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Member Survey Results
May 2014
Membership
• Members Joined January – May 2013= 11
• New members in 2013=35
• Members Joined January – May 2014= 26
• 42% increase Y to Y
• Current members as of 6/6/14=179
Survey Response
• The LCCC Board conducted a survey of its membership to learn more about the membership and to begin long term plans for our Chamber.
• 179 members, 71 Responded=40% response rate
Membership Industry
1.41.41.4 2.82.8
2.84.2
4.25.65.6
78.49.811.2
14
22.5
Wholesalers
Employment, Travel
Family & Social Services
Accountants/Tax Service
Banking, Money Related
Contractors & Construction
Publishing, Broadcasting
Schools, Colleges
Non-Profit
Professional Service
Insurance
Restaurant
Marketing/PR
Real Estate
Health Care
Other
Number of Employees
56.3
7
14
5.612.6
4.2
1-1011-2526-5050-100>100No response
Business Location
43.60
9.80
32.30
2.80
11.20
ClemmonsLewisvilleWinston-SalemDavie CountyOther
Customer Location
Clemmons
Lewisville
Winston-Salem
Davie County
Other
0 10 20 30 40 50 60
50.7
33.8
54.9
12.6
29.5
Communication Method
Website
Newsletter
Text
0 20 40 60 80 100 120
15.7
97.1
12.8
11.4
12.8
Chamber Participation
Monthly Meetings
Community Day
BAH
Leads Groups
Education
BBH
0 20 40 60 80 100 120
95.4
63.6
43.9
40.9
27.2
24.2
Learn about LCCC
40.8
21.1
21.1
11.2
2.8 2.8
Word of MouthChamber staffOtherFriendWebsiteInternet
Seminar Topics
Marketing Small Business
Professional Development
Customer Service
Internet/Web Design
Green/Sustainable Business
Business Plans
Tax Issues
Local Regulations/permits
Workforce Issues
E-Commerce
Safety
Other
0 10 20 30 40 50 60 70
62.157.5
42.437.8
22.722.7
19.619.6
18.112.1
97.5
Willingness to Pay
$10-15
$25-50
Not Willing
No response
0 10 20 30 40 50 60 70
59.1
21.1
18.3
1.4
How is the Chamber meeting your expectations?
• Networking
• Visibility
• Referrals
• Information on changes and developments in the community
What is the biggest challenge facing your business?
• Finding new clients, growth
• Getting the word out about services
• Marketing, quality referrals
• Economy
• Government regulation
Is there anything you would like to see the Chamber do in the future?
• Host luncheons or workshops
• Voice for economic development issues in Clemmons and Lewisville
• Volunteer events/networking events
• Speakers from other communities similar in size to share information about programs
• Larger presence in the community
• Health and wellness fair
• More networking time
Do you feel that Chamber members support each other by either direct referral or first choice business to business partnering? If no, what ways would you like Chamber members to support each other?
• I definitely feel that Chamber members are great about referring business to each other.
• I think that some of the members do not know what other members' businesses offer. Possibly a few speed networking opportunities would allow businesses to relay what they do, offer, and are looking for.
Some Next Steps/Ideas
• Continue to increase LCCC brand in our community
• Onboarding process for new members
• Member directory
• Speed networking
• Economic development
• Health and Wellness Fair
• Community Resource
• Formal Plan—your board is working for you
