2 4 5 4 S A I N T A U G U S T I N E B L V D H A I N E S C I T Y F L 3 3 8 4 4• C E L L 4 0 7 - 2 2 3 - 6 2 5 0 • E - M A I L M E L I S S A A L V A R E Z 3 6 2 @ H O T M A I L . C O M

M E L I S S A A L V A R E Z

OBJECTIVETo be a contributing team member where my ability, education, and experience will be significant factor in achieving the company mission, vision, and goals.

EDUCATION

June 1987 New York School of Business New York, New York

Associate of Science Degree Business Management. GPA: 3.93/ 4.0 Scales Perfect Attendance Graduated with Honors System Analysis

SKILLS Efficiency in Office 98, 2000, Word, Excel, Access, Outlook, Power Point,

Internet. Efficient in Windows 95, 98, 2000, XP: Typing: 60 wpm Customer Service Strong negotiation and interpersonal skills Strong communication skills both oral and written Strong analytical and problem solving skills

PROFESSIONAL EXPERIENCE

2012– Present Embassy Suites Orlando LBVS Orlando, FloridaEngineering Administrative Assistant

Reviews and approves work assignments, equipment, and contracts related to projects to ensure compliance with established design criteria and standards.

Reviews contract documents, cost estimates and project status reports and develops new capital programs to meet future Authority needs.

Knowledge of permits and most Blue Print reading Budget Preparation and Monthly Analysis Coordinates work between various Authority departments, consultants,

contractors, utilities and other government and regulatory agencies Maintains library of substation electrical drawings and ensures that

required documents are cataloged efficiently and accurately. Monitors and provides instruction in compliance with Authority standards

and needs

2008–2012 Caribe Royale All Suites Hotel /Convention Center

Orlando, FloridaEngineering Coordinator

Budget Preparation and Monthly Analysis Accounts Payable Customer Service Technical Knowledge of Various Equipment Purchasing and maintain par levels for a fast paced Engineering shop Scheduling Payroll Coordinate large projects and functions for a full service hotel

2004 -2008 Radisson Resort Parkway Orlando, Florida718 Rooms- 6800 Sq Ft Convention CenterAssistant Executive Housekeeper-Full Service Hotel

Began Career as Office Coordinator and worked up to Asst. Executive Housekeeper

Responsible for cleanliness, orderliness and appearance of the entire Hotel.

Ensure that rooms are made as per company standard. Maintain par stock of guest supplies, cleaning supplies, linen and uniform. Organize inventories for linen, uniform and fixed assets. Pay particular attention while organizing pest eradication activities. Develop and implement Housekeeping systems and procedures Prepare reports for management information. Attending and resolving guest complaints as required. Verification of supplies consignments. Organize on-the job training and evaluate its effectiveness. Approval of the Functional Manual of the department and maintain

cleaning records per required brand standards. Recommend recruitment of new personnel Oversee Laundry Operations to ensure equipment, linen and staff are

meeting the daily needs of the hotel Coaching, Counseling, Evaluations per company requirements

1991-2000 Winthrop Management New York, NYAssistant Building Manager

Began Career as Office Coordinator to 535-545-509 Fifth Avenue Handled all Client Related Issues Ensure Codes and Standards per Building Requirements were met Ensure quality of Commercial Space per leasing requirements Oversee Engineering and Housekeeping Contract companies Payroll Budget