MC Report Aliya 1

Aliya Hameed Sabri

Registration #: 31288

Managerial Communication

Submitted To: Mr. Aseem Majid Rizvi

Submission Date: December 7, 2015

Leadership and Change Management Page 1

ACKNOWLEDGEMENT

Our first and foremost humble gratitude to “Allah” the Almighty for giving us the valor to

remain dedicated to make this report.

I would like to thank Sir Aseem M. Rizvi for his direction, assistance, guidance,

recommendations and suggestions. His method of teaching is exceptional and his words of

wisdom will ever be remembered. He has offered us a valuable support and encouragement for

conducting the workshop on Leadership and Change Management.

Lastly, I would like to thank my classmates, especially my Finance Team for their support and

suggestions during the commencement of entire event and workshop itself.


Table of Contents

Date and Venue:..............................................................................................................................3

1. Introduction:............................................................................................................................4

1.1 Idea Generation:................................................................................................................4

1.1.1 Choices Given:...........................................................................................................4

1.1.2 Final Decision:...........................................................................................................4

1.2 The Workshop on Leadership and Change Management:................................................5

1.2.1 Basic Contents of Workshop:....................................................................................5

2. Budget Expense and Detail....................................................................................................10

3. The Event:..............................................................................................................................11

Training Experience:.................................................................................................................12

4. Conclusion:............................................................................................................................14


FINAL REPORT OF TRAINING WORKSHOP ON

LEADERSHIP AND CHANGE MANAGEMENT

FOR THE STUDENTS OF MANAGERIAL COMMUNICATION

Date and Venue:

The training-workshop took place on November 28, 2015 at the Iqra University EDC Campus

Mini Auditorium. The trainer, Mr. Subhan Ahmed Mirchawala, arrived at the venue at 6:00 PM

on November 28, 2015 in order to fine-tuning of the agenda and coordination of facilitation.

The Trainer:

Mr. Subhan Ahmed Mirchawala is the CEO of Mirchawala Hub of Accountancy. He is an

entrepreneur, public speaker, corporate trainer and counsellor on the forums of IBA, ICAP,

Karachi University, Mohammad Ali Jinnah University, Bahria University, NED, SZABIST,

KASBIT, The City School, Aga Khan University, Youth Parliament, Education Ministry, and

international level in Singapore. He has great understanding of the program and a great

appreciation of what it takes to truly make Leadership and Change Management continue on a

path of progress, and a remarkable vision of the future of leadership.

He is also an ACCA member, PIPFA member, topper in ACCA. He has a great media presence

as social and business expert, such as Dawn News, News One, Capital TV, Din News, and

Business Plus. He is working with Al-Hamd, COMMECS, L'ecole for Advanced Studies, PIA,

The City School and ARTT Business School. He is the CEO of Mirchawala Hub of

Accountancy.


Objective:

The main objective of our workshop was to prepare students of Managerial Communication to

deal with changing roles of leadership and the importance of bringing change, the resistance of

people towards change and the ways through which we can overcome it a.

1. Introduction:

The Workshop was based on the mutual agreement among the entire class of Managerial

Communication. This workshop was basically conducted to enable us to learn to communicate

and work in teams demonstrating our individual skills to the best of its potential and attain a

desirable outcome.

1.1 Idea Generation:

The idea was initially suggested by our teacher, Mr. Aseem M. Rizvi, teaching Managerial

Communication.

1.1.1 Choices Given:

He gave us 07 topics for presentation along with a choice of conducting a

workshop.

1.1.2 Final Decision:

The entire class agreed upon organizing and attending the workshop after a lot of

discussion between the classmates. The Workshop was conducted on “Leadership

and Change Management” by Mr. Subhan Ahmed Mirchawala.


Sir approved the following topics for the workshop:

1- Press release writing.

2- Leadership.

3- Leadership and change management.

Finally, the third topic, Leadership and Change Management, selected and approved by Sir

Aseem M. Rizvi.

1.2 The Workshop on Leadership and Change Management:

1.2.1 Basic Contents of Workshop:

The basic contents of the workshop are as follows:

1.2.1.1 Guest Speaker:

Our guest speaker was Mr. Subhan Ahmed Mirchawala who is a member of ACCA and owner of

Mirchawala Hub of Accountancy. He has conducted many workshops in the University of

Karachi, SZABIST, and IoBM, etc.

1.2.1.2 Whatsapp Group:

After the guest speaker had been approved by Sir Aseem M. Rizvi, our classmates made a

Whatsapp group, through which all the members of the class got in contact and shared their

ideas, views and progress regarding the workshop.


1.2.1.3 Teams:

In order to conduct the workshop in an effective and systematic manner, 05 teams were made to

divide the tasks among the classmates according to their expertise. Following were the groups

that were made

1- Event Management.

2- Finance.

3- Administration.

4- Logistics.

5- Print, Media and Marketing.

There were 45 students in the class and 44 participated in the event. Open choices were given to

everyone to select any one group of their choice and expertise. Subsequently group heads were

selected with mutual understanding and consent.

The names of group heads and members are as follow:

Event Management:

This Group was divided into two sub groups:

Management.

PR.

Management Group:

1. Mashood-ul-Haq (Team Leader).

2. Syed Nabeel Zia (Management Leader).

3. Navira Khawar.


4. Nazia Perveen.

5. Abdullah Ozri.

6. Waleed Shaikh.

PR Group:

1. Sofia Majeed (PR Leader).

2. Sara Shaikh.

3. Shahzeen Kazmi.

4. Bushra Zahid.

5. Shahzaib Bashir.

6. Shabahat Noreen.

Finance:

1. Aliya Hameed Sabri (Team Leader)

2. Saadullah Arian

3. Fahad Islam

4. Munawwar Ahmed Memon.

5. Muhammad Ebrahim

6. Ahmed Hassan.

7. Murad Mansoor Ali

Administration:

1. Saba Saher (Team Leader).

2. Rashid Nazir.


Print, Media and Marketing:

1. Rafeel Shamim (Team Leader).

2. Furqan Ahmed.

3. Abdullah Moin.

4. Novroz Lakhani.

5. Salika Sattar.

6. Ghania Haider.

7. Umair Khanani.

Logistics:

1. Rehan Raza (Team Leader).

2. Muhammad Zeeshan

3. Asadullah Yaseen.

4. Waqar Ahmed Khan

5. Jessica Mathew.

6. Anam Shakil.

7. Muhammad Shahwez Yaqoob.

8. Rufina Dice.

9. Nudrat Rao.

10. Abid Hussain.

11. Sohail Ahmed.

12. Abdul Maalik.


Team Responsibilities:

Event Management:

Coordination with other teams.

Responsible to manage the event.

Responsible for publicity of the event.

Responsible for interior arrangement and venue management.

Responsible to set up the information counter to entertain and inform the participants.

Finance:

Responsible to collect contribution money, Rs. 1,000, from each student.

Responsible for allocation of budget to different teams.

Responsible for record keeping of the invoices and receipts.

Responsible to make finance report and balance sheet.

Responsible to submit photocopy of each bill to every participant.

Responsible to make sure everyone received the remaining amount.

Print, Media and Marketing:

Social media promotion.

Fulfilling the printing stuff requirement.

Promote the event by the mean of different marketing tools, i.e. Facebook, Tweeter,

Word of Mouth, etc.

Printing of the 2 Panaflexes 8x10 ft in size, 4 posters of 31 inch, and 50 certificates of

half A4 sheet size.


Logistics:

Responsible for arranging refreshments that were to be provided during the workshop.

Responsible for arranging special refreshment table for guest speaker and our teacher.

Responsible for arranging training material, pen, papers, etc. as per speaker’s

requirements.

Responsible for arranging catering services.

Responsible for arranging bouquets, flower arrangement, etc.

Administration:

Responsible to coordinate with all groups. Responsible for check progress of each group in a timely fashion. Responsible to play a bridge between the speaker and the Event Management team. Responsible for coordination with the teacher to brief about the progress.

2. Budget Expense and Detail

Note Rupees

Fund Collection From Students 44,000

Expenses Incurred Refreshment 20,850 Logistics 7,515 Print & Media 11,450

39,815

Remaining Balance 4,185

Note: Figures have been rounded off to the nearest rupee.


3. The Event:

The event began at 06:30 PM on Saturday, November 28, 2015. The event was a success

because the trainer was a well-renowned public speaker. His training session was not only

informative, but also entertaining. The guest speaker arrived at the venue sharp 06:00 PM and

was received by the protocol team and escorted to meet with Mr. Aseem M. Rizvi. The event

began on time. Opening speech was delivered by Syed Nabeel Zia, a student of Managerial

Communication class, and right after that he invited the guest to take over the stage and start the

workshop training session. Mr. Subhan Ahmed Mirchawala kept the attendees engaged at all

times with his daily life examples and active coordination with the participants. All the groups

worked together in order to make it a success. On the final day everyone was helping each other

regardless of which group was their responsibility. The real meaning of team work was seen on

that day due to which everything went smoothly despite of some minor issues in the beginning.

3.1 The Workshop Learning Experience:

Some of the points of the session that Mr. Subhan Mirchawala highlighted as are as below:

How should one react to change?

When should one react to change?

How do people react to change?

Communication process.

How to lead in the difficult time?

Kurt Lewin’s Theory of Change Management.

How to engage others to get the work done?

How to take your skill to the next level?

How to recognize and address your blind spots as a leader?

How to develop leadership skills?

One should take risk to his/her life to make a difference.


Advised students to read Harvard Business Review and The Economist.

Training Experience:

The training was very helpful as it demonstrated the reason why it is so difficult to bring about a

change in any organization. It helped us to understand how change must be brought without

resistance of people. Since people like familiarities and pattern, it is a very difficult task to get

them to adapt to new things as they have a fear of losing their power. Through this workshop,

we learnt that adapting change is an essential part of our life. If we resist change, we will not be

able to succeed in future. The entire workshop not only taught us how to avoid resistance from

people towards change, but also made us understand the importance of change in life. It also

taught us how to keep the attendees engaged in the workshop and not bore them. The workshop

was a success because we worked as a team despite having personal differences.

Communication is the only way to bring change and make it happen all over successfully.

Through communication, it will be easy for anybody to bring it. Kurt Lewin’s Theory of Change

Management description in the training session was helpful to understand the change

management process.

1. Unfreeze

2. Change

3. Refreeze

- First part is unfreeze in which you have to communicate why change is necessary, make

sure everybody knows about it and what is being changed. Make sure you deal with

people’s doubts and concerns.


- Next comes the change itself. This is where people get the idea that the things are going

to be different. Keep communicating how the change will benefit them all, so they all

continue to support it. Remember that, change does not come itself over night, so give

people time to adjust to it.

- The third part is refreeze. When your organization gets used to of the change and the

new culture. Make sure in the last step people get the support and training to stay on the

right track and check regularly that change has happened and people using the new

process and implementing it.

It is important to give them reward if they have been adjusted into the change and should

celebrate it to motivate others to get the part of it and as well it will help them to believe that

upcoming future change will be beneficial for them. Developing leadership skill is one of the

hardest tasks ever. One has to take the ownership of all the things and one thing to be

remembered that you cannot do all things by yourself. You have to take the risk in the difficult

circumstances.

Our teacher and all my classmates were praising Mr. Subhan Ahmed Mirchawala’s style of

delivering with simple examples from daily life that how a daily table tennis match can be an

interactive tool between employees and the management and what a role this interaction can play

in positive reinforcement of change in working environment. The concept of living in VUCA

World and how to deal with resistance for change would definitely help management students

like me to tailor our skills in the light of Kurt Lewin's Model of Change of Unfreeze, Move and

Refreeze for our upcoming professional interactions.

He specially recommended for the attendees to read Harvard Business Review articles, The

Economist and books like "Who Moved My Cheese."


4. Conclusion:

We as the whole class learnt a lot about the change management and how it will work in the

different situations of life. How one can deal with the resistance when change in any

organization occurs and how one can develop leadership skills by taking risk (when needed) in

his\her life.

Conducting a workshop was a great learning experience for me as a person and as part of the

event organizing team. It actually gave us the experience of working together as a team and

supporting each other. We learnt the importance of communication skills in the entire activity

since we had to communicate with a number of people/vendors with different mindset and the

importance of group work, for which we are thankful to Mr. Aseem M. Rizvi, who gave us this

opportunity. Despite of all the issues and commotion the event turned out to be as a success.


Documents

MC Report Aliya 1