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MHA OB Harm Improvement Initiative Overview
Sharon Burnett, R.N., BSN, MBA- HCA Vice President of Clinical and Regulatory Affairs
Your electronic devices
Sign in and evaluations
Lunch and breaks
Agenda
Your folders and conference materials
A Little Bit of Housekeeping
Meeting Purpose
Provide a forum for participants to share tools and resources and learn from early adopters of various components of the maternal hemorrhage and preeclampsia toolkits
Provide a platform for attendees to share their improving perinatal and maternal safety success stories and challenges
Learn how to use improvement tools to drive success
Leave with plan to get your team energized
Pre-work Assignment
Identify two things your hospital still needs to do to improve your identification and response to maternal hemorrhage
Identify two things your hospital still needs to do to improve your identification and response to preeclampsia
Identify two things your hospital still needs to do to ensure safe induction and augmentation of labor and safe use of Pitocin
Where We Have Been
Partnership for Patients Hospital Engagement Network kicked off in Missouri May 2012
OB Harm initiative – Reduce EEDs
September 2014, EED rate 1.7%, less than the national benchmark of 2%
Jan. 2014 added two additional initiatives, maternal hemorrhage and preeclampsia
Goal to get birthing hospitals to adopt recommended best practices in CMQCC toolkits
Survey Dec. 2014MO
HEN
Not
HEN
Survey Question% Yes
N=35
% Yes
N=19
Have you implemented standardized OB hemorrhage policies,
procedures? 97% 95%
Have you implemented standardized order sets for general and massive
OB hemorrhage?83% 74%
Do you have an obstetric hemorrhage rapid response team? 57% 39%
Do you have an obstetric hemorrhage cart or kit? 97% 68%
Do your physicians perform a hemorrhage risk assessment prenatally? 54% 42%
Do you perform a hemorrhage risk assessment upon admission? 77% 58%
Do you have protocols/checklists/charting tools for on-going objective
quantification of actual blood loss? 86% 68%
Do you have protocols/checklists/charting tools to objectively assess
maternal deterioration during and after all births?83% 72%
Do you hold regularly scheduled standardized training on formal
quantitative measurement of blood loss?60% 68%
Do you regularly hold on-site inter-professional hemorrhage drills? 60% 50%
Do you hold post OB hemorrhage debriefs? 63% 72%
Do you have standardized definitions and documentation to ensure
consistency in coding and reporting of maternal hemorrhage?69% 63%
Do you track your progress on maternal hemorrhage reduction with
process and outcome measures?60% 47%
Survey Dec. 2014
MO
HEN
Dec
Not
HEN
Dec
Survey Question% Yes
N=35
% Yes
N=19
Do you use a preeclampsia early recognition tool? 46% 26%
Have you adopted protocols/checklists for treating severe hypertension
including the use of magnesium sulfate? 86% 89%
Have you adopted order sets for treating severe hypertension? 74% 84%
Do you track the percentage of mothers who received timely treatment
(within 60 minutes) for severe hypertension (Systolic >= 160 or Diastolic
>=100)?
31% 16%
Do you educate patients on signs and symptoms of preeclampsia? 100% 100%
Have you educated ED staff on signs and symptoms of postpartum
preeclampsia? 35% 37%
Do you track your progress on preeclampsia harm reduction with process
and outcome measures?31% 16%
OB Manager Survey
Percent Rated Important or Very Important
Implementation of Preeclampsia Guidelines 100%
Safe Medication Administration Including Oxytocin and MgSO4 100%
Electronic Fetal Monitoring 99%
Safe C/S Including Reduction in Primary C/S 99%
Implementation of Hemorrhage Guidelines 98%
Rapid Response for Perinatal Safety 98%
OB Harm Reduction 2015
Continued adoption of best practices and protocols
preeclampsia
OB hemorrhage
Induction Bundles implementation of updated versions
HEN 2.0-Safety Across the Board
early elective deliveries – hold the gain
all OB Harm as part of Total Harm
Cesarean Section rate
Readiness…Recognition…Response
Revision of Sentinel Event Definition for Obstetrics: Jan 2015
Added cases of severe temporary harm and for OB defined as Severe Maternal Morbidity…. 1. Transfusion of ≥4 units of packed red cells 2. Admission of the mother to an ICU
• BUT: excluded cases as the result of the natural course of the underlying condition (eg transfusions for previas) • ALL cases should go to a multidisclipinary systems review committee (not peer review) for initial assessment
The Joint Commission. Comprehensive Accreditation Manual for Hospitals, Update 2, January
2015: Sentinel Events: SE-1. Also see the ACOG/TJC clarification. Available at:
http://www.jointcommission.org/assets/1/6/CAMH_24_SE_all_CURRENT.pdf
AMCHP Every Mother
Initiative
First Do No Harm
Evidence-based practices incorporated in the maternal hemorrhage and preeclampsia toolkits are becoming the standard of care.
“We have, in short, somehow become convinced that we need to tackle the whole problem, all at once. But the truth is that we don’t. We only need to find the
stickiness Tipping Points.”
Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference
Minimal Requirements For Standard Process For Preeclampsia
Notification of physician or primary care provider is systolic BP ≥ 160 or Diastolic BP ≥ 110 for two measurements within 15 minutes apart
After the second elevated reading, treatment should be initiated ASAP (ideally within 60 min)
Process must include timing for use of magnesium
Describe postpartum follow up within 7 to 10 days of birth
Describe postpartum education
n READINESSEveryunitü Adoptstandarddiagnosticcriteria,monitoringandtreatmentforsevere
preeclampsia/eclampsiatoincludeordersetsandalgorithmsü Unitteameducation,reinforcedbyregularunit-baseddrillsü Processfortimelytriagingofpregnantandpostpartumwomenwithhypertensionincluding
EDandoutpatientareas
ü Rapidaccessusedforseverehypertension/eclampsia:MedicationsshouldbestockedandreadilyavailableonL&Dandinotherareaswherepatientsmaybetreatedwithbriefguideforadministrationanddosage
ü Systemplanforescalation,obtainingappropriateconsultationandmaternaltransport,as
needed
n RECOGNITION&PREVENTIONEverypatientü AdoptionofastandardprocessforthemeasurementandassessmentofBPandurineprotein
forallpregnantandpostpartumwomenü Implementationofstandardresponsetomaternalearlywarningcriteria
ü Implementationoffacility-widestandardsforeducatingwomenonsignsandsymptomsof
preeclampsiaandhypertension–prenatalandpostpartum
n RESPONSEAllseverehypertension/preeclampsiaü Facility-widestandardprocesseswithchecklistsformanagementandtreatmentof:
o Severehypertensiono Eclampsia,seizureprophylaxis,andmagnesiumoverdosageo Postpartum,emergencydepartmentandoutpatientpresentationofsevere
hypertension/preeclampsia
ü Supportplanforpatients,familiesandstaffforICUadmissionsandseriouscomplicationsofseverehypertension
n REPORTING/SYSTEMSLEARNINGEveryunitü Implementationofahuddleforhighriskcasesandpost-eventteamdebriefü Reviewallseverehypertension/eclampsia/ICUcasesforsystemsissues
ü Monitoroutcomesandprocessmetricsü Documentationofeducationofpregnantandpostpartumwomenaboutsymptomsof
preeclampsia
PATIENT SAFETY BUNDLE
PR
EE
CL
AM
PS
IA
This bundle was developed by the Council On Patient Safety in Women’s Health Care, National Partnership for Maternal Safety 2014
California Partnership for Maternal Safety
ACOG - Managing Clinical Emergencies
Availability of appropriate emergency supplies in a resuscitation cart (crash cart) or kit
Development of a rapid response team
Development of protocols that include clinical triggers
Use of standardized communication tools for huddles and briefs (eg, SBAR)
Implementation of emergency drills and simulations
Source: ACOG, Committee Opinion, Number 590, March 2014
ACOG - Limits Of Trigger Thresholds For Meows Parameters
MEOWS Parameters Red Trigger Yellow Trigger
Temperature: °C < 35 or > 38 35-36
Systolic BP; mmHg < 90 or > 160150-160 or 90-
100
Diastolic BP; mmHg > 100 90-100
Heart rate; beats.min1 < 40 or > 120100-120 or 40-
50
Respiratory rate; breaths.min1 < 10 or > 30 21-30
Oxygen saturation; % < 95 —
Pain score — 2 - 3
Neurological responseUnresponsive
or only to painVoice
Source: ACOG, Committee Opinion, Number 590, March 2014
Leading The First Do No Harm Campaign
Alison R. Williams, R.N., BSN, MBA-HCM Vice President of Clinical Quality Improvement
Missouri Hospital Association
Readiness…Recognition…Response
MHA Quality Division
Goals and Objectives
demonstrate consistent, measureable outcomes
identify and share Missouri best practices
increase organizational effectiveness and efficiencies
Organized February 2014
Clinical quality, emergency preparedness, performance measurement and population health
20
Strategic Member Support
Technical Support
publications
strategy papers
toolkits
best practice resources
immersion/pilot projects
webinars
seminars/conferences
data collection/analysis
Strategic Member Support
Adaptive Support
immersion/pilot projects
networking platforms & opportunities
regional workshops
mentor/mentee organizations
coalitions
external stakeholder relationships
Foundations for Quality in 2015…& Beyond
Safety Across the Board-”Total Harm” as a metric
Transparency
High Reliability Organization principles
Building resiliency
Patient and family engagement
Care coordination
Financial incentives/payment models
Hospital Engagement Network 2.0
24
2015 Missouri Outcome Measures
Value-Based Purchasing – FFY 2017
Clinical Care Process – 5%
Patient and Caregiver Centered
Experience - 25%
Clinical Care Outcomes –
25%
Efficiency and Cost Reduction – 25%
Medicare Spending Per Beneficiary
Safety – 20%
*New for FFY 2017 (October 1, 2016 – September 30, 2017)
25
AMI-7a – Fibrinolytic
therapy received within 30 minutes of hospital arrival
IMM-2 – Influenza immunization
PC-01 – Elective delivery prior to
39 completed weeks gestation
Communication With Nurses
Communication With Doctors
Responsiveness
Pain Management
Communication About Medicines
Clean and Quiet Discharge Info
Overall Rating
Consistency Score
AMI 30 Day Mortality
HF 30 Day Mortality
Pneumonia 30 day
mortality
Patient Safety Indicator - 90
Central Line- Associated
Blood Stream Infections (CLABSI) Catheter-
Associated Urinary Tract
Infection (CAUTI) Surgical Site Infection
– Colon and
Abdominal Hysterecto
my Clostridium difficile
Infection (C diff)
Methicillin-Resistant Staphlococcus aureus Bacteremia (MRSA)
Maternal Mortality
The World Health Organization estimates the US maternal mortality ratio (MMR) increased 136%, from 12 deaths per 100,000 live births in 1990 to 28 deaths per 100,000 live births in 2013.18
Other estimates of US MMR are more conservative, but also show an increase in contrast to decreasing MMRs in the majority of developed and developing nations.19
Maternal mortality is rare, but the consequences are devastating and believed to be highly preventable
HEN 2.0
OB harm reduction is a major component
Mix of abstracted and AHRQ data conferral
If Quality Works client, can also pull PC-01
Data submission will be through one of two options
access HIDI’s quality collections portal
submit excel spreadsheet to quality collections portal
Monthly data submission is expected
Pay-for-performance model is proposed by MHA
Consideration of all-cause OB harm
Outcome and Process Measures*
Early Elective Delivery (PC-01, OB-40)
EED hard stop policy implementation
OB hemorrhage
total OB blood transfusions (OB-117)
hemorrhage risk assessment on admit rate (OB-116)
OB trauma:
with instrument (PSI-18)
without instrument (PSI-19)
*measures are tentative pending HEN 2.0 contract award
Outcome and Process Measures*
OB preeclampsia
ICU utilization during birth hospitalization (OB-120)
implementation of treatment protocols/checklists for acute onset severe HTN and safe/effective magnesium sulfate use (OB-119)
*measures are tentative pending HEN 2.0 contract award
Immersion Project
Rapid-process improvement model
Quarterly guided participant calls
Quarterly guided deliverables
Ability to network across group participants
End-of-project report out
BHAG
Polling Question
Which topic would your organization like to work on as the immersion project for OB harm reduction?
A. EED
B. OB hemorrhage
C. OB Trauma
D. OB preeclampsia
Induction/Augmentation Bundles Overview and Buzz Session
Alison Williams V.P. of Clinical Quality Improvement Cathy Abrams, Director, Maternal/Child Health Services St. Anthony’s Medical Center
Louise Wilson, Clinical Educator OB/GYN St. Luke’s Hospital
Key Components
Understand the goal
Utilize a checklist
Appropriate patient selection
Bishop score
medical necessity
Standardized language and criteria
Management of tachysystole
Staffing requirements
High Reliability
Organization Design
Principles
Successful Induction Definition
Vaginal delivery within 24 to 48 hours of induction of labor
Other considerations:
Suspected fetal macrosomia (EFW > 4000 grams) in and of itself is not an indication for induction
Inductions should not be based on patient or provider preference – at any gestation
Induction is indicated when the risk of continuing the pregnancy – for the mother or fetus – exceeds the risk of inducing labor and delivery
Consider evidence-based alternatives to induction
Factors Affecting Induction Success
Bishop score
Parity
BMI >30
Maternal Age >35
EFW >4000 grams
Diabetes
Anecdotally:
CPD
malpresentation
Post-Dates Induction
Women should be offered induction of labor between 41+0 and 42+0 weeks as this intervention may reduce perinatal mortality and meconium aspiration syndrome without increasing the Cesarean section rate
Women who choose to delay induction > 41+0 weeks should undergo twice-weekly assessment for fetal well-being
Utilize a Standardized Checklist
The use of a checklist is highly recommended when administering oxytocin. Checklists provide prerequisites at the point of patient care to safely initiate oxytocin and help to identify situations that require its discontinuation.
Review of medical malpractice claims reveals that oxytocin use is involved in more than 50% of the situations leading to birth trauma.
Example Checklists
Induction/Augmentation Bundles
Reliable design reduces unintended variation and perinatal harm
Bundles themselves do not improve outcomes the ability of the team to reliably implement
every bundle element for all patients, unless medically contraindicated, advances care to achieve the improved outcomes
The most important idea underlying bundles is the all-or-none concept
Measuring compliance with each bundle element, as well as all-or-none compliance, is the first step in building a reliable system
What changes can we make for improved patient safety?
Implement ACOG criteria for accurate determination of GA as the organizational standard
Require verification criteria are met prior to every booking of an elective delivery or scheduled cesarean
Use a checklist of GA determination criteria
Use standardized guidelines supported by the medical staff, with a clear escalation policy when recognition reveals gestation dating is not accurate.
Engage prenatal office staff in the process
Review all cases of deliveries occurring prior to 39 weeks of gestation
Engage patients in the process early in the pregnancy to establish confirmation of the estimated due date
Educate staff and new OB providers regarding indications and criteria during their initial training, as well as during ongoing educational programs
Collect data transparently on all deliveries occurring in the GA group of 37.0 through 38.6 weeks and provide this data to the medical staff
Consider collecting data on all inductions/augmentations for appropriate selection
NICHD Criteria Use
• The goal of using a standard terminology to describe fetal heart rate monitoring and then developing an agreed upon action plan to ensure compliance with this bundle element
NICHD Criteria Use
• Use multidisciplinary education and a structured algorithm in order to train staff to identify or recognize failures in oxytocin administration
• Adopt a standardized, mandatory fetal monitoring educational program for both medical and nursing staff, and develop credentialing standards to be supported by the organization
• Provide ongoing education in the form of fetal monitoring case reviews that are multidisciplinary in focus
• Incorporate NICHD terminology in all documentation and communication of fetal heart rate status
• Adopt fetal heart rate management algorithms based on the three-tiered NICHD Fetal Heart Rate Status Categories, with clear action plans to guide the multidisciplinary team to respond appropriately for each category.
How Do You Communicate?
-is it standardized?
-does everyone have
the same definitions?
-does everyone understand the
intervention algorithm?
-what is your
escalation plan?
Bishop Scoring Model variation
objective vs. subjective measurement
– transvaginal ultrasound for cervical length vs. cervical exam, fetal fibronectin
traditional vs. modified vs. simplified
Should be documented prior to scheduling and starting induction
Score variation: 6 or 8 or greater has been established as indicative of induction success
initially based on multiparous, uncomplicated pregnancies at term (40 weeks), then later to include nulliparous
scores of 4-6 showed significant increase in C/S rate
Laughon, et al. (2011, April). Using a simplified Bishop score to predict vaginal delivery. Obstet Gynecol; 117(4): 805-811.
PSI-18
134
135
136
137
138
139
140
141
FY 2014 FY 2015
Ra
te
Fiscal Year To Date
Obstetrical Trauma Rate-Vaginal Delivery with Instrument
Obstetric Trauma Rate-Vaginal
Delivery with Instrument
Expected Rate
2010 National Benchmark
PSI-19
19
19.5
20
20.5
21
21.5
22
22.5
23
FY 2014 FY 2015
Ra
te
Fiscal Year to Date
Obstetric Trauma Rate-Vaginal Delivery without Instrument Expected Rate 2010 National Benchmark
ACOG Definition: Tachysystole
American Congress of Obstetricians and Gynecologist describes uterine activity:
Normal: Five contractions or less in ten minutes averaged over a 30-minute window
Tachysystole: More than five contractions in a 10-minute window and averaged over 30 minutes
– with FHR changes (hyperstimulation)
– without FHR changes (hypertonus/hypercontractility)
Miller LA. Oxytocin, excessive uterine activity, and patient safety: Time for a collaborative approach. PerinatNeonat Nurs. 2009; 23(1):59-68.
Tachysystole Management
Must be identified using a standard definition and documented
Characteristics of uterine contractions:
tachysystole should always be qualified as to the presence or absence of associated FHR decelerations
tachysystole applies to both spontaneous and stimulated labor
Tachysystole Management • Multidisciplinary adoption of
the NICHD/ACOG definition for tachysystole
• Standardize the recognition and management of tachysystole by developing algorithms and a standard order set
• Staff/provider education • Provide informed consent to
the patient regarding the risks and benefits of the use of the drug oxytocin for induction of labor
• Develop an escalation policy to standardize the provider response
• Standardize protocols for administering oxytocin to a minimum of one low dose protocol and one high dose protocol that are linked to the documentation system
• Provide case reviews and real-time feedback to nursing and providers on compliance rates: bundle compliance/tachysystole management
• Collect data on the use of terbutaline and emergency cesareans performed as a result of the overuse of oxytocin.
Staffing Requirements
1:2 during induction/augmentation with oxytocin
1:1 with high risk and active labor management
RN must be able to clinically evaluate the effects of oxytocin at least every 15 minutes
The oxytocin infusion should be discontinued if this level of RN staffing cannot be provided for patient safety.
A provider who has privileges to perform a c-section should be “readily available”
AAP and ACOG Guidelines for Perinatal Care, 2007.
BUZZ Session
Identifying the Pre-eclamptic Patient
Bernadette Hill, BSN, RNC-OB Manager – Mother/Baby Unit Mercy Hospital-Jefferson
About Us
Mercy Hospital-Jefferson is located in Crystal City, MO
We serve southern Jefferson county, Ste. Genevieve, St. Francois, and Washington counties.
Average deliveries per month:40
Primarily a low risk facility, with ready access to MFM at Mercy STL for high risk pregnancies.
Best Practice(s) We Implemented
Education of Frontline Coworkers to recognize early pre-eclampsia
Includes recognizing that healthcare workers tend to minimize early signs & symptoms
Ensuring that each patient has the proper size blood pressure cuff
Clearly defining pre-eclampsia as occurring after 20 weeks gest. BP ≥ 140mm/Hg or ≥ 90 mm/Hg diastolic. Proteinuria +
What Went Well
Using Evidence- Based guidelines and inserting Best Practice Advisories into the E.H.R.
Case Study Reviews for all severe
pre-eclamptic patients!
What Have We Learned So Far?
We still have some work to do!
Mock events (eclampsia) help keep frontline skills sharp
These events allow for a review of the situation, staff can identify what worked and what can be improved upon
Integration of BPA’s into the electronic health record are not the cure-all – obstetricians and nursing staff must review these prompts
What Were Our Barriers?
Resistance to Change!!
Ensuring competency in all Labor and Birth Staff
How Did We Overcome These Barriers?
Communication is Key!
Use of Shared Governance Council to allow for
input and dissemination of information.
Providing individual feedback to coworkers.
Focus on patient safety!
What Can We Teach From Our Journey?
Do your research!
Expect pushback!
Be persistent!
Celebrate your successes!
Remember not to take criticism personally – learn
from mistakes. (These make for great case
studies!)
What We Plan To Do
Continue to review all severe pre-eclampsia events, looking for earlier intervention possibilities.
Ongoing education for frontline coworkers during bed huddles and floor meetings.
Communicate with physicians and nursing staff regularly to solicit feedback and answer questions.
Feel Free to Contact: Bernadette Hill, BSN, RNC-OB Mercy Hospital-Jefferson Mother/Baby Unit 1400 US HWY 61 S. Crystal City, MO 63019 636-933-1385
Reference: California Maternal Quality Care Collaborative Preeclampsia Toolkit & Preeclampsia Care Guidelines 12/20/2013
Amanda Gruen Team Leader Family Birth Place
SSM DePaul Health Center
Postpartum Hypertension and
Preeclampsia
Tram Wallen APRN-CNP
Barnes Jewish Hospital
St. Louis, Missouri
Incidence of Postpartum
Hypertension and Preeclampsia
• The exact incidence of postpartum hypertension and preeclampsia is difficult to ascertain because most women in the postpartum period will not have their blood pressure checked until the six week postpartum visit.
• Postpartum hypertension and preeclampsia are either secondary to persistent hypertension or exacerbation of hypertension in women with previous gestational hypertension, preeclampsia, chronic hypertension, or because of a new onset condition.
Incidence of Postpartum
Hypertension and Preeclampsia
In women with preeclampsia or
superimposed preeclampsia, the blood
pressure usually decreases within 48 hours
following delivery, but then increases again
3-6 days postpartum.
BJH Objectives in the Management
of Postpartum Hypertension
• Coordinate care for our patients with
hypertensive disorders of pregnancy.
• Recognize and bypass barriers to
obtaining outpatient care in the postpartum
period.
• Early recognition of worsening clinical
status and prevention of complications
Prior to Discharge
• Initiate anti-hypertensives if BPs>150/100 on two occasions 4-6 hours apart
• Nifedipine XL preferred
• Discontinue NSAIDs for those with hypertension that persists for more than one day postpartum
• Patient education: recognizing and reporting signs and symptoms of preeclampsia (severe headaches, visual changes, altered mental status, RUQ/epigastric pain, nausea/vomiting, shortness of breath).
• Arrange for patients to have their blood pressure evaluated 5-10 days postpartum
• Encourage patients to establish/re-establish care with their PCP for long term BP monitoring
Post Discharge Follow-up
• Home visit by Home Health or Nurses for
Newborns (parameters and instructions
provided)
• Home BP monitoring for those with access to a
blood pressure cuff (parameters and instructions
provided)
• Outpatient follow-up (5-10 days postpartum)
Barriers
• Regulatory changes with Insurance companies
and Home Health agencies/Nurses for
Newborns
• Difficulty tracking patients post discharge
• Patient issues with access to healthcare (ie.
transportation)
Overcoming Barriers
• Schedule follow-up (5-10 days postpartum) for all postpartum patients with hypertensive disorders prior to discharge
• Allow patients to “walk in” for their blood pressure check (Monday-Friday between the hours of 9AM-3PM)
• Fax patient discharge order to clinic/office (clinic/office to follow-up with patient if “no-show”)
• This is a work in progress…
Thank You!
Contact Information
Tram Wallen APRN-CNP
One Barnes-Jewish Hospital Plaza St. Louis, MO 63110
314/362-1388
74
Postpartum Hemorrhage
Guy Venezia, MD, FACOG
Medical Director, Obstetrics & Gynecology St. Clare Health Center Medical Director Ob Governance, SSM Health Care
Medical Director Simulation Program, SSM St Louis Network
75
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Health Care Simulation
“…medicine is the last high-risk industry that expects
people to perform perfectly in complex, rare emergencies but does not support them with high-quality training and practice throughout their careers.”
Dr. Paul Preston, M.D.
February 2007
77
Flight 1549 – Chesley B. “Sully” Sullenberger
78
79
80
Postpartum Hemorrhage - Relevance
#1 cause maternal mortality worldwide
Developed countries 1/100, 000 births compared to 1/1000 births in developing countries
Obstetric hemorrhage is a major cause of maternal morbidity – 2.9% of birth 2006 (Callaghan et al., 2010)
Obstetric hemorrhage is the leading cause of maternal mortality in the United States (Berg et al., 2010)
81
Postpartum Hemorrhage
U.S. Maternal Mortality Trends
The U.S. Maternal Mortality Rate increasing – 1999-2010
1999: 9.9 maternal deaths/100,000 live births
2002: 8.9 maternal deaths/100,000 live births
2010 16.8 maternal deaths/100,000 live births
HP 2020 Objective:
11.4 maternal deaths per 100,00 live births
82 7
Postpartum Hemorrhage Major Cause of Morbidity/Mortality
The rate of maternal deaths has nearly tripled from 6 per 100,000 in 1996 to 17 per 100,000 annual births in 2006.(1)
Alarmingly, the rate for African American women has risen from 28.7 to 54.9 per 100,000 live births between 1999 and 2006.(1)
Nationwide, blood transfusions increased 92% during delivery hospitalizations between 1997 and 2005.(3)
1. Department of Public Health, Maternal, Child, and Adolescent Health Division Public Released Data
available at: www.cmqcc.org
2. Lu MC, Fridman M, Korst LM, et al. Variations in the incidence of postpartum hemorrhage across
hospitals in California. Maternal Child Health Journal. September 2005;9(3):297-306.
3. Kuklina E, Meikle, S., Jamieson, D., Whiteman, M., Barfield, W., Hillis, S., Posner, S. Severe
Obstetric Morbidity in the US, 1998-2005. Obstetrics and Gynecology. 2009;113:293-299.
83
Postpartum Hemorrhage Summary: Key Survey Findings
40% of hospitals DO NOT have a hemorrhage protocol
Inconsistent definitions
70% of hospitals DO NOT perform drills
Most have access to all 4 uterotonics
Many hospital report they do not have access to alternative treatment methods, e.g., Balloons
84
85
Postpartum Hemorrhage
A G2P1 Twin IUP at 38 weeks seen in office for delivery plan:
Vaginal Delivery:
C-Section:
86
Postpartum Hemorrhage – Risk Factors
Retained Placenta (OR 3.5)
Failure to Progress 2nd Stage (OR 3.4)
Placenta Accreta (OR 3.3)
Lacerations (OR 2.4)
Instrumental Delivery (OR 2.3)
Large For GA Newborn (OR 1.9)
Hypertensive Disorders (OR 1.7)
Induction of Labor (OR 1.4)
Augmentation of Labor With Oxytocin (OR 1.4)
DM – 30-35% compared to 5-10%
Coagulopathies
Asian or Hispanic ethnicity
Obesity
Post dates > 42 wks
Previous PPH
Placenta Previa
87
Postpartum Hemorrhage
Patient taken to O.R. for C-Section
Baby A = 10 lbs 4 oz
Baby B = 9 lbs 8oz
Primary C-Section -- normal placental implantation site
Normal Placenta Pathology
EBL = 700cc
Patient taken to recovery. Placed in normal Postpartum unit bed.
88
Postpartum Hemorrhage
Two hours post-op, called by nurse because patient was bleeding heavy with clots….
BP reported 80/40, Pulse reported 120
Immediate Actions:
On Way To Room Thoughts:
89
Postpartum Hemorrhage Initial Management
CAB (ABC ??)
Call for help
Mobilize team (staff, anesthesia, blood bank, etc.)
IV access
Fluid resuscitation
Examine patient including fundal massage, dx trauma/ inversion/ other etiologies, and fundal massage
Foley catheter
Blood work (CBC, Coag profile, Cross Match)
90
Postpartum Hemorrhage
Definition
SVD > 500cc blood loss
C/S > 1000cc blood loss
Hematocrit Change: change > 10%
Quantification of Blood Loss
Visual estimation consistently underestimates large volumes (Brant, 1967; Duthie et al., 1990; Stafford et al., 2008) such as >1000 ml (Stafford et al., 2008) and overestimation increased with smaller volumes of blood loss (Dildy et al., 2004)
Visual estimation can be underestimated by up to 33 – 50% (Patel et al., 2006)
Weigh all blood-soaked materials and clots to determine cumulative volume.
1 gram weight = 1 milliliter blood loss volume
WET Item Gram Weight - DRY Item Gram Weight = Milliliters of Blood
91
Etiology Process Clinical Risk Factors
Tone Overdistended Uterus Polyhydramnios, Multiple Gestation Macrosomia
Uterine Muscle Fatigue Rapid Labor, Prolonged Labor High Parity
Intra Amniotic Infection Fever, Prolonged ROM
Functional/Anatomic Distortion of the Uterus
Fibroid Uterus Placenta Previa Uterine Anomalies
Tissue Retained Products Abnormal Placenta
Incomplete Placenta at Delivery Previous Uterine Scar High Parity
Retained Blood Clots Atonic Uterus
Trauma Lacerations Precipitous or Operative Delivery
Extensions at C/S Malposition, Deep Engagement
Uterine Rupture Previous Uterine Surgery
Uterine Inversion High Parity, Fundal Placenta
Thrombin Pre-existing Coagulopaties, Liver Disease
Acquired in Pregnancy ITP, DIC
Therapeutic Anti-coag History of clots
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Drug Therapy For PPH
Drug Dose Side Effects Contraindications
Oxytocin 10 IU IM/IMM
5 IU iv bolus
10-40 IU/L
-Usually none
-ctx
-N&V
-water intoxication
-hypersensitivity
Ergot 0.25mg IM
0.125 mg IV
Q5mins X 5 doses
-peripheral vasospasm
-HTN
-N&V
-HTN
-peripheral disease
-Raynauld’s
-hypersensitivity
Hemabate
(PGF2α)
0.25 mg IM/IMM
Q15mins X 8 doses
-flushing
-diarrhea/N&V
-O2 desats
-bronchospasm
-restlessness
-hypersensitivity
-asthma
-active cardiac, pulmonary, renal,
or hepatic disease
Misoprostol
(PGE1)
400-1000mcg PR/PV/PO X 1
dose
-pyrexia/flushing
-N&V/diarrhea
-abd pain
-HA
-hypersensitivity
-pregnancy
Vasopressin 20U/100ml saline
Inject 1ml at bleeding site
-acute HTN
-bronchospasm
-N&V/cramps
-HA, vertigo
-angina
-death if iv
-coronary artery disease
-hypersensitivity
93
Postpartum Hemorrhage
Upon Arrival:
BP 70/30, Pulse 120, Pulse Ox 90%, Pale, Responsive
Actions:
Uterine atony noted, Vaginal exam expressed blood / blood clots
Fundal Massage
Patient received IV Oxytocin, Methergine, IV Hespan
Blood Products ordered – 4 units PRBC / 4 units FFP
Set Up OR
Uterine Atony, Bleeding
BP 90/40, Pulse 120, Color improved, Responsive
94
Postpartum Hemorrhage Surgical Management
Curettage (Ultrasound)
Embolization
Tamponade (Balloon, packing etc…)
Compression Sutures
Vessel ligation
Hysterectomy
95
SOS BAKRI
TAMPONADE
BALLOON
CATHETER
The Simple Solution for Postpartum Hemorrhage
Illustration by Lisa Clark
96 SOS Bakri Tamponade Balloon Catheter
Contraindications (cont.) The use of this product is
contraindicated in the presence of:
– Disseminated intravascular coagulation.
– A surgical site which would prohibit the device from effectively controlling bleeding.
27
Lessons from Combat in Iraq
Lowest losses ever from hemorrhage
Key: increased FFP:RBC ratio
98 28
Postpartum Hemorrhage Blood Products
After 2u PRBCs, start FFP
Massive transfusion protocol: 1:1 ratio FFP/RBC
– 6 RBC + 4 FFP + 1Plt pack (Stanford+)
– 4 RBC + 4 FFP, Plts and Cryo on request
Two Stages: Resuscitation and Treatment
Resuscitation, transfuse per clinical signs
DIC treatment, transfuse per lab parameters
Supportive measures are critical
Warm patient (Bair Hugger®, fluid warmer)
Correct metabolic acidosis
99
100 16
Active Management -- 3rd Stage
Oxytocin IV or IM with delivery of infant or placenta
Controlled cord traction
Cord clamping not delayed beyond 2 min
Vigorous fundal massage (at least 15 sec) after placenta
Denial
Delay
101 17
Meta Analysis of Active vs. Expectant 3rd Stage
Management at vaginal birth:
Outcome of postpartum EBL ≥ 500 ml
62% fewer PPH in Active Management group versus
Expectant Management
Prendiville WJ, Elbourne D, McDonald S. Active versus expectant management in the
third stage of labour. Cochrane Database Syst Rev 2000; 3: CD000007
102 30
Postpartum Hemorrhage What’s New--Summary
Quantification of blood loss for all
Active management of the 3rd stage for all
Vital sign triggers
“Move along” on uterotonic medications
Bakri intrauterine balloon
A new approach to blood products
A role for rFactor VIIa?
The value of a formal protocol
Denial
Delay
103
Postpartum Hemorrhage
Definition
SVD > 500cc blood loss
C/S > 1000cc blood loss
Hematocrit Change: change > 10%
Quantification of Blood Loss
Visual estimation consistently underestimates large volumes (Brant, 1967; Duthie et al., 1990; Stafford et al., 2008) such as >1000 ml (Stafford et al., 2008) and overestimation increased with smaller volumes of blood loss (Dildy et al., 2004)
Visual estimation can be underestimated by up to 33 – 50% (Patel et al., 2006)
Weigh all blood-soaked materials and clots to determine cumulative volume.
1 gram weight = 1 milliliter blood loss volume
WET Item Gram Weight - DRY Item Gram Weight = Milliliters of Blood
104 31
Postpartum Hemorrhage Systems Approach
Department: OB Hemorrhage Protocol with stages
Hospital: Massive Transfusion Protocol
Summary Flow algorithm: graphic or tabular
Nursing checklist by stages
Documentation forms: OB Hemorrhage Report
Worksheets to assist with assessment of blood loss
Hemorrhage cart/kit
Instruction cards for new procedures in cart or OR
Drills
105
AWHONN PPH Project Goals
Goal 1: Promote equal access of evidence-based care practices Goal 2: Support effective implementation strategies and tactics to improve clinician practice Recognition - Readiness - Response
Goal 3: Identify facilitators and barriers to making improvements and disseminate lessons learned
www.pphproject.org
106
108
Recombinant Activated Factor VIIa
Tx of bleeding disorders
Dose up to 120mcg/kg q2h until hemostasis
Promising but needs more studies
$10,000/mg
Risk thromboembolism
TEAMSTEPPS 05.2 Mod 1 05.2 Page
Introduction
Mod 1 06.2 Page
Why Teamwork?
To prevent serious and sentinel events
To make work more enjoyable and effective
To improve communication and coordination of care
Care is delivered by many individuals, safety is in teamwork
Current safety initiatives are not enough
110
Benefits of OB Simulation
Ascension Health – Reduced birth trauma
Obstetrics & Gynecology 2006 – Simulation Training and Resident Performance of Singleton Vaginal Breech Delivery
Obstetrics & Gynecology 2004 – Improving Resident Competency in the Management of Shoulder Dystocia With Simulation Training
Beth Israel in Boston – Decreased the number of adverse events in obstetrics by 50% since they instituted a simulation-based risk reduction program
Harvard Medical Group – Reduced Malpractice Premiums
Teamwork Session - Process Improvement Methodology
Be Safe, Be Reliable, Use Your Tools, Rely on Your People
High Reliability Organizations
HRO is not a process improvement program…it is an organizational culture designed to reduce the
frequency and severity of catastrophic events
HRO Principles
Anticipation-3 Elements—”Stay Out of Trouble”
preoccupation with failure
– all near-misses and errors are proof of system errors
– causality is pursued, no matter how small (avoidance of the Swiss cheese effect)
avoid simplifying interpretations
– details matter in error prevention
– encourage diversity in experience, perspective, and opinion
HRO Principles
situational awareness
– continual mindfulness by all staff of risks and failure opportunities
– continual review with staff of the risks involved with their professional functions
– paying attention to what’s happening on the front lines
HRO Principles (cont)
Containment: 2 elements—”Get Out of Trouble”
deference to expertise
– senior managers and leaders of organizations generally have no idea (or no current idea) of how to perform the detailed elements of subordinates’ jobs
– because of this, performance and expertise are critical in shaping performance and preventing harm
– push decision-making down and around to the person with the most directly related knowledge and expertise
– design for minimal process variation
HRO Principles (cont)
resilience
– develop capabilities to detect, contain, and bounce-back from events that do occur
– in the real world…failures still happen
– maintain functions during high demand
– all errors in health care are catastrophic
Provider/Staff Accountability (Just Culture algorithm)
Standardized communication pathways
Drills
Gemba Leadership
Standardized management work
Examples
Care bundles
Checklists
Intervention Protocols and Algorithms
Modified Early Obstetric Warning System (MEOWS)
Obstetric Vital Sign Alert (OBVSA)
Waste reduction efforts
Categorize Harm by Causality
Errors of commission
Errors of omission
Errors of communication
Errors of context
Diagnostic errors
Errors in failing to care across the continuum
James, JT. “A New, Evidence-based Estimate of Patient Harms Associated with Hospital Care.” J Patient Saf. 9:3, Sep, 2013.
Management by Improving Process
Pick a process/focus area
Compare baseline rates to current rates
Flowchart process as designed vs. reality
CONSIDER
Are there steps where….
people must rely on memory to complete any portion of the step (no reference, tool, etc.)?
a distraction or interruption during the step would likely lead to failure of the step?
are there >10 things a person must do at this step?
a new or untrained person is much more likely to encounter error or failure with the step?
Make Work and Systems Automatic
Address human factors:
avoid reliance on memory
make processes visible
review and simplify processes – remove waste
decrease reliance on vigilance
Assign new processes to a role or function,
not a person
Systems are Supported By People
Engage staff at all levels
Leadership support is crucial
Middle management support is the most crucial
Map out how the process improves efficiency, safety, benefits to patients and/or staff
DRIFT
Situational Awareness
Safety Across the Board
TRIPLE AIM
Gemba-based leadership: Not just laissez-faire – step out of the way, “it’s
up to you”
Not just MBWA – “slapping backs and offering praise”
Not just MBO – “okay, you’re empowered, get the numbers – I don’t care how you do it.”
Gemba-based leadership: Rather, leaders who say:
My job is to develop you, so I need to hear your thinking, and develop you through coaching you on the job to design a reliable,
safe work environment. (staff are valued) I will give you expectations that are clear and challenging.
(outcomes)
I will give you a deadline. (accountability) I will expect you to report out on everything, all the time.
(accountability) I will ask you what you need; I’ll see what you need and provide
on-going support and coaching as required. (staff are valued, mgmt. accountability)
And I will be back to check on how things are going. (mgmt. accountability)
PDSA +
Gemba
Be Strategically Transparent
Visuals
post-its/easel pads to track progress
stand-ups/huddles-
– STAFF LED
medical staff meetings/board meetings
non-traditional methods
Storytelling
3 Patients w/ C. Diff
1 Patients w/ MRSA
1 Patients w/ CAUTI
5 Patients w/ sepsis
Take-Away
As we learn from others today and start to strategize next steps for improvement focus
areas, consider how you/your organization/your staff can integrate HRO concepts and utilize process improvement
tools in the day-to-day operations of providing safe and reliable patient care to.
We must create urgency and devise ways to achieve rapid-process improvements and
identify the ROI.
The Shift
133
SAFETY = #1 CORE VALUE
Quality Compliance
Employee Engagement
& Satisfaction
Patient Satisfaction
& Loyalty
Financial Margin
TRIPLE AIM
Because if people are safe…the rest should
follow
Designing a Process Improvement Project
Tabletop: FMEA & PDSA
We say PDSA is our
improvement model…but do we really
do it? Do staff do
it? How do they
know??
Step One
Compile a list of reasons a project to decrease OB harm or implement a bundle might fail
examples
– no collaboration with providers
– lack of buy-in
– too many steps
– lack of staff experience
Step Two
Prioritize and rank your list
Report your top three reasons
Step Three
Prioritize your list again and choose your top reason why your project could fail
This will become your change project we will cycle through the PDSA
Tip: be sure you can scope it down to a manageable project
Step Four — Start with the Model for Improvement
Aim — set the scope and boundaries
timeframe
location — pre op, peri op, post op or across the continuum
Measure
outcome and process measures
Change
what is your change project that you will PDSA?
Step Five — Plan
Who are your stakeholders?
Build your team
who is on your lead team, lead physician, day-to-day leader, C-suite champion(s), non-clinical
State the objective of the project
Ask: Who? What? When? Where?
Data
how to gather, who will gather, where to report, how often will it be gathered
Step Six — Do
Carry out the test
problems — solicit, document and solve
– don’t forget to include the patient observations
display — how will you display the results to your staff?
clear — think about how you will clear any issues and ask for feedback; huddles? when? where?
acknowledge — think about how you will recognize the direction of the project
Step Seven — Study
Imagine your data isn’t trending to support your hypothesis. How will you act? What will you change and why?
What if your change project was implementing a policy and the steps aren’t getting carried out as planned? (quality and quantity)
Step Eight — Act
How will you plan to decrease variation across units/physicians/patient populations?
How will you expand your scope?
Are you ready for implementation?
Did your change show
an improvement?
Yes; the test was conducted as planned, data collection went smoothly, and the
data show improvement
No; the test was conducted as planned,
the data collection went smoothly but the
data do NOT show improvement
Unsure
The test did not go as planned
There was a problem with data collection
Wrap Up
Volunteers willing to share their project?
Maternal Levels of Care Sarah Kilpatrick, MD, PhD, Cedars-Sinai
Closing Remarks and Wrap-Up
Member Resources and Support
http://web.mhanet.com/strategic-quality/
Join MHA on LinkedIn
LinkedIn: MHA Strategic Quality
Quality Transparency and Data Measurement Resources
149
Clinical Quality and Patient and Family Engagement Resources
150
Next Steps
HEN end-of-project report Issue Brief series: Readmissions and Care
Coordination Continued Issue Brief series: Patient and Family
Engagement HEN 2.0 project and resource planning
OB Harm Immersion Project Quality assessments evaluation eCQM and ICD-10 implications IPPS FY 2016 quality strategy implications
151
Upcoming Events, April & May
May 8, 1-2:30 p.m. CT Premier Webinar “Improving Outcomes In Hypertensive Disorders Of Pregnancy” http://offers.premierinc.com/ALWBN2015-05-08hypertensivedisordersofpregnancy.html?mkt_tok=3RkMMJWWfF9wsRokuqzJZKXonjHpfsX66uolWbHr08Yy0EZ5VunJEUWy2YoERNQ%2FcOedCQkZHblFnV8AS627XqINr6cI
May 20, 1 p.m. CT Premier Webinar “What OBGYNs Should Know About Opioid Use and Abuse” http://offers.premierinc.com/ALWBN2015-05-20opioiduseandabuse.html?mkt_tok=3RkMMJWWfF9wsRokuq3IZKXonjHpfsX66uolWbHr08Yy0EZ5VunJEUWy2YoHSdQ%2FcOedCQkZHblFnV8AS627XqINr6cI
May 12, 12-1 p.m. CT Perinatal Regionalization 101 Webinar https://attendee.gotowebinar.com/register/2106465633269801474
Upcoming Events, April & May
May 20-21 – Quality 101 Conference, Hilton Garden Inn, Columbia (Register)
May 27, noon – 1 p.m. MHA Clinical Quality Quarterly Webinar: Using a Community Health Needs Assessment to Drive the Triple Aim
Visit MHA’s website for additional events and links
Thank You for Your Support
March of Dimes Greater Missouri Chapter Trina Ragain, State Director of Program Services 314/513-9963 [email protected]
Every Mother Initiative Missouri DHSS Dr. Sharmini V. Rogers, MBBS, MPH, Chief [email protected] Tel: 573-751-6214
AWHONN of Missouri Judy Wilson-Griffin, RNC, MSN, PNCNS, Section Chair St. Louis, MO Jennifer Bliven, RNC-OB, MBA, MPA, CCE, CIME Section Secretary/Treasurer Lees Summit, MO 64081
MHA:SQI - http://web.mhanet.com/strategic-quality/
Leslie Porth, Ph.D., R.N.
Senior Vice President of Strategic Quality
Improvement
Triple Aim
Population Health
Oversight of division (Quality Improvement,
Quality Works, Emergency
Preparedness)
Alison Williams, R.N., BSN, MBA-
HCM
Vice President of Clinical Quality Improvement
Dana Downing, B.S., MBA-H,
CPHQ
Vice President of Quality Program
Development
National quality measures
Quality outcome transparency
Electronic clinical quality measures
MBQIP grant lead
MOAHQ
Jessica Rowden, R.N., BSN, MHA
Clinical Quality Improvement
Manager
Clinical quality SME
Data management and analytics
HEN/AHRQ grant projects
TeamSTEPPS
Host of WUW|LNL
MOAHQ
Cheryl Eads
Executive Assistant of Quality Improvement
Provides support to the SQI team
Coordinates webinars, conference calls and
meetings
Distributes correspondence and
communication
Assists in maintaining reports
[email protected] 573/893-3700x1305
[email protected] 573/893-3700x1326
[email protected] 573/893-3700x1314
[email protected] 573/893-3700x1391
[email protected] 573/893-3700x1382
Clinical quality SME
Oversight of Quality Improvement
Grant management
Collaborative management
Patient & Family Engagement
MOAHQ
MHA Government Relations
Sharon Burnett, R.N., BSN, MBA-HCA
Vice President of Regulatory
and Clinical Affairs
Hospital Licensure and Regulation
Medicare Certification and Regulation
Professional Licensure
Accreditation
Legislative Clinical Affairs Advocacy
OB and Women’s
Health Constituency Group
MONL
James R. Mikes, ScD, MPH
Vice President of Rural Advocacy
and Regulation
CAH Network
Rural Hospital Council
Post-Acute Care Hospitals Group
FLEX Grant
Federal and Sate licensure, regulation and certification for post-acute, RHCs,
CAHs
Peggy Taylor
Executive Assistant of
Clinical and Regulatory Affairs
Provides support to the regulatory and advocacy team
Coordinates webinars, conference calls and meetings
Distributes correspondence and communication
Assists in maintaining reports
[email protected] 573/893-3700x1304
[email protected] 573/893-3700x1393
[email protected] 573/893-3700x1370