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Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Mobile Application
Management Demo Topic AirWatch 20150505
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 1
Let’s Get Started (5 Minutes)
Introductions
When beginning a demo, introduce yourself and any supporting AirWatch contacts on the call. Additionally, ask for
introductions of the prospect audience.
Capture names and roles within the organization
Load information into Salesforce after the demo
Use this information to map the account
Background
After making introductions, ask the prospect to review their project and mobility initiatives. The goal is to validate their
requirements for a solution, open dialog with the prospect, and confirm the prepared demo agenda aligns with the
prospect’s needs.
Understand the project background and any mobility initiatives
Discover the landscape for any partners or competitors
Review project timelines and goals for deployment
Understand current device population
o Device types, counts, ownership
o Email configuration
o Applications deploying
o Content requirements
o Containerization approach
Review the Agenda for Call
Presentation
Product Demo
Questions
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 2
Quick Presentation
Sales Kit
Download a copy of the relevant presentation from Sales Kit
Rearrange or delete slides to meet specific needs of your demo
Add slides from other approved Sales Kit presentations if needed
Explore AirWatch
Demo Preparation
Have your device pre-enrolled before your demo
o Environment: demo.awmdm.com or demo2.awmdm.com
o Group ID:
Script Grp ID Description
BYOD exec Generic Worldwide BYOD corporate demo (includes employee owned privacy policies)
Corp-Ded corp Generic Corporate Dedicated demo (includes corporate dedicated privacy policies – ex. GPS and Phone #)
MAM Only mam MAM without MDM – Only app catalog pushed down
Demo Outline
Console Overview Show on AirWatch Console
Key Items to Highlight:
Gives insight to mobile deployments
See breakdown of devices, status, compliance, etc.
Single pane of glass – view entire mobile device fleet
HTML5 – flexible /dynamic views
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 3
Organization Hierarchy Show on AirWatch Console
Key Items to Highlight:
Group devices based on geo, business unit, purpose etc.
Multi-tenancy
Roles based access control – limit access / filter devices
End User Experience – Unified App Catalog Switch to device
Key Items to Highlight:
Single app store for all desktop, mobile, virtual, and web apps.
Sort apps by internal, public, vpp, and web types
Easily search entire catalog by keywords
For iOS B2B and VPP integration
Collect app user ratings
Download on-demand apps (AW Video)
Enterprise SSO / O365 Apps Show on device
Key Items to Highlight:
AW provides a single point of entry across business apps.
Access control, DLP, restrictions (open with), remotely wipe data
Support for public Microsoft Office 365 apps
Kerberos authentication support allows seamless user login by their corporate identity (use O365 apps)
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 4
App Configuration allows admins to pre-populate app data
With app config admins can populate app endpoint (URL) and user identity (email) for minimal user interaction
Simply launch Box application and select authentication to show (Kerberos auth in background)
Only allow managed devices to authenticate and gain access to application
Wrapped / SDK Apps – MeetingRoom Show on device
Key Items to Highlight:
Leveraging the SDK and app wrapping enable authentication, DLP, security, and app tunnel to existing apps
Our sample corporate app allows you to book meeting rooms
MeetingRoom app automatically signs user in with their identity and enables VPN for this app ONLY
App Life Cycle – App Deployment Switch to AirWatch Console
Key Items to Highlight:
Admin console supports public, internal, VPP, and B2B deployments
For this demo select MeetingRoom app
Detailed admin view of how your apps are being deployed, how many users have installed the app, what groups have been assigned, etc.
Scroll through tabs – admins can add app usage, images, and support details
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 5
Granular views of all devices with application assignments. Dynamically install or remove app from a single device or all
App Life Cycle – Smart groups Show on Console
Key Items to Highlight:
Dynamically assign apps to all your users and devices
Robust app assignment criteria
Assign apps by directory services user groups, custom groups of devices, device ownership, tagging, specific inclusion and exclusion lists
Apps are dynamically assigned and updated based on these assignments
Ex. Tagging devices – if a device is damaged simply tag the device for repair. Device is automatically reassigned to remove all corporate apps, when device is functional all apps are added back.
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 6
App Life Cycle – Deployment Show on Console Key Items to Highlight:
Define deployment criteria – automatically push app / allow users to download ad-hoc
Add DLP – remove app when device is unenrolled and prevent app backups
Enable per app VPN capability and app configurations to pre-populate app data for authentication and access
App Life Cycle - Security / Compliance App Groups Show on Console
Key Items to Highlight:
Ensure devices are under corporate compliance with app whitelists, blacklists, and required groups.
Define custom app groups or integrate with 3rd party app analysis vendors like Veracode.
Tie app groups into AW’s integrated compliance engine, which allows you to define automatic escalated actions to ensure users devices are secure and in compliance.
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 7
Security / App Wrapping & SDK Show on Console
Key Items to Highlight:
Add security and usability to your existing corporate apps through AW’s SDK and app wrapping engine.
Define authentication policies with passcodes and username / passwords.
Enable single sign and integrated authentication
Add security with compromised detection, geofencing, NAC settings, and DLP policies like preventing copy/paste, printing, screenshot, and add dynamic watermarks.
App Life Cycle - Enhanced Functionality Show on Console
Key Items to Highlight:
Fully customize applications with unique company branding
Enable logging for troubleshooting
Flag applications to retrieve analytics and display in the admin console to see how your apps are being utilized.
Logging and Reporting Show on Console
Key Items to Highlight:
View audit trail of app error logs
AW analytics provides a central place to view all apps, and compare data against different metrics such as industry, region, and market.
View usage rate for each app
Reporting and automation allow admins to generate and subscribe to
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 8
reports
API Show on Console (demo.awmdm.com/api/help or
demo2.awmdm.com/api/help)
Key Items to Highlight:
AW provides a number of API’s to organizations to use core product functionality with existing infrastructure and apps
AW supports the REST API protocol where organizations can perform MAM commands like install, get app groups, create app assignments, and much more!
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 9
App Life Cycle Build Management Key Items to Highlight:
Streamline the app development lifecycle with AW’s continuous development support
Developers can create and make updates to applications without ever needing to distribute the application.
Once developers compile their app, this app is synced with a build server and then uploaded to AW through REST API’s for testing and deployment.
App Life Cycle App Ecosystem and Marketplace Key Items to Highlight:
AW’s rich app ecosystem features Independent Software Vendors (ISV’s), Mobile Application Development Platforms (MADPs), Rapid App Development Platforms (RAD), and 3rd party app developers that integrate with the AW platform.
Working with this comprehensive app ecosystem AW provides app-level policies, app wrapping engine, and SDK to solve organizations app strategies from development to deployment. Through a program we call the AW App Shield.
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 10
Flexible Deployment Options Container Key Items to Highlight:
Flexible options to deploy AW’s MAM solution (traditional MDM vs. a minimal container)
Lightweight container gives you access to all corporate apps without a management policy on device
Mobile Application Management | v.2015.05 | May 2015
Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.
Page 11
Demo Next Steps
Ask the audience for questions
o For example, is there anything in particular you would like to see more of?
Encourage signing up for a free trial
Discuss and confirm next steps and deliverables
o Make sure there are actionable deliverables
o Set timeline then meet and exceed timeline
Send a follow up email after the demo
o Say Thank You for Your Time
o Confirm any follow up steps and timelines