrial scale and helped us close aging and

    vulnerable systems and replace them with a common

    computer infrastructure that we can exploit to deliver

    operational and nancial benets to the MoD.

    Brigadier Philip Davies, DII program director, UK MoD

    Greater interoperability and

    almost instant access

    Not only was the hardware refreshed, but the replacement

    computers now run on a single enterprise system which willenable greater collaboration and improved security to meet

    information best practice, in line with The National Archives.

    Later this year we also will have an Electronic Document

    and Records Management (EDRM) system to meet the

    UK Government direction on improved information

    management in the public sector, adds Davies.

    Customer solution

    at a glancePrimary software

    Microsoft Oce 2003

    Microsoft Oce SharePoint Server 2007

    HP Services

    Application Services

    Application Management Services

    Application Portfolio Management Services

    IT Transformation Consulting Services

    Infrastructure Services

    Data Center Services

    Data Center Modernization

    Application hosting

    Server Management Storage Management

    Web hosting

    Enterprise Service Management

    Cross-functional services

    Multi-supplier Integration and Management Services

    Networking Services

    Network Application, Management,

    Security and Transformation Services

    Security, Compliance and Continuity

    Business Continuity and Recovery Services

    Data and Content Security Services

    Data Center Security Services

    End Point Security Services

    Identity and Access Management Services

    Risk Management and Compliance Services

    Security Operations Services

    Workplace Services

    Asset Management Services

    Collaboration Services

    Messaging Services

    Print Services

    Service desk

    Site Support Services

    Server Management Services

    Software Management Services

    Software Licensing and Management Solutions 3

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    Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

    The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and

    services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors

    or omissions contained herein.

    Microsoft is a U.S. registered trademark of Microsoft Corporation.

    4AA3-8862ENW, Created February 2012; Updated October 2012, Rev. 2

    Get connectedhp.com/go/getconnected

    The DII program has allowed the MoDs forces deployed

    globally almost instant access to information, 24/7. This

    Information Optimization has transformed operational

    and business processes across the department, enhanced

    strategic and tactical decision-making and improved

    information-sharing between the four military headquarters

    and front-line forces. Moreover, it provides greater

    interoperability between the MoD and its allies by delivering

    more eective operational support. Forces personnel are

    reaping and exploiting the benets too.

    Through greater automation and less complexity, pay,

    pensions and administration systems are more ecient

    and senior personnel and members of the intelligence

    community can access appropriately-classied information

    with ease over a common network.

    Infrastructure optimization is about increasing our

    eectiveness and eciency with fewer resources while

    delivering agility to meet the MoDs needs within budget.

    With HP and the other consortium members onboard, we

    are jointly delivering those needs via a good understanding

    of each others business and nancial drivers,

    concludes Davies.

    1MoD stateme nt dated 16 May 2011.

    For more informationTo read more about HP Services, go to

    hp.com/go/services

    PHASED DEPLOYMENT

    HP has delivered, and continues to deliver, the DII program in several well

    coordinated and interlinked phases. This approach minimizes risk, provides

    exibility to accommodate changing operational and business requirements,

    and oers opportunities to deliver best value for money. We procure

    large projects incrementally and we award new phases based on vendor

    performance and the value for money delivered by earlier increments, states

    Brigadier Philip Davies, UK MoD DII program director. The HP-led consortium

    has successfully brought innovation, thought leadership, new processes and

    technologies, with a high degree of collaboration and partnership, throughout

    the DII program.

    Increment 1 provided a common secure infrastructure that delivered over

    750,000 hardware devices to MoD sites and connected them with over 30

    million miles of network cabling. Designed to deliver oce automation via

    Microsoft Oce 2003, personal and group email, internet browsing, a le

    store and access to corporate applications, this initial increment included

    installing approximately 70,000 computers and creating 200,000 user

    accounts at 680 locations. This increment also consolidated IT support

    operations within the MoD to three sites.

    Under Increment 2a, ATLAS deployed additional computers andcreated additional user accounts to handle both unclassied and

    classied information.

    The following year, the MoD awarded Increment 2b to the consortium.

    This increment will deliver a secure and robust information infrastructure to

    handle classied information in operational environments.

    Contract exibility proved benecial as forces in Afghanistan urgently required

    several services including access to Joint Personnel Administration, says

    Davies.

    DII marches on

    Later, the MoD amended the contract again and engaged HP to deploy

    Increment 2c to manage its above-secret classied information; this capabilitywill directly support the UK MoD, UK Intelligence Community and Allied Forces

    to communicate with one another eectively and eciently.

    This increment will ultimately replace various legacy systems and form a

    vital component of our wider initiative to improve intelligence gathering and

    exploitation, supporting the Defence Intelligence Modernisation Programme,

    comments Davies.

    Later that year, the MoD awarded Increment 3a. This is the nal component of

    the Fixed (permanent sites) part of DII and will support an additional 60,000

    personnel, primarily within the Royal Air Force. Under this increment, HP will

    provide a further 42,000 computers operating in classied domains in the UK

    and overseas, again replacing outdated and expensive legacy systems.

    Concurrently, operational capability was being developed via the Alamein,

    Blenheim and Cambrai software releases. Alamein will transform how

    teams and individuals work together across geographical and organizational

    boundaries by delivering collaborative working and document managementcapabilities. HP has deployed a customized version of Microsoft Oce

    SharePoint Server (MOSS) to drive this transformation program.

    Alamein also oers Enterprise Directory and Enterprise Search capabilities,

    asynchronous collaboration, web content, as well as electronic document

    and information management functionality. Blenheim is an on-going project

    producing additional capabilities including medium-grade messaging,

    public key infrastructure smartcards and Electronic Document and

    Record Management (EDRM). Later, the Cambrai project will further boost

    interoperability by enhancing international gateways, global disaster recovery

    encryption services, desktop conferencing and service continuity.

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