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M EP MEESEVA USER MANUAL FOR PDCL – NEW CONNECTION

MEESEVA USER MANUAL FOR EPDCL – NEW …apasp.meeseva.gov.in/manuals/EPDCL/New Connection -User...Above 0.5KW and upto 1 KW Above 1KW Category -VII General Purpose & Religious Places

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MEESEVA USER MANUAL

EPDCL

MEESEVA USER MANUAL

FOR

EPDCL – NEW CONNECTION

Procedure for applying the Request at Kiosk :

Table 1: Service information at Glance

Figure 1: EPDCL Department

Figure 2: New Connection Service Selection Screen

Figure 3: Application Request Screen

Figure 4: Application Request Screen

Figure 5: Discom Selection ................................

Figure 6: Application Home Screen

Figure 7: Service Type Selection

Figure 8: Consumer Details Screen

Figure 9: Location of Premises

Figure 10: Address for Communication Screen

Figure 11: Information Details Screen

Figure 12: Upload Documents List

Figure 13: Show Payment Section

Figure 14: Payment Confirmation Section

Figure 15: Receipt ................................

Figure 16: With Estimation Service

Figure 17: New Connection –

Figure 18: Service Type Selection

Figure 19: Consumer Details Screen

Figure 20: Location of Premises where supply is required screen

Figure 21: Address for Communication Screen

Figure 22: Do You Know Estimate Selection Screen

Figure 23: Estimate Details Request Screen

Figure 24: Estimate Details entered screen

Figure 25: More than one Voltage enter screen

Figure 26: Information Details Screen

Figure 27: Upload Documents List

Figure 28: Show Payment Section

Figure 29: Payment Confirmation Section

Figure 30: Receipt ................................

Contents Procedure for applying the Request at Kiosk : - ................................................................................................

List of Tables

Table 1: Service information at Glance ................................................................

List of Figures

Figure 1: EPDCL Department ................................................................................................

Figure 2: New Connection Service Selection Screen ................................................................

ure 3: Application Request Screen ................................................................

Figure 4: Application Request Screen ................................................................

................................................................................................

: Application Home Screen ..............................................................................................

Figure 7: Service Type Selection ................................................................................................

Figure 8: Consumer Details Screen ...............................................................................................

Figure 9: Location of Premises where supply is required screen ................................

Figure 10: Address for Communication Screen................................................................

Figure 11: Information Details Screen ................................................................

Figure 12: Upload Documents List ................................................................................................

nt Section ................................................................................................

Figure 14: Payment Confirmation Section ................................................................

................................................................................................

Figure 16: With Estimation Service Request Screen ................................................................

– With Estimation Application Home Screen ................................

Figure 18: Service Type Selection ...............................................................................................

Figure 19: Consumer Details Screen ................................................................

Figure 20: Location of Premises where supply is required screen ................................

Figure 21: Address for Communication Screen................................................................

Figure 22: Do You Know Estimate Selection Screen ................................................................

Figure 23: Estimate Details Request Screen ................................................................

Figure 24: Estimate Details entered screen ................................................................

Figure 25: More than one Voltage enter screen ................................................................

Figure 26: Information Details Screen ................................................................

Figure 27: Upload Documents List ..............................................................................................

Figure 28: Show Payment Section ...............................................................................................

nfirmation Section ................................................................

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EPDCL

The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and Distribution of Electricity. Under Electricity Sector Reforms agenda, Government of Andhra Pradesh promulgated Andhra Pradesh Electricity Reforms Act,into one Generating Company (APGENCO),Four Distribution Companies (APDISCOMs) CPDCL,EPDCL, NPDCL and SPDCL.

Note: -At present CPDCL, EPDCL and NPDCL

Category Type B User Charges INR 35/- Service Charges

Mentioned

Documents Required

1. Application Form

2. ID Proof

3. Owner Ship Certificate/Sale Dee

4. Photo*

5. Wiring Certificate

6. Signature

Table

Note: The asterisk (*) denotes mandatory requirement of documents.

Service Charges For EPDCL

Category Contracted Load

Category-I

(Domestic)

upto 0.25KW

Above 0.25KW and upto 0.5KW

Above 0.5KW and upto 1 KW

Above 1KW

Category-II

(Non-domestic)

upto 0.25KW

Above 0.25KW and upto 0.5KW

Above 0.5KW and upto 1 KW

Above 1KW

Category-VII

General

Purpose &

Religious Places

Per KW

PDCL-NEW CONNECTION SERVICE

The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and Distribution of Electricity.

tor Reforms agenda, Government of Andhra Pradesh promulgated Andhra Pradesh Electricity Reforms Act, 1998. The erstwhile APSEB was unbundled into one Generating Company (APGENCO), One Transmission Company(Four Distribution Companies (APDISCOMs) as part of the reform process

NPDCL and SPDCL.

EPDCL and NPDCL Discoms Services are provided through Meeseva.

Mentioned below

1. Application Form*

2. ID Proof *

. Owner Ship Certificate/Sale Deed/Gift Deed(Selected Proof Document)

*

ring Certificate*

Signature*

Table 1: Service information at Glance

The asterisk (*) denotes mandatory requirement of documents.

PDCL

Contracted Load Application

fees

Development

charges

upto 0.25KW

50

600

Above 0.25KW and upto 0.5KW 600

Above 0.5KW and upto 1 KW 1200

1200 + 1200 per

KW or part thereof

upto 0.25KW

100

300

Above 0.25KW and upto 0.5KW 600

Above 0.5KW and upto 1 KW 1200

1200 + 1200 per

KW or part thereof

100 1200 + 1200 per

KW or part thereof

The erstwhile Andhra Pradesh State Electricity Board which came into existence in 1959 was responsible for Generation, Transmission and Distribution of Electricity.

tor Reforms agenda, Government of Andhra Pradesh promulgated The erstwhile APSEB was unbundled

One Transmission Company(CPDCL) and as part of the reform process . Those are

Services are provided through Meeseva.

d/Gift Deed(Selected Proof Document) *

Development

charges Security deposit

80

200

200 per KW or

part thereof 1200 + 1200 per

KW or part thereof

800 per KW or

part there of

1200 + 1200 per

KW or part thereof

1200 + 1200 per

KW or part thereof

800 per KW or

part thereof

Procedure for applying the Request at Kiosk: This section contains instructions for the operators of the MeesevEPDCL- New connection Service

1) In MeeSeva home screen, under as depicted in Figure 1.

2) Select New ConnectionFigure 2.

Figure

Procedure for applying the Request at Kiosk: - This section contains instructions for the operators of the Meeseva web application to apply for

Service.

eva home screen, under List of Services, Select EPDCL Deas depicted in Figure 1.

Figure 1: EPDCL Department

New Connection Service under EPDCL Department Services

Figure 2: New Connection Service Selection Screen

a web application to apply for

Department services

Department Services as depicted in

3) Now New Connection request screen will be Displays as depicted in figure 3.

Note: Here Operator selects Without Estimation Request

CASE CASE CASE CASE –––– 1: New Connection 1: New Connection 1: New Connection 1: New Connection

4) Now New Connection – Without Estimation services depicted in Figure 4

5) Select Discom as EPDCL

Now New Connection request screen will be Displays as depicted in figure 3.

Figure 3: Application Request Screen

Here Operator selects Without Estimation Request

1: New Connection 1: New Connection 1: New Connection 1: New Connection –––– Without EstimationWithout EstimationWithout EstimationWithout Estimation

Without Estimation services request Screen will be Displayed. A

Figure 4: Application Request Screen

EPDCL as depicted in Figure 5.

Figure 5: Discom Selection

Now New Connection request screen will be Displays as depicted in figure 3.

Here Operator selects Without Estimation Request

Without EstimationWithout EstimationWithout EstimationWithout Estimation

request Screen will be Displayed. As

6) New Connection Request details page displayed

New Connection Request details page displayed. As depicted in Figure

Figure 6: Application Home Screen

6.

7) Select Service Type (eitherRequest. As depicted in Figure 7

Note: - Here I am selecting Service Type as Domestic

8) Enter Consumer Details such as Father Name, Social GroupIndividual/Other Legal Personal/Private Limited Company/Public Limited Company/Registered A Partner Ship/Supply(Populated based on service)

Note: - We can also pr

9) Enter Location of Premises such as House No, Street, Circle, Pincode, Section Name, Phase Type, Dept type, Location name, Existing/Adjacent Service No if Anybeen depicted in figure 9.

Figure 9: Location of Premises where supply is required screen

Type (either Domestic/Commercial/ General Purpose) based on Applicant

n Figure 7.

Here I am selecting Service Type as Domestic

Figure 7: Service Type Selection

Details such as Aadhaar No, Consumer Sur Name, Consumer Name, Social Group (either SC/ST/OTHERS), Consu

Individual/Other Legal Personal/Private Limited Company/Public Limited Company/Registered A Partner Ship/ Unregistered Partner Ship)Supply(Populated based on service). It has been depicted in figure 8.

pre-fill Consumer details with the help of Aadhaar number.

Figure 8: Consumer Details Screen

Enter Location of Premises such as House No, Street, Circle, Division, SubSection Name, Phase Type, Dept type, Location type(either Urban/Rural)

/Adjacent Service No if Any and Connected Load(In kw).

: Location of Premises where supply is required screen

based on Applicant

Consumer Sur Name, Consumer Name, Consumer Type(Either

Individual/Other Legal Personal/Private Limited Company/Public Limited ) and Purpose of

details with the help of Aadhaar number.

Sub Division, Urban/Rural),

and Connected Load(In kw). It has

: Location of Premises where supply is required screen

10) Enter Address for CommuniVillage/Ward, Pin Code, MobileFigure 10.

Figure

11) Enter Informant Details (Informant Name, Relation, Delivery Type, ID Proofand Type of Ownership) as

12) Collect the necessary supporting documents as indicated in the New Connection rpage scan the documents and upload into the

Note: All the mandatory fields have to be filled system.

Enter Address for Communication (Door No, Locality/Land Mark, State, Village/Ward, Pin Code, Mobile Number, Email id and Ration Card Number) as

Figure 10: Address for Communication Screen

Informant Name, Relation, Delivery Type, ID Proofas depicted in Figure 11.

Figure 11: Information Details Screen

Collect the necessary supporting documents as indicated in the New Connection rpage scan the documents and upload into the system, as depicted in Figure 1

Figure 12: Upload Documents List

All the mandatory fields have to be filled in; otherwise request will not be accepted by the

District, Mandal, and Ration Card Number) as depicted in

Informant Name, Relation, Delivery Type, ID Proof, ID Proof No

Collect the necessary supporting documents as indicated in the New Connection request system, as depicted in Figure 12.

otherwise request will not be accepted by the

Note: Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connection particulars. 13) Click Show Payment.

depicted in figure 13.

Note: - Here Charges are varies based on

14) Collect the amount from the Citizen and click depicted in figure 14.

Figure

Note: Ensure that you have sufficient balance with your service provider (SCA), else the system will not accept the request.

Ensure that the Location of Premises Details of the Consumer is accurate as the

concerned officials visit Premises Location during the verification of his/her New Connection

Show Payment. Another window appears requesting to Confirm

Figure 13: Show Payment Section

Here Charges are varies based on Category and Load Type.

Collect the amount from the Citizen and click Confirm Payment to submit the request

Figure 14: Payment Confirmation Section

Ensure that you have sufficient balance with your service provider (SCA), else the system will not accept the request.

Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connection

Confirm Payment as

Load Type.

to submit the request as

Ensure that you have sufficient balance with your service provider (SCA), else the

15) On confirmation, a receipt will be generated as will contain the Certificate delivery date.

CASE CASE CASE CASE –––– 1: New Connection 1: New Connection 1: New Connection 1: New Connection

16) At New Connection request screen Operator sedepicted in figure 16.

Figure

On confirmation, a receipt will be generated as depicted in the following figure. The receipt will contain the Certificate delivery date.

Figure 15: Receipt

1: New Connection 1: New Connection 1: New Connection 1: New Connection –––– With EstimationWith EstimationWith EstimationWith Estimation(Group (Group (Group (Group

& EODB Integration& EODB Integration& EODB Integration& EODB Integration At New Connection request screen Operator selects With Estimation radio button as

Figure 16: With Estimation Service Request Screen

depicted in the following figure. The receipt

(Group (Group (Group (Group –––– ‘NO’)‘NO’)‘NO’)‘NO’)

lects With Estimation radio button as

17) New Connection – With Estimation 17.

Figure 17: New Connection

With Estimation Request details page displayed. As depicted in Figure

New Connection – With Estimation Application Home Screen

As depicted in Figure

With Estimation Application Home Screen

18) Select Service Type (either Domestic/Commercial/Purpose/Religious Purpose etc….Applicant Request. As depic

Note: - Group Connection available only for Domestic and Commercial

Note: - Here I am selecting Service Type as

19) Enter Consumer Details sFather Name, Social Group (either SC/ST/OTHERS), Consumer Type(Either Individual/Other Legal Personal/Private Limited Company/Public Limited Company/Registered A Partner Ship/Supply(Populated based on service). It has been depicted in figure

Note: - We can also pre

Select Service Type (either Domestic/Commercial/Street lights/PWS & RWS/General Purpose/Religious Purpose etc….) and Group Connection Type (Yes / No)

As depicted in Figure 18.

Group Connection available only for Domestic and Commercial

Figure 18: Service Type Selection

Here I am selecting Service Type as ‘Domestic’ and Group Connection as ‘No’

Enter Consumer Details such as Aadhaar No, Consumer Sur Name, Consumer Name, Father Name, Social Group (either SC/ST/OTHERS), Consumer Type(Either Individual/Other Legal Personal/Private Limited Company/Public Limited Company/Registered A Partner Ship/ Unregistered Partner Ship) Supply(Populated based on service). It has been depicted in figure 19.

pre-fill Consumer details with the help of Aadhaar number.

Figure 19: Consumer Details Screen

Street lights/PWS & RWS/General and Group Connection Type (Yes / No) based on

Group Connection available only for Domestic and Commercial

’ and Group Connection as ‘No’

uch as Aadhaar No, Consumer Sur Name, Consumer Name, Father Name, Social Group (either SC/ST/OTHERS), Consumer Type(Either Individual/Other Legal Personal/Private Limited Company/Public Limited

Unregistered Partner Ship) and Purpose of

details with the help of Aadhaar number.

20) Enter Location of Premises Division, Section, Pincode, Dept type, Location type(either Urban/Rural), Location name, Existing/Adjacent Service No if AnyAgriculture service) and Lay

Figure 20: Location of Premises where supply is requir

21) Enter Address for Communication (Door No, Locality/Land Mark, State, District, Mandal, Village/Ward, Pin Code, Mobile Number, Email id and Ration Card Number) asFigure 21.

Figure

22) If consumer knows the Estimated info like, distance from see, DTR required, How many poles required, Pole type and Heights then Select Do You Know Your Estimation (Yes/No), which is used for deliver the service easily as depicted in Figure 2

Figure

Enter Location of Premises where supply is required such as House No, Street, Circle,

, Pincode, Dept type, Location type(either Urban/Rural), Location name, Existing/Adjacent Service No if Any, Solar Pump Set(Default value is ‘No

LayOut(either Yes/No). It has been depicted in figure 2

Location of Premises where supply is required screen

Enter Address for Communication (Door No, Locality/Land Mark, State, District, Mandal, , Mobile Number, Email id and Ration Card Number) as

Figure 21: Address for Communication Screen

If consumer knows the Estimated info like, distance from see, DTR required, How many e and Heights then Select Do You Know Your Estimation (Yes/No),

which is used for deliver the service easily as depicted in Figure 22.

Figure 22: Do You Know Estimate Selection Screen

such as House No, Street, Circle, , Pincode, Dept type, Location type(either Urban/Rural), Location name,

No’ except It has been depicted in figure 20.

ed screen

Enter Address for Communication (Door No, Locality/Land Mark, State, District, Mandal, , Mobile Number, Email id and Ration Card Number) as depicted in

If consumer knows the Estimated info like, distance from see, DTR required, How many e and Heights then Select Do You Know Your Estimation (Yes/No),

23) If Know your Estimate is ‘Yes’, then Estimate Details screen displayed as shown in Figure

23.

Figure

24) Enter all Estimate Details like, Distance from Sea Coast, Execution (Trunkey/Department),

DTP Required (Yes/No), LT Type (If DTR Required is Yes, then enter DTR Capacity, DTR Quantity and Dedicated DTR required fields also), Voltage, Length(in Meters), Pole Type, Pole Height(in Meters) as depicted in Figure 2

Figure

If Know your Estimate is ‘Yes’, then Estimate Details screen displayed as shown in Figure

Figure 23: Estimate Details Request Screen

tails like, Distance from Sea Coast, Execution (Trunkey/Department), DTP Required (Yes/No), LT Type (If DTR Required is Yes, then enter DTR Capacity, DTR Quantity and Dedicated DTR required fields also), Voltage, Length(in Meters), Pole Type,

n Meters) as depicted in Figure 24.

Figure 24: Estimate Details entered screen

If Know your Estimate is ‘Yes’, then Estimate Details screen displayed as shown in Figure

tails like, Distance from Sea Coast, Execution (Trunkey/Department), DTP Required (Yes/No), LT Type (If DTR Required is Yes, then enter DTR Capacity, DTR Quantity and Dedicated DTR required fields also), Voltage, Length(in Meters), Pole Type,

25) If Voltage is required more than click on Add New Row button and enter all as depicted in Figure 25.

Figure

26) Enter Informant Details (Informant Name, RelNo) as depicted in Figure

27) Collect the necessary supporting documents as indicated in the New Connection request page scan the documents and upload into the system, as depicted in Figure

Note: All the mandatory fields have to be filled in; otherwise request will not be accepted by the system.

is required more than click on Add New Row button and enter all as depicted in

Figure 25: More than one Voltage enter screen

Enter Informant Details (Informant Name, Relation, Delivery Type, ID Proof and e 26.

Figure 26: Information Details Screen

Collect the necessary supporting documents as indicated in the New Connection request page scan the documents and upload into the system, as depicted in Figure

Figure 27: Upload Documents List

All the mandatory fields have to be filled in; otherwise request will not be accepted by the

is required more than click on Add New Row button and enter all as depicted in

ation, Delivery Type, ID Proof and ID Proof

Collect the necessary supporting documents as indicated in the New Connection request page scan the documents and upload into the system, as depicted in Figure 27.

All the mandatory fields have to be filled in; otherwise request will not be accepted by the

Note: Ensure that the Location of Premises Details of the Consumer is accurate as the concerned officials visit Premises Location during the verification of his/her New Connection particulars. 28) Click Show Payment.

depicted in figure 28.

29) Collect the amount from the Citizen and click depicted in figure 29.

Figure

Note: Ensure that you have sufficient balance with your service provider (SCA), else the system will not accept the request.

Ensure that the Location of Premises Details of the Consumer is accurate as the

it Premises Location during the verification of his/her New Connection

Show Payment. Another window appears requesting to Confirm Payment

Figure 28: Show Payment Section

mount from the Citizen and click Confirm Payment to submit the request

Figure 29: Payment Confirmation Section

Ensure that you have sufficient balance with your service provider (SCA), else the ystem will not accept the request.

Ensure that the Location of Premises Details of the Consumer is accurate as the it Premises Location during the verification of his/her New Connection

Confirm Payment as

to submit the request as

Ensure that you have sufficient balance with your service provider (SCA), else the

30) On confirmation, a receipt will be generated as depicted in the following figure. The receipt will contain the Application No, Consumer Details, Load details, Category, EPDCL Reg No, EODB Reg No, Estimation Amount,

Note: - On submission of the request,

Connection Service has been entered vide Application Number, Transact

31) On submission, the request will be sent to the work flow of the respective

further processing.

32) Once the request is approved by

Connection Certificate from franchise

On confirmation, a receipt will be generated as depicted in the following figure. The receipt

Application No, Consumer Details, Load details, Category, EPDCL Reg No, EODB Reg No, Estimation Amount, Certificate delivery date, etc…as depicted in Figure

Figure 30: Receipt

On submission of the request, Consumer Receives Message. Like your Request for

has been entered vide Application Number, Transaction Id and sent to Dept.

On submission, the request will be sent to the work flow of the respective

Once the request is approved by Department, Then citizen need to collect thefrom franchisee where he/she applied for the Certificate.

On confirmation, a receipt will be generated as depicted in the following figure. The receipt Application No, Consumer Details, Load details, Category, EPDCL Reg No,

, etc…as depicted in Figure 30.

Message. Like your Request for New

ion Id and sent to Dept.

On submission, the request will be sent to the work flow of the respective Department for

Then citizen need to collect the New e where he/she applied for the Certificate.