AMAZING ESKER LAUNCHES5 ORDER PROCESSING AUTOMATION STORIESwith awe-inspiring results!

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UP, UP AND AWAY!Moving On from Manual Order Processing

Wouldn’t it be great if every sales order your company received was electronic? Each would arrive in the same format, all the right information would be clearly defined, and everything would automatically feed into the ERP or other business systems via electronic data interchange (EDI). Just. Like. That. Nothing to it!

Unfortunately the world is not a perfect place, and that’s not how order processing works. Orders arrive via a variety of channels, both paper and electronic. This means more manual touch points, more slowdowns in the order-to-cash cycle, and a higher likelihood your company’s customer service will suffer.

Here’s the bright side: Maybe you can’t change customers’ preferences, but what if you could address the problems of manual order processing on your end while still sending orders by fax, email, paper or EDI? Esker’s automation solution allows you to do just that.

Our customers say Esker is a game-changer. They now have the power to capture all of the necessary data, automatically route it to the appropriate people and provide full visibility into the process before orders even enter the ERP application.

In this eBook, a few of those Esker customers share their stories.

AMAZING ESKER LAUNCHESMEDRADCreating a paperless environment for order processing

ESTERLINEImproving overall efficiency and scalability in order processing

BIOMÉRIEUX Leveraging order processing automation to manage growth without adding headcount

PENTAIRKeeping customer order processing paper-free

TERUMOImproving order management efficiency and business scalability with cloud-based automation

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MEDRAD: Creating a paperless environment for order processing

In the past, MEDRAD’s order processing operations were heavily reliant on paper. Esker has been a key part of the company’s overall strategy to eliminate paper faxes and archive documents electronically to reduce costs as well as the time associated with manually processing orders.

THE CHALLENGEAs an organization that conducts business with more than 4,500 customers, varying from large distributors to small end users, MEDRAD’s customer support team handles large numbers of business transaction documents every day. The company has 13 CSRs whose responsibilities include processing more than 12,000 sales orders per month.

There were several steps taken to process each document. For faxes, the order would be received via the fax machine, and the employee would manually input the data into MEDRAD’s SAP® application. Similarly, when a document was received via email, it would need to be printed and then manually keyed into the SAP application.

“These manual steps were a tremendous time constraint,” said the Technical Analyst at MEDRAD. “In addition to the cost of people’s time, maintaining the infrastructure for printers and fax machines was also very expensive.”

The call for change in the way MEDRAD was handling paper documents was driven by the company’s customer support leadership team. “We saw that there was a lot of non-value effort involved with manual order processing,” said the Director of Global Customer Support at MEDRAD.

WE SELECTED ESKER OVER

OTHER DOCUMENT DELIVERY SOLUTIONS

BECAUSE OF ITS EASE OF USE AND

THE SEAMLESS INTEGRATION WITH OUR EXISTING SAP INFRASTRUCTURE.

- TECHNICAL ANALYST, MEDRAD

MEDRAD | 04

INDUSTRY: Medical Device Manufacturing COMPANY SIZE: 1,230 Employees

ERP: SAP

MEDRAD | 05

“Employees walking to fax machines, manually entering orders and filing documents are probably the lowest common denominator tasks within customer support.”

THE SOLUTIONUsing Esker’s Order Processing automation solution, MEDRAD was able to streamline the process and add validation steps for the customer support team to verify the order via the web interface user form for added accuracy. The order is then approved and sent to MEDRAD’s SAP application to create the orders. Even after adding these steps, Esker is still faster than manual entry.

THE RESULTSA year after implementing Esker, MEDRAD found that processing orders was 76% faster than manual processing, and the company had automated nearly 40% of all its inbound purchase orders (POs). Today that number has nearly doubled. Before Esker, MEDRAD received about 80% of its orders via paper fax and 20% electronically; that number has now switched to at least 80% received electronically and 10-20% paper. MEDRAD’s Technical Analyst added, “Our goal is to become paperless and we are making great strides towards

this goal. Our customers have also been quite appreciative in noticing the difference since we started automating our correspondence. We make fewer errors and are more accurate with shipping our products on time.”

With Esker, MEDRAD has:

§ Reduced order processing time from 8 minutes per order to 1.35 minutes

§ Achieved order entry accuracy rate of 99.6+%

§ Automated 72% of all incoming orders

§ Improved customer satisfaction with quicker and more accurate order processing

§ Gained visibility with access to archived documents and the ability to view orders within SAP

ESKER IS ENABLING THE CUSTOMER SERVICE DEPARTMENT TO WORK SMARTER, BETTER AND FASTER. WE’RE ABLE TO BE MORE RESPONSIVE TO OUR CUSTOMERS. IT’S BEEN A WONDERFUL TOOL. - DIRECTOR OF GLOBAL CUSTOMER SUPPORT, MEDRAD

72%INCOMING

ORDERS

99.6%INCREASEDACCURACY

AUTOMATED

72%INCOMING

ORDERS

99.6%INCREASEDACCURACY

AUTOMATED

ABOUT MEDRADMEDRAD, Inc. develops, markets and services medical devices used to diagnose and treat disease. Its product offerings include fluid injection systems for radiology and cardiology, endovascular devices for the safe treatment of cardiovascular disease, magnetic resonance-compatible accessories and equipment services. The company’s world headquarters is near Pittsburgh, Pennsylvania, in the United States. MEDRAD is a business of Bayer Medical Care.

www.medrad.com

SUPPORTAbout his experience working with Esker Solutions Support, MEDRAD’s Technical Analyst said, “We’ve established a great relationship with Esker. We wanted to bring our company to a new level of paperless automation and we’ve definitely received the support we needed to get it done.”

FUTURE PLANSFor MEDRAD, the next step is look at further leveraging the reporting functionality within the solution in order to fully optimize the technology. The company’s goal is to automate 100% of the orders that come in.

Accounts payable automation

Beyond order processing, MEDRAD has signed an agreement with Esker to automate the processing of vendor invoices and purchase requisitions within its AP operations. MEDRAD will leverage Esker to automate the collection, scanning, OCR, approval and routing of approximately 80,000 invoices per year, half of which are associated with POs. With its ability to handle a variety of documents, Esker offers MEDRAD the potential to enable full-service procure-to-pay automation.

MEDRAD is also exploring implementation of Esker on a global scale to its other international offices, including late archiving of international orders.

MEDRAD | 06

ESTERLINE: Improving overall efficiency and scalability in order processing

Esterline’s Kirkhill-TA facility in Valencia, CA, successfully leveraged Esker’s Order Processing automation solution to streamline the management of 12,000 annual orders.

THE CHALLENGEIncreasing competitive pressures in the aerospace industry have forced many to do more with less. Esterline’s Kirkhill-TA facility, a leading manufacturer of clamping systems for civilian and military aviation, set its sights on order processing as an area with potential for eliminating waste and added-value gains.

Addressing manual processing

Prior to implementing Esker, every customer order received was printed out regardless of how it arrived (e.g., fax, email, etc.). From there, the hard copy PO was reviewed and the order was manually entered into the company’s ERP system. Following order entry, the paper documents were moved to another individual for post-entry audit, where the order documents would be manually scanned and saved to an archive for a period of 10 years.

“Even though order storage was already digitized, we were still moving a lot of paper around when it came to document retrieval, printing, delivery and scanning,” said the Customer Service Manager at Esterline’s Kirkhill-TA facility. “Our organization is very dedicated to ‘lean’ practices so it made sense to pursue a solution for improving order management.”

IT BECAME CLEAR VERY QUICKLY

THAT ESKER WAS FAR AND AWAY

SUPERIOR TO ANY OTHER SOLUTION WE LOOKED INTO — PARTICULARLY

IN TERMS OF FUNCTIONALITY AND

EASE OF USE.

- CUSTOMER SERVICE MANAGER, ESTERLINE

INDUSTRY: Manufacturing COMPANY SIZE: 12,050 Employees

ERP: MANMAN

ESTERLINE | 07

THE SOLUTIONEsterline’s Kirkhill-TA facility in Valencia, CA, selected Esker’s Order Processing automation solution as a way to streamline how it managed an annual volume of over 12,000 customer orders.

How it works

Using Esker’s scan, file and archiving capabilities, Kirkhill-TA has eliminated the paper out of its process. Incoming information is captured by Esker and presented to the CSR in a dual-screen mode. At this point the CSR can verify that the order is correct and key it into ERP where it’s linked to an order image for quick retrieval during audits.

CHOOSING ESKEREsterline’s Kirkhill-TA facility looked at approximately five other vendors during the decision-making process, with Esker ultimately winning out.

For Esterline, one of the biggest deciding factors was attending the Esker Americas User Conference (EAUC) with the IT Manager at Esterline’s Kirkhill-TA facility. “It became clear very quickly that Esker was far and away superior to any other solution we looked into — particularly in terms of functionality and ease of use, EAUC was a great learning

opportunity for us, and even led to an onsite visit to Applied Medical to see what Esker was doing for them.”

THE RESULTS§ Faster processing: Based on

its own internal studies of processing time, Esterline’s Kirkhill-TA facility is saving 4-5 minutes per order with Esker (a savings of 800-1,000 hours annually).

§ Improved productivity: Fewer manual processing tasks allow employees to focus more time on meeting the aerospace industry’s stringent compliance requirements.

§ Business scalability: Esterline’s Kirkhill-TA facility has been able to handle increasing order activity while maintaining current staffing levels.

§ Future improvements: With Esker’s flexibility, Esterline’s Kirkhill-TA facility can expand the functions of the order processing system to actually include data capture for import into its ERP system. Other opportunities have been identified to extend its use of document automation to other areas of the business as needed.

OUR ORGANIZATION IS VERY DEDICATED TO ‘LEAN’ PRACTICES SO IT MADE SENSE TO PURSUE A SOLUTION FOR IMPROVING ORDER MANAGEMENT. - CUSTOMER SERVICE MANAGER, ESTERLINE

ESTERLINE | 08

4-5 MIN

SAVING

PER ORDER

Commenting on the solution delivery process, the Customer Service Manager said: “Implementation went very smoothly and satisfaction with the solution continues to be high. I don’t remember the last IT project that was on time and within budget but Esker delivered. They exceeded our expectations.”

FUTURE PLANSEsterline’s Kirkhill-TA facility already plans to expand the use of Esker’s Order Processing automation solution to its facility in Brea, CA, as well, which has a similar order process flow to

Valencia but with larger order volumes (20,000-25,000 orders processed annually).

Esterline’s Kirkhill-TA facility also recognizes opportunities to leverage Esker on the financial side for automation in AP and AR. The Customer Service Manager added, “The push to expand lean processes within the organization is going to continue. Esker has a high level of visibility now because of its benefits so the door for further process improvement is definitely still open.”

ESTERLINE | 09

ABOUT ESTERLINEEsterline Corporation is a leading worldwide supplier to the aerospace and defense industry, specializing in three core areas: Avionics & Controls, Sensors & Systems, and Advanced Materials. Operations within the Avionics & Controls segment focus on high-technology electronics products for military and commercial aircraft and land- and sea-based military vehicles, secure communications receivers, systems and components, specialized medical equipment, and other industrial applications. The Sensors & Systems segment includes operations that produce high-precision temperature and pressure sensors, electrical power distribution equipment, harsh-environment connectors and other related systems principally for aerospace and defense customers. Operations within the Advanced Materials segment focus on technologies including high-temperature resistant materials and components used for a wide range of military and commercial aerospace purposes and combustible ordnance and electronic warfare countermeasure products.

www.esterline.com

BIOMÉRIEUX: Leveraging order processing automation to manage growth without adding headcount

BioMérieux chose Esker’s SAP-certified automation solution to streamline its fax and email order processing, improving profitability and employee productivity in the process.

THE CHALLENGEBioMérieux processes a volume of 75,000 fax and email orders every year throughout its U.S. locations. Prior to implementing Esker, the company was using Microsoft Outlook to manage this process. Unfortunately for bioMérieux’s team of CSRs, it was very cumbersome having to handle, sort, enter, route and store the orders manually. It was also difficult to quickly access the documents when a customer would call in with an inquiry.

”We were looking for a more effective solution to increase our customer service level for order processing,” said the Senior Manager for Customer Service. “Our older processes had too many manual touch points and we needed increased information transparency to support customer needs throughout their procurement cycle.”

THE SOLUTIONRather than add more staff to process its growing order volume, bioMérieux sought an automation solution that could easily be “plugged in” to its existing SAP® environment.

ESKER WAS A GAME-CHANGER

FOR US — THE PRICE,

THE PRESENTATION, THE EXPERIENCE,

THE SAP-CERTIFICATION. IT

WAS DESIGNED EXACTLY FOR WHAT

WE NEEDED IT TO DO.

- SENIOR MANAGER FOR CUSTOMER SERVICE, BIOMÉRIEUX

BIOMÉRIEUX | 10

INDUSTRY: Medical Device Manufacturing COMPANY SIZE: 7,860 Employees

ERP: SAP

The company looked into solutions through a number of vendors, but ultimately went with Esker after hearing about them from Esker customer, MEDRAD. “The Esker solution was a game-changer for us — the price, the presentation, the experience, the SAP certification. It was designed exactly for what we needed it to do,” said the Senior Manager for Customer Service.

Using Esker, bioMérieux’s entire order management process is now automated — from the reception of a customer order to its creation in the SAP system. Esker’s intelligent data capture technology ensures all information is accurately extracted while automated workflow automatically routes orders to the right CSR.

Proof of concept evaluation

As part of the proposed solution, bioMérieux requested a proof of concept (POC) before the final decision was made. “We have plans on expanding to other countries and also wanted to extend our

relationship to other companies,” said the Senior Manager for Customer Service. “Esker stepped up the challenge and exceeded our POC expectations. It was a way of confirming the confidence we had in them.”

Agile approach to solution delivery

Esker uses the agile methodology during solution implementation, creating an environment that allows for a high level of customer

involvement early in the process. For bioMérieux, this meant a quicker go-live and seamless transition. “I can only compliment what the Esker team has done,” said the Senior Manager for Customer Service. “We met all of our timelines which is something that’s never a given in the IT world.”

THE RESULTS§ Process efficiency: Average number of steps

to process a fax/email order was cut in half (from 8 steps to 4 steps).

§ Time savings: Average amount of time to process a fax/email order was reduced from 8 minutes to 2 minutes.

I CAN ONLY COMPLIMENT WHAT THE ESKER TEAM HAS DONE. WE MET ALL OF OUR TIMELINES, WHICH IS SOMETHING THAT’S NEVER A GIVEN IN THE IT WORLD. - SENIOR MANAGER FOR CUSTOMER SERVICE, BIOMÉRIEUX

BIOMÉRIEUX | 11

50%FEWER STEPS

BEFOREAFTER

BIOMÉRIEUX | 12

§ Cost savings: Saved $67,000 in last half of 2013 with anticipated savings of $173,000 in 2014.

§ Lean growth: Even with 3 temps leaving, Esker’s solution allowed bioMérieux to manage orders without adding staff.

§ Employee satisfaction: Order fulfillment team is now more satisfied with their jobs and feel more engaged.

§ Solution flexibility: Leveraged solution to go beyond order processing to automate service contracts.

ABOUT BIOMÉRIEUXAs a world leader in the field of in vitro diagnostics for over 50 years, bioMérieux provides solutions for improving patient health and ensuring consumer safety in more than 150 countries through 41 subsidiaries and a large network of distributors. BioMérieux is a subsidiary of Institut Mérieux, with world headquarters in Lyon, France, and American headquarters in Durham, North Carolina.

www.biomerieux-usa.com

PENTAIR: Keeping customer order processing paper-free

After previously implementing Esker DeliveryWare to address recurring problems with its aging TOPCALL fax server to deliver POs out of its SAP® system, Pentair decided to again leverage Esker to automate order processing documents into its SAP system to improve productivity and gain visibility.

THE CHALLENGEWith sales orders coming into eight fax machines from 20 different fax numbers, Pentair had, at any given time, about one-quarter of the order entry team roaming the room trying to find orders to answer customer inquiries. As a result, the company wanted to eliminate the paper and improve the overall process.

“Converting hard-copy documents into scanned images for archiving was another element of the process,” said the Director of Customer Advocacy. “We had a separate data storage of the documents, so there was a fair amount of scanning required every day.”

THE SOLUTIONPentair already had an Esker product in place from a previous project that involved replacing an aging fax server to deliver POs out of its SAP system. Extending Esker to order processing proved to be a seamless transition with excellent results.

ESKER HAS BECOME KNOWN

AS BEST OF BREED. THERE’S A COMFORT LEVEL

THAT YOU EXPECT.- DIRECTOR OF BUSINESS

TECHNOLOGY, PENTAIR

PENTAIR | 13

INDUSTRY: Manufacturing COMPANY SIZE: 28,600 Employees

ERP: SAP

Now, Pentair staff can see the image of the order immediately and do not have to get up from their desks to chase down orders or wait a day for an order to be scanned in.

Noting that Pentair staff is more productive, the Director of Customer Advocacy sees a better level of customer service as the real value of these gains, saying: “Our people now have the ability to provide quicker answers. One of our mottos is ‘one call, one answer’ and the Esker solution contributes to that.”

THE RESULTSBy automating order processing with Esker, Pentair has been able to:

§ Reduce order processing time

§ Eliminate the need to add headcount to manage order volumes

§ Get document images into the SAP system 24 hours faster than before

§ Gain instant visibility to find orders in the electronic queue

In delivering these benefits, Esker enabled Pentair to implement in phases and get quick, tangible wins for the business. “Our approach is to add value incrementally, and that’s what we did with Esker,” said the Director of Customer Advocacy.

OTHER PROCESSESIn addition to order processing, Pentair also leveraged the flexibility of Esker’s solution to automate its accounts payable (AP) process. The company had recently introduced a shared services model for AP with invoices coming into the center via email, paper mail and fax. As invoice volumes increased, supplier payment times got pushed back and suppliers called to ask about their invoices. With Esker, Pentair is now positioned to meet its objectives for shared services.

“We had a lot of paper getting pushed around for approvals, so the automated workflow Esker brought means we don’t have all that manual communication and paper flow. We’ve seen reduced processing time with invoices that go through the electronic workflow versus moving paper, and the queue has given us real insight into how to improve the AP process,”

ESKER IS A HUGE STEP FORWARD IN HOW WE MANAGE THE PROCESS. GOING FROM PILES TO PAPER TO BEING ABLE TO SEE THE VOLUME OF OPEN ORDERS IS WONDERFUL, NOT ONLY FOR USERS BUT ALSO THE MANAGEMENT TEAM WITHIN CUSTOMER SERVICE. - DIRECTOR OF CUSTOMER ADVOCACY, PENTAIR

PENTAIR | 14

FASTER

PENTAIR | 15

said the Manager of Business Technology – Financial Applications. “There’s also a lot of value in the time savings

when vendors have inquiries about invoices that have gone right into SAP.”

ABOUT PENTAIRPentair, Inc. is a global diversified industrial company headquartered in Minneapolis, Minnesota. Its Water Group is a global leader in providing innovative products and systems used worldwide in the movement, treatment, storage and enjoyment of water. Pentair’s Technical Products Group is a leader in the global enclosures and thermal management markets, designing and manufacturing thermal management products and standard, modified, and custom enclosures that protect sensitive electronics and the people that use them. With current revenues of $8 billion, Pentair employs over 30,000 people worldwide.

www.pentair.com

TERUMO: Improving order management efficiency and business scalability with cloud-based automation

Terumo Medical Corporation is processing customer orders 60% faster with Esker.

THE CHALLENGETerumo Medical Corporation recently decided to market the medical device products it manufactures through its own sales teams rather than go through a distributor. After doing so, the company quickly realized it did not have the appropriate system or staffing in place to handle all of the incoming orders.

Fighting the backlog

Many of Terumo’s customer orders are sent and received via EDI, but with a number of hospitals and clinics sending orders by fax or phone. Previously, the faxes would arrive in an email inbox as a PDF and have to be cleared every day which created a number of issues for Terumo’s Customer Care team.

“We were getting swallowed up by everything,” said the Director of Customer Care and Accounts Receivable at Terumo. “A lot of calls were being dropped due to all of the fax traffic. We didn’t have enough resources to manage it properly; the order backlog was simply too much to get through.”

ESKER‘S UPSIDE WAS TOO BIG TO

IGNORE — THE FUNTIONALITY COMPARED TO

THE OTHER PRODUCTS WE

HAD EXPERIENCE WORKING WITH

WAS NIGHT AND DAY.

- DIRECTOR OF CUSTOMER CARE AND ACCOUNTS RECEIVABLE, TERUMO

TERUMO | 16

INDUSTRY: Medical Device Manufacturing COMPANY SIZE: 19,260 Employees

ERP: JD Edwards

Choosing Esker

Terumo had several requirements for any new solution chosen as a replacement for its manual process. First, the solution needed to automate elements of the order management process, like the EDI system, using OCR and other integrated recognition technologies. Additionally, to avoid any compatibility issues, the new solution needed to coexist with the company’s existing ERP system (JD Edwards).

The decision to go with Esker stemmed from the solution’s advanced capabilities as well as a successful POC demonstration, where Esker processed 100 sample orders for Terumo to show exactly how the solution would work.

“Esker’s upside was too big to ignore — the functionality compared to the other products we had experience working with was night and day,” said the Director of Customer Care and Accounts Receivable. “We loved that it was an intelligent solution that could be taught rules to make it more customized to our specific requirements. Having the hosted option in the cloud was also a big plus for us. We no longer have to worry about maintaining our own infrastructure or wonder how we’re going to get work done when the building is closed.”

THE SOLUTIONUsing advanced automation functionalities and no predefined templates, Esker’s Order Processing automation solution takes the pain out of traditional order processing by removing virtually all manual touch points.

Esker automates the entire order management process — from reception of an order to its creation in the ERP system to electronic archiving — allowing companies to quickly process and track any order, regardless of format, with complete accuracy, visibility and efficiency.

Support during implementation

Esker’s adoption of the agile methodology for solution delivery allows for an altogether faster, more engaged, and fully customized experience for the customer — Terumo was no exception. “Considering the timeline we gave Esker, the implementation couldn’t have gone any better,” said the Director of Customer Care and Accounts Receivable. “The Professional Services team gave us all the tools that we needed, and we were able to tweak the system along the way.”

CONSIDERING THE TIMELINE WE GAVE ESKER, THE IMPLEMENTATION COULDN’T HAVE GONE ANY BETTER. THE PROFESSIONAL SERVICES TEAM GAVE US ALL THE TOOLS THAT WE NEEDED, AND WE WERE ABLE TO TWEAK THE SYSTEM ALONG THE WAY. - DIRECTOR OF CUSTOMER CARE AND ACCOUNTS RECEIVABLE, TERUMO

TERUMO | 17

Receive Extract Verify Manage Archive Analytics & Audit Trail

THE RESULTSTerumo measures various aspects of its faxing process on a monthly basis (e.g., what faxes are being processed, average processing times, etc.). Since implementing Esker, the company has seen a number of measurable benefits, including:

§ Faster processing times. The time to process an order decreased by 60% by keeping the workflow electronic with Esker compared to manually processing the orders through the ERP system.

§ Better scalability and service. Even with the amount of inbound customer orders increasing year after year, workflow automation has allowed Terumo to maintain its current staffing levels while still freeing up time for its Customer Care team to focus on more customer-centric tasks.

§ Touchless processing. Terumo recently began leveraging Esker’s “touchless” process, having already taught rules for 575 different customer orders for which data entry is eliminated. Esker’s Teach functionality is done quickly and easily by the business users, and helps drive more effective automation throughout the process.

The Director of Customer Care and Accounts Receivable isn’t the only one in the company touting the benefits of Esker. Terumo’s CFO is impressed by how well the solution has been received by staff members. “We’ve pursued a number of new process improvement initiatives in recent years, but none have been as wholeheartedly accepted as Esker. When I posed the rhetorical question, ‘What would you do if I took Esker away?’ everyone said they would be truly disappointed. It’s wonderful to have that level of support behind a new product like this.”

TERUMO | 18

ABOUT TERUMOFor over 80 years, the name Terumo has been synonymous with high-quality, innovative medical devices. Starting as a manufacturer of clinical thermometers, Terumo Medical Corporation has grown into a worldwide leader in hollow-fiber technology, blood-management systems and endovascular therapy, with its medical products being used in more than 160 countries and generating over $3 billion in global annual sales.

Today, Terumo develops, manufactures, exports, imports, markets, distributes and sells a diverse portfolio of medical devices, supplies and accessories, and generates $280 million in annual sales. Terumo offers a wide range of products through its two business divisions: Terumo Interventional Systems and Terumo Medical Products.

www.terumomedical.com

READY FOR TAKEOFF?Learn How Your Company Can Be Our Next Success Story

Well, there you have it. Five different companies each facing their own unique order processing challenges, yet all achieving awesome results.

That’s the great thing about Esker: Whatever your company’s size, industry or technical nuances, our Order Processing automation solution can seamlessly accommodate to propel your process to greater heights.

If you think you’re ready to be Esker’s next success story, you can either call us toll-free at 1-800-368-5283 or send an email to info@esker.com.

Esker is a worldwide leader in document process automation.

Forward-thinking businesses use our solutions to Quit Paper™ and streamline their inbound and outbound communications.

After 30 years of field experience, Esker has over 80,000+ customers and millions of licensed users worldwide.

Our headquarters are in Lyon, France, but we’re located just about everywhere paper needs quitting.

Learn more online atwww.esker.com.

SHARE THIS eBOOKWorld Headquarters: Lyon, FranceU.S. Headquarters:

Madison, Wisconsin

We are Esker.WHEN YOU’RE READY TO LEARN MORE ...

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Plus, be sure to check out the Esker Blog, your connection to everything newsworthy in the world of automation.

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