Melanie Hernandez151 Wading River Road, Center Moriches NY

631-375-8362 melaniehernandez037@gmail.com

OBJECTIVE

To obtain a high level position utilizing my experience in a stimulating work environment with an opportunity for growth and advancement. Creative multi-faceted administrative professional, experience managing personnel in a fast paced environment. I have excellent interpersonal skills and look forward to implementing them when given the opportunity.Highly experienced in posting deposits, payments and reconciling accounts with a high degree of accuracy.

Proficient in Microsoft Word, Excel, Power Point and Windows Proficient in Adobe Photoshop Comprehend Spanish with limited conversation

WORK EXPERIENCE

First Choice Medical, Eastport, NY 2007 - 2011

Office Supervisor – March 2010 – October 2011 Organized and generated daily, weekly and monthly patient activity reports. Facilitated submission of employee payroll to Human Resources. Managed staff in order to achieve daily and long term objectives. Trained front desk personnel

Medical Biller – February 2008 – October 2011 Post CPT and ICD-9 codes Post patient payments and adjustments Reconciled insurance claims Knowledge of Commercial, Worker’s Comp, No Fault and Medicare

Insurance Generate Referrals, Special Authorizations Exercised crisis intervention to resolve patient disputes

Medical Records Custodian – February 2008 – October 2011 Initiated a more organized system to respond to client inquiries in a prompt

manner. Analyze patients’ records for completeness, accuracy, and compliance with

protocols. Release information to lawyers and insurance carriers according to HIPAA

regulations.

Front Desk Receptionist - March 2007 – February 2008

Answered telephones, greeted patients, scheduled appointments, verified insurance and checked in and out patients. 

Popei’s Clam Bar, Coram, NY 2009-Present Bartender

Trained and supervised new bar and restaurant employees Performed all duties associated with providing an optimal bar and restaurant

experience Carried out duties associated with the bar including monitoring quality control,

opening and closing procedures, scheduling and supervision of new employees

Assisted in the development and implementation of new drink/menu roll out Provided consistent and professional guest service with character and

personality

EDUCATION

Fashion Institute of Technology 2005-2006 Photography Major