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MAL
ABON
CIT
IZEN
S’ C
HART
ER 1
Message from the Mayor The Citizens’ Charter of the City Government of Malabon was crafted to ensure that our
constituents are provided the utmost service through simple, convenient and transparent
transactions with the assistance of our courteous and accommodating offices and its staff.
This manual aims to give our constituents an easy reference and detailed procedures
on how to avail the various services offered by our local government. Specifically,
it presents the process of each transaction, the concerned division, section and
office responsible, the estimated processing time and the amount of fees charged,
if any, by each procedure. In addition, annexes were also included regarding
some important provisions of local ordinances, the Anti-Red Tape Feedback
Mechanism and important contact numbers of the departments and offices of
the City Government of Malabon.
It is our priority and commitment to provide high quality of service and we
have always been prepared to address the needs of our constituents. We are
positive that our Citizens’ Charter would enable us to help extend better services
to our people as we continue to improve our capabilities in the promotion of the
general welfare of Malabonians.
Thank you very much.
ANTOLIN A. ORETA III City Mayor
MAL
ABON
CIT
IZEN
S’ C
HART
ER 2
The Vision “Maging Mapagkalingang Pamahalaan sa Maginhawa at
Masayang Malabonian”
The Mission "Magbigay ng angkop at sapat na paglilingkod mula sa
puso para sa lahat,
#promise!"
MAL
ABON
CIT
IZEN
S’ C
HART
ER 3
TABLE OF CONTENTS DEPT./ OFFICE/ LOCATION SERVICES PAGE
MESSAGE FROM THE MAYOR 1
MALABON VISION AND MISSION 2
OFFICE OF THE CITY MAYOR (OCM)/
OFFICE OF THE CITY ADMINISTRATOR (OCA)
7/F Malabon City Hall
AVAILMENT OF MEDICAL, BURIAL AND FINANCIAL ASSISTANCE 8
ACQUISITION OF MAYOR’S CLEARANCE (FOR EMPLOYMENT; FOR CARRYING OF FIREARMS) 9
ACQUISITION OF ENDORSEMENT LETTERS 10
CITY TREASURY DEPARTMENT (CTD)
3/F Malabon City Hall
COLLECTION:
PAYMENT OF REAL PROPERTY TAX (RPT) 12-13
PAYMENT OF REAL PROPERTY TAX (RPT) (For New, Undeclared, Cancelled and Reclassified real
properties) 14-15
PAYMENT OF BUSINESS TAX/ BUSINESS PERMIT 15
PAYMENT OF WEIGHT & MEASURES/BARANGAY MICRO BUSINESS ENTERPRISE (BMBE) REGISTRATION/
TRANSFER TAX/ CONTRACTOR’S TAX/MARKET FEES &SLAUGHTER FEES 16-17
PAYMENT OF PROFESSIONAL TAX 17
PAYMENT OF OCCUPATIONAL PERMIT 18
PAYMENT OF CIVIL REGISTRY FEES 18
PAYMENT OF BUILDING PERMIT/ LBO FEES 19
PAYMENT OF ENGINEERING FEES 19
PAYMENT OF RENTALS 20-21
PAYMENT OF SANITATION PERMIT AND BURIAL FEES 21
PAYMENT OF HOSPITAL FEES (PBM) 22
PAYMENT OF POLICE CLEARANCE (PNP HEADQUARTERS) 22
PAYMENT OF TUITION FEES AND OTHER MISCELLANEOUS FEES (CMPI/ CMU) 23
PAYMENT OF DOG REGISTRATION/ VETERINARY FEES (CITY DOG POUND) 23
PAYMENT OF CITY ORDINANCE VIOLATIONS 24-25
CITY TREASURY DEPARTMENT (CTD)
3/F Malabon City Hall
ACQUISITION OF CERTIFICATE OF PAYMENT/ TAX CLEARANCE CERTIFICATE/
COMMUNITY TAX CERTIFICATE:
REAL PROPERTY TAX CLEARANCE CERTIFICATE 26
MAL
ABON
CIT
IZEN
S’ C
HART
ER 4
BUSINESS CERTIFICATE OF PAYMENT 27
CERTIFICATEOF NO REGISTERED BUSINESS 28
CERTIFICATION OF THE ORIGINAL COPY 29
COMMUNITY TAX CERTIFICATE (CEDULA) 30
PAYMENT:
SUBSIDY TO NATIONAL GOVERNMENT AGENCIES (ALLOWANCES), FINANCIAL ASSISTANCE AND VARIOUS
OBLIGATIONS 31
REGULAR, STATUTORY, CONTRACTUAL AND OTHER VARIOUS OBLIGATIONS 31
BUSINESS PERMIT AND LICENSING OFFICE
(BPLO)
3/F Malabon City Hall
ACQUISITION OF NEW BUSINESS PERMIT 32-33
RENEWAL OF BUSINESS PERMIT 34-35
ACQUISITION OF OCCUPATIONAL/ WORKING PERMIT 35-36
ACQUISITION OF CERTIFICATION 37
CITY PLANNING AND DEVELOPMENT
DEPARTMENT (CPDD)/LOCAL ZONING
ADMINISTRATION (LZA)
7/F Malabon City Hall
ACQUISITION OF LOCATIONAL CLEARANCE FOR NEW BUSINESS ACTIVITY 38-39
VERIFICATION OF PREVIOUSLY ISSUED LOCATIONAL CLEARANCE (FOR THE RENEWAL OF BUSINESS
ACTIVITY) 40
ACQUISITION OF LOCATIONAL CLEARANCE FOR CONSTRUCTION ACTIVITY (BUILDING) 40-41
Additional Requirements For Critical Projects 42-43
CITY HEALTH DEPARTMENT (CHD)
8/F Malabon City Hall
ACQUISITION OF SANITARY PERMIT FOR BUSINESS 45-46
ACQUISITION OF HEALTH CERTIFICATE 47
ACQUISITION OF MEAT HANDLER’S LICENSE 48
UPDATING OF LEASE OF PAYMENT FOR TUGATOG CEMETERY 49
ACQUISITION OF BURIAL, CREMATION, TRANSFER PERMIT/ EXHUMATION PERMIT 50
City Health Department - PAGAMUTANG
BAYAN NG MALABON
Dagat-Dagatan Avenue, Longos, Malabon City
ACQUISITION OF OUT-PATIENT DEPARTMENT/EMERGENCY ROOM (OPD/ER CARD) 51-52
ACQUISITION OF MEDICO-LEGAL CERTIFICATE 52
ACQUISITION OF MEDICAL CERTIFICATE 53
AVAILMENT OF LABORATORY PROCEDURES 53-54
AVAILMENT OF X-RAY PROCEDURES 55
City Health Department - MALABON CITY
POUND
Don Basilio Blvd., Int., Dampalit, Malabon City
REDEMPTION OF IMPOUNDED DOG 56-57
MANDATORY ANNUAL DOG REGISTRATION 58
CITY ASSESSMENT DEPARTMENT (CAD) ACQUISITION OF TAX DECLARATION OF REAL PROPERTIES BY TRANSFER OF OWNERSHIP 59-60
MAL
ABON
CIT
IZEN
S’ C
HART
ER 5
4/F Malabon City Hall ACQUISITION OF CERTIFIED TRUE COPY OF TAX DECLARATION 61
DECLARATION OF REAL PROPERTY FOR TAXATION PURPOSES 62
ACQUISITION OF TAX DECLARATION FROM SEGREGATED OR CONSOLIDATED REAL PROPERTY 63-64
ACQUISITION OF CERTIFICATION OF NO IMPROVEMENT 65
ACQUISITION OF CERTIFICATION OF PROPERTY HOLDING OR NO PROPERTY HOLDING 66
ACQUISITION OF TAXMAPPING VERIFICATION 67
CITY ENGINEERING DEPARTMENT (CED)
10/F Malabon City Hall ACQUISITION OF EXCAVATION PERMIT 68-69
OFFICE OF THE LOCAL BUILDING OFFICIAL
4/F Malabon City Hall
APPLICATION OF BUILDING PERMIT 70-72
APPLICATION OF CERTIFICATE OF OCCUPANCY 73-74
APPLICATION OF DEMOLITION PERMIT 74-75
APPLICATION OF FENCING PERMIT 76-77
APPLICATION OF ANNUAL INSPECTION CERTIFICATES 77-78
CERTIFICATE OF FINAL ELECTRICAL INSPECTION 79
SIGN PERMIT 80-81
CERTIFICATE OF OPERATION 82
TEMPORARY SIDEWALK ENCLOSURE 83-84
SCAFFOLDING PERMIT 85
CITY CIVIL REGISTRY DEPARTMENT (CCRD) 3/F Malabon City Hall
BIRTH:
REGULAR / ON-TIME REGISTRATION FILING OF BIRTH (REGISTRATION WITHIN 30 DAYS FROM BIRTH) 86-87
LATE REGISTRATION OF BIRTH (REGISTRATION MORE THAN 30 DAYS AFTER BIRTH) 88-89
OUT-OF-TOWN LATE REGISTRATION OF BIRTH 89-91
CITY CIVIL REGISTRY DEPARTMENT (CCRD)
3/F Malabon City Hall
MARRIAGE:
ACQUISITION OF MARRIAGE LICENSE 92-93
REGISTRATION OF CERTIFICATE OF MARRIAGE 94-96
REGULAR / IN-TIME FILING OF MARRIAGE CERTIFICATE 94-95
LATE REGISTRATION OF MARRIAGE CERTIFICATE 95-96
DEATH:
REGULAR FILING OF DEATH CERTIFICATE 97
LATE REGISTRATION OF DEATH CERTIFICATE 98
MAL
ABON
CIT
IZEN
S’ C
HART
ER 6
ISSUANCE OF CERTIFIED TRUE TRANSCRIPTION COPY OF
BIRTH, MARRIAGE AND DEATH:
REQUEST FOR CTC OF BIRTH, MARRIAGE AND DEATH CERTIFICATE 99
MIGRANT PETITION:
RA 9048 AND RA 10172 100-102
REPUBLIC ACT 9048:
CORRECTION OF CLERICAL ERROR 103-104
CHANGE OF FIRST NAME 105-106
REPUBLIC ACT 10172:
CORRECTION OF DATE AND MONTH OF BIRTH, AND GENDER OF A PERSON 107-108
LEGITIMATION:
LEGITIMATED BY SUBSEQUENT MARRIAGE 109-110
REPUBLIC ACT 9858:
LEGITIMATION OF CHILDREN BORN TO PARENTS BELOW MARRYING AGE 110-111
REPUBLIC ACT 9255:
AUTHORITY TO USE THE SURNAME OF THE FATHER 112
BATCH REQUEST QUERY SYSTEM (BREQS) - NSO:
REQUEST FOR NSO AUTHENTICATED OF BIRTH, MARRIAGE, DEATH AND CENOMAR 113
PUBLIC SAFETY AND TRAFFIC MANAGEMENT
OFFICE (PSTMO)
Malabon City Government Service Annex
(back of City Hall)
ACQUISITION OF PERMIT TO OPERATE FOR MOTORIZED TRICYCLES AND PEDICABS 114-116
RENEWAL OR DROPPING OF FRANCHISE OF MOTORIZED TRICYCLES AND PEDICABS 117-118
REDEMPTION OF CONFISCATED DRIVER’S LICENSE 119
REDEMPTION OF IMPOUNDED VEHICLES 120-121
ACQUISITION OF TRAFFIC PERMIT FOR EXCAVATION (City or National Projects) 122
ACQUISITION OF TRAFFIC PERMIT FOR EXCAVATION (MWSI House Service Connection, and Meralco or PLDT Pole Installation)
123
BUREAU OF FIRE PROTECTION (BFP) –
MALABON
Malabon City Central Fire Station (MCFS), #70
Gov. Pascual Ave., Potrero;
Bayan Fire Sub-Station
(beside Malabon City Hall)
ACQUISITION OF FIRE SAFETY INSPECTION CERTIFICATE (FSIC) FOR BUILDING OCCUPANCY/ BUSINESS PERMIT
124-125
ACQUISITION OF FIRE SAFETY EVALUATION CLEARANCE (FSEC) FOR NEW BUILDING 126-127
MAL
ABON
CIT
IZEN
S’ C
HART
ER 7
PHILIPPINE NATIONAL POLICE (PNP) –
MALABON Malabon City Police Station (MCPS)
(beside Malabon City Hall)
ACQUISITION OF POLICE CLEARANCE 128-129
OFFICE OF THE SENIOR CITIZENS AFFAIRS
(OSCA)
G/F Malabon City Hall
ACQUISITION SENIOR CITIZEN’S I.D. AND PURCHASE BOOKLET (NEW) 130-131
REPLACEMENT OF LOST SENIOR CITIZEN’S I.D. OR PURCHASE BOOKLET 131-132
APPLICATION FOR SOCIAL PENSION 133
APPLICATION FOR DEATH CLAIM BENEFITS 134-135
CITY ENVIRONMENTAL AND NATURAL
RESOURCES OFFICE (CENRO)
Malabon City Government Service Annex (back of City Hall)
SETTLING OF ANTI-LITTERING ORDINANCE VIOLATION 136-137
REGISTRATION/ ACQUISITION OF PERMIT TO OPERATE OF FISHING VESSELS THREE (3) TONNAGE AND
BELOW 138-139
GENERAL SERVICES DEPARTMENT (GSD)
8/F Malabon City Hall
RENTING OF PENTHOUSE, CITY HALL LOBBY OR AMPHITHEATER 140-141
RENTING OF CITY HALL RENTABLE SPACES AT 2ND FLR., ORETA SPORTS CENTER RENTABLE SPACES,
AND 10-UNIT COMMERCIAL SPACES AT BARITAN 142
SPORTS DEVELOPMENT OFFICE (SDO) (back of City Hall)
RENTING OF ORETA SPORTS CENTER BASKETBALL COURT/ SWIMMING POOL/ BADMINTON COURT 143
ANNEXES:
Annex A: TAX ON OCCUPATION OR PROFESSION (Municipal Ordinance No. 30-1993) 144
Annex B: PERMIT FEE ON OCCUPATION OR CALLING NOT REQUIRING GOVERNMENT EXAMINATION (City
Ordinance No. 16-2005) 144-145
Annex C: SCHEDULE OF FINES AND PENALTIES (TRAFFIC VIOLATIONS) (City Ordinance No. 05-2006) 146-150
Annex D: RATES FOR THE USE OF THE FACILITIES OF THE MALABON CITY SPORTS CENTER (City
Ordinance No. 03-2008) 151
Annex E: RATES FOR THE USE OF MALABON BADMINTON COURTS LOCATED AT ORETA SPORTS CENTER (City Ordinance No. A03-2013)
152
Annex F: RENTAL RATES OF 10-UNIT COMMERCIAL SPACES ALONG A.P. REYES ST., BARITAN (City
Ordinance No. 07-2012) 152
Annex G: RENTAL RATES AND OTHER CHARGES FOR RENTABLE SPACES IN THE MALABON CITY
GOVERNMENT CENTER (City Ordinance No. 05-2008) 152
ANTI-RED TAPE COMPLAINT AND FEEDBACK MECHANISM 153
MALABON TASK FORCE ON ANTI-RED TAPE 154
CONTACT INFORMATION 155-160
MAL
ABON
CIT
IZEN
S’ C
HART
ER 8
OFFICE OF THE CITY MAYOR (OCM) /
OFFICE OF THE CITY ADMINISTRATOR (OCA) 7/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 1711-1713 and 1706
HON. ANTOLIN A. ORETA III, City Mayor / Atty. Voltaire C. dela Cruz, City Administrator
SERVICES OFFERED:
Provision of Medical, Burial and Financial Assistance
Issuance of Mayor’s Clearance
Issuance of Endorsement Letter
1. AVAILMENT OF MEDICAL, BURIAL AND FINANCIAL ASSISTANCE
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time
Amount of
Fees
1. Proceed to the Mayor’s Public Assistance
Service (MPAS) for any request (i.e. medical
assistance, burial assistance, financial assistance)
Mayor’s Public Assistance
Service (MPAS)
7/F City Hall N/A
2. Submit the complete requirements and
other documents, and wait for its evaluation
and validation
Mayor’s Public Assistance
Service (MPAS)
7/F City Hall 5 minutes N/A
3. Claim the assistance Mayor’s Public Assistance
Service (MPAS)
7/F City Hall 5 minutes N/A
Requirements:
1. For medical and financial assistance: barangay clearance, valid IDs, medical
abstract, and hospital billing
2. For burial assistance: death certificate, funeral contract, barangay clearance
of nearest family member, and valid IDs
Clientele:
Malabonians in need of medical, burial and
financial assistance
MAL
ABON
CIT
IZEN
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ER 9
2. ACQUISITION OF MAYOR’S CLEARANCE (FOR EMPLOYMENT; FOR CARRYING OF FIREARMS)
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure list of requirements
Complete all the requirements
Front Desk, Office of
the City Mayor (OCM)/
Office of the City
Administrator (OCA)
7/F City Hall
1. Submit the complete requirements and wait
for the Order of Payment
Front Desk, Office of
the City Mayor (OCM)/
Office of the City
Administrator (OCA)
7/F City Hall 5 minutes N/A
2. Pay the necessary fees Windows 1- 4 & 6, City
Treasury Dept.
3/F City Hall 5 minutes N/A
3. Return to OCM/OCA for the recording of O.R.
Number
Claim your Mayor’s Clearance
Front Desk, Office of
the City Mayor (OCM)/
Office of the City
Administrator (OCA)
7/F City Hall 5 minutes N/A
Requirements:
1. Filled-out Request Form or Request Letter
2. Police Clearance
3. Barangay Clearance
4. Community Tax Certificate (CTC)
5. Two (2) Valid Government IDs
6. Metropolitan Trial Court Certification
7. Regional Trial Court Clearance
8. Prosecutor’s Clearance
Clientele:
Applicants for employment
Applicants to carry firearms
MAL
ABON
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IZEN
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ER 10
3. ACQUISITION OF ENDORSEMENT LETTERS
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time
Amount of
Fees
1. Proceed to the Mayor’s Public Assistance
Service (MPAS) for endorsement for school,
PCSO, other national offices and companies
Mayor’s Public Assistance
Service (MPAS)
7/F City Hall N/A
2. Submit thecomplete requirements and wait
for the processing of your request
Mayor’s Public Assistance
Service (MPAS)
7/F City Hall 10 minutes N/A
3. Claim the Endorsement Letter Mayor’s Public Assistance
Service (MPAS)
7/F City Hall 2 minutes N/A
Requirements:
For School Endorsement:
1. School credentials
ID
Form 137
For PCSO:
1. Medical Abstract
2. Hospital Bill
3. Barangay Clearance
4. Valid IDs
For Endorsement To Other National Offices:
1. Barangay Clearance
2. Valid IDs
3. Hospital Bill or Medical Abstract
For Job Endorsement:
1. Resume
2. Picture
3. Company Address
Clientele:
Malabonians needing endorsement for school, job, PCSO and other agencies and national offices
MAL
ABON
CIT
IZEN
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ER 11
CITY TREASURY DEPARTMENT (CTD) 3/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 3005 - 3009 Ms. Marifi DM. Gabriel, ICO-City Treasury Department
SERVICES OFFERED:
I. COLLECTION
I.APayment of Real Property Tax
I.BPayment of Business Tax/Business Permit
I.C Mayor’s Permit.
I.DPayment of Weight & Measures/BMBE Registration/Transfer Tax / Contractor’s Tax/Market Fees & Slaughter Fees.
I.EPayment of Professional Tax
I.FPayment of Occupational Tax
I.GPayment of Civil Registry Fees
I.HPayment of Building Permit/LBO Fees
I.IPayment of Engineering Fees
I.JPayment of Rentals I.J.1 Market/Ferry Terminal I.J.2 City Hall Rentable Spaces/Penthouse/Amphitheater I.J.3 Oreta Sports Center/Swimming Pool/Badminton Court
I.KPayment of Sanitation Permit/Burial Fees
I.LPayment of Hospital Fees (PBM) I.L.1 Medical/Dental/Laboratory Fees
I.MPayment of Police Clearance (PNP Headquarters)
I.NPayment of Tuition Fees and Other Miscellaneous Fees (CMPI/CMU)
I.OPayment of Dog Registration/Veterinary Fees(City Dog Pound)
I.PPayment of City Ordinance Violations I.P.1 Drinking in Public Places/Half Naked (Treasury) I.P.2 Traffic Violations (PSTMO)
I.P.3 Anti-Littering Apprehensions (CENRO)
MAL
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IZEN
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ER 12
II. ACQUISITION OF CERTIFICATE OF PAYMENT/TAX CLEARANCE CERTIFICATE/ COMMUNITY TAX CERTIFICATE
II.AReal Property Tax Clearance Certificate/Certificate of Payment
II.BBusiness Tax Clearance Certificate/Certificate of Payment
II.CCommunity Tax Certificate
III. PAYMENT
III.ASubsidy to National Government Agencies (Allowances), Financial Assistance & Various Obligations
III.BRegular, Statutory, Contractual and other Various Obligations
I. COLLECTION
1.A.1 PAYMENT OF REAL PROPERTY TAX (RPT)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Real Property Tax Order of Payment
(R.P.T.O.P.)
Window 9
(Assessment
Clerk/Officer),
City Treasury
Dept.
3/F City Hall 5 minutes
Allowable Period
for Extension:
3 hours in case
property was not
encoded in the
database
N/A
2. Present RPTOP and ask for Statement of
Account (SOA)-RPT Due
RPT Division
Personnel, City
Treasury Dept.
3/F City Hall 5 minutes
Allowable Period
for Extension:
N/A
MAL
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ER 13
2 Hours or less,
per RPU, if there is
a discrepancy in
tax declaration
3. Pay the necessary amount and wait for the
Official Receipt
Revenue
Collector
Windows 7 & 10,
City Treasury
Dept.
3/F City Hall 5 minutes 2% Assessed
Value Residential Lot and
Improvement
(houses)
2.5% Assessed
Value Commercial
Industrial Lot
(improvement or
machineries)
Requirements:
1. Latest RPT Official Receipt
2. Declaration of Real Property (Tax Declaration)
Clientele:
Real property owners
MAL
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IZEN
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1.A.2 PAYMENT OF REAL PROPERTY TAX (RPT) (For New, Undeclared, Cancelled and Reclassified real properties)
Step-By-Step Procedure
Division/
Section/
Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Real Property Tax Order of Payment
(R.P.T.O.P.)
Window 9
(Assessment
Clerk/Officer),
City Treasury
Dept.
3/F City Hall 5 minutes
Allowable Period
for Extension:
3 hours in case
property was not
encoded in the
database
N/A
2. Present RPTOP and ask for Statement of
Account (SOA)-RPT Due
RPT Division
Personnel, City
Treasury Dept.
3/F City Hall 5 minutes
Allowable Period
for Extension:
2 Hours or less,
per RPU, if there is
a discrepancy in
tax declaration
N/A
3. For New, Undeclared, Cancelled and
Reclassified real properties. Present copy of
Declaration of Real Property (Tax Declaration)
for verification of payments and computation
of RPT due still of any.
RPT Division
Personnel, City
Treasury Dept.
3/F City Hall 5 minutes
Allowed Period for
Extension:
2 Hours or less,
per RPU, if there is
a discrepancy in
N/A
MAL
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ER 15
tax declaration
4. Pay the necessary amount and wait for the
Official Receipt
Revenue
Collector
Windows 7 & 10,
City Treasury
Dept.
3/F City Hall 5 minutes 2% Assessed Value Residential Lot and
Improvement (houses)
2.5% Assessed Value Commercial
Industrial
Lot(improvement or machineries)
Requirements:
1. Latest RPT Official Receipt
2. Declaration of Real Property (Tax Declaration)
Clientele:
Real property owners
I.B. PAYMENT OF BUSINESS TAX/ BUSINESS PERMIT
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location
of Office
Processing
Time Amount of Fees
1. Fill up and submit Business Permit
Application form with requirements
BPLO Personnel,
Business Permit &
Licensing Office
3/F City
Hall
2. Pay Amount Due Fee Tax for Business Permit
and other Fees and wait for the Official
Receipt, and return to BPLO
Revenue Collector
Windows 1-4, City
Treasury Dept.
3/F City
Hall
5 minutes Based on Documents
Clientele:
Business owners
MAL
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I.C.PAYMENT OF WEIGHT & MEASURES/BARANGAY MICRO BUSINESS ENTERPRISE (BMBE) REGISTRATION/
TRANSFER TAX/ CONTRACTOR’S TAX/MARKET FEES &SLAUGHTER FEES
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present requirements for verification Business Tax &
Miscellaneous
Revenue Division,
City Treasury Dept.
3/F City Hall 10 minutes
2. Secure Order of Payment Business Tax &
Miscellaneous
Revenue Division,
City Treasury Dept.
3/F City Hall 5 minutes
3. Pay the necessary amount and wait for the
Official Receipt
Revenue Collector
Windows 1-4, City
Treasury Dept.
3/F City Hall 10 minutes Weight & Measures:
Based on
instrument
BMBE Registration:
Php 1,000.00 (upon
approval)
Transfer Tax:
Based on
assessment
Contractor’s Tax:
Based on
MAL
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ER 17
assessment
Requirements:
FOR B.M.B.E.:
1. Barangay Clearance
2. Business Permit
3. Latest Official Receipt (Business Tax)
4. Passport Size I.D. (3 pcs.)
5. Sketch of location
6. Financial Statement (3 yrs.)
7. List of Assets (Sworn Statement)
8. DTI Registration
9. BIR Registration
Clientele:
Barangay Micro Business Entrepreneurs
FOR WEIGHT & MEASURES:
1. Business Permit
2. Latest Official Receipt
Clientele:
Business Owners
FOR CONTRACTOR’S TAX:
1. Copy of Contract or Photocopy of
Building Permit Application Form
2. Approved Project Cost (Bill of Materials)
Clientele:
Project Contractors
FOR TRANSFER TAX:
1. Photocopy of Deed of Conveyance
2. Photocopy of TCT
3. Certified Copy of Tax Declaration
4. RPT Clearance Certificate
Clientele:
Real property owners
I.D. PAYMENT OF PROFESSIONAL TAX
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present PRC Identification or Latest Receipt
and pay the necessary fee
Revenue Collector
Windows 1-4 & 6,
City Treasury Dept.
3/F City Hall 5 minutes Based on Profession
See Annex A
Requirements:
1. PRC I.D. or latest receipt
Clientele:
Persons exercising or practicing their profession within Malabon
MAL
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I.E. PAYMENT OF OCCUPATIONAL PERMIT
Step-By-Step Procedure Division/ Section/ Office
Responsible
Location of
Office
Processing
Time
Amount of
Fees
1. Fill up and submit Application Form with
requirement
Business and Licensing
Clerk/Officer, Business Permit
and Licensing Office
3/F City Hall
2. Secure Order of Payment Business and Licensing
Clerk/Officer, BPLO
3/F City Hall
3. Pay amount and wait for Official Receipt Revenue Collector Windows 1-4,
City Treasury Dept.
3/F City Hall 5 minutes Based on
Profession
See Annex B
Clientele:
Employees and workers
I.F. PAYMENT OF CIVIL REGISTRY FEES
Step-By-Step Procedure Division/ Section/ Office
Responsible
Location of
Office
Processing
Time
Amount of
Fees
1. Secure Order of Payment Civil Registry Clerk/Officer,
City Civil Registry Department
3/F City Hall
2. Pay amount and wait for Official Receipt Revenue Collector Windows 1-4,
City Treasury Dept.
3/F City Hall 5 minutes Based on
requested
document
Clientele:
Persons acquiring Civil Registry documents
MAL
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I.G. PAYMENT OF BUILDING PERMIT/ LBO FEES
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Order of Payment Local Building
Clerk/Officer, Local
Building Office
4/F City Hall
2. Pay amount and wait for Official Receipt Revenue Collector
Windows 1-4, City
Treasury
Department
3/F City Hall 5 minutes Based on
assessment
Clientele:
Building Permit applicants
I.H. PAYMENT OF ENGINEERING FEES
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Order of Payment City Engineering’s
Clerk/Officer, City
Engineering Dept.
10/F City
Hall
2. Pay amount and wait for Official Receipt Revenue Collector
Window 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Based on
assessment
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I.I. PAYMENT OF RENTALS
II.1 MARKETS AND FERRY TERMINAL
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Order of Payment Business Tax &
Miscellaneous
Revenue Division,
City Treasury
Department
3/F City Hall 5 minutes
2. Pay amount due and wait for Official Receipt Revenue Collector
Windows 1-4 & 6,
City Treasury
Department
3/F City Hall 5 minutes Based on contract
Clientele:
Markets and ferry terminal lessees
II.2 CITY HALL RENTABLE SPACES/ PENTHOUSE/ AMPHITHEATER/ ORETA SPORTS CENTER RENTABLE SPACES
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Order of Payment General Services
Department (GSD)
8/F City Hall
2. Pay amount due and wait for Official Receipt Revenue Collector
Windows 1-4 & 6,
City Treasury Dept.
3/F City Hall 5 minutes Based on usage/
contract
Clientele:
City Hall Rentable Spaces/ Penthouse/ Amphitheater/ Oreta Sports Center Rentable Spaces lessees
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II.3 ORETA SPORTS CENTER BASKETBALL COURT/ SWIMMING POOL/ BADMINTON COURT
Step-By-Step Procedure Division/ Section/
Office Responsible Location of Office
Processing
Time
Amount
of Fees
1. Secure Order of Payment Sports Development
Office
Oreta Sports
Center(back of City Hall)
2. Pay amount due and wait for Official Receipt Revenue Collector
Windows 1- 4 & 6, City
Treasury Department
3/F City Hall 5 minutes Based on
usage
Clientele:
Sports enthusiasts
I.J. PAYMENT OF SANITATION PERMIT AND BURIAL FEES
Step-By-Step Procedure Division/ Section/
Office Responsible Location of Office
Processing
Time
Amount
of Fees
1. Secure Order of Payment City Health
Clerk/Officer, City
Health Dept.
8/F City Hall
2. Pay amount and wait for Official Receipt Revenue Collector
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Based on
service
requested
Clientele:
Sanitation Permit: Business owners
Burial Fees: Relatives of the deceased or authorized representative
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I.K. PAYMENT OF HOSPITAL FEES (PBM)
Step-By-Step Procedure Division/ Section/
Office Responsible Location of Office
Processing
Time
Amount
of Fees
1. Secure Order of Payment PBM Clerk/ Officer,
Pagamutang Bayan
ngMalabon
Maya-Maya St., Longos
2. Pay amount and wait for Official Receipt Field Revenue
Collector, PBM Cashier
Section, Pagamutang
Bayan ngMalabon
Maya-Maya St., Longos 5 minutes Based on
service
requested
Clientele:
Malabon and Non-Malabon residents needing hospital services
I.L. PAYMENT OF POLICE CLEARANCE (PNP HEADQUARTERS)
Step-By-Step Procedure Division/ Section/
Office Responsible Location of Office
Processing
Time
Amount
of Fees
1. Secure Order of Payment PNP Clerk/ Officer,
Malabon City Police
Station
F. Sevilla Blvd., San
Agustin (beside Malabon
City Hall)
2. Pay amount and wait for Official Receipt Revenue Collector
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Based on
request
Clientele:
Job seekers and those needing Police Clearance
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I.M. PAYMENT OF TUITION FEES AND OTHER MISCELLANEOUS FEES (CMPI/ CMU)
Step-By-Step Procedure Division/ Section/ Office
Responsible Location of Office
Processing
Time
Amount
of Fees
1. Secure Order of Payment Office of the Registrar, City
of Malabon Polytechnic
Institute or
Office of the Registrar, City
of Malabon University
Gov. Pascual Ave.,
Baritan
Maya-Maya St. cor.
Pampano St., Longos
2. Pay amount and wait for Official Receipt Field Revenue Collector,
CMPI Cashier Section or
Field Revenue Collector,
CMU Cashier Section
Gov. Pascual Ave.,
Baritan
Maya-Maya St. cor.
Pampano St., Longos
5 minutes Based on
Order of
Payment
Clientele:
CMPI/CMU incoming and current students
I.N. PAYMENT OF DOG REGISTRATION/ VETERINARY FEES (CITY DOG POUND)
Step-By-Step Procedure Division/ Section/ Office
Responsible Location of Office
Processing
Time
Amount
of Fees
1. Secure Order of Payment Dog Pound Clerk/ Officer Dampalit
2. Pay amount due and wait for Official
Receipt
Revenue Collector, Dog
Pound
Dampalit 5 minutes Based on
request
Clientele:
Dog owners
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I.O. PAYMENT OF CITY ORDINANCE VIOLATIONS
I.O.3 DRINKING IN PUBLIC PLACES/ HALF NAKED
Step-By-Step Procedure Division/ Section/
Office Responsible Location of Office
Processing
Time
Amount
of Fees
1. Present Ordinance Violation Receipt and
Secure Order of Payment
Business Tax &
Miscellaneous Revenue
Division, City Treasury
Dept.
3/F City Hall
2. Pay amountand wait for Official Receipt Revenue Collector
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Based on
request
Clientele:
City Ordinance Violators
I.I.3 TRAFFIC VIOLATIONS
Step-By-Step Procedure Division/ Section/
Office Responsible Location of Office
Processing
Time
Amount
of Fees
1. Secure Order of Payment Public Safety & Traffic
Management Office
Malabon City
Government Service
Annex (back of City Hall)
5 minutes
2. Pay amount and wait for Official Receipt Revenue Collector
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Based on
violations
Clientele:
Traffic violators
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I.I. ANTI-LITTERING APPREHENSIONS
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Order of Payment City Environment
and Natural
Resources Office
Malabon City
Government
Service
Annex (back
of City Hall)
5 minutes
2. Pay amount and wait for Official Receipt Revenue Collector
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Based on violations
Clientele:
Anti-Littering Ordinance violators
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II. ACQUISITION OF CERTIFICATE OF PAYMENT/ TAX CLEARANCE CERTIFICATE/
COMMUNITY TAX CERTIFICATE
II.A. REAL PROPERTY TAX CLEARANCE CERTIFICATE
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Real Property Tax Order of Payment
(R.P.T.O.P)
Window 9
(Assessment
Clerk/Officer), City
Treasury Dept.
3/F City Hall 5 minutes
Allowable
Period for
Extension:
2 Hours or less,
per RPU, if there
is a discrepancy
in tax declaration
2. Present RPTOP to Examiner,Fill up Request
Formand wait for Order of Payment
RPT Division
Personnel, City
Treasury Dept.
3/F City Hall
3. Pay amount due and wait for Official Receipt Revenue Collector
Windows 1,2,3 & 4,
City Treasury Dept.
3/F City Hall 5 minutes Based on
property/ies
4. Present Official Receipt and wait for the
releasing of RPT Clearance Certificate
RPT Division
Personnel, City
Treasury Dept.
3/F City Hall 5 minutes
Requirements:
1. Filled-out Request Form
2. Real Property Tax Order of Payment
3. Latest Official Receipt
4. Declaration of Property (Tax Declaration)
Clientele:
Real property owners
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II.B. BUSINESS CERTIFICATE OF PAYMENT
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Fill-up Request Form and Secure Order of
Payment
Business Tax &
Miscellaneous
Revenue Division
Personnel, City
Treasury Dept.
3/F City Hall 5 minutes
2. Pay amount due and wait for Official Receipt Revenue Collector
Windows 1,2,3 & 4,
City Treasury Dept.
3/F City Hall
3. Present Official Receipt and wait for the
Releasing of Certificate
Business Tax &
Miscellaneous
Revenue Division
Personnel, City
Treasury Dept.
3/F City Hall 5 minutes Based on request
Requirements:
1. Request Form
2. Business Permit
3. Valid I.D.
Clientele:
Business owners
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II.C. CERTIFICATEOF NO REGISTERED BUSINESS
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present filled-out Request Form and Secure
Order of Payment
Business Tax &
Miscellaneous
Revenue Division
Personnel, City
Treasury Dept.
3/F City Hall
2. Pay amount due and wait for Official Receipt Revenue Collector
Windows 1,2,3 & 4,
City Treasury Dept.
3/F City Hall
5 minutes
3. Present Official Receipt and wait for the
Releasing of Certificate
Business Tax &
Miscellaneous
Revenue Division
Personnel, City
Treasury Dept.
3/F City Hall Based on request
Requirements:
1. Filled out Request Form
2. Valid I.D.
3. Certificate of Indigency (from CSWDD)
Clientele:
Individuals with no registered business
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II.D. CERTIFICATION OF THE ORIGINAL COPY
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Fill-up Request Form and Secure Order of
Payment
Business Tax &
Miscellaneous
Revenue Division
Personnel, City
Treasury Dept.
3/F City Hall
2. Pay amount due and wait for Official Receipt Revenue Collector
Windows 1,2,3 & 4,
City Treasury Dept.
3/F City Hall
5 minutes
3. Present Official Receipt and wait for the
Releasing of Certificate
Business Tax &
Miscellaneous
Revenue Division
Personnel, City
Treasury Dept.
3/F City Hall Based on request
Requirements:
1. Filled-out Request Form
2. Original Signed Documents
Clientele:
Business owners
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II.E. COMMUNITY TAX CERTIFICATE (CEDULA)
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Fill up data sheet (Indicate gross
receipt/gross compensation)
3/F City Hall
2. Pay amount due and wait for the issuance of
Community Tax Certificate (Cedula)
Revenue Collector
Windows5 & 6, City
Treasury Dept.
3/F City Hall 5 minutes Based on request
Requirements:
1. Previous Community Tax Certificate (Cedula)
2. Valid I.D.
Clientele:
Malabon and Non-Malabon residents in need of
Community Tax Certificate (Cedula)
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III. PAYMENT
III.A. SUBSIDY TO NATIONAL GOVERNMENT AGENCIES (ALLOWANCES), FINANCIAL ASSISTANCE AND VARIOUS OBLIGATIONS
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Go to Payment Window Windows11 & 12, City
Treasury Dept.
3/F City Hall 5 minutes
Requirements:
1. Valid I.D.
2. Payroll Number
III.B. REGULAR, STATUTORY, CONTRACTUAL AND OTHER VARIOUS OBLIGATIONS
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Go to Cashier’s Desk Cash Division, City
Treasury Dept.
3/F City Hall 5 minutes
Requirements:
1. Valid I.D.
2. Payroll Number
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BUSINESS PERMIT AND LICENSING OFFICE (BPLO) 3/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local3012-3013 Engr. Reynaldo C. Amata, OIC-Business Permit and Licensing Office
SERVICES OFFERED:
Issuance of New Business Permit
Renewal of Business Permit
Issuance of Occupational/ Working Permit
Issuance of Certification
1. ACQUISITION OF NEW BUSINESS PERMIT
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all the
requirements
BPLO Staff, One-
Stop-Shop
Receiving
Section
3/F City Hall N/A
1. File your notarized duly accomplished
application form and complete requirements
Wait for the evaluation and assessment of
application
BPLO Staff, One-
Stop-Shop
Receiving
Section
3/F City Hall 25 minutes N/A
2. Pay the corresponding business taxes and all
regulatory fees
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Based on:
Capital, area,
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line of business,
no. of employees
Sec. 76 of M.O.
30-1993
Sec. 7, 27, 76, 89
and 93 of C.O.
16-2005
Sec. 14 of P.D.
1185
3. Return to One-Stop-Shop Receiving Section
Present the official receipts and wait for the
final validation, approval and releasing of
Mayor’s Permit and business plate/ sticker
BPLO Staff, One-
Stop-Shop
Receiving
Section
3/F City Hall 20 minutes N/A
Requirements: 1. Duly Accomplished Application Form
2. DTI or SEC Registration
3. Barangay Clearance
4. Tax Clearance or Certification of No Real Properties
Clientele:
Business owners
5. Locational Clearance (from City Planning and Devt. Dept. - Local Zoning Administration, 7/F City Hall)
6. Certificate of Occupancy/Clearance from the Local Building Official (4/F City Hall)
7. Health Certificate (from City Health Dept., 8/F City Hall)
8. Community Tax Certificate (Cedula)
9. Fire Safety Inspection Certificate (FSIC)
10. *CENRO Form (Hygienic Septic Tank)
11. *PESO Form (City Ordinance No. 07-2003)
Note: Applications for New Business Permit will not be accepted during renewal period (January 1-20)
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2. RENEWAL OF BUSINESS PERMIT
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all the
requirements
BPLO Staff, One-
Stop-Shop
Receiving
Section
3/F City Hall N/A
1. File your notarized duly accomplished
application form and complete requirements
Wait for the evaluation and assessment of
application
BPLO Staff, One-
Stop-Shop
Receiving
Section
3/F City Hall 25 minutes
N/A
2. Pay the corresponding business taxes and
regulatory fees
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Based on:
Gross sales,
receipts, area,
line of
business, no.
of employees
Sec. 7, 27, 76,
89 and 93 of
C.O. 16-2005
Sec. 14 of P.D.
1185
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3. Return to BPLO Receiving Section
Present the official receipt and wait for the final
validation, approval and releasing of Mayor’s
Permit and business plate/ sticker
BPLO Staff, BPLO
Receiving
Section
3/F City Hall 20 minutes N/A
Requirements:
1. Duly Accomplished Application Form
2. Previous Mayor’s Permit
3. Photocopies of annual/ quarterly tax payment receipts
4. Barangay Clearance
Clientele:
Business owners
5. RPT Clearance (City Treasury Dept.) or Certification of No Real Properties (City Assessment Dept.)
6. Photocopy of Community Tax Certificate (Cedula)
3. ACQUISITION OF OCCUPATIONAL/ WORKING PERMIT
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all the
requirements
Data Processing
and Assessment
Division (Window
B), BPLO
3/F City Hall N/A
1. File your notarized duly accomplished
application form and complete requirements
Data Processing
and Assessment
Division (Window
3/F City Hall 5 minutes P100.00
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Wait for the evaluation and assessment of
application
B), BPLO
2. Pay the corresponding fees Windows1-4, City
Treasury Dept.
3/F City Hall 5 minutes Reference:
Article E, Section
27 and 29 of
Amended City
Ordinance No.
16-2005
3. Return to BPLO
Present the official receipt and wait for the
processing, approval and releasing of
Occupational/ Working Permit
Data Processing
and Assessment
Division (Window
B), BPLO
3/F City Hall 5 minutes N/A
Requirements:
1. Duly Accomplished Application Form
2. Community Tax Certificate (Cedula)
3. Health Clearance
4. NBI or PNP Clearance
5. 2x2 picture (1 pc.)
6. 1x1 picture (1 pc.)
Clientele:
Employees and workers
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4. ACQUISITION OF CERTIFICATION
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present your Request letter indicating
purpose of request for certification or fill-up
Request Form
Wait for the Order of Payment
Admin Section,
BPLO
3/F City Hall 5 minutes
2. Pay the corresponding fees Windows 1-4,
City Treasury
Dept.
3/F City Hall 5 minutes P150.00 per
copy
3. Return to BPLO
Present the official receipt and wait for the
approval and releasing of Certification
Admin Section,
BPLO
3/F City Hall 5 minutes N/A
Requirements:
1. Request Letter indicating purpose of certification or Duly Accomplished Request Form
2. Valid I.D.
Clientele:
Business owners
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CITY PLANNING AND DEVELOPMENT DEPARTMENT (CPDD)/LOCAL ZONING ADMINISTRATION (LZA) 7/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 1701/1702 Ms. Maria Lina D. Punzalan, City Planning and Development Coordinator / Arch. Christy F. Aquino, Local Zoning Administrator
SERVICES OFFERED:
Issuance of Locational Clearance
Verification of Previously Issued Locational Clearance (for the renewal of business activity)
Assistance to Researchers
1. ACQUISITION OF LOCATIONAL CLEARANCE FOR NEW BUSINESS ACTIVITY
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all the
requirements
Zoning Staff, One-
Stop-Shop
3/F City Hall N/A
1. File your notarized application form and complete
requirements
Zoning Staff, One-
Stop-Shop
3/F City Hall 2 minutes N/A
2. Pay the filing fee Windows 1-3, City
Treasury Dept.
3/F City Hall 5 minutes P40.00
3. Return to One-Stop-Shop and present the Official
Receipt to the Zoning Staff for the recording of O.R.
number
Zoning Staff, One-
Stop-Shop
3/F City Hall
2 minutes N/A
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*Inspection and Evaluation Zoning Division,
CPDD
7/F City Hall N/A
4. Return to the Zoning Staff after 3 days and secure
Order of Payment
Zoning Staff, One-
Stop-Shop
3/F City Hall 5 minutes N/A
5. Pay the necessary fees
Windows 1-3, City
Treasury Dept.
3/F City Hall 5 minutes Industrial/
Commercial:
P18.00/sq. m.
Institutional:
P9.00/sq. m.
6. Return to One-Stop-Shop
Present the Official Receipt to the Zoning Staff for the
recording of O.R. number and claim your Locational
Clearance
Zoning Staff, One-
Stop-Shop
3/F City Hall 2 minutes N/A
Requirements:
1. Filled out Application Form
2. Barangay Clearance for Business Activity
3. Sketch of Location
4. If the property is owned:
Tax Declaration or Transfer Certificate of Title (TCT)
Real Property Tax Clearance
If the property is rented:
Contract of Lease
Consent from the Lot Owner
Clientele:
Business Permit applicants
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2. VERIFICATION OF PREVIOUSLY ISSUED LOCATIONAL CLEARANCE (FOR THE RENEWAL OF BUSINESS ACTIVITY)
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Submit copy of issued Locational Clearance
(LC) and follow the procedure at One-Stop-
Shop
One-Stop-Shop 3/F City Hall N/A
Requirements:
1. Copy of issued Locational Clearance
Clientele:
Business owners
3. ACQUISITION OF LOCATIONAL CLEARANCE FOR CONSTRUCTION ACTIVITY (BUILDING)
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Zoning Division, City
Planning and
Development Dept.
(CPDD)
7/F City Hall N/A
1. File your notarized application form and
complete requirements
Zoning Division, CPDD 7/F City Hall 3 minutes N/A
2. Pay the filing fee Windows 1-3, City
Treasury Dept.
3/F City Hall P40.00
3. Return to Zoning Division and present the
Official Receipt for the recording of O.R.
number
Zoning Division, CPDD
7/F City Hall
N/A
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*Inspection and Evaluation Zoning Division, CPDD 7/F City Hall N/A
4. Return to Zoning Division after 5 days and
secure Order of Payment
Zoning Division, CPDD 7/F City Hall 5 minutes N/A
5. Pay the necessary fees
Windows 1-3,
City Treasury Dept.
3/F City Hall
5 minutes Industrial/
Commercial:
P18.00/sq.m.
Institutional:
P9.00/sq.m.
Residential:
P9.00/sq.m.
6. Return to the Zoning Division
Present the Official Receipt for the recording
of O.R. number and claim your Locational
Clearance
Zoning Division, CPDD 7/F City Hall 2 minutes N/A
Requirements:
1. Filled out Application Form
2. Transfer Certificate of Title (TCT)
3. Barangay Clearance for the construction of building
4. 2 sets of Building Plans
5. Real Property Tax Clearance or Tax Declaration
6. Community Tax Certificate (Cedula)
7. If the property is rented, secure consent/ SPA from the lot owner
Clientele:
Building Permit applicants
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ADDITIONAL REQUIREMENTS FOR CRITICAL PROJECTS:
I. Locational Clearance for Business/ Construction Activity for Base Station of Cellular, Mobile, Telephone Service, Paging Services,
Trunking Services, Wireless Local Loop Services and Wireless Communication: (Board Resolution No. 779 Series of 2005) 1. Plans with Vicinity Map at scale of 1:10,000 and Site Development Plan
2. National Telecommunication Commission’s Provisional Authority
3. Radiation Protection Evaluation Report from Radiation Health Service of the Department of Health (DOH) 4. Barangay Council Resolution endorsing the base station 5. If to be constructed on top of the building:
Consent from the building owner and tenants
If to be constructed on the ground:
Consent from Homeowners’ Association
Consent from majority of actual occupants and owner of properties with a radial distance equivalent to the height of the proposed base station measured from its base
II. Locational Clearance for Business/ Construction Activity for Funeral Establishments: 1. All implementing rules and regulations to govern the processing of funeral establishments under Article 18 Section 5-C of HLURB Executive Order No.
648 and HLURB Resolution No. R-638 Series of 1999. 2. Vicinity plan drawn to scale of 1:10,000 drawing clearly the location of the proposed site and all existing adjacent land uses/ establishments within the
500-meter radius 3. Site Development Plan drawn to scale of 1:200 indicating lot property boundaries, building layout and future expansion area ( if any), entrance and exit
to the main service road and parking
4. Must conform with the Zoning Ordinance. 5. Must secure Environmental Compliance Certificate (ECC) from the Department of Environment and Natural Resources (DENR), prior to application for
building permit.
III. Locational Clearance for Business/ Construction Activity for Slaughter Houses/ Manufacturing: 1. Must be in Industrial Zone 2. Buffer Strip
3. Environmental Compliance Certificate (ECC) 4. Health Certificate
5. Should be 200 meters away from residential and institutional
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6. Should be accessible to transportation
7. Must conform with HLURB Resolution No. R-650 Series of 1999
IV. Locational Clearance for Business/ Construction Activity for Filling Stations: 1. Must be in Commercial-2 Zone, NOT IN RESIDENTIAL ZONE
2. 200 meters away from church and school 3. Buffer Strip’ 4. They must conform with standards set by the Energy Regulatory Board (ERB)
5. Must conform with the Zoning Ordinance
V. Locational Clearance for Business/ Construction Activity for Garments: 1. Vicinity Map 2. Site Development Plan
Building layout Dimension/ size of working area as well as the storage area
Entrance and exits, loading and unloading area in relation to road network
Parking space, loading and unloading area
Provision for setback/ buffer zone
Future expansion plan, if any
3. Description of activity as to raw materials, employment size, production output, machines utilized, working hours, capitalization and industrial wastes 4. Must conform with the Zoning Ordinance and as per design standards for garments: MMC#81-01
VI. Locational Clearance for Business/ Construction Activity for Markets: 1. Vicinity Map drawn to scale 1:10,000 exact location of proposed site and existing business establishment within 500 meters in radius for the proposed
site and access road leading to it
2. Site Development Plan drawn to scale 1:200 and duly signed and sealed by licensed environmental planner 3. Environmental Compliance Certificate (ECC) or Certificate of Non-Conformance (CNC) fromthe Department of Environment and Natural Resources-
Environmental Management Bureau (DENR-EMB)
4. Conversion Order (CO) or Exemption Clearance from the Department of Agrarian Reform (DAR), if applicable 5. Sanitary Permit
6. Must conform with the Implementing Rules and Regulations of HLURB Resolution No. R-682 Series of 2000 regulating markets, and National Building Code (PD1096)
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4. ASSISTANCE TO RESEARCHERS
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present letter request and identification card
and inquire on the data needed
Planning
Division, City
Planning and
Development
Dept. (CPDD)
7/F City Hall 5 minutes N/A
2. Pay the secretary’s fee, if applicable Windows 1-4,
City Treasury
Dept.
3/F City Hall 5 minutes P100.00/
document
3. Sign in the logbook while the CPDD staff saves
the requested data to the flashdrive or
Submit your ID and photocopy the document/s
Planning
Division, CPDD
7/F City Hall 2 minutes N/A
4. Return the document/s and claim your ID Planning
Division, CPDD
7/F City Hall 1 minute N/A
Requirements:
1. Letter request
2. Identification Card
Clientele:
Students and researchers about Malabon
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CITY HEALTH DEPARTMENT (CHD) 8/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local1801, Sanitation Division - Local 1821 Dr. Isauro N. Garcia, OIC- City Health Department
SERVICES OFFERED:
Issuance of Sanitary Permit
Issuance of Health Certificate
Issuance of Meat Handler’s License
Updating of Lease of Payment for Tugatog Cemetery
Issuance of Burial, Cremation, Transfer Permit/ Exhumation Permit
1. ACQUISITION OF SANITARY PERMIT FOR BUSINESS
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Sanitary Staff,
One-Stop-Shop
3/F City Hall N/A
1. File your application form and complete
requirements
Sanitary Staff,
One-Stop-Shop
3/F City Hall 2 minutes N/A
2. Pay the necessary fees
Windows 1 and 2,
City Treasury
Dept.
3/F City Hall
5 minutes
P40.00
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3. Return to One-Stop-Shop
Present the Official Receipt to the Sanitary
Staff for the recording of O.R. number
*Inspection and Evaluation
Sanitary Staff,
One-Stop-Shop
Sanitation
Division, CHD
8/F City Hall
N/A
4. Return to One-Stop-Shop after 1 day and claim
your Sanitary Permit to the Sanitary Staff
Sanitary Staff,
One-Stop-Shop
3/F City Hall 2 minutes N/A
Requirements:
1. Filled out Application Form
2. For Regular Business:
Health Certificates of employees
3. DOH Clearance if needed
For Water Refilling Station:
Water Laboratory Examinations Result
Microbiological/Physico Chemical
Clientele:
Business owners
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2. ACQUISITION OF HEALTH CERTIFICATES
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Sanitation
Division, CHD
8/F City Hall N/A
1. File your application form and complete
requirements
Sanitation
Division, CHD
8/F City Hall 2 minutes N/A
2. Pay the necessary fees
Windows 1 and 2,
City Treasury
Dept.
3/F City Hall
5 minutes P40.00
3. Return to Sanitation Division
Present the official receipt for the recording
of O.R. number and wait for the processing of
Health Certificate
Sanitation
Division, CHD
8/F City Hall 5 minutes N/A
4. Claim your Health Certificate Sanitation
Division, CHD
8/F City Hall 2 minutes N/A
Requirements: Clientele:
1. Filled out Application Form Foodhandlers / Employees
2. X-ray result
3. Stool examination result
4. For new applicant: Attend the Foodhandler’s Class
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3. ACQUISITION OF MEAT HANDLER’S LICENSE
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Sanitation
Division, City
Health Dept.
(CHD)
8/F City Hall N/A
1. File your application form and complete
requirements
Sanitation
Division, CHD
8/F City Hall 2 minutes
N/A
2. Pay the necessary fees Windows 1 and 2
City Treasury
Dept.
3/F City Hall 5 minutes P100.00
3. Return to Sanitation Division
Present the Official Receipt for recording and
wait for the processing of Meat Handler’s
License
Sanitation
Division, CHD
8/F City Hall
10 minutes
N/A
4. Claim your Meat Handler’s License Sanitation
Division, CHD
8/F City Hall 2 minutes N/A
Requirements
1. Filled out Application Form
2. Health Certificate
Clientele:
Meat Handlers
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4. UPDATING OF LEASE OF PAYMENT FOR TUGATOG CEMETERY
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present the previous proof of payment or old
receipts, and Certification from cemetery
keeper to the Sanitation Division
Sanitation
Division, City
Health Dept.
(CHD)
8/F City Hall 5 minutes N/A
2. Pay the necessary fees and return to
Sanitation Division
Present the Official Receipt for the recording
of O.R. number
Windows 1-4.
City Treasury
Dept.
Sanitation
Division, CHD
3/F City Hall
8/F City Hall
2 minutes
P500.00/sq.m./ 5
yrs.
P1,000.00/ 5 yrs.
Construction over -
20% penalty/ 5
yrs.
Requirements:
1. Previous proof of payment or old receipts
2. Certification from cemetery keeper
Clientele:
Lessees of Tugatog Cemetery, or authorized representative
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5. ACQUISITION BURIAL, CREMATION, TRANSFER PERMIT / EXHUMATION PERMIT
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present Death Certificate for review
Sanitation
Division, City
Health Dept. (CHD)
8/F City Hall 5 minutes N/A
2. Pay the necessary fees Window 3 3/F City Hall
Treasury
Dept.
5 minutes Burial P100.00
Cremation P100.00
Transfer P100.00
Exhumation P200.00
Embalming P30.00
Entrance for Death
Certificate:
Malabon residents P100.00
Non-Malabon Residents
P500.00
3. Return to Sanitation Division
Present the Official Receipt for the
recording of O.R. number
Sanitation
Division, CHD
8/F City Hall
2 minutes
4. Claim the Burial, Cremation, Transfer,
Exhumation Permit
Sanitation
Division, CHD
8/F City Hall 10 minutes N/A
Requirement:
1. Death Certificate
2. Transfer Permit from place of origin (for non-residents of Malabon)
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City Health Department - PAGAMUTANG BAYAN NG MALABON Dagat-Dagatan Avenue, Longos, Malabon City / Tel No. 287-4394 to 96 Dr. Isauro N. Garcia, OIC- City Health Department / Dr. Emerlito D. Bungay, Medical Director
SERVICES OFFERED:
Issuance of OPD/ER Card
Issuance of Medico-Legal Certificate
Issuance of Medical Certificate
Perform Laboratory Procedures
Perform X-ray Procedures
1. ACQUISITION OF OUT-PATIENT DEPARTMENT/EMERGENCY ROOM (OPD/ER CARD)
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure blank OPD/ER Card
Fill-up the OPD/ER Card
Information Staff,
ER/OPD, Pagamutang
Bayan ngMalabon
(PBM)
Dagat-Dagatan
Avenue, Longos,
Malabon City
N/A
1. Submit the accomplished OPD/ER Card and
wait for the issuance of Order of Payment
Information Staff,
ER/OPD, PBM
Dagat-Dagatan
Avenue, Longos,
Malabon City
2. Proceed to cashier for payment of the card Cashier, PBM Dagat-Dagatan
Avenue, Longos,
Malabon City
2 minutes Free for Malabon
residents
P30.00 for Non-
Malabon residents
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3. Return to ER/OPD Information
Present the official receipt and claim your
OPD/ER card
Information Staff,
ER/OPD, PBM
Dagat-Dagatan
Avenue, Longos,
Malabon City
2 minutes
N/A
Clientele:
1. Malabon and Non-Malabon residents needing services of PBM
2. ACQUISITION OF MEDICO-LEGAL CERTIFICATE
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Inquire/ wait to be interviewed
Secure Order of Payment
Information Staff,
ER/OPD, Pagamutang
Bayan ngMalabon
(PBM)
Dagat-Dagatan
Avenue, Longos,
Malabon City
5 minutes N/A
2. Pay the necessary fees Cashier, PBM Dagat-Dagatan
Avenue, Longos,
Malabon City
2 minutes P30.00
3. Return to ER for examination, recording of
findings in the Medico-Legal Logbook and
issuance of Medico-Legal Certificate
Information Staff,
ER/OPD, PBM
Dagat-Dagatan
Avenue, Longos,
Malabon City
10 minutes N/A
Clientele:
1. Malabon and Non-Malabon needing Medico-Legal Certificate
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3. ACQUISITION OF MEDICAL CERTIFICATE
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Inquire/ wait to be interviewed
Secure Order of Payment
Information Staff,
ER/OPD, Pagamutang
Bayan ngMalabon
(PBM)
Dagat-Dagatan
Avenue, Longos,
Malabon City
5 minutes N/A
2. Pay the necessary fees Cashier, Pagamutang
Bayan ngMalabon
(PBM)
Dagat-Dagatan
Avenue, Longos,
Malabon City
2 minutes P30.00
3. Return to ER for examination, recording of
findings in the Medico-Legal Logbook and
issuance of Medical Certificate
Information Staff,
ER/OPD, Pagamutang
Bayan ngMalabon
(PBM)
Dagat-Dagatan
Avenue, Longos,
Malabon City
10 minutes N/A
Clientele:
1. Malabon and Non-Malabon needing Medical Certificate
4. AVAILMENT OF LABORATORY PROCEDURES
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present referral/ request form to the
Laboratory Staff and wait for the issuance of
Order of Payment
Laboratory Staff,
Pagamutang Bayan
ngMalabon
Dagat-Dagatan
Avenue, Longos,
Malabon City
2 minutes N/A
2. Pay the necessary fees Cashier, Pagamutang
Bayan
Dagat-Dagatan
Avenue, Longos,
2 minutes CBC w/
Platelet P 105.00
Urinalysis P40.00
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ngMalabon(PBM) Malabon City Fecalysis P35.00
FBS P50.00
Creatinine P55.00
BUN P55.00
Cholesterol P55.00
Uric Acid P55.00
Clotting TimeP35.00
Bleeding Time 35.00
Bld. Typing P80.00
HBsAGP150.00
WidalP150.00
HIV FREE
3. Return to Laboratory
Present the Official Receipt to the
Laboratory Staff for blood extraction and
performance of requested procedures
Laboratory Staff,
Pagamutang Bayan
ngMalabon
Dagat-Dagatan
Avenue, Longos,
Malabon City
10 minutes
N/A
4. Return after one (1) hour and claim the
Laboratory Result
Laboratory Staff,
Pagamutang Bayan
ngMalabon
Dagat-Dagatan
Avenue, Longos,
Malabon City
2 minutes N/A
Requirement:
1. Referral/ request form
Clientele:
Malabon and Non-Malabon needing to undergo laboratory procedures
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5. AVAILMENT OF X-RAY PROCEDURES
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present X-ray request to the X-Ray
Technician and wait for the issuance of
Order of Payment
X-Ray Technician, X-
Ray Dept., PBM
Dagat-Dagatan
Avenue, Longos,
Malabon City
2 minutes N/A
2. Pay the X-ray fee Cashier,
Pagamutang Bayan
ngMalabon (PBM)
Dagat-Dagatan
Avenue, Longos,
Malabon City
5 minutes P140.00
3. Return to the X-ray Room
Present the Official Receipt to the X-ray
Technician and perform the requested
procedure
X-ray Room,
Pagamutang Bayan
ngMalabon
Dagat-Dagatan
Avenue, Longos,
Malabon City
15 minutes
N/A
4. Return after one (1) day and claim the
X-ray Result
X-ray Room,
Pagamutang Bayan
ngMalabon
Dagat-Dagatan
Avenue, Longos,
Malabon City
5 minutes N/A
Requirement:
1. X-ray request
Clientele:
Malabon and Non-Malabonneeding to undergo X-ray procedure
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City Health Department - MALABON CITY POUND Don Basilio Blvd., Int., Dampalit, Malabon City Dr. Isauro N. Garcia, OIC- City Health Department
SERVICES OFFERED:
Dog Impounding
Dog Registration, Vaccination and Tagging
1. REDEMPTION OF IMPOUNDED DOG
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ verify if the dog is impounded Staff, Malabon City
Pound
Don Basilio Blvd.,
Int., Dampalit,
Malabon City
N/A
1. Present proof of dog ownership and secure
Order of Payment
Staff, Malabon City
Pound
Don Basilio Blvd.,
Int., Dampalit,
Malabon City
2 minutes N/A
2. Pay all the accrued fees and corresponding
charges (make sure to secure an Official
Receipt (OR)
Deputized Field
Redemption and
Collection Officer of
the City Treasury
Dept., Malabon City
Pound
Don Basilio Blvd.,
Int., Dampalit,
Malabon City
2 minutes Impounding fee
- P500.00
Sustenance and
Care Fee -
P25.00 /day
3. Wait for the processing of papers Staff, Malabon City
Pound
Don Basilio Blvd.,
Int., Dampalit,
Malabon City
10 minutes N/A
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4. Present the Official Receipt/ papers to the
Malabon City Pound Keeper for the release
of impounded dog
Malabon City Pound
Keeper
Don Basilio Blvd.,
Int., Dampalit,
Malabon City
2 minutes N/A
Requirements:
1. Proof of dog ownership (e.g. pedigree, picture, other papers/ documents)
2. Behavioural recognition by the dog to its owner
Clientele:
Dog owners
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2. MANDATORY ANNUAL DOG REGISTRATION
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Secure Order of Payment
Staff, Malabon City
Pound
Don Basilio Blvd.,
Int., Bgy. Dampalit,
City of Malabon
2 minutes N / A
2. Pay the dog registration fee (Inclusive of
Dog Rabies Vaccination and Tagging) and
secure Official Receipt (OR)
Deputized Field
Redemption and
Collection Officer of
the City Treasury
Dept., Malabon City
Pound
Don Basilio Blvd.,
Int., Bgy. Dampalit,
City of Malabon
2 minutes P100.00
3. Give all pertinent data of the dog for
listing/ recording/ processing of
documents and encoding on the database
Staff, Malabon City
Pound
Don Basilio Blvd.,
Int., Bgy. Dampalit,
City of Malabon
10 minutes N / A
4. Have your dog be photographed with you
for the registration form
Have your dog be vaccinated against rabies
Have your dog be tagged
Staff, Malabon City
Pound
Don Basilio Blvd.,
Int., Bgy. Dampalit,
City of Malabon
2 minutes
2 minutes
2 minutes
N / A
5. Claim all the necessary documents
Staff, Malabon City
Pound
Don Basilio Blvd.,
Int., Bgy. Dampalit,
City of Malabon
2 minutes N / A
Requirements:
1. Dog’s record/ data
Clientele:
Dog owners
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CITY ASSESSMENT DEPARTMENT (CAD) 4/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 4008-4009 Mr. Emelito B. Tecson, Acting City Assessor
SERVICES OFFERED:
Issuance/ Transfer/ Consolidation/ Segregation of Tax Declaration of Real Properties
Issuance of Certified True Copy of Tax Declaration
Verification of Real Properties
Issuance of Certifications
1. ACQUISITION OF TAX DECLARATION OF REAL PROPERTIES BY TRANSFER OF OWNERSHIP
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Assessment Records
Division, City
Assessment Dept.
4/F City Hall N/A
1. File your application form and complete
requirements and wait for the Order of
Payment
Assessment Records
Division, City
Assessment Dept.
4/F City Hall 5 minutes N/A
2. Pay the filing fee Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes P100.00 per tax
declaration
Return to City Assessment Dept. and present
the Official Receipt for the recording of O.R.
number
Assessment Records
Division, City
Assessment Dept.
4/F City Hall
N/A
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3.
*Inspection, Verification and Evaluation
Property Appraisal
Division, City
Assessment Dept.
4/F City Hall
3-5 days
5-10 days
(complicated)
N/A
4. Return after 5 days to present your Official
Receipt and claim your Tax Declaration
*after 10 days for complicated applications
Property Appraisal
Division, City
Assessment Dept.
4/F City Hall 5 days after
inspection
10 days
(complicated)
N/A
Requirements:
1. Certified True Copy of Title from the Registry of Deeds
2. Certified True Copy of Notarized Deed of Sale or Deed of Donation or Extrajudicial
Settlement or other types of deed
3. Certified True Copy of Certificate Authorizing Registration (CAR) from Registry of Deeds
4. Certified True Copy of Transfer Tax from the City Treasury Dept.
5. Original Copy of Real Property Tax Certificate of payment
6. Photocopy of Official Receipt of updated payment of Real Proper Tax
7. Photocopy of Community Tax Certificate (Cedula)
8. Photocopy (owner’s copy) Tax Declaration of existing real property subject for transfer
9. Photograph of the property
10. Sworn Statement
11. Official Receipt of Processing fee from the City Treasury Dept.
12. Photocopy of I.D.
13. Authorization Letter (if applicant is not the owner)
Clientele:
Real property owners
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2. ACQUISITION OF CERTIFIED TRUE COPY OF TAX DECLARATION
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure and fill-uprequest form or
submit a written request
Assessment Records
Division, City
Assessment Dept.
4/F City Hall N/A
1. Wait for the verification as per record Assessment Records
Division, City
Assessment Dept.
4/F City Hall 5 minutes N/A
2. Pay the processing fee
Window 3, City
Treasury Dept.
3/F City Hall
5 minutes P50.00(verification)
P50.00
(certification)
3. Return to the City Assessment Dept. and
present the Official Receipt for the
recording of O.R. number
Wait for the processing and approval of
Certified True Copy of Tax Declaration
Assessment Records
Division, City
Assessment Dept.
Assessment Records
Division, City
Assessment Dept.
4/F City Hall
4/F City Hall
5 minutes
N/A
N/A
4. Present your Official Receipt to claim your
Certified True Copy of Tax Declaration
Assessment Records
Division, City
Assessment Dept.
4/F City Hall 5 minutes N/A
Requirement:
1. Documentary Stamp (1 pc. per document)
Clientele:
Real property owners
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3. DECLARATION OF REAL PROPERTY FOR TAXATION PURPOSES
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Assessment Records
Division, City
Assessment Dept.
4/F City Hall N/A
1. File your application form and complete
requirements
Assessment Records
Division, City
Assessment Dept.
4/F City Hall 5 minutes N/A
2. *Field Inspection/ Ocular Inspection Property Appraisal
Division and
Taxmapping Division,
City Assessment Dept.
4/F City Hall 3 days N/A
3. Return to City Assessment Dept. after 5 days
and claim your Notice of Assessment and
Owner’s Copy of the Declaration of Real
Property
Property Appraisal
Division, City
Assessment Dept.
4/F City Hall 5 days after
inspection
N/A
Requirements:
1. Filled out Application Form or written request
2. Building Permit
3. Approved Building Plan
4. Notarized Sworn Statement of the True Current and Fair Market Value of
Real Properties
5. Photocopy of Current Tax Receipt
Clientele:
Real property owners
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4. ACQUISITION OF TAX DECLARATION FROM SEGREGATED OR CONSOLIDATED REAL PROPERTY
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Assessment Records
Division, City
Assessment Dept.
4/F City Hall N/A
1. File your application form and complete
requirements
Assessment Records
Division, City
Assessment Dept.
4/F City Hall 5 minutes N/A
2. Pay the processing fee and return to the City
Assessment Dept.
Present the Official Receipt for the recording
of O.R. number
Window 3, City
Treasury Dept.
Assessment Records
Division, City
Assessment Dept.
3/F City Hall
4/F City Hall
5 minutes P100.00 per Tax
Declaration
3. *Inspection, Verification and Evaluation Property Appraisal
Division and
Taxmapping Division,
City Assessment Dept.
4/F City Hall 3 days N/A
4. Wait for the appraisal and assessment of real
property, and approval of Tax Declaration
Property Appraisal
Division and
Taxmapping Division,
City Assessment Dept.
4/F City Hall 3-5 days
after
inspection
5-10
N/A
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(complicated)
5. Present your Official Receipt to claim your
Notice of Assessment
Assessment Records
Division, City
Assessment Dept.
4/F City Hall 5 minutes N/A
Requirements:
1. Filled out Application Form
2. Transfer Certificate of Title (Certified True Copy)
3. Photocopy of latest Real Property Payment or Tax Clearance
4. Approved Plan (location, subdivision and consolidation plan)
5. Photocopy of Owner’s Copy of Tax Declaration of existing property subject
to segregation/ consolidation
6. Photograph of the property
7. Photocopy of I.D.
8. Authorization Letter (if applicant is not the owner)
Clientele:
Real property owners, or authorized
representative
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5. ACQUISITION OF CERTIFICATION OF NO IMPROVEMENT
Step-By-Step Procedure Division/ Section/ Office
Responsible
Location of
Office
Processing
Time
Amount
of Fees
Inquire/ secure and fill-up request form or
submit a written request
Assessment Records Division,
City Assessment Dept.
4/F City Hall N/A
1. Wait for the verification as per record Assessment Records Division,
City Assessment Dept.
4/F City Hall 10 minutes N/A
2. Pay the processing fee and return to the City
Assessment Dept.
Present the Official Receipt for the recording
of O.R. number
Window 3, City Treasury Dept. 3/F City Hall 3 minutes P100.00
per
certificate
3. *Field Inspection/ Ocular Inspection Property Appraisal Division and
Taxmapping Division, City
Assessment Dept.
4/F City Hall 2-3 days N/A
4. Wait for the preparation and approval of
Certification
Assessment Records Division,
City Assessment Dept.
4/F City Hall 20 minutes N/A
5. Present your Official Receipt to claim your
Certificate
Assessment Records Division,
City Assessment Dept.
4/F City Hall 5 minutes N/A
Requirements:
1. Filled out Request Form or written request
2. Documentary Stamp (1 pc. per document)
3. Photocopy of owner’s copy of Tax Declaration of subject property
4. Photocopy of latest Real Property or Tax Clearance
Clientele:
Real property owners
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6. ACQUISITION OF CERTIFICATION OF PROPERTY HOLDING OR NO PROPERTY HOLDING
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure and fill-up request form or
submit a written request
Assessment Records
Division, City
Assessment Dept.
4/F City Hall N/A
1. Wait for the verification as per record Assessment Records
Division, City
Assessment Dept.
4/F City Hall 5 minutes N/A
2. Pay the processing fee and return to the City
Assessment Dept.
Present the Official Receipt for the recording
of O.R. number
Window 3, City
Treasury Dept.
3/F City Hall 5 minutes P50.00
(Verification)
P50.00
(Certification)
3. Wait for the preparation and approval of
Certification
Assessment Records
Division, City
Assessment Dept.
4/F City Hall 8 minutes N/A
4. Present your Official Receipt to claim your
Certificate
Assessment Records
Division, City
Assessment Dept.
4/F City Hall 5 minutes N/A
Requirements:
1. Filled out Request Form or written request
2. Documentary Stamp (1 pc. per document)
Clientele:
Individuals needing Certification of Property
Holding or No Property Holding
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7. ACQUISITION OF TAXMAPPING VERIFICATION
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure and fill-up request form or
submit a written request
Assessment Records
Division, City
Assessment Dept.
4/F City Hall N/A
1. Pay the processing fee and return to the City
Assessment Dept.
Present the Official Receipt for the recording
of O.R. number
Window 3, City
Treasury Dept.
3/F City Hall 5 minutes P50.00
(Verification)
2. Wait for the verification as per record Taxmapping Division,
City Assessment Dept.
4/F City Hall 3 minutes N/A
3. Wait for the verification of taxmapping
records and approval of document
Taxmapping Division,
City Assessment Dept.
4/F City Hall 10 minutes N/A
4. Present your Official Receipt to claim the
document
Taxmapping Division,
City Assessment Dept.
4/F City Hall 3 minutes N/A
Requirement:
1. Filled out Request Form or written request
Clientele:
Individuals needing Taxmapping Verification
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CITY ENGINEERING DEPARTMENT (CED) 10/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 4001-4002, 1815 Engr. Alan A. Gatpolintan, City Engineer
SERVICES OFFERED:
Issuance of Excavation Permit
1. ACQUISITION OF EXCAVATION PERMIT
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Admin Section, City
Engineering Dept.
10/F City Hall 5 minutes N/A
1. File your application form and complete
requirements
Admin Section, City
Engineering Dept.
10/F City Hall 10 minutes N/A
2. Wait for the evaluation of application and
preparation of Order of Payment
*Inspection (if necessary)
Flood Control
Division and Admin
Section, City
Engineering Dept.
10/F City Hall 15 minutes N/A
3. Pay the necessary fees Window 3, City
Treasury Dept.
3/F City Hall 15 minutes Pls. refer to City
Ordinance No.15-
2005
4. Return to the City Engineering Dept. Admin Section, City 10/F City Hall N/A
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Present the official receipt and wait for the
approval and releasing of Excavation Permit
Proceed to PSTMO for the Traffic Permit
Engineering Dept.
Admin Section, City
Engineering Dept.
Receiving (Window
2), Tricycle
Regulatory Unit,
PSTMO
10/F City Hall
Malabon City
Government
Service Annex (back of City Hall)
5 minutes
N/A
Requirements:
1. Filled out Application Form
2. For MWSI:
Individual House Service Connection and
Leak Repair Application
ForMeralco/ PLDT Installation of Pole:
Barangay Clearance
Sketch Plan/ Request Form from MWSI/ Meralco/ PLDT
For Pipe Laying Projects:
Request Letter
Barangay Clearance
Plan/ Specifications
Restoration/ Maintenance Deposit
Work Schedule/ S-Curve
Construction Methodology
Traffic Re-routing Plan/ Scheme
Homeowner’s Consent (in case of subdivision)
Clientele:
Utility companies
*Maximum tie to conclude the process for pipe laying project – three (3) working days, if complete requirements
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OFFICE OF THE LOCAL BUILDING OFFICIAL 4/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 4005-4007 Engr. Edgardo D. Yanga, City Local Building Official
SERVICES OFFERED:
Issuance of Building, Scaffolding, Sign, Demolition, Fencing and other related permits
Issuance of Certificate of Occupancy and Annual Inspection Certificate
Implementation of PD 1096 otherwise known as The National Building Code of the Philippines
1.APPLICATION OF BUILDING PERMIT
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
LBO Receiving
Section
4/F City Hall N/A
1. File your notarized application form and
complete requirements
*Indorsement to Bureau of Fire Protection
(The applicant shall proceed to the BFP)
*Inspection and Processing of Application
LBO Receiving
Section
Enforcement and
Processing
Divisions, LBO
4/F City Hall
4/F City Hall
10 minutes
N/A
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2. Return to LBO after 5 working days and claim
the Order of Payment
LBO Receiving
Section
4/F City Hall 10 minutes N/A
3. Pay the necessary fees Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Reference:
Schedule of
Fees from the
National
Building Code
4. Return to LBO
Present the Official Receipt and wait for the
final validation, approval and releasing of
Building Permit
LBO Releasing
Section
4/F City Hall
1 hour
N/A
Requirements: 1. Duly Accomplished Application Forms
2. Certified/ Authenticated copy of Transfer Certificate of Title (TCT)
3. Tax Declaration
4. Current Real Property Tax Receipt
5. Five (5) Sets of Plans composed of the ff:
a. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer
b. Architectural Plans(signed and sealed by duly licensed Architect)
c. Structural Plans(signed and sealed by duly licensed Civil/ Structural Engineer)
d. Plumbing Plans (signed and sealed by duly licensed Master Plumber)
e. Sanitary Plans (signed and sealed by duly licensed Sanitary Engineer)
f. Mechanical Plans (signed and sealed by duly licensed Prof. Mechanical Engineer)
g. Electrical Plans (signed and sealed by duly licensed Prof. Electrical Engineer)
h. Electronic Plans (signed and sealed by duly licensed Electronic and Communication Engineer)
6. Locational Clearance (City Planning and Development Office – Zoning Division)
Clientele: Owners of buildings to be constructed,
or authorized representative
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7. Barangay Clearance
8. Contractor’s Tax (In case the project is under contract)
9. Articles of incorporation/ corporation and Secretary certificate in case of corporation
10. Deed of Sale/ Contract of lease in case the applicant is not the lot owner or conformity of lot
owner in lot owner boxes in all forms
11. Structural Computations/ Analysis
12. Soil Boring Test for 3 storeys or higher
13. Bill of Materials
14. Specifications
15. Photocopy of PRC and PTR of Professional/s
16. Construction Logbook
17. DOLE Approved Construction Safety & Health Program
18. Others
Whenever necessary, written clearances shall be obtained from the various authorities exercising and enforcing regulatory functions affecting
buildings/structures. Application for said clearances shall be requested by the owner/applicant and failure to receive reply within seven (7)
days from receipt of the application for building permit shall be sufficient not to cause further delay in processing the bui lding permit application
by the Building Official. Such authorities who are expected to enforce their own regulations are:
1. Department of Public Works and Highways (DPWH)
2. Air Transportation Office (ATO)
3. Housing and Land Use Regulatory Board (HLURB)
4. Local Government Unit (LGU)
5. Department of Tourism (DOT)
6. Department of Environment and Natural Resources (DENR)
7. Department of Transportation and Communication (DOTC)
8. Department of Interior and the Local Government (DILG)
9. Philippine Ports Authority (PPA)
10. Department of Education (DepEd)
11. Department of Health (DOH)
12. Philippine Institute of Volcanology and Seismology (PHIVOLCS)
13. Manila Waterworks and Sewerage System (MWSS)
14. National Water Resources Board (NWRB
15. Department of Agrarian Reform (DAR)
16. Department of Agriculture (DA)
17. Department of Labor and Employment (DOLE)
18. National Housing Authority (NHA)
19. National Council for the Welfare of Disabled Persons (NCWDP)
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2. APPLICATION OF CERTIFICATE OF OCCUPANCY
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure completion form and list of
requirements.
Fill-up the application form and complete all
the requirements including Fire Safety
Inspection Certificate from Bureau of Fire
Protection
LBO Staff, One-
Stop-Shop
3/F City Hall N/A
1. File your notarized application form and
complete requirements
*Inspection and Processing of Application
LBO Staff, One-
Stop-Shop
Enforcement and
Processing
Divisions, LBO
3/F City Hall
4/F City Hall
10 minutes
N/A
N/A
2. Return to One-Stop-Shop after 3 working days
and claim the Order of Payment to the LBO
staff
LBO Staff, One-
Stop-Shop
3/F City Hall 10 minutes N/A
3. Pay the necessary fees Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Reference:
Schedule of
Fees from the
National
Building Code
4. Return to One-Stop-Shop
Present the Official Receipt to the LBO staff
LBO Staff, One-
3/F City Hall
1 hour
N/A
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and wait for the final validation, approval and
releasing of Certificate of Occupancy
Stop-Shop
Requirements: 1. Duly Accomplished Certificate of Completion
2. Fire Safety Inspection Certificate (Bureau of Fire Protection)
3. Photocopies of Building, Sanitary/ Plumbing, Electrical, Mechanical, Electronics Permit, etc.
4. As-built plans in case of changes in the approved plans
5. Approved plans for verification only
6. Photocopy of latest PRC and PTR of Professional/s
7. Duly Accomplished Construction Logbook for verification
Clientele: Business owners
3. APPLICATION OF DEMOLITION PERMIT
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure completion form and list of
requirements
Fill-up the application form and complete all
the requirements
LBO Receiving
Section
4/F City Hall N/A
1. File your notarized application form and
complete requirements
*Inspection and Processing of Application
LBO Receiving
Section
Enforcement and
Processing
Divisions, LBO
4/F City Hall
4/F City Hall
10 minutes
N/A
N/A
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2. Return to LBO after 3 working days and claim
the Order of Payment
LBO Receiving
Section
4/F City Hall 10 minutes N/A
3. Pay the necessary fees Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Reference:
Schedule of
Fees from the
National
Building Code
4. Return to LBO
Present the Official Receipt and wait for the
final validation, approval and releasing of
Demolition Permit
LBO Releasing
Section
4/F City Hall
1 hour
N/A
Requirements: 1. Duly Accomplished Demolition Permit form
2. Certified/ Authenticated copy of Transfer Certificate of Title (TCT)
3. Latest Tax Clearance, Declaration, Receipts
Clientele: Building owners applying for Demolition Permit
4. Barangay Clearance
5. Articles of incorporation/ corporation and Secretary certificate in case of corporation
6. Deed of Sale/ Contract of lease in case the applicant is not the lot owner or conformity of lot
owner in lot owner boxes in all forms
7. Demolition Plan/ Sketch signed and sealed by duly licensed Architect/ Civil Engineer
8. Demolition Methodology
9. Approved Demolition Safety Program (DOLE)
10. Photocopy of PRC and PTR of Professional/s
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4. APPLICATION OF FENCING PERMIT
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure completion form and list
of requirements.
Fill-up the application form and complete
all the requirements.
LBO Receiving Section
4/F City Hall N/A
1. File your notarized application form and
complete requirements
*Inspection and Processing of Application
LBO Receiving Section
Enforcement and
Processing Divisions, LBO
4/F City Hall
4/F City Hall
10 minutes
N/A
N/A
2. Return to LBO after 3 working days and
claim the Order of Payment
LBO Receiving Section 4/F City Hall 10 minutes N/A
3. Pay the necessary fees Windows 1-4, City Treasury
Dept.
3/F City Hall 5 minutes Reference:
Schedule of Fees
from the National
Building Code
4. Return to LBO
Present the Official Receipt and wait for
the final validation, approval and releasing
of Fencing Permit
LBO Releasing Section
4/F City Hall
1 hour
N/A
Requirements: 1. Duly Accomplished Fencing Permit Application Form
2. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer
Clientele: Lot owners or authorized representative
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3. Barangay Clearance
4. Certified/ Authenticated copy of Transfer Certificate of Title (TCT)
5. Latest Tax Clearance, Declaration, Receipts
6. Articles of incorporation/ corporation and Secretary certificate in case of corporation
7. Deed of Sale/ Contract of lease in case the applicant is not the lot owner or conformity of lot owner in lot owner boxes in a ll forms
8. Five (5) Sets of Fencing Plans (signed and sealed by duly licensed Civil Engineer/ Architect)
9. Structural Computations/ Analysis for fence of more than 6 meters in height.
10. Approved Construction Safety Program (DOLE)
11. Photocopy of PRC and PTR of Professional/s
5. APPLICATION OF ANNUAL INSPECTION CERTIFICATES
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time
Amount of
Fees
Issuance of Notice to Building Owner LBO Enforcement
Division
4/F City Hall N/A
1. Submit the documents required as stated in
the Notice
*Inspection and Processing of Application
LBO Receiving
Section
Enforcement and
Processing
Divisions, LBO
4/F City Hall
4/F City Hall
10 minutes
N/A
N/A
2. Return to LBO after 4 working days and claim
the Order of Payment
LBO Receiving
Section
4/F City Hall 10 minutes N/A
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3. Pay the necessary fees and return to LBO Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes Reference:
Schedule of
Fees from the
National
Building Code
4. Present the Official Receipt and wait for the
final validation, approval and releasing of
Annual Inspection Certificates
LBO Releasing
Section
4/F City Hall 1 hour N/A
Requirements: 1. Certificate of Occupancy
2. Latest Fire Safety Inspection Certificate for Business Permit (BFP)
3. Approved / As-Built Plans for Verification
4. Photocopy of latest Business Permit
5. Structural Safety Certificate (Duly Licensed Civil/ Structural Engineer)
6. Structural Safety Certificate (Duly Licensed Civil/ Structural Engineer)
Clientele: Building owners
7. Articles of incorporation/ corporation and Secretary certificate in case of corporation
8. Structural Safety Certificate (Duly Licensed Civil/ Structural Engineer)
9. Sanitary/ Plumbing Safety Certificate (Duly Licensed Sanitary Engineer / Master Plumber)
10. Electrical Safety Certificate (Duly licensed Prof./ Registered Electrical Engineer)
11. Mechanical Safety Certificate (Duly licensed Prof./ Registered Mechanical Engineer)
12. Photocopy of PRC and PTR of Professional/s
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6. CERTIFICATE OF FINAL ELECTRICAL INSPECTION
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time
Amount of
Fees
1. Once the electric meter base is installed.
Immediately Report to this Office & submit the
Photocopy of Electrical Permit
*Inspection and verification if the meter base
installation is installed in accordance with the
approved plans/ permit
LBO Enforcement
Division
Enforcement
Divisions, LBO
4/F City Hall
4/F City Hall
5 minutes N/A
N/A
2. Return to LBO after 2 working days and claim
the Certificate of final electrical inspection.
LBO Receiving
Section
4/F City Hall 10 minutes N/A
Requirement:
1. Photocopy of Electrical/Wiring Permit Clientele: Building owners
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7. SIGN PERMIT
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements.
Fill-up the application form and complete all
the requirements
LBO Enforcement
Division
4/F City Hall N/A
1. Submit the accomplished form and complete
requirements
*Evaluation and verification of the application
and location
LBO Receiving
Section
Enforcement
Divisions, LBO
4/F City Hall
4/F City Hall
5 minutes N/A
2. Return to LBO after 2 working days LBO Receiving
Section
3/F City Hall 5 minutes Reference: City
Ordinance03-2004
3. Pay the required fees Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes N/A
4. Return to LBO and Claim your Sign Permit
LBO Releasing
Section
4/F City Hall 1 hour N/A
Requirements: 1. Duly Accomplished Application Form (for signage, billboard and towers)
2. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer.(for signage, billboard
and towers)
3. Certified/ Authenticated copy of Transfer Certificate of Title (TCT)(for signage, billboard and
towers)
Clientele: Applicants for Sign Permit
4. Current Real Property Tax Receipt and Declaration(for billboard and towers)
5. Barangay clearance and board resolution (for billboard and towers)
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6. Neighborhood consent (for billboard and towers)
7. 5 sets of plans and details signed and sealed by duly licensed Architect or Civil/ Struc tural Engineer.(for signage, billboard and towers)
8. Specification of Materials (for signage, billboard and towers)
9. Bill of Materials(for signage, billboard and towers)
10. Soil Boring Test (for billboards and towers).
11. Structural Computations signed and sealed by duly licensed Civil/ Structural Engineer.(for billboards and towers).
12. Certificate of Occupancy (For existing buildings where billboard will be install)
13. Request letter stating the location, size, content, and duration of the event.(for temporary sign like streamers and the likes)
14. Photocopy of PRC and PTR of Professionals (for signage, billboards and towers).
15. DOLE Approved Construction Safety & Health Program (for billboards and towers).
16. Clearances from National Agencies: (for billboards and towers):
Air Transportation Office (ATO)
Department of Environment and Natural Resources (DENR)
Department of Health (DOH)
Department of Public Works and Highways (DPWH)
Metro Manila Development Authorities (MMDA)
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8. CERTIFICATE OF OPERATION
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure application form and list of
requirements.
Fill-up the application form and complete all the
requirements
4/F City Hall N/A
1. Submit the accomplished form and complete
requirements
*Evaluation and verification of the application
and location
LBO Receiving
Section
Enforcement
Divisions, LBO
4/F City Hall
4/F City Hall
5 minutes
N/A
2. Return to LBO after2 working days
LBO Receiving
Section
4/F City Hall 5 minutes
Reference:
Schedule of Fees
from the National
Building Code
3. Pay the required fees Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes
4. Return to LBO
Wait for the final approval and claim the
Certificate of Operation
LBO Receiving
Section
4/F City Hall
1 hour
N/A
Requirements: 1. Approved mechanical plans and permit
Clientele: Business owners
2. Certification from professional / registered mechanical engineer that the machine is in working condition
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9. TEMPORARY SIDEWALK ENCLOSURE
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
4/F City Hall N/A
1. Submit the accomplished form and complete
requirements
Evaluation and verification of the application
and location
LBO Receiving
Section
Enforcement
Divisions, LBO
4/F City Hall
4/F City Hall
5 minutes N/A
2. Return to LBO after2 working days LBO Receiving
Section
3/F City Hall 5 minutes Reference:
Schedule of
Fees from the
National
Building Code
3. Pay the required fees Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes N/A
4. Return to LBO
Wait for the final evaluation and approval and
claim your Temporary Sidewalk Enclosure
LBO Releasing
Section
4/F City Hall
1 hour
N/A
Requirements: 1. Duly Accomplished Application Form
Clientele: Applicants for Temporary Sidewalk Enclosure
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2. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer
3. Building Permit
4. Barangay Clearance for temporary sidewalk enclosure
5. 5 Sets Plans of sidewalk enclosure signed and sealed by duly licensed Architect/ Civil Engineer
Photocopy of PRC and PTR of Professional/s
10. SCAFFOLDING PERMIT
Step-By-Step Procedure Office/ Person
Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure application form and list of
requirements.
Fill-up the application form and complete all
the requirements.
4/F City Hall N/A
1. Submit the accomplished form and complete
requirements
*Evaluation and verification of the application
and location.
LBO Receiving
Section
Enforcement
Divisions, LBO
4/F City Hall
4/F City Hall
5 minutes N/A
2. Return to LBO after2 working days LBO Receiving
Section
4/F City Hall 5 minutes Reference:
Schedule of
Fees from the
National
Building Code
3. Pay the required fees Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes N/A
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4. Return to LBO
Wait for the final evaluation and approval, and
claim your Scaffolding Permit
LBO Releasing
Section
4/F City Hall 1 hour
N/A
Requirements: 1. Duly Accomplished Application Form
2. Lot Plan/ Lot Survey signed and sealed by duly licensed Geodetic Engineer
3. Building Permit
4. Barangay Clearance for scaffolding permit.
5. 5 Sets Plans of scaffoldings signed and sealed by duly licensed Architect/ Civil Engineer
6. Photocopy of PRC and PTR of Professional/s
Clientele: Applicants of Scaffolding Permit
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CITY CIVIL REGISTRY DEPARTMENT (CCRD) 3/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 3002-3004 Atty. Enrico P. Sevilla, City Civil Registrar
SERVICES OFFERED:
Issuance of Certified Copy of Civil Registry Documents (Birth Cert./Marriage Cert./Death Cert. etc.)
On-time and Late Registration of Birth, Marriage and Death Certificate
Issuance of Marriage License
Registration of Legal Instruments
Registration of RA9255 (AUSF) (Adoption, Annulment, etc.);
Filing and Processing of RA9048 (Correction of clerical error/Change of first name)
RA9858 (Legitimation of children born to parents below marrying age) (Legitimation, Acknowledgement/Admission of Paternity)
Registration of Court Decrees
Registration of Foundling
Endorsement of Documents to National Statistics Office
Batch Request Query System (BREQS – NSO)
BIRTH
The birth of the child, being a vital event, should be registered at the Office of the City Civil Registrar within a thirty ( 30) days from
the time of birth. Other than serving identification purposes, a certificate of birth is also required by various agencies and
instrumentalities in availing of their services.
Client Groups:Parents/guardians/attendant at birth/hospital authorities and persons who have reached legal age but whose facts of
births have not been reported at the Civil Registrar’s Office
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B1. REGULAR / ON-TIME REGISTRATION FILING OF BIRTH (REGISTRATION WITHIN 30 DAYS FROM BIRTH)
Step-By-Step Procedure
Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. File your Municipal Form 102 / Certificate of
Live Birth (COLB) and complete
requirements
*typewritten, use only black ink
Birth Division, City
Civil Registry Dept.
3/F City Hall 15 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment
Birth Division, CCRD 3/F City Hall 10 minutes NONE
3. Pay the necessary fees and present the
Official Receipt (OR) to the CCRD
Windows 1-4,City
Treasury Dept.
3/F City Hall 5 minutes
(dependent on
queue)
P 80.00
Registration Fee
4. Return after 3 working days to claim the
registered Certificate of Live Birth
Birth Division, CCRD 3/F City Hall 15 minutes NONE
Requirements: 1. Filled out Application Form (typewritten, use only blank ink)
2. If married:
Xerox copy of Marriage Contract
If not married/ Unknown Father:
Personal appearance of Father / Mother
Sign the Affidavit of Admission of Paternity
2 Valid IDs of father/ 1 Valid ID of Mother
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B2. LATE REGISTRATION OF BIRTH (REGISTRATION MORE THAN 30 DAYS AFTER BIRTH)
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. File your Municipal Form 102 / Certificate of
Live Birth (COLB) and complete
requirements
*typewritten, use only blank ink
Birth Division, City
Civil Registry Dept.
3/F City Hall 15 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment
Birth Division, CCRD 3/F City Hall 10 minutes NONE
3. Pay the necessary fees and present the
Official Receipt (OR) to the CCRD
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes
(dependent on
queue)
P 80.00
Registration fee
P 150.00 Penalty
4. Return after ten (10) days to claim the
registered Certificate of Live Birth
Birth Division, CCRD 3/F City Hall 15 minutes NONE
Requirements: 1. Personal Appearance of (Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant)
2. Negative Result from NSO
3. Any two (2) of the following documents with Name of the Child, Birthday, Birthplace and Names of Parents (if possible)
Baptismal Certificate
Immunization Card
Form 137-E (Elementary) or Form 137-A (High School)
Certified Xerox Copy of Voter’s Affidavit
Old NBI Clearance (5 years ago)
Form E-1, Form E-4, or RS-1 of SSS
Service Record (if employed)
4. New Form of Birth from hospital, clinic, midwife or “hilot”
5. Certified Xerox Copy of Marriage Contract of child / owner of certificate (if married)
6. Certified Xerox Copy of Marriage Contract of Parents (if possible)
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7. Barangay Certificate of Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant (resident of City of Malabon only)
Indicate purpose “For delayed registration of Birth Certificate”
Indicate Name of the Child, Birthday, Birthplace, and Names of Parents
8. Two (2) valid ID’s of Father/ One (1) valid ID of Mother, Child, Guardian, Grand Parent, nearest relative
Any of the following:
- Barangay ID, Passport, GSIS, SSS ID, Voter’s ID, PAG-IBIG ID, PhilHealth ID, Student ID Employees ID, Postal ID, Driver’s License, Police
Clearance, NBI Clearance, Senior Citizen ID, TIN, Seafarer’s Reg. Cert., PNP ID, PDEA ID, Health Certificate, Fish worker/fish folk License,
Occupation Permit
9. Affidavit of two (2) disinterested persons (witness) not related to the parents of the child and older than the applicant (with 1 valid ID)
*Forms can be secured from the CCRD
10. Affidavit of Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant
11. Certification of Birth Not Available (Window A).
*The term “Child” refers to the person whose birth is sought to be registered.
B3. OUT-OF-TOWN LATE REGISTRATION OF BIRTH
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. File your Municipal Form 102 / Certificate of
Live Birth (COLB) and complete
requirements
*typewritten, use only blank ink
Birth Division,
City Civil
Registry Dept.
3/F City Hall 15 minutes NONE
2. Return to CCRD after 10 days posting Birth Division,
CCRD
3/F City Hall 10 minutes NONE
3. Proceed to Malabon Post Office to pay for
Postal Money Order or LBC for Peso Pack, and
Malabon Post
Office,
Gen. Luna St.,
Concepcion/
Dependent upon
the client
Dependent upon
the courier
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return to CCRD
LBC-Malabon or
other reputable
courier service
Nearest LBC is
located along
Leoño St.,
Tañong, Malabon
4. Submit the Postal Money Order or LBC Peso
Pack to CCRD and wait for the releasing of
documents.
Birth Division,
CCRD
3/F City Hall 15 minutes NONE
5. Endorsed the COLB and its supporting papers
to the CCR where the event took place using
the Postal Money Order or LBC Peso Pack.
Client / Courier Dependent upon
the clients
choice of
courier.
Dependent upon
the courier
Dependent upon
the courier
6. Follow-up the status of application @281-
4999/281-3487/ 281-4106 local 3001-3004
Birth Division &
CRD concerned
3/F City Hall 1 month after
Step No. 5
NONE
Requirements: 1. Personal Appearance of (Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant)
2. Negative Result from NSO
3. Any two (2) of the following documents with Name of the Child Applicant, Birthday, Birthplace and Name of Parents (if possible)
Baptismal Certificate
Immunization Card
Form 137-E (Elementary) or Form 137-A (High School)
Certified Xerox Copy of Voter’s Affidavit
Old NBI Clearance (5 years ago)
Form E-1, Form E-4, or RS-1 of SSS
Service Record (if employed)
4. New Form of Birth from hospital, clinic, midwife or “hilot”
5. Certified Xerox Copy of Marriage Contract of Application (if married)
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6. Certified Xerox Copy of Marriage Contract of Parents (if possible)
7. Barangay Certificate of Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant (resident of City of Malabon only)
Indicate purpose “For delayed registration of Birth Certificate”
Indicate Name of the Child/ Applicant’s Birthday, Birthplace, and Name of Parents
8. Two (2) valid IDs of Father/ One (1) valid ID of Mother, Applicant, Guardian, Grand Parent, nearest relative
Any of the following:
- Barangay ID, Passport, GSIS, SSS ID, Voter’s ID, PAG-IBIG ID, PhilHealth ID, Student ID Employees ID, Postal ID, Driver’s License, Police
Clearance, NBI Clearance, Senior Citizen ID, TIN, Seafarer’s Reg. Cert., PNP ID, PDEA ID, Health Certificate, Fish worker/fis h folk License,
Occupation Permit
9. Affidavit of two (2) disinterested persons (witness) not related to the parents of the child and older than the applicant (with 1 valid ID)
*Forms can be secured from the CCRD
10. Affidavit of Father/ Mother/ Guardian/ Grand Parent/ Nearest Relative/ Applicant
11. Affidavit of Out of Town Registration
*Forms can be secured from the CCRD
12. Postal Money Order from the Malabon Post Office/ Peso Pack from LBC-Malabon
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MARRIAGE
M1. ACQUISITION OF MARRIAGE LICENSE
Where a marriage license is required, each of the contracting parties shall file separate sworn application for such license with the
proper local civil registrar of the place where either or both of the contracting parties reside. The local civil registrar c oncerned
enters all applications for marriage license filed in a registry books strictly in the order in which the same are received. When the
license is issued, the same shall be valid in any part of the Philippines for a period of 120 days from the date of issuance, and shall be
deemed automatically cancelled after the expiration date even if the contracting parties have not made use of it.
Client Groups: Single individuals/ contracting parties whom wants to get married
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Fill-up and file your Municipal Form 90 and
complete requirements
Marriage
Division, City
Civil Registry
Dept.
3/F City Hall 15 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment if application
is found in order
Marriage
Division, CCRD
3/F City Hall 10 minutes NONE
3. Pay the necessary fees and present the
Official Receipt (OR) to the CCRD
Windows 1-4City
Treasury Dept.
3/F City Hall 5 minutes P 100.00
Application and
Filing Fee
4. Attend to family planning seminar on the date
scheduled and return to CCRD after ten (10)
City Health Dept. 8/F City Hall Half day (every
Thursday)
NONE
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days.
5. Pay the necessary fees and present the
Official Receipt (OR) to CCRD.
Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P 100.00
Marriage
License Fee
6. Wait for the releasing of Marriage License. Marriage
Division, CCRD
3/F City Hall 15 minutes NONE
Requirements:
1. Personal appearance of applying parties
2. Both applicants must be of legal age (18 years old or above)
3. At least one of the applicants must be a resident of Malabon City
4. If applicant is 18-21 years of age, notarized consent of father and mother, surviving parent or guardian.
If applicant is 22-25 years of age, notarized advice of father and mother, surviving parent or guardian
*Forms may be secured from the CCRD.
5. Applicants must bring the following:
a. Barangay Certificate of Residency
b. Birth Certificate (Certified/ NSO copy)
c. Government issued ID
d. NSO Copy of Certification of No Marriage Record (CENOMAR)
e. If one of the applying parties is a foreigner/ alien:
i. Legal Capacity to Marry / Sworn Declaration (from their Embassy of Consular Office based in the Philippines) with
Authentication Certification by the DFA
ii. Xerox copy of Foreigner’s Passport
iii. If Divorced/ Annulled, bring divorce/ annulment papers with Authentication Certification by the DFA
6. All applying parties are required to attend Marriage Counselling and Family Planning Seminar at Malabon City Health Dept., 8 thFlr.
City Hall Bldg.
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M2. REGISTRATION OF CERTIFICATE OF MARRIAGE
For marriage solemnized inMalabon City, the solemnizing officer, contracting parties, any person duly authorized by the solemnizing
officer/contracting parties shall register the Certificate of Marriage in the Local Civil Registry Office of the Malabon City within 15
days after celebration. For marriage of exceptional character, within 30 days from the date of solemnization (Article 34).
Client Groups:
1. Any Priest, rabbi, imam, or minister of any church or religious sect duly authorized by his church or religious sect, their
representative and registered with the civil registrar general
2. Any incumbent member of the judiciary within the court’s jurisdiction
3. Local Chief Executives
4. Owner of the document
M2.1 REGULAR / IN-TIME FILING OF MARRIAGE CERTIFICATE
*Within 15 Days from Celebration if with Marriage License
*Within 30 Days from Celebration if Exempted from Ml under Art. 34
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. File your Municipal Form 97 / Certificate of
Marriage and complete requirements
*typewritten, use only black ink
Marriage
Division, City
Civil Registry
Dept.
3/F City Hall 5 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment
Marriage
Division, CCRD
3/F City Hall 5 minutes NONE
3. Pay the necessary fees and present the
Official Receipt (OR) to the CCRD
Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P 100.00
Registration Fee
(Church)
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P 150.00
Registration and
Solemnizing Fee
(Civil)
4. Wait for the releasing of registered Marriage
Certificate
Marriage
Division, CCRD
3/F City Hall 15 minutes NONE
Requirements:
1. Duly accomplished form of Certificate of Marriage / Municipal Form 97
M2.2 LATE REGISTRATION OF MARRIAGE CERTIFICATE
*After 15 Days from Celebration if with Marriage License
*After 30 Days from Celebration if Exempted from Ml under Art. 34
Step-By-Step Procedure
Division/
Section/
Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. File your Notarized Municipal Form 97 /
Certificate of Marriage and complete
requirements
*typewritten, use only black ink
Marriage
Division, City
Civil Registry
Dept.
3/F City Hall 10 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment
Marriage
Division, CCRD
3/F City Hall 5 minutes NONE
3. Pay the necessary fees and present the
Official Receipt (OR) to the CCRD
Windows 1-4
City Treasury
Dept.
3/F City Hall 5 minutes P 100.00
RegistrationFee(Church)
P200.00 Penalty
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P 150.00
Registration and
Solemnizing Fee (Civil)
P200.00 Penalty
4 Return after ten (10) days to claim the
registered Marriage Certificate
Marriage
Division, CCRD
3/F City Hall 15 minutes NONE
Requirements:
1. Duly-accomplished Municipal Form 97
2. Negative Result from NSO
3. Certificate of no records from the Local Civil Registry Office
4. Affidavit of Solemnizing Officer or one of the contracting parties stating the exact place and date of marriage, the facts and
circumstances surrounding the marriage and the reason or cause of the delay (Attached Certified Death Certificate if one has
already died)
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DEATH
It shall be the responsibility of the spouse or any nearest relative who has knowledge of the death to report the same within forty-
eight (48) hours if the deceased died without medical assistance. The Health Officer shall examine the deceased and shall certify as
to the cause of death and direct the registration of the death to the officer of the Civil Registrar within the reglamentary period of
thirty (30) days.
Client Groups: General Public
D1. REGULAR FILING OF DEATH CERTIFICATE (Certificate being registered within 30 days from death)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. File your Municipal Form 103 / Certificate of
Death and complete requirements
*typewritten, use only black ink
Death Division,
City Civil
Registry Dept.
3/F City Hall 5 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment
Death Division,
CCRD
3/F City Hall 5 minutes NONE
3. Pay the necessary fees and present the
Official Receipt (OR) to the CCRD
Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P 80.00
Registration Fee
4. Wait for the releasing of registered Death
Certificate
Death Division,
CCRD
3/F City Hall 15 minutes NONE
Requirements:
Duly accomplished form of Certificate of Death / Municipal Form 103
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D2. Late Registration of Death Certificate (Certificate being registered after 30 days from death)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. File your Notarized Municipal Form 103 /
Certificate of Death complete requirements
*typewritten, use only black ink
Death Division,
City Civil
Registry Dept.
3/F City Hall 10 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment
Death Division,
CCRD
3/F City Hall 5 minutes NONE
3. Pay the necessary fees and present the
Official Receipt (OR) to the CCRD
Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P 80.00
Registration Fee
P200.00 Penalty
4 Return after ten (10) days to claim the
registered Death Certificate
Death Division,
CCRD
3/F City Hal 15 minutes NONE
Requirements:
1. Duly accomplished Municipal Form 103
2. Affidavit executed by hospital administrator or attendant at death stating the name of deceased, facts of death, date and place of
burial/cremation and circumstances why the death was not reported within 30 days after death.
3. Certification from cemetery or crematorium.
4. Approval for registration by the health officer in the box provided in MF 103
5. Negative Result from NSO
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ISSUANCE OF CERTIFIED TRUE TRANSCRIPTION COPY OF BIRTH, MARRIAGE AND DEATH
Any interested individuals may secure from the City Civil Registrar’s Office certified true transcription copies of birth, marriage and
death certificates for any legal purposes.
Client Groups: General Public
REQUEST FOR CTC OF BIRTH, MARRIAGE AND DEATH CERTIFICATE
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Fill-up the request form with correct and
complete information
Window A, City
Civil Registry
Dept.
3/F City Hall Dependent
upon the
client
NONE
2. Wait for the retrieval of records and
preparation of Order of Payment
Birth, Marriage,
Death, Records
Division, CCRD
3/F City Hall 20 minutes NONE
3. Pay the necessary fees and present the
Official Receipt (OR) to the CCRD
Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes Birth Cert.
(married)P100.00
(Not married) P 150. 00
Marriage Cert. P100.00
Death Cert. P 100.00
4. Claim the requested copy of certificate. Window A, CCRD 3/F City Hall 5 minutes NONE
Requirements:
1. Valid ID
2. Except for the spouse, parent, descendant or older sibling, Special Power of Attorney (SPA) from the owner of the document
*Proof of relationship has to be convincingly established (Rule 24 of A.O. 1, s. 1993 re Non-Disclosure of Birth Records)
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MIGRANT PETITION (Certificate registered in other city/ municipality)
RA 9048 AND RA 10172
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Tell your concern with the officer and present
documents in support to your intended
petition
Staff,City Civil
Registry Dept.
3/F City Hall 30 minutes NONE
2. If your concern falls under RA 9048 or RA
10172 and documents in support thereof are
sufficient, wait for preparation of petition and
issuance of Order of Payment
Staff, City Civil
Registry Dept.
3/F City Hall 1 day NONE
3. Pay the fees and present the O.R. to the CCRD
Windows 1-4 City
Treasury Dept.
3/F City Hall 10 minutes (Service Fees)
P 500.00 Correction of
Error
P 1,000.00 Change of
first name
4 Proceed to Malabon Post Office to pay for
Postal Money Order, or to LBC for Peso Pack,
and surrender the same to the CCRD
Malabon Post
Office,
LBC-Malabon or
other reputable
courier service
Gen. Luna St.,
Concepcion/
Nearest LBC
is located
along
Dependent
upon the
client
Filing Fees in the LGU
where the petition shall
be transmitted:
P 1,000.00 Correction
of Error under RA
9048
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LeoñoSt.,
Tañong,
Malabon
P 3,000.00
Change of first name;
Correction of gender
or date of birth under
RA 10172
Plus:
P 500.00 mailing,
registration and other
expenses for CRD
where the petition shall
be endorsed may incur.
5. If Petition involves change of first name or RA
10172, have a copy of petition published for 2
consecutive weeks in a newspaper of general
circulation & present proof of publication
(affidavit of publisher & sample clipping)
Client / Publisher Dependent
upon the
client’s
choice of
publication
Dependent
upon the
client
Dependent upon the
publisher
6. Wait for the advice from the CRD of the
city/municipality where the Petition is
endorsed for update or you may inquire from
the PSA after 3 months.
CRD concerned CRD
concerned
3 months Dependent upon the
CRD where the petition
is endorsed, and the
PSA
Requirements:
1. NSO Copy and Certified Xerox Copy of certificate to be corrected
2. 3 copies of both the affidavit of publisher & sample clipping for RA 10172 and RA9048 (Change of Name)
3. As many documents below as possible upon which correction or change shall be based, but not less than 2:
a. Baptismal Certificate
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b. Voter’s affidavit
c. GSIS record
d. SSS record
e. Medical record
f. Business record
g. School records (Form 137 or 138, TOR)
h. Driver’s License, PRC ID, Postal, and similar government-issued ID
i. Insurance policy
j. Civil Registry records of ascendants
k. land titles
l. bank passbook
m. NBI, Police and Employer clearances (Mandatory for Petition for Change of First Name)
n. others
Include for correction of gender: 4. Medical Records showing entry to be corrected
5. Medical Certificate Sign by any Government Hospital/Health Institution or Public Health Office (that petitioner has not
undergone SEX CHANGE or TRANSPLANT)
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R.A. 9048
Republic Act No. 9048 authorizes the City or Municipal Civil Registrar or the Consul General to correct a cler ical or typographical
error in an entry and/or change of first name or nickname in the civil register without need of a judicial order. An administrative
remedy in nature, it is a departure from the usual judicial process in correcting clerical errors of changing an entry in civil registry
documents. It is aimed at according petitioners an expeditious and cheaper way of correcting errors found in his/her record.
Client Groups: Any person of legal age who have direct and personal interest in the petition for correction of clerical error or
change of first name (the owner of the document, or his/her spouse, children, parents, siblings and grandparents, guardian or any
other person duly authorized by law or by the owner of the document).
RA1 CORRECTION OF CLERICAL ERROR (Certificate Registered in Malabon)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office Processing Time
Amount of
Fees
1. Tell your concern with the officer and
present documents in support to your
intended petition
Staff, City Civil
Registry Dept.
3/F City Hall 30 minutes NONE
2. If your concern falls under RA 9048 and
documents in support thereof are sufficient,
wait for preparation of petition and issuance
of Order of Payment
Staff, City Civil
Registry Dept.
3/F City Hall 1 day NONE
3. Pay the fees and present the OR to the CCRD Windows 1-4 City
Treasury Dept.
3/F City Hall 10 minutes P 1,000.00
Filing Fee
4. Have your petition notarized and file it to the
officer
Client / Notary
Public
Dependent upon
the client’s
Variable Dependent upon
the Notary
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choice of Notary
Public
Public
5. Wait for the Release of Decision
*if favourable, the Decision and records shall
be transmitted to the CRG
If unfavourable, you may file an Appeal within
10 working days from receipt thereof to the
CRG
Staff, City Civil
Registry Dept.
3/F City Hall 5 working days
after completion
of 10-day posting
of petition
NONE
6. Wait for the action to be taken by the PSA
Legal Department. If favourable, CCRD will
issue Certificate of Finality
PSA Legal
Department
PSA Quezon Ave,
Quezon City
Variable NONE
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RA2 CHANGE OF FIRST NAME (Certificate registered in Malabon)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office Processing Time
Amount of
Fees
1. Tell your concern with the officer and
present documents in support to your
intended petition
Staff, City Civil
Registry Dept.
3/F City Hall 30 minutes NONE
2. If your concern falls under RA 9048 and
documents in support thereof are sufficient,
wait for preparation of petition and issuance
of Order of Payment
Staff, City Civil
Registry Dept.
3/F City Hall 1 day NONE
3. Pay the fees and present the OR to the CCRD Windows 1-4 City
Treasury Dept.
3/F City Hall 10 minutes P 3,000.00
Filing Fee
4. Have your petition notarized and file it to the
officer
Client / Notary
Public
Dependent upon
the client’s
choice of Notary
Public
Variable Dependent upon
the Notary
Public
5 Have the copy of petition published for 2
consecutive weeks in a newspaper of
general circulation & present proof of
publication (affidavit of publisher & sample
clipping)
Client /Publisher Dependent upon
the client’s
choice of
publication
Dependent upon
the client
Dependent upon
the publisher
6. Wait for the Release of Decision.
*if favourable, the Decision and records shall
be transmitted to the CRG
Staff, City Civil
Registry Dept.
3/F City Hall 5 working days
after completion
of 10-day posting
of petition AND
NONE
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If unfavourable, you may file an Appeal within
10 working days from receipt thereof to the
CRG
receipt of proofs
of publication
from you
7. Wait for the action to be taken by the PSA
Legal Department, CCRD will issue you
Certificate of Finality
PSA Legal
Department
PSA Quezon Ave,
Quezon City
Variable NONE
Requirements:
1. NSO Copy and Certified Xerox Copy of certificate to be corrected
2. 3 copies of both the affidavit of publisher & sample clipping for RA 10172 and RA9048 (Change of Name)
3. As many documents below as possible upon which correction or change shall be based, but not less than 2:
a. Baptismal Certificate
b. Voter’s affidavit
c. GSIS record
d. SSS record
e. Medical record
f. Business record
g. School records (Form 137 or 138, TOR)
h. Driver’s License, PRC ID, Postal, and similar government-issued ID
i. Insurance policy
j. Civil Registry records of ascendants
k. Land titles
l. Bank passbook
m. NBI, Police and Employer clearances (Mandatory for Petition for Change of First Name)
n. Others
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R.A 10172 (Certificate registered in Malabon)
Republic Act No. 10172 entitled “An Act Further Authorizing the City or Municipal Civil Registrar or the Consul General to Correct
Clerical or Typographical Errors in the Day and Month in the Date of Birth or Sex of a Person Appearing in the Civil Register Without
Need of a Judicial Order amending for this Purpose Republic Act Numbered Ninety Forty Eight.”
Client Groups: Any person of legal age who have direct and personal interest in the petition for correction of date and birth and
gender. (The owner of the document, or his/her spouse, children, parents, siblings and grandparents, guardians or any other duly
authorized by law or by the owner of the document)
CORRECTION OF DATE AND MONTH OF BIRTH, AND GENDER OF A PERSON (Certificate Registered in Malabon)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office Processing Time Amount of Fees
1. Tell your concern with the officer and
present documents in support to your
intended petition
Staff, City Civil
Registry Dept.
3/F City Hall 30 minutes NONE
2. If your concern falls under under RA 10172
and documents in support thereof are
sufficient, wait for preparation of petition
and issuance of Order of Payment
Staff, City Civil
Registry 0ffice
3/F City Hall 1 day NONE
3. Pay the fees and present the OR to the
CCRD
Windows 1-4 City
Treasury Dept.
3/F City Hall 10 minutes P 3,000.00
Filing Fee
4. Have your petition notarized and file it to
the officer
Client / Notary
Public
Dependent upon
the client’s
choice of Notary
Variable Dependent upon
the Notary Public
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Public
5 Have the copy of petition published for 2
consecutive weeks in a newspaper of
general circulation & present proof of
publication (affidavit of publisher, sample
clipping & copy of newspaper edition)
Client /Publisher Dependent upon
the client’s
choice of
publication
Dependent upon
the client
Variable,
dependent upon
the publisher
6. Wait for the Release of Decision
*if favourable, the Decision and records
shall be transmitted to the CRG
If unfavourable, you may file an Appeal
within 10 working days from receipt thereof
to the CRG
Birth, Marriage,
Death Division,
CCRD
3/F City Hall 5 working days
after completion
of 10-day posting
of petition AND
receipt of proofs
of publication
from you
NONE
7. Wait for the action to be taken by the PSA
Legal Department
PSA Legal
Department
PSA Quezon Ave,
Quezon City
Variable NONE
Requirements:
1. Requirements for RA 10172
2. Medical Records showing entry to be corrected
3. Medical Certificate Sign by any Government Hospital/Health Institution or Public Health Office (petitioner should not undergo ne
SEX CHANGE or TRANSPLANT)
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LEGITIMATION
Children conceived and born out of a valid marriage are illegitimate, unless otherwise provided in the Family Code (Art. 165, F.C.)
Client Groups: Father/Mother of the child
L1 LEGITIMATED BY SUBSEQUENT MARRIAGE
(2 Processes: 1st with the CCRD and 2nd with the PSA-NSO thru the CCRD’s endorsement)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. File all the requirements including Notarized
Joint Affidavit of Legitimacy
*Secure blank affidavit from the CCRD
Birth Division,
City Civil
Registry Dept.
3/F City Hall 15 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment
Birth Division,
CCRD
3/F City Hall 5 minutes NONE
3. Pay the fees and present the OR to the CCRD Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P 400.00
4. Return after ten (10) days to claim the
Annotated Birth Certificate and wait for the
preparation of Order of Payment for
endorsement to the PSA
Birth Division,
CCRD
3/F City Hall 15 minutes NONE
5. Pay the fees and present the OR to the CCRD
and return after 1 week
Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P 200.00
6. Endorse through the Post Office or reputable
courier all the documents to be given by the
CCRD
Client / Courier Dependent upon
the client’s
choice of
Dependent upon
the courier
Dependent upon
the courier
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courier.
7 Proceed to PSA after 3 working days and
request for authenticated birth certificate.
*Present the OR issued by the courier
PSA, Area B East. Ave,
Quezon City
Dependent upon
the PSA
Dependent upon
the PSA
R.A. 9858
These rules shall apply to all children conceived and born outside of marriage of parents who, at the time of conception of the child,
were not disqualified by any impediment to marry each other, or were so disqualified only because either or both of them were be low
eighteen (18) years of age.
Client Groups: Father/Mother is below 18 at the time of conception of the child
L2 LEGITIMATION OF CHILDREN BORN TO PARENTS BELOW MARRYING AGE
(2 Processes: 1st with the CCRD and 2nd with the PSA-NSO thru the CCRD’s endorsement)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. File all the requirements including Notarized
Joint Affidavit of Legitimacy Stating the
Minority of Father/Mother
*Secure blank affidavit from the CCRD
Birth Division,
City Civil
Registry Dept.
3/F City Hall 15 minutes NONE
2. Wait for the verification of data and
preparation of Order of Payment
Birth Division,
CCRD
3/F City Hall 5 minutes NONE
3. Pay the fees and present the OR to the CCRD Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes NONE
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4. Return after ten (10) working days to claim the
Annotated Birth Certificate and wait for the
preparation of Order of Payment for
endorsement to the PSA
Birth Division,
CCRD
3/F One-Stop-
Shop, City Hall
15 minutes P 400.00
5. Pay the fees and present the OR to the CCRD
and return after 1 week
Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P 200.00
6. Endorse through the Post Office or reputable
courier all the documents to be given by the
CCRD
Client / Courier
Dependent upon
the client’s
choice of
courier.
Dependent upon
the courier
Dependent upon
the courier
7. Proceed to PSA after 3 working days and
request for authenticated birth certificate.
*Present the OR issued by the courier
PSA, Area B East. Ave,
Quezon City
Dependent upon
the PSA
Dependent upon
the PSA
Requirements:
1. Notarized Affidavit of Legitimacy (Please secure form from the Birth Division)
2. Certified True Copy of Birth Certificate of the child
3. NSO Copy or SECPA of Marriage Certificate of Parents
4. CENOMAR of both parents
5. 1 Valid ID of Father and Mother
6. Personal appearance of both parents
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R.A. 9255
An act allowing illegitimate children to use the surname of their father (AUSF)
Client Groups: Father/Mother of the child
AUTHORITY TO USE THE SURNAME OF THE FATHER
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. File the Notarized Affidavit to Use the
Surname of the Father and complete
requirements
*Secure blank affidavit from the CCRD
Birth Division,
City Civil
Registry Dept.
3/F City Hall 15 minute0s NONE
2. Wait for the verification of data and
preparation of Order of Payment
Birth Division,
CCRD
3/F City Hall 5 minutes NONE
3. Pay the fees and present the OR to the CCRD Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P400.00
4. Return after ten (10) days to claim the
Annotated Birth Certificate
Birth Division,
CCRD
3/F City Hall 15 minutes NONE
5 Proceed to PSA and request for authenticated
birth certificate
PSA, Area B East. Ave,
Quezon City
Dependent upon
the PSA
Dependent upon
the PSA
Requirements:
1. Notarized Affidavit to Use the Surname of the Father (Please secure form from the Birth Division)
2. Certified True Copy of Birth Certificate of the child
3. Two (2) Valid Id of father
4. 1 Valid ID of Mother
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BATCH REQUEST QUERY SYSTEM (BREQS) - NSO
Any interested individuals may secure from the City Civil Registrar’s Office NSO Authenticated of Birth, Marriage, Death and
CENOMAR for any legal purposes.
Client Groups: General Public
REQUEST FOR NSO AUTHENTICATED OF BIRTH, MARRIAGE, DEATH AND CENOMAR
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Fill-up the request form with complete and
correct information
Wait for the preparation of Order of
Payment
Window C, City Civil
Registry Dept.
Window C, CCRD
3/F City Hall
3/F City Hall
Dependent
upon the client
5 minutes
None
None
2. Pay the necessary fees and return to the
CCRD
Windows 1-4 City
Treasury Dept.
3/F City Hall 5 minutes P 100.00 (Service Fee)
P 140.00 for BC, MC and DC, and P 195.00 for CENOMAR to be entrusted to Window C
3. Claim after 1 week your requested
Authenticated BC, MC or DC and 10 working
days for CENOMAR with Official Receipt (O.R.)
from NSO
Window C, CCRD 3/F City Hall 15 minutes None
Requirements: 1. Completely, legibly and correctly filled up form (A wrong data may produce a negative result. Fee paid is not refundable)
2. Valid ID
3. Except for the spouse, parent, descendant or older sibling, Special Power of Attorney (SPA) from the owner of the document
*Proof of relationship has to be convincingly established (Rule 24 of A.O. 1, s. 1993 re Non-Disclosure of Birth Records)
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PUBLIC SAFETY AND TRAFFIC MANAGEMENT OFFICE (PSTMO) Malabon City Government Service Annex, F. Sevilla Blvd., San Agustin, Malabon City / Local 1014, 1015, 1017, 1018 Mr. Roderick D. Tongol, OIC-Public Safety and Traffic Management Office
SERVICES OFFERED:
Issuance of Permit to Operate for Motorized Tricycles and Pedicabs
Renewal or Dropping of Franchise of Motorized Tricycles and Pedicabs
Releasing of Confiscated Driver’s License
Releasing of Impounded Vehicles
Issuance of Traffic Permit for Excavation
1. ACQUISITION OF PERMIT TO OPERATE FOR MOTORIZED TRICYCLES AND PEDICABS
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office Processing Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Receiving
(Window 2),
Tricycle
Regulatory Unit,
PSTMO
Malabon
City
Government
Service
Annex (back
of City Hall)
N/A
1. File your application form and complete
requirements
a. For Walk-in Application:
Wait for the unit inspection of motorized
Receiving
(Window 2),
Tricycle
Regulatory Unit,
PSTMO
Malabon
City
Government
Service
Annex (back
5 minutes
10 minutes
(individual
application)
N/A
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vehicle or pedicab and issuance of Order of
Payment
b. For Bulk Application:
Wait for the screening/ evaluation of
application and issuance of Order of Payment
Receiving
(Window 2),
Tricycle
Regulatory Unit,
PSTMO
of City Hall)
1 day (bulk
application,
maximum of 50
applications)
Allowable Period
For Extension:
5 working days
for more than 50
applications
2. Pay the necessary fees
Windows 2-4,
City Treasury
Dept.
3/F City
Hall
5 minutes
(individual)
2 hrs. (bulk
payments)
Motorized For Hire-
P255.00
Supervision–
P580.00
Private–P155.00
Pedicab for
Driver’s I.D.–
P75.00
Franchise Fee -
P225.00
Dropping of
Franchise–P200.00
Note: Surcharge of
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twenty five percent
(25%) and one
percent(1%) per
month after the
deadline set by
Tricycle Regulatory
Unit
3. Return to Tricycle Regulatory Unit of PSTMO
Present the Official Receipt and Wait for the
recording and encoding of data/ information,
and preparation of Permit To Operate (PTO)
Window 2,
Tricycle
Regulatory Unit,
PSTMO
Malabon
City
Government
Service
Annex (back
of City Hall)
10 minutes
(individual)
4 hrs. (bulk
application,
maximum of 50
applications)
N/A
4. Claim your Permit To Operate (PTO) (individual
application)
For bulk application (maximum of 50
applications), please return after 1 day to
claim the permit
Releasing
(Window 1),
PSTMO
Malabon
City
Government
Service
Annex (back
of City Hall)
10 minutes
(individual)
N/A
Requirements: 1. Filled out Application Form (2 copies)
2. Cedula(1 photocopy)
3. 2 pcs. 1x1 picture of driver
4. Brgy. Clearance (1 photocopy)
5. Driver’s License (1 photocopy)
Additional requirements for motorized tricycles:
1. OR/CR from LTO (1 photocopy)
2. Insurance Policy of vehicle (1 photocopy)
3. Deed of Sale (if applicable)
Clientele:
Motorcycle and
pedicab owners
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2. RENEWAL OR DROPPING OF FRANCHISE OF MOTORIZED TRICYCLES AND PEDICABS
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Receiving
(Window 2),
Tricycle
Regulatory Unit,
PSTMO
Malabon City
Government
Service Annex (back of City Hall)
N/A
1. File your application form and complete
requirements
Wait for the verification and evaluation of the
renewal or dropping of franchise
Receiving
(Window 2),
Tricycle
Regulatory Unit,
PSTMO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes
15 minutes
N/A
N/A
2. Pay the necessary fees Windows 3 and
8, City Treasury
Dept.
3/F City Hall 5 minutes Dropping Fee-
P200.00
Franchise Fee-
225.00
Note: Surcharge
of 25% and 1%
per month
Return to Tricycle Regulatory Unit of PSTMO
Tricycle
Regulatory Unit,
PSTMO
Malabon City
Government
Service Annex
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Present the Official Receipt for the recording
of O.R. number and wait for the preparation of
Certificate of Franchise or Dropping
Certification
(back of City Hall)
5 minutes
N/A
3. Claim your Certificate of Franchise or
Dropping Certification
Tricycle
Regulatory Unit-
EDP and Records
Section, PSTMO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes N/A
Requirements:
For Renewal and Dropping of Franchise:
1. Filled out Application Form
2. Original Copy of Previous Franchise
3. OR/CR from LTO
For Change Motor/ Operator:
1. Filled out Application Form
2. Waiver of Rights
3. Original Copy of Franchise
4. OR/CR from LTO
5. Deed of Sale (if needed)
Clientele:
Motorcycle and pedicab owners
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3. REDEMPTION OF CONFISCATED DRIVER’S LICENSE
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present original Ordinance Violator’s Receipt
(OVR) and wait for the verification of driver’s
license records
Window 4,
PSTMO
Malabon City
Government
Service Annex (back of City Hall)
10 minutes N/A
2. Pay the necessary fees
Windows 1-4,
City Treasury
Dept.
3/F City Hall 5 minutes pls. see Annex A
“Schedule of Fines
and Penalties”
lifted from City
Ordinance No. 05-
2006
3. Return to PSTMO Redemption Section
Present the Official Receipt for the recording
of O.R. number and Claim your driver’s license
Window 4,
PSTMO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes
Requirements:
1. Original Copy of Ordinance Violator’s Receipt (OVR), if lost, submit Affidavit of Loss
Clientele:
Traffic violators
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4. REDEMPTION OF IMPOUNDED VEHICLES
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present the original Ordinance Violator’s
Receipt (OVR) for verification of records and
issuance of Order of Payment
Window 4,
Redemption
Section, PSTMO
Malabon City
Government
Service Annex (back of City Hall)
1 minute
N/A
2. Pay the necessary fees Windows 1-4,
City Treasury
Dept.
3/F City Hall 5 minutes Fines and
penalties
depends on
violation
See Annex D
3. Return to PSTMO
Wait for the recording of O.R. numberand
claim your confiscated License
Window 4,
PSTMO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes
N/A
4. 4.1 For Impounded Vehicles,please proceed to
the Impounding Area at Catmon and present
Receipt marked with “OK FOR RELEASE” to the
Impounding Officer to claim your vehicle
4.2 For Impounded Pedicabs, please proceed
to the Impounding Area at Malabon City
Government Service Annex and present
Receipt marked with “OK FOR RELEASE” and
Technical Inspection Form (TIF) to the
Impounding
Officer
Impounding
Area,
Sanciangco St.,
Catmon
Malabon City
Government
Service Annex (back of City Hall)
5 minutes
N/A
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Impounding Officer to claim your pedicab
Requirements:
1. Original Ordinance Violator’s Receipt (OVR)
2. Xerox of OR/CR
3. Authorization Letter and one (1) valid I.D. (if claimant is not the violator)
Clientele:
Traffic violators
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5. ACQUISITION OF TRAFFIC PERMIT FOR EXCAVATION (City or National Projects)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present the Excavation Permit from the
Engineering Dept. or DPWH and other
requirements
*The Traffic Division will screen/ evaluate
your application (prepare map sketch of
proposed project for possible routing and
work time schedule)
Traffic Division,
PSTMO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes
N/A
2. Return to PSTMO after three (3) days and
Claim the Traffic Permit
Window 1, PSTMO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes N/A
Requirements:
1. Excavation Permit (from Engineering Dept. or DPWH)
2. Barangay Clearance
3. Vicinity Map of Project or Sketch Plan
Clientele:
Applicants for Traffic Permit Excavation
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6. ACQUISITION OF TRAFFIC PERMIT FOR EXCAVATION (MWSI House Service Connection, and Meralco or PLDT Pole
Installation)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
1. Present the Excavation Permit from the
Engineering Dept. or DPWH and other
requirements
Traffic Division,
PSTMO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes
N/A
2. Wait for the processing of your permit
*The Traffic Division will screen/ evaluate
your application (prepare map sketch of
proposed individual house service connection
for possible work time schedule).
Traffic Division,
PSTMO
Malabon City
Government
Service Annex (back of City Hall)
15 minutes N/A
3. Claim your Traffic Permit
Window 1, PSTMO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes N/A
Requirements:
1. Excavation Permit (from Engineering Dept. or DPWH)
2. Vicinity Map of Project
3. Barangay Clearance
Clientele:
Applicants for Traffic Permit Excavation
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BUREAU OF FIRE PROTECTION (BFP) - MALABON Malabon City Central Fire Station (MCFS), #70 Gov. Pascual Ave., Potrero, Malabon City/ Tel Nos. 361-9712 Bayan Fire Sub-Station (beside Malabon City Hall), F. Sevilla Blvd., San Agustin, Malabon City / Tel. Nos. 281-1141
CINSP Rodrigo N Reyes-City Fire Marshal
SERVICES OFFERED:
Issuance of Fire Safety Inspection Certificate (FSIC)
Issuance of Fire Safety Evaluation Clearance (FSEC)
1. ACQUISITION OF FIRE SAFETY INSPECTION CERTIFICATE (FSIC) FOR BUILDING OCCUPANCY/ BUSINESS PERMIT
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Customer Relations
Officer, Collecting and
Assessment Office-
Bayan Fire Sub-Station
F. Sevilla Blvd.,
San Agustin (beside Malabon City Hall)
N/A
1. File your application form and complete
requirements
Wait for the checking of application and
requirements
*Assessment of Fire Code Fee (FCF)
Customer Relations
Officer, Collecting and
Assessment Office-
Bayan Fire Sub-Station
Fire Code Fee Assessor,
Collecting and
Assessment Office-
Bayan Fire Sub-Station
F. Sevilla Blvd.,
San Agustin (beside Malabon
City Hall)
F. Sevilla Blvd.,
San Agustin (beside Malabon
City Hall)
25 minutes N/A
N/A
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2. Pay the Fire Code Fee (FCF) to Government
Servicing Bank (GSB)/ Bureau of Fire
Protection Collecting Officer
Present the Official Receipt for the recording
of O.R. number and wait for the issuance of
Claim Stub
*Issuance of Inspection Order and conduct of
fire safety inspection to the establishment
BFP Collecting Officer,
Agent, CRO, Collecting
and Assessment Office-
Bayan Fire Sub-Station
Customer Relations
Officer, Collecting and
Assessment Office-
Bayan Fire Sub-Station
Fire Safety Enforcer/
Malabon Central Fire
Station
F. Sevilla Blvd.,
San Agustin (beside Malabon
City Hall)
F. Sevilla Blvd.,
San Agustin (beside Malabon
City Hall)
#70 Gov.
Pascual Ave.,
Potrero
10 minutes 10% of all fees
charged by the
Building
Official, or by
the Local
Government
agencies
concerned in
the granting of
pertinent
licenses
3. Return to BFP Malabon City Central Fire
Station after five (5) days and claim your Fire
Safety Inspection Certificate (FSIC)/ NTC/
NTCV
Customer Relations
Officer, Collecting and
Assessment Office-
Bayan Fire Sub-Station
#70 Gov.
Pascual Ave.,
Potrero
3-5 minutes N/A
Requirements:
FSIC for Occupancy:
1. Filled out Application Form
2. Endorsement from BPLO
3. Fire Safety Evaluation Clearance/ Checklist
4. Certificate of Completion (Original Copy)
5. Approved Plan
6. Building Permit
7. Certificate of Electrical Inspection
8. Other pertinent documents as deemed necessary
FSIC for Business Operation:
1. Filled out Application Form
2. Assessment of Business Permit from BPLO
3. Copy of Realty Tax
4. Other pertinent documents as deemed necessary
Clientele:
Building owners
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2. ACQUISITION OF FIRE SAFETY EVALUATION CLEARANCE (FSEC) FOR NEW BUILDING
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time
Amount of
Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Customer Relations
Officer, Collecting and
Assessment Office-
Bayan Fire Sub-Station
F. Sevilla Blvd.,
San Agustin (beside Malabon City Hall)
N/A
1. File your application form and requirements
Wait for the checking of application and
complete requirements
*Assessment of Fire Code Construction Tax
(FCCT)
Customer Relations
Officer, Collecting and
Assessment Office-
Bayan Fire Sub-Station
Fire Code Fee Assessor,
Collecting and
Assessment Office-
Bayan Fire Sub-Station
F. Sevilla Blvd.,
San Agustin (beside Malabon
City Hall)
F. Sevilla Blvd.,
San Agustin (beside Malabon
City Hall)
25 minutes N/A
2. Pay the Fire Code Construction Tax (FCCT)to
Government Servicing Bank (GSB)/ Bureau of
Fire Protection Collecting Officer/ Agent
Present the Official Receipt for the recording
of O.R. number and wait for the issuance of
Claim Stub
BFP Collecting Officer/
Agent, Collecting and
Assessment Office-
Bayan Fire Sub-Station
Customer Relations
Officer, Collecting and
Assessment Office-
Bayan Fire Sub-Station
F. Sevilla Blvd.,
San Agustin (beside Malabon
City Hall)
F. Sevilla Blvd.,
San Agustin (beside Malabon City Hall)
10 minutes 0.1% of Total
cost of
construction
materials and
labor
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*The Building Plan Evaluator will evaluate the
building plans within 2-3 days
Building Plan Evaluator,
Malabon Central Fire
Station
#70 Gov.
Pascual Ave.,
Potrero
3. Return to Bayan Fire Sub-Station after three
(3) daysand claim your Fire Safety Evaluation
Clearance (FSEC)/ Checklist and Approved
Plan
*If thru representative, authorization letter
and photocopy of owner’s ID should be
presented
Customer Relations
Officer, Collecting and
Assessment Office-
Bayan Fire Sub-Station
F. Sevilla Blvd.,
San Agustin (beside Malabon
City Hall)
5 minutes N/A
Requirements: 1. Filled out Application Form
2. Endorsement from BPLO
3. Two (2) sets of Building Plans
Clientele:
Building owners
4. Affidavit of Undertaking
5. Bill of Construction Materials and Labor (signed and sealed by the Architect or Engineer)
6. Specification of the Building 7. Other pertinent documents as deemed necessary
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PHILIPPINE NATIONAL POLICE (PNP) - MALABON Malabon City Police Station (MCPS) (beside Malabon City Hall), F. Sevilla Blvd., San Agustin, Malabon City / Tel Nos. 281-9999, 281-1000, 281-1001, 281-1002 PS Supt. Severino P. Abad, Chief of Police
SERVICES OFFERED:
Issuance of Police Clearance
1. ACQUISITION OF POLICE CLEARANCE
Step-By-Step Procedure
Division/
Section/
Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure Application Form and
list of requirements
Fill-up the Application Form and
Complete all the requirements
Malabon City
Police Station
(MCPS)
F. Sevilla
Blvd., San
Agustin (beside Malabon City Hall)
N/A
1. Submit your Application and complete
requirements
Claim the Order of Payment
Malabon City
Police Station
(MCPS)
F. Sevilla
Blvd., San
Agustin (beside Malabon
City Hall)
10 minutes
N/A
2. Pay the necessary fees
Windows 1-4,
City Treasury
Dept.
3/F City Hall
5 minutes
Local Employment – P100.00
For Reference – P100.00
Travel Abroad – P100.00
NSO Requirement – P100.00
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COMELEC Requirement – P100.00
SSS Requirement – P100.00
PNP Requirement – P100.00
AFP Requirement – P100.00
For Adoption – P100.00
For Rehabilitation – P100.00
For Naturalization – P300.00
Firearms Requirement – P500.00
3. Return to Malabon City Police Station
*Processing, evaluation and approval of
Police Clearance
Malabon City
Police Station
(MCPS)
F. Sevilla
Blvd., San
Agustin (beside Malabon
City Hall)
5 minutes N/A
4. Claim your Police Clearance Malabon City
Police Station
(MCPS)
F. Sevilla
Blvd., San
Agustin (beside Malabon City Hall)
5 minutes N/A
Requirement:
1. Community Tax Certificate
Clientele:
Job seekers and those needing Police Clearance
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OFFICE OF THE SENIOR CITIZENS AFFAIRS (OSCA) G/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 4017 Mr. Alfredo Solayao, Head-Office of the Senior Citizens Affairs
SERVICES OFFERED:
Issuance of Senior Citizen’s I.D./ Purchase Booklet
Replacement of Lost Senior Citizen’s I.D./ Purchase Booklet
Giving of Social Pension
1. ACQUISITION SENIOR CITIZEN’S I.D. AND PURCHASE BOOKLET (NEW)
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall N/A
1. File your application form and complete
requirementsand secure your claim stub
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall 3-5 minutes N/A
2. Return to OSCA after 2 days and present your
Claim Stub to get your I.D. with Purchase
Clerk/ Front
Desk/ Records
G/F City Hall 2 minutes N/A
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Booklet and Statistics,
Office of the
Senior Citizens
Affairs
Requirements:
For New I.D.:
1. Filled out Application Form
2. Two (2) pcs. 1x1 ID picture
3. Photocopy or NSO Copy of Birth Certificate; or Baptismal Certificate
4. One (1)Valid ID with address (Voter’s ID, Postal ID, Driver’s License,
UMID, Company ID, TIN ID)
For New Purchase Booklet:
1. Senior Citizen’s I.D.
Clientele:
Senior Citizens or authorized representative
2. REPLACEMENT OF LOST SENIOR CITIZEN’S I.D. OR PURCHASE BOOKLET
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office Processing Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall N/A
1. File your application form and complete
requirementsand secure your claim stub
Clerk/ Front
Desk/ Records
and Statistics,
G/F City Hall 3-5 minutes N/A
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Office of the
Senior Citizens
Affairs
2. Pay the necessary fees
Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes P50.00 (for lost
ID only, not
applicable for
lost Purchase
Booklet)
3. Return to OSCA after 2 days and present your
Claim Stub to get your I.D. or Purchase
Booklet
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall 2 minutes N/A
Requirements:
For Lost I.D.:
1. Filled-up application form
2. 2 pcs. 1x1 ID Picture
3. Blotter report from their respective Barangay or Police
4. Purchase Booklet w/ applicant’s information
For Lost Purchase Booklet:
1. Filled out Application Form
2. 2 pcs. 1x1 ID picture
3. Birth Certificate/ Baptismal
4. Senior Citizen ID
5. Valid ID with address (Voter’s ID, Postal ID, Driver’s
License, UMID, Company ID, TIN ID)
Clientele:
Senior Citizens or authorized representative
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3. APPLICATION FOR SOCIAL PENSION
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office Processing Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall N/A
1. File your application form and complete
requirements
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall 3-5 minutes N/A
2. Follow-up the status of your application via
281-4999/ 281-3487/ 281-4106 local 4017
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall N/A
Requirements:
1. Filled-up application form
2. Photocopy of Senior Citizen’s I.D. (back to back)
Clientele:
Senior Citizens or authorized representative
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4. APPLICATION FOR DEATH CLAIM BENEFITS
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office Processing Time Amount of Fees
Inquire/ secure application form and list of
requirements
Fill-up the application form and complete all
the requirements
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall N/A
1. File your application form and complete
requirementsand secure your claim stub
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall 3-5 minutes N/A
2. Follow-up the status of your application via
281-4999/ 281-3487/ 281-4106 local 4017
Clerk/ Front
Desk/ Records
and Statistics,
Office of the
Senior Citizens
Affairs
G/F City Hall N/A
Requirements:
1. Filled-up application form
2. Documents of deceased senior citizen:
Photo copy of death certificate, registered and certified true
copy. (2pcs.)
Clientele:
Heirs of Senior Citizens
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2 pcs. 2x2 picture or any available picture.
Photo copy Barangay Clearance. (2pcs.)
Certification from the Senior Citizen’s chapter president of their
respective Barangay.
Senior Citizen’s I.D. (To be surrendered)
*No affidavits disclaiming items on legal documents will be accepted
3. Documents of claimant:
Voter’s I.D./ Certification
*If claimant is wife/ husband of the deceased senior citizen, pls.
provide 2 photocopies of the ff:
1. Voter’s ID/ Certification/ Senior citizen’s ID (if senior)
2. Marriage Contract *If claimant is parent/ brother/ sister (if the deceased senior
citizen is single), pls. provide 2 photocopies of the ff::
1. Voter’s ID/ Certification/ Senior citizen’s ID (if senior)
2. Marriage Contract and/or Birth certificate. (Both the
claimant and the deceased)
3. Waiver from other siblings expressing their desire to waive
to one sibling their rights in claiming the death benefits of the
deceased brother/ sister
*If claimant is son/ daughter, pls. Provide 2
photocopies of the following:
1. Voter’s ID/ Certification/ Senior Citizen’s ID (if
senior).
2. Birth Certificate/ Baptismal
3. Waiver from other siblings expressing their
desire to waive to one sibling their rights in
claiming the death benefits of the deceased
parent
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CITY ENVIRONMENTAL AND NATURAL RESOURCES OFFICE (CENRO) Malabon City Government Service Annex (back of City Hall), F. Sevilla Blvd., San Agustin, Malabon City / Local 1013, 1019 Mr. Mark Lloyd A. Mesina, City Environmental and Natural Resources Officer
SERVICES OFFERED:
Implementation of City Ordinance No. 04-2012 (Anti-Littering Ordinance)
Implementation of City Ordinance No. 03-2007 (Registration and Issuance of Permit to Operate of Fishing Vessels Three (3) Gross
Tonnage and below
1. SETTLING OF ANTI-LITTERING ORDINANCE VIOLATION
Step-By-Step Procedure
Division/
Section/ Office
Responsible
Location of
Office
Processing
Time Amount of Fees
Present Ordinance Violation Receipt (OVR) and
necessary requirements
If lost, must seek an Affidavit of Loss
Redemption
Officer (Window
1), CENRO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes N/A
1. Secure an Order of Payment
*If the violator opted to render Community
Service, (for 1st Offense only), ask for the
Schedule of Community Service and skip Steps
3 & 4; then secure Certificate of Community
Service at CENRO
Redemption
Officer (Window
1), CENRO
Malabon City
Government
Service Annex (back of City Hall)
5 minutes N/A
2. Pay the fine
Window 2, City
Treasury Dept.
3/F City Hall 5 minutes
For Individual:
1st violation – 500.00/
or 8 hours community
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service
2nd violation –
P1,000.00 and one day
seminar
3rd violation –
P1,500.00 and one week
community service
For Business
Establishments:
1st violation – 3,000.00
2nd violation –4,000.00
3rd violation – 5,000.00
and Cancellation of
Business Permit
3. Return to CENRO
Present the Official Receipt for the recording
of O.R. number
Window 1, CENRO Malabon City Government Service Annex (back of City Hall)
2 minutes
N/A
N/A
Requirements:
1. Ordinance Violation Receipt (OVR)
2. Subpoena (if the violation is already filed at the necessary court)
Warrant (if the violation is already filed at the necessary court)
Clientele:
Anti-Littering Ordinance violators
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2. REGISTRATION/ ACQUISITION OF PERMIT TO OPERATE OF FISHING VESSELS THREE (3) TONNAGE AND BELOW
Step-By-Step Procedure Division/ Section/
Office Responsible Location of Office
Processing
Time
Amount of
Fees
Inquire/ secure application form and
list of requirements
Fill-up the application form and
complete all the requirements
Environment Section,
CENRO
Malabon City Government Service Annex (back of City Hall)
N/A
1. File your application form and
complete requirements
*Inspection and Measurement of
Tonnage of the Fishing Vessel
Return to CENRO after 1 day to secure
an Order of Payment
Environment Section,
CENRO
Malabon City Government
Service Annex (back of City Hall) 15 minutes
1 day
N/A
N/A
2. Pay the necessary fees Windows 1-4, City
Treasury Dept.
3/F City Hall 5 minutes
P240.00
3. Return to CENRO
Present the Official Receipt for the
recording of O.R. number
Environment Section,
CENRO
Malabon City Government
Service Annex (back of City Hall)
2 minutes
N/A
4. Claim the Permit to Operate Environment Section,
CENRO
Malabon City Government Service Annex (back of City Hall)
2 minutes N/A
Requirements:
1. Filled-out Application Form
Clientele:
Owners of fishing vessels (3 tonnage and below)
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2. Latest Community Tax Certificate (Cedula)
3. Barangay Clearance/ Certification
4. 1x1 I.D. Picture (2 pcs.)
5. Side View Picture of the Vessel (5x7)
6. Duly Notarized Deed of Absolute Sale
7. O.R. of Purchase of Engine (If O.R. is not available)
include Engine particulars in the Affidavit of Posting: Engine Make, Engine Model/ Service No., Horsepower and No. of Cylinde r
8. Affidavit of Posting executed by Barangay Captain or City Mayor (that Notice had been posted in the premises of the City Hall or
Barangay for seven (7) consecutive days and that there are no opposition to the Fishing Vessel sale)
9. Police Clearance (that the Fishing Vessel is not involved in any criminal offenses and the purchased Engine is not from car
napped or stolen vessel)
10. Original copy of Certificate of Number (CN)
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GENERAL SERVICES DEPARTMENT (GSD) 8/F Malabon City Hall, F. Sevilla Blvd., San Agustin, Malabon City / Local 1810-1812, 1814, 1816-1818 Ms. Thelma L. Perez, OIC-General Services Department
SERVICES OFFERED:
Lease of City Hall Rentable Spaces at 2nd Flr.,OretaSports Center Rentable Spaces, and 10-Unit Commercial Spaces at Baritan
Lease of Penthouse, City Hall Lobby or Amphitheater
RENTING OF PENTHOUSE, CITY HALL LOBBY OR AMPHITHEATER
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1.
Check availability of Penthouse or
Amphitheater
Submit Approved Letter of Request and wait
for the processing and issuance of Order of
Payment
Building and
Grounds
Maintenance
Division, General
Services Dept. (GSD)
8/F City Hall
5-10 minutes
N/A
N/A
2. Pay the necessary fees Windows 1-4& 6, City
Treasury Dept.
3/F City Hall 5 minutes Penthouse:
P8,700.00
(Weekends)
P5,000.00
(Weekdays)
City Hall Lobby:
P250.00/sq.m./day
(exclusive of
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marketing, cost of
electricity for
electrical
equipment used)
Amphitheater:
P500.00 for every
4 hrs. of usage
(excess of 4 hrs,
another P500.00)
3, Return to GSD for the recording of O.R. No. Building and
Grounds
Maintenance
Division, General
Services Dept. (GSD)
8/F City Hall 5 minutes N/A
Requirements:
1. Approved Letter of Request
Clientele:
Those interested to rent the penthouse, city hall lobby
or amphitheater
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RENTING OF CITY HALL RENTABLE SPACES AT 2NDFLR., ORETA SPORTS CENTER RENTABLE SPACES, AND 10-UNIT COMMERCIAL
SPACES AT BARITAN
Step-By-Step Procedure Division/ Section/
Office Responsible Location of Office
Processing
Time
Amount of
Fees
1. Submit Letter of Intent addressed to the
Mayor
Receiving Clerk,
Office of the City
Mayor
7/F City Hall 5 minutes N/A
2. Wait to be contacted or follow-up the status
of your request via tel. no. 281-4999/ 281-
3487/ 281-4106 local 1818
Central Records
Management
Division, General
Services Dept. (GSD)
8/F City Hall Annex D, E, F
and G
Requirements:
1. Letter of Intent (include contact no. and address)
2. Two (2) valid Ids
3. Checking account
Clientele:
Those interested to rent spaces at city hall, Oreta
Sports Center and 10-unit commercial spaces at
Baritan
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SPORTS DEVELOPMENT OFFICE (SDO) Oreta Sports Center, F. Sevilla Blvd., San Agustin, Malabon City / Local 1007 Mr. Arthur Jayson Reyes, Head-Sports Development Office
SERVICES OFFERED:
Lease of Oreta Sports Center Basketball Court/ Swimming Pool/ Badminton Court
RENTING OF ORETA SPORTS CENTER BASKETBALL COURT/ SWIMMING POOL/ BADMINTON COURT
Step-By-Step Procedure Division/ Section/
Office Responsible
Location of
Office
Processing
Time Amount of Fees
1. Fill-up Request Form or submit
Letter Request
Wait for the processing of your
request and issuance Order of
Payment
Staff, Sports
Development Office
(SDO)
Staff, Sports
Development Office
(SDO)
Oreta Sports
Center(back of
City Hall)
Oreta Sports
Center(back of
City Hall)
5 minutes
N/A
N/A
2. Pay the necessary fees Windows 1, 2, 3, 4 &
6, City Treasury
Dept.
3/F City Hall 5 minutes See Annex D and E
3. Return to SDO for the recording
of O.R. Number
Staff, Sports
Development Office
(SDO)
Oreta Sports
Center(back of
City Hall)
2 minutes N/A
Requirements:
1. Filled-out Request Form or Letter Request
Clientele:
Sports enthusiasts
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Annexes
Annex A: TAX ON OCCUPATION OR PROFESSION (Municipal Ordinance No. 30-1993)
Occupation or Profession
Rate
per
Annum (a) Actuaries, architects, certified public accountants, commercial aviators, custom brokers, dentists, electrical engineers, civil
engineers, chemical engineers, marine chief engineers, insurance agents and sub-agents; interior decorators, lawyers, licensed
shipmasters, marine surveyors, medical practitioners, medical technologists, opticians, optometrists, pharmacists, professional
appraisers or connoisseurs of tobacco and other domestic or foreign products, registered master plumbers, registered
electricians, veterinarians, mechanical plant engineers, junior mechanical engineers or certified plant mechanics, agricultural
engineers, geodetic engineers, electronics or communication engineers, chief motor engineers, naval architects, sugar
technologists, real estate brokers, stock brokers, sanitary engineers, master mariners
P250.00
(b) Chief mates, flight attendants, commercial stewards, and stewardesses, insurance adjusters, land surveyors, masseurs,
professional actors and actresses, pelotaris, foresters and geologists, midwives, chemists, associate and assistant electrical
engineers, marine officers, therapists, tattooers, stage performers, chiropodists, dieticians, embalmers, hostesses, jockeys,
marine second engineers, registered nurses, statisticians
P125.00
Annex B: PERMIT FEE ON OCCUPATION OR CALLING NOT REQUIRING GOVERNMENT EXAMINATION (City Ordinance No. 16-2005)
Occupation or Calling
Rate
per
Annum
(Php)
(a) On employees and workers in generally considered “Offensive and Dangerous Business Establishments” P100.00
(b) On employees and workers in commercial establishments who cater or attend to the daily needs of the inquiring or paying
public
P100.00
(c) On employees and workers in food or eatery establishment P100.00
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(d) On employees and workers in night or night and day establishment P100.00
(e) All occupation or calling subject to periodic inspection, surveillance and/ or regulations by the City Mayor, like animal trainer,
auctioneer, barber, bartender, beautician, bondsman, bookkeeper, butcher, blacksmith, carpenter, carver, chambermaid, cook,
criminologist, electrician, electronic technician, club/ floor manager. Forensic electronic expert, fortune teller, hair stylist,
handwriting expert, hospital attendant, lifeguard, magician, make-up artist, manicurist, masonry worker, masseur attendant
mechanic, certified “hilot”, painter, musician, pianist, photographer (itinerant), professional boxer, private ballistic expert, rig
driver (cochero), taxi, dancer, stage-performer salesgirl, sculptor, waiter or waitress and welder
P100.00
(f) Chief mates, flight attendants, commercial stewards, and stewardesses, insurance underwriters, land surveyors, masseurs,
professional actors and actresses, insurance adjusters, pelotaris, foresters, tattoers, stage performers, chiropodists,
embalmers, hostesses, jockeys, statisticians, jewelry appraiser
P125.00
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Annex C: SCHEDULE OF FINES AND PENALTIES (TRAFFIC VIOLATIONS) (City Ordinance No. 05-2006)
Code Type of Offense/ Violation Fines & Penalties
Article V Any Violation of General Driving Rule
Keeping as Far Right as Practicable
Overtaking
Use of Center Lanes of Three Lanes Thoroughfares
Pansing Vehicles
Giving way to Overtaking Vehicles
Drivers not to Obstruct Traffic
Driving in Lanes on Thoroughfares
Driving through Roundabouts and Rotondas
Keeping Right of Double Yellow Lanes
Driving in Bicycle Lanes
Driving in Reserved Lanes
Driving Over a Yellow Box
P500.00
Section 10 Disobedience to Traffic Control Signals P500.00
Section 13 Disobedience to Signs P500.00
Section 58 Driving Under the Influence of Liquor or Drugs P2,500.00
+imprisonment or both upon
discretion of court
Section 73 (d) Driving Outside Bicycle Lane P200.00
Section 73 (i) Driving Tricycle on National Road P500.00+impounding
Section 97 (a) Driving without License P1,000.00
Section 97 (e) Driving in Sandos/ Slippers P150.00
Section 113 Driving Through Funeral or other Processions P500.00
Section 104 (b) Discrimination of Passengers/ Trip Cutting P1,000.00
Section 6 Erection and Interference with Traffic Control Items P1,000.00
Section 87 Exceeding Gross Weight, Axle and Wheel Load (Overloading) P150.00
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Section 97 (c) Failure to Carry/show surrender Driver’s License P1,000.00
Section 97 (d) Failure to carry/ show/ registration P150.00
Section 110 Following Fire Trucks and other Emergency Vehicles P500.00
Section 72 Improper Riding of Bicycle or Tricycle P500.00
Section 104 (a) Improper Uniform P150.00
Section 117 Improper Opening of Doors and Alighting from Vehicles P500.00
Section 118 Improper Use of Horns, Warning Instruments P150.00
Section 102 (a) “Kabit System” P2,500.00+ recommend
cancellation of Franchise
Section 103 (a) Lack of Accessories of Taxicabs P300.00
Section 89 Loads not Properly Secured P100.00
Section 24 Not Giving Way at Intersections P500.00
Section 25 Not Giving Way during Turns P500.00
Section 26 Not Giving Way to or From Parked Vehicles P500.00
Section 27 Not Giving Way to Emergency Vehicles P500.00
Section 28 Not Giving Way to Vehicles while Leaving or Entering a road P500.00
Section 29 Not Giving Way at Roundabout and Rotonda P500.00
Section 55 (i) Non- payment of Parking Fees P400.00+ towing fee
Section 73 (c) No Holding to Handle Bar P200.00
Section 102 (d) Not Franchise/ CPC/ PA Carried P500.00
Section 102 (e) Non-Compliance with VVRP P300.00
Section 102 (f) No Fare Matrix Displayed P500.00
Section 102 (g) No Designated Seats for Disabled Persons P500.00
Section 102 (h) No ID’s Displayed P500.00
Section 115 No Safety Helmet for Motorcyclist P350.00
Section 119 Non-use of Seatbelts P250.00
(Article XIV)
Section 71
Operating Animal Drawn Carriages, Bicycle and Tricycle Without License P1,000.00
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Section 73 (b) Overloading of Passengers of Bicycles and Tricycles P200.00
Section 92 No Permit to Move Equipment and/ or Load of Excessive Weight, Width or Height P2,500.00
Section 94 Out of Route (PUB/ PUJ) P2,500.00+impounding
Section 95 Out of Service Area ( Tricycle/ Pedicab) P1,000.00
Section 104 (c) Overcharging of Fares/ Contracting Services P1,000.00
Section 109 Obstructing Drivers View or Mechanism P200.00
Section 120 Obstructing Roads by Motor Vehicles Vendors Stalled Vehicles P500.00
Section 120 (e) Obstructing Roads or Sidewalks by Residential or Commercial Establishments P500.00
Section 41 Parking and Waiting in Prohibited Areas P400.00
Section 43 Parking Near Grade or Curve P400.00
Section 44 Parking on Parade Routes and on Any Special Occasion P100.00
Section 45 Parking for Certain Prohibited Purposes P400.00
Section 46 Parking in Front Residential or of Commercial Establishment P400.00
Section 88 Projecting Loads on Passenger Vehicles P150.00
Section 111 Putting Glass, Sharp Objects on Highway P500.00
Section 73 (a) Riding Bicycle and Tricycle Without Regular and Permanent Seat P400.00
Section 57 Reckless Driving P2,000.00+seminar
Section 122 Restriction on Some Roads P2,500.00
Section 75 Riding Bicycle More than Two Abreast P500.00
Section 90 Refusal to have Vehicles Weighed and/ or to Remove Excess Load P500.00
Section 101 Roads Unworthiness of Motor Vehicles P2,500.00+impounding
Section 9 Sirens, Dazzling Lights, Similar Gadgets P500.00+confiscation of
gadgets
Section 121 Street Diggings or Road Closure Without Permit P2,500.00
Section 98 Student Driver Permit P1,000.00
Section 31 Unauthorized Drag Racing/ Speed Contest P1,000.00
Section 74 Towing of Bicycles P400.00
Section 97 (d) Unregistered Motor Vehicle P1,000.00
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Section 100 Unauthorized Change of Color/ Engine P1,000.00+impounding for
verification
Section 99 Use, Posting or Display of Fake Unauthorized IDs, Stickers, etc. P1,000.00
Section 137 Use of Expired Commemorative, License Plates etc. P2,500.00
Section 37 Use of Signaling Devices P150.00
Section 103 (b) Unauthorized Installation/ Use of Jalousies, Additional Air-con, Dim-colored Lights, etc. P500.00
Section 102 (b) Unclean/ Unsanitary Vehicle and Lack of Signs P300.00
Section 104 (d) Taxi Without Meter/ Uncalibrated or Tampered Taximeter Seal P2,500.00+revocation of
driver’s license (d),
revocation of franchise (o)
Section 112 Tracking Mud Unto the Highway P500.00
Section 11(1) Violation of No Left Turn, No Right Turn P500.00
Section 11 (2) Violation of One-Way Street P3,000.00
Section 11 (3) Violation of No Entry Sign P2,000.00
Section 11 (4) Violation of No Overtaking/ No Passing Sign P500.00
Section 11 (5) (a) Violation of No Overtaking on Bridge Sign P500.00
Section 11 (b) Violation of Bridge Load Limit P500.00
Section 11 (6) Violation of keep Right, Keep Left Sign P500.00
Section 11 (7) Violation of Stop Sign P500.00
Section 11 (8) Violation of Give Way/ Yield Sign P500.00
Section 11 (9) Violation of No U-Turn Sign P500.00
Article VII Violation of Speed Limits P1,000.00
Section 31 Violation of Speed/ Drag Racing Contests P2,000.00
Section 33 Violation of Operating Rules on One- Way Streets P2,000.00
Section 47 Violation of Loading/ Unloading Zones P750.00
Section 55 Violation in Parking Areas P400.00+towing fee
Article XIII Violation of Procedures Involving Traffic Accidents P2,000.00
Article XV Violation or Non-compliance with any Section or Article, regarding Lighting, Warning P300.00
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Signs, Equipment
Section 91 (a) Violation of Bridge Load Limit or Limit in the use of Bridge P500.00
Section 91 (b) Violation of Speed Limit on Wooden Bridge P500.00
Section 93 Violation of Limited Truck Ban P500.00
Section 97 (b) Violation of License Restriction P1,000.00
Section 105 Violating Pedestrian Crossing P200.00+Community Service
Section 107 Violating Restrictions on Pedestrian P200.00
Section 114 Violating Restrictions on Animals and Livestock P500.00
Article XXIV Violating Vehicular Reduction Scheme
Section 85 Operating Without Exhaust muffler or silencer P500.00
Section 96 Operating Without/ incomplete body color; MO 16-1994 P500.00
Section 134 (c)
Section 102
Colorum Operation P2,500.00+impounding
For the second and subsequent offenses, the penalties shall be two times the value of the most recent fines on record, whether the same had
been paid or not but not exceed P2,500.00 per violation. For habitual offenders, or when the violation involved property dam age in excess of
P10,000.00 or loss of life, the Public Safety and Traffic Management Office shall seek the cancellation of the driver’s license through the LTO.
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Annex D: RATES FOR THE USE OF THE FACILITIES OF THE MALABON CITY SPORTS CENTER (City Ordinance No. 03-2008)
Code Facility Rate (Php)
Section 2.a Basketball Court Gymnasium P400.00/ hour (without lights)
P600.00/ hour(with lights)
Maximum of 20 persons for the indicated rates;
Additional P20.00 per person, in excess of 20 persons
Section 2.c Entry to and Use of Swimming Pool and Poolside Area P75.00
Senior Citizens – FREE
Nipa Huts P100.00 per use until closing time for the poolside area
Section 3.a Basketball Court Gymnasium (for commercial lease
or private use)
Option 1 - P2,000.00/ hour OR
Option 2 - P1,000.00/ hour plus 10% of gross receipts,
whichever is higher
*Option 2 will not be available if the spectators to the event are
not charged any entrance fees
*Should the basketball court not be used for basketball
purposes, a fixed additional fee of P5,000.00 will be charged
Section 3.b Swimming Pool and Poolside Area (for commercial or
exclusive use)
P1,000.00/ hour (without lights)
P1,150.00/ hour (with lights)
Section 6 Commercial and Office Spaces at Oreta Sports
Center
F. Sevilla St. Side – P6,000.00 (8 slots); P8,000.00 (1 slot)
Pool Side – P3,000.00 (4 slots); P9,000.00 (1 slot)
Mezzanine – P15,000.00 (1 slot); P15,000.00 (1 slot)
Others – P150.00/sq.m. per month
Section 7 Lease of open area for stalls during special days (on
national and local holidays and on days when the
Basketball Court Gymnasium is leased for
commercial use)
P200.00/ meter occupied
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Annex E: RATES FOR THE USE OF MALABON BADMINTON COURTS LOCATED AT ORETA SPORTS CENTER
(City Ordinance No. A03-2013)
Code Facility/ Schedule Rate (Php)
Section 3 Badminton Court – Weekdays (Play All You Can-Queuing System) P20.00/ head (Malabon Residents)
P35.00/ head (Non-Malabon Residents)
Malabon Senior Citizens – FREE
Malabon Persons With Disability (PWD) - FREE
Badminton Court – Weekends, Holidays and Exclusive Usage P80.00/ court per hour
Malabon Senior Citizens – FREE
Malabon Persons With Disability (PWD) - FREE
Annex F: RENTAL RATES OF 10-UNIT COMMERCIAL SPACES ALONG A.P. REYES ST., BARITAN (City Ordinance No. 07-2012)
Code Facility Rate (Php)
Section 3 Commercial Space P5,000.00/ stall per month
Annex G: RENTAL RATES AND OTHER CHARGES FOR RENTABLE SPACES IN THE MALABON CITY GOVERNMENT CENTER (City
Ordinance No. 05-2008)
Code Facility Rate (Php)
Section 1 Rentable Spaces within Malabon City Government Center P200.00/ sq. m. per month
Section 3 Office Spaces By Contract
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Anti-Red Tape Complaint and Feedback Mechanism
The City Government of Malabon, in coordination with the Task Force on Anti-Red Tape, shall conduct an
assessment and feedback evaluation on clientele/ taxpayers service satisfaction, City Government personnel
quality of performance and overall effectivity and efficiency of operation.
Feedback Mechanism: A. The Mayor’s Complaint and Action Team (MCAT) shall be in charge of attending to all complaints and
suggestions of walk-in clientele. They will also be tasked to answer calls on hotline-based telephone number
281-4999/ 281-3487/ 281-4106 local 1010.
B. A suggestion box shall be situated in every floors of the City Hall Building with a readily available feedback
forms. Subject feedback forms will be reviewed and evaluated by the Task Force on Anti-Red Tape.
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Malabon Task Force on Anti-Red Tape by virtue of Executive Order No. 15-05-11-010 Series of 2015
HON. MAYOR ANTOLIN A. ORETA III Chairperson
Members:
ATTY. VOLTAIRE C. DELA CRUZ, City Administrator
ENGR. REYNALDO C. AMATA, OIC-Business Permit and Licensing Office
MS. MARIFI DM. GABRIEL, ICO-City Treasury Department
MR. EMELITO B. TECSON, Acting City Assessor
DR. ISAURO N. GARCIA, OIC-City Health Department
ENGR. EDGARDO D. YANGA, Local Building Official
MS. MARIA LINA D. PUNZALAN, City Planning and Development Coordinator
ARCH. CHRISTY F. AQUINO, Local Zoning Administrator
MS. MA. CARIDAD M. SOCO, Acting City Human Resource Management Officer
MR. MARK LLOYD A. MESINA, Head-City Environmental and Natural Resources Office
MS. FLOURESCELLE C. AUSTRIA, Head-Public Employment Service Office
MR. EDSON D. YANGA, Head-Management Information Systems Division
MR. WILSON C. MARTIN, Council for the Restoration of Filipino Values
CITY PLANNING AND DEVELOPMENT DEPARTMENT Secretariat
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CONTACT INFORMATION TRUNK LINES:281-4999/ 281-3487/ 281-4106 CONNECTING ALL DEPARTMENTS
DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.
INFORMATION DESK CSU TELEPHONE OPERATOR 1001
OFFICE OF THE CITY MAYOR (OCM)
HON. MAYOR ANTOLIN A. ORETA III 1714
TELEFAX 1715
CONFERENCE ROOM 1716
STAFF 1717
OFFICE OF THE CITY ADMINISTRATOR (OCA) ATTY. VOLTAIRE C. DELA CRUZ 1706
STAFF 1713
CITY ACCOUNTING AND INTERNAL AUDIT SYSTEM (CAIAS)
MARIA LOURDES R. MANLULU 4013
BENEFITS 4011
CBAS 4012
CITY ASSESSMENT DEPARTMENT (CAD)
EMELITO B. TECSON 4010
STAFF 4009
TELEFAX 4008
BIDS AND AWARDS COMMITTEE (BAC) OFFICE ARCH. CRISTY F. AQUINO 1822
TELEFAX 1802
BUSINESS PERMIT AND LICENSING OFFICE (BPLO) ENGR. REYNALDO C. AMATA 3012
STAFF 3013
CITY BUDGET DEPARTMENT (CBD)
CYNTHIA P. RAMOS 4014
STAFF 4015
TELEFAX 4016
CITY ENVIRONMENTAL AND NATURAL RESOURCES OFFICE (CENRO) MARK LLOYD A. MESINA 1013
STAFF 1019
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DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.
CITY CIVIL REGISTRY DEPARTMENT (CCRD)
ATTY. ENRICO F. SEVILLA 3002
DEATH AND ANNULMENT 3001
BIRTH AND MARRIAGE 3003
STAFF 3004
CITY COOPERATIVE AND DEVELOPMENT OFFICE (CCDO) NICOLE ANNE D. CAGATIN 5019
CITY SOCIAL WELFARE AND DEVELOPMENT DEPARTMENT (CSWDD) PATRIA B. AGCAOILI, RSW 3014
STAFF 3015
EARY CHILDHOOD CARE AND DEVELOPMENT (ECCD) CORAZON D.C. MACAYAN 1707
COMMUNITY AND URBAN POOR AFFAIRS OFFICE (CUPAO) ROSA MARIA T. CRUZ 6009
STAFF 6008
CITY ENGINEERING DEPARTMENT (CED) ENGR. ALAN A. GATPOLINTAN 4002
GENERAL SERVICES DEPARTMENT (GSD)
THELMA L. PEREZ 1810
STAFF 1811
BUILDING & GROUNDS 1812
PROPERTY & SUPPLIES 1814
RECORDS 1816/1818
ADMIN 1817
CITY HEALTH DEPARTMENT (CHD) DR. ISAURO N. GARCIA 1801
SANITATION 1826
HOUSING AND RESETTLEMENT UNIT FERDY C. TENGSON 1703
STAFF 1803
CITY HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT
DEPARTMENT (CHRMDD)
MA. CARIDAD M. SOCO 1807
STAFF 1808, 1809
OFFICE OF THE LOCAL BUILDING OFFICIAL (LBO)
ENGR. EDGARDO D. YANGA 4007
ELECTRICAL 4005
BUILDING PERMIT 4006
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DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.
CITY LEGAL DEPARTMENT (CLD) 5006
STAFF 5009
CITY OF MALABON UNIVERSITY (CMU) ATTY. RAMON M. MARONILLA 376-0064
287-8948
CITY OF MALABON POLYTECHNIC INSTITUTE (CMPI) DR. ROSALITO S. QUIDES 281-3088
441-1973
MALABON CITY LIBRARY (MCL) RITA D. RIVERA
287-4885
288-6665
281-4607
MAYOR’S COMPLAINT AND ACTION TEAM (MCAT) MAJ. ESTELITO V. PENIANO, JR (RET.) 1010
MANAGEMENT INFORMATION AND SYSTEMS DIVISION (MISD) EDSON D. YANGA 1710
STAFF 1709
MAYOR’S PUBLIC ASSISTANCE SERVICE (MPAS) JEANNE A. ARMAS 1707
MALABON CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE
(MCDRRMO)
RODERICK D. TONGOL 921-6009
921-6029
GLOBE 0917-3818608
SMART 0949-7270027
SUN 0942-3729891
MARKET MANAGEMENT OFFICE (MMO) JOSE RICARDO S. GUTIERREZ 351-0348
OFFICE OF THE SENIOR CITIZENS AFFAIRS (OSCA) ALFREDO SOLAYAO 4017
PAGAMUTANG BAYAN NG MALABON (PBM)
DR. EMERLITO D. BUNGAY 285-2898
SANITATION 287-4394
RECORDS 285-2898
MADAC DRA. REMEDIOS A. SUTIANGSO 258-0200
PUBLIC EMPLOYMENT SERVICE OFFICE (PESO) FLOURESCELLE C. AUSTRIA 3010
STAFF 3011
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DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.
PUBLIC INFORMATION OFFICE (PIO) DOMINIC R. PIAO 6001
STAFF 6002
CITY PLANNING AND DEVELOPMENT DEPARTMENT (CPDD)
MARIA LINA D. PUNZALAN 1813
STAFF 1701
ARCH. CHRISTY AQUINO (ZONING) 1702, 1718
PUBLIC SAFETY AND TRAFFIC MANAGEMENT OFFICE (PSTMO) RODERICK D. TONGOL 1018
STAFF 1015/ 1017
CITY SECURITY UNIT (CSU) MELECIO B. ASIDAO 1005
SPORTS DEVELOPMENT OFFICE (SDO) ARTHUR JAYSON REYES 1007
CITY TOURISM AND CULTURAL AFFAIRS OFFICE (CTCAO) JEANNE A. ARMAS 1003
CITY TREASURY DEPARTMENT (CTD)
MARIFI D.M. GABRIEL 3005
CHECKS 3006
STAFF 3007
RPT / LANDTAX 3008
BUSINESS LICENSE 3009
HEALTH, EDUCATION AND WELLNESS COORDINATING COUNCIL
(HEWCC) ELSIE G. CERVEZA 1825/ 1806
OFFICE OF THE REPRESENTATIVE - MALABON HON. CONGW. JOSEPHINE VERONIQUE LACSON-NOEL 1819
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LEGISLATIVE OFFICES:
DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.
OFFICE OF THE CITY VICE MAYOR HON. VICE MAYOR JEANNIE N. SANDOVAL 6012, 6003
281-3409
OFFICES OF THE CITY COUNCILORS
DISTRICT I:
HON. MARICAR D. TORRES 5015
HON. JOHN ANTHONY P. GARCIA 5018
HON. MA. ANNA LIZZA G. YAMBAO 5005
HON. BERNARD C. DELA CRUZ 5004
HON. JAIME V. DUMALAOG 5016
HON. RICKY R. BERNARDO 5002
DISTRICT II:
HON. NADJA MARIE O. VICENCIO 5011
HON. EDWARD C. NOLASCO 5017
HON. EDRALIN D. YANGA 5010
HON. MERLIN D. MAÑALAC 5014
HON. SOFRANIA B. LIM 5013
HON. RUFINO F. BAUTISTA 5001
ASSOCIATION OF BARANGAY CAPTAINS (ABC)
HON. PAULO D. ORETA 5003
COUNCIL SECRETARY ATTY. ROMMEL M. BERNADO 6003
STAFF 6004, 6005
SESSION HALL 6010
PLEB 5012
CSU INFORMATION 5008
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NATIONAL AGENCIES:
DEPARTMENT/ OFFICE/ AGENCY NAME OF HEAD/ HEAD OF OFFICE LOCAL /TEL. NO.
DEPARTMENT OF THE INTERIOR AND LOCAL GOVERNMENT (DILG) - MALABON MR. EMMANUEL D. BORROMEO, CESE 5007
BUREAU OF FIRE PROTECTION – MALABON
C/Insp. JAY BERNARD C. PEÑAS
CENTRAL FIRE STATION-POTRERO 361-9712
BAYAN FIRE SUB-STATION 281-1141
HULONG DUHAT FIRE SUB-STATION 281-4607
BUREAU OF JAIL MANAGEMENT AND PENOLOGY (BJMP) – MALABON J/Supt. GREG O. SIBUG 990-9472
PHILIPPINE NATIONAL POLICE (PNP) - MALABON
P/SSUPT. SEVERINO P. ABAD 281-8389
LOGISTIC/ADMIN/WARRANT 281-1135
STATION OPERATION CENTER 281-9999
OPERATION 283-4914
MOBILE/TRAFFIC 283-4703
DEPARTMENT OF EDUCATION (DEPED) - MALABON DR. ALEJANDRO G. IBAÑEZ, CESE 281-8441
DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS-MALABON-NAVOTAS
DISTRICT ENGINEERING OFFICE (DPWH-MNDEO) ENGR. CASIANO P. DE GUZMAN
355-4215
352-5432
352-1605
COURT (RTC/OCC) ATTY. ESMERALDA DIZON 355-6404
PROSECUTOR’S OFFICE FISCAL JORGE CATALAN
RTC BRANCE 72
287-5125
RTC BRANCH 74
287-5138
RTC BRANCH 169
288-7432
RTC BRANCH 170
287-5137
MTC/OCC
447-8574
MTC BRANCH 55
288-7455
MTC BRANCH 56
287-5139
PUBLIC ATTORNEY’S OFFICE (PAO)
285-7957