Microsoft - NHS Annual Summit

Delivering Darzi – Locally

High Quality Care for All

Agenda -morning10:00 Welcome & Introduction Mark Treleaven

Healthcare Strategic Marketing Manager

Microsoft UK

10:10 Transforming Service Delivery – a view from South Central

SHA - Putting patients at the centre and in control

Chris Evennett

Director of Strategy & Reform

South Central SHA

10:50 Improving Healthcare around the world

--with software innovation

Neil Jordan

World Wide Health Managing Director

Microsoft Corporation

11:30 Coffee/Exhibition

11:45 Making Darzi real in London –

- The IM&T challenges of LPfIT & Polyclinics

Kevin Jarrold

CIO, NHS London

Nigel Brokenshire

Strategic Lead

12:20 Delivering High Quality Care –

- from Data Confusion to Unified Intelligence

Dr. Steffen Achenbach

Clinical Lead

Microsoft Amalga

1:00 Lunch & Exhibition

Agenda - afternoon

2:00 The information requirements to support World Class

Commissioning

- delivering improvements in patient outcomes

Matthew Swindells

Managing Director

Tribal Health

2:40 Using information to improve services in Wandsworth

- A case study for Public Health

Laurence Gibson

Associate Director of Public Health

Wandsworth PCT

3:20 Evidence based innovation

- the challenges for leadership in implementing Darzi

Vijaya Nath,

Snr. Consultant Leadership,

Kings Fund

4:00 Conclusions & Close Mark Treleaven

Microsoft UK

4:15 Tea & Exhibition

Mini Expo

Online - NHS Resource Centre

© System C Healthcare plc 2008

System C Healthcare plc

Medway Sigma – next generation Microsoft product

PAS, EPR, clinical systems, BI

Worked with over 180 hospitals and trusts

The UK’s biggest and most experienced team of

healthcare IT domain specialists

The UK’s premier healthcare solutions company

21st century information management

www.21C.it

21C Overview

“Dashboards on every NHS decision makers desktop”

• NHS-focussed BI specialists

• PCT, Mental Health and Acute customer base

• Experienced in data integration– UNIFY, STEIS, MHMDS, MARACIS, RiO, CERNER, ISOFT, EPEX, McKesson ESR

• A team of 20 NHS business and IT consultants

• A proven implementation model and solution framework

• Microsoft throughout– SQL Data Warehouse

– MOSS Portals

– Performance Point reporting and analytics

Healthcare PRM - EDS, an HP company

• Contacts– Julian Wright, Director UK Healthcare and Pharmaceuticals

– John Cruickshank, EMEA Industry Lead for Health

– Stephen Lindsay, Dynamics CRM Business Development

– Darren Wilkes, Microsoft Solutions Technology Lead

• Healthcare Patient Relationship Management– Based on Microsoft Dynamics CRM

– Chronic Disease Management

– Managing the Healthcare Professional and Patient Relationship

• Demonstrations in Exhibition Area – EDS and Microsoft Partner Demo

• Darren Wilkes (EDS)

• Phil Rawlinson (Microsoft)

Copyright BP 2007

DYNABS OVERVIEW

European Healthcare specialist since

1996:

300 staff across Europe

Longstanding track-record

Recently launched in UK

Complete Hospital Information System

(HIS) for Providers

Commissioning Management System for

PCTs

Microsoft Confidential

Legacy Solutions

Fulfilling a vision of connected health that serves the patient by bringing together information from across the healthcare ecosystem

Partner Applications

Enterprise Consumer

Hospital Information System complete with radiology, image archiving, patient and bed management, laboratory, pharmacy, pathology, accounting, materials management and HR.

Consumer health information platform connecting doctors, partner applications, and devices

Consumer health search

Consumer health search, storage and development platform

10

Microsoft Infrastructure & Services

Innovative way to capture, store and present information. Enables enterprise providers to unlock data sitting in clinical, financial and administrative silos.

Unified Intelligence System (UIS)

Neil Jordan

Micorosoft Corporation

Improving Healthcare around the world through software innovation

Neil Jordan njordan@microsoft.comManaging Director WW HealthMicrosoft Corporation

Microsoft Health

Q&A

The Microsoft WW Health Manifesto

Neil JordanManaging Director WW HealthMicrosoft Corporation

1. It’s about people,not systems

GE leads the way with Unified Communications:

FACILITY

The Traditional Healthcare Universe

Consumers (C1 to C5) are forced to interact with facilities – focused around the needs of the provider, not the consumer

In 1543, Copernicus was the first to propose that the Earth rotated around the sun, while accepted scientific thought at the time believed that the Earth was the center of the universe. Copernicus effectively “changed the center of the universe”.

C2

C5

C4

C1

C3

Health’s “Copernican Shift”

Healthcare is undergoing a “Copernican Shift” – with the consumer getting placed at the center of the orbits of various healthcare strategies

Home Prevention• Knowledge (Search) • Fitness (PHR)• Wellness (PHR)

Home Chronic Care• Knowledge (Search) • MTM (PHR)• Senior Care (Devices)

Clinic• Convenience (PHR)• Access (PHR)

Home Outpatient• MTM (PHR)• Monitoring (PHR)

Hospital• Hospital ERP • Full Enterprise

PATIENTCONSUMERCITIZEN

Chronic Care Acute Care Cycle

Acute Incident

Condition Gets Worse

Situation Normal

Secondary Prevention: Flattening the Curve

Early Detection

Situation Normal

Jesse: AsthmaJesse is an active 9 year old with asthma who loves to play outside. His asthma is usually triggered by exercise. Because of the integration of technologies, he is able to participate in a outdoor activities that used to only be a dream for kids with his condition.

Realtime Analysis

AIR QUALITY

POLLEN COUNT

EXERCISE

VITAL SIGNS

Realtime Analysis

PHR Application SegmentationAPPLICATIONCOMPLEXITY

NUMBER OF USERS

PRIMARY PREVENTIONDiet, Fitness, Wellness

CHRONIC CARE OR SECONDARY PREVENTION

Diabetes, Asthma, Heart

ACUTE CAREHospitals, Group Practices, MDs

FACILITY-BASEDHOME-BASED

USER ENGAGEMENT

Devices

Partner Applications

2. Health InformationTechnology needs to

be available to all, not some

Connected Health Platform

The Sutter Sepsis solution is built on the Microsoft platform and is designed to provide a fastimplementation with minimal configuration as a result of being designed around the SurvivingSepsis Campaign and Institute for Healthcare Improvement sepsis best practices.

Helped reduce MortalityRatesWith Early Detection

Cost Effective and RapidDeployment Solution

Collaboration With TheSurviving Sepsis Campaign

Sepsis Screening Portal

病人全息视图

Hospital de São Sebastião

Seamless Integration of external services: System C

Exchange of key patient data

Seamless integration at user interface

Use of commodity and familiar software: System C

Shared reports generated using SQL reporting services and PerformancePoint and published to all users

Integrated links to core applications

Users given access to knowledge networks

from within application

Overcoming the "e-Silo” Problem

3. Health is not just about Hospitals

4. IT is not just about clinical systems

Wandsworth Primary Care Trust

Benefits

More Accurate Data

Management

Higher Immunization

Rates

General

Practitioners are

paid more quickly

Profile

Wandsworth Primary Care Trust delivers healthcare to 269,300 people in south-west London. It provides a wide range of services via health centers, and at Queen Mary’s Hospital, Roehampton

Situation

A lack of data integration reduced Wandsworth’s ability to meet government targets in key programs such as child vaccination and immunization

SolutionMicrosoft Business Intelligence technologies were added to an existing data management system to improve the authority’s insight into vaccination rates

“The response from GP’s has been positive. In fact, the POC has been welcomed by everyone it’s touched, and we plan to use the BI tools from Microsoft as a way to help direct health spending to where it matters most.”

Philip ScottChief Information OfficerWandsworth PCT

We’re Involved and Committed

Roundtable

Diamond Member

AHICConsumer Empowerment Workgroup

5. It is not just about digitizing the processes and policies we have today

6. Knowledge has more value than data

Microsoft Amalga Unified Intelligence System

Research

Development

Health R&D

We’re Working GloballyDoctors

Nurses

Pharmacists

Clinicians

Researchers

Developers

Marketing & Sales

Global Research Centers

COMPUTING ELECTRONICS

Perc

enta

ge o

f U

S H

H w

ith e

ach

Share

of U

S H

H w

ith e

ach d

evic

e

Source: Wired Magazine, Consumer Electronics Association, Kagan ResearchSource: US Census Bureau

PC Internet Broadband Analog color TV VCRs DVD players

10 years (4 releases) to outsell standalone MS DOS

11 years (9 releases) to become best-selling word processor

10 years (5 releases) to become best-selling spreadsheet

Hi-def TVs

A history of tackling big challenges

7. This will not happen overnight

Health: Future Vision

Health: Future Vision

Microsoft 7-point Health Manifesto

7. This will not happen overnight

6. Knowledge has more value than Data

5. It’s not just about digitizing the processes and policies we have today

4. IT is not just about clinical systems

3. Health is not just about Hospitals

2. Health Information Technology needs to be available to all, not some

1. It’s about People not Systems

Our Goal For Health

Improve Health Around The World Through Software Innovation

Microsoft Health

Q&A

© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market

conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.