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Microsoft Premier Offering
Project Server 2007 Health Review
Bishan RuderPremier Field Engineer (PFE)Enterprise Project Management (EPM)[email protected]
Microsoft Confidential
Overview
• Program Goals:• Assess risks of specified environment using a suite of data
collection tools• Identify key areas where your environment deviates from MS
Best Practices• Provide enough details to plan improvements and mitigate risks
• Program Phases:• Environmental Assessment: MS personnel collects detailed
data regarding your environment focusing on key known critical areas
• Analysis and Reporting: MS personnel analyses data and compares to best practices, yielding reports and data reflecting key findings and risks
• Remediation: Once identified issues and risks have been remediated, you should see a reduction in support incidents and improvements in infrastructure efficiencies
Microsoft Confidential
Project Server 2007 Review
• Review Architecture/Topology• Perform a check of the platform
• Patch, Hotfix and Service Pack information • Review Event logs for errors and provide
workarounds/solutions• Administration review:
• Cube Builds • Active Directory Synchronization • Customizations• Permissions and Security Templates• Queue Services
• Disaster Recovery Review and recommendations• Knowledge Transfer• P12ACTool
Microsoft Confidential
P12ACTOOL.exe
• What is P12ACTOOL.exe?• Series of Checks on the databases• Checks for around 22 known issues
• Under what situations would the customer need the P12ACTOOL.exe• Customer to send over the DB’s first to test, else• Customer may run the tool and send the output file to the
support engineer• Customer ready version available• Follow up should be conducted with Microsoft Engineer,
or through Microsoft Premier Agreement
Microsoft Confidential
P12ACTOOL.exe
• Usage Instructions• Readme instructions are available on running the script• The Microsoft support engineer has the internal readme
that provides references and workarounds to the issues
• What should I do if the tool detects a condition(s) that does not relate to the issue that the customer called in about?• Primary focus to resolve the issue at hand.• Provide recommendations on the next steps• Most of the issues detected are bugs• Open separate cases as ‘non-dec’
Microsoft Confidential
CONTACT DETAILS
Bishan RuderPremier Field Engineer (PFE)Enterprise Project Management (EPM)
Email: [email protected]: 0829349533
