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MALABON CITIZENS’ CHARTER 0

Message from the Mayor - Malabon Citymalabon.gov.ph/wp-content/uploads/2016/04/ARTA_02032016_FINAL.pdf · Message from the Mayor ... (MWSI House Service Connection, and Meralco or

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MAL

ABON

CIT

IZEN

S’ C

HART

ER 0

MAL

ABON

CIT

IZEN

S’ C

HART

ER 1

Message from the Mayor The Citizens’ Charter of the City Government of Malabon was crafted to ensure that our

constituents are provided the utmost service through simple, convenient and transparent

transactions with the assistance of our courteous and accommodating offices and its staff.

This manual aims to give our constituents an easy reference and detailed procedures

on how to avail the various services offered by our local government. Specifically,

it presents the process of each transaction, the concerned division, section and

office responsible, the estimated processing time and the amount of fees charged,

if any, by each procedure. In addition, annexes were also included regarding

some important provisions of local ordinances, the Anti-Red Tape Feedback

Mechanism and important contact numbers of the departments and offices of

the City Government of Malabon.

It is our priority and commitment to provide high quality of service and we

have always been prepared to address the needs of our constituents. We are

positive that our Citizens’ Charter would enable us to help extend better services

to our people as we continue to improve our capabilities in the promotion of the

general welfare of Malabonians.

Thank you very much.

ANTOLIN A. ORETA III City Mayor

MAL

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The Vision “Maging Mapagkalingang Pamahalaan sa Maginhawa at

Masayang Malabonian”

The Mission "Magbigay ng angkop at sapat na paglilingkod mula sa

puso para sa lahat,

#promise!"

MAL

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CIT

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TABLE OF CONTENTS DEPT./ OFFICE/ LOCATION SERVICES PAGE

MESSAGE FROM THE MAYOR 1

MALABON VISION AND MISSION 2

OFFICE OF THE CITY MAYOR (OCM)/

OFFICE OF THE CITY ADMINISTRATOR (OCA)

7/F Malabon City Hall

AVAILMENT OF MEDICAL, BURIAL AND FINANCIAL ASSISTANCE 8

ACQUISITION OF MAYOR’S CLEARANCE (FOR EMPLOYMENT; FOR CARRYING OF FIREARMS) 9

ACQUISITION OF ENDORSEMENT LETTERS 10

CITY TREASURY DEPARTMENT (CTD)

3/F Malabon City Hall

COLLECTION:

PAYMENT OF REAL PROPERTY TAX (RPT) 12-13

PAYMENT OF REAL PROPERTY TAX (RPT) (For New, Undeclared, Cancelled and Reclassified real

properties) 14-15

PAYMENT OF BUSINESS TAX/ BUSINESS PERMIT 15

PAYMENT OF WEIGHT & MEASURES/BARANGAY MICRO BUSINESS ENTERPRISE (BMBE) REGISTRATION/

TRANSFER TAX/ CONTRACTOR’S TAX/MARKET FEES &SLAUGHTER FEES 16-17

PAYMENT OF PROFESSIONAL TAX 17

PAYMENT OF OCCUPATIONAL PERMIT 18

PAYMENT OF CIVIL REGISTRY FEES 18

PAYMENT OF BUILDING PERMIT/ LBO FEES 19

PAYMENT OF ENGINEERING FEES 19

PAYMENT OF RENTALS 20-21

PAYMENT OF SANITATION PERMIT AND BURIAL FEES 21

PAYMENT OF HOSPITAL FEES (PBM) 22

PAYMENT OF POLICE CLEARANCE (PNP HEADQUARTERS) 22

PAYMENT OF TUITION FEES AND OTHER MISCELLANEOUS FEES (CMPI/ CMU) 23

PAYMENT OF DOG REGISTRATION/ VETERINARY FEES (CITY DOG POUND) 23

PAYMENT OF CITY ORDINANCE VIOLATIONS 24-25

CITY TREASURY DEPARTMENT (CTD)

3/F Malabon City Hall

ACQUISITION OF CERTIFICATE OF PAYMENT/ TAX CLEARANCE CERTIFICATE/

COMMUNITY TAX CERTIFICATE:

REAL PROPERTY TAX CLEARANCE CERTIFICATE 26

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BUSINESS CERTIFICATE OF PAYMENT 27

CERTIFICATEOF NO REGISTERED BUSINESS 28

CERTIFICATION OF THE ORIGINAL COPY 29

COMMUNITY TAX CERTIFICATE (CEDULA) 30

PAYMENT:

SUBSIDY TO NATIONAL GOVERNMENT AGENCIES (ALLOWANCES), FINANCIAL ASSISTANCE AND VARIOUS

OBLIGATIONS 31

REGULAR, STATUTORY, CONTRACTUAL AND OTHER VARIOUS OBLIGATIONS 31

BUSINESS PERMIT AND LICENSING OFFICE

(BPLO)

3/F Malabon City Hall

ACQUISITION OF NEW BUSINESS PERMIT 32-33

RENEWAL OF BUSINESS PERMIT 34-35

ACQUISITION OF OCCUPATIONAL/ WORKING PERMIT 35-36

ACQUISITION OF CERTIFICATION 37

CITY PLANNING AND DEVELOPMENT

DEPARTMENT (CPDD)/LOCAL ZONING

ADMINISTRATION (LZA)

7/F Malabon City Hall

ACQUISITION OF LOCATIONAL CLEARANCE FOR NEW BUSINESS ACTIVITY 38-39

VERIFICATION OF PREVIOUSLY ISSUED LOCATIONAL CLEARANCE (FOR THE RENEWAL OF BUSINESS

ACTIVITY) 40

ACQUISITION OF LOCATIONAL CLEARANCE FOR CONSTRUCTION ACTIVITY (BUILDING) 40-41

Additional Requirements For Critical Projects 42-43

CITY HEALTH DEPARTMENT (CHD)

8/F Malabon City Hall

ACQUISITION OF SANITARY PERMIT FOR BUSINESS 45-46

ACQUISITION OF HEALTH CERTIFICATE 47

ACQUISITION OF MEAT HANDLER’S LICENSE 48

UPDATING OF LEASE OF PAYMENT FOR TUGATOG CEMETERY 49

ACQUISITION OF BURIAL, CREMATION, TRANSFER PERMIT/ EXHUMATION PERMIT 50

City Health Department - PAGAMUTANG

BAYAN NG MALABON

Dagat-Dagatan Avenue, Longos, Malabon City

ACQUISITION OF OUT-PATIENT DEPARTMENT/EMERGENCY ROOM (OPD/ER CARD) 51-52

ACQUISITION OF MEDICO-LEGAL CERTIFICATE 52

ACQUISITION OF MEDICAL CERTIFICATE 53

AVAILMENT OF LABORATORY PROCEDURES 53-54

AVAILMENT OF X-RAY PROCEDURES 55

City Health Department - MALABON CITY

POUND

Don Basilio Blvd., Int., Dampalit, Malabon City

REDEMPTION OF IMPOUNDED DOG 56-57

MANDATORY ANNUAL DOG REGISTRATION 58

CITY ASSESSMENT DEPARTMENT (CAD) ACQUISITION OF TAX DECLARATION OF REAL PROPERTIES BY TRANSFER OF OWNERSHIP 59-60

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4/F Malabon City Hall ACQUISITION OF CERTIFIED TRUE COPY OF TAX DECLARATION 61

DECLARATION OF REAL PROPERTY FOR TAXATION PURPOSES 62

ACQUISITION OF TAX DECLARATION FROM SEGREGATED OR CONSOLIDATED REAL PROPERTY 63-64

ACQUISITION OF CERTIFICATION OF NO IMPROVEMENT 65

ACQUISITION OF CERTIFICATION OF PROPERTY HOLDING OR NO PROPERTY HOLDING 66

ACQUISITION OF TAXMAPPING VERIFICATION 67

CITY ENGINEERING DEPARTMENT (CED)

10/F Malabon City Hall ACQUISITION OF EXCAVATION PERMIT 68-69

OFFICE OF THE LOCAL BUILDING OFFICIAL

4/F Malabon City Hall

APPLICATION OF BUILDING PERMIT 70-72

APPLICATION OF CERTIFICATE OF OCCUPANCY 73-74

APPLICATION OF DEMOLITION PERMIT 74-75

APPLICATION OF FENCING PERMIT 76-77

APPLICATION OF ANNUAL INSPECTION CERTIFICATES 77-78

CERTIFICATE OF FINAL ELECTRICAL INSPECTION 79

SIGN PERMIT 80-81

CERTIFICATE OF OPERATION 82

TEMPORARY SIDEWALK ENCLOSURE 83-84

SCAFFOLDING PERMIT 85

CITY CIVIL REGISTRY DEPARTMENT (CCRD) 3/F Malabon City Hall

BIRTH:

REGULAR / ON-TIME REGISTRATION FILING OF BIRTH (REGISTRATION WITHIN 30 DAYS FROM BIRTH) 86-87

LATE REGISTRATION OF BIRTH (REGISTRATION MORE THAN 30 DAYS AFTER BIRTH) 88-89

OUT-OF-TOWN LATE REGISTRATION OF BIRTH 89-91

CITY CIVIL REGISTRY DEPARTMENT (CCRD)

3/F Malabon City Hall

MARRIAGE:

ACQUISITION OF MARRIAGE LICENSE 92-93

REGISTRATION OF CERTIFICATE OF MARRIAGE 94-96

REGULAR / IN-TIME FILING OF MARRIAGE CERTIFICATE 94-95

LATE REGISTRATION OF MARRIAGE CERTIFICATE 95-96

DEATH:

REGULAR FILING OF DEATH CERTIFICATE 97

LATE REGISTRATION OF DEATH CERTIFICATE 98

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ISSUANCE OF CERTIFIED TRUE TRANSCRIPTION COPY OF

BIRTH, MARRIAGE AND DEATH:

REQUEST FOR CTC OF BIRTH, MARRIAGE AND DEATH CERTIFICATE 99

MIGRANT PETITION:

RA 9048 AND RA 10172 100-102

REPUBLIC ACT 9048:

CORRECTION OF CLERICAL ERROR 103-104

CHANGE OF FIRST NAME 105-106

REPUBLIC ACT 10172:

CORRECTION OF DATE AND MONTH OF BIRTH, AND GENDER OF A PERSON 107-108

LEGITIMATION:

LEGITIMATED BY SUBSEQUENT MARRIAGE 109-110

REPUBLIC ACT 9858:

LEGITIMATION OF CHILDREN BORN TO PARENTS BELOW MARRYING AGE 110-111

REPUBLIC ACT 9255:

AUTHORITY TO USE THE SURNAME OF THE FATHER 112

BATCH REQUEST QUERY SYSTEM (BREQS) - NSO:

REQUEST FOR NSO AUTHENTICATED OF BIRTH, MARRIAGE, DEATH AND CENOMAR 113

PUBLIC SAFETY AND TRAFFIC MANAGEMENT

OFFICE (PSTMO)

Malabon City Government Service Annex

(back of City Hall)

ACQUISITION OF PERMIT TO OPERATE FOR MOTORIZED TRICYCLES AND PEDICABS 114-116

RENEWAL OR DROPPING OF FRANCHISE OF MOTORIZED TRICYCLES AND PEDICABS 117-118

REDEMPTION OF CONFISCATED DRIVER’S LICENSE 119

REDEMPTION OF IMPOUNDED VEHICLES 120-121

ACQUISITION OF TRAFFIC PERMIT FOR EXCAVATION (City or National Projects) 122

ACQUISITION OF TRAFFIC PERMIT FOR EXCAVATION (MWSI House Service Connection, and Meralco or PLDT Pole Installation)

123

BUREAU OF FIRE PROTECTION (BFP) –

MALABON

Malabon City Central Fire Station (MCFS), #70

Gov. Pascual Ave., Potrero;

Bayan Fire Sub-Station

(beside Malabon City Hall)

ACQUISITION OF FIRE SAFETY INSPECTION CERTIFICATE (FSIC) FOR BUILDING OCCUPANCY/ BUSINESS PERMIT

124-125

ACQUISITION OF FIRE SAFETY EVALUATION CLEARANCE (FSEC) FOR NEW BUILDING 126-127

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PHILIPPINE NATIONAL POLICE (PNP) –

MALABON Malabon City Police Station (MCPS)

(beside Malabon City Hall)

ACQUISITION OF POLICE CLEARANCE 128-129

OFFICE OF THE SENIOR CITIZENS AFFAIRS

(OSCA)

G/F Malabon City Hall

ACQUISITION SENIOR CITIZEN’S I.D. AND PURCHASE BOOKLET (NEW) 130-131

REPLACEMENT OF LOST SENIOR CITIZEN’S I.D. OR PURCHASE BOOKLET 131-132

APPLICATION FOR SOCIAL PENSION 133

APPLICATION FOR DEATH CLAIM BENEFITS 134-135

CITY ENVIRONMENTAL AND NATURAL

RESOURCES OFFICE (CENRO)

Malabon City Government Service Annex (back of City Hall)

SETTLING OF ANTI-LITTERING ORDINANCE VIOLATION 136-137

REGISTRATION/ ACQUISITION OF PERMIT TO OPERATE OF FISHING VESSELS THREE (3) TONNAGE AND

BELOW 138-139

GENERAL SERVICES DEPARTMENT (GSD)

8/F Malabon City Hall

RENTING OF PENTHOUSE, CITY HALL LOBBY OR AMPHITHEATER 140-141

RENTING OF CITY HALL RENTABLE SPACES AT 2ND FLR., ORETA SPORTS CENTER RENTABLE SPACES,

AND 10-UNIT COMMERCIAL SPACES AT BARITAN 142

SPORTS DEVELOPMENT OFFICE (SDO) (back of City Hall)

RENTING OF ORETA SPORTS CENTER BASKETBALL COURT/ SWIMMING POOL/ BADMINTON COURT 143

ANNEXES:

Annex A: TAX ON OCCUPATION OR PROFESSION (Municipal Ordinance No. 30-1993) 144

Annex B: PERMIT FEE ON OCCUPATION OR CALLING NOT REQUIRING GOVERNMENT EXAMINATION (City

Ordinance No. 16-2005) 144-145

Annex C: SCHEDULE OF FINES AND PENALTIES (TRAFFIC VIOLATIONS) (City Ordinance No. 05-2006) 146-150

Annex D: RATES FOR THE USE OF THE FACILITIES OF THE MALABON CITY SPORTS CENTER (City

Ordinance No. 03-2008) 151

Annex E: RATES FOR THE USE OF MALABON BADMINTON COURTS LOCATED AT ORETA SPORTS CENTER (City Ordinance No. A03-2013)

152

Annex F: RENTAL RATES OF 10-UNIT COMMERCIAL SPACES ALONG A.P. REYES ST., BARITAN (City

Ordinance No. 07-2012) 152

Annex G: RENTAL RATES AND OTHER CHARGES FOR RENTABLE SPACES IN THE MALABON CITY

GOVERNMENT CENTER (City Ordinance No. 05-2008) 152

ANTI-RED TAPE COMPLAINT AND FEEDBACK MECHANISM 153

MALABON TASK FORCE ON ANTI-RED TAPE 154

CONTACT INFORMATION 155-160

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OFFICE OF THE CITY MAYOR (OCM) /

OFFICE OF THE CITY ADMINISTRATOR (OCA) 7/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 1711-1713 and 1706

HON. ANTOLIN A. ORETA III, City Mayor / Atty. Voltaire C. dela Cruz, City Administrator

SERVICES OFFERED:

Provision of Medical, Burial and Financial Assistance

Issuance of Mayor’s Clearance

Issuance of Endorsement Letter

1. AVAILMENT OF MEDICAL, BURIAL AND FINANCIAL ASSISTANCE

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time

Amount of

Fees

1. Proceed to the Mayor’s Public Assistance

Service (MPAS) for any request (i.e. medical

assistance, burial assistance, financial assistance)

Mayor’s Public Assistance

Service (MPAS)

7/F City Hall N/A

2. Submit the complete requirements and

other documents, and wait for its evaluation

and validation

Mayor’s Public Assistance

Service (MPAS)

7/F City Hall 5 minutes N/A

3. Claim the assistance Mayor’s Public Assistance

Service (MPAS)

7/F City Hall 5 minutes N/A

Requirements:

1. For medical and financial assistance: barangay clearance, valid IDs, medical

abstract, and hospital billing

2. For burial assistance: death certificate, funeral contract, barangay clearance

of nearest family member, and valid IDs

Clientele:

Malabonians in need of medical, burial and

financial assistance

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2. ACQUISITION OF MAYOR’S CLEARANCE (FOR EMPLOYMENT; FOR CARRYING OF FIREARMS)

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure list of requirements

Complete all the requirements

Front Desk, Office of

the City Mayor (OCM)/

Office of the City

Administrator (OCA)

7/F City Hall

1. Submit the complete requirements and wait

for the Order of Payment

Front Desk, Office of

the City Mayor (OCM)/

Office of the City

Administrator (OCA)

7/F City Hall 5 minutes N/A

2. Pay the necessary fees Windows 1- 4 & 6, City

Treasury Dept.

3/F City Hall 5 minutes N/A

3. Return to OCM/OCA for the recording of O.R.

Number

Claim your Mayor’s Clearance

Front Desk, Office of

the City Mayor (OCM)/

Office of the City

Administrator (OCA)

7/F City Hall 5 minutes N/A

Requirements:

1. Filled-out Request Form or Request Letter

2. Police Clearance

3. Barangay Clearance

4. Community Tax Certificate (CTC)

5. Two (2) Valid Government IDs

6. Metropolitan Trial Court Certification

7. Regional Trial Court Clearance

8. Prosecutor’s Clearance

Clientele:

Applicants for employment

Applicants to carry firearms

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3. ACQUISITION OF ENDORSEMENT LETTERS

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time

Amount of

Fees

1. Proceed to the Mayor’s Public Assistance

Service (MPAS) for endorsement for school,

PCSO, other national offices and companies

Mayor’s Public Assistance

Service (MPAS)

7/F City Hall N/A

2. Submit thecomplete requirements and wait

for the processing of your request

Mayor’s Public Assistance

Service (MPAS)

7/F City Hall 10 minutes N/A

3. Claim the Endorsement Letter Mayor’s Public Assistance

Service (MPAS)

7/F City Hall 2 minutes N/A

Requirements:

For School Endorsement:

1. School credentials

ID

Form 137

For PCSO:

1. Medical Abstract

2. Hospital Bill

3. Barangay Clearance

4. Valid IDs

For Endorsement To Other National Offices:

1. Barangay Clearance

2. Valid IDs

3. Hospital Bill or Medical Abstract

For Job Endorsement:

1. Resume

2. Picture

3. Company Address

Clientele:

Malabonians needing endorsement for school, job, PCSO and other agencies and national offices

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CITY TREASURY DEPARTMENT (CTD) 3/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 3005 - 3009 Ms. Marifi DM. Gabriel, ICO-City Treasury Department

SERVICES OFFERED:

I. COLLECTION

I.APayment of Real Property Tax

I.BPayment of Business Tax/Business Permit

I.C Mayor’s Permit.

I.DPayment of Weight & Measures/BMBE Registration/Transfer Tax / Contractor’s Tax/Market Fees & Slaughter Fees.

I.EPayment of Professional Tax

I.FPayment of Occupational Tax

I.GPayment of Civil Registry Fees

I.HPayment of Building Permit/LBO Fees

I.IPayment of Engineering Fees

I.JPayment of Rentals I.J.1 Market/Ferry Terminal I.J.2 City Hall Rentable Spaces/Penthouse/Amphitheater I.J.3 Oreta Sports Center/Swimming Pool/Badminton Court

I.KPayment of Sanitation Permit/Burial Fees

I.LPayment of Hospital Fees (PBM) I.L.1 Medical/Dental/Laboratory Fees

I.MPayment of Police Clearance (PNP Headquarters)

I.NPayment of Tuition Fees and Other Miscellaneous Fees (CMPI/CMU)

I.OPayment of Dog Registration/Veterinary Fees(City Dog Pound)

I.PPayment of City Ordinance Violations I.P.1 Drinking in Public Places/Half Naked (Treasury) I.P.2 Traffic Violations (PSTMO)

I.P.3 Anti-Littering Apprehensions (CENRO)

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II. ACQUISITION OF CERTIFICATE OF PAYMENT/TAX CLEARANCE CERTIFICATE/ COMMUNITY TAX CERTIFICATE

II.AReal Property Tax Clearance Certificate/Certificate of Payment

II.BBusiness Tax Clearance Certificate/Certificate of Payment

II.CCommunity Tax Certificate

III. PAYMENT

III.ASubsidy to National Government Agencies (Allowances), Financial Assistance & Various Obligations

III.BRegular, Statutory, Contractual and other Various Obligations

I. COLLECTION

1.A.1 PAYMENT OF REAL PROPERTY TAX (RPT)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Real Property Tax Order of Payment

(R.P.T.O.P.)

Window 9

(Assessment

Clerk/Officer),

City Treasury

Dept.

3/F City Hall 5 minutes

Allowable Period

for Extension:

3 hours in case

property was not

encoded in the

database

N/A

2. Present RPTOP and ask for Statement of

Account (SOA)-RPT Due

RPT Division

Personnel, City

Treasury Dept.

3/F City Hall 5 minutes

Allowable Period

for Extension:

N/A

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2 Hours or less,

per RPU, if there is

a discrepancy in

tax declaration

3. Pay the necessary amount and wait for the

Official Receipt

Revenue

Collector

Windows 7 & 10,

City Treasury

Dept.

3/F City Hall 5 minutes 2% Assessed

Value Residential Lot and

Improvement

(houses)

2.5% Assessed

Value Commercial

Industrial Lot

(improvement or

machineries)

Requirements:

1. Latest RPT Official Receipt

2. Declaration of Real Property (Tax Declaration)

Clientele:

Real property owners

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1.A.2 PAYMENT OF REAL PROPERTY TAX (RPT) (For New, Undeclared, Cancelled and Reclassified real properties)

Step-By-Step Procedure

Division/

Section/

Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Real Property Tax Order of Payment

(R.P.T.O.P.)

Window 9

(Assessment

Clerk/Officer),

City Treasury

Dept.

3/F City Hall 5 minutes

Allowable Period

for Extension:

3 hours in case

property was not

encoded in the

database

N/A

2. Present RPTOP and ask for Statement of

Account (SOA)-RPT Due

RPT Division

Personnel, City

Treasury Dept.

3/F City Hall 5 minutes

Allowable Period

for Extension:

2 Hours or less,

per RPU, if there is

a discrepancy in

tax declaration

N/A

3. For New, Undeclared, Cancelled and

Reclassified real properties. Present copy of

Declaration of Real Property (Tax Declaration)

for verification of payments and computation

of RPT due still of any.

RPT Division

Personnel, City

Treasury Dept.

3/F City Hall 5 minutes

Allowed Period for

Extension:

2 Hours or less,

per RPU, if there is

a discrepancy in

N/A

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tax declaration

4. Pay the necessary amount and wait for the

Official Receipt

Revenue

Collector

Windows 7 & 10,

City Treasury

Dept.

3/F City Hall 5 minutes 2% Assessed Value Residential Lot and

Improvement (houses)

2.5% Assessed Value Commercial

Industrial

Lot(improvement or machineries)

Requirements:

1. Latest RPT Official Receipt

2. Declaration of Real Property (Tax Declaration)

Clientele:

Real property owners

I.B. PAYMENT OF BUSINESS TAX/ BUSINESS PERMIT

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location

of Office

Processing

Time Amount of Fees

1. Fill up and submit Business Permit

Application form with requirements

BPLO Personnel,

Business Permit &

Licensing Office

3/F City

Hall

2. Pay Amount Due Fee Tax for Business Permit

and other Fees and wait for the Official

Receipt, and return to BPLO

Revenue Collector

Windows 1-4, City

Treasury Dept.

3/F City

Hall

5 minutes Based on Documents

Clientele:

Business owners

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I.C.PAYMENT OF WEIGHT & MEASURES/BARANGAY MICRO BUSINESS ENTERPRISE (BMBE) REGISTRATION/

TRANSFER TAX/ CONTRACTOR’S TAX/MARKET FEES &SLAUGHTER FEES

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present requirements for verification Business Tax &

Miscellaneous

Revenue Division,

City Treasury Dept.

3/F City Hall 10 minutes

2. Secure Order of Payment Business Tax &

Miscellaneous

Revenue Division,

City Treasury Dept.

3/F City Hall 5 minutes

3. Pay the necessary amount and wait for the

Official Receipt

Revenue Collector

Windows 1-4, City

Treasury Dept.

3/F City Hall 10 minutes Weight & Measures:

Based on

instrument

BMBE Registration:

Php 1,000.00 (upon

approval)

Transfer Tax:

Based on

assessment

Contractor’s Tax:

Based on

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assessment

Requirements:

FOR B.M.B.E.:

1. Barangay Clearance

2. Business Permit

3. Latest Official Receipt (Business Tax)

4. Passport Size I.D. (3 pcs.)

5. Sketch of location

6. Financial Statement (3 yrs.)

7. List of Assets (Sworn Statement)

8. DTI Registration

9. BIR Registration

Clientele:

Barangay Micro Business Entrepreneurs

FOR WEIGHT & MEASURES:

1. Business Permit

2. Latest Official Receipt

Clientele:

Business Owners

FOR CONTRACTOR’S TAX:

1. Copy of Contract or Photocopy of

Building Permit Application Form

2. Approved Project Cost (Bill of Materials)

Clientele:

Project Contractors

FOR TRANSFER TAX:

1. Photocopy of Deed of Conveyance

2. Photocopy of TCT

3. Certified Copy of Tax Declaration

4. RPT Clearance Certificate

Clientele:

Real property owners

I.D. PAYMENT OF PROFESSIONAL TAX

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present PRC Identification or Latest Receipt

and pay the necessary fee

Revenue Collector

Windows 1-4 & 6,

City Treasury Dept.

3/F City Hall 5 minutes Based on Profession

See Annex A

Requirements:

1. PRC I.D. or latest receipt

Clientele:

Persons exercising or practicing their profession within Malabon

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I.E. PAYMENT OF OCCUPATIONAL PERMIT

Step-By-Step Procedure Division/ Section/ Office

Responsible

Location of

Office

Processing

Time

Amount of

Fees

1. Fill up and submit Application Form with

requirement

Business and Licensing

Clerk/Officer, Business Permit

and Licensing Office

3/F City Hall

2. Secure Order of Payment Business and Licensing

Clerk/Officer, BPLO

3/F City Hall

3. Pay amount and wait for Official Receipt Revenue Collector Windows 1-4,

City Treasury Dept.

3/F City Hall 5 minutes Based on

Profession

See Annex B

Clientele:

Employees and workers

I.F. PAYMENT OF CIVIL REGISTRY FEES

Step-By-Step Procedure Division/ Section/ Office

Responsible

Location of

Office

Processing

Time

Amount of

Fees

1. Secure Order of Payment Civil Registry Clerk/Officer,

City Civil Registry Department

3/F City Hall

2. Pay amount and wait for Official Receipt Revenue Collector Windows 1-4,

City Treasury Dept.

3/F City Hall 5 minutes Based on

requested

document

Clientele:

Persons acquiring Civil Registry documents

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I.G. PAYMENT OF BUILDING PERMIT/ LBO FEES

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Order of Payment Local Building

Clerk/Officer, Local

Building Office

4/F City Hall

2. Pay amount and wait for Official Receipt Revenue Collector

Windows 1-4, City

Treasury

Department

3/F City Hall 5 minutes Based on

assessment

Clientele:

Building Permit applicants

I.H. PAYMENT OF ENGINEERING FEES

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Order of Payment City Engineering’s

Clerk/Officer, City

Engineering Dept.

10/F City

Hall

2. Pay amount and wait for Official Receipt Revenue Collector

Window 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Based on

assessment

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I.I. PAYMENT OF RENTALS

II.1 MARKETS AND FERRY TERMINAL

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Order of Payment Business Tax &

Miscellaneous

Revenue Division,

City Treasury

Department

3/F City Hall 5 minutes

2. Pay amount due and wait for Official Receipt Revenue Collector

Windows 1-4 & 6,

City Treasury

Department

3/F City Hall 5 minutes Based on contract

Clientele:

Markets and ferry terminal lessees

II.2 CITY HALL RENTABLE SPACES/ PENTHOUSE/ AMPHITHEATER/ ORETA SPORTS CENTER RENTABLE SPACES

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Order of Payment General Services

Department (GSD)

8/F City Hall

2. Pay amount due and wait for Official Receipt Revenue Collector

Windows 1-4 & 6,

City Treasury Dept.

3/F City Hall 5 minutes Based on usage/

contract

Clientele:

City Hall Rentable Spaces/ Penthouse/ Amphitheater/ Oreta Sports Center Rentable Spaces lessees

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II.3 ORETA SPORTS CENTER BASKETBALL COURT/ SWIMMING POOL/ BADMINTON COURT

Step-By-Step Procedure Division/ Section/

Office Responsible Location of Office

Processing

Time

Amount

of Fees

1. Secure Order of Payment Sports Development

Office

Oreta Sports

Center(back of City Hall)

2. Pay amount due and wait for Official Receipt Revenue Collector

Windows 1- 4 & 6, City

Treasury Department

3/F City Hall 5 minutes Based on

usage

Clientele:

Sports enthusiasts

I.J. PAYMENT OF SANITATION PERMIT AND BURIAL FEES

Step-By-Step Procedure Division/ Section/

Office Responsible Location of Office

Processing

Time

Amount

of Fees

1. Secure Order of Payment City Health

Clerk/Officer, City

Health Dept.

8/F City Hall

2. Pay amount and wait for Official Receipt Revenue Collector

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Based on

service

requested

Clientele:

Sanitation Permit: Business owners

Burial Fees: Relatives of the deceased or authorized representative

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I.K. PAYMENT OF HOSPITAL FEES (PBM)

Step-By-Step Procedure Division/ Section/

Office Responsible Location of Office

Processing

Time

Amount

of Fees

1. Secure Order of Payment PBM Clerk/ Officer,

Pagamutang Bayan

ngMalabon

Maya-Maya St., Longos

2. Pay amount and wait for Official Receipt Field Revenue

Collector, PBM Cashier

Section, Pagamutang

Bayan ngMalabon

Maya-Maya St., Longos 5 minutes Based on

service

requested

Clientele:

Malabon and Non-Malabon residents needing hospital services

I.L. PAYMENT OF POLICE CLEARANCE (PNP HEADQUARTERS)

Step-By-Step Procedure Division/ Section/

Office Responsible Location of Office

Processing

Time

Amount

of Fees

1. Secure Order of Payment PNP Clerk/ Officer,

Malabon City Police

Station

F. Sevilla Blvd., San

Agustin (beside Malabon

City Hall)

2. Pay amount and wait for Official Receipt Revenue Collector

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Based on

request

Clientele:

Job seekers and those needing Police Clearance

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I.M. PAYMENT OF TUITION FEES AND OTHER MISCELLANEOUS FEES (CMPI/ CMU)

Step-By-Step Procedure Division/ Section/ Office

Responsible Location of Office

Processing

Time

Amount

of Fees

1. Secure Order of Payment Office of the Registrar, City

of Malabon Polytechnic

Institute or

Office of the Registrar, City

of Malabon University

Gov. Pascual Ave.,

Baritan

Maya-Maya St. cor.

Pampano St., Longos

2. Pay amount and wait for Official Receipt Field Revenue Collector,

CMPI Cashier Section or

Field Revenue Collector,

CMU Cashier Section

Gov. Pascual Ave.,

Baritan

Maya-Maya St. cor.

Pampano St., Longos

5 minutes Based on

Order of

Payment

Clientele:

CMPI/CMU incoming and current students

I.N. PAYMENT OF DOG REGISTRATION/ VETERINARY FEES (CITY DOG POUND)

Step-By-Step Procedure Division/ Section/ Office

Responsible Location of Office

Processing

Time

Amount

of Fees

1. Secure Order of Payment Dog Pound Clerk/ Officer Dampalit

2. Pay amount due and wait for Official

Receipt

Revenue Collector, Dog

Pound

Dampalit 5 minutes Based on

request

Clientele:

Dog owners

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I.O. PAYMENT OF CITY ORDINANCE VIOLATIONS

I.O.3 DRINKING IN PUBLIC PLACES/ HALF NAKED

Step-By-Step Procedure Division/ Section/

Office Responsible Location of Office

Processing

Time

Amount

of Fees

1. Present Ordinance Violation Receipt and

Secure Order of Payment

Business Tax &

Miscellaneous Revenue

Division, City Treasury

Dept.

3/F City Hall

2. Pay amountand wait for Official Receipt Revenue Collector

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Based on

request

Clientele:

City Ordinance Violators

I.I.3 TRAFFIC VIOLATIONS

Step-By-Step Procedure Division/ Section/

Office Responsible Location of Office

Processing

Time

Amount

of Fees

1. Secure Order of Payment Public Safety & Traffic

Management Office

Malabon City

Government Service

Annex (back of City Hall)

5 minutes

2. Pay amount and wait for Official Receipt Revenue Collector

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Based on

violations

Clientele:

Traffic violators

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I.I. ANTI-LITTERING APPREHENSIONS

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Order of Payment City Environment

and Natural

Resources Office

Malabon City

Government

Service

Annex (back

of City Hall)

5 minutes

2. Pay amount and wait for Official Receipt Revenue Collector

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Based on violations

Clientele:

Anti-Littering Ordinance violators

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II. ACQUISITION OF CERTIFICATE OF PAYMENT/ TAX CLEARANCE CERTIFICATE/

COMMUNITY TAX CERTIFICATE

II.A. REAL PROPERTY TAX CLEARANCE CERTIFICATE

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Real Property Tax Order of Payment

(R.P.T.O.P)

Window 9

(Assessment

Clerk/Officer), City

Treasury Dept.

3/F City Hall 5 minutes

Allowable

Period for

Extension:

2 Hours or less,

per RPU, if there

is a discrepancy

in tax declaration

2. Present RPTOP to Examiner,Fill up Request

Formand wait for Order of Payment

RPT Division

Personnel, City

Treasury Dept.

3/F City Hall

3. Pay amount due and wait for Official Receipt Revenue Collector

Windows 1,2,3 & 4,

City Treasury Dept.

3/F City Hall 5 minutes Based on

property/ies

4. Present Official Receipt and wait for the

releasing of RPT Clearance Certificate

RPT Division

Personnel, City

Treasury Dept.

3/F City Hall 5 minutes

Requirements:

1. Filled-out Request Form

2. Real Property Tax Order of Payment

3. Latest Official Receipt

4. Declaration of Property (Tax Declaration)

Clientele:

Real property owners

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II.B. BUSINESS CERTIFICATE OF PAYMENT

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Fill-up Request Form and Secure Order of

Payment

Business Tax &

Miscellaneous

Revenue Division

Personnel, City

Treasury Dept.

3/F City Hall 5 minutes

2. Pay amount due and wait for Official Receipt Revenue Collector

Windows 1,2,3 & 4,

City Treasury Dept.

3/F City Hall

3. Present Official Receipt and wait for the

Releasing of Certificate

Business Tax &

Miscellaneous

Revenue Division

Personnel, City

Treasury Dept.

3/F City Hall 5 minutes Based on request

Requirements:

1. Request Form

2. Business Permit

3. Valid I.D.

Clientele:

Business owners

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II.C. CERTIFICATEOF NO REGISTERED BUSINESS

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present filled-out Request Form and Secure

Order of Payment

Business Tax &

Miscellaneous

Revenue Division

Personnel, City

Treasury Dept.

3/F City Hall

2. Pay amount due and wait for Official Receipt Revenue Collector

Windows 1,2,3 & 4,

City Treasury Dept.

3/F City Hall

5 minutes

3. Present Official Receipt and wait for the

Releasing of Certificate

Business Tax &

Miscellaneous

Revenue Division

Personnel, City

Treasury Dept.

3/F City Hall Based on request

Requirements:

1. Filled out Request Form

2. Valid I.D.

3. Certificate of Indigency (from CSWDD)

Clientele:

Individuals with no registered business

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II.D. CERTIFICATION OF THE ORIGINAL COPY

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Fill-up Request Form and Secure Order of

Payment

Business Tax &

Miscellaneous

Revenue Division

Personnel, City

Treasury Dept.

3/F City Hall

2. Pay amount due and wait for Official Receipt Revenue Collector

Windows 1,2,3 & 4,

City Treasury Dept.

3/F City Hall

5 minutes

3. Present Official Receipt and wait for the

Releasing of Certificate

Business Tax &

Miscellaneous

Revenue Division

Personnel, City

Treasury Dept.

3/F City Hall Based on request

Requirements:

1. Filled-out Request Form

2. Original Signed Documents

Clientele:

Business owners

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II.E. COMMUNITY TAX CERTIFICATE (CEDULA)

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Fill up data sheet (Indicate gross

receipt/gross compensation)

3/F City Hall

2. Pay amount due and wait for the issuance of

Community Tax Certificate (Cedula)

Revenue Collector

Windows5 & 6, City

Treasury Dept.

3/F City Hall 5 minutes Based on request

Requirements:

1. Previous Community Tax Certificate (Cedula)

2. Valid I.D.

Clientele:

Malabon and Non-Malabon residents in need of

Community Tax Certificate (Cedula)

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III. PAYMENT

III.A. SUBSIDY TO NATIONAL GOVERNMENT AGENCIES (ALLOWANCES), FINANCIAL ASSISTANCE AND VARIOUS OBLIGATIONS

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Go to Payment Window Windows11 & 12, City

Treasury Dept.

3/F City Hall 5 minutes

Requirements:

1. Valid I.D.

2. Payroll Number

III.B. REGULAR, STATUTORY, CONTRACTUAL AND OTHER VARIOUS OBLIGATIONS

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Go to Cashier’s Desk Cash Division, City

Treasury Dept.

3/F City Hall 5 minutes

Requirements:

1. Valid I.D.

2. Payroll Number

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BUSINESS PERMIT AND LICENSING OFFICE (BPLO) 3/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local3012-3013 Engr. Reynaldo C. Amata, OIC-Business Permit and Licensing Office

SERVICES OFFERED:

Issuance of New Business Permit

Renewal of Business Permit

Issuance of Occupational/ Working Permit

Issuance of Certification

1. ACQUISITION OF NEW BUSINESS PERMIT

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all the

requirements

BPLO Staff, One-

Stop-Shop

Receiving

Section

3/F City Hall N/A

1. File your notarized duly accomplished

application form and complete requirements

Wait for the evaluation and assessment of

application

BPLO Staff, One-

Stop-Shop

Receiving

Section

3/F City Hall 25 minutes N/A

2. Pay the corresponding business taxes and all

regulatory fees

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Based on:

Capital, area,

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line of business,

no. of employees

Sec. 76 of M.O.

30-1993

Sec. 7, 27, 76, 89

and 93 of C.O.

16-2005

Sec. 14 of P.D.

1185

3. Return to One-Stop-Shop Receiving Section

Present the official receipts and wait for the

final validation, approval and releasing of

Mayor’s Permit and business plate/ sticker

BPLO Staff, One-

Stop-Shop

Receiving

Section

3/F City Hall 20 minutes N/A

Requirements: 1. Duly Accomplished Application Form

2. DTI or SEC Registration

3. Barangay Clearance

4. Tax Clearance or Certification of No Real Properties

Clientele:

Business owners

5. Locational Clearance (from City Planning and Devt. Dept. - Local Zoning Administration, 7/F City Hall)

6. Certificate of Occupancy/Clearance from the Local Building Official (4/F City Hall)

7. Health Certificate (from City Health Dept., 8/F City Hall)

8. Community Tax Certificate (Cedula)

9. Fire Safety Inspection Certificate (FSIC)

10. *CENRO Form (Hygienic Septic Tank)

11. *PESO Form (City Ordinance No. 07-2003)

Note: Applications for New Business Permit will not be accepted during renewal period (January 1-20)

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2. RENEWAL OF BUSINESS PERMIT

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all the

requirements

BPLO Staff, One-

Stop-Shop

Receiving

Section

3/F City Hall N/A

1. File your notarized duly accomplished

application form and complete requirements

Wait for the evaluation and assessment of

application

BPLO Staff, One-

Stop-Shop

Receiving

Section

3/F City Hall 25 minutes

N/A

2. Pay the corresponding business taxes and

regulatory fees

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Based on:

Gross sales,

receipts, area,

line of

business, no.

of employees

Sec. 7, 27, 76,

89 and 93 of

C.O. 16-2005

Sec. 14 of P.D.

1185

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3. Return to BPLO Receiving Section

Present the official receipt and wait for the final

validation, approval and releasing of Mayor’s

Permit and business plate/ sticker

BPLO Staff, BPLO

Receiving

Section

3/F City Hall 20 minutes N/A

Requirements:

1. Duly Accomplished Application Form

2. Previous Mayor’s Permit

3. Photocopies of annual/ quarterly tax payment receipts

4. Barangay Clearance

Clientele:

Business owners

5. RPT Clearance (City Treasury Dept.) or Certification of No Real Properties (City Assessment Dept.)

6. Photocopy of Community Tax Certificate (Cedula)

3. ACQUISITION OF OCCUPATIONAL/ WORKING PERMIT

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all the

requirements

Data Processing

and Assessment

Division (Window

B), BPLO

3/F City Hall N/A

1. File your notarized duly accomplished

application form and complete requirements

Data Processing

and Assessment

Division (Window

3/F City Hall 5 minutes P100.00

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Wait for the evaluation and assessment of

application

B), BPLO

2. Pay the corresponding fees Windows1-4, City

Treasury Dept.

3/F City Hall 5 minutes Reference:

Article E, Section

27 and 29 of

Amended City

Ordinance No.

16-2005

3. Return to BPLO

Present the official receipt and wait for the

processing, approval and releasing of

Occupational/ Working Permit

Data Processing

and Assessment

Division (Window

B), BPLO

3/F City Hall 5 minutes N/A

Requirements:

1. Duly Accomplished Application Form

2. Community Tax Certificate (Cedula)

3. Health Clearance

4. NBI or PNP Clearance

5. 2x2 picture (1 pc.)

6. 1x1 picture (1 pc.)

Clientele:

Employees and workers

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4. ACQUISITION OF CERTIFICATION

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present your Request letter indicating

purpose of request for certification or fill-up

Request Form

Wait for the Order of Payment

Admin Section,

BPLO

3/F City Hall 5 minutes

2. Pay the corresponding fees Windows 1-4,

City Treasury

Dept.

3/F City Hall 5 minutes P150.00 per

copy

3. Return to BPLO

Present the official receipt and wait for the

approval and releasing of Certification

Admin Section,

BPLO

3/F City Hall 5 minutes N/A

Requirements:

1. Request Letter indicating purpose of certification or Duly Accomplished Request Form

2. Valid I.D.

Clientele:

Business owners

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CITY PLANNING AND DEVELOPMENT DEPARTMENT (CPDD)/LOCAL ZONING ADMINISTRATION (LZA) 7/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 1701/1702 Ms. Maria Lina D. Punzalan, City Planning and Development Coordinator / Arch. Christy F. Aquino, Local Zoning Administrator

SERVICES OFFERED:

Issuance of Locational Clearance

Verification of Previously Issued Locational Clearance (for the renewal of business activity)

Assistance to Researchers

1. ACQUISITION OF LOCATIONAL CLEARANCE FOR NEW BUSINESS ACTIVITY

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all the

requirements

Zoning Staff, One-

Stop-Shop

3/F City Hall N/A

1. File your notarized application form and complete

requirements

Zoning Staff, One-

Stop-Shop

3/F City Hall 2 minutes N/A

2. Pay the filing fee Windows 1-3, City

Treasury Dept.

3/F City Hall 5 minutes P40.00

3. Return to One-Stop-Shop and present the Official

Receipt to the Zoning Staff for the recording of O.R.

number

Zoning Staff, One-

Stop-Shop

3/F City Hall

2 minutes N/A

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*Inspection and Evaluation Zoning Division,

CPDD

7/F City Hall N/A

4. Return to the Zoning Staff after 3 days and secure

Order of Payment

Zoning Staff, One-

Stop-Shop

3/F City Hall 5 minutes N/A

5. Pay the necessary fees

Windows 1-3, City

Treasury Dept.

3/F City Hall 5 minutes Industrial/

Commercial:

P18.00/sq. m.

Institutional:

P9.00/sq. m.

6. Return to One-Stop-Shop

Present the Official Receipt to the Zoning Staff for the

recording of O.R. number and claim your Locational

Clearance

Zoning Staff, One-

Stop-Shop

3/F City Hall 2 minutes N/A

Requirements:

1. Filled out Application Form

2. Barangay Clearance for Business Activity

3. Sketch of Location

4. If the property is owned:

Tax Declaration or Transfer Certificate of Title (TCT)

Real Property Tax Clearance

If the property is rented:

Contract of Lease

Consent from the Lot Owner

Clientele:

Business Permit applicants

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2. VERIFICATION OF PREVIOUSLY ISSUED LOCATIONAL CLEARANCE (FOR THE RENEWAL OF BUSINESS ACTIVITY)

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Submit copy of issued Locational Clearance

(LC) and follow the procedure at One-Stop-

Shop

One-Stop-Shop 3/F City Hall N/A

Requirements:

1. Copy of issued Locational Clearance

Clientele:

Business owners

3. ACQUISITION OF LOCATIONAL CLEARANCE FOR CONSTRUCTION ACTIVITY (BUILDING)

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Zoning Division, City

Planning and

Development Dept.

(CPDD)

7/F City Hall N/A

1. File your notarized application form and

complete requirements

Zoning Division, CPDD 7/F City Hall 3 minutes N/A

2. Pay the filing fee Windows 1-3, City

Treasury Dept.

3/F City Hall P40.00

3. Return to Zoning Division and present the

Official Receipt for the recording of O.R.

number

Zoning Division, CPDD

7/F City Hall

N/A

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*Inspection and Evaluation Zoning Division, CPDD 7/F City Hall N/A

4. Return to Zoning Division after 5 days and

secure Order of Payment

Zoning Division, CPDD 7/F City Hall 5 minutes N/A

5. Pay the necessary fees

Windows 1-3,

City Treasury Dept.

3/F City Hall

5 minutes Industrial/

Commercial:

P18.00/sq.m.

Institutional:

P9.00/sq.m.

Residential:

P9.00/sq.m.

6. Return to the Zoning Division

Present the Official Receipt for the recording

of O.R. number and claim your Locational

Clearance

Zoning Division, CPDD 7/F City Hall 2 minutes N/A

Requirements:

1. Filled out Application Form

2. Transfer Certificate of Title (TCT)

3. Barangay Clearance for the construction of building

4. 2 sets of Building Plans

5. Real Property Tax Clearance or Tax Declaration

6. Community Tax Certificate (Cedula)

7. If the property is rented, secure consent/ SPA from the lot owner

Clientele:

Building Permit applicants

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ADDITIONAL REQUIREMENTS FOR CRITICAL PROJECTS:

I. Locational Clearance for Business/ Construction Activity for Base Station of Cellular, Mobile, Telephone Service, Paging Services,

Trunking Services, Wireless Local Loop Services and Wireless Communication: (Board Resolution No. 779 Series of 2005) 1. Plans with Vicinity Map at scale of 1:10,000 and Site Development Plan

2. National Telecommunication Commission’s Provisional Authority

3. Radiation Protection Evaluation Report from Radiation Health Service of the Department of Health (DOH) 4. Barangay Council Resolution endorsing the base station 5. If to be constructed on top of the building:

Consent from the building owner and tenants

If to be constructed on the ground:

Consent from Homeowners’ Association

Consent from majority of actual occupants and owner of properties with a radial distance equivalent to the height of the proposed base station measured from its base

II. Locational Clearance for Business/ Construction Activity for Funeral Establishments: 1. All implementing rules and regulations to govern the processing of funeral establishments under Article 18 Section 5-C of HLURB Executive Order No.

648 and HLURB Resolution No. R-638 Series of 1999. 2. Vicinity plan drawn to scale of 1:10,000 drawing clearly the location of the proposed site and all existing adjacent land uses/ establishments within the

500-meter radius 3. Site Development Plan drawn to scale of 1:200 indicating lot property boundaries, building layout and future expansion area ( if any), entrance and exit

to the main service road and parking

4. Must conform with the Zoning Ordinance. 5. Must secure Environmental Compliance Certificate (ECC) from the Department of Environment and Natural Resources (DENR), prior to application for

building permit.

III. Locational Clearance for Business/ Construction Activity for Slaughter Houses/ Manufacturing: 1. Must be in Industrial Zone 2. Buffer Strip

3. Environmental Compliance Certificate (ECC) 4. Health Certificate

5. Should be 200 meters away from residential and institutional

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6. Should be accessible to transportation

7. Must conform with HLURB Resolution No. R-650 Series of 1999

IV. Locational Clearance for Business/ Construction Activity for Filling Stations: 1. Must be in Commercial-2 Zone, NOT IN RESIDENTIAL ZONE

2. 200 meters away from church and school 3. Buffer Strip’ 4. They must conform with standards set by the Energy Regulatory Board (ERB)

5. Must conform with the Zoning Ordinance

V. Locational Clearance for Business/ Construction Activity for Garments: 1. Vicinity Map 2. Site Development Plan

Building layout Dimension/ size of working area as well as the storage area

Entrance and exits, loading and unloading area in relation to road network

Parking space, loading and unloading area

Provision for setback/ buffer zone

Future expansion plan, if any

3. Description of activity as to raw materials, employment size, production output, machines utilized, working hours, capitalization and industrial wastes 4. Must conform with the Zoning Ordinance and as per design standards for garments: MMC#81-01

VI. Locational Clearance for Business/ Construction Activity for Markets: 1. Vicinity Map drawn to scale 1:10,000 exact location of proposed site and existing business establishment within 500 meters in radius for the proposed

site and access road leading to it

2. Site Development Plan drawn to scale 1:200 and duly signed and sealed by licensed environmental planner 3. Environmental Compliance Certificate (ECC) or Certificate of Non-Conformance (CNC) fromthe Department of Environment and Natural Resources-

Environmental Management Bureau (DENR-EMB)

4. Conversion Order (CO) or Exemption Clearance from the Department of Agrarian Reform (DAR), if applicable 5. Sanitary Permit

6. Must conform with the Implementing Rules and Regulations of HLURB Resolution No. R-682 Series of 2000 regulating markets, and National Building Code (PD1096)

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4. ASSISTANCE TO RESEARCHERS

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present letter request and identification card

and inquire on the data needed

Planning

Division, City

Planning and

Development

Dept. (CPDD)

7/F City Hall 5 minutes N/A

2. Pay the secretary’s fee, if applicable Windows 1-4,

City Treasury

Dept.

3/F City Hall 5 minutes P100.00/

document

3. Sign in the logbook while the CPDD staff saves

the requested data to the flashdrive or

Submit your ID and photocopy the document/s

Planning

Division, CPDD

7/F City Hall 2 minutes N/A

4. Return the document/s and claim your ID Planning

Division, CPDD

7/F City Hall 1 minute N/A

Requirements:

1. Letter request

2. Identification Card

Clientele:

Students and researchers about Malabon

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CITY HEALTH DEPARTMENT (CHD) 8/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local1801, Sanitation Division - Local 1821 Dr. Isauro N. Garcia, OIC- City Health Department

SERVICES OFFERED:

Issuance of Sanitary Permit

Issuance of Health Certificate

Issuance of Meat Handler’s License

Updating of Lease of Payment for Tugatog Cemetery

Issuance of Burial, Cremation, Transfer Permit/ Exhumation Permit

1. ACQUISITION OF SANITARY PERMIT FOR BUSINESS

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Sanitary Staff,

One-Stop-Shop

3/F City Hall N/A

1. File your application form and complete

requirements

Sanitary Staff,

One-Stop-Shop

3/F City Hall 2 minutes N/A

2. Pay the necessary fees

Windows 1 and 2,

City Treasury

Dept.

3/F City Hall

5 minutes

P40.00

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3. Return to One-Stop-Shop

Present the Official Receipt to the Sanitary

Staff for the recording of O.R. number

*Inspection and Evaluation

Sanitary Staff,

One-Stop-Shop

Sanitation

Division, CHD

8/F City Hall

N/A

4. Return to One-Stop-Shop after 1 day and claim

your Sanitary Permit to the Sanitary Staff

Sanitary Staff,

One-Stop-Shop

3/F City Hall 2 minutes N/A

Requirements:

1. Filled out Application Form

2. For Regular Business:

Health Certificates of employees

3. DOH Clearance if needed

For Water Refilling Station:

Water Laboratory Examinations Result

Microbiological/Physico Chemical

Clientele:

Business owners

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2. ACQUISITION OF HEALTH CERTIFICATES

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Sanitation

Division, CHD

8/F City Hall N/A

1. File your application form and complete

requirements

Sanitation

Division, CHD

8/F City Hall 2 minutes N/A

2. Pay the necessary fees

Windows 1 and 2,

City Treasury

Dept.

3/F City Hall

5 minutes P40.00

3. Return to Sanitation Division

Present the official receipt for the recording

of O.R. number and wait for the processing of

Health Certificate

Sanitation

Division, CHD

8/F City Hall 5 minutes N/A

4. Claim your Health Certificate Sanitation

Division, CHD

8/F City Hall 2 minutes N/A

Requirements: Clientele:

1. Filled out Application Form Foodhandlers / Employees

2. X-ray result

3. Stool examination result

4. For new applicant: Attend the Foodhandler’s Class

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3. ACQUISITION OF MEAT HANDLER’S LICENSE

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Sanitation

Division, City

Health Dept.

(CHD)

8/F City Hall N/A

1. File your application form and complete

requirements

Sanitation

Division, CHD

8/F City Hall 2 minutes

N/A

2. Pay the necessary fees Windows 1 and 2

City Treasury

Dept.

3/F City Hall 5 minutes P100.00

3. Return to Sanitation Division

Present the Official Receipt for recording and

wait for the processing of Meat Handler’s

License

Sanitation

Division, CHD

8/F City Hall

10 minutes

N/A

4. Claim your Meat Handler’s License Sanitation

Division, CHD

8/F City Hall 2 minutes N/A

Requirements

1. Filled out Application Form

2. Health Certificate

Clientele:

Meat Handlers

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4. UPDATING OF LEASE OF PAYMENT FOR TUGATOG CEMETERY

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present the previous proof of payment or old

receipts, and Certification from cemetery

keeper to the Sanitation Division

Sanitation

Division, City

Health Dept.

(CHD)

8/F City Hall 5 minutes N/A

2. Pay the necessary fees and return to

Sanitation Division

Present the Official Receipt for the recording

of O.R. number

Windows 1-4.

City Treasury

Dept.

Sanitation

Division, CHD

3/F City Hall

8/F City Hall

2 minutes

P500.00/sq.m./ 5

yrs.

P1,000.00/ 5 yrs.

Construction over -

20% penalty/ 5

yrs.

Requirements:

1. Previous proof of payment or old receipts

2. Certification from cemetery keeper

Clientele:

Lessees of Tugatog Cemetery, or authorized representative

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5. ACQUISITION BURIAL, CREMATION, TRANSFER PERMIT / EXHUMATION PERMIT

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present Death Certificate for review

Sanitation

Division, City

Health Dept. (CHD)

8/F City Hall 5 minutes N/A

2. Pay the necessary fees Window 3 3/F City Hall

Treasury

Dept.

5 minutes Burial P100.00

Cremation P100.00

Transfer P100.00

Exhumation P200.00

Embalming P30.00

Entrance for Death

Certificate:

Malabon residents P100.00

Non-Malabon Residents

P500.00

3. Return to Sanitation Division

Present the Official Receipt for the

recording of O.R. number

Sanitation

Division, CHD

8/F City Hall

2 minutes

4. Claim the Burial, Cremation, Transfer,

Exhumation Permit

Sanitation

Division, CHD

8/F City Hall 10 minutes N/A

Requirement:

1. Death Certificate

2. Transfer Permit from place of origin (for non-residents of Malabon)

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City Health Department - PAGAMUTANG BAYAN NG MALABON Dagat-Dagatan Avenue, Longos, Malabon City / Tel No. 287-4394 to 96 Dr. Isauro N. Garcia, OIC- City Health Department / Dr. Emerlito D. Bungay, Medical Director

SERVICES OFFERED:

Issuance of OPD/ER Card

Issuance of Medico-Legal Certificate

Issuance of Medical Certificate

Perform Laboratory Procedures

Perform X-ray Procedures

1. ACQUISITION OF OUT-PATIENT DEPARTMENT/EMERGENCY ROOM (OPD/ER CARD)

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure blank OPD/ER Card

Fill-up the OPD/ER Card

Information Staff,

ER/OPD, Pagamutang

Bayan ngMalabon

(PBM)

Dagat-Dagatan

Avenue, Longos,

Malabon City

N/A

1. Submit the accomplished OPD/ER Card and

wait for the issuance of Order of Payment

Information Staff,

ER/OPD, PBM

Dagat-Dagatan

Avenue, Longos,

Malabon City

2. Proceed to cashier for payment of the card Cashier, PBM Dagat-Dagatan

Avenue, Longos,

Malabon City

2 minutes Free for Malabon

residents

P30.00 for Non-

Malabon residents

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3. Return to ER/OPD Information

Present the official receipt and claim your

OPD/ER card

Information Staff,

ER/OPD, PBM

Dagat-Dagatan

Avenue, Longos,

Malabon City

2 minutes

N/A

Clientele:

1. Malabon and Non-Malabon residents needing services of PBM

2. ACQUISITION OF MEDICO-LEGAL CERTIFICATE

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Inquire/ wait to be interviewed

Secure Order of Payment

Information Staff,

ER/OPD, Pagamutang

Bayan ngMalabon

(PBM)

Dagat-Dagatan

Avenue, Longos,

Malabon City

5 minutes N/A

2. Pay the necessary fees Cashier, PBM Dagat-Dagatan

Avenue, Longos,

Malabon City

2 minutes P30.00

3. Return to ER for examination, recording of

findings in the Medico-Legal Logbook and

issuance of Medico-Legal Certificate

Information Staff,

ER/OPD, PBM

Dagat-Dagatan

Avenue, Longos,

Malabon City

10 minutes N/A

Clientele:

1. Malabon and Non-Malabon needing Medico-Legal Certificate

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3. ACQUISITION OF MEDICAL CERTIFICATE

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Inquire/ wait to be interviewed

Secure Order of Payment

Information Staff,

ER/OPD, Pagamutang

Bayan ngMalabon

(PBM)

Dagat-Dagatan

Avenue, Longos,

Malabon City

5 minutes N/A

2. Pay the necessary fees Cashier, Pagamutang

Bayan ngMalabon

(PBM)

Dagat-Dagatan

Avenue, Longos,

Malabon City

2 minutes P30.00

3. Return to ER for examination, recording of

findings in the Medico-Legal Logbook and

issuance of Medical Certificate

Information Staff,

ER/OPD, Pagamutang

Bayan ngMalabon

(PBM)

Dagat-Dagatan

Avenue, Longos,

Malabon City

10 minutes N/A

Clientele:

1. Malabon and Non-Malabon needing Medical Certificate

4. AVAILMENT OF LABORATORY PROCEDURES

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present referral/ request form to the

Laboratory Staff and wait for the issuance of

Order of Payment

Laboratory Staff,

Pagamutang Bayan

ngMalabon

Dagat-Dagatan

Avenue, Longos,

Malabon City

2 minutes N/A

2. Pay the necessary fees Cashier, Pagamutang

Bayan

Dagat-Dagatan

Avenue, Longos,

2 minutes CBC w/

Platelet P 105.00

Urinalysis P40.00

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ngMalabon(PBM) Malabon City Fecalysis P35.00

FBS P50.00

Creatinine P55.00

BUN P55.00

Cholesterol P55.00

Uric Acid P55.00

Clotting TimeP35.00

Bleeding Time 35.00

Bld. Typing P80.00

HBsAGP150.00

WidalP150.00

HIV FREE

3. Return to Laboratory

Present the Official Receipt to the

Laboratory Staff for blood extraction and

performance of requested procedures

Laboratory Staff,

Pagamutang Bayan

ngMalabon

Dagat-Dagatan

Avenue, Longos,

Malabon City

10 minutes

N/A

4. Return after one (1) hour and claim the

Laboratory Result

Laboratory Staff,

Pagamutang Bayan

ngMalabon

Dagat-Dagatan

Avenue, Longos,

Malabon City

2 minutes N/A

Requirement:

1. Referral/ request form

Clientele:

Malabon and Non-Malabon needing to undergo laboratory procedures

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5. AVAILMENT OF X-RAY PROCEDURES

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present X-ray request to the X-Ray

Technician and wait for the issuance of

Order of Payment

X-Ray Technician, X-

Ray Dept., PBM

Dagat-Dagatan

Avenue, Longos,

Malabon City

2 minutes N/A

2. Pay the X-ray fee Cashier,

Pagamutang Bayan

ngMalabon (PBM)

Dagat-Dagatan

Avenue, Longos,

Malabon City

5 minutes P140.00

3. Return to the X-ray Room

Present the Official Receipt to the X-ray

Technician and perform the requested

procedure

X-ray Room,

Pagamutang Bayan

ngMalabon

Dagat-Dagatan

Avenue, Longos,

Malabon City

15 minutes

N/A

4. Return after one (1) day and claim the

X-ray Result

X-ray Room,

Pagamutang Bayan

ngMalabon

Dagat-Dagatan

Avenue, Longos,

Malabon City

5 minutes N/A

Requirement:

1. X-ray request

Clientele:

Malabon and Non-Malabonneeding to undergo X-ray procedure

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City Health Department - MALABON CITY POUND Don Basilio Blvd., Int., Dampalit, Malabon City Dr. Isauro N. Garcia, OIC- City Health Department

SERVICES OFFERED:

Dog Impounding

Dog Registration, Vaccination and Tagging

1. REDEMPTION OF IMPOUNDED DOG

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ verify if the dog is impounded Staff, Malabon City

Pound

Don Basilio Blvd.,

Int., Dampalit,

Malabon City

N/A

1. Present proof of dog ownership and secure

Order of Payment

Staff, Malabon City

Pound

Don Basilio Blvd.,

Int., Dampalit,

Malabon City

2 minutes N/A

2. Pay all the accrued fees and corresponding

charges (make sure to secure an Official

Receipt (OR)

Deputized Field

Redemption and

Collection Officer of

the City Treasury

Dept., Malabon City

Pound

Don Basilio Blvd.,

Int., Dampalit,

Malabon City

2 minutes Impounding fee

- P500.00

Sustenance and

Care Fee -

P25.00 /day

3. Wait for the processing of papers Staff, Malabon City

Pound

Don Basilio Blvd.,

Int., Dampalit,

Malabon City

10 minutes N/A

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4. Present the Official Receipt/ papers to the

Malabon City Pound Keeper for the release

of impounded dog

Malabon City Pound

Keeper

Don Basilio Blvd.,

Int., Dampalit,

Malabon City

2 minutes N/A

Requirements:

1. Proof of dog ownership (e.g. pedigree, picture, other papers/ documents)

2. Behavioural recognition by the dog to its owner

Clientele:

Dog owners

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2. MANDATORY ANNUAL DOG REGISTRATION

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Secure Order of Payment

Staff, Malabon City

Pound

Don Basilio Blvd.,

Int., Bgy. Dampalit,

City of Malabon

2 minutes N / A

2. Pay the dog registration fee (Inclusive of

Dog Rabies Vaccination and Tagging) and

secure Official Receipt (OR)

Deputized Field

Redemption and

Collection Officer of

the City Treasury

Dept., Malabon City

Pound

Don Basilio Blvd.,

Int., Bgy. Dampalit,

City of Malabon

2 minutes P100.00

3. Give all pertinent data of the dog for

listing/ recording/ processing of

documents and encoding on the database

Staff, Malabon City

Pound

Don Basilio Blvd.,

Int., Bgy. Dampalit,

City of Malabon

10 minutes N / A

4. Have your dog be photographed with you

for the registration form

Have your dog be vaccinated against rabies

Have your dog be tagged

Staff, Malabon City

Pound

Don Basilio Blvd.,

Int., Bgy. Dampalit,

City of Malabon

2 minutes

2 minutes

2 minutes

N / A

5. Claim all the necessary documents

Staff, Malabon City

Pound

Don Basilio Blvd.,

Int., Bgy. Dampalit,

City of Malabon

2 minutes N / A

Requirements:

1. Dog’s record/ data

Clientele:

Dog owners

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CITY ASSESSMENT DEPARTMENT (CAD) 4/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 4008-4009 Mr. Emelito B. Tecson, Acting City Assessor

SERVICES OFFERED:

Issuance/ Transfer/ Consolidation/ Segregation of Tax Declaration of Real Properties

Issuance of Certified True Copy of Tax Declaration

Verification of Real Properties

Issuance of Certifications

1. ACQUISITION OF TAX DECLARATION OF REAL PROPERTIES BY TRANSFER OF OWNERSHIP

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Assessment Records

Division, City

Assessment Dept.

4/F City Hall N/A

1. File your application form and complete

requirements and wait for the Order of

Payment

Assessment Records

Division, City

Assessment Dept.

4/F City Hall 5 minutes N/A

2. Pay the filing fee Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes P100.00 per tax

declaration

Return to City Assessment Dept. and present

the Official Receipt for the recording of O.R.

number

Assessment Records

Division, City

Assessment Dept.

4/F City Hall

N/A

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3.

*Inspection, Verification and Evaluation

Property Appraisal

Division, City

Assessment Dept.

4/F City Hall

3-5 days

5-10 days

(complicated)

N/A

4. Return after 5 days to present your Official

Receipt and claim your Tax Declaration

*after 10 days for complicated applications

Property Appraisal

Division, City

Assessment Dept.

4/F City Hall 5 days after

inspection

10 days

(complicated)

N/A

Requirements:

1. Certified True Copy of Title from the Registry of Deeds

2. Certified True Copy of Notarized Deed of Sale or Deed of Donation or Extrajudicial

Settlement or other types of deed

3. Certified True Copy of Certificate Authorizing Registration (CAR) from Registry of Deeds

4. Certified True Copy of Transfer Tax from the City Treasury Dept.

5. Original Copy of Real Property Tax Certificate of payment

6. Photocopy of Official Receipt of updated payment of Real Proper Tax

7. Photocopy of Community Tax Certificate (Cedula)

8. Photocopy (owner’s copy) Tax Declaration of existing real property subject for transfer

9. Photograph of the property

10. Sworn Statement

11. Official Receipt of Processing fee from the City Treasury Dept.

12. Photocopy of I.D.

13. Authorization Letter (if applicant is not the owner)

Clientele:

Real property owners

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2. ACQUISITION OF CERTIFIED TRUE COPY OF TAX DECLARATION

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure and fill-uprequest form or

submit a written request

Assessment Records

Division, City

Assessment Dept.

4/F City Hall N/A

1. Wait for the verification as per record Assessment Records

Division, City

Assessment Dept.

4/F City Hall 5 minutes N/A

2. Pay the processing fee

Window 3, City

Treasury Dept.

3/F City Hall

5 minutes P50.00(verification)

P50.00

(certification)

3. Return to the City Assessment Dept. and

present the Official Receipt for the

recording of O.R. number

Wait for the processing and approval of

Certified True Copy of Tax Declaration

Assessment Records

Division, City

Assessment Dept.

Assessment Records

Division, City

Assessment Dept.

4/F City Hall

4/F City Hall

5 minutes

N/A

N/A

4. Present your Official Receipt to claim your

Certified True Copy of Tax Declaration

Assessment Records

Division, City

Assessment Dept.

4/F City Hall 5 minutes N/A

Requirement:

1. Documentary Stamp (1 pc. per document)

Clientele:

Real property owners

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3. DECLARATION OF REAL PROPERTY FOR TAXATION PURPOSES

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Assessment Records

Division, City

Assessment Dept.

4/F City Hall N/A

1. File your application form and complete

requirements

Assessment Records

Division, City

Assessment Dept.

4/F City Hall 5 minutes N/A

2. *Field Inspection/ Ocular Inspection Property Appraisal

Division and

Taxmapping Division,

City Assessment Dept.

4/F City Hall 3 days N/A

3. Return to City Assessment Dept. after 5 days

and claim your Notice of Assessment and

Owner’s Copy of the Declaration of Real

Property

Property Appraisal

Division, City

Assessment Dept.

4/F City Hall 5 days after

inspection

N/A

Requirements:

1. Filled out Application Form or written request

2. Building Permit

3. Approved Building Plan

4. Notarized Sworn Statement of the True Current and Fair Market Value of

Real Properties

5. Photocopy of Current Tax Receipt

Clientele:

Real property owners

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4. ACQUISITION OF TAX DECLARATION FROM SEGREGATED OR CONSOLIDATED REAL PROPERTY

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Assessment Records

Division, City

Assessment Dept.

4/F City Hall N/A

1. File your application form and complete

requirements

Assessment Records

Division, City

Assessment Dept.

4/F City Hall 5 minutes N/A

2. Pay the processing fee and return to the City

Assessment Dept.

Present the Official Receipt for the recording

of O.R. number

Window 3, City

Treasury Dept.

Assessment Records

Division, City

Assessment Dept.

3/F City Hall

4/F City Hall

5 minutes P100.00 per Tax

Declaration

3. *Inspection, Verification and Evaluation Property Appraisal

Division and

Taxmapping Division,

City Assessment Dept.

4/F City Hall 3 days N/A

4. Wait for the appraisal and assessment of real

property, and approval of Tax Declaration

Property Appraisal

Division and

Taxmapping Division,

City Assessment Dept.

4/F City Hall 3-5 days

after

inspection

5-10

N/A

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(complicated)

5. Present your Official Receipt to claim your

Notice of Assessment

Assessment Records

Division, City

Assessment Dept.

4/F City Hall 5 minutes N/A

Requirements:

1. Filled out Application Form

2. Transfer Certificate of Title (Certified True Copy)

3. Photocopy of latest Real Property Payment or Tax Clearance

4. Approved Plan (location, subdivision and consolidation plan)

5. Photocopy of Owner’s Copy of Tax Declaration of existing property subject

to segregation/ consolidation

6. Photograph of the property

7. Photocopy of I.D.

8. Authorization Letter (if applicant is not the owner)

Clientele:

Real property owners, or authorized

representative

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5. ACQUISITION OF CERTIFICATION OF NO IMPROVEMENT

Step-By-Step Procedure Division/ Section/ Office

Responsible

Location of

Office

Processing

Time

Amount

of Fees

Inquire/ secure and fill-up request form or

submit a written request

Assessment Records Division,

City Assessment Dept.

4/F City Hall N/A

1. Wait for the verification as per record Assessment Records Division,

City Assessment Dept.

4/F City Hall 10 minutes N/A

2. Pay the processing fee and return to the City

Assessment Dept.

Present the Official Receipt for the recording

of O.R. number

Window 3, City Treasury Dept. 3/F City Hall 3 minutes P100.00

per

certificate

3. *Field Inspection/ Ocular Inspection Property Appraisal Division and

Taxmapping Division, City

Assessment Dept.

4/F City Hall 2-3 days N/A

4. Wait for the preparation and approval of

Certification

Assessment Records Division,

City Assessment Dept.

4/F City Hall 20 minutes N/A

5. Present your Official Receipt to claim your

Certificate

Assessment Records Division,

City Assessment Dept.

4/F City Hall 5 minutes N/A

Requirements:

1. Filled out Request Form or written request

2. Documentary Stamp (1 pc. per document)

3. Photocopy of owner’s copy of Tax Declaration of subject property

4. Photocopy of latest Real Property or Tax Clearance

Clientele:

Real property owners

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6. ACQUISITION OF CERTIFICATION OF PROPERTY HOLDING OR NO PROPERTY HOLDING

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure and fill-up request form or

submit a written request

Assessment Records

Division, City

Assessment Dept.

4/F City Hall N/A

1. Wait for the verification as per record Assessment Records

Division, City

Assessment Dept.

4/F City Hall 5 minutes N/A

2. Pay the processing fee and return to the City

Assessment Dept.

Present the Official Receipt for the recording

of O.R. number

Window 3, City

Treasury Dept.

3/F City Hall 5 minutes P50.00

(Verification)

P50.00

(Certification)

3. Wait for the preparation and approval of

Certification

Assessment Records

Division, City

Assessment Dept.

4/F City Hall 8 minutes N/A

4. Present your Official Receipt to claim your

Certificate

Assessment Records

Division, City

Assessment Dept.

4/F City Hall 5 minutes N/A

Requirements:

1. Filled out Request Form or written request

2. Documentary Stamp (1 pc. per document)

Clientele:

Individuals needing Certification of Property

Holding or No Property Holding

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7. ACQUISITION OF TAXMAPPING VERIFICATION

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure and fill-up request form or

submit a written request

Assessment Records

Division, City

Assessment Dept.

4/F City Hall N/A

1. Pay the processing fee and return to the City

Assessment Dept.

Present the Official Receipt for the recording

of O.R. number

Window 3, City

Treasury Dept.

3/F City Hall 5 minutes P50.00

(Verification)

2. Wait for the verification as per record Taxmapping Division,

City Assessment Dept.

4/F City Hall 3 minutes N/A

3. Wait for the verification of taxmapping

records and approval of document

Taxmapping Division,

City Assessment Dept.

4/F City Hall 10 minutes N/A

4. Present your Official Receipt to claim the

document

Taxmapping Division,

City Assessment Dept.

4/F City Hall 3 minutes N/A

Requirement:

1. Filled out Request Form or written request

Clientele:

Individuals needing Taxmapping Verification

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CITY ENGINEERING DEPARTMENT (CED) 10/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 4001-4002, 1815 Engr. Alan A. Gatpolintan, City Engineer

SERVICES OFFERED:

Issuance of Excavation Permit

1. ACQUISITION OF EXCAVATION PERMIT

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Admin Section, City

Engineering Dept.

10/F City Hall 5 minutes N/A

1. File your application form and complete

requirements

Admin Section, City

Engineering Dept.

10/F City Hall 10 minutes N/A

2. Wait for the evaluation of application and

preparation of Order of Payment

*Inspection (if necessary)

Flood Control

Division and Admin

Section, City

Engineering Dept.

10/F City Hall 15 minutes N/A

3. Pay the necessary fees Window 3, City

Treasury Dept.

3/F City Hall 15 minutes Pls. refer to City

Ordinance No.15-

2005

4. Return to the City Engineering Dept. Admin Section, City 10/F City Hall N/A

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Present the official receipt and wait for the

approval and releasing of Excavation Permit

Proceed to PSTMO for the Traffic Permit

Engineering Dept.

Admin Section, City

Engineering Dept.

Receiving (Window

2), Tricycle

Regulatory Unit,

PSTMO

10/F City Hall

Malabon City

Government

Service Annex (back of City Hall)

5 minutes

N/A

Requirements:

1. Filled out Application Form

2. For MWSI:

Individual House Service Connection and

Leak Repair Application

ForMeralco/ PLDT Installation of Pole:

Barangay Clearance

Sketch Plan/ Request Form from MWSI/ Meralco/ PLDT

For Pipe Laying Projects:

Request Letter

Barangay Clearance

Plan/ Specifications

Restoration/ Maintenance Deposit

Work Schedule/ S-Curve

Construction Methodology

Traffic Re-routing Plan/ Scheme

Homeowner’s Consent (in case of subdivision)

Clientele:

Utility companies

*Maximum tie to conclude the process for pipe laying project – three (3) working days, if complete requirements

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OFFICE OF THE LOCAL BUILDING OFFICIAL 4/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 4005-4007 Engr. Edgardo D. Yanga, City Local Building Official

SERVICES OFFERED:

Issuance of Building, Scaffolding, Sign, Demolition, Fencing and other related permits

Issuance of Certificate of Occupancy and Annual Inspection Certificate

Implementation of PD 1096 otherwise known as The National Building Code of the Philippines

1.APPLICATION OF BUILDING PERMIT

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

LBO Receiving

Section

4/F City Hall N/A

1. File your notarized application form and

complete requirements

*Indorsement to Bureau of Fire Protection

(The applicant shall proceed to the BFP)

*Inspection and Processing of Application

LBO Receiving

Section

Enforcement and

Processing

Divisions, LBO

4/F City Hall

4/F City Hall

10 minutes

N/A

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2. Return to LBO after 5 working days and claim

the Order of Payment

LBO Receiving

Section

4/F City Hall 10 minutes N/A

3. Pay the necessary fees Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Reference:

Schedule of

Fees from the

National

Building Code

4. Return to LBO

Present the Official Receipt and wait for the

final validation, approval and releasing of

Building Permit

LBO Releasing

Section

4/F City Hall

1 hour

N/A

Requirements: 1. Duly Accomplished Application Forms

2. Certified/ Authenticated copy of Transfer Certificate of Title (TCT)

3. Tax Declaration

4. Current Real Property Tax Receipt

5. Five (5) Sets of Plans composed of the ff:

a. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer

b. Architectural Plans(signed and sealed by duly licensed Architect)

c. Structural Plans(signed and sealed by duly licensed Civil/ Structural Engineer)

d. Plumbing Plans (signed and sealed by duly licensed Master Plumber)

e. Sanitary Plans (signed and sealed by duly licensed Sanitary Engineer)

f. Mechanical Plans (signed and sealed by duly licensed Prof. Mechanical Engineer)

g. Electrical Plans (signed and sealed by duly licensed Prof. Electrical Engineer)

h. Electronic Plans (signed and sealed by duly licensed Electronic and Communication Engineer)

6. Locational Clearance (City Planning and Development Office – Zoning Division)

Clientele: Owners of buildings to be constructed,

or authorized representative

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7. Barangay Clearance

8. Contractor’s Tax (In case the project is under contract)

9. Articles of incorporation/ corporation and Secretary certificate in case of corporation

10. Deed of Sale/ Contract of lease in case the applicant is not the lot owner or conformity of lot

owner in lot owner boxes in all forms

11. Structural Computations/ Analysis

12. Soil Boring Test for 3 storeys or higher

13. Bill of Materials

14. Specifications

15. Photocopy of PRC and PTR of Professional/s

16. Construction Logbook

17. DOLE Approved Construction Safety & Health Program

18. Others

Whenever necessary, written clearances shall be obtained from the various authorities exercising and enforcing regulatory functions affecting

buildings/structures. Application for said clearances shall be requested by the owner/applicant and failure to receive reply within seven (7)

days from receipt of the application for building permit shall be sufficient not to cause further delay in processing the bui lding permit application

by the Building Official. Such authorities who are expected to enforce their own regulations are:

1. Department of Public Works and Highways (DPWH)

2. Air Transportation Office (ATO)

3. Housing and Land Use Regulatory Board (HLURB)

4. Local Government Unit (LGU)

5. Department of Tourism (DOT)

6. Department of Environment and Natural Resources (DENR)

7. Department of Transportation and Communication (DOTC)

8. Department of Interior and the Local Government (DILG)

9. Philippine Ports Authority (PPA)

10. Department of Education (DepEd)

11. Department of Health (DOH)

12. Philippine Institute of Volcanology and Seismology (PHIVOLCS)

13. Manila Waterworks and Sewerage System (MWSS)

14. National Water Resources Board (NWRB

15. Department of Agrarian Reform (DAR)

16. Department of Agriculture (DA)

17. Department of Labor and Employment (DOLE)

18. National Housing Authority (NHA)

19. National Council for the Welfare of Disabled Persons (NCWDP)

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2. APPLICATION OF CERTIFICATE OF OCCUPANCY

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure completion form and list of

requirements.

Fill-up the application form and complete all

the requirements including Fire Safety

Inspection Certificate from Bureau of Fire

Protection

LBO Staff, One-

Stop-Shop

3/F City Hall N/A

1. File your notarized application form and

complete requirements

*Inspection and Processing of Application

LBO Staff, One-

Stop-Shop

Enforcement and

Processing

Divisions, LBO

3/F City Hall

4/F City Hall

10 minutes

N/A

N/A

2. Return to One-Stop-Shop after 3 working days

and claim the Order of Payment to the LBO

staff

LBO Staff, One-

Stop-Shop

3/F City Hall 10 minutes N/A

3. Pay the necessary fees Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Reference:

Schedule of

Fees from the

National

Building Code

4. Return to One-Stop-Shop

Present the Official Receipt to the LBO staff

LBO Staff, One-

3/F City Hall

1 hour

N/A

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and wait for the final validation, approval and

releasing of Certificate of Occupancy

Stop-Shop

Requirements: 1. Duly Accomplished Certificate of Completion

2. Fire Safety Inspection Certificate (Bureau of Fire Protection)

3. Photocopies of Building, Sanitary/ Plumbing, Electrical, Mechanical, Electronics Permit, etc.

4. As-built plans in case of changes in the approved plans

5. Approved plans for verification only

6. Photocopy of latest PRC and PTR of Professional/s

7. Duly Accomplished Construction Logbook for verification

Clientele: Business owners

3. APPLICATION OF DEMOLITION PERMIT

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure completion form and list of

requirements

Fill-up the application form and complete all

the requirements

LBO Receiving

Section

4/F City Hall N/A

1. File your notarized application form and

complete requirements

*Inspection and Processing of Application

LBO Receiving

Section

Enforcement and

Processing

Divisions, LBO

4/F City Hall

4/F City Hall

10 minutes

N/A

N/A

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2. Return to LBO after 3 working days and claim

the Order of Payment

LBO Receiving

Section

4/F City Hall 10 minutes N/A

3. Pay the necessary fees Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Reference:

Schedule of

Fees from the

National

Building Code

4. Return to LBO

Present the Official Receipt and wait for the

final validation, approval and releasing of

Demolition Permit

LBO Releasing

Section

4/F City Hall

1 hour

N/A

Requirements: 1. Duly Accomplished Demolition Permit form

2. Certified/ Authenticated copy of Transfer Certificate of Title (TCT)

3. Latest Tax Clearance, Declaration, Receipts

Clientele: Building owners applying for Demolition Permit

4. Barangay Clearance

5. Articles of incorporation/ corporation and Secretary certificate in case of corporation

6. Deed of Sale/ Contract of lease in case the applicant is not the lot owner or conformity of lot

owner in lot owner boxes in all forms

7. Demolition Plan/ Sketch signed and sealed by duly licensed Architect/ Civil Engineer

8. Demolition Methodology

9. Approved Demolition Safety Program (DOLE)

10. Photocopy of PRC and PTR of Professional/s

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4. APPLICATION OF FENCING PERMIT

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure completion form and list

of requirements.

Fill-up the application form and complete

all the requirements.

LBO Receiving Section

4/F City Hall N/A

1. File your notarized application form and

complete requirements

*Inspection and Processing of Application

LBO Receiving Section

Enforcement and

Processing Divisions, LBO

4/F City Hall

4/F City Hall

10 minutes

N/A

N/A

2. Return to LBO after 3 working days and

claim the Order of Payment

LBO Receiving Section 4/F City Hall 10 minutes N/A

3. Pay the necessary fees Windows 1-4, City Treasury

Dept.

3/F City Hall 5 minutes Reference:

Schedule of Fees

from the National

Building Code

4. Return to LBO

Present the Official Receipt and wait for

the final validation, approval and releasing

of Fencing Permit

LBO Releasing Section

4/F City Hall

1 hour

N/A

Requirements: 1. Duly Accomplished Fencing Permit Application Form

2. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer

Clientele: Lot owners or authorized representative

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3. Barangay Clearance

4. Certified/ Authenticated copy of Transfer Certificate of Title (TCT)

5. Latest Tax Clearance, Declaration, Receipts

6. Articles of incorporation/ corporation and Secretary certificate in case of corporation

7. Deed of Sale/ Contract of lease in case the applicant is not the lot owner or conformity of lot owner in lot owner boxes in a ll forms

8. Five (5) Sets of Fencing Plans (signed and sealed by duly licensed Civil Engineer/ Architect)

9. Structural Computations/ Analysis for fence of more than 6 meters in height.

10. Approved Construction Safety Program (DOLE)

11. Photocopy of PRC and PTR of Professional/s

5. APPLICATION OF ANNUAL INSPECTION CERTIFICATES

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time

Amount of

Fees

Issuance of Notice to Building Owner LBO Enforcement

Division

4/F City Hall N/A

1. Submit the documents required as stated in

the Notice

*Inspection and Processing of Application

LBO Receiving

Section

Enforcement and

Processing

Divisions, LBO

4/F City Hall

4/F City Hall

10 minutes

N/A

N/A

2. Return to LBO after 4 working days and claim

the Order of Payment

LBO Receiving

Section

4/F City Hall 10 minutes N/A

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3. Pay the necessary fees and return to LBO Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes Reference:

Schedule of

Fees from the

National

Building Code

4. Present the Official Receipt and wait for the

final validation, approval and releasing of

Annual Inspection Certificates

LBO Releasing

Section

4/F City Hall 1 hour N/A

Requirements: 1. Certificate of Occupancy

2. Latest Fire Safety Inspection Certificate for Business Permit (BFP)

3. Approved / As-Built Plans for Verification

4. Photocopy of latest Business Permit

5. Structural Safety Certificate (Duly Licensed Civil/ Structural Engineer)

6. Structural Safety Certificate (Duly Licensed Civil/ Structural Engineer)

Clientele: Building owners

7. Articles of incorporation/ corporation and Secretary certificate in case of corporation

8. Structural Safety Certificate (Duly Licensed Civil/ Structural Engineer)

9. Sanitary/ Plumbing Safety Certificate (Duly Licensed Sanitary Engineer / Master Plumber)

10. Electrical Safety Certificate (Duly licensed Prof./ Registered Electrical Engineer)

11. Mechanical Safety Certificate (Duly licensed Prof./ Registered Mechanical Engineer)

12. Photocopy of PRC and PTR of Professional/s

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6. CERTIFICATE OF FINAL ELECTRICAL INSPECTION

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time

Amount of

Fees

1. Once the electric meter base is installed.

Immediately Report to this Office & submit the

Photocopy of Electrical Permit

*Inspection and verification if the meter base

installation is installed in accordance with the

approved plans/ permit

LBO Enforcement

Division

Enforcement

Divisions, LBO

4/F City Hall

4/F City Hall

5 minutes N/A

N/A

2. Return to LBO after 2 working days and claim

the Certificate of final electrical inspection.

LBO Receiving

Section

4/F City Hall 10 minutes N/A

Requirement:

1. Photocopy of Electrical/Wiring Permit Clientele: Building owners

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7. SIGN PERMIT

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements.

Fill-up the application form and complete all

the requirements

LBO Enforcement

Division

4/F City Hall N/A

1. Submit the accomplished form and complete

requirements

*Evaluation and verification of the application

and location

LBO Receiving

Section

Enforcement

Divisions, LBO

4/F City Hall

4/F City Hall

5 minutes N/A

2. Return to LBO after 2 working days LBO Receiving

Section

3/F City Hall 5 minutes Reference: City

Ordinance03-2004

3. Pay the required fees Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes N/A

4. Return to LBO and Claim your Sign Permit

LBO Releasing

Section

4/F City Hall 1 hour N/A

Requirements: 1. Duly Accomplished Application Form (for signage, billboard and towers)

2. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer.(for signage, billboard

and towers)

3. Certified/ Authenticated copy of Transfer Certificate of Title (TCT)(for signage, billboard and

towers)

Clientele: Applicants for Sign Permit

4. Current Real Property Tax Receipt and Declaration(for billboard and towers)

5. Barangay clearance and board resolution (for billboard and towers)

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6. Neighborhood consent (for billboard and towers)

7. 5 sets of plans and details signed and sealed by duly licensed Architect or Civil/ Struc tural Engineer.(for signage, billboard and towers)

8. Specification of Materials (for signage, billboard and towers)

9. Bill of Materials(for signage, billboard and towers)

10. Soil Boring Test (for billboards and towers).

11. Structural Computations signed and sealed by duly licensed Civil/ Structural Engineer.(for billboards and towers).

12. Certificate of Occupancy (For existing buildings where billboard will be install)

13. Request letter stating the location, size, content, and duration of the event.(for temporary sign like streamers and the likes)

14. Photocopy of PRC and PTR of Professionals (for signage, billboards and towers).

15. DOLE Approved Construction Safety & Health Program (for billboards and towers).

16. Clearances from National Agencies: (for billboards and towers):

Air Transportation Office (ATO)

Department of Environment and Natural Resources (DENR)

Department of Health (DOH)

Department of Public Works and Highways (DPWH)

Metro Manila Development Authorities (MMDA)

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8. CERTIFICATE OF OPERATION

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure application form and list of

requirements.

Fill-up the application form and complete all the

requirements

4/F City Hall N/A

1. Submit the accomplished form and complete

requirements

*Evaluation and verification of the application

and location

LBO Receiving

Section

Enforcement

Divisions, LBO

4/F City Hall

4/F City Hall

5 minutes

N/A

2. Return to LBO after2 working days

LBO Receiving

Section

4/F City Hall 5 minutes

Reference:

Schedule of Fees

from the National

Building Code

3. Pay the required fees Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes

4. Return to LBO

Wait for the final approval and claim the

Certificate of Operation

LBO Receiving

Section

4/F City Hall

1 hour

N/A

Requirements: 1. Approved mechanical plans and permit

Clientele: Business owners

2. Certification from professional / registered mechanical engineer that the machine is in working condition

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9. TEMPORARY SIDEWALK ENCLOSURE

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

4/F City Hall N/A

1. Submit the accomplished form and complete

requirements

Evaluation and verification of the application

and location

LBO Receiving

Section

Enforcement

Divisions, LBO

4/F City Hall

4/F City Hall

5 minutes N/A

2. Return to LBO after2 working days LBO Receiving

Section

3/F City Hall 5 minutes Reference:

Schedule of

Fees from the

National

Building Code

3. Pay the required fees Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes N/A

4. Return to LBO

Wait for the final evaluation and approval and

claim your Temporary Sidewalk Enclosure

LBO Releasing

Section

4/F City Hall

1 hour

N/A

Requirements: 1. Duly Accomplished Application Form

Clientele: Applicants for Temporary Sidewalk Enclosure

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2. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer

3. Building Permit

4. Barangay Clearance for temporary sidewalk enclosure

5. 5 Sets Plans of sidewalk enclosure signed and sealed by duly licensed Architect/ Civil Engineer

Photocopy of PRC and PTR of Professional/s

10. SCAFFOLDING PERMIT

Step-By-Step Procedure Office/ Person

Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure application form and list of

requirements.

Fill-up the application form and complete all

the requirements.

4/F City Hall N/A

1. Submit the accomplished form and complete

requirements

*Evaluation and verification of the application

and location.

LBO Receiving

Section

Enforcement

Divisions, LBO

4/F City Hall

4/F City Hall

5 minutes N/A

2. Return to LBO after2 working days LBO Receiving

Section

4/F City Hall 5 minutes Reference:

Schedule of

Fees from the

National

Building Code

3. Pay the required fees Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes N/A

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4. Return to LBO

Wait for the final evaluation and approval, and

claim your Scaffolding Permit

LBO Releasing

Section

4/F City Hall 1 hour

N/A

Requirements: 1. Duly Accomplished Application Form

2. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer

3. Building Permit

4. Barangay Clearance for scaffolding permit.

5. 5 Sets Plans of scaffoldings signed and sealed by duly licensed Architect/ Civil Engineer

6. Photocopy of PRC and PTR of Professional/s

Clientele: Applicants of Scaffolding Permit

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CITY CIVIL REGISTRY DEPARTMENT (CCRD) 3/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 3002-3004 Atty. Enrico P. Sevilla, City Civil Registrar

SERVICES OFFERED:

Issuance of Certified Copy of Civil Registry Documents (Birth Cert./Marriage Cert./Death Cert. etc.)

On-time and Late Registration of Birth, Marriage and Death Certificate

Issuance of Marriage License

Registration of Legal Instruments

Registration of RA9255 (AUSF) (Adoption, Annulment, etc.);

Filing and Processing of RA9048 (Correction of clerical error/Change of first name)

RA9858 (Legitimation of children born to parents below marrying age) (Legitimation, Acknowledgement/Admission of Paternity)

Registration of Court Decrees

Registration of Foundling

Endorsement of Documents to National Statistics Office

Batch Request Query System (BREQS – NSO)

BIRTH

The birth of the child, being a vital event, should be registered at the Office of the City Civil Registrar within a thirty ( 30) days from

the time of birth. Other than serving identification purposes, a certificate of birth is also required by various agencies and

instrumentalities in availing of their services.

Client Groups:Parents/guardians/attendant at birth/hospital authorities and persons who have reached legal age but whose facts of

births have not been reported at the Civil Registrar’s Office

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B1. REGULAR / ON-TIME REGISTRATION FILING OF BIRTH (REGISTRATION WITHIN 30 DAYS FROM BIRTH)

Step-By-Step Procedure

Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. File your Municipal Form 102 / Certificate of

Live Birth (COLB) and complete

requirements

*typewritten, use only black ink

Birth Division, City

Civil Registry Dept.

3/F City Hall 15 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment

Birth Division, CCRD 3/F City Hall 10 minutes NONE

3. Pay the necessary fees and present the

Official Receipt (OR) to the CCRD

Windows 1-4,City

Treasury Dept.

3/F City Hall 5 minutes

(dependent on

queue)

P 80.00

Registration Fee

4. Return after 3 working days to claim the

registered Certificate of Live Birth

Birth Division, CCRD 3/F City Hall 15 minutes NONE

Requirements: 1. Filled out Application Form (typewritten, use only blank ink)

2. If married:

Xerox copy of Marriage Contract

If not married/ Unknown Father:

Personal appearance of Father / Mother

Sign the Affidavit of Admission of Paternity

2 Valid IDs of father/ 1 Valid ID of Mother

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B2. LATE REGISTRATION OF BIRTH (REGISTRATION MORE THAN 30 DAYS AFTER BIRTH)

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. File your Municipal Form 102 / Certificate of

Live Birth (COLB) and complete

requirements

*typewritten, use only blank ink

Birth Division, City

Civil Registry Dept.

3/F City Hall 15 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment

Birth Division, CCRD 3/F City Hall 10 minutes NONE

3. Pay the necessary fees and present the

Official Receipt (OR) to the CCRD

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes

(dependent on

queue)

P 80.00

Registration fee

P 150.00 Penalty

4. Return after ten (10) days to claim the

registered Certificate of Live Birth

Birth Division, CCRD 3/F City Hall 15 minutes NONE

Requirements: 1. Personal Appearance of (Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant)

2. Negative Result from NSO

3. Any two (2) of the following documents with Name of the Child, Birthday, Birthplace and Names of Parents (if possible)

Baptismal Certificate

Immunization Card

Form 137-E (Elementary) or Form 137-A (High School)

Certified Xerox Copy of Voter’s Affidavit

Old NBI Clearance (5 years ago)

Form E-1, Form E-4, or RS-1 of SSS

Service Record (if employed)

4. New Form of Birth from hospital, clinic, midwife or “hilot”

5. Certified Xerox Copy of Marriage Contract of child / owner of certificate (if married)

6. Certified Xerox Copy of Marriage Contract of Parents (if possible)

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7. Barangay Certificate of Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant (resident of City of Malabon only)

Indicate purpose “For delayed registration of Birth Certificate”

Indicate Name of the Child, Birthday, Birthplace, and Names of Parents

8. Two (2) valid ID’s of Father/ One (1) valid ID of Mother, Child, Guardian, Grand Parent, nearest relative

Any of the following:

- Barangay ID, Passport, GSIS, SSS ID, Voter’s ID, PAG-IBIG ID, PhilHealth ID, Student ID Employees ID, Postal ID, Driver’s License, Police

Clearance, NBI Clearance, Senior Citizen ID, TIN, Seafarer’s Reg. Cert., PNP ID, PDEA ID, Health Certificate, Fish worker/fish folk License,

Occupation Permit

9. Affidavit of two (2) disinterested persons (witness) not related to the parents of the child and older than the applicant (with 1 valid ID)

*Forms can be secured from the CCRD

10. Affidavit of Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant

11. Certification of Birth Not Available (Window A).

*The term “Child” refers to the person whose birth is sought to be registered.

B3. OUT-OF-TOWN LATE REGISTRATION OF BIRTH

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. File your Municipal Form 102 / Certificate of

Live Birth (COLB) and complete

requirements

*typewritten, use only blank ink

Birth Division,

City Civil

Registry Dept.

3/F City Hall 15 minutes NONE

2. Return to CCRD after 10 days posting Birth Division,

CCRD

3/F City Hall 10 minutes NONE

3. Proceed to Malabon Post Office to pay for

Postal Money Order or LBC for Peso Pack, and

Malabon Post

Office,

Gen. Luna St.,

Concepcion/

Dependent upon

the client

Dependent upon

the courier

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return to CCRD

LBC-Malabon or

other reputable

courier service

Nearest LBC is

located along

Leoño St.,

Tañong, Malabon

4. Submit the Postal Money Order or LBC Peso

Pack to CCRD and wait for the releasing of

documents.

Birth Division,

CCRD

3/F City Hall 15 minutes NONE

5. Endorsed the COLB and its supporting papers

to the CCR where the event took place using

the Postal Money Order or LBC Peso Pack.

Client / Courier Dependent upon

the clients

choice of

courier.

Dependent upon

the courier

Dependent upon

the courier

6. Follow-up the status of application @281-

4999/281-3487/ 281-4106 local 3001-3004

Birth Division &

CRD concerned

3/F City Hall 1 month after

Step No. 5

NONE

Requirements: 1. Personal Appearance of (Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant)

2. Negative Result from NSO

3. Any two (2) of the following documents with Name of the Child Applicant, Birthday, Birthplace and Name of Parents (if possible)

Baptismal Certificate

Immunization Card

Form 137-E (Elementary) or Form 137-A (High School)

Certified Xerox Copy of Voter’s Affidavit

Old NBI Clearance (5 years ago)

Form E-1, Form E-4, or RS-1 of SSS

Service Record (if employed)

4. New Form of Birth from hospital, clinic, midwife or “hilot”

5. Certified Xerox Copy of Marriage Contract of Application (if married)

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6. Certified Xerox Copy of Marriage Contract of Parents (if possible)

7. Barangay Certificate of Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant (resident of City of Malabon only)

Indicate purpose “For delayed registration of Birth Certificate”

Indicate Name of the Child/ Applicant’s Birthday, Birthplace, and Name of Parents

8. Two (2) valid IDs of Father/ One (1) valid ID of Mother, Applicant, Guardian, Grand Parent, nearest relative

Any of the following:

- Barangay ID, Passport, GSIS, SSS ID, Voter’s ID, PAG-IBIG ID, PhilHealth ID, Student ID Employees ID, Postal ID, Driver’s License, Police

Clearance, NBI Clearance, Senior Citizen ID, TIN, Seafarer’s Reg. Cert., PNP ID, PDEA ID, Health Certificate, Fish worker/fis h folk License,

Occupation Permit

9. Affidavit of two (2) disinterested persons (witness) not related to the parents of the child and older than the applicant (with 1 valid ID)

*Forms can be secured from the CCRD

10. Affidavit of Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant

11. Affidavit of Out of Town Registration

*Forms can be secured from the CCRD

12. Postal Money Order from the Malabon Post Office/ Peso Pack from LBC-Malabon

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MARRIAGE

M1. ACQUISITION OF MARRIAGE LICENSE

Where a marriage license is required, each of the contracting parties shall file separate sworn application for such license with the

proper local civil registrar of the place where either or both of the contracting parties reside. The local civil registrar c oncerned

enters all applications for marriage license filed in a registry books strictly in the order in which the same are received. When the

license is issued, the same shall be valid in any part of the Philippines for a period of 120 days from the date of issuance, and shall be

deemed automatically cancelled after the expiration date even if the contracting parties have not made use of it.

Client Groups: Single individuals/ contracting parties whom wants to get married

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Fill-up and file your Municipal Form 90 and

complete requirements

Marriage

Division, City

Civil Registry

Dept.

3/F City Hall 15 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment if application

is found in order

Marriage

Division, CCRD

3/F City Hall 10 minutes NONE

3. Pay the necessary fees and present the

Official Receipt (OR) to the CCRD

Windows 1-4City

Treasury Dept.

3/F City Hall 5 minutes P 100.00

Application and

Filing Fee

4. Attend to family planning seminar on the date

scheduled and return to CCRD after ten (10)

City Health Dept. 8/F City Hall Half day (every

Thursday)

NONE

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days.

5. Pay the necessary fees and present the

Official Receipt (OR) to CCRD.

Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P 100.00

Marriage

License Fee

6. Wait for the releasing of Marriage License. Marriage

Division, CCRD

3/F City Hall 15 minutes NONE

Requirements:

1. Personal appearance of applying parties

2. Both applicants must be of legal age (18 years old or above)

3. At least one of the applicants must be a resident of Malabon City

4. If applicant is 18-21 years of age, notarized consent of father and mother, surviving parent or guardian.

If applicant is 22-25 years of age, notarized advice of father and mother, surviving parent or guardian

*Forms may be secured from the CCRD.

5. Applicants must bring the following:

a. Barangay Certificate of Residency

b. Birth Certificate (Certified/ NSO copy)

c. Government issued ID

d. NSO Copy of Certification of No Marriage Record (CENOMAR)

e. If one of the applying parties is a foreigner/ alien:

i. Legal Capacity to Marry / Sworn Declaration (from their Embassy of Consular Office based in the Philippines) with

Authentication Certification by the DFA

ii. Xerox copy of Foreigner’s Passport

iii. If Divorced/ Annulled, bring divorce/ annulment papers with Authentication Certification by the DFA

6. All applying parties are required to attend Marriage Counselling and Family Planning Seminar at Malabon City Health Dept., 8 thFlr.

City Hall Bldg.

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M2. REGISTRATION OF CERTIFICATE OF MARRIAGE

For marriage solemnized inMalabon City, the solemnizing officer, contracting parties, any person duly authorized by the solemnizing

officer/contracting parties shall register the Certificate of Marriage in the Local Civil Registry Office of the Malabon City within 15

days after celebration. For marriage of exceptional character, within 30 days from the date of solemnization (Article 34).

Client Groups:

1. Any Priest, rabbi, imam, or minister of any church or religious sect duly authorized by his church or religious sect, their

representative and registered with the civil registrar general

2. Any incumbent member of the judiciary within the court’s jurisdiction

3. Local Chief Executives

4. Owner of the document

M2.1 REGULAR / IN-TIME FILING OF MARRIAGE CERTIFICATE

*Within 15 Days from Celebration if with Marriage License

*Within 30 Days from Celebration if Exempted from Ml under Art. 34

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. File your Municipal Form 97 / Certificate of

Marriage and complete requirements

*typewritten, use only black ink

Marriage

Division, City

Civil Registry

Dept.

3/F City Hall 5 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment

Marriage

Division, CCRD

3/F City Hall 5 minutes NONE

3. Pay the necessary fees and present the

Official Receipt (OR) to the CCRD

Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P 100.00

Registration Fee

(Church)

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P 150.00

Registration and

Solemnizing Fee

(Civil)

4. Wait for the releasing of registered Marriage

Certificate

Marriage

Division, CCRD

3/F City Hall 15 minutes NONE

Requirements:

1. Duly accomplished form of Certificate of Marriage / Municipal Form 97

M2.2 LATE REGISTRATION OF MARRIAGE CERTIFICATE

*After 15 Days from Celebration if with Marriage License

*After 30 Days from Celebration if Exempted from Ml under Art. 34

Step-By-Step Procedure

Division/

Section/

Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. File your Notarized Municipal Form 97 /

Certificate of Marriage and complete

requirements

*typewritten, use only black ink

Marriage

Division, City

Civil Registry

Dept.

3/F City Hall 10 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment

Marriage

Division, CCRD

3/F City Hall 5 minutes NONE

3. Pay the necessary fees and present the

Official Receipt (OR) to the CCRD

Windows 1-4

City Treasury

Dept.

3/F City Hall 5 minutes P 100.00

RegistrationFee(Church)

P200.00 Penalty

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P 150.00

Registration and

Solemnizing Fee (Civil)

P200.00 Penalty

4 Return after ten (10) days to claim the

registered Marriage Certificate

Marriage

Division, CCRD

3/F City Hall 15 minutes NONE

Requirements:

1. Duly-accomplished Municipal Form 97

2. Negative Result from NSO

3. Certificate of no records from the Local Civil Registry Office

4. Affidavit of Solemnizing Officer or one of the contracting parties stating the exact place and date of marriage, the facts and

circumstances surrounding the marriage and the reason or cause of the delay (Attached Certified Death Certificate if one has

already died)

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DEATH

It shall be the responsibility of the spouse or any nearest relative who has knowledge of the death to report the same within forty-

eight (48) hours if the deceased died without medical assistance. The Health Officer shall examine the deceased and shall certify as

to the cause of death and direct the registration of the death to the officer of the Civil Registrar within the reglamentary period of

thirty (30) days.

Client Groups: General Public

D1. REGULAR FILING OF DEATH CERTIFICATE (Certificate being registered within 30 days from death)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. File your Municipal Form 103 / Certificate of

Death and complete requirements

*typewritten, use only black ink

Death Division,

City Civil

Registry Dept.

3/F City Hall 5 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment

Death Division,

CCRD

3/F City Hall 5 minutes NONE

3. Pay the necessary fees and present the

Official Receipt (OR) to the CCRD

Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P 80.00

Registration Fee

4. Wait for the releasing of registered Death

Certificate

Death Division,

CCRD

3/F City Hall 15 minutes NONE

Requirements:

Duly accomplished form of Certificate of Death / Municipal Form 103

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D2. Late Registration of Death Certificate (Certificate being registered after 30 days from death)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. File your Notarized Municipal Form 103 /

Certificate of Death complete requirements

*typewritten, use only black ink

Death Division,

City Civil

Registry Dept.

3/F City Hall 10 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment

Death Division,

CCRD

3/F City Hall 5 minutes NONE

3. Pay the necessary fees and present the

Official Receipt (OR) to the CCRD

Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P 80.00

Registration Fee

P200.00 Penalty

4 Return after ten (10) days to claim the

registered Death Certificate

Death Division,

CCRD

3/F City Hal 15 minutes NONE

Requirements:

1. Duly accomplished Municipal Form 103

2. Affidavit executed by hospital administrator or attendant at death stating the name of deceased, facts of death, date and place of

burial/cremation and circumstances why the death was not reported within 30 days after death.

3. Certification from cemetery or crematorium.

4. Approval for registration by the health officer in the box provided in MF 103

5. Negative Result from NSO

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ISSUANCE OF CERTIFIED TRUE TRANSCRIPTION COPY OF BIRTH, MARRIAGE AND DEATH

Any interested individuals may secure from the City Civil Registrar’s Office certified true transcription copies of birth, marriage and

death certificates for any legal purposes.

Client Groups: General Public

REQUEST FOR CTC OF BIRTH, MARRIAGE AND DEATH CERTIFICATE

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Fill-up the request form with correct and

complete information

Window A, City

Civil Registry

Dept.

3/F City Hall Dependent

upon the

client

NONE

2. Wait for the retrieval of records and

preparation of Order of Payment

Birth, Marriage,

Death, Records

Division, CCRD

3/F City Hall 20 minutes NONE

3. Pay the necessary fees and present the

Official Receipt (OR) to the CCRD

Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes Birth Cert.

(married)P100.00

(Not married) P 150. 00

Marriage Cert. P100.00

Death Cert. P 100.00

4. Claim the requested copy of certificate. Window A, CCRD 3/F City Hall 5 minutes NONE

Requirements:

1. Valid ID

2. Except for the spouse, parent, descendant or older sibling, Special Power of Attorney (SPA) from the owner of the document

*Proof of relationship has to be convincingly established (Rule 24 of A.O. 1, s. 1993 re Non-Disclosure of Birth Records)

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MIGRANT PETITION (Certificate registered in other city/ municipality)

RA 9048 AND RA 10172

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Tell your concern with the officer and present

documents in support to your intended

petition

Staff,City Civil

Registry Dept.

3/F City Hall 30 minutes NONE

2. If your concern falls under RA 9048 or RA

10172 and documents in support thereof are

sufficient, wait for preparation of petition and

issuance of Order of Payment

Staff, City Civil

Registry Dept.

3/F City Hall 1 day NONE

3. Pay the fees and present the O.R. to the CCRD

Windows 1-4 City

Treasury Dept.

3/F City Hall 10 minutes (Service Fees)

P 500.00 Correction of

Error

P 1,000.00 Change of

first name

4 Proceed to Malabon Post Office to pay for

Postal Money Order, or to LBC for Peso Pack,

and surrender the same to the CCRD

Malabon Post

Office,

LBC-Malabon or

other reputable

courier service

Gen. Luna St.,

Concepcion/

Nearest LBC

is located

along

Dependent

upon the

client

Filing Fees in the LGU

where the petition shall

be transmitted:

P 1,000.00 Correction

of Error under RA

9048

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LeoñoSt.,

Tañong,

Malabon

P 3,000.00

Change of first name;

Correction of gender

or date of birth under

RA 10172

Plus:

P 500.00 mailing,

registration and other

expenses for CRD

where the petition shall

be endorsed may incur.

5. If Petition involves change of first name or RA

10172, have a copy of petition published for 2

consecutive weeks in a newspaper of general

circulation & present proof of publication

(affidavit of publisher & sample clipping)

Client / Publisher Dependent

upon the

client’s

choice of

publication

Dependent

upon the

client

Dependent upon the

publisher

6. Wait for the advice from the CRD of the

city/municipality where the Petition is

endorsed for update or you may inquire from

the PSA after 3 months.

CRD concerned CRD

concerned

3 months Dependent upon the

CRD where the petition

is endorsed, and the

PSA

Requirements:

1. NSO Copy and Certified Xerox Copy of certificate to be corrected

2. 3 copies of both the affidavit of publisher & sample clipping for RA 10172 and RA9048 (Change of Name)

3. As many documents below as possible upon which correction or change shall be based, but not less than 2:

a. Baptismal Certificate

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b. Voter’s affidavit

c. GSIS record

d. SSS record

e. Medical record

f. Business record

g. School records (Form 137 or 138, TOR)

h. Driver’s License, PRC ID, Postal, and similar government-issued ID

i. Insurance policy

j. Civil Registry records of ascendants

k. land titles

l. bank passbook

m. NBI, Police and Employer clearances (Mandatory for Petition for Change of First Name)

n. others

Include for correction of gender: 4. Medical Records showing entry to be corrected

5. Medical Certificate Sign by any Government Hospital/Health Institution or Public Health Office (that petitioner has not

undergone SEX CHANGE or TRANSPLANT)

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R.A. 9048

Republic Act No. 9048 authorizes the City or Municipal Civil Registrar or the Consul General to correct a cler ical or typographical

error in an entry and/or change of first name or nickname in the civil register without need of a judicial order. An administrative

remedy in nature, it is a departure from the usual judicial process in correcting clerical errors of changing an entry in civil registry

documents. It is aimed at according petitioners an expeditious and cheaper way of correcting errors found in his/her record.

Client Groups: Any person of legal age who have direct and personal interest in the petition for correction of clerical error or

change of first name (the owner of the document, or his/her spouse, children, parents, siblings and grandparents, guardian or any

other person duly authorized by law or by the owner of the document).

RA1 CORRECTION OF CLERICAL ERROR (Certificate Registered in Malabon)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office Processing Time

Amount of

Fees

1. Tell your concern with the officer and

present documents in support to your

intended petition

Staff, City Civil

Registry Dept.

3/F City Hall 30 minutes NONE

2. If your concern falls under RA 9048 and

documents in support thereof are sufficient,

wait for preparation of petition and issuance

of Order of Payment

Staff, City Civil

Registry Dept.

3/F City Hall 1 day NONE

3. Pay the fees and present the OR to the CCRD Windows 1-4 City

Treasury Dept.

3/F City Hall 10 minutes P 1,000.00

Filing Fee

4. Have your petition notarized and file it to the

officer

Client / Notary

Public

Dependent upon

the client’s

Variable Dependent upon

the Notary

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choice of Notary

Public

Public

5. Wait for the Release of Decision

*if favourable, the Decision and records shall

be transmitted to the CRG

If unfavourable, you may file an Appeal within

10 working days from receipt thereof to the

CRG

Staff, City Civil

Registry Dept.

3/F City Hall 5 working days

after completion

of 10-day posting

of petition

NONE

6. Wait for the action to be taken by the PSA

Legal Department. If favourable, CCRD will

issue Certificate of Finality

PSA Legal

Department

PSA Quezon Ave,

Quezon City

Variable NONE

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RA2 CHANGE OF FIRST NAME (Certificate registered in Malabon)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office Processing Time

Amount of

Fees

1. Tell your concern with the officer and

present documents in support to your

intended petition

Staff, City Civil

Registry Dept.

3/F City Hall 30 minutes NONE

2. If your concern falls under RA 9048 and

documents in support thereof are sufficient,

wait for preparation of petition and issuance

of Order of Payment

Staff, City Civil

Registry Dept.

3/F City Hall 1 day NONE

3. Pay the fees and present the OR to the CCRD Windows 1-4 City

Treasury Dept.

3/F City Hall 10 minutes P 3,000.00

Filing Fee

4. Have your petition notarized and file it to the

officer

Client / Notary

Public

Dependent upon

the client’s

choice of Notary

Public

Variable Dependent upon

the Notary

Public

5 Have the copy of petition published for 2

consecutive weeks in a newspaper of

general circulation & present proof of

publication (affidavit of publisher & sample

clipping)

Client /Publisher Dependent upon

the client’s

choice of

publication

Dependent upon

the client

Dependent upon

the publisher

6. Wait for the Release of Decision.

*if favourable, the Decision and records shall

be transmitted to the CRG

Staff, City Civil

Registry Dept.

3/F City Hall 5 working days

after completion

of 10-day posting

of petition AND

NONE

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If unfavourable, you may file an Appeal within

10 working days from receipt thereof to the

CRG

receipt of proofs

of publication

from you

7. Wait for the action to be taken by the PSA

Legal Department, CCRD will issue you

Certificate of Finality

PSA Legal

Department

PSA Quezon Ave,

Quezon City

Variable NONE

Requirements:

1. NSO Copy and Certified Xerox Copy of certificate to be corrected

2. 3 copies of both the affidavit of publisher & sample clipping for RA 10172 and RA9048 (Change of Name)

3. As many documents below as possible upon which correction or change shall be based, but not less than 2:

a. Baptismal Certificate

b. Voter’s affidavit

c. GSIS record

d. SSS record

e. Medical record

f. Business record

g. School records (Form 137 or 138, TOR)

h. Driver’s License, PRC ID, Postal, and similar government-issued ID

i. Insurance policy

j. Civil Registry records of ascendants

k. Land titles

l. Bank passbook

m. NBI, Police and Employer clearances (Mandatory for Petition for Change of First Name)

n. Others

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R.A 10172 (Certificate registered in Malabon)

Republic Act No. 10172 entitled “An Act Further Authorizing the City or Municipal Civil Registrar or the Consul General to Correct

Clerical or Typographical Errors in the Day and Month in the Date of Birth or Sex of a Person Appearing in the Civil Register Without

Need of a Judicial Order amending for this Purpose Republic Act Numbered Ninety Forty Eight.”

Client Groups: Any person of legal age who have direct and personal interest in the petition for correction of date and birth and

gender. (The owner of the document, or his/her spouse, children, parents, siblings and grandparents, guardians or any other duly

authorized by law or by the owner of the document)

CORRECTION OF DATE AND MONTH OF BIRTH, AND GENDER OF A PERSON (Certificate Registered in Malabon)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office Processing Time Amount of Fees

1. Tell your concern with the officer and

present documents in support to your

intended petition

Staff, City Civil

Registry Dept.

3/F City Hall 30 minutes NONE

2. If your concern falls under under RA 10172

and documents in support thereof are

sufficient, wait for preparation of petition

and issuance of Order of Payment

Staff, City Civil

Registry 0ffice

3/F City Hall 1 day NONE

3. Pay the fees and present the OR to the

CCRD

Windows 1-4 City

Treasury Dept.

3/F City Hall 10 minutes P 3,000.00

Filing Fee

4. Have your petition notarized and file it to

the officer

Client / Notary

Public

Dependent upon

the client’s

choice of Notary

Variable Dependent upon

the Notary Public

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Public

5 Have the copy of petition published for 2

consecutive weeks in a newspaper of

general circulation & present proof of

publication (affidavit of publisher, sample

clipping & copy of newspaper edition)

Client /Publisher Dependent upon

the client’s

choice of

publication

Dependent upon

the client

Variable,

dependent upon

the publisher

6. Wait for the Release of Decision

*if favourable, the Decision and records

shall be transmitted to the CRG

If unfavourable, you may file an Appeal

within 10 working days from receipt thereof

to the CRG

Birth, Marriage,

Death Division,

CCRD

3/F City Hall 5 working days

after completion

of 10-day posting

of petition AND

receipt of proofs

of publication

from you

NONE

7. Wait for the action to be taken by the PSA

Legal Department

PSA Legal

Department

PSA Quezon Ave,

Quezon City

Variable NONE

Requirements:

1. Requirements for RA 10172

2. Medical Records showing entry to be corrected

3. Medical Certificate Sign by any Government Hospital/Health Institution or Public Health Office (petitioner should not undergo ne

SEX CHANGE or TRANSPLANT)

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LEGITIMATION

Children conceived and born out of a valid marriage are illegitimate, unless otherwise provided in the Family Code (Art. 165, F.C.)

Client Groups: Father/Mother of the child

L1 LEGITIMATED BY SUBSEQUENT MARRIAGE

(2 Processes: 1st with the CCRD and 2nd with the PSA-NSO thru the CCRD’s endorsement)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. File all the requirements including Notarized

Joint Affidavit of Legitimacy

*Secure blank affidavit from the CCRD

Birth Division,

City Civil

Registry Dept.

3/F City Hall 15 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment

Birth Division,

CCRD

3/F City Hall 5 minutes NONE

3. Pay the fees and present the OR to the CCRD Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P 400.00

4. Return after ten (10) days to claim the

Annotated Birth Certificate and wait for the

preparation of Order of Payment for

endorsement to the PSA

Birth Division,

CCRD

3/F City Hall 15 minutes NONE

5. Pay the fees and present the OR to the CCRD

and return after 1 week

Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P 200.00

6. Endorse through the Post Office or reputable

courier all the documents to be given by the

CCRD

Client / Courier Dependent upon

the client’s

choice of

Dependent upon

the courier

Dependent upon

the courier

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courier.

7 Proceed to PSA after 3 working days and

request for authenticated birth certificate.

*Present the OR issued by the courier

PSA, Area B East. Ave,

Quezon City

Dependent upon

the PSA

Dependent upon

the PSA

R.A. 9858

These rules shall apply to all children conceived and born outside of marriage of parents who, at the time of conception of the child,

were not disqualified by any impediment to marry each other, or were so disqualified only because either or both of them were be low

eighteen (18) years of age.

Client Groups: Father/Mother is below 18 at the time of conception of the child

L2 LEGITIMATION OF CHILDREN BORN TO PARENTS BELOW MARRYING AGE

(2 Processes: 1st with the CCRD and 2nd with the PSA-NSO thru the CCRD’s endorsement)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. File all the requirements including Notarized

Joint Affidavit of Legitimacy Stating the

Minority of Father/Mother

*Secure blank affidavit from the CCRD

Birth Division,

City Civil

Registry Dept.

3/F City Hall 15 minutes NONE

2. Wait for the verification of data and

preparation of Order of Payment

Birth Division,

CCRD

3/F City Hall 5 minutes NONE

3. Pay the fees and present the OR to the CCRD Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes NONE

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4. Return after ten (10) working days to claim the

Annotated Birth Certificate and wait for the

preparation of Order of Payment for

endorsement to the PSA

Birth Division,

CCRD

3/F One-Stop-

Shop, City Hall

15 minutes P 400.00

5. Pay the fees and present the OR to the CCRD

and return after 1 week

Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P 200.00

6. Endorse through the Post Office or reputable

courier all the documents to be given by the

CCRD

Client / Courier

Dependent upon

the client’s

choice of

courier.

Dependent upon

the courier

Dependent upon

the courier

7. Proceed to PSA after 3 working days and

request for authenticated birth certificate.

*Present the OR issued by the courier

PSA, Area B East. Ave,

Quezon City

Dependent upon

the PSA

Dependent upon

the PSA

Requirements:

1. Notarized Affidavit of Legitimacy (Please secure form from the Birth Division)

2. Certified True Copy of Birth Certificate of the child

3. NSO Copy or SECPA of Marriage Certificate of Parents

4. CENOMAR of both parents

5. 1 Valid ID of Father and Mother

6. Personal appearance of both parents

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R.A. 9255

An act allowing illegitimate children to use the surname of their father (AUSF)

Client Groups: Father/Mother of the child

AUTHORITY TO USE THE SURNAME OF THE FATHER

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. File the Notarized Affidavit to Use the

Surname of the Father and complete

requirements

*Secure blank affidavit from the CCRD

Birth Division,

City Civil

Registry Dept.

3/F City Hall 15 minute0s NONE

2. Wait for the verification of data and

preparation of Order of Payment

Birth Division,

CCRD

3/F City Hall 5 minutes NONE

3. Pay the fees and present the OR to the CCRD Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P400.00

4. Return after ten (10) days to claim the

Annotated Birth Certificate

Birth Division,

CCRD

3/F City Hall 15 minutes NONE

5 Proceed to PSA and request for authenticated

birth certificate

PSA, Area B East. Ave,

Quezon City

Dependent upon

the PSA

Dependent upon

the PSA

Requirements:

1. Notarized Affidavit to Use the Surname of the Father (Please secure form from the Birth Division)

2. Certified True Copy of Birth Certificate of the child

3. Two (2) Valid Id of father

4. 1 Valid ID of Mother

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BATCH REQUEST QUERY SYSTEM (BREQS) - NSO

Any interested individuals may secure from the City Civil Registrar’s Office NSO Authenticated of Birth, Marriage, Death and

CENOMAR for any legal purposes.

Client Groups: General Public

REQUEST FOR NSO AUTHENTICATED OF BIRTH, MARRIAGE, DEATH AND CENOMAR

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Fill-up the request form with complete and

correct information

Wait for the preparation of Order of

Payment

Window C, City Civil

Registry Dept.

Window C, CCRD

3/F City Hall

3/F City Hall

Dependent

upon the client

5 minutes

None

None

2. Pay the necessary fees and return to the

CCRD

Windows 1-4 City

Treasury Dept.

3/F City Hall 5 minutes P 100.00 (Service Fee)

P 140.00 for BC, MC and DC, and P 195.00 for CENOMAR to be entrusted to Window C

3. Claim after 1 week your requested

Authenticated BC, MC or DC and 10 working

days for CENOMAR with Official Receipt (O.R.)

from NSO

Window C, CCRD 3/F City Hall 15 minutes None

Requirements: 1. Completely, legibly and correctly filled up form (A wrong data may produce a negative result. Fee paid is not refundable)

2. Valid ID

3. Except for the spouse, parent, descendant or older sibling, Special Power of Attorney (SPA) from the owner of the document

*Proof of relationship has to be convincingly established (Rule 24 of A.O. 1, s. 1993 re Non-Disclosure of Birth Records)

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PUBLIC SAFETY AND TRAFFIC MANAGEMENT OFFICE (PSTMO) Malabon City Government Service Annex, F. Sevilla Blvd., San Agustin, Malabon City / Local 1014, 1015, 1017, 1018 Mr. Roderick D. Tongol, OIC-Public Safety and Traffic Management Office

SERVICES OFFERED:

Issuance of Permit to Operate for Motorized Tricycles and Pedicabs

Renewal or Dropping of Franchise of Motorized Tricycles and Pedicabs

Releasing of Confiscated Driver’s License

Releasing of Impounded Vehicles

Issuance of Traffic Permit for Excavation

1. ACQUISITION OF PERMIT TO OPERATE FOR MOTORIZED TRICYCLES AND PEDICABS

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office Processing Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Receiving

(Window 2),

Tricycle

Regulatory Unit,

PSTMO

Malabon

City

Government

Service

Annex (back

of City Hall)

N/A

1. File your application form and complete

requirements

a. For Walk-in Application:

Wait for the unit inspection of motorized

Receiving

(Window 2),

Tricycle

Regulatory Unit,

PSTMO

Malabon

City

Government

Service

Annex (back

5 minutes

10 minutes

(individual

application)

N/A

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vehicle or pedicab and issuance of Order of

Payment

b. For Bulk Application:

Wait for the screening/ evaluation of

application and issuance of Order of Payment

Receiving

(Window 2),

Tricycle

Regulatory Unit,

PSTMO

of City Hall)

1 day (bulk

application,

maximum of 50

applications)

Allowable Period

For Extension:

5 working days

for more than 50

applications

2. Pay the necessary fees

Windows 2-4,

City Treasury

Dept.

3/F City

Hall

5 minutes

(individual)

2 hrs. (bulk

payments)

Motorized For Hire-

P255.00

Supervision–

P580.00

Private–P155.00

Pedicab for

Driver’s I.D.–

P75.00

Franchise Fee -

P225.00

Dropping of

Franchise–P200.00

Note: Surcharge of

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twenty five percent

(25%) and one

percent(1%) per

month after the

deadline set by

Tricycle Regulatory

Unit

3. Return to Tricycle Regulatory Unit of PSTMO

Present the Official Receipt and Wait for the

recording and encoding of data/ information,

and preparation of Permit To Operate (PTO)

Window 2,

Tricycle

Regulatory Unit,

PSTMO

Malabon

City

Government

Service

Annex (back

of City Hall)

10 minutes

(individual)

4 hrs. (bulk

application,

maximum of 50

applications)

N/A

4. Claim your Permit To Operate (PTO) (individual

application)

For bulk application (maximum of 50

applications), please return after 1 day to

claim the permit

Releasing

(Window 1),

PSTMO

Malabon

City

Government

Service

Annex (back

of City Hall)

10 minutes

(individual)

N/A

Requirements: 1. Filled out Application Form (2 copies)

2. Cedula(1 photocopy)

3. 2 pcs. 1x1 picture of driver

4. Brgy. Clearance (1 photocopy)

5. Driver’s License (1 photocopy)

Additional requirements for motorized tricycles:

1. OR/CR from LTO (1 photocopy)

2. Insurance Policy of vehicle (1 photocopy)

3. Deed of Sale (if applicable)

Clientele:

Motorcycle and

pedicab owners

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2. RENEWAL OR DROPPING OF FRANCHISE OF MOTORIZED TRICYCLES AND PEDICABS

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Receiving

(Window 2),

Tricycle

Regulatory Unit,

PSTMO

Malabon City

Government

Service Annex (back of City Hall)

N/A

1. File your application form and complete

requirements

Wait for the verification and evaluation of the

renewal or dropping of franchise

Receiving

(Window 2),

Tricycle

Regulatory Unit,

PSTMO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes

15 minutes

N/A

N/A

2. Pay the necessary fees Windows 3 and

8, City Treasury

Dept.

3/F City Hall 5 minutes Dropping Fee-

P200.00

Franchise Fee-

225.00

Note: Surcharge

of 25% and 1%

per month

Return to Tricycle Regulatory Unit of PSTMO

Tricycle

Regulatory Unit,

PSTMO

Malabon City

Government

Service Annex

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Present the Official Receipt for the recording

of O.R. number and wait for the preparation of

Certificate of Franchise or Dropping

Certification

(back of City Hall)

5 minutes

N/A

3. Claim your Certificate of Franchise or

Dropping Certification

Tricycle

Regulatory Unit-

EDP and Records

Section, PSTMO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes N/A

Requirements:

For Renewal and Dropping of Franchise:

1. Filled out Application Form

2. Original Copy of Previous Franchise

3. OR/CR from LTO

For Change Motor/ Operator:

1. Filled out Application Form

2. Waiver of Rights

3. Original Copy of Franchise

4. OR/CR from LTO

5. Deed of Sale (if needed)

Clientele:

Motorcycle and pedicab owners

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3. REDEMPTION OF CONFISCATED DRIVER’S LICENSE

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present original Ordinance Violator’s Receipt

(OVR) and wait for the verification of driver’s

license records

Window 4,

PSTMO

Malabon City

Government

Service Annex (back of City Hall)

10 minutes N/A

2. Pay the necessary fees

Windows 1-4,

City Treasury

Dept.

3/F City Hall 5 minutes pls. see Annex A

“Schedule of Fines

and Penalties”

lifted from City

Ordinance No. 05-

2006

3. Return to PSTMO Redemption Section

Present the Official Receipt for the recording

of O.R. number and Claim your driver’s license

Window 4,

PSTMO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes

Requirements:

1. Original Copy of Ordinance Violator’s Receipt (OVR), if lost, submit Affidavit of Loss

Clientele:

Traffic violators

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4. REDEMPTION OF IMPOUNDED VEHICLES

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present the original Ordinance Violator’s

Receipt (OVR) for verification of records and

issuance of Order of Payment

Window 4,

Redemption

Section, PSTMO

Malabon City

Government

Service Annex (back of City Hall)

1 minute

N/A

2. Pay the necessary fees Windows 1-4,

City Treasury

Dept.

3/F City Hall 5 minutes Fines and

penalties

depends on

violation

See Annex D

3. Return to PSTMO

Wait for the recording of O.R. numberand

claim your confiscated License

Window 4,

PSTMO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes

N/A

4. 4.1 For Impounded Vehicles,please proceed to

the Impounding Area at Catmon and present

Receipt marked with “OK FOR RELEASE” to the

Impounding Officer to claim your vehicle

4.2 For Impounded Pedicabs, please proceed

to the Impounding Area at Malabon City

Government Service Annex and present

Receipt marked with “OK FOR RELEASE” and

Technical Inspection Form (TIF) to the

Impounding

Officer

Impounding

Area,

Sanciangco St.,

Catmon

Malabon City

Government

Service Annex (back of City Hall)

5 minutes

N/A

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Impounding Officer to claim your pedicab

Requirements:

1. Original Ordinance Violator’s Receipt (OVR)

2. Xerox of OR/CR

3. Authorization Letter and one (1) valid I.D. (if claimant is not the violator)

Clientele:

Traffic violators

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5. ACQUISITION OF TRAFFIC PERMIT FOR EXCAVATION (City or National Projects)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present the Excavation Permit from the

Engineering Dept. or DPWH and other

requirements

*The Traffic Division will screen/ evaluate

your application (prepare map sketch of

proposed project for possible routing and

work time schedule)

Traffic Division,

PSTMO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes

N/A

2. Return to PSTMO after three (3) days and

Claim the Traffic Permit

Window 1, PSTMO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes N/A

Requirements:

1. Excavation Permit (from Engineering Dept. or DPWH)

2. Barangay Clearance

3. Vicinity Map of Project or Sketch Plan

Clientele:

Applicants for Traffic Permit Excavation

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6. ACQUISITION OF TRAFFIC PERMIT FOR EXCAVATION (MWSI House Service Connection, and Meralco or PLDT Pole

Installation)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

1. Present the Excavation Permit from the

Engineering Dept. or DPWH and other

requirements

Traffic Division,

PSTMO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes

N/A

2. Wait for the processing of your permit

*The Traffic Division will screen/ evaluate

your application (prepare map sketch of

proposed individual house service connection

for possible work time schedule).

Traffic Division,

PSTMO

Malabon City

Government

Service Annex (back of City Hall)

15 minutes N/A

3. Claim your Traffic Permit

Window 1, PSTMO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes N/A

Requirements:

1. Excavation Permit (from Engineering Dept. or DPWH)

2. Vicinity Map of Project

3. Barangay Clearance

Clientele:

Applicants for Traffic Permit Excavation

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BUREAU OF FIRE PROTECTION (BFP) - MALABON Malabon City Central Fire Station (MCFS), #70 Gov. Pascual Ave., Potrero, Malabon City/ Tel Nos. 361-9712 Bayan Fire Sub-Station (beside Malabon City Hall), F. Sevilla Blvd., San Agustin, Malabon City / Tel. Nos. 281-1141

CINSP Rodrigo N Reyes-City Fire Marshal

SERVICES OFFERED:

Issuance of Fire Safety Inspection Certificate (FSIC)

Issuance of Fire Safety Evaluation Clearance (FSEC)

1. ACQUISITION OF FIRE SAFETY INSPECTION CERTIFICATE (FSIC) FOR BUILDING OCCUPANCY/ BUSINESS PERMIT

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Customer Relations

Officer, Collecting and

Assessment Office-

Bayan Fire Sub-Station

F. Sevilla Blvd.,

San Agustin (beside Malabon City Hall)

N/A

1. File your application form and complete

requirements

Wait for the checking of application and

requirements

*Assessment of Fire Code Fee (FCF)

Customer Relations

Officer, Collecting and

Assessment Office-

Bayan Fire Sub-Station

Fire Code Fee Assessor,

Collecting and

Assessment Office-

Bayan Fire Sub-Station

F. Sevilla Blvd.,

San Agustin (beside Malabon

City Hall)

F. Sevilla Blvd.,

San Agustin (beside Malabon

City Hall)

25 minutes N/A

N/A

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2. Pay the Fire Code Fee (FCF) to Government

Servicing Bank (GSB)/ Bureau of Fire

Protection Collecting Officer

Present the Official Receipt for the recording

of O.R. number and wait for the issuance of

Claim Stub

*Issuance of Inspection Order and conduct of

fire safety inspection to the establishment

BFP Collecting Officer,

Agent, CRO, Collecting

and Assessment Office-

Bayan Fire Sub-Station

Customer Relations

Officer, Collecting and

Assessment Office-

Bayan Fire Sub-Station

Fire Safety Enforcer/

Malabon Central Fire

Station

F. Sevilla Blvd.,

San Agustin (beside Malabon

City Hall)

F. Sevilla Blvd.,

San Agustin (beside Malabon

City Hall)

#70 Gov.

Pascual Ave.,

Potrero

10 minutes 10% of all fees

charged by the

Building

Official, or by

the Local

Government

agencies

concerned in

the granting of

pertinent

licenses

3. Return to BFP Malabon City Central Fire

Station after five (5) days and claim your Fire

Safety Inspection Certificate (FSIC)/ NTC/

NTCV

Customer Relations

Officer, Collecting and

Assessment Office-

Bayan Fire Sub-Station

#70 Gov.

Pascual Ave.,

Potrero

3-5 minutes N/A

Requirements:

FSIC for Occupancy:

1. Filled out Application Form

2. Endorsement from BPLO

3. Fire Safety Evaluation Clearance/ Checklist

4. Certificate of Completion (Original Copy)

5. Approved Plan

6. Building Permit

7. Certificate of Electrical Inspection

8. Other pertinent documents as deemed necessary

FSIC for Business Operation:

1. Filled out Application Form

2. Assessment of Business Permit from BPLO

3. Copy of Realty Tax

4. Other pertinent documents as deemed necessary

Clientele:

Building owners

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2. ACQUISITION OF FIRE SAFETY EVALUATION CLEARANCE (FSEC) FOR NEW BUILDING

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time

Amount of

Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Customer Relations

Officer, Collecting and

Assessment Office-

Bayan Fire Sub-Station

F. Sevilla Blvd.,

San Agustin (beside Malabon City Hall)

N/A

1. File your application form and requirements

Wait for the checking of application and

complete requirements

*Assessment of Fire Code Construction Tax

(FCCT)

Customer Relations

Officer, Collecting and

Assessment Office-

Bayan Fire Sub-Station

Fire Code Fee Assessor,

Collecting and

Assessment Office-

Bayan Fire Sub-Station

F. Sevilla Blvd.,

San Agustin (beside Malabon

City Hall)

F. Sevilla Blvd.,

San Agustin (beside Malabon

City Hall)

25 minutes N/A

2. Pay the Fire Code Construction Tax (FCCT)to

Government Servicing Bank (GSB)/ Bureau of

Fire Protection Collecting Officer/ Agent

Present the Official Receipt for the recording

of O.R. number and wait for the issuance of

Claim Stub

BFP Collecting Officer/

Agent, Collecting and

Assessment Office-

Bayan Fire Sub-Station

Customer Relations

Officer, Collecting and

Assessment Office-

Bayan Fire Sub-Station

F. Sevilla Blvd.,

San Agustin (beside Malabon

City Hall)

F. Sevilla Blvd.,

San Agustin (beside Malabon City Hall)

10 minutes 0.1% of Total

cost of

construction

materials and

labor

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*The Building Plan Evaluator will evaluate the

building plans within 2-3 days

Building Plan Evaluator,

Malabon Central Fire

Station

#70 Gov.

Pascual Ave.,

Potrero

3. Return to Bayan Fire Sub-Station after three

(3) daysand claim your Fire Safety Evaluation

Clearance (FSEC)/ Checklist and Approved

Plan

*If thru representative, authorization letter

and photocopy of owner’s ID should be

presented

Customer Relations

Officer, Collecting and

Assessment Office-

Bayan Fire Sub-Station

F. Sevilla Blvd.,

San Agustin (beside Malabon

City Hall)

5 minutes N/A

Requirements: 1. Filled out Application Form

2. Endorsement from BPLO

3. Two (2) sets of Building Plans

Clientele:

Building owners

4. Affidavit of Undertaking

5. Bill of Construction Materials and Labor (signed and sealed by the Architect or Engineer)

6. Specification of the Building 7. Other pertinent documents as deemed necessary

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PHILIPPINE NATIONAL POLICE (PNP) - MALABON Malabon City Police Station (MCPS) (beside Malabon City Hall), F. Sevilla Blvd., San Agustin, Malabon City / Tel Nos. 281-9999, 281-1000, 281-1001, 281-1002 PS Supt. Severino P. Abad, Chief of Police

SERVICES OFFERED:

Issuance of Police Clearance

1. ACQUISITION OF POLICE CLEARANCE

Step-By-Step Procedure

Division/

Section/

Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure Application Form and

list of requirements

Fill-up the Application Form and

Complete all the requirements

Malabon City

Police Station

(MCPS)

F. Sevilla

Blvd., San

Agustin (beside Malabon City Hall)

N/A

1. Submit your Application and complete

requirements

Claim the Order of Payment

Malabon City

Police Station

(MCPS)

F. Sevilla

Blvd., San

Agustin (beside Malabon

City Hall)

10 minutes

N/A

2. Pay the necessary fees

Windows 1-4,

City Treasury

Dept.

3/F City Hall

5 minutes

Local Employment – P100.00

For Reference – P100.00

Travel Abroad – P100.00

NSO Requirement – P100.00

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COMELEC Requirement – P100.00

SSS Requirement – P100.00

PNP Requirement – P100.00

AFP Requirement – P100.00

For Adoption – P100.00

For Rehabilitation – P100.00

For Naturalization – P300.00

Firearms Requirement – P500.00

3. Return to Malabon City Police Station

*Processing, evaluation and approval of

Police Clearance

Malabon City

Police Station

(MCPS)

F. Sevilla

Blvd., San

Agustin (beside Malabon

City Hall)

5 minutes N/A

4. Claim your Police Clearance Malabon City

Police Station

(MCPS)

F. Sevilla

Blvd., San

Agustin (beside Malabon City Hall)

5 minutes N/A

Requirement:

1. Community Tax Certificate

Clientele:

Job seekers and those needing Police Clearance

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OFFICE OF THE SENIOR CITIZENS AFFAIRS (OSCA) G/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 4017 Mr. Alfredo Solayao, Head-Office of the Senior Citizens Affairs

SERVICES OFFERED:

Issuance of Senior Citizen’s I.D./ Purchase Booklet

Replacement of Lost Senior Citizen’s I.D./ Purchase Booklet

Giving of Social Pension

1. ACQUISITION SENIOR CITIZEN’S I.D. AND PURCHASE BOOKLET (NEW)

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall N/A

1. File your application form and complete

requirementsand secure your claim stub

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall 3-5 minutes N/A

2. Return to OSCA after 2 days and present your

Claim Stub to get your I.D. with Purchase

Clerk/ Front

Desk/ Records

G/F City Hall 2 minutes N/A

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Booklet and Statistics,

Office of the

Senior Citizens

Affairs

Requirements:

For New I.D.:

1. Filled out Application Form

2. Two (2) pcs. 1x1 ID picture

3. Photocopy or NSO Copy of Birth Certificate; or Baptismal Certificate

4. One (1)Valid ID with address (Voter’s ID, Postal ID, Driver’s License,

UMID, Company ID, TIN ID)

For New Purchase Booklet:

1. Senior Citizen’s I.D.

Clientele:

Senior Citizens or authorized representative

2. REPLACEMENT OF LOST SENIOR CITIZEN’S I.D. OR PURCHASE BOOKLET

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office Processing Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall N/A

1. File your application form and complete

requirementsand secure your claim stub

Clerk/ Front

Desk/ Records

and Statistics,

G/F City Hall 3-5 minutes N/A

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Office of the

Senior Citizens

Affairs

2. Pay the necessary fees

Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes P50.00 (for lost

ID only, not

applicable for

lost Purchase

Booklet)

3. Return to OSCA after 2 days and present your

Claim Stub to get your I.D. or Purchase

Booklet

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall 2 minutes N/A

Requirements:

For Lost I.D.:

1. Filled-up application form

2. 2 pcs. 1x1 ID Picture

3. Blotter report from their respective Barangay or Police

4. Purchase Booklet w/ applicant’s information

For Lost Purchase Booklet:

1. Filled out Application Form

2. 2 pcs. 1x1 ID picture

3. Birth Certificate/ Baptismal

4. Senior Citizen ID

5. Valid ID with address (Voter’s ID, Postal ID, Driver’s

License, UMID, Company ID, TIN ID)

Clientele:

Senior Citizens or authorized representative

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3. APPLICATION FOR SOCIAL PENSION

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office Processing Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall N/A

1. File your application form and complete

requirements

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall 3-5 minutes N/A

2. Follow-up the status of your application via

281-4999/ 281-3487/ 281-4106 local 4017

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall N/A

Requirements:

1. Filled-up application form

2. Photocopy of Senior Citizen’s I.D. (back to back)

Clientele:

Senior Citizens or authorized representative

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4. APPLICATION FOR DEATH CLAIM BENEFITS

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office Processing Time Amount of Fees

Inquire/ secure application form and list of

requirements

Fill-up the application form and complete all

the requirements

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall N/A

1. File your application form and complete

requirementsand secure your claim stub

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall 3-5 minutes N/A

2. Follow-up the status of your application via

281-4999/ 281-3487/ 281-4106 local 4017

Clerk/ Front

Desk/ Records

and Statistics,

Office of the

Senior Citizens

Affairs

G/F City Hall N/A

Requirements:

1. Filled-up application form

2. Documents of deceased senior citizen:

Photo copy of death certificate, registered and certified true

copy. (2pcs.)

Clientele:

Heirs of Senior Citizens

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2 pcs. 2x2 picture or any available picture.

Photo copy Barangay Clearance. (2pcs.)

Certification from the Senior Citizen’s chapter president of their

respective Barangay.

Senior Citizen’s I.D. (To be surrendered)

*No affidavits disclaiming items on legal documents will be accepted

3. Documents of claimant:

Voter’s I.D./ Certification

*If claimant is wife/ husband of the deceased senior citizen, pls.

provide 2 photocopies of the ff:

1. Voter’s ID/ Certification/ Senior citizen’s ID (if senior)

2. Marriage Contract *If claimant is parent/ brother/ sister (if the deceased senior

citizen is single), pls. provide 2 photocopies of the ff::

1. Voter’s ID/ Certification/ Senior citizen’s ID (if senior)

2. Marriage Contract and/or Birth certificate. (Both the

claimant and the deceased)

3. Waiver from other siblings expressing their desire to waive

to one sibling their rights in claiming the death benefits of the

deceased brother/ sister

*If claimant is son/ daughter, pls. Provide 2

photocopies of the following:

1. Voter’s ID/ Certification/ Senior Citizen’s ID (if

senior).

2. Birth Certificate/ Baptismal

3. Waiver from other siblings expressing their

desire to waive to one sibling their rights in

claiming the death benefits of the deceased

parent

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CITY ENVIRONMENTAL AND NATURAL RESOURCES OFFICE (CENRO) Malabon City Government Service Annex (back of City Hall), F. Sevilla Blvd., San Agustin, Malabon City / Local 1013, 1019 Mr. Mark Lloyd A. Mesina, City Environmental and Natural Resources Officer

SERVICES OFFERED:

Implementation of City Ordinance No. 04-2012 (Anti-Littering Ordinance)

Implementation of City Ordinance No. 03-2007 (Registration and Issuance of Permit to Operate of Fishing Vessels Three (3) Gross

Tonnage and below

1. SETTLING OF ANTI-LITTERING ORDINANCE VIOLATION

Step-By-Step Procedure

Division/

Section/ Office

Responsible

Location of

Office

Processing

Time Amount of Fees

Present Ordinance Violation Receipt (OVR) and

necessary requirements

If lost, must seek an Affidavit of Loss

Redemption

Officer (Window

1), CENRO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes N/A

1. Secure an Order of Payment

*If the violator opted to render Community

Service, (for 1st Offense only), ask for the

Schedule of Community Service and skip Steps

3 & 4; then secure Certificate of Community

Service at CENRO

Redemption

Officer (Window

1), CENRO

Malabon City

Government

Service Annex (back of City Hall)

5 minutes N/A

2. Pay the fine

Window 2, City

Treasury Dept.

3/F City Hall 5 minutes

For Individual:

1st violation – 500.00/

or 8 hours community

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service

2nd violation –

P1,000.00 and one day

seminar

3rd violation –

P1,500.00 and one week

community service

For Business

Establishments:

1st violation – 3,000.00

2nd violation –4,000.00

3rd violation – 5,000.00

and Cancellation of

Business Permit

3. Return to CENRO

Present the Official Receipt for the recording

of O.R. number

Window 1, CENRO Malabon City Government Service Annex (back of City Hall)

2 minutes

N/A

N/A

Requirements:

1. Ordinance Violation Receipt (OVR)

2. Subpoena (if the violation is already filed at the necessary court)

Warrant (if the violation is already filed at the necessary court)

Clientele:

Anti-Littering Ordinance violators

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2. REGISTRATION/ ACQUISITION OF PERMIT TO OPERATE OF FISHING VESSELS THREE (3) TONNAGE AND BELOW

Step-By-Step Procedure Division/ Section/

Office Responsible Location of Office

Processing

Time

Amount of

Fees

Inquire/ secure application form and

list of requirements

Fill-up the application form and

complete all the requirements

Environment Section,

CENRO

Malabon City Government Service Annex (back of City Hall)

N/A

1. File your application form and

complete requirements

*Inspection and Measurement of

Tonnage of the Fishing Vessel

Return to CENRO after 1 day to secure

an Order of Payment

Environment Section,

CENRO

Malabon City Government

Service Annex (back of City Hall) 15 minutes

1 day

N/A

N/A

2. Pay the necessary fees Windows 1-4, City

Treasury Dept.

3/F City Hall 5 minutes

P240.00

3. Return to CENRO

Present the Official Receipt for the

recording of O.R. number

Environment Section,

CENRO

Malabon City Government

Service Annex (back of City Hall)

2 minutes

N/A

4. Claim the Permit to Operate Environment Section,

CENRO

Malabon City Government Service Annex (back of City Hall)

2 minutes N/A

Requirements:

1. Filled-out Application Form

Clientele:

Owners of fishing vessels (3 tonnage and below)

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2. Latest Community Tax Certificate (Cedula)

3. Barangay Clearance/ Certification

4. 1x1 I.D. Picture (2 pcs.)

5. Side View Picture of the Vessel (5x7)

6. Duly Notarized Deed of Absolute Sale

7. O.R. of Purchase of Engine (If O.R. is not available)

include Engine particulars in the Affidavit of Posting: Engine Make, Engine Model/ Service No., Horsepower and No. of Cylinde r

8. Affidavit of Posting executed by Barangay Captain or City Mayor (that Notice had been posted in the premises of the City Hall or

Barangay for seven (7) consecutive days and that there are no opposition to the Fishing Vessel sale)

9. Police Clearance (that the Fishing Vessel is not involved in any criminal offenses and the purchased Engine is not from car

napped or stolen vessel)

10. Original copy of Certificate of Number (CN)

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GENERAL SERVICES DEPARTMENT (GSD) 8/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 1810-1812, 1814, 1816-1818 Ms. Thelma L. Perez, OIC-General Services Department

SERVICES OFFERED:

Lease of City Hall Rentable Spaces at 2nd Flr.,OretaSports Center Rentable Spaces, and 10-Unit Commercial Spaces at Baritan

Lease of Penthouse, City Hall Lobby or Amphitheater

RENTING OF PENTHOUSE, CITY HALL LOBBY OR AMPHITHEATER

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1.

Check availability of Penthouse or

Amphitheater

Submit Approved Letter of Request and wait

for the processing and issuance of Order of

Payment

Building and

Grounds

Maintenance

Division, General

Services Dept. (GSD)

8/F City Hall

5-10 minutes

N/A

N/A

2. Pay the necessary fees Windows 1-4& 6, City

Treasury Dept.

3/F City Hall 5 minutes Penthouse:

P8,700.00

(Weekends)

P5,000.00

(Weekdays)

City Hall Lobby:

P250.00/sq.m./day

(exclusive of

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marketing, cost of

electricity for

electrical

equipment used)

Amphitheater:

P500.00 for every

4 hrs. of usage

(excess of 4 hrs,

another P500.00)

3, Return to GSD for the recording of O.R. No. Building and

Grounds

Maintenance

Division, General

Services Dept. (GSD)

8/F City Hall 5 minutes N/A

Requirements:

1. Approved Letter of Request

Clientele:

Those interested to rent the penthouse, city hall lobby

or amphitheater

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RENTING OF CITY HALL RENTABLE SPACES AT 2NDFLR., ORETA SPORTS CENTER RENTABLE SPACES, AND 10-UNIT COMMERCIAL

SPACES AT BARITAN

Step-By-Step Procedure Division/ Section/

Office Responsible Location of Office

Processing

Time

Amount of

Fees

1. Submit Letter of Intent addressed to the

Mayor

Receiving Clerk,

Office of the City

Mayor

7/F City Hall 5 minutes N/A

2. Wait to be contacted or follow-up the status

of your request via tel. no. 281-4999/ 281-

3487/ 281-4106 local 1818

Central Records

Management

Division, General

Services Dept. (GSD)

8/F City Hall Annex D, E, F

and G

Requirements:

1. Letter of Intent (include contact no. and address)

2. Two (2) valid Ids

3. Checking account

Clientele:

Those interested to rent spaces at city hall, Oreta

Sports Center and 10-unit commercial spaces at

Baritan

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SPORTS DEVELOPMENT OFFICE (SDO) Oreta Sports Center, F. Sevilla Blvd., San Agustin, Malabon City / Local 1007 Mr. Arthur Jayson Reyes, Head-Sports Development Office

SERVICES OFFERED:

Lease of Oreta Sports Center Basketball Court/ Swimming Pool/ Badminton Court

RENTING OF ORETA SPORTS CENTER BASKETBALL COURT/ SWIMMING POOL/ BADMINTON COURT

Step-By-Step Procedure Division/ Section/

Office Responsible

Location of

Office

Processing

Time Amount of Fees

1. Fill-up Request Form or submit

Letter Request

Wait for the processing of your

request and issuance Order of

Payment

Staff, Sports

Development Office

(SDO)

Staff, Sports

Development Office

(SDO)

Oreta Sports

Center(back of

City Hall)

Oreta Sports

Center(back of

City Hall)

5 minutes

N/A

N/A

2. Pay the necessary fees Windows 1, 2, 3, 4 &

6, City Treasury

Dept.

3/F City Hall 5 minutes See Annex D and E

3. Return to SDO for the recording

of O.R. Number

Staff, Sports

Development Office

(SDO)

Oreta Sports

Center(back of

City Hall)

2 minutes N/A

Requirements:

1. Filled-out Request Form or Letter Request

Clientele:

Sports enthusiasts

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Annexes

Annex A: TAX ON OCCUPATION OR PROFESSION (Municipal Ordinance No. 30-1993)

Occupation or Profession

Rate

per

Annum (a) Actuaries, architects, certified public accountants, commercial aviators, custom brokers, dentists, electrical engineers, civil

engineers, chemical engineers, marine chief engineers, insurance agents and sub-agents; interior decorators, lawyers, licensed

shipmasters, marine surveyors, medical practitioners, medical technologists, opticians, optometrists, pharmacists, professional

appraisers or connoisseurs of tobacco and other domestic or foreign products, registered master plumbers, registered

electricians, veterinarians, mechanical plant engineers, junior mechanical engineers or certified plant mechanics, agricultural

engineers, geodetic engineers, electronics or communication engineers, chief motor engineers, naval architects, sugar

technologists, real estate brokers, stock brokers, sanitary engineers, master mariners

P250.00

(b) Chief mates, flight attendants, commercial stewards, and stewardesses, insurance adjusters, land surveyors, masseurs,

professional actors and actresses, pelotaris, foresters and geologists, midwives, chemists, associate and assistant electrical

engineers, marine officers, therapists, tattooers, stage performers, chiropodists, dieticians, embalmers, hostesses, jockeys,

marine second engineers, registered nurses, statisticians

P125.00

Annex B: PERMIT FEE ON OCCUPATION OR CALLING NOT REQUIRING GOVERNMENT EXAMINATION (City Ordinance No. 16-2005)

Occupation or Calling

Rate

per

Annum

(Php)

(a) On employees and workers in generally considered “Offensive and Dangerous Business Establishments” P100.00

(b) On employees and workers in commercial establishments who cater or attend to the daily needs of the inquiring or paying

public

P100.00

(c) On employees and workers in food or eatery establishment P100.00

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(d) On employees and workers in night or night and day establishment P100.00

(e) All occupation or calling subject to periodic inspection, surveillance and/ or regulations by the City Mayor, like animal trainer,

auctioneer, barber, bartender, beautician, bondsman, bookkeeper, butcher, blacksmith, carpenter, carver, chambermaid, cook,

criminologist, electrician, electronic technician, club/ floor manager. Forensic electronic expert, fortune teller, hair stylist,

handwriting expert, hospital attendant, lifeguard, magician, make-up artist, manicurist, masonry worker, masseur attendant

mechanic, certified “hilot”, painter, musician, pianist, photographer (itinerant), professional boxer, private ballistic expert, rig

driver (cochero), taxi, dancer, stage-performer salesgirl, sculptor, waiter or waitress and welder

P100.00

(f) Chief mates, flight attendants, commercial stewards, and stewardesses, insurance underwriters, land surveyors, masseurs,

professional actors and actresses, insurance adjusters, pelotaris, foresters, tattoers, stage performers, chiropodists,

embalmers, hostesses, jockeys, statisticians, jewelry appraiser

P125.00

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Annex C: SCHEDULE OF FINES AND PENALTIES (TRAFFIC VIOLATIONS) (City Ordinance No. 05-2006)

Code Type of Offense/ Violation Fines & Penalties

Article V Any Violation of General Driving Rule

Keeping as Far Right as Practicable

Overtaking

Use of Center Lanes of Three Lanes Thoroughfares

Pansing Vehicles

Giving way to Overtaking Vehicles

Drivers not to Obstruct Traffic

Driving in Lanes on Thoroughfares

Driving through Roundabouts and Rotondas

Keeping Right of Double Yellow Lanes

Driving in Bicycle Lanes

Driving in Reserved Lanes

Driving Over a Yellow Box

P500.00

Section 10 Disobedience to Traffic Control Signals P500.00

Section 13 Disobedience to Signs P500.00

Section 58 Driving Under the Influence of Liquor or Drugs P2,500.00

+imprisonment or both upon

discretion of court

Section 73 (d) Driving Outside Bicycle Lane P200.00

Section 73 (i) Driving Tricycle on National Road P500.00+impounding

Section 97 (a) Driving without License P1,000.00

Section 97 (e) Driving in Sandos/ Slippers P150.00

Section 113 Driving Through Funeral or other Processions P500.00

Section 104 (b) Discrimination of Passengers/ Trip Cutting P1,000.00

Section 6 Erection and Interference with Traffic Control Items P1,000.00

Section 87 Exceeding Gross Weight, Axle and Wheel Load (Overloading) P150.00

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Section 97 (c) Failure to Carry/show surrender Driver’s License P1,000.00

Section 97 (d) Failure to carry/ show/ registration P150.00

Section 110 Following Fire Trucks and other Emergency Vehicles P500.00

Section 72 Improper Riding of Bicycle or Tricycle P500.00

Section 104 (a) Improper Uniform P150.00

Section 117 Improper Opening of Doors and Alighting from Vehicles P500.00

Section 118 Improper Use of Horns, Warning Instruments P150.00

Section 102 (a) “Kabit System” P2,500.00+ recommend

cancellation of Franchise

Section 103 (a) Lack of Accessories of Taxicabs P300.00

Section 89 Loads not Properly Secured P100.00

Section 24 Not Giving Way at Intersections P500.00

Section 25 Not Giving Way during Turns P500.00

Section 26 Not Giving Way to or From Parked Vehicles P500.00

Section 27 Not Giving Way to Emergency Vehicles P500.00

Section 28 Not Giving Way to Vehicles while Leaving or Entering a road P500.00

Section 29 Not Giving Way at Roundabout and Rotonda P500.00

Section 55 (i) Non- payment of Parking Fees P400.00+ towing fee

Section 73 (c) No Holding to Handle Bar P200.00

Section 102 (d) Not Franchise/ CPC/ PA Carried P500.00

Section 102 (e) Non-Compliance with VVRP P300.00

Section 102 (f) No Fare Matrix Displayed P500.00

Section 102 (g) No Designated Seats for Disabled Persons P500.00

Section 102 (h) No ID’s Displayed P500.00

Section 115 No Safety Helmet for Motorcyclist P350.00

Section 119 Non-use of Seatbelts P250.00

(Article XIV)

Section 71

Operating Animal Drawn Carriages, Bicycle and Tricycle Without License P1,000.00

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Section 73 (b) Overloading of Passengers of Bicycles and Tricycles P200.00

Section 92 No Permit to Move Equipment and/ or Load of Excessive Weight, Width or Height P2,500.00

Section 94 Out of Route (PUB/ PUJ) P2,500.00+impounding

Section 95 Out of Service Area ( Tricycle/ Pedicab) P1,000.00

Section 104 (c) Overcharging of Fares/ Contracting Services P1,000.00

Section 109 Obstructing Drivers View or Mechanism P200.00

Section 120 Obstructing Roads by Motor Vehicles Vendors Stalled Vehicles P500.00

Section 120 (e) Obstructing Roads or Sidewalks by Residential or Commercial Establishments P500.00

Section 41 Parking and Waiting in Prohibited Areas P400.00

Section 43 Parking Near Grade or Curve P400.00

Section 44 Parking on Parade Routes and on Any Special Occasion P100.00

Section 45 Parking for Certain Prohibited Purposes P400.00

Section 46 Parking in Front Residential or of Commercial Establishment P400.00

Section 88 Projecting Loads on Passenger Vehicles P150.00

Section 111 Putting Glass, Sharp Objects on Highway P500.00

Section 73 (a) Riding Bicycle and Tricycle Without Regular and Permanent Seat P400.00

Section 57 Reckless Driving P2,000.00+seminar

Section 122 Restriction on Some Roads P2,500.00

Section 75 Riding Bicycle More than Two Abreast P500.00

Section 90 Refusal to have Vehicles Weighed and/ or to Remove Excess Load P500.00

Section 101 Roads Unworthiness of Motor Vehicles P2,500.00+impounding

Section 9 Sirens, Dazzling Lights, Similar Gadgets P500.00+confiscation of

gadgets

Section 121 Street Diggings or Road Closure Without Permit P2,500.00

Section 98 Student Driver Permit P1,000.00

Section 31 Unauthorized Drag Racing/ Speed Contest P1,000.00

Section 74 Towing of Bicycles P400.00

Section 97 (d) Unregistered Motor Vehicle P1,000.00

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Section 100 Unauthorized Change of Color/ Engine P1,000.00+impounding for

verification

Section 99 Use, Posting or Display of Fake Unauthorized IDs, Stickers, etc. P1,000.00

Section 137 Use of Expired Commemorative, License Plates etc. P2,500.00

Section 37 Use of Signaling Devices P150.00

Section 103 (b) Unauthorized Installation/ Use of Jalousies, Additional Air-con, Dim-colored Lights, etc. P500.00

Section 102 (b) Unclean/ Unsanitary Vehicle and Lack of Signs P300.00

Section 104 (d) Taxi Without Meter/ Uncalibrated or Tampered Taximeter Seal P2,500.00+revocation of

driver’s license (d),

revocation of franchise (o)

Section 112 Tracking Mud Unto the Highway P500.00

Section 11(1) Violation of No Left Turn, No Right Turn P500.00

Section 11 (2) Violation of One-Way Street P3,000.00

Section 11 (3) Violation of No Entry Sign P2,000.00

Section 11 (4) Violation of No Overtaking/ No Passing Sign P500.00

Section 11 (5) (a) Violation of No Overtaking on Bridge Sign P500.00

Section 11 (b) Violation of Bridge Load Limit P500.00

Section 11 (6) Violation of keep Right, Keep Left Sign P500.00

Section 11 (7) Violation of Stop Sign P500.00

Section 11 (8) Violation of Give Way/ Yield Sign P500.00

Section 11 (9) Violation of No U-Turn Sign P500.00

Article VII Violation of Speed Limits P1,000.00

Section 31 Violation of Speed/ Drag Racing Contests P2,000.00

Section 33 Violation of Operating Rules on One- Way Streets P2,000.00

Section 47 Violation of Loading/ Unloading Zones P750.00

Section 55 Violation in Parking Areas P400.00+towing fee

Article XIII Violation of Procedures Involving Traffic Accidents P2,000.00

Article XV Violation or Non-compliance with any Section or Article, regarding Lighting, Warning P300.00

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Signs, Equipment

Section 91 (a) Violation of Bridge Load Limit or Limit in the use of Bridge P500.00

Section 91 (b) Violation of Speed Limit on Wooden Bridge P500.00

Section 93 Violation of Limited Truck Ban P500.00

Section 97 (b) Violation of License Restriction P1,000.00

Section 105 Violating Pedestrian Crossing P200.00+Community Service

Section 107 Violating Restrictions on Pedestrian P200.00

Section 114 Violating Restrictions on Animals and Livestock P500.00

Article XXIV Violating Vehicular Reduction Scheme

Section 85 Operating Without Exhaust muffler or silencer P500.00

Section 96 Operating Without/ incomplete body color; MO 16-1994 P500.00

Section 134 (c)

Section 102

Colorum Operation P2,500.00+impounding

For the second and subsequent offenses, the penalties shall be two times the value of the most recent fines on record, whether the same had

been paid or not but not exceed P2,500.00 per violation. For habitual offenders, or when the violation involved property dam age in excess of

P10,000.00 or loss of life, the Public Safety and Traffic Management Office shall seek the cancellation of the driver’s license through the LTO.

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Annex D: RATES FOR THE USE OF THE FACILITIES OF THE MALABON CITY SPORTS CENTER (City Ordinance No. 03-2008)

Code Facility Rate (Php)

Section 2.a Basketball Court Gymnasium P400.00/ hour (without lights)

P600.00/ hour(with lights)

Maximum of 20 persons for the indicated rates;

Additional P20.00 per person, in excess of 20 persons

Section 2.c Entry to and Use of Swimming Pool and Poolside Area P75.00

Senior Citizens – FREE

Nipa Huts P100.00 per use until closing time for the poolside area

Section 3.a Basketball Court Gymnasium (for commercial lease

or private use)

Option 1 - P2,000.00/ hour OR

Option 2 - P1,000.00/ hour plus 10% of gross receipts,

whichever is higher

*Option 2 will not be available if the spectators to the event are

not charged any entrance fees

*Should the basketball court not be used for basketball

purposes, a fixed additional fee of P5,000.00 will be charged

Section 3.b Swimming Pool and Poolside Area (for commercial or

exclusive use)

P1,000.00/ hour (without lights)

P1,150.00/ hour (with lights)

Section 6 Commercial and Office Spaces at Oreta Sports

Center

F. Sevilla St. Side – P6,000.00 (8 slots); P8,000.00 (1 slot)

Pool Side – P3,000.00 (4 slots); P9,000.00 (1 slot)

Mezzanine – P15,000.00 (1 slot); P15,000.00 (1 slot)

Others – P150.00/sq.m. per month

Section 7 Lease of open area for stalls during special days (on

national and local holidays and on days when the

Basketball Court Gymnasium is leased for

commercial use)

P200.00/ meter occupied

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Annex E: RATES FOR THE USE OF MALABON BADMINTON COURTS LOCATED AT ORETA SPORTS CENTER

(City Ordinance No. A03-2013)

Code Facility/ Schedule Rate (Php)

Section 3 Badminton Court – Weekdays (Play All You Can-Queuing System) P20.00/ head (Malabon Residents)

P35.00/ head (Non-Malabon Residents)

Malabon Senior Citizens – FREE

Malabon Persons With Disability (PWD) - FREE

Badminton Court – Weekends, Holidays and Exclusive Usage P80.00/ court per hour

Malabon Senior Citizens – FREE

Malabon Persons With Disability (PWD) - FREE

Annex F: RENTAL RATES OF 10-UNIT COMMERCIAL SPACES ALONG A.P. REYES ST., BARITAN (City Ordinance No. 07-2012)

Code Facility Rate (Php)

Section 3 Commercial Space P5,000.00/ stall per month

Annex G: RENTAL RATES AND OTHER CHARGES FOR RENTABLE SPACES IN THE MALABON CITY GOVERNMENT CENTER (City

Ordinance No. 05-2008)

Code Facility Rate (Php)

Section 1 Rentable Spaces within Malabon City Government Center P200.00/ sq. m. per month

Section 3 Office Spaces By Contract

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Anti-Red Tape Complaint and Feedback Mechanism

The City Government of Malabon, in coordination with the Task Force on Anti-Red Tape, shall conduct an

assessment and feedback evaluation on clientele/ taxpayers service satisfaction, City Government personnel

quality of performance and overall effectivity and efficiency of operation.

Feedback Mechanism: A. The Mayor’s Complaint and Action Team (MCAT) shall be in charge of attending to all complaints and

suggestions of walk-in clientele. They will also be tasked to answer calls on hotline-based telephone number

281-4999/ 281-3487/ 281-4106 local 1010.

B. A suggestion box shall be situated in every floors of the City Hall Building with a readily available feedback

forms. Subject feedback forms will be reviewed and evaluated by the Task Force on Anti-Red Tape.

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Malabon Task Force on Anti-Red Tape by virtue of Executive Order No. 15-05-11-010 Series of 2015

HON. MAYOR ANTOLIN A. ORETA III Chairperson

Members:

ATTY. VOLTAIRE C. DELA CRUZ, City Administrator

ENGR. REYNALDO C. AMATA, OIC-Business Permit and Licensing Office

MS. MARIFI DM. GABRIEL, ICO-City Treasury Department

MR. EMELITO B. TECSON, Acting City Assessor

DR. ISAURO N. GARCIA, OIC-City Health Department

ENGR. EDGARDO D. YANGA, Local Building Official

MS. MARIA LINA D. PUNZALAN, City Planning and Development Coordinator

ARCH. CHRISTY F. AQUINO, Local Zoning Administrator

MS. MA. CARIDAD M. SOCO, Acting City Human Resource Management Officer

MR. MARK LLOYD A. MESINA, Head-City Environmental and Natural Resources Office

MS. FLOURESCELLE C. AUSTRIA, Head-Public Employment Service Office

MR. EDSON D. YANGA, Head-Management Information Systems Division

MR. WILSON C. MARTIN, Council for the Restoration of Filipino Values

CITY PLANNING AND DEVELOPMENT DEPARTMENT Secretariat

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CONTACT INFORMATION TRUNK LINES:281-4999/ 281-3487/ 281-4106 CONNECTING ALL DEPARTMENTS

DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.

INFORMATION DESK CSU TELEPHONE OPERATOR 1001

OFFICE OF THE CITY MAYOR (OCM)

HON. MAYOR ANTOLIN A. ORETA III 1714

TELEFAX 1715

CONFERENCE ROOM 1716

STAFF 1717

OFFICE OF THE CITY ADMINISTRATOR (OCA) ATTY. VOLTAIRE C. DELA CRUZ 1706

STAFF 1713

CITY ACCOUNTING AND INTERNAL AUDIT SYSTEM (CAIAS)

MARIA LOURDES R. MANLULU 4013

BENEFITS 4011

CBAS 4012

CITY ASSESSMENT DEPARTMENT (CAD)

EMELITO B. TECSON 4010

STAFF 4009

TELEFAX 4008

BIDS AND AWARDS COMMITTEE (BAC) OFFICE ARCH. CRISTY F. AQUINO 1822

TELEFAX 1802

BUSINESS PERMIT AND LICENSING OFFICE (BPLO) ENGR. REYNALDO C. AMATA 3012

STAFF 3013

CITY BUDGET DEPARTMENT (CBD)

CYNTHIA P. RAMOS 4014

STAFF 4015

TELEFAX 4016

CITY ENVIRONMENTAL AND NATURAL RESOURCES OFFICE (CENRO) MARK LLOYD A. MESINA 1013

STAFF 1019

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DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.

CITY CIVIL REGISTRY DEPARTMENT (CCRD)

ATTY. ENRICO F. SEVILLA 3002

DEATH AND ANNULMENT 3001

BIRTH AND MARRIAGE 3003

STAFF 3004

CITY COOPERATIVE AND DEVELOPMENT OFFICE (CCDO) NICOLE ANNE D. CAGATIN 5019

CITY SOCIAL WELFARE AND DEVELOPMENT DEPARTMENT (CSWDD) PATRIA B. AGCAOILI, RSW 3014

STAFF 3015

EARY CHILDHOOD CARE AND DEVELOPMENT (ECCD) CORAZON D.C. MACAYAN 1707

COMMUNITY AND URBAN POOR AFFAIRS OFFICE (CUPAO) ROSA MARIA T. CRUZ 6009

STAFF 6008

CITY ENGINEERING DEPARTMENT (CED) ENGR. ALAN A. GATPOLINTAN 4002

GENERAL SERVICES DEPARTMENT (GSD)

THELMA L. PEREZ 1810

STAFF 1811

BUILDING & GROUNDS 1812

PROPERTY & SUPPLIES 1814

RECORDS 1816/1818

ADMIN 1817

CITY HEALTH DEPARTMENT (CHD) DR. ISAURO N. GARCIA 1801

SANITATION 1826

HOUSING AND RESETTLEMENT UNIT FERDY C. TENGSON 1703

STAFF 1803

CITY HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT

DEPARTMENT (CHRMDD)

MA. CARIDAD M. SOCO 1807

STAFF 1808, 1809

OFFICE OF THE LOCAL BUILDING OFFICIAL (LBO)

ENGR. EDGARDO D. YANGA 4007

ELECTRICAL 4005

BUILDING PERMIT 4006

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DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.

CITY LEGAL DEPARTMENT (CLD) 5006

STAFF 5009

CITY OF MALABON UNIVERSITY (CMU) ATTY. RAMON M. MARONILLA 376-0064

287-8948

CITY OF MALABON POLYTECHNIC INSTITUTE (CMPI) DR. ROSALITO S. QUIDES 281-3088

441-1973

MALABON CITY LIBRARY (MCL) RITA D. RIVERA

287-4885

288-6665

281-4607

MAYOR’S COMPLAINT AND ACTION TEAM (MCAT) MAJ. ESTELITO V. PENIANO, JR (RET.) 1010

MANAGEMENT INFORMATION AND SYSTEMS DIVISION (MISD) EDSON D. YANGA 1710

STAFF 1709

MAYOR’S PUBLIC ASSISTANCE SERVICE (MPAS) JEANNE A. ARMAS 1707

MALABON CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE

(MCDRRMO)

RODERICK D. TONGOL 921-6009

921-6029

GLOBE 0917-3818608

SMART 0949-7270027

SUN 0942-3729891

MARKET MANAGEMENT OFFICE (MMO) JOSE RICARDO S. GUTIERREZ 351-0348

OFFICE OF THE SENIOR CITIZENS AFFAIRS (OSCA) ALFREDO SOLAYAO 4017

PAGAMUTANG BAYAN NG MALABON (PBM)

DR. EMERLITO D. BUNGAY 285-2898

SANITATION 287-4394

RECORDS 285-2898

MADAC DRA. REMEDIOS A. SUTIANGSO 258-0200

PUBLIC EMPLOYMENT SERVICE OFFICE (PESO) FLOURESCELLE C. AUSTRIA 3010

STAFF 3011

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DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.

PUBLIC INFORMATION OFFICE (PIO) DOMINIC R. PIAO 6001

STAFF 6002

CITY PLANNING AND DEVELOPMENT DEPARTMENT (CPDD)

MARIA LINA D. PUNZALAN 1813

STAFF 1701

ARCH. CHRISTY AQUINO (ZONING) 1702, 1718

PUBLIC SAFETY AND TRAFFIC MANAGEMENT OFFICE (PSTMO) RODERICK D. TONGOL 1018

STAFF 1015/ 1017

CITY SECURITY UNIT (CSU) MELECIO B. ASIDAO 1005

SPORTS DEVELOPMENT OFFICE (SDO) ARTHUR JAYSON REYES 1007

CITY TOURISM AND CULTURAL AFFAIRS OFFICE (CTCAO) JEANNE A. ARMAS 1003

CITY TREASURY DEPARTMENT (CTD)

MARIFI D.M. GABRIEL 3005

CHECKS 3006

STAFF 3007

RPT / LANDTAX 3008

BUSINESS LICENSE 3009

HEALTH, EDUCATION AND WELLNESS COORDINATING COUNCIL

(HEWCC) ELSIE G. CERVEZA 1825/ 1806

OFFICE OF THE REPRESENTATIVE - MALABON HON. CONGW. JOSEPHINE VERONIQUE LACSON-NOEL 1819

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LEGISLATIVE OFFICES:

DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.

OFFICE OF THE CITY VICE MAYOR HON. VICE MAYOR JEANNIE N. SANDOVAL 6012, 6003

281-3409

OFFICES OF THE CITY COUNCILORS

DISTRICT I:

HON. MARICAR D. TORRES 5015

HON. JOHN ANTHONY P. GARCIA 5018

HON. MA. ANNA LIZZA G. YAMBAO 5005

HON. BERNARD C. DELA CRUZ 5004

HON. JAIME V. DUMALAOG 5016

HON. RICKY R. BERNARDO 5002

DISTRICT II:

HON. NADJA MARIE O. VICENCIO 5011

HON. EDWARD C. NOLASCO 5017

HON. EDRALIN D. YANGA 5010

HON. MERLIN D. MAÑALAC 5014

HON. SOFRANIA B. LIM 5013

HON. RUFINO F. BAUTISTA 5001

ASSOCIATION OF BARANGAY CAPTAINS (ABC)

HON. PAULO D. ORETA 5003

COUNCIL SECRETARY ATTY. ROMMEL M. BERNADO 6003

STAFF 6004, 6005

SESSION HALL 6010

PLEB 5012

CSU INFORMATION 5008

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NATIONAL AGENCIES:

DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.

DEPARTMENT OF THE INTERIOR AND LOCAL GOVERNMENT (DILG) - MALABON MR. EMMANUEL D. BORROMEO, CESE 5007

BUREAU OF FIRE PROTECTION – MALABON

C/Insp. JAY BERNARD C. PEÑAS

CENTRAL FIRE STATION-POTRERO 361-9712

BAYAN FIRE SUB-STATION 281-1141

HULONG DUHAT FIRE SUB-STATION 281-4607

BUREAU OF JAIL MANAGEMENT AND PENOLOGY (BJMP) – MALABON J/Supt. GREG O. SIBUG 990-9472

PHILIPPINE NATIONAL POLICE (PNP) - MALABON

P/SSUPT. SEVERINO P. ABAD 281-8389

LOGISTIC/ADMIN/WARRANT 281-1135

STATION OPERATION CENTER 281-9999

OPERATION 283-4914

MOBILE/TRAFFIC 283-4703

DEPARTMENT OF EDUCATION (DEPED) - MALABON DR. ALEJANDRO G. IBAÑEZ, CESE 281-8441

DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS-MALABON-NAVOTAS

DISTRICT ENGINEERING OFFICE (DPWH-MNDEO) ENGR. CASIANO P. DE GUZMAN

355-4215

352-5432

352-1605

COURT (RTC/OCC) ATTY. ESMERALDA DIZON 355-6404

PROSECUTOR’S OFFICE FISCAL JORGE CATALAN

RTC BRANCE 72

287-5125

RTC BRANCH 74

287-5138

RTC BRANCH 169

288-7432

RTC BRANCH 170

287-5137

MTC/OCC

447-8574

MTC BRANCH 55

288-7455

MTC BRANCH 56

287-5139

PUBLIC ATTORNEY’S OFFICE (PAO)

285-7957

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Revised MALABON CITIZENS’ CHARTER www.malabon.gov.ph

www.facebook.com/100-Pusong-Malabon twitter.com/100% PusongMalabon@MALABON_LGU

281-4999/ 281-3487/ 281-4106 December 2015