20202020MEMBERSHIPMEMBERSHIP

D I R E C T O R Y D I R E C T O R Y ©©

Professional Tour Guide Association of San AntonioProfessional Tour Guide Association of San Antonio

In This Directory

Past Officers..................................................PTGASA Officers 2020.................................Fact Sheet......................................................FAQs.............................................................Committees...................................................Awards..........................................................CPGs.............................................................Special Skills and Licenses...........................Sustaining Members.....................................Associate Members.......................................Corporate Members.....................................Bylaws...........................................................Standing Rules..............................................

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Dear PTGASA Member,

Every effort has been made to ensure accuracy in this directory, but If your contact information should need correcting or updating, please let the following members know:

Remember that PTGASA’s CPG and corporate member phone numbers and email addresses are on our website, www.sanantoniotourguide.org.

The site’s member login section may be accessed by you, with the password: rememberthealamo2012.

CPG Tertia Emerson, 2020 Directory Editor 210-240-9423 c tertiaemerson@mac.com

This document may not be copied.

CPG Brenda Kuehner, Membership Secretary210-367-9115 brendak49@att.net

CPG Rosemary Mitchell, Corporate Membership Secretary 210-241-5708 rcmitchellcpg@satx.rr.com

PAST OFFICERS OF THE PTGASAJanuary, 1994 - June, 1994; Volunteer Interim OfficersPresident - Neddy CarperSecretary/Treasurer - Joe TellezPrograms - Janice Barton and Inga BuechParliamentarian - Sue McDonald

July, 1994 - December, 1995President - Mike AndrewsVice President - Sue McDonaldRecording Secretary - Peggy BlankMembership Secretary - Suzy AlexanderTreasurer - Bill lyons

1996 - President - Sue McDonaldVice President - Dianne SingletonRecording Secretary - Carolyn HennesseeMembership Secretary - Marilyn ParnesTreasurer - Lloyd Wright

1997 - President - Sue McDonaldVice President - Carolyn HennesseeRecording Secretary - Katie OttenMembership Secretary - Marilyn ParnesTreasurer - Lloyd Wright

1998 - President - Carolyn HennesseeVice President - Charlie RogersRecording Secretary - Katie OttenMembership Secretary - Carol WhiteTreasurer - Ivan Knapick

1999 - President - Carolyn HennesseeVice President - Joanna ParrishRecording Secretary - Sharon KnibbeMembership Secretary - Carol WhiteTreasurer - Ivan KnapickCorporate Member Secretary - Janice Barton

2000 - President - Joanna ParrishVice President - Sharon KnibbeRecording Secretary - Chita HarrisMembership Secretary - Al SchwabTreasurer - Don EngelkingCorporate Member Secretary - Janice Barton

2001 - President - Joanna ParrishVice President - Sharon KnibbeRecording Secretary - Chita HarrisMembership Secretary - Al SchwabTreasurer - Don EngelkingCorporate Member Secretary - Marilyn Parnes

2002- President - Sharon KnibbeVice President - Betty MuyresRecording Secretary - Sydney SpenceMembership Secretary - Don WilkinsonTreasurer - Bruce FriedCorporate Member Secretary - Marilyn Parnes

2003 - President - Sharon KnibbeVice President - Marilyn ParnesRecording Secretary - Martha WoodMembership Secretary - Bob SousaTreasurer - Ed LeeCorporate Member Secretary - Rosetta Dunbar

2004- President - Marilyn ParnesVice President - Martha WoodRecording Secretary - Mary Margaret FultonMembership Secretary - Bob SousaTreasurer - Ed LeeCorporate Member Secretary - Rosetta Dunbar

2005 - President - Marilyn ParnesVice President - Mary Margaret FultonRecording Secretary - Pat PooserMembership Secretary - Pat AbsherTreasurer - Mary JurewiczCorporate Member Secretary - Leroy Brown

2006 - President - Pat AbsherVice President - Mary Margaret FultonRecording Secretary - Deb DoyleMembership Secretary - Toni SandersTreasurer - Mary JurewiczCorporate Member Secretary - Leroy Brown

2007 - President - Pat AbsherVice President - Janie CadenaRecording Secretary - Marcy ScalfMembership Secretary - Pat PooserTreasurer - Dianne SingletonCorporate Member Secretary - Katie Otten

2008 - President - Katie OttenVice President - Mary GreenRecording Secretary - Rosemary MitchellMembership Secretary - Nancy OlanskyTreasurer - Dianne SingletonCorporate Member Secretary - Josie DeLaCruz

2009 – President – Katie OttenVice President – Pat PooserRecording Secretary – Donna SteinMembership Secretary – Bill ShulerTreasurer – Patsy JordtCorporate Member Secretary – Janie Cotton

2010 – President – Pat PooserVice President – Donna SteinRecording Secretary – Kate AndrewMembership Secretary – Bill ShulerTreasurer – Patsy JordtCorporate Member Secretary – Carol Halbrook

2011 – President – Pat PooserVice President – Josie de La CruzRecording Secretary – Kate AndrewMembership Secretary –Sue PeaceTreasurer – Sherry PrewettCorporate Member Secretary – Carol Halbrook

2012- President - Mary GreenVice President - Mary Margaret FultonRecording Secretary - Madeline GuyerMembership Secretary - Sue PeaceTreasurer - Sherry PrewettCorporate Member Secretary - Carol White

2013 - President- Jim McDonaldCo-Vice Presidents Ginger Burkholder & Bonnie SimonsRecording Secretary - Pam ThomasCo-Membership Chairs Toni Sanders & Della SavageTreasurer - Stuart JohnsonCorporate Membership Secretary - Katie Otten

2014 - President - Jim McDonaldCo-Vice Presidents Ginger Burkholder & Pam ThomasRecording Secretary - Jean DickmanMembership Secretary - Alfred EvansTreasurer - Naomi KlannCorporate Membership Secretary - Katie Otten

2015 - President - Gilbert NoriegaVice President - Ellie BumpRecording Secretary - Susan MarettTreasurer - Jim W. KerseyMembership Secretary - Ken ErfurthCorporate Membership Secretary - Janie Cadena

2016 - President - Gilbert NoriegaVice President - Ellie BumpRecording Secretary - Susan MarettTreasurer - Jim W. KerseyMembership Secretary - Naomi KlannCorporate Membership Secretary - Janie Cadena

2017- President - Steve WoodCo-Vice Presidents - Kate Andrew & Beth HollowellRecording Secretary -Josie De La CruzTreasurer - Rick HernandezMembership Secretary - Naomi KlannCorporate Secretary - Susan Marett

2018- President - Steve WoodCo-Vice Presidents - Beth Hollowell & Betsy Kiker Recording Secretary - Carol KarelsTreasurer - Rick HernandezMembership Secretary - Linda MurrayCorporate Secretary - Elaine Kuether

2019- President - Janie CadenaVice Presidents - Betsy Kiker Recording Secretary - Irene RendonTreasurer - Bill SimonsMembership Secretary - Brenda KuehnerCorporate Secretary - Rosemary Mitchell

2020 PTGASA Board of Directors

Janie CadenaPTGASA President

210-313-7322 c jlkcadena@sbcglobal.netContact the President if you would like to be placed on the agenda at the general meeting or the meeting of the board.

Vice PresidentAlicia Carter 210-602-8675 c msalicia@msn.com

Recording SecretaryIrene Rendon 210-215-2218 c rendonirene@gmail.com

TreasurerBill Simons 210-378-3354 c bill@wgsart.com

Membership SecretaryBrenda Kuehner 210-367-9115 c brendak49@att.net

Corporate Membership SecretaryRosemary Mitchell 210-241-5708 rcmitchellcpg@satx.rr.com

Non-voting MembersParliamentarian Jeff SattlerPast President Pat Pooser

Minutes of association meetings are stored in the Member Login section of the PTGASA website, www.sanantoni-otourguide.com, and are sent out to the membership by email the Friday before meetings. To access the Member Login site, the User Name is guides, and the password is rememberthealamo2012. Guidelines, an email newsletter is sent to members the 20th of each month detailing the upcoming meeting, speaker and location. In addition to our website, the Associaton’s Facebook page https://facebook.com/PTGASA contains news and announcements of interest to members.

Professional Tour Guide Associationof San Antonio, Inc.

P.O. Box 830917, San Antonio, Texas 78283www.sanantoniotourguide.org

Email: sanantoniotourguides@gmail.com

FACT SHEETThe Professional Tour Guide Association of San Antonio was officially formed in January 1994. Prior to its inception, a diverse group of professionals from the tourism industry had met for approximately two years as a Roundtable. The Roundtable had been formed to promote the tourism industry and to raise the level of excellence in the presentation of our city’s history, culture and attractions by local tour guides. The Professional Tour Guide As-sociation was begun to train, educate, and support professional tour guides.

Association objectives are: (1) to promote the highest degree of professionalism for tour guides through commitment to ethical standards, continuing education, and professional certification; (2) to raise public and private awareness of the tour guide profession; (3) to address issues regarding the tourism industry with the appropriate private / public / govern-mental groups; and (4) to provide a forum to enable its members to give our city’s visitors an educational and entertaining experience that embodies the Spirit of San Antonio.

The Association provides a program of professional education, and with the underwriting of the San Antonio Conservation Society, held the inaugural Professional Tour Guide Training and Certification course in January 1995. The class, consisting of students with experience ranging from 25 years to less than one year, graduated 67 guides entitled to use the desig-nation of Certified Professional Guide (CPG) and to wear the distinctive association certi-fication pin. Uniquely qualified to present the perspective of front-line professionals in the tourism industry, the association has offered a positive and constructive voice in communi-ty discussions on the future of Alamo Plaza, the issue of casino gambling, preservation of the Riverwalk, downtown motorcoach parking, and other topics. Working with other pro-fessional organizations in the tourism industry and related businesses, the association is poised to remain a positive voice in promoting San Antonio as a top American destination city for families, tour and travel, and convention groups.

Membership is open to Certified Professional Guide Members, Sustaining Members, As-sociate Members, and Corporate Members, businesses and organizations who by their sponsorship lend prestige and experience to the association.

San Antonio Tourism CouncilTexas Travel Industry Association

World Federation of Tourist Guide AssociationsNational Federation of Tourist Guide Associations, USA

COMMITTEESAudit Chairman Patricia Seidenberger (2017) 210- 690-5713

Bylaws TBD*Directory Tertia Emerson (2008) 210-240-9423Fiesta Medals Naomi Klann (2007) 210-885-4500Fiesta Parade Karen Roe (2019) 512-799-7874Professional Education Committee Mary Esther Valdez (2017) 210-473-2781

Remembrance Committee Chita Harris (1996) 210-218-4920 Shirt Committee Mary Diana DuPree (2019) 210-385-4215 Website Tertia Emerson (2008) 210-240-9423

Holiday Party TBD*

Nominating Committee Beth Hollowell (2015) 210-606-5547

National Tourism Week TBD* Ethics & Professionalism Jeff Sattler (2017) 210-445-5762Volunteer Committee TBD** TBD To be determined. For information on these committees, contact President Janie Cadena, jlkcadena@sbcglobal.net

FAQsWhen are meetings held? Association meetings are usually the first Tuesday

of every month, sign-in is at 5:30 p.m., meeting starts at 6 p.m.

Board meetings are usually held on the Monday before PTGASA meetings. The board may modify the day or time of meetings. Members are welcome to attend board meetings. Contact the President if you would like to be placed on the agenda at the next scheduled meeting.

How much are dues? $30 for Associate Members$50 for CPGs $30 for CPG-SMs$90 for Corporate Members

How do CPGs maintain their status? By paying dues and attending at least 6 association meetings, field trips or Fam trips.

What if a CPG doesn’t make 6 meetings, field trips or Fam trips?

The CPG moves to Associate member status.

Can a CPG regain his status if he loses it? See Standing Rules section on Certification, para-graph 11, in the back of the directory.

LEGACY AWARD (Initiated in 1995)Those who have made significant contributions to the PTGASA.Bob Amdor.........................................................1995Sam Parnes.......................................................1997Sue McDonald...................................................1998Betty Muyres......................................................1999Carolyn Hennessee………………..................... 2002Sharon Knibbe...................................................2004Jean Martin........................................................2005Marilyn Parnes...................................................2006Royce McDonald............................................... 2007Ingrid Kokinda………………..................….…… 2008Docia Williams…………………...................…....2009Norman Jefferson….……………................….....2010Joanna Parrish……………………...............…....2011Pat Pooser..........................................................2012Al Schwab...........................................................2015Dianne Singleton.................................................2017Pam Thomas.......................................................2018Chita Harris............................................................2019

AMIGO AWARD (Initiated in 1999)Those who have given support above and beyond to PTGASA.Gray Line of San Antonio......................................1999Gloria Martinez-Butler, GMJean James of Capers..........................................2002Dianne Singleton...................................................2003Pat Absher........................................................... 2004David Martin.................................................……. 2005Leroy Brown......................................................... 2006Betty Muyres.........................................................2007Lloyd Wright ………………….....................……...2008Al Schwab ……...…………..................……..……2009John Banks of Wheelers…................……....……2010Circa Texas/The RK Group………...................….2011Nancy Olansky.....................................................2012Hector Cardenas..................................................2014Gilbert Noriega.....................................................2016Alfred Evans.........................................................2017Rick Hernandez................................................... 2018Betsy Kiker...........................................................2019

MISS TILLIE AWARD (Initiated in 2002)A guide who best exemplifies a standard of excellence in their contribution of work on behalf of the PTGASA.Charles Rogers.................................................2002Katie Otten........................................................2003Jerry Geyer........................................................2004Chita Harris........................................................2005Terry Walworth...................................................2006Martha Wood.....................................................2007Paul Booker …………………….….................…2008Joanna Coffey....................................................2009Dianne Singleton……………....................……..2010Bob Sousa..……………….….................…….....2011Patsy Jordt.........................................................2012Jeff Satler...........................................................2018Rosemary Mitchell.............................................2019

110% AWARD (Initiated in 2007)A person or group who gives time and energy to the PTGASA and performs to the point of excellence and beyond the 110% level. Given in recognition to those very special people who exemplify that extraordinary quality that surpasses expectations.

Bylaws Committee, Sue McDonald, Chair………2007Claudine Loyd ……………….................………....2008Bill Perryman ……………………....................…..2009Tertia Emerson…………………...................…….2010Fran Tomsett........................................................2012Frank & Kate Andrew..........................................2013Billl Shuler............................................................2014Kim Casey...........................................................2015Pam Thomas.......................................................2016Bonnie Simons....................................................2017Bill Simons...........................................................2018Terry Sandera.....................................................2019

TRAILBLAZER AWARD (Initiated in 1994)(Closed Category)

Given to individuals who played an important rolein founding the PTGASA.Bill Lyons...........................................................1994Lee Wilder.........................................................1994Mike Andrews....................................................1997Neddy Carper....................................................1998

HONORARY MEMBERSVic Mathias

Former President And Chief Executive Officer Texas Travel Industry Association

Jim Hanks (Deceased)Dr. Vic Heller

Special Assistant to the President The University of Texas at San Antonio

Henry Guerra (Deceased)Ben Brewer

President, Centro San Antonio

Frank Jennings (Deceased)Author, Creator of Founders Day

Betty MuyresPTGASA Founding Member

Tom CanstañosNational Park Services Educator

Daniel CantuNPS Guide at Mission Concepción

Paul Ringenbach Mission World Heritage Status Research

CERTIFIED PROFESSSIONAL TOUR GUIDES (CPGs)Gs)

Tour guide members are individuals who have achieved Certified Professional Guide (CPG) sta-tus by passing a comprehensive course developed to facilitate excellence in the profession and are employed to professionally, accurately and enthusiastically convey to individuals or groups a thorough knowledge of the history as well as a love and respect for the cultures and traditions of San Antonio and Texas. The year posted to the right of each CPG’s name is the year of certi-fication.

Amy Aldredge, CPG 2019716 Canterbury Hill, San Antonio,TX 78209 207-415-1124 apaldredge@yahoo.comFrank Andrew, CPG 20089820 Tower View Rd., Helotes, TX 78023 210-695-1492 h 210-771-7946 cKFAndrew@satx.rr.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and Greet

Kate Andrew, CPG 20089820 Tower View Rd., Helotes, TX 78023 210-695-1492 h 210-771-7415 cKFAndrew@satx.rr.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetStudent Tours

Luis Avellana, CPG 20077547 Corrain Park, San Antonio, TX 78249 210-367-3955 c 210-824-5266 fvivasatours@gmail.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetTransportation Shuttle OperationsMission Reach ToursHill Country Tours

Cynthia Axum, CPG 201515801 Doe Lane, San Antonio, TX 78255 210-695-3434 h 210-478-1073 c axum@texas.net

Janice Barton, CPG 19957633 Fair Oaks Parkway, Fair Oaks Ranch, TX 78015 830-981-9099 h 210-288-8003 c 830-981-9030 fdbarton@gvtc.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetStudent Tours

Vicki Belcher, CPG 2013109 N. Norwood Court, San Antonio TX 78212, 210-316-6759 c 210-242-7248 w vickib32@gmail.com

Charman S. Bonazzo, CPG 1998P.O. Box 782341, San Antonio, TX 78278 210-842-1020 c barrychas@sbcglobal.net

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and Greet

Doe Braswell, CPG 19984431 Shavano Woods, San Antonio, TX 78249 doebraswell@gmail.com 210-492-5829 h 210-492-7290 f 210-846-7290 c

Joseph E. (Ed) Braswell CPG 2017 4431 Shavano Woods San Antonio, TX 78249 210-823-4940 c 210-492-5829 h edbraswell1@gmail.comEllie Bump, CPG 200513022 Hunters Ridge, San Antonio, TX 78230 210-493-9220 h 210-844-3774 cbumpdg@hotmail.com

Airport Meet and GreetHospitalityCity and Local Area ToursMuseums and GalleriesDinners and Parties

Ginger Burkholder, CPG 201118914 Hillside Dr., Grey Forest, TX 78023 210-413-5287 c gingerb@satx.rr.com

Step on GuideCity and Local Area ToursFarm and Ranch Tours

Ferne Burney, CPG 2015 340 Mary Louise Dr., San Antonio, TX 78201 210-381-4372 c ferneburney@hotmail.com Gabriela G. Cadena, CPG 2019217 Lotus Ave., San Antonio,TX 78210301-919-4127c gabriela.cadena@gmail.com

Airport Meet and GreetBicycle ToursCity and Local Area ToursDinners and PartiesFarm and Ranch ToursHill Country Tours

HospitalityMilitary GroupsMission Reach ToursFrench, Spanish & Portugese SpeakerUNESCO Missions World Heritage Ambassador

Janie Cadena, CPG 200221800 Senior Rd., Von Ormy, TX 78073 210-313-7322 c 210-624-2068 h jlkcadena@sbcglobal.net

Airport Meet and GreetHospitalityCity and Local Area ToursDinners and PartiesStatewide Tours of TexasFarm and Ranch ToursStep on GuideHill Country Tours

Jesus A. Campos, CPG 2015 1222 Nolan, San Antonio, TX 78202 210-386-4244 c 210-225-3763 h campcast03@grandecom.net

Rhonda Canales, CPG 20076225 Lockhill Road, San Antonio, TX 78240 210-691-2662 h 210-602-3622 crhondakaycanales@gmail.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and Greet

Student ToursMission Reach ToursHill Country ToursFarm and Ranch Tours

Hector J. Cardenas, CPG 2005539 W. Elsmere, San Antonio, TX 78212 210-736-3027 h 210-831-1081 csafd902@gmail.com

Step on GuideCity and Local Area ToursDinners and PartiesStudent ToursTransportation Shuttle OperationsFarm and Ranch Tours

Alicia Carter, CPG 20173222 Navasota Cove San Antonio, TX 78259210-602-8675 c 210-495-8469 hmsalicia@msn.com

Airport Meet and GreetCity and Local Area ToursDinners and Parties,Hill Country ToursHospitality

Kim Casey, CPG 2013417 Slippery Rock, Cibolo, 78108, 210-659-5344 h 713-882-2714 c blubonnt@att.netCarlos Castaneda, CPG 2015339 Queen Ann Ct., San Antonio, TX 78209 210-415-2409 c cocastaneda78209@gmail.com

Rose Mary Castro, CPG 20194834 Binz Engleman Rd, San Antonio,TX 78219 210-317-4707 roastro5@hotmail.comAnna Catalani, CPG 200926025 Goldfinch Trail San Antonio, TX 78255 210-508-9636 c 210-698-3915 h amcatalani@aol.comCliff Cloer, CPG 200015507 Heimer Rd. San Antonio, TX 78232210-545-3052 h 210-885-8057 c 210-545-9690 w210-545-6669 f 800-393-0436 wCliffCloer@yahoo.com

Airport Meet and GreetMilitary GroupsCity and Local Area ToursStep on Guide

K.T. Cockerell, CPG 2013506 Foxrun, Seguin, TX 78155 210-347-3737 c KTCockerell@sbcglobal.net

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetStudent ToursTransportation Shuttle OperationsMission Reach Tours

Richard Davila, CPG 20179 Highlands Circle Bulverde, TX 78163210-386-4064 c rjdav00@hotmail.com

Airport Meet and GreetCity and Local Area ToursDinners and PartiesHill Country ToursHospitalityMission Reach ToursMuseums and Galleries

Yvonne Davila, CPG 2017Yvonne Davila 9 Highlands Circle Bulverde, TX 78163210-287-2550 c ybdavila.ybd@gmail.com

Airport Meet and GreetCity and Local Area ToursHospitality

Josie De La Cruz, CPG 20059502 Keith Anthony, Helotes, TX 78023210-695-2602 h 210-667-0983 c 210-695-2602 fjosiedelacruz312@gmail.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetTransportation Shuttle Operations

Erika Dodson, CPG 2010P.O. Box 47746, San Antonio, TX 78265 210-857-7501 h dodsonerika@gmail.comSherri Driscoll, CPG 2005445 Fawn Pass, Schertz, TX 78154210-287-1578 c 210-945-2924 h5driscolls@sbcglobal.net

Airport Meet and GreetMilitary GroupsCity and Local Area ToursMuseums and Galleries

Diana DuPree, CPG 201910002 Apache Village, San Antonio, TX 78245 210-385-4215 didupree@msn.com

Bruce Edwards, CPG 20076435 Creates #276 San Antonio 78239 210-639-0779 c bucesatx@att.net

Tertia Emerson, CPG 2008415 E. Huisache, San Antonio, TX 78212210-735-5380 h 210-240-9423 c tertiaemerson@mac.com

Step on GuideDowntown and mission tours

Ken Erfurth, CPG 2013122 Melba Dr., San Antonio, TX 78216 210-828-6841 h 210-219-7435 c hp1024@hotmail.com

Alfred Evans, CPG 2010527 Cicero Drive, San Antonio, TX 78218210-656-3385 h 210-656-3385 f Please call first. 325-330-0621 c

City and Local Area ToursFarm and Ranch ToursMission Reach Tours

Lynette Farmer, CPG 20172618 Mushroom Trail San Antonio, TX 78231 281-904-7456 c lynettefarm@sbcglobal.netLance Freeman, CPG 20192202 Rippling Rill, San Antonio,TX 78232 210-382-5488 lancefreeman@att.netBarbara Garrett, CPG 20194027 Midvale Dr., San Antonio,TX 78229 210-912-2623 texasgolf2@gmail.comJanet Garza, CPG 20191215 El Monte Blvd., San Antonio,TX 78201 210-236-9621 janart@sbcglobal.netRoberto Garza, CPG 2010802 Bastione, San Antonio, TX 78253210-240-5191 c rgarza_1999@yahoo.com

Step on GuideCity and Local Area ToursHospitalityAirport Meet and GreetStudent ToursMission Reach Tours

Elena Gridneva, CPG 201918102 Talavera Ridge Apt #3432, San Antonio,TX 78257 210-289-9720 lenagridneva@hotmail.com

Madeline Guyer, CPG 20023051 South Valley View Lane, San Antonio, TX 78217 210-822-1255 h 210-289-4053 c 210-822-1255 f madelinenguyer@yahoo.com

Chita Harris, CPG 199610314 Kings Grant Dr., San Antonio, TX 78230 210-344-4957 h 210-218-4920 cLLharris2000@juno.com

Step on GuideCity and Local Area ToursMission Reach Tours

Rick Hernandez, CPG 2015 454 Cherry Ridge, San Antonio, TX 78213 210-260-7578 c rhproductions@aol.com

Beth Hollowell, CPG 20157511 Rocky Trail, Converse, TX 78109 210-606-5547 c nanabeth 6334@aol.comDoug Holman, CPG 200712243 Ecksminster, San Antonio, TX 78216210-215-2186 c dougholman@att.net

Airport Meet and GreetBicycle ToursCity and Local Area ToursDinners and PartiesFarm and Ranch ToursHill Country Tours

Melissa Hornback, CPG 20171056 Carriage Loop. New Braunfels, TX 78132 210-221-9528 w 210-830-624-9877 c missyhornback@gmail.comJohn Hudson, CPG 20173035 Elm Creek Place San Antonio, TX 78230 210-542-4647 c jihudsondds@sbcglobal.net

Armeania Hudspeth, CPG 20098923 Liberty View, Converse, TX 78109210-541-4336 h 210-863-6464 cmimitheeducator@yahoo.com

Airport Meet and GreetCity and Local Area ToursDinners and PartiesFarm and Ranch Tours

Janice Izquierdo, CPG 201515678 Dove Meadow, San Antonio, TX 78248-1717 210-216-1912 c 210-492-8168 h jdiz@prodigy.netStuart Johnson, CPG 2011237 E. Rosewood Ave., San Antonio, TX 78212 646-263-0393 c stu_jo@yahoo.com

City and Local Area ToursWalking ToursFarm and Ranch Tours

Mary Jurewicz, CPG 200011600 Elm Ridge Rd., San Antonio, TX 78230 210-408-7360 h 210-386-6053 cmaryfjurewicz@gmail.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetTransportation Shuttle Operations

Carol Karels, CPG 201712918 Pronghorn Oak San Antonio, TX 78253-5894210-551-5531 carolkarels@gmail.com

City and Local Area ToursHill Country Tours,

Betsy Kiker, CPG 201311215 Javalin Trail, Helotes, TX 78023210-695-5105 h 210-859-6716 cbetsy.kiker@yahoo.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetStudent Tours

Susan Kilgore, CPG 2015

Box 461313, San Antonio, TX 78246 210-320-2749 o 210-778-2663 c susan@skilgore.com

Naomi Alvarez Klann, CPG 2007509 El Portal, San Antonio, TX 78232 210-885-4500 h naomi.crain@att.net

Brenda Kuehner, CPG 2010P.O. Box 747, Cibolo, TX 78108 210-658-5437 h 210-367-9115 c brendak49@att.net

Step on GuideCity and Local Area ToursDinners and PartiesHospitality

Elaine Kuether, CPG 201722803 Steeple View San Antonio, TX 78256 210-294-2511 c 210-698-4467 h thekuethers@yahoo.com

Louie G Luna, CPG 19981714 Corita, San Antonio, TX 78209-2515210-826-7939 h 210-748-8331 c vipsofsanantonio@yahoo.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitality

Susan Marett, CPG 20133734 Hunters Circle, San Antonio, TX 78230 210-912-9984 c semarett@yahoo.com

Bruce Martin, CPG 2005458 Pershing, San Antonio, TX 78209210-826-2611 h 210-998-9898 c brucemackenziemartin@yahoo.com

Step on GuideCity and Local Area ToursStudent ToursMission Reach ToursHill Country Tours

Jane Martin, CPG 201716721 Springhill San Antonio, TX 78232 210-710-6056 janemartin60@gmail.comMachaia McClenny, CPG 2017

423 Blue Star, Apt. 3301 San Antonio, TX 78204 903-920-3168 c macmcc@gmail.comSherry McCullough, CPG 2019P.O. Box 2656, Bandera, TX 78003 512-925-6121 sherry.mccullough19@gmail.comJim McDonald, CPG 20077737 Narrow Pass, Live Oak, TX 78233-2948210-437-4417 h 210-274-6017 c jimjmcd@aol.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and Greet

Student ToursTransportation Shuttle OperationsMission Reach ToursHill Country Tours

Rhonda McMichael, CPG 2017

3642 Barrington St. San Antonio, TX 78217 210-221-3823 w 850-774-0505 c rhondamcmichael89@gmail.com

N.J. Menchaca, CPG 2011P.O. Box 291047 San Antonio, TX 78229 nj009tre@hotmail.comRosemary Mitchell, CPG 20052714 W. Craig Pl., San Antonio, TX 78228 210-241-5708 rcmitchellcpg@satx.rr.com

Step on guideAirport Meet and GreetCity and Local Area ToursDinners and PartiesHospitality

Student ToursTransportation Shuttle OperationsMission Reach ToursWalking ToursQualified to lead tours in Spanish

Mary Muenster, CPG 20082012 W. Mulberry Ave., San Antonio, TX 78201 210-326-4339 c 210-392-5400 f mcmuenster61@gmail.com

Airport Meet and GreetBicycle ToursCity and Local Area ToursDinners and PartiesFarm and Ranch Tours

Hill Country ToursHospitalityMilitary GroupsMission Reach Tours

Thomas Murguia, CPG 20191220 South Alamo St., San Antonio,TX 78210 210-385-9906 t_murgia@hotmail.comSusan E. Murphy, CPG 2015112 W. Brandon Dr., San Antonio, TX 78209 210-392-8600 c smurphytx16@gmail.com

Linda Murray, CPG 20132938 Chisholm Trail, San Antonio, TX 78217 210-616-2577 h 210-241-2349 c lmurray001@satx.rr.com

Chris Neuhaus, CPG 201711839 Parliament #1313 San Antonio, TX 78216 210-240-7683 Chris_Neuhaus@sbcglobal.net

Nancy Olansky, CPG 20054935 Brandeis, San Antonio, TX 78249210-641-7185 h 210-641-7185 f 210-860-2278 cohwhy883@cs.com

Airport Meet and GreetCity and Local Area ToursDinners and PartiesHospitalityMilitary Groups

Katie Otten, CPG 1995320 Avondale, San Antonio, TX 78223210-633-2036 h210-332-7337 ckatieotten9@hotmail.com

Airport Meet and GreetCity and Local Area ToursDinners and PartiesHill Country ToursMission Reach ToursMilitary Groups

Armando Padillo, CPG 2019P.O.Box 275, Somerset, TX 78069 210-842-5661 padillaarmando@aol.comDarla Peek, CPG 20137113 San Pedro Ave #236, San Antonio, TX 78216-6219 210-313-3942 c 210-283-6704 w dpeek@broadway.bank darlap267@gmail.comBill Perryman, CPG 200017314 Sable Landing, San Antonio, TX 78232-4106210-494-8623 h 210-422-6322 c 210-494-8623 f888-872-4478 w usahistory@earthlink.net

Step on GuideCity and Local Area ToursStudent ToursMission Reach Tours

Karen Pleban, CPG 200322735 Red Sand DriveSan Antonio, TX 78264 210-336-7855karen@alamocityghosttours.com karen@missiontrailtours.com

City and Local Area ToursMilitary GroupsWalking Tours

Patricia Ann Pooser, CPG 19992423 Blue Quail San Antonio, TX 78232 210-495-0942 h 210-723-3033 c210-495-0942 f (Call First) texag77@sbcglobal.net

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetStudent Tours

Sherry Prewett, CPG 200813919 Brook Hollow, San Antonio, TX 78232 210-545-4041 h 713-582-7996 c sherry.prewett@sbcglobal.net

Airport Meet and GreetCity and Local Area ToursDinners and PartiesHospitality

Bea Quintero-Erfurth, CPG 2013122 Melba Dr., San Antonio, TX 78216 210-828-6841 h 210-454-4558 c beagquintero@gmail.comIrene Rendon, CPG 20155431 Princess Donna, San Antonio, TX 78229 210-520-0977 w & h 210-215-2218 c rendonirene@gmail.com

City and Local Area ToursDinners and PartiesMuseums and GalleriesStep on GuideStudent ToursWalking Tours

Lora Reynolds, CPG 200914711 Churchill Estates, San Antonio, TX 78248 210-492-7593 reynoldswrite@sbcglobal.netDenise Richter, CPG 2019148 Brightwood Place, San Antonio, TX 78209 210-832-0522 h 210-254-3823 sanantoniotourist@gmail.com

Ernesto Rodriguez III, CPG 2005450 N. San Gabriel Ave., San Antonio, TX 78228210-434-1026 h 210-725-6562 c225-1391 X28 w quidpasa@yahoo.com

Airport Meet and GreetCity and Local Area ToursDinners and PartiesHill Country ToursHospitalityMilitary Groups

Karen J. Roe, CPG 2019227 Brahan Blvd., San Antonio, TX 78215 512-471-3599 w 512-712-5952 h 512-799-7874 c karenroe4@gmail.com

Airport Meet and GreetCity and Local Area ToursDinners and PartiesHill Country ToursMission Reach ToursMuseums and GalleriesNationwide Touring

Dora Ruiz-Trevino, CPG 20196623 Fontana Point, San Antonio, TX 78240 210-383-4387 n3vino-dora@yahoo.com

Step on GuideCity and Local Area ToursMeet and GreetHospitalityEvent Registration

Missions and Mission Rach ToursHill Country ToursWalking ToursTransportation Shuttle OperationsSpecial ProjectsSpanish Speaking

Kathy Rust, CPG 2009P.O. Box 100, Spring Branch, TX 78070 210-887-1386 c ksrust@sbcglobal.net

Airport Meet and GreetCity and Local Area ToursDinners and PartiesFarm and Ranch ToursHill Country ToursHospitality

Brent Salter, CPG 20195392 Spotted Deer Dr., Bulverde,TX 78163 210-709-6199 brent@amigoSA.comTerry Sandera, CPG 201526530 Fire Dance, Boerne, TX 78006, 210-326-3553 c 210-698-1063 h terrysandera@gmail.comToni Sanders, CPG 200116206 Deer Pass San Antonio, TX 78232 210-499-4959 h 210-213-1517 chappytrailstourco@hotmail.com

City and Local Area ToursDinners and PartiesHospitalityMission Reach ToursFarm and Ranch ToursSpecial Projects

Statewide Tours of TexasStep on Guide

Certified by International Tour Management Institute and licensed in Washington, D.C.

Jeff Sattler, CPG 201713827 Bent Ridge San Antonio, TX 78249 210-445-5762 c 210-455-8238 h jeffsattler@gmail.com

Della Savage, CPG 200713914 Floral Ridge, San Antonio, TX 78247 210-403-3027 h 210-240-3933 c vsavage860@aol.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitality

Airport Meet and GreetStudent ToursTransportation Shuttle Operations

Irene Scharf, CPG 2017P.O. Box 305 Helotes, TX 78023 210-207-9080 w 210-475-2933 c 210-695-8008 h irene.scharf@gmail.comKirk Scott, CPG 20151727 Culebra #1205, San Antonio, TX 78253 830-688-1954 c kirkscott51@yahoo.comPatricia Seidenberger, CPG 201711418 Hollow Tree St. San Antonio, TX 78230210-260-6970 c 210-690-5713 h 210-614-3530 w p.seidenberger@gmail.com

City and Local Area ToursDinners and PartiesFarm and Ranch ToursHill Country ToursHospitalityMission Reach Tours

Richard Sellinger, CPG 20133443 Mountain Loop, San Antonio, TX 78261 830-980-8268 h 210-441-0819 c 830-980-8268 f velrts@aol.comBill Simons, CPG 2015147 Devonshire, San Antonio, TX 78209 210-378-3354 c bill@wgsart.comBonnie Simons, CPG 2011147 Devonshire, San Antonio, TX 78209210-363-5677 c bonniersimons@gmail.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityStudent Tours

Kim Smith, CPG 2009P.O. Box 29063, San Antonio, TX 78229 210-872-1178 c lonestarlove@me.com

Airport Meet and GreetCity and Local Area ToursDinners and PartiesHill Country Tours

Sharon Sutton, CPG 20151922 Rialto Way, San Antonio, TX 78230 210-297-3677 w 210-296-4619 c saksutton@aol.comDoug Thomas, CPG 20112722 Old Ranch Road, San Antonio, TX 78217 210-805-9803 dthomas1225@ hotmail.com

HospitalityAirport Meet and Greet

Pamela Thomas, CPG 20112722 Old Ranch Road, San Antonio, TX 78217 210-805-9803 h 210-260-2418 c pt230@hotmail.com

Special ProjectsHospitality

Tawana Timberlake, CPG 201011302 Cat Springs, Boerne, TX 78006 830-368-4012 h 206-714-8957 c mttimber@aol.comStefanie Toliver, CPG 20018823 Twincreek Farm, Converse, TX 78109210-662-0507 h 210-981-9722 cstefaniet@prodigy.net

City and Local Area ToursStep on GuideQualified to lead tours in German.

Mary Esther Valdez, CPG 2017203 Carroll St. San Antonio, TX 78225 210-473-2781 c 210-923-5679 h Dmjg15@aol.com

Mission Reach ToursSpecial ProjectsStudent ToursVolunteer in Parks at Mission San Jose

Suzie Walker, CPG 1997

1603 Nacogdoches, San Antonio, TX 78209 210-341-6000 w 210-366-1252 f suzie.walker1603@gmail.comCarol White, CPG 199512926 Park Forest, San Antonio, TX 78230 210-269-2508 c 210-701-8111 h carol6954@att.netSteve Wood, CPG 20101846 Montana St., San Antonio, TX 78209210-823-2200 c info@sanantoniobiketours.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetTransportation Shuttle Operations

Patti Zaiontz, CPG 2017

2519 Hunters Green San Antonio, TX 78231 210-861-1386 c pattizaiontz@gmail.com

CPGs with Special Skills and Licenses

SPECIAL TRAINING Gabriela G. Cadena, CPG, UNESCO Missions World Heritage Ambassador Rhonda Canales, CPG, International Tour Management Institute (ITMI) CERTIFIED GUIDE/TOUR DIRECTOR, Washington DC Certified Tour Guide Missy Fahrni, CPG International Tour Management Institute (ITMI) CERTIFIED GUIDE/TOUR DIRECTOR Elaine Kuether, CPG International Tour Management Institute (ITMI) CERTIFIED GUIDE/TOUR DIRECTOR Rhonda McMichael, CPG International Tour Management Institute (ITMI) CERTIFIED GUIDE/TOUR DIRECTOR Mary Muenster, CPG International Tour Management Institute (ITMI) CERTIFIED GUIDE/TOUR DIRECTOR Stuart Johnson, CPG, Licensed architect, licensed New York City Sight-Seeing Guide. Toni Sanders, CPG, International Tour Management Institute (ITMI) CERTIFIED GUIDE/TOUR DIRECTOR, Washington DC Certified Tour Guide

LANGUAGES Luis R. Avellana, CPG FRENCH, SPANISHCharman Bonazzo, CPG SPANISHGabriela G. Cadena, CPG SPANISH, FRENCH, PORTUGESEHector Cardenas, CPG SPANISHCarlos Castañeda, CPG SPANISHJosie De La Cruz, CPG SPANISHRoberto Garza, CPG SPANISHMary Green CPG-SM FRENCH, ITALIAN, SPANISH, GERMAN, PORTUGUESE, RUSSIAN, POLISH, JAPANESE, VIETNAMESE AND CHINESE. Louie Luna, CPG SPANISH

Rosemary Mitchell, CPG SPANISH Ernesto Rodriguez III, CPG SPANISH Dora Ruiz-Trevino, CPG SPANISH Kim Smith, CPG JAPANESE Stefanie Toliver, CPG GERMAN Dora Ruiz-Trevino, CPG SPANISH

LICENSESVirginia Barr, CPG Commercial Driver’s License Hector Cardenas, CPG Commercial Driver’s LicenseClifton Cloer, CPG Chauffer’s License, Commercial Driver’s LicenseDoug Holman, CPG Chauffeur’s License, Commercial Driver’s LicenseLouie Luna, CPG Chauffeur’s LicenseKaren Pleban, CPG Commercial Driver’s License

CPG PROFILES ARE ON THE WEBSITE: SANANTONIOTOURGUIDE.ORG

CPG-SUSTAINING MEMBERS

Sustaining Members are Certified Professional Guides (CPGs) who have worked as tour guides for 20 years or more and still want to support the goals of the tour guide association but choose not to meet the attendance requirements.

Paul Booker, CPG-SM 1999P.O. Box 47761, San Antonio, TX 78265 210-363-6517 c daddybook1@gmail.com

Judy Cooper, CPG-SM 19958539 Dana Top Dr. Boerne, TX 78015 210-698-7164 h 210-698-7164 w 210-663-2950 c jscooper27@yahoo.com

Pat Ezell1911 Archway, San Antonio, TX 78232 210-630-8286 c pezell@satx.rr.com

Mary Green, CPG-SM 199512718 Hunters Chase, San Antonio, TX 78230 210-493-3576 h 210-912-4311 c210-493-2467 f mrgg452@gmail.com

Step on GuideCity and Local Area ToursDinners and PartiesHospitalityAirport Meet and GreetStudent ToursTransportation Shuttle Operations

Farm and Ranch ToursMission Reach Tours

Services are available in French, Italian, Spanish, German, Portuguese, Russian, Polish, Japanese, Vietnam-ese and Chinese.

Madeline Guyer, CPG-SM 20023051 South Valley View Lane, San Antonio, TX 78217 210-822-1255 h&f 210-289-4053 c madelineguyer@yahoo.comCharles (Mickey) Henges, CPG-SM 19961307 Vista del Monte, San Antonio, TX 78216 210-490-7155 h 210-264-3320 c hengessa@sbcglobal.netSissie Henges, CPG-SM 1997

1307 Vista del Monte, San Antonio, TX 78216 210-490-7155 h 210-845-2539 c hengessa@sbcglobal.netSharon Knibbe, CPG-SM 199510006 Spring Branch Rd, Spring Branch, TX 78070-4929830-228-4848 h 210-355-8398 c 830-885-7398 fsknibbe@gvtc.co

City and Local Area ToursFarm and Ranch ToursHill Country Tours

Sally Koch, CPG-SM 2005123 Baythorne, Universal City, TX 78148210-945-9773 h 210-846-9314 c 210-846-9314 fckochs@sbcglobal.net

City and Local Area ToursHospitalityStep on GuideWalking Tours

Ingrid Kokinda, CPG-SM 19959202 Attlebro St, San Antonio, TX 78217210-274-6116 cikokinda@yahoo.com

City and Local Area ToursFarm and Ranch ToursHill Country ToursHospitalityMilitary GroupsMuseums and Galleries

Patsy Light, CPG-SM 1996

300 Argyle, San Antonio, TX 78209 210-824-5914 h 210-415-2786 c 210-828-6204 f plight300@aol.com

Joanna Parrish, CPG-SM 1998

11602 Veradero, San Antonio, TX 78216210-325-7103 c 210-344-4264 h joanna4@satx.rr.com

City and Local Area ToursDinners and PartiesHill Country ToursHospitalityStep on Guide

Dianne Singleton, CPG-SM 1995

117 Tuttle Rd., San Antonio, TX 78209 210-889-7229 c dsingleton@satx.rr.com

Airport Meet and GreetCity and Local Area ToursDinners and PartiesFarm and Ranch ToursHill Country Tours

ASSOCIATE MEMBERSAn Associate Member is an individual who wishes to support the association by participating in its functions but is not a Certified Professional Guide (CPG).

Harrison B. Axum 15801 Doe Lane San Antonio, TX 78255 210-478-1073 c 210-695-3434 h axum@texas.net

Millie Brown 2418 Garden Meadow San Antonio, TX 78232 210-355-4946 c millie9183@att.net

Sharyl Carson 1620 Yucca Park Schertz, TX 78154 210-286-3246 carlson.sharyl@yahoo.com

Severiano Castro 4834 E. Binz-Engleman SanAntonio,Texas78219-sevastro@gmail.com 210-317-4718 Anne Corman 126 Tophill Rd. San Antonio, TX 78209210-826-4420 c annec126@hotmail.com

Floyd Daigle 414 Kings Court #A San Antonio, TX 78212210-771-7933 c floyd@cajunboy.com

Ernest Gerlach 1911 Archway San Antonio, TX 78232 210-501-7172 egerlach@satx.rr.com

Alf Hawkins 2903 Briarfield Dr. San Antonio, TX 78230210-342-9743 h 210-410-0732 hawkinsalf@hotmail.comCher Ross Hawkins 2903 Briarfield Dr. San Antonio, TX 78230210-342-9743 h 210-319-0060 rosscheryl@att.net

Jim W. Kersey 13819 Cedar Canyon San Antonio, TX 78231 210-479-0049 w 210-387-9922 c 210-408-1160 f whitewing1066@gmail.comRobin Kleman 515 Sherman San Antonio, TX 78202210-212-0512 robin@regentcoachline.comInna Lukashova 9534 Caspian Forest San Antonio, TX 78254210-748-8716 h amyninesa@gmail.com

Alan Mueller 16100 Henderson Pass San Antonio, TX 78232 507-581-6893 c alan.mueller@chello.at

Michael Murphy 3218 Stonehaven Rd. San Antonio, TX 78230210-349-0957 h 210-349-6188 c tourtexas2@gmail.com

Susan Peace 107 Park Rd Sunrise Beach, TX 78643210-827-4999 suesanantonio@gmail.com

Kay Rodgers 1007 Melissa San Antonio, TX 78213210-210-215-7449 kayrodgers313@gmail.com

Phyllis Sanders P.O. Box 33324 San Antonio, TX 78265-3324 psanders33324@gmail.com 210-325-0650 c

Marjorie Strayer 115 Camillia Way San Antonio, TX 78209210-822-8777 h 210-393-1199 c thestrayer@satx.rr.com

Rita Worthey P.O.Box 275 Somerset, TX 78069

Ali Yantes 2139 Redwoods Crest San Antonio, TX 78232210-213-5630 c yantesali@yahoo.com

Corporate Members

1. Access Destination Services 210-775-66872. Casa Rio Mexican Restaurant. 225-67183. CE Group/CE DMC 210-569-69184. Circa DMC 210-224-09265. Coach USA 210-226-73716. Cycling San Antonio 210-951-92727. ITMI International Tour Management Institute 415-957-94898. The Jingu House at the Japanese Tea Garden 210-735-46489. Knibbe Ranch 830-885-7773

10. Maverick Carter House 210-226-171511. Regent Coach Line 210-212-051012. San Antonio Bike Tours, LLC. 210-823-220013. San Antonio Detours 210-632-783914. San Antonio Missions National Historical Park 210-534-8875 15. San Antonio Shoe Factory & General Store 210-921-810316. Star Shuttle & Charter 341-6000 17. The Conservation Society of San Antonio 210-224-616318. Viva San Antonio Tours 210-367-395519. World Heritage Office 210-207-2111

Access Destination Services

ACCESS Destination Services is a consortium of experienced, local, owner-operated DMCs that offer national reach and local expertise. Each ACCESS partner office is owned and operated by experienced industry veterans with established relationships in the desti-nations they serve.

The future of Destination Management lies in clients’ desire for a national DMC partner that offers creativity, consistent service, standard contract terms and local ownership in multiple destinations. They don’t want to have to recreate the wheel from one program to another when visiting various destinations. What ACCESS has done differently than other national DMC companies is align themselves with the Best of the Best in each destination. Each office in the ACCESS brand is the premier DMC in its destination and it is a distinct honor to be included in the ACCESS family. At ACCESS, we don’t just focus on what we do – but WHY we do it. We believe in this idea so strongly that we’ve made it our brand promise:

“To inspire people through shared experiences.”

NAME Access Destination Services

ADDRESS 8829 Tradeway St., San Antonio, TX 78217

PHONE 210-775-6687

FAX 210-579-6645

EMAIL marykay.brandt@accessdmc.comtammy.mccormick@accessdmc.comJulie.trevino@accessdmc.comNathan.henges@accessdmc.com

WEBSITE www.accessdmc.com

KEY PERSONNEL Mary Kay Brandt, Director of Operations

PTGA REPRESENTATIVE Mary Kay Brandt

SERVICES PROVIDED • Tours• Teambuilding• Event Production• Transportation

Casa Rio Mexican Restaurant

Casa Rio’s beautiful location and colorful umbrellas have come to symbolize the serenity of the San Antonio Riverwalk. Our picturesque location combined with our authentic Mexican food menu offer the perfect setting for your next dinner party, banquet, reception, family gathering or celebration.

NAME Casa Rio Mexican Restaurant

ADDRESS 430 E. Commerce, San Antonio, TX 78205

PHONE 210-225-6718 Private Events: 210-686-5670

FAX 210-225-2216

EMAIL info@casario.com

WEBSITE www.casario.com

KEY PERSONNEL Bill Lyons, President, BLyons@casario.comTom Ferguson, Director of OperationsL’Lee Cameron - Director of Sales and Marketing

PTGA REPRESENTATIVE L’Lee Cameron lcameron@casario.com

SERVICES PROVIDED • Restaurant• Full Bar• 3 Private Event Spaces• River Barge Dinner Catering• Buy outs

CE GROUP: CE DMC

NAME CE DMC: A DMC Network Co.

ADDRESS 200 East Grayson, Suite 114, San Antonio, TX 78215

PHONE 210-569-6918

FAX 210-822-7723

EMAIL tammy@cegroupinc.net

WEBSITE cegroupinc.net, destination-sanantonio.com

KEY PERSONNEL Janet Holliday, PresidentTammy Hill, Project Manager - OperationsAmanda Tutor - Director of Sales

PTGA REPRESENTATIVE Tammy Hill, Operations Managertammy@cegroupinc.net

SERVICES PROVIDED • Transportation• Tours• Off Site Events• Team Building

• Decor• Entertainment • Creative Services

The CE Group is the GO TO marketing firm specializing in communications and events. Established in 1990, the CE group brings 30 years of leadership experience in the following key areas: Event and Production Management, Destination Management, Public Relations and Marketing, National Sports Marketing, and Venue Management. CE Group offers statewide and national capabil-ities with offices in Austin and San Antonio. Our San Antonio headquarters is located in the innovative Pearl complex just north of downtown along the Museum Reach of the San Antonio River.

Circa DMC

NAME Circa DMC

ADDRESS Red Berry - 4039 E. 1-10, San Antonio, TX 78219

PHONE 210-224-0926

FAX 210-271-7528

EMAIL dhughes@circadmc.com

WEBSITE www.circadmc.com

KEY PERSONNEL Desiree Hughes - Operations Manager & Amanda Johnston, Operations Manager - JW Marriott Office

PTGA REPRESENTATIVE Desiree Hughes, Senior Operations Manager

SERVICES PROVIDED • Full service DMC• Tours• Transportation• Hospitality Services• Shuttle Programs• Dine-arounds• Airport Meet and Greet• Spouse Programs• Speakers• Entertainment

Circa Destination Management Company (www.circadmc.com) has a long history of creating unforgettable events, designing exciting cororate experiences, revealing distinctive local at-tractions, and exploring adventurous destinations for conven-tion visitors and other large groups. We’ve specialized in comprehensive destination management services across the Southwest since 1990, and can take exceptional events and DMC services vitually anywere clients desire.

Coach USA/Kerrville Bus Company

Kerrville Bus Company, Inc. has over 400 dedicated people to serve you. We take pride in providing the finest quality in motorcoach transportation service which has been the company’s way of doing business for over seventy years, since its early beginnings in the beautiful Texas Hill Country. Although the company has grown to become one of the na-tion’s largest bus carriers, we continue to strive for excellence in the transportation industry.

Coach USA is a leader in motorcoach transportation for conventions and special events of all sizes. Whether you’re transporting 50 or 50,000 people, Coach USA offers custom-ized convention shuttles, airport transfer bus services, transportation to out of town meet-ings and much more. The best planned convention or meeting begins with well-planned ground trans- portation. Our staff of professional, certified drivers, and our fleet of modern luxury buses are ready to service your group. Let us take the pressure off with our profes-sional bus service.

NAME Kerrville Bus/ Coach USA

ADDRESS 1430 East Houston Street, San Antonio, TX 78202

PHONE 210-226-7371

FAX 210-299-1237

EMAIL gloria.butler@coachusa.com

WEBSITE www.coachusa.com iridekbc.com

KEY PERSONNEL Maria Perez, Charter Agent, Sandy Moncada, Charter Agent Bruce Maulding, Charter Agent

PTGA REPRESENTATIVE Gloria Butler, gloria.butler@coachusa.com

SERVICES PROVIDED • Motorcoach Charter Services• Convention Shuttles• Group Sightseeing Tours

Cycling San Antonio

Bill and Bonnie Simons, both Certified Tour Guides, will work with you to create the perfect tour. Popular destinations include the Spanish Colonial Missions and historical sites in and around the downtown area.

NAME Cycling San Antonio

ADDRESS 147 Devonshire, San Antonio, TX 78209

PHONE 210-951-9272

EMAIL info@cyclingsanantonio.com

WEBSITE www.cyclingsanantonio.com

PTGA REPRESENTATIVE Bonnie Simons, CPG

ITMI International Tour Management Institute

Be a Part of the Global ITMI Professional Community of Tour Guides & Tour Directors living their Dreams of Traveling & Making a Difference in the World

NAME International Tour Management Institute

ADDRESS 14 West Pier, Sausalito, California 94965PHONE 415-957-9489

EMAIL travel@itmisf.com

WEBSITE www.itmitourtraining.com

KEY PERSONNEL Joan Keddell, President, Amy Noble Director of Operations

PTGA REPRESENTATIVE Ted Bravos, CEO

SERVICES PROVIDEDFor over 40 years, ITMI has been training Leaders to beProfessional Tour Directors and Tour Guides to enrich andinspire the human perspective through travel.

• 15-day Tour Director Certificaion Course held throughout the year in major US cities

• Master Classes on advanced topices and estination knowledge training trips

• Active online community with over 1,500 members and 24/7 expert crowd sourcing

• Annual Symposium consisting of professional interviews, education & networking

• Lifetime job leads & graduate counseling

The Jingu House at the Japanese Tea Garden

Nestled in the heart of San Antonio, The Jingu House Café is located in the historic Japanese Tea Garden.

Stop in for a relaxing lunch on the outdoor patio or intimate treetop dining room. Experience our Premium Private Label Teas, host an afternoon group luncheon, morning continental breakfast or enhance your visit with a Tea Tasting featuring interesting historical facts about the Garden & Jingu House. Table or group reservations ac-cepted for our Lambert Room & Patio.

Coordinate a tour and luncheon with a PTGSA Tour Guide. Complete your visit with a stroll through the Japanese Tea Garden’s unique koi ponds, waterfall, stone bridges and walkways. Truly a “gem” within the city.

NAME The Jingu House at the Japanese Tea Garden

ADDRESS 3853 N. St. Mary’s Street, San Antonio, Texas 78212PHONE Jingu House: 210-735-4648

210-559-3148 – Direct Venue ManagerEMAIL staff@jinguhousesa.com

WEBSITE www.jinguhousesa.com

KEY PERSONNEL Caryn Hasslocher, CMP, Presidentcaryn@freshhorizons

PTGA REPRESENTATIVE Charlene Swank, Venue ManagerStaff@jinguhousesa.com 210-559-3148 Direct Venue Manager

SERVICES PROVIDED • Garden Tours with PTGSA Tour Guides• Group luncheons featuring Asian fusion menu of sand-

wiches, wraps, salads and Bento Box, specialty desserts• Tea tastings, unique snacks and activities• Japanese Tea Garden Teas, Souvenirs & Brochures• Selection of Premium Private Labels Teas• Evening private events hosted in the Upper Garden

Jingu House Café Hours10 a.m. – 5 p.m. Daily

Closed for Thanksgiving & Christmas

Knibbe Ranch

NAME Knibbe Ranch

ADDRESS 10006 Spring Branch Road, Spring Branch, TX 78070

PHONE 830-885-7773

FAX 830-885-7398

EMAIL info@knibberanch.com

WEBSITE www.knibberanch.com

KEY PERSONNEL Chuck & Sharon Knibbe,CPG, Owners

PTGA REPRESENTATIVE Sharon Knibbe, CPG, sknibbe@gvtc.com, 830-228-4848

SERVICES PROVIDED • Outstanding Food• Hayrides• Rodeos• Team Building• Skeet Shooting• Fireworks• Fishing• Hiking• 12,000 square foot facility for workshops and seminars,

available for events from 50 to 2500

The Knibbe Ranch was founded back in 1852, more than 150 years ago. The Knibbe Ranch (we pronounce it ka-NIB-bee) is one of the few remaining Century Heritage Ranches in the State of Texas, which means the Knibbe Family has been in a continuous agricultural endeavor (cattle) for over a century.

Located only 28 miles north of downtown San Antonio in the beautiful Texas Hill Country, the historic Knibbe Ranch is rich in German heritage and culture reminiscent of the early European immigrants. We are a working cattle ranch, with a thriving cow-calf operation pro-ducing beef cattle for market. Our breeding program involves F-1 Tiger Stripe cattle.

Maverick Carter House

NAME Maverick Carter House

ADDRESS 119 Taylor St, San Antonio, TX 78205

PHONE 210-226-1715

EMAIL marlinelawson@gmail.commaverickcarterhouse@gmail.com

WEBSITE maverickcarterhouse.org

SERVICES PROVIDED • Corporate Event• Private Party• Wedding• Tours• Group Tours• Poetry• Music• Astronomy

The Maverick Carter House hosts sev-eral educational events throughout the year. Our focus includes those passions of Aline Carter: Poetry, Music, and As-tronomy. The home lends itself to other pedagogical endeavors as well, be it ar-chitecture, literature, art, or the natural sciences. We invite or welcome others to use the inspirational setting to gather and spread their knowledge about the mysteries of the universe in both scien-tific and artistic expression.

Regent Coach Line

NAME Regent Coach Line, LTD

ADDRESS 515 Sherman, San Antonio, TX 78202-1100

PHONE 210-212-0510

FAX 210-212-0512

EMAIL charter@regentcoachline.com

WEBSITE www.regentcoachline.com

KEY PERSONNEL Geof Dupree, General ManagerNicole Wilson, Charter Manager

PTGA REPRESENTATIVE Robin Kleman, Operations Manager

SERVICES PROVIDED Charter Bus Operations• Local• Nationwide

Regent Coach Line is an experienced provider of superior, professional charter coach service. We provide courteous, dependable and safe transportation to our clients and look forward to providing charter transportation for your next conference, event or group trip. We are a common carrier licensed to operate service through-out the United States and Canada.

“Every Customer, Every Mile, Every Time.”

San Antonio Bike Tours

NAME San Antonio Bike Tours, LLC.

ADDRESS By Appointment

PHONE 210-823-2200

EMAIL info@sanantoniobiketours.com

WEBSITE www.sanantoniobiketours.com

KEY PERSONNEL Steve Wood, CPG, President, info@sanantoniobiketours.com-Suzanne Teshera, Director of Marketing

PTGA REPRESENTATIVE Suzanne Teshera, suzanne@sanantoniobiketours.com

SERVICES PROVIDED Guided recumbent tricycle tours of historic San Antonio.Tours by appointment.

Let San Antonio Bike Tours show you the truebeauty and culture of San Antonio at your own pace, with 2, 4, & 6 hour tours that cover more than just the Alamo.

Ride one of our amazing recumbunt tricycles, or bring your own trike. Cycling has never been so comfortable!

With our years of urban cycling experience, you can be sure that when you take a tour with SABT, you’ll be in for a safe, enjoyable experience that you’ll remember for years to come.

The Laid Back Way to See SA

San Antonio Detours

We’re San Antonio Detours, a family business that loves to have fun!

We got our start in Austin, but many of our guests loved their experience so much that they want-ed us to come with them when they went to San Antonio. We started spending a lot of time in San Antonio and fell in love with not only its deep history, but its new districts and hidden gems. Now it’s like our second home, and we now have a second family of guides and entertainers that love nothing more than to show off their city.

Our public tours focus on small groups – less than 11 – to give you a genuine and intimate expe-rience. We also work with larger groups on a private basis and corporate groups of up to 200. No matter what size the group, we want to make sure everyone feels like our good friend, hence our tagline… “Come as strangers, leave as friends”

NAME San Antonio Detours

ADDRESS 4819 San Pedro Ave., San Antonio TX 78212

PHONE 210-632-7839

EMAIL lisa@sanantoniodetours.com

WEBSITE www.sanantoniodetours.com

PTGA REPRESENTATIVE Lisa Morales, lisa@sanantoniodetours.com

SERVICES PROVIDED • City Tours• History Tours• Food Tours• Missions Tours• Hill Country Wine Tasting Tours• Hill Country “Small Town” Tours• LBJ White House and Ranch• The Ultimate San Antonio Scavenger Hunt• Private Tours• Corporate Tours• Custom Experiences

San Antonio Missions National Historical Park

NAME San Antonio Missions National Historical Park

ADDRESS 2202 Roosevelt Avenue, San Antonio, TX 78210

PHONE 210-534-8875

EMAIL joshua_stringer@nps.govjustine_hanrahan@nps.gov

WEBSITE nps.gov/saan

KEY PERSONNEL Joshua Stringer, Deputy Chief of Interpretation & Education210-534-8875, Ext. 272Mardi Arce, SuperintendentLauren Gurniewicz, Chief of Interpretation

SERVICES PROVIDED • San Jose Visitor Center, 6701 San Jose Drive, San Antonio, TX 78214

• Film• Museum• Exhibits• Intrepretive Programs and Demonstrations. Hours: 9 a.m.

to 5 p.m., closed Thanksgiving, Christmas and New Year’s Day

When visiting San Antonio Missions National Historical Park, plan to spend at least a couple of hours — four hours if you have the time. Free guided tours, movies, and demonstrations are scheduled throughout the week.

Besides the four historic missions and their churches, check out the grist mill at Mission San José, and the 270-year old Espada acequia (irrigation system) with its dam and aqueduct. The Spanish mis-sions were established on the frontier and there are still portions of native habitat excellent for birding. A section of the original river can be viewed from the nature trail at Mission San Juan.

San Antonio Shoe Factory & General Store

NAME SAS Shoe Factory & General Store

ADDRESS 101 New Laredo Highway, San Antonio, TX 78211

EMAIL andy.hagen@sas-shoes.net

WEBSITE SASshoes.com

KEY PERSONNEL Andy Hagen, Store ManagerTour Contact: 210-921-8108, 210-921-8221, 924-6507

PTGA REPRESENTATIVE Andy Hagen, Store Manager101 New Laredo Highway, San Antonio, TX 78211Phone: 210-921-7403, Fax: 210-927-8622

SERVICES PROVIDED General Store Hours of OperationMonday – Friday 9 a.m. to 6 p.m. Saturday – 9 a.m. to 5 p.m. Sunday – closedStore Contact 210-924-6507

Factory Tour Info: Tours last roughly 45-60 minutes.Tour Times Monday – Thursday• 9:15 a.m.• 12:30 p.m.• 2:05 p.m. (limit 15)

Factory Tour Contact 210-921-8108 or 210-924-6507

SAS invites you to be fashion forward and take a step back in time! Visit our SAS Shoe Factory and General Store in San Antonio, where vintage soul meets modern style. This is more than a shopping trip, it’s a one-of-a-kind experience you can only find here! Take a guided tour through our factory and witness how our premium leather shoes are handcrafted in the city where our compa-ny began. See for yourself how it’s made, from raw materials to finished products.When you find something that you love on the production line, you can head over to our General Store to pick up your own pair of SAS sandals, boots, sneakers, or flats!

The General Store is where you’ll find our boutique with all the latest SAS designs, plus all the SAS classic shoes you love and our fashionable leather handbag collection.Once you’ve shopped for yourself and other loved ones, be sure to stop by the Li’l SAS production line where you can have premium leather baby shoes handcrafted onsite for the little ones in your life!

Take your time browsing our vast array of contemporary styles, and relish in the timeless atmo-sphere the SAS General Store creates. Antiques and a large collection of classic cars are on display for your enjoyment, while an old-timey ice cream shop and soda counter are available for refreshments. Whether you’re visiting San Antonio from out of town, or you’re a local looking for something new to do, the SAS Factory Tour and General Store is an experience you won’t want to miss. Head to SASshoes.com to find more information about our company and our products today! Shop online, or select the shoes you want to be fitted for when you visit us at the General Store or any other SAS location.

Star Shuttle & Charter • Grayline San Antonio

NAME Star Shuttle & Charter • Gray Line San Antonio

ADDRESS 1343 Hallmark, San Antonio, TX 78216

PHONE 210-341-6000

FAX 210-366-1252

EMAIL laurence.alberts@starshuttle.comsarah.walker@starshuttle.com, suzie.walker@starshuttle.com

WEBSITE www.Starshuttle.com

KEY PERSONNEL Sarah Walker, Sales Representative, Tour Guide ITMI Certification. Suzie Walker, CPG

PTGA REPRESENTATIVE Suzie Walker & Sarah Walker

SERVICES PROVIDED • Charter bus• Mini-bus• Step-on guides• Hill Country wine tours• San Antono city tours

Our vehicle fleet includes vans, classic trolleys, minibuses, school buses, and motor coaches. Our planning professionals act as receptive operators as well as customize tours for Gray Line. Tours provide cultural and historical city tours. Addi-tionally we provide Hill Country tours, wine tours, and military tours. Our guides have extensive knowledge and share their expertise in a fun and informative way, making us truly the local experts. Abbey Walker limousines provide luxury char-ter and chauffer service for that special group or event. Our fleet includes stretch limousines, limo party buses, deluxe minibuses and deluxe motor coaches with satellite TV and WiFi capabilities.

Whatever your needs are, we go the distance for you!

The Buckhorn Saloon & Museum

NAME The Buckhorn Saloon & Museum and Texas Ranger Museum

ADDRESS 318 E. Houston Street, San Antonio, TX 78205

PHONE 210-247-4004 Bevin Henges210-247-4000 Company Phone

FAX 210-247-4020

EMAIL bevin@buckhornmuseum.com

WEBSITE www.BuckhornMuseum.com

KEY PERSONNEL Bevin Henges, Director of Sales Texas Bob Reinhardt, Head Greeter

PTGA REPRESENTATIVE Bevin Henges, Director of Sales

SERVICES PROVIDED • Largest collection of animals in Texas, over 500 different species• Unique private collection of Texas Ranger artifacts• Oldest Saloon in Texas—with bar serving many local Texas

beers, wine and spirits• Full service lunch café• Gift Shop with unique Texana items• Shooting Gallery and Arcade• Private event space for 20 to 2,000

For over 130 years, The Buckhorn Saloon has been known as a gathering place for good conversation, great food and spec-tacular wildlife exhibits. This is San Antonio’s oldest and most historic saloon. Explore the animal halls and prepare yourself for a truly immersive adventure. Practice your sharp shooting skills in our Toepperwein Shooting Gallery and explore over 500 different animals from around the world.

The Texas Ranger Museum houses Texas Ranger artifacts includ-ing antique revolvers, automatic handguns, shotguns, badges, photographs and much more. Sip a refreshing drink as you stroll through the 33,000 square feet of artifacts from Texas history. Don’t forget to grab a bite of delicious Texas BBQ in our Café and pick up some souvenirs in our gift shop! Located two blocks from the Alamo and one block from the Riverwalk, The Buckhorn Sa-loon and Museum and Texas Ranger Museum have something for everyone. We are proud to welcome a new generation of visitors!

The Conservation Society of San Antonio

NAME The Conservation Society of San Antonio

ADDRESS 107 King William Street, San Antonio, TX 78204-1312

PHONE 210-224-6163

FAX 210-224-6168

EMAIL conserve@saconservation.org

WEBSITE www.saconservation.org

KEY PERSONNEL Patti Zaiontz, President

PTGA REPRESENTATIVE Patti Zaiontz, President

SERVICES PROVIDED • Maintain Steves Homestead, Victorian Era House Museum,Tues.-Sun., 10 a.m.- 3:30 p.m. (tour information 210-225-5924)

• Yturri-Edmunds Historic site is open by appointment only. Call 210-224-6163 for information.

Founded in 1924, the Conservation Society of San Antonio is one of the oldest and most active community preservation groups in the United States. Beginning with efforts to prevent historic structures from being razed and to preserve such unique features as the San Antonio River Bend and the city’s Span-ish Colonial missions, the society has been responsible for saving most of the historic attractions which now make San Antonio one of the top tourist des-tinations in Texas.

Viva San Antonio Tours

NAME Abelan Shuttle Tours

ADDRESS 7547 Corian Park, San Antonio, TX 78249

PHONE 210-367-3955

EMAIL vivasatours@gmail.com

WEBSITE www.vivasanantoniotours.com

KEY PERSONNEL Luis Avellana, Owner Hortensia Avellana, Blessing

PTGA REPRESENTATIVE Luis Avellana, Owner

SERVICES PROVIDED • Tours• Transportation

Advent Tours & History

History at its Best!Let someone who knows San Antonio show you all it has to offer.

Viva San Antonio Tours provides its customers with a personal and authentic take on the history of San Antonio and surrounding areas. Viva San Antonio Tours, formerly known as Avelan Adventours, was founded in February 2005 and provides a variety of tours and transportation ser-vices in English, Spanish, and French.

Luis Avellana, CPG, owns and operates Viva San Antonio Tours and has extensive experience working in the tour-ism industry. Having previously worked as a tour guide for 10 years in his native Mexico working predominately with international tour groups, Luis has been a tour guide in San Antonio for the past 15 years and is known for providing an insightful take on Texas history.

World Heritage Office

The San Antonio Missions National Historical Park is one of 24 sites in the U.S. and the first in Texas to be designated a World Heritage Site by the United Nations Educational, Scientific and Cultural Organization (UNESCO). The World Heritage Office promotes the San Antonio Missions by maximizing the economic impact of the World Heritage status designation and enhancing the experience for visitors and residents through the implementation of the World Heritage Work Plan and related projects within the World Heritage Buffer Zone.

NAME City of San Antonio World Heritage Office

ADDRESS Physical Address: 101 S. Santa Rosa Ave., 2nd Floor, San Antonio, TX 78207. Mailing Address: P.O. Box 839966, San Antonio, TX 78283

PHONE 210-207-2111Rogelio Muñoz, Special Projects Manager, Rogelio.Munoz@sanantonio.gov

EMAIL colleen.swain@sanantonio.gov, blanche.mendoza@sananto-nio.gov, rogelio.munoz@sanantonio.govjavier.flores@sanantonio.gov, laura.serrano@sanantonio.gov

WEBSITE www.sanantonio.gov/WorldHeritageKEY PERSONNEL Blanche Mendoza, Facilities Operations Coordinator Rogelio

Muñoz, Special Projects ManagerJavier Flores, Marketing ManagerLaura Serrano, Special Projects Manager

PTGA REPRESENTATIVE Colleen Swain, Director, colleen.swain@sanantonio.gov 210-287-5865 (cell) 210-207-4089 (office)

SERVICES PROVIDED The World Heritage Office promotes the San Antonio Missions by maximizing the economic impact of the World Heritage status designation and enhancing the experience for visitors and res-idents through the implementation of the World Heritage Work Plan and related projects within the World Heritage Buffer Zone. In addition, the office manages San Antonio’s Creative City of Gastronomy Designation, and two historic facilities: Spanish Governor’s Palace, Mission Marquee Plaza.

Bylaws of the Professional Tour Guide Association of San Antonio, Inc.

Table of ContentsArticle 1 Article 6 Article 11Organization Meetings CommitteesArticle 2 Article 7 Article 12Objectives Nomination and Election of Officers BylawsArticle 3 Article 8 Article 13Code of Ethics Officers Parliamentary AuthorityArticle 4 Article 9 Article 14Membership Executive Board DissolutionArticle 5 Article 10Professional Education Finances

Article 1 - OrganizationSection 1-1. Name.The name of this organization is the Professional Tour Guide Association of San Antonio, Inc. (hereinafter referred to as the “Association”), established in January 1994 as a professional and educational association for individuals and organizations involved in the guided tour segment of the tourism industry.

Section 1-2. Purpose.The purposes of the Association are as follows:a. To increase the level of professionalism through continuing education of its members.b. To raise public and private awareness of the tour guide profes-sion.c. To address issues regarding the tourism industry with appropri-ate private, public, and governmental groups.d. To establish a professional standard by which all who work in the guided tour segment of the tourism industry can be mea-sured.e. To promote dedication, information accuracy, professionalism and commitment as the hallmarks of an Association member.

Section 1-3. Location.The mailing address of the Association is Post Office Box 830917, San Antonio, Texas 78283. However, meetings of the As-sociation’s members and committees may be held in such places within the state of Texas as may be designated by the Executive Board.

Section 1-4. Incorporation.The Articles of Incorporation were filed with the office of the Texas Secretary of State, and a Certificate of Incorporation was issued to the Professional Tour Guide Association of San Antonio on November 2, 2001, Filing Number: 800024660. The Corporation is a nonprofit corporation, exempt from paying income tax under IRS Code 501(c)(6).

Article 2 - ObjectivesThe objectives of the Association are as follows:a. Empower its members to give visitors an educational and entertaining experience that embodies the spirit of San Antonio and Texas.b. Promote the highest degree of professionalism for tour guides and provide professional and ethical standards against which our tour guides are measured.c. Provide an opportunity for the exchange of experiences and opinions regarding the tour guide profession and issues perti-nent to it and a forum for the development of common business interests and for camaraderie among its members.d. Establish curricula and conduct a course of study for the train-ing and certification for becoming a Certified Professional Guide. (henceforth referred to as CPG). e. Deliver continuing education for its members, including ap-proved Familiarization trips. (henceforth referred to as FAM trip, or FAM tour).f. Cooperate with other related professions and organizations in a common endeavor to promote and enhance the public’s percep-tion of the tourism industry.

Article 3 - Code of EthicsThe Code of Ethics of the association will be published in the January newsletter and read at each annual meeting as a reminder.

Code of EthicsThe Code of Ethics of the Association will be published in the Jan-uary newsletter and read at each annual meeting as a reminder.Code of EthicsAll members of the Association pledge to maintain the maximum degree of professionalism by adhering to the association’s Code of Ethics.1. Strive for excellence in all aspects of the profession and personally guarantee the integrity and accuracy of the material presented.2. Extend professional respect and a spirit of cooperation to fellow members.3. Maintain loyalty to the companies that contract for our services

and protect the confidentiality of proprietary information.4. Uphold the association’s philosophy of aspiring to excellence through a program of certification and continuing education.

Article 4 - MembershipSection 4-1. Categories of Membership.The five categories of membership in the Association are as follows:a. Corporate Memberb. Certified Professional Guide (CPG) Memberc. Sustaining Memberd. Associate Membere. Honorary Member

Section 4-2. Criteria for Membership.a. Corporate Member.1. Businesses or organizations that support the objectives of the Association and that wish to actively participate in the functions of the association may be invited to join or request membership in the Association as a corporate member. 2. Businesses applying for Corporate Membership must supply a State of Texas sales tax permit number, where applicable. 3. Corporate Members are entitled to one vote, and the individu-al representing that business or organization may hold the elected offices of treasurer, recording secretary, or membership secretary and may serve as chairperson or member of any committee. 4. A Corporate Member representative who is also a CPG is only entitled to one vote but may hold any elected office and serve as chairperson or member of any committee. 5. The number of Corporate Members shall not exceed forty percent (40%) of the total of the tour guide, sustaining and asso-ciate members.

b. Certified Professional Guide (CPG) Membership.1. A CPG Member is entitled to one vote and may hold any elected office. 2. Upon earning their CPG status, new graduates will be moved from Associate Member to CPG Member for the rest of the year at no additional fee.

c. Sustaining Member.1. A CPG who has been certified for twenty (20) years or more may request to be moved to the Sustaining Membership category. 2. A CPG who has been certified for fifteen (15) years or more and is seventy (70) years or more of age may request to be moved to the Sustaining Membership category. 3. Sustaining Members may participate in all PTGA activities and in discussions at meetings. There are no attendance require-ments, but Sustaining Members may not vote or hold elective office in the Association. Sustaining Members will be listed in the PTGASA directory in the tour guide section.

d. Associate Member.Individuals who desire to become a CPG and other individu-als who wish to support the Association by participation in its functions may apply for membership as an Associate Member. Associate Members are not entitled to vote or hold office. They may, however, take part in discussions during meetings of the

association. They may also serve as chairperson or member of any Association committee except Nominating, Professional Education, Ethics, or Bylaws.

e. Honorary Member.An individual whose contributions to the tourism industry are exemplary and worthy of special recognition may be given an Honorary Membership in the Association upon the recommen-dation of the Executive Board and an affirmative vote of the membership. Honorary Members are not entitled to vote or hold an elective office. They may, however, take part in discussions during meetings of the association.

Section 4-3. Dues.a. Dues must be received by January 15 to maintain membership and privileges. A billing notice will be published in the October, November, December, and January issues of the Association’s newsletter. b. Dues may be paid directly to the Professional Tour Guide Association of San Antonio. c. Any change in the amount of annual dues shall be approved by two-thirds (2/3) of voting members present and voting at the January annual meeting d. Members whose dues have not been received by January 15 will lose their CPG status and therefore Association membership. Membership may be reinstated by the following schedule:1) January 16 - January 31: Regular fee + $25 late fee2) February 1 - February15: Regular fee + $50 late fee3) February 16 and forward: Loss of CPG status. See Standing Rules concerning reinstatement.

Article 5 - Professional Education Section 5-1. Certification Course.a. The Association conducts a comprehensive course for certi-fication of tour guides, developed to facilitate excellence in the profession. To register for the certification course, a person must be an Associate Member or the designated PTGASA represen-tative of a Corporate Member. The skills and standards training includes but is not limited to: 1. Local, regional, and state core knowledge. 2. Tour guide techniques, conduct, and ethics. 3. Testing of individual proficiency.b. Students who successfully complete the required certification course will be awarded the Association’s pin, signifying their status as a CPG.

Section 5-2. Maintaining Certification.a. To maintain certification, a CPG must attend six (6) PTGASA monthly meetings and/or other PTGASA officially sponsored events, programs, or activities such as FAM tours, field trips, and educational seminars within the calendar year. b. Failure to maintain this standard will result in automatic loss of CPG status on the first day of the next calendar year following noncompliance.c. CPGs in danger of not meeting the annual requirement may request a waiver. The written waiver request must be based on exceptional circumstances and must be submitted to the Execu-tive Board by November 1 to be considered.

Article 6 - MeetingsSection 6-1. Monthly Meetings.The monthly meeting of the membership will be held on the first Tuesday of each month at a time to be set by the Executive Board. However, the monthly meeting may be held on another date for good cause, if approved by the executive board.

Section 6-2. Annual Meeting.a. The annual meeting of the association will be held on the first Tuesday of January of each year. However, the annual meeting may be held on another date for good cause, if approved by the Executive Board.b. The quorum requirement and voting eligibility will be deter-mined by the membership rolls as of December 31 of the previous calendar year. The annual meeting is designated for members only. At each annual meeting the voting members present and voting shall, at a minimum: 1. Consider the report of the activities of the executive board which includes a summary of the reports of each of the standing and designated committees. 2. Accept the financial report. 3. Adopt the annual budget. 4. Read the Code of Ethics.

Section 6-3. Notice of meetings.Written notice of each meeting of the membership shall be given in the Association newsletter.

Section 6-4. Quorum.The presence at any meeting of twenty percent (20%) of the vot-ing membership of the Association shall constitute a quorum for any action. If a quorum is not present at any meeting, the voting members present shall have the power to adjourn the meeting.

Section 6-5. Voting.Any action requiring a vote shall be adopted by a majority of voting members present unless the bylaws stipulate a greater proportion of votes. Members must be present to vote.

Section 6-6. Agenda.A printed agenda shall be available prior to all meetings of the membership.

Section 6-7. Guests.a. Guests may attend a maximum of two (2) meetings during the calendar year. After two meetings, guests must request member-ship in an appropriate category. b. The Executive Board may designate any meeting as “members only” for good cause. Members will be notified of such meetings through the Association’s newsletter.

Article 7 - Nomination and Election of Officers Section 7-1. Nominating Committee.

The Nominating Committee will be composed of five members. The Executive Board shall appoint the chairperson and one (1) member who is a past member of the Executive Board. Three (3) members shall be elected by the membership at the July meeting

of the association. Notice of the election shall be published in the June newsletter.

Section 7-2. Nomination.a. Nomination of officers of the Association shall be made by the Nominating Committee. b. Nominations for the annual election of officers shall be sub-mitted by the Nominating Committee to the Executive Board for publication in the Association’s newsletter at least thirty (30) days prior to the November meeting. c. Multiple candidates may be nominated for any position.d. Nominating Committee members may not nominate them-selves. e. Further nominations may be made by voting members of the Association from the floor with prior verbal or written consent of the nominee.

Section 7-3. Elections.a. Election of officers of the Association shall be by ballot at the November meeting. b. Votes will be counted by three (3) tellers appointed by the chair, and results shall be reported to the membership at that meeting. c. Candidates receiving a majority of votes cast shall be elected. d. Unopposed candidates may be approved by acclamation if so desired by the membership after a motion is made and seconded. A vote to elect unopposed candidates by acclamation may be conducted using voting cards rather than by ballot. e. All election materials