Master of Business Administration (MBA)

Information Provided On: Program Structure Syllabus List of Reference Books

1. Program Structure for MBA (Revised Fall 2007):First Sub. Code Subject Semester Title Credits MB0022 Management process and Organization Behavior MB0023 Business Communication 3 B0024 Statistics for Management M 3 B0025 Financial and Management Accounting M 3 B0026 Managerial Economics M 3 B0027 Human Resource Management M 3 otal T Credits 18

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Sub. Code MB0028 3 B0029 M 3 B0030 M 3 B0031 M 3 B0032 M 3 B0033 M 3 otal T 36

Second Semester Subject Title Credits Production & Operation Management Financial Management Marketing Management Management Information System Operations Research Project Management Credits

Third Semester Sub. Subject Title Credits Code MB0034 Research Methodology 3 B0035 Legal Aspects of Business M 3 roject (continued into the fourth P semester) Electives : roup I Finance G MF0001 Security Analysis & Portfolio Management 2 F0002 Mergers & Acquisitions M 2 F0003 Taxation Management M 2 F0004 Internal Audit & Control 2 M Group II Marketing MK0001 Sales, Distribution & Supply Chain Management 2 K0002 Consumer Behaviour 2 M

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MK0003 Retail Marketing 2 K0004 Marketing Research M 2 Group III Human Resource Management MU0001 Manpower Planning & Resourcing 2 MU0002 Management & Organizational Development 2 U0003 Employee Relations Management M 2 U0004 HR Audit M Group IV Information Systems MI0024 Software Engineering 2 I0025 Database Management Systems (DBMS) M 2 I0026 Computer Networks 2 M MI0027 Business Intelligence and Tools 2 Group V - Banking MA0027 Financial Systems & Commercial Banking 2 A0028 Banking Related Laws & Practices M 2 A0029 Banking operations 2 M MA0030 Retail Banking 2 Group VI Retail Operations ML0001 Warehousing and Supply chain Management 2 L0002 Buying and Merchandising 2 M ML0003 Stores Operations 2 L0004 Retail IT Management M 2 otal T Credits 50

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Fourth Semester Sub. Subject Title Credits Code MB0036 Strategic Management & Business Policy 3 B0037 International Business Management M 3 roject P (continued from third semester) Electives : roup G I Finance MF0006 International Financial Management 2 F0007 Treasury Management M 2 F0008 Merchant Banking & Financial Services M 2 F0009 Insurance & Risk Management M 2 Group II MK0006 Marketing Marketing & Customer Services RelationshipManagemen t MK0007 Advertising Management & Sales Promotion 2 K0008 M EMarketing

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MK0009 International Marketing 2 Group III Human Resource Management MU0006 Compensation & Benefits 2 U0007 Performance Management &n Appraisal M 2 U0008 Talent Management & Employee Relations M 2 U0009 Change Management 2 M Group IV Information Systems MI0029 ERP MI0030 E-Commerce & Web Design 2 I0031 Technology Management 2 M MI0032 E-CRM and Supply Chain Management 2 Group V - Banking MA0032 Merchant Banking & Financial Services 2 A0033 Treasury Management M 2 A0034 Corporate Banking 2 M MA0035 Institutional Banking 2 Group VI Retail ML0006 Operations Marketing and Customer Services RelationshipManagemen t ML0007 Advertising Management and Sales Promotion 2 L0008 Mall Management M 2 L0009 Project Management M 2 otal T Credits 68

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2. Syllabus for M.B.A (Revised Fall 2007)First Semester I Management Process and Organizational Behavior (3 Credits) Subject Code - MB0022Unit 1: Organizational Behaviour Introduction The Functions of Management Assessment Self Questions Management Skills Managerial Roles Definition of Organisation Behaviour and Features of Nature OB Organizational Behaviour as a Discipline Goals of Organizational Behaviour Contributing Discipline to OB Challenges of Organization Behaviour Unit 2: Foundation of Organizational Behaviour: Behaviour Introduction Basic model of Individual Behaviour Biographical Characteristics Abilities Theories of learning Principles of reinforcement Limitations of behaviour modification Unit 3: Values, Attitudes and Job Satisfaction Introduction Values Contemporary ethical issues in Organizations Attitude Cognitive dissonance theory Work attitudes and job satisfaction Unit 4: Personality & Emotions Introduction Definition of Personality Determinants of Personality Theories of Personality

Individual

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Personality characteristics organization Emotion Theories of Emotion Unit 5: Perception Introduction Perception Process Barriers to perception Impression management Attribution in organization Kelley's Attribution Theory

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Unit 6: Motivation Introduction Process of Motivation Nature and Importance of Motivation Theories of Motivation Tools Motivating Special issues in Motivation Unit 7: Group Behaviour Introduction Types of Groups Characteristics of Groups Structure Group Techniques for Group Decision Making Understanding Group Productivity Undertaking Work Teams Unit 8: Power and Politics in Organizations Introduction Sources of Power in Organizations Political behaviour in organization Unit 9: Conflict Management Introduction Definition of Conflict Conflict management strategies Negotiation Stress Managing Stress Framework for Preventive Stress Management Crisis management

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Unit 10: Organizational Change and Development Introduction Organization ChangeResistance to Change Approaches to Organizational Change Definition of Organizational Development Intervention or OD TechniquesOrganization Learning Organizational Effectiveness

II Business Communication (3 Credits) Subject Code - MB0023Unit 1: Language and Communication Introduction Definition of Communication Process The of Communication Barriers to Effective Communication Types of Communication The Impact of Communication on Performance Unit 2: Remedial English Introduction Parts of Speech Sentences Subject-Verb Agreement Voice and Passive Active Voice Degrees of Comparison and Indirect Direct Speech Unit 3: Oral Skills for Effective Communication Introduction Advantages and Disadvantages of Oral Communication One-to-One Oral CommunicationOral Presentations Unit 4: Listening Skills Introduction What is listening? Types of Listening Barriers of Effective Listening Strategies for Effective Listening

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Semantic MarkersListening to Customer Complaints Unit 5: Reading Skills Introduction What is reading? of reading Types SQ3R Technique Of Reading

Unit 6: Writing Skills Introduction Note Taking Paraphrasing Elements of writing Business Letter Writing Other Business Communications Unit 7: Organizational Communication Introduction Communication in an Organisation Meeting s Memo Circulars and Notices Report Writing Principles of Proof Reading Unit 8: Problems of Style Introduction Uses of Punctuations Punctuation Categories Unit 9: Group Discussion and Interview Introduction Group Discussion (GD) Meaning and Purpose Job Interviews

III Statistics for Management (3 Credits) Subject Code - MB0024Unit 1: Introduction to Statistics Introduction Collection, Classification and Presentation of Data Measures of Central TendencyMeasures of Dispersion

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Unit 2: Probability Introduction Basic terminology used in Probability Mutually Exclusive Events Types of Probability Relative Frequency of Occurrence Subjective Probabilities Probability Rules Probabilities under Conditions of Statistical Independence Probabilities under Conditions of Statistical Dependence Bayes theorem

Unit 3: Probability Distributions Introduction Bernoulli Distribution The Poisson Distribution Normal Probability DistributionContinuous probability The distribution Unit 4: Sampling and Sampling Distributions Introduction Types of Sampling Random Sampling or Probability Sampling Sampling Distributions The Relationship between Sample size and standard error Unit 5: Estimation Introduction Point Estimates Interval Estimates: Basic Concepts Interval Estimates and Confidence Intervals Calculating Interval Estimates of the Mean from Large Samples Calculating Interval Estimates of the Proportion from Large Samples Interval Estimates Using the t Distributio students n Determining the Sample size in Estimation Unit 6: Testing of Hypothesis Concepts Basic to the Hypothesis Testing Procedure Testing Hypotheses Testing of Means when Hypothesis is known s Hypothesis Testing of Proportions: Large Samples Hypothesis Testing of Means when s is not known

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Unit 7: Chi Square and ANOVA Introduction 2 as Chi square a test of independence Analysis of Variance (ANOVA) Unit 8: Simple Correlation & Regression Introduction Correlation Regression Unit 9: Business Forecasting & Time Series Introduction Business Forecasting Time Series Unit 10: Index Numbers Introduction Index Number Definition Index Numbers Types of Limitations of Index Numbers Utility and Importance of Index Numbers IV Financial and Management Accounting (3 Credits)Code - MB0025 Subject Unit 1: Financial Accounting Introduction Introduction Basic Accounting Concepts Entry Accounting Double The Accounting TrailFinancial Statements and their NatureAccounting Equation The Unit 2: Primary Books Introduction Ground Rules of Journal Entry Types of Journals Unit 3: Secondary Books Introduction Types of secondary books Posting techniques in the ledger An

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Unit 4: Trial Balance and Final Accounts Introduction Preparation of the Trial Balance Errors and their Rectification Final Accounts Unit 5: Introduction to Management Accounting Introduction Decision-making as a Nucleus of Management Meaning and Scope of Management AccountingCost Analysis Budgetary Control Standard Costing and Variance Analysis Financial Analysis Relevant Cost Management Accounting Framework Functions of Management Accounting Special Features of Management Accounting and Demerits of Management Merits Accounting Differences between Management Accounting and Financial Accounting Unit 6: Financial Statement Analysis Introduction Meaning of Ratio Analysis Classification of Ratios Advantages of Ratio Analysis Limitations of Ratio Analysis Computation of Ratios (Problems) Unit 7: Funds Flow Analysis Introduction Meaning of Fund Flow Statement Objectives of Fund Flow Statement in Preparation of Fund Flow Steps Statement Computation of changes in Working Capital and Fund from Operation Unit 8: Cash Flow Analysis Introduction Meaning of Cash Flow Statement Objectives of Cash Flow Statement of Cash Flow Uses Statement in Preparing Cash Flow Steps Statement Difference between Cash and Fund Flow Statement

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Computation of Cash from Operations Unit 9: Understanding Cost Introduction Meaning of Cost Statement of Cost or Cost Sheet Valuation of W-IP Unit 10: Marginal Costing and Break-even Analysis Introduction Concept of Marginal Costing Break-even Chart Break-even Analysis Advantages (or Applications) of Marginal Costing Limitations of Marginal Costing Some Useful Equations of Marginal Costing Unit 11: Budgetary Control Introduction Meaning of Budget Essential Features of Budgetary Control Steps in Budgetary Control of Budgets Types Advantages of Budgetary Control Limitations of Budgetary Control Unit 12: Standard Costing Introduction Meaning & Definition of Standard Costing Standard Costing & Budgetary Control Establishment of Standard Cost Variance Analysis V Managerial Economics Credits)Code - MB0026 Subject (3

Unit 1: Demand Analysis Introduction What is Managerial Economics? Demand Analysis Elasticity of Demand Demand forecasting and methods of demand forecasting

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Unit 2: Market Equilibrium Introduction Supply Analysis Market Equilibrium Unit 3: Production Function Introduction Cost concept Production function Unit 4: Objectives of Firms Introduction Profit Maximization Model Economist Theory of FirmCyert and Marchs Behavioural theory Marris Growth Maximisation Model Baumol Static and Dynamic Model Williamsons Managerial Discretionary theory Unit 5: Revenue Analysis and Pricing Policies Introduction Revenue Analysis Pricing Policies Unit 6: Market Analysis Introduction Market Structures Industry Analysis Unit 7: Operational Significance of Consumers Surplus Introduction Meaning of Consumer Surplus Producers Surplus Unit 8: Macro Economics and Business Decisions Introduction Basic concepts of Macro Economics Macro Economic Ratios Unit 9: Consumption and Investment Function Introduction Consumption Function Investment Function

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Unit 10: Stabilization Policies Introduction Monetary Policy Fiscal and Physical Policy Physical Policy Unit 11: Business Cycle Introduction Business Cycle Theories of Business Cycle Inflation Unit 12: Natural Environment and Business Introduction Externalities and Environmental degradation

VI Human Resource Management (3 Credits) Subject Code - MB0027Unit 1: Human Resource Management Introduction The Human Resources and their Importance Economic & Non Economic Factors and their Interaction Evolution of the Management of Human Resources: Indian Context Human Relations TheoryObjectives of Human Relations Factors Responsible for Growth of Human Relations The Position in India The Human Relations Movement Scope of Human Relations Distinction between Personnel Management & Human Resources Management Unit 2: Human Resource Planning & Selection Policy Introduction Human Resource Planning Need for Human Resource Planning Process of Human Resource Planning Human Resource Planning System Responsibility for Human Resource Planning Selection Policy Recruitment Policy Factors Affecting Recruitment

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Sources of Recruitment Recruitment Practices in India Problem of the "Sons of the The Soil' Assessment of the Recruitment Programme Steps in Selection Procedure Unit 3: Employee Growth & Development Training Introduction Meaning of Training: Objectives of TrainingImportance of Training Training Needs Identification Organization Total Analysis Task Analysis Man Analysis Training Areas identified by TrainersResponsibility for Training Training Organization Planning Lead Time Types and Techniques of Training and development: Objectives of Training Methods Classification of Training Methods/Techniques. by Training Supervisors and Importance of Management Need Development Evaluation of Training Why Training Fails? Improving Effectiveness of Training Unit 4: Performance Appraisal Employee Review, Evaluation and Recognition to Evaluate: Evaluation How Techniques Individual evaluation Methods Multiple-person Evaluation Methods Other MethodsAppraisal, Praise or Recognition Rewards and Incentives Promotions 360 Degree Appraisal Unit 5: Compensation Management Introduction Wage & Salary Administration Job Satisfaction Wage and Salary Administration

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Machinery for Fixing Wages Job Evaluation Objectives of Job Evaluation Job Evaluation Methods Advantages and Limitations of Job Evaluation Promotion & Transfers Unit 6: Morale and Motivation Introduction Meaning of MoraleImportance of Morale Morale and Productivity Measurement of Employee Morale Indices of Low Morale Improving Morale Motivation Rules of Motivating Ways to Motivate plant Eight Employees Theories of Motivation Employees and Motivation Distinction between Morale and Motivation Unit 7: Discipline and Disciplinary Procedure Introduction Meaning of Discipline Objectives of Discipline Principles for Maintenance of Discipline Ingredients or Guidelines of a Disciplinary Basic ActionDisciplinary - Action Penalties Procedure for Disciplinary Action Dismissal and Discharge of an Employee Discharges of an Employee Unit 8: Grievance and Grievance Procedure Introduction What is a Grievance? do Grievances Why Arise? Importance of Grievance Handling The Grievance Handling Procedure Arbitration

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Unit 9: Groups and Group DynamicsIntroduction Meaning of Group Characteristics of a Group Functions and Goals of Groups The Types of Groups Formal Work Groups Informal Work Groups Group Characteristics Decision Group making Advantages of Group Decisionmaking Dynamics Group Principles of Group Dynamics Unit 10: Leadership Introduction What is Leadership? Theories of Leadership Classification of Leadership Functions of a Leader Ten Commandments of Leadership Leadership Styles Managerial Grid Types of LeadersTransformational Leader or Leadership Charismatic Leadership Differences between Managers and Leaders

Second Semester I Production and Operations Management (3 Credits) Subject Code - MB0028Unit 1: Production Management Introduction Integrated Production Management System Productivity Capital productivity Labour Productivity Personnel Productivity Training Computer Integrated Manufacturing

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Split-case Order Fulfilment Methods and Mechanization General Methodology of Optimal Fulfilment Choice Strategies Communication of Picking Directives Storage Density vs. Velocity Capital Costs for On-line Storage Order Assembly & Packing System Costs Unit 2: Operations Management Introduction: Industry Best Practices: An Introduction to Pragmatic Benchmarking Practices: Introduction to Operations Management Operations Strategy Strategies & Decisionmaking The Strategic Management Process Differentiation Strategy: New Entrants Tool for Implementation of Operations Management Unit 3: Production Techniques & Facility Management Introduction Introduction to Facility Planning Process Production Techniques Optimisation of Resource Utilization Global Trends in Rapid Prototyping Application of New Materials and Products in Manufacturing Industries Polymer Fibre Composites New Engineering Thermoplastics for Manufacturing Industry Material Flow and Information Flow to Evaluate Work Center Using Locations Unit 4: Total Quality Management & Total Productive Maintenance Introduction Introduction to TQM Towards TQM - ISO 9000 as Platform - Working with Intranet Total Productive Maintenance (TPM) Unit 5: Business Process Modeling Introduction Business Process Related Definitions Logical Process Modeling Data-Driven Approach to Process Definition Logical Versus Physical Database Modeling The Way Forward BPM Business Analyst

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BPM Ingredients vs. BPM Workflow The Impact on Process Modeling Case Study: PEPSI Vs. COKE Template Unit 6: Project Management Introduction Definition of the term Project Management The Project Management Life Cycle Project Management Processes Essentials of Project Management Philosophy Project Management Principles Lifecycle & Process Project Flows Planning Scoping Project Planning Process: Work Breakdown Structure Risk Management Monitoring & Project Control control Change Project ClosurePost Implementation Review Final Project reporting & Documentation Development Process The Project Cycle Project Mindset The Modern Mantra of Project Management New Horizons in Project Management Nine Steps Modern Trends in Project Management Perception Management Information System Project (PMIS) Unit 7: Supply Chain Management Introduction Introduction to Supply Chain Management Domain Applications Chain Management The Breakthrough Supply Article & Supply Chain Internet Supply Chain Management A global perspective Chain Management - How It Supply Works SCM Imperatives Seven Principles of Supply Chain Management Views on Supply Chain Bullwhip Effect in Supply Chain Management Collaborative Supply Chains Inventory Management in Supply Chain

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Financial Supply Chain A New Revolution within the SCM Fold Unit 8: Plant Layout & Material Handling Introduction Balancing For Material Flow Order Picking: Principles, Practices, and Advanced Analysis Considerations when Planning and Implementing Integrated Material Handling ystem S s Ergonomics and Material Handling: A Task-oriented Assessment of Needs and Solutions Approaches for Shop Floor Flow Sequencing Of Material Handling Jobs Unit 9: Just-In-Time (JIT) & Value Engineering Introduction Introduction to JIT Research Methodology Results and Discussion Conclusions Implementation of JIT through Optimization of Resource Utilization Just-in-time Inventory in Lean Supply Chains Vendor Managed Inventory (VMI) Ebusiness Success Stories Value Engineering: What is Value Engineering Sample Work Sheets Unit 10: Quantitative Modeling & Work Force Management Introduction Quantitative Decision Making Quantitative Approach Work Force Management Identified Key Drivers for Process Improvement

II Financial Management (3 Credits) Subject Code - MB0029Unit 1: An Introduction to Financial Management Introduction Finance Functions Interface between Finances and other Functions Financial Goals

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Unit 2: Financial Planning Introduction Steps in Financial Planning Factors Affecting Financial Plan Estimation of Financial Requirements of a Firm Unit 3: Time Value of Money Introduction Time Preference Rate and Required Rate of Return Present Value Solved ProblemsTime Value of Money 3,6 Terminal QuestionsTime Value of Money Valuation of Bonds and Shares Valuation of Shares Unit 4: Leverage Introduction Operating Leverage Financial Leverage Combined Leverage Unit 5: Cost of Capital Introduction Design of an Ideal Capital Structure of Different Sources of Cost Finance Weighted Average Cost of Capital Unit 6: Capital Structure Introduction Features of Ideal Capital Structure Factors Affecting Capital Structure Theories of Capital Structure Unit 7: Capital Budgeting Introduction Importance of Capital Budgeting Complexities in Capital Budgeting Phases of Capital Expenditure Decisions Identification of Potential Investment Opportunities Rationale of Capital Budgeting Proposals Capital Budgeting ProcessInvestment Evaluation Criteria Appraisal Criteria

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Unit 8: Capital Rationing and Risk Factor in Capital Budgeting Introduction Why Capital Rationing? Involved in Capital Steps Rationing Risk Analysis in Capital Budgeting and Sources of Risk in Types Capital Techniques used Incorporation of Risk Factor in Capital Budgeting Decision for Unit 9: Working Capital Management Introduction Components of Current Assets and Current Liabilities Concepts of Working Capital Objective of Working Capital Management for Working Need Capital Operating CycleDeterminants of Working Capital Estimation of Working Capital Cash Management Inventory Management Receivables Management Unit 10: Dividend Decision Introduction Traditional Approach Dividend Relevance Model Miller and Modigliani Model Stability of Dividends Dividends Forms of Stock Split

III Marketing Management (3 Credits) Subject Code - MB0030Unit 1: Introduction to Marketing Introduction Definitions of market and marketing Introduction to Marketing The Exchange Process Elements of Marketing Concept Functions of Marketing Importance of Marketing Marketing Concepts

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Old Concept or Product- oriented Concept or Modern or Customer- oriented New Concept Difference between Old & New Concepts of Marketing Impact of Modern Concept of Marketing The Strategic Process Environmental Considerations Marketing Process An Overview Marketing Audit Marketing Environment Characteristics of Marketing Environment Unit 2: Consumer Behaviour Analysis Introduction Meaning and Characteristics of Consumer Behaviour Importance of the Study of Consumer Behaviour Factors Influencing Consumer BehaviourRoles Buying Types of Buying Behaviour Consumer Purchase Decision Process Buying Decisions do Business Buyers What Make? Who Participates in the Business Buying Process? are the Major Influences of Business What Buyers? do Business Buyers Make their Buying How Decisions? Buying Motives Buyer Behaviour Models Unit 3: Marketing Mix Introduction Developing Marketing Strategies Product Strategy Pricing StrategyPlace (Distribution Strategy) Promotion Strategy Unit 4: Market Segmentation Introduction Concept of Market Segmentation Benefits of Market Segmentation Requisites of Effective Segmentation Philosophies of Market Segmentationfor Segmenting Consumer Bases Markets Market Segment Selection Market Segmentation Strategies Market Positioning

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Unit 5: System

Marketing Information Introduction Characteristics of MIS Benefits of MIS Types of Marketing Information of MIS Components Marketing Research Features of Marketing Research of Scope Marketing Research Marketing Research Process Objectives of Marketing Research Importance and Advantages of Research Limitations of Marketing Research Introduction Need for Good Salesmen Sales Force Decision Force Sales Size Recruitment and Selection Training

Marketing

Unit 6: Sales Force Management

Unit 7: Customer Relationship Management An OverviewIntroduction Relationship Marketing vs Relationship Management Definitions Customer Relationship Management of Forms Relationship Management Customer Managing Loyalty and Development Reasons behind Losing Customers by Organisations of Significance Customer Relationship Management Affecting Social Buyer-Seller Actions Relationships Unit 8: Introduction to International Marketing Introduction Nature of International Marketing The International Marketing Concept Marketing The Mix Approaches to International Marketing International Product Policy International Advertising Laws and Regulations on Advertising International Direct Marketing Relationship Marketing Markets as Networks

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International Promotions International Branding Country-of-origin Effects International Pricing

Sales

IV Management Information System (3 Credits) Subject Code - MB0031Unit 1: Introduction to information systems - Management Information Systems; role and importance; managers view of information systems; introduction to concepts of management, systems and organizations Unit 2 : Strategic uses of information systems and information technology, Business Re- Process engineering Unit 3 : Planning and development of information systems - planning of information systems; systems analysis and design; approaches to alternative application development Unit 4 : Applications of information systems - applications of operational, tactical and strategic information systems to business; decision support systems and expert systems Unit 5 : Introduction to Electronic Business: benefits, models, Enterprise wide Intranetsystems, s Unit 6 : Interorganizational systems: Extranets and EDI, Electronic payments and security in electronic commerce Unit 7 : Management of Information Systems - organization of information systems; information technology; security and ethical issues

V Operations Research (3 Credits) Subject Code - MB0032Unit 1: Introduction to OR Introduction Scope of Operations Research (OR) significant features of The OR Phases of Operations Research Methodology of Operations Research The Structure of Mathematical Model

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Unit 2: Linear Programming Introduction Objective s Linear Programming Graphical Analysis Methods to Solve the Graphical LPP Unit 3: Simplex MethodIntroduction The Standard form of LPP Solution of the LPP Simplex Method The Simplex Algorithmcost Method or Big-M Penalty Methods Method Two Phase Duality Concept Sensitivity Analysis Unit 4: Transportation Problem Introduction Formulation of transportation problem The transportation algorithm (MODI method) The initial basic feasible solution West Corner North Rule Matrix Minimum Method Vogels approximation method Moving towards optimality the solution Improving Degeneracy in transportation problem Unit 5: Assignment Problem Introduction Mathematical formulation of the problem Hungarian Method: Algorithm Routing Problem Travelin salesman g problem Unit 6: Integer Programming Problem Introduction All and Mixed I P P Gomorys all IPP Method Construction of Gomorys Constraints P. P. All I. algorithm and bound technique The Branch

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Unit 7: Models

Queuing Introduction Queuing Theory Analysis of a Queuing Process Constituents of a Queuing System Service Facility Queue Discipline Mathematical Analysis of Queuing Process Single Channel Models Multiple Service Channels Erlang Family of Distribution of Service Times Finite Queuing Models Finite Queuing Tables Measures of system efficiency finite queuing Use of tables Unit 8: Simulation Introduction Basic Concepts Simulation Procedure Allocation of Random Numbers Random Number Use of Tables Sample Size Application of Simulation Unit 9: Project Scheduling and PERTCPM Introduction Basic difference between PERT and CPM / CPM Network components and PERT relationships Critical path Calculations Determination of critical path Determination of Floats Project PERT Management VI Project Management Credits)Code - MB0033 Subject (3

precedence

Unit 1: Basics of Project Management Introduction Definitio n The Project Lifecycle Project Management Processes Projects Why do Fail Project Lifecycle and Process Flows

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Project PlanningScoping Tools Planning PlanningEstimation PERT Analysis Estimation Approaches Estimation Tools Risk Management Project Monitoring and Control Progress Control Project Statues Reports Control Change Change Management Process Project Closure Unit 2: Project Management Essentials Introduction Project Mindset Macro-Issues of Project Mindset Partnering Decision Making Knowledge (K) Factor Conflict Management Communication Requirements and Capabilities Quality Management Project Management Information System (PMIS) Unit 3: Basic Management Issues In Project Management Introduction Improving Project Performance through the PMO Project Manager Teams Human Resource Management & Professional Responsibility Team Work & Interpersonal Behaviour Traits of successful teams Personal Productivity Development Process The Project Cycle Modern Trends in Project Management Perception revolutions Recent in project management Unit 4: Organizational Issues in Project Management Introduction Organizational Change of the professional manager in changing Traits scenario Projectized Technology-based Organizations in the Century of Changes and Challenge s roject & Programme Management ( P2M ) for Enterprise P Innovation Guidelines Development of High Technology for

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Unit 5: Guide to Systematic Scientific Project Management Introduction New Horizons In Project Management Nine Steps in a Project Management Cycle Stages DMAIS The Role of Effective Data Management in the Success of Project Management and Measuring Managing Success tricks for successfully implementing a metrics Tips and program Unit 6: Project Management Process Introduction Project Management Review Process Guide for Corporate and Major Information System s roject Management Review Process Schedule and P Timeline Review Templates Post-Review Activities for Project Surprises - Coping with Planning Risk Management Process Unit 7: Project Management Application Software Introduction Odette Documentation System Specifications Web ARIS Publisher Microsoft Project 2002 Writing a Winning Business Plan Unit 8: Project Management Support Software Introduction The ARROW Project FEDORA VITAL PILIN Unit 9: Project Management Plan and Global Delivery Model Introduction Project Management Plan - Xyz Project Global Delivery Model Unit 10: Case Studies and Practical Exercises Introduction Practical Case Study No:1 Study No: 2 Case

Syllabus of subjects in subsequent semesters will be uploaded in a phased manner

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List of reference books:Title Author Accounting Management S K Bhattacharyya, John Dearde n Charles T Horngren, Gary L Sundem, William O Stratton N L Hingorani, Ramanatha n Dr.Jawahar Lal AR

Sl. No. Publisher

1

2

Accounting for Managemen t Introduction to Managemen t Accounting Managemen t Accounting Accounting for Managemen t Managemen t Accounting

Vikas Publishing House Pvt Ltd Prentice-Hall Private Limite d of India

3

Sultan Chand & Sons

4

Himalaya House

Publishing

5

M Y Khan & P K Jain

Tata McGraw PublishingLimited Compnay

-Hill

Banking Management 1 Bank & Brokerage Back Office Procedures & Settlement s Tannan's Banking Law Practice in and India Mervyn J King AMACOM

2

M L Tannan

Wadhwa and Company

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Sl. No. Publisher

Title

Author

Business Management 1 Business Environment and ( Text Cases) 2 Business Environment 3 Business Process Outsourcing Concepts and Case s 4 Report on Business Process Outsourcing (BPO) 5 6 7 Business and Government Business Environment Principles of Business management ( with case problems ) An Introduction to Business Organisation and Managemen t Business Process Outsourcing

Francis Cherunilam Francis Cherunilam K Suresh

Himalaya House Himalaya House ICFAI Press

Publishing

Publishing

ITCOT

M J Mathew Raj Agrawal S.A. Sherlekar, V.S. Sherleka r B P Singh, T N Chhabra

Industrial Technical Consultancy of Tamilnadu Limited RBSA Publishers Excel Books Himalaya House

& Organisation

Publishing

8

Kitab Mahal

9

K. Suresh

ICFAI Press

University

1

Customer Relationship Managemen t

Customer Management Kristin Carol Ker r

Relationship Anderson Tata McGraw PublishingLimited Compnay -Hill

Sl. No. Publisher

Title

Author

30

1

2

Financial Markets and Service s Financial Management and Policy Financial Services Financial Management

Financial Management E.Gordon, Dr.K.Nataraja n James C Van Horne M Y Khan

Himalaya House

Publishing

Prentice Hall of India Pvt. Ltd. Tata McGraw PublishingLimited Compnay Himalaya House -Hill

3

4

5

Financial Management 6 Financial Management 7 Financial Management, and Theory Practice 8 Financial Management Prakashan

P V Kulkarni, B G Satyaprasa d Dr. S N Maheshwari I M Pandey Prasanna Chandra Prof. R.M. Srivastava

Publishing

Sultan Chand & Sons Vikas Publishing House Pvt Ltd Tata McGraw -Hill PublishingLimited Compnay Pragati

1

Essentials of Human Resource Management and Industria l elation R s

Human Resource Management P Subba Rao Himalaya Publishing House

Sl. No. Publisher

Title

Author Infrastructure Management

1

2

India's Infrastructure : Investment Opportunities The India Infrastructure Report

Govt. of India

NCAER

Govt. of India

Dr. Mohan

Rakesh

31

3

The Infrastructure Report The Infrastructure Report

India

Govt. of India

Dr. Mohan Dr. Mohan

Rakesh

4

India

Govt. of India

Rakesh

Information System Control 1 Information Control and Audit

Audit Systems

& Ron Weber Pearson Education (Singapore) Pte.Ltd Business W L Tata McGraw -Hill Publishing Compnay Limite d Tata McGraw -Hill Publishing Compnay Limite d Himalaya Publishing House Himalaya House Publishing

1

International Business

International Management Charles Hill

2

International Business

Charles Hill

W

L

3

4

International and Export Management International Text and Cases

Trade

Francis Cherunilam P Subba Rao

Business

Sl. No. Publisher

Title

Author Investment Management Dr. V.A. Avadhani V K Bhalla Prasanna Chandra Preeti Singh and

1 2 3

4

Investment Management Investment Management Investment and Portfolio Management Investmen t Management Security Analysis Portfolio

Himalaya Publishing House S Chand & Company Ltd Tata McGraw PublishingLimited Compnay Himalaya House Publishing -Hill

Analysis

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Managemen t 5 Investment s William F. Sharpe, J. Alexander, Gordon Jeffery V. Bailey William F. Sharpe, J. Alexander, Gordon Jeffery V. Bailey Management 1 Managemen t Stephen P Robbins, Mary Coulter Prentice Hall of India Pvt. Ltd.

6

Investment s

Prentice Hall of India Pvt. Ltd.

Sl. No. Publisher

Title

Author Marketing Management Donald S. Tull and Del I. Hawkins Philip Kotler V Ramaswamy, S Namakumari V Ramaswamy, S Namakumari S

1

2

Marketing Research (Measurement Method) Marketing Management

&

Prentice India Pvt. Ltd.

Hall

of

3

Marketing Management Planning, Implementation & Control Marketing Management Planning, Implementation & Control Industrial Marketing

Pearson Education (Singapore) Pte.Ltd Macmillan Ltd

India

4

S

Macmillan Ltd

India

5

Robert A. Reeder, Edward G. Brierty and Betty H. Reede r

Prentice India Pvt. Ltd.

Hall

of

33

1

Personnel Management Text & Cases

Personnel Management C B Mamoria, Gankar

SV

Himalaya House

Publishing

Sl. No. Publisher

Title

Author Risk and Management Anand Ganguly David E Bell Emmett Vaughan, Therese Vaughan Emmett Vaughan, Therese Vaughan George E Rejda Insurance New Age International (P) Ltd. Vikas Publishing House Pvt Ltd Replika Press Pvt Ltd Replika Ltd Press Pvt

1 2 3

4

5

6

Insurance Management Risk Management Fundamentals of Risk and Insurance Fundamentals of Risk and Insurance Principles of Risk Management and Insuranc e Risk Management and Insuranc e

J

J

Pearson (Singapore) Pte.Ltd

Education

Trieschmann, Gustavson, Hoyt

Shroff Publishers Distributors Pvt Ltd

&

1

Sales Management Strategies, Decisions, and Case s

Sales Management Richard R Still, Edward W Cundiff, Norman A P Govoni

Prentice Hall of India Pvt. Ltd.

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1

2

Security Analysis Management Security Analysis Donald E. and Ronald Portfolio J. Jordan Management Security Analysis Donald E. and Ronald Portfolio J. Jordan Management Title Author

and Fischer,

Portfolio Prentice Hall of India Pvt. Ltd. Tan Printers PvtLtd (I)

Fischer,

Sl. No. Publisher

1

1

2 3 4

Strategic Technology Management Strategic Management Robert A Mc Graw of Burgelman, Hill Technology and Clayton M Christensen, Innovation Steven C Wheelwright Cost & Accountancy Advanced S P Jain, K L Narang Kalyani Publishers Accountanc y Advanced S P Jain, K L Narang Kalyani Accountancy Publishers Cost Accounting S P Jain, K L Narang Kalyani Publishers Cost Accounting Jawahar Tata McGraw Lal PublishingLimited Compnay Advanced Accountancy Advanced Accountancy Cost Accounting Costing Adviser B S Raman B S Raman B S Raman P V Rathnam Law United Publishers United Publishers United Publishers Kitab Mahal

-Hill

5 6 7 8

1

340KAP

340KAP000110

Elements of Company Law Company Law

N D Kapoor

Sultan Chand & Sons

2

340RAM

340RAM000137

B S Raman

United Publishers

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and Secretarial Practic e Sl. No. Publisher Title Author Economic s Dipankar Gupta M L Jhingan M.L.Jhingan S.K.Misra V.K.Puri and

1

2 3 4

5

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Ethics Incorporated top priority and Bottom Line International Economics Macroeconomic Theory Economic Enviroment of Busines s Economic Environment of Business Indian Economy

HarperCollins India

Publishers

Vrinda Publications (P) Ltd Vrinda Publication (P) Ltd. Himalaya Publishing House Himalaya House Publishing

S K Misra, V K Puri Ruddar Datt, K P M Sundharam M L Seth M.C.Vaish

S Chand & Company Ltd

7 8

Monetary Economics Macroeconomic Theory

Lakshmi Narain Agarwal Vikas Publishing House Pvt. Ltd

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Course Structure for MBA (Revised)Third Semester Title Research Methodology Legal Aspects of Business

Course Credits MB0034 3 B0035 M 3 roject P (Contd..) Electives : roup I Finance G MF0001 Security Analysis & Portfolio Management 2 F0002 Mergers & Acquisitions M 2 F0003 Taxation Management M 2 F0004 Internal Audit & Control 2 M Group II Marketing MK0001 Sales, Distribution & Supply Chain Management 2 K0002 Consumer Behaviour 2 M MK0003 Retail Marketing 2 K0004 Marketing Research M 2 Group III Human Resource Management MU0001 Manpower Planning & Resourcing 2 MU0002 Management & Organizational Development 2 U0003 Employee Relations Management M 2 U0004 HR Audit M Group IV Information Systems MI0024 Software Engineering 2 I0025 Database Management Systems (DBMS) M 2 I0026 Computer Networks 2 M MI0027 Business Intelligence and Tools 2 Group V - Healthcare Services MH0040 Health Administration 2 MH0041 Hospital Organization, Operations and Planning 2 H0042 M Hospital and Healthcare Information Managemen MH0043 t Finance, Economics, and Materials Managementin Healthcare Services - Banking Group VI MA0027 Financial Systems & Commercial Banking 2 A0028 Banking Related Laws & Practices M 2 A0029 Banking operations 2 M MA0030 Retail Banking 2 Group VII Retail Operations ML0001 Warehousing and Supply chain Management 2 L0002 Buying and Merchandising 2 M ML0003 Stores Operations 2

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2

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ML0004 Retail IT Management 2 otal T Credits 50

Third Semester I Research Methodology (3 Credits) Subject Code - MB0034Unit 1: An Introduction to Research Meaning of researchPurpose of researchTypes of research Significance of research in Social and Business Sciences Unit 2: Selection and Formulation of a research problem the problem Choosing Review of literature Formulating the problem Criteria of a good research problem Unit 3: Hypothesis Introduction Meaning and Examples of hypothesis Hypothesis tested of hypothesis Types Null hypothesis Formulation hypothesis for having a working Need hypothesis Problems in formulation of hypothesis Testing of hypothesis. Unit 4: Research Design Meaning Needs of research design Components of research design Different research designs Research design for studies in commerce and management Unit 5: Case Study Meaning Assumptions of case study method Advantages and disadvantages of case study method Making case study effective study as a method of business Case research

Unit 6: Sampling Meaning Advantages Sampling procedure Characteristics of good sample Methods of sampling Unit 7: Sources of Data Primary sources of data Advantages and disadvantages of primary dataMethods of collecting primary data Secondary sources of data Advantages and disadvantages of secondary data Classification and sources of secondary data. Unit 8: Observation Meaning General characteristics of observation method Process of observation Types of observation Prerequisites of observation Advantages and limitations of observation observation in business Use of research Unit 9: Schedules and Questionnaire Meaning Types Process of data collection Importance of questionnaire Distinction between schedules and questionnaire Unit 10: Interview Meaning Types of interviews Approach to the interview Qualities of interview and demerits of interview Merits method Interview techniques in business research Unit 11: Processing data Checking Editing Coding Transcriptions and TabulationData analysis

Quantitative and qualitative analysis Unit 12: Report writing Types of reportsContents; Styles of reporting Steps in drafting reports Editing the final draft Evaluating the final drafts

II Legal Aspects of Business (3 Credits) Subject Code - MB0035Unit 1: Law of Contract Introduction Law of Contract Indian Contract Act 1872. Offer or Proposal AcceptanceContractual Capacity Free Consent Consideration Privity of Contract Lawful Object Unit 2: Discharge of Contract Introduction Ways of Discharge of Contract Remedies for Breach Unit 3: Contract of Indemnity and Guarantee Introduction Contract of Indemnity Contract of Guarantee Unit 4: Negotiable Instruments Act Introduction Negotiable Instruments Act Definition & FeaturesParties to Negotiable Instruments Negotiation of Negotiable Instruments Dishonour and Discharge

Unit 5: Companies Act Introduction

Companies Act, 1956 Types of Companies for a Company Formation Share Capital Company Management Meetings

Unit 6: Information Technology Act 2000 Introduction Overview of the Act What does IT Act enable? Why Cyber Law in India? Unit 7: Arbitration and Conciliation Act 1996 Introduction Scheme of the Act Objectives of the Act Power of Judicial Authority to Refer Parties to Arbitration Composition of Arbitral Tribunal Jurisdiction of Arbitral Tribunals Conduct of Arbitral Proceedings Award Conciliation Mediation Negotiation Unit 8: The Consumer Protection Act, 1986 Introduction Rights of Consumers Consumer Complaint Unfair Trade Practices Restrictive Trade Practices Consumer Disputes Redressal Agencies Consumer Protection Councils Unit 9: The Shops and Establishments Act Introduction Scope and Coverage of the Act Provisions Relating to Shops Provisions Relating to Establishments Obligations and Rights of Employers and Employees

Electives: Group I Finance I Security Analysis and Portfolio Management (2 Credits) Subject Code - MF0001Unit 1: Investment A Conceptual Framework Introduction Meaning of Investment Financial and Economic Meaning of Investment Investment and Speculation Investment and GamblingSignificance of Investment Features of an Investment Programme Investment The Process Risks of Investment Common Errors in Investment Management of a Smart Qualities Investor Unit 2: Investment Environment Introduction Financial Market Money market features and composition Market features and Capital composition Stock Exchanges: NSE , BSE and OTCEI Stock Market Indices Money Market Instruments Capital Market Instruments Financial Derivatives Financial Intermediaries Unit 3: Fundamental Analysis Introduction and Meaning Factors to be considered in Economy Analysis Economic Forecasting and Technique Leading Coincidental and Lagging Indicators Industry Analysis Industry Growth Cycle Factors Affecting Industry Performance Exposure of an Industry Practical Analysis Techniques of Industry Analysis Analysis Company Need Factors to be Analyzed in Company Analysis Chemistry of Earning Case Study for Company Analysis

Examples of Company Analysis Intrinsic Value of Securities Unit 4: Technical Analysis Meaning and Basic TenetsTools of Technical Analysis Dow Theory Charting as a Technical ToolImportant Chart Formations or Price Patterns Fundamental and Technical Analysis A Comparison Technical Indicators Unit 5: Efficient Market Hypothesis Introduction Concept Efficient Market Walk Theory Random Assumption of Random Walk Theory Random walk and Efficient Market Hypothesis (EMH) Forms of Market Efficiency Empirical Tests of EMHMisconception about EMH with Answer Random walk model Technical Analysis and Fundamental The Analysis. Implication of EMH on Security Analysis and Portfolio Management Critique of EMH Unit 6: Bond and Share Analysis and Valuation Introduction Elements of Investment valuation Models Fundamental Basic Approach Valuation of Bonds or Debentures Price-yield Relationship Risks in Debt Duration of Bonds Duration and Immunization Bond Portfolio Managementof Preference Value Share Valuation Equity Equity Portfolio Management Unit 7: Portfolio Management Risk and Return Introduction Concept of Portfolio and Portfolio Management of Risk and its types in Portfolio Concept Management Risk Diversification Measurement of Portfolio Return. Measurement of portfolio risk

Optimal Portfolio Unit 8: Markowitz Portfolio Selection Model Introduction to Concept Portfolio Analysis and Diversification of Risk Assumption of Markowitz Model Efficient Frontier or Set Choosing Optimum Portfolio as per Markowitz Markowitz Diversification and Parameters Dominance Criteria and Corner Portfolio Modification to Efficient Frontier (Leveraged Portfolio) Criticism to Markowitz Model Problems Solved Unit 9: Sharpe: The Single Index Model Introduction Measurement of return on a individual stock Measurement of Portfolio Return. The Characteristic Line Measurement of Individual Stock RiskMeasurement of Portfolio Risk Portfolio Risk Components and Risk Diversification Measurement of Return on an Individual Stock using Regression Equation Optimal Portfolio Cut off Rate Unit 10: Capital Asset Pricing Model (CAPM) Introduction and Assumptions of CAPM Separation Theorem Market Portfolio Efficient Set or The Frontier Capital Market Line The (CML) The Security Market Line (SML) Inputs required for applying CAPM Adjusting Historical Beta Other Approaches to Beta Estimation and Non-market Market Risk Selected Problems Unit 11: Factor Models and Arbitrage Pricing Theory Introduction Single Factor Model and Variance Two Factor Model and Variance Practical Exposure to Factor Models Arbitrage Pricing Theory (APT) Principle of Arbitrage or Arbitrage Theory Graphical Representation of APT Model of APT

Assumptions of the Model Practical Exposure Extension of Arbitrage to Two Factor Model Selected Problems Unit 12: International Portfolio Investments Introduction Foreign Portfolio Investment: As an Alternative Source Investment Avenues to Foreign Portfolio Investors Country Funds American Depository Receipts Global Depository Receipts International Equity Indices Emerging Markets International Diversification Return from Foreign Risk and Investing International Listing

II Mergers and Acquisitions (2 Credits) Subject Code - MF0002Unit 1: Introduction Meaning Types and characteristics Motives behind mergers Theories of mergers operating, financial and managerial synergy of mergers of industry life Role cycle Value creation in horizontal, vertical and conglomerate mergers change forces contributing to M & A activities Unit 2: M & A A strategic perspective Merger Process Five-stage model -due diligence (detailed discussion) of financing mergers-Cash offer, Share exchange Methods ratio Mergers as a capital budgeting decision Unit 3: Corporate restructuring Meaning and Definition Different methods of restructuring joint ventures off and spin Sell off Divestitures out Equity carve Leveraged buy outs (LBO) Management buy outs

Master limited partnerships Employee stock ownership plans (ESOP Unit 4: Valuation Meaning and valuation approaches Discounted cash flow valuation Relative valuation Valuing operating and financial synergy Valuing corporate control of LBO Valuing

)

Unit 5: Process of merger integration Organizational and human aspects Managerial challenges of M & A Unit 6: Accounting for amalgamation of interest Pooling method Purchase method Procedure laid down under Indian companies act of 1956 Unit 7: Take over defenses Financial defensive measures Coercive offers and defense Anti-takeover amendments Poison pill defense Unit 8: Legal and regulatory frame work of M & A Provisions of Companys Act 1956, Indian Income Tax act 1961 SEBI take over code, Provisions of Competition Act.

III Taxation Management (2 Credits) Subject Code - MF0003Part A: Direct Taxes Section 1 - Income Tax and Corporate tax Unit 1: Basics of taxation management Tax planning, Tax management and tax costing

Tax avoidance and tax evasion Unit 2: Basic concepts of Income taxTaxable event under Income Tax Act Incidence of income tax- tax management and planning Residential status- tax management and planning Unit 3: Different sources of income Categorization of income as per Act Agriculture income Excluded/exempted income Unit 4: Remuneration to employees and tax planning Salaries-important provisions of the Act,Tax planning and management as to salaries by employees by employers Unit 5: Income from business or profession Important provisions as to business/professional income deductible expenses depreciation deductions from income off and carry forward of - set Tax losses management and planning as to business income Unit 6: Other sources of income Rental income Capital gains Income from other sourcesUnit 7: Corporate Tax Management of income Computation rates of taxes, surcharge and cess interest, advance tax and refunds, Collection and deduction at Tax source Returns and due dates of filing of these Returns Section 2 -Fringe Benefit Tax Unit 8: Basic concept of FBT Definition of terms Incidence of tax Unit 9: Tax management as to FBT Rates for FBT Method of payment,

Returns and forms Part B: Indirect Taxes Section 3 - Customs Law Unit 1: Basic concepts of Customs Law Taxable event, Types of duties Unit 2: Classification and valuation Meaning of classification Principles of classification Valuation-rules and methods Unit 3: Exemptions Draw Back, Incentives Exemptions under Customs Law Drawback Duty Export incentives Section 4 - Central Excise Law Unit 4: Basic concept of Central Excise Law Taxable event, Definitions of terms used in the Act Unit 5: Valuation and Classification Rules of classification as to Rules valuation

Unit 6: Cenvat Credit Meaning and nature Method of obtaining cenvat credit management and planning as to cenvat Tax credit Unit 7: Special provisions applicable and central SSIs excise Exporters and central excise Section 5 - Service Tax Unit 8: Basic concepts Service Tax Taxable event Important terms defined in the Act

Unit 9: category of taxable services Important categories Exemptions under each category planning Tax areas Unit 10: Tax Management under service tax Rates of taxes Returns to be furnished dates for filing of Due returns Section 6 - VAT and CST Unit 11: Basic concepts of VAT and CST Taxable event in VAT and CST General terms used in VAT and CST VAT credit meaning and nature Unit 12: Tax management under VAT and CST Procedures as to registration under VAT and CST Method of tax payments,and Returns under VAT and CST Forms

IV Internal Control & Audit (2 Credits) Subject Code - MF0004Unit 1: An Introduction to Internal Control Internal control-meaning & scope Framework, principles of internal control Features , components of internal control COSO and COBIT and other benchmarks as to internal SOX, control Unit 2: Techniques of Evaluation of Internal Controls ICEQ ICQ and Flowcharts Other techniques Unit 3: Practical Application of Internal Controls in Business Internal control for purchases Internal control for sales Internal control for cash and bank transactions control for fixed Internal assets Internal control for inventory Internal control for payroll Unit 4: Financial Reporting and Internal Control Provisions of Companies Act

Corporate Governance Code of SEBI of India SOX and internal control Other financial reporting standards as to internal control Unit 5: Accounting Standards and Internal Control GAAPs and financial reporting GAAP and Accounting Standards of Indian ICAI International Accounting Standards Unit 6: Basics of Audit Meaning, nature of audit Significance of audit Internal audit -meaning and features Comparison of internal audit with Statutory audit Management consultancy and auditInvestigation and audit Types of audit Unit 7: Standards as to Audit Accounting Standards and Audit Auditing Assurance Standards Qualities of an auditor Unit 8: Audit Evidence Meaning and nature Techniques for obtaining evidence Audit Procedures-Compliance and Substantive Procedures Materiality and audit risks Audit techniques Analytical procedures- use of ratio analysis in auditing Unit 9: Sampling in Audit Need for sampling Sampling risks Sampling plans Sampling methods Unit 10: Frauds and Errors Meaning and types of errors Meaning and types of frauds Responsibility for fraud or error Symptoms of frauds Management frauds Unit 11: Investigations and Special Audits Meaning and types of investigations

Companies Act provisions Forensic accounting and investigations Unit 12: Audit Reports Types of audit reports Contents of audit reports Significance of audit reports CARO-its contents and importance. Unit 13: Audit Practice Management Audit- plans Audit programmes Documentation of auditQuality aspects of audit

Group II - Marketing I Sales, Distribution and Supply Chain Management (2 Credits) Subject Code - MK0001Unit 1: Personal selling and sales management overview management and the business Sales enterprise Sales management, personal selling, salesmanship Setting personal selling objectives Determining sales related marketing policies Formulating personal selling strategy Unit 2: Organizing the sales department effective sales The executive The Sales organization Sales department relations Distributive network relations Unit 3: Sales force management Personal management Recruiting sales personnel Selecting sales Personnel Sales personnel training programmes Motivating sales personnel Compensating sales personnel Managing sales expenses meeting and sales Sales contests Unit 4: Directing and controlling sales effortsThe sales budgetQuotas The

Sales territories control and cost Sales analysis Unit 5: Logistics of distribution Logistics and its importance Communication and logistics Functions of logistics management services, Demand forecasting, inventory management, Customer materials Order processing, packaging, traffic and handling, transportation, Warehousing and storage Application of technology in logistics and channel information systemsProcess of logistics Strategic management in logistics Domestic and global challenges of logistics Unit 6: Channel management of marketing History channels Policies of marketing channels Designing marketing channels Assessing channel performance Marketing channel integration and Hybrid channel systems Recruiting channel partners and criteria Motivating and evaluating channel members Managing channel relationships Conflicts of channel management Unit 7: Recent Trends in channel management Wholesaling Retailing Ethical and social issues in Sales and distribution management Unit 8: Introduction to supply chain management Meaning and definition of supply chain Components of supply chain Schools of thoughts Process of supply chain management Objectives of supply chain management Unit 9: Planning and designing supply chain Supply chain integration Forecasting in supply chain Managing demand and supply Network design Unit 10: Coordination in supply chain Partnering in supply chain

Obstacles in supply chain coordination Managerial leverages to achieve coordination and supply chain Outsourcing Supply chain performance Unit 11: Issues regarding information technology and supply chain supply chain IT and E-business and supply chain

II Consumer Behavior (2 Credits) Subject Code - MK0002Unit 1: Understanding consumer BehaviorMeaning and Definition Application of consumer behavior knowledge to marketing study of consumer behavior in Why marketing of study under consumer Areas behavior Unit 2: Consumers and market segmentation Definition of market segmentation Bases for market segmentation Criteria for effective market segmentation Strategies of market segmentation Unit 3: Environmental influences on consumer behavior Cultures Subcultures Social class Life styles Unit 4: Influence of group on consumer behaviorgroup Social Reference group Family Unit 5: Individual determinants behavior Motivation Perception Learning Attitudes Personality Self concept etc Unit 6: Consumer Decision process Defining consumer Decisions Consumers as decision makers of consumer

Consumer Decision making processConsumer decision models Howard-Sheth Model of Buying Behavior The Nicosia Model Engel-Blackwell-Miniard model. Post purchase behavior Unit 7: Consumer research Introduction The process of consumer research Managerial application of consumer research in marketing Unit 8: Diffusion of innovation Concept of diffusion Process of innovation diffusion Managerial applications

Unit 9: Consumerism Introduction Consumer safety Choice Redress Environmental concerns and green marketingConsumer privacy Business response to social and ethical issues Unit 10: Business buyer behavior and decisions Nature of business buying behavior Business buying process Factors influencing business buying behavior Segmentation of business markets III Retail Marketing Credits)Code - MK0003 Subject (2

Unit 1: Understanding retailing Meaning, definition, Scope of retailing Importance of retailingEvolution of retailing Retail environment Consumer behavior in retail context Retailing and market segmentation

Unit 2: Retail Institutions Theories of institutional change Types of retailers Unit 3: Retail market strategy Meaning Developing competitive advantage Physical facilities, Merchandising, Pricing, Promotion, Patronage, Servic e Strategic positioning Operations, Logistics, Market research, Financing, Technology Retail Strategic planning process Retail organization, management and human resource policies Unit 4: Retail store management Store management Site selection, approaches to site selection Store layout, Design and visual merchandising Unit 5: Merchandise Management Selecting merchandising and vendors Merchandise budget Sales forecast Inventory planning Assortment planning Merchandise management and control Purchasing systems Merchandise purchasing Unit 6: Merchandise Pricing Objectives of retail pricing Determinants of retail price settingPricing strategies and practices Price setting methods Legal issues in retail pricing Unit 7: Retail control Analyzing performance in retail store Budgeting Accounting records and systems Unit 8: Information technology and retailing The role of information Sources of information Retail information systemsmining Data

Data warehousing and business intelligence Unit 9: Latest trends in retailing store retailing Non etc Unit 10: Contemporary issues in retailing and ethical issues in Legal retailing Careers in retailing

IV Marketing Research (2 Credits) Subject Code - MK0004Unit 1: An overview of marketing researchMeaning, Definition, and terminologies The function of marketing research Information and decision makingMarketing information systems Marketing decision support systems of research, areas of research Types etc Unit 2: The research process and design Nature Steps in research design process Potential errors affecting the research design Unit 3: Sources of research dataPrimary data and its types Secondary data and its types Commercial surveys, audits and panels Survey research Experimentation and experiment environment Unit 4: Measurement techniques in marketing researchThe concept of measurement Scales of measurement Components of measurement Measurement accuracy Measurement development Questionnaire design Direct response attitude scales Derived attitude scales Observation and psychological measures Unit 5: Sampling and data analysis The sampling process Sample size determination

Hypothesis and its test Unit 6: Issues and techniques of quantitative data analysis Cross tabulation Multiple regression Perceptual mapping Conjoint analysis Unit 7: Writing a research report Preparing the research report and approaches to research report Preparing oral presentation Reading research reports

Unit 8: Ethical issues in marketing research Nature Corporate espionage Unit 9: Contemporary issues in marketing research of marketing research in Role industry issues- code of conduct, data-protection Ethical act Role of agency and client Role of in-house researcher Group III Human Resource Management (2 I Manpower Planning and ResourcingSubject Code - MU0001 Credits)

Unit 1: Introduction to Human Resource Development Practices Introduction Factors That Drive Best Practices In Human Resource Management Key HR Elements And Resources Unit 2: Human Resource Accounting Introduction Meaning and Definition of Human Resource Accounting Basic Premises of Human Resource Accounting Significance of Human Resource Accounting Objectives of Human Resource Accounting Advantages of Human Resource Accounting Aspects/Methods of Human Resource Accounting Human Resource Value Accounting (HRVA) Objections to Human Resource Accounting Human Resource Accounting in India

Controlling Costs of Manpower Unit 3: Manpower Planning Functions and Forecasting Techniques Introduction Meaning and Definitions of MPP Steps in Manpower Planning Manpower Planning Objectives Manpower Planning Strategies Manpower Planning Functions Manpower Planning Process Barriers to MPP Manpower Forecasting Techniques Manpower Planning Practices Barriers to Manpower Planning Unit 4: Recent Trends in Manpower Planning and Development Introduction Knowledge Management Tactic Knowledge vs. Explicit Knowledge Individual Knowledge Conversion Process Organizational Knowledge Creation Process Cross-leveling Knowledge What is Knowledge Management? Knowledge Management Process Benefits of Knowledge Management Virtual Organization and HRM Characteristics of Virtual Organizations Human Resource Trends in Virtual organizations Learning Organizations What is Emotional Intelligence? Use of Computers and Internet Information System Applications in Human Resource Management Unit 5: Re-sourcing Strategy Introduction Components of Re-sourcing Strategy Scenario Planning Estimating Future Human Resource Requirements Labour Turnover - Methods of Measurement - Reasons for Turnover - Cost of Labour Turnover Action Planning Contribution of HR to Develop the Resource Capability

Unit 6: Talent management Introduction Definition of Talent Management Elements of Talent Management Creating Best Place to Work Attraction Strategies Targeted Recruitment and Selection Retention Strategies Risk Analysis Unit 7: Career Management Introduction Career Dynamics Career Management Policies Talent Audits Performance and Potential Assessments Demand and Supply Forecasts Succession Planning Career Planning Talent Management for Knowledge Workers Talent Management in Practice Unit 8: Recruitment and Selection Introduction Defining Requirements Role Profiles for Recruitment Purposes Person Specifications The Seven Point System The Five Grading System Choice of System Attracting Candidates Sources of Candidates Advertising E- recruitment Outsourcing Recruitment Selection Methods Final Stages Unit 9: Selection Tests Introduction Psychological Tests: Definition Characteristics of a Good Test Types of Validity Types of Tests

Interpreting Test Results The Use of Tests in a Selection Procedure Unit 10: Introduction to the Organization Introduction Induction Defined Reception Documentation Company Induction Formal Induction Courses On-the-Job Induction Training Unit 11: Release from the Organization Introduction Causes of Redundancy Setting Higher Performance Standards Managing Organizational Release The Role of the HR Function Career Dynamics Redundancy Outplacement Dismissal RetirementII Management and Development Subject Code - MU0002 (2 Credits)

Organizational

Unit 1: Introduction to Management Definition of Management Characteristic Features of Management Scope of Management Importance of Management Role of Management Administration and Management Unit 2: Management Process Introduction Process of Management Planning Organizing Staffing Directing Motivating

Unit 3: Organization Development: A Need Introduction Definitions Characteristics of Organization Development Goals of Organization Development Nature of Organization Development Unit 4: Organization Development (OD) Interventions Survey Feedback Process consultation Grid Training Leadership Development Team Building Inter-group Development Change Agents Role of change agents Unit 5: Values, Assumptions and Beliefs in Organization Development Introduction Definition of Values, Assumptions and Beliefs Chronology of events in Management and Organization Thought Early statement of Organization Development Values and Assumptions Implications of Organization Development Values and Assumptions Unit 6: Foundations of Organization Development Models and Theories of Planned Change Systems Theory Participation and Empowerment Teams and Teamwork Parallel Learning Structures A Normative-Re-educative Strategy of Changing Applied Behavioural Science Action Research Unit 7: Organizational Culture and Climate Introduction Characteristics of Organization culture Types of Organizational Culture Organizational Culture and Effectiveness Developing and Changing organizational culture

Unit 8: Power, Politics and Organization Development Introduction Definitions Theories about the Sources of Social Power Organizational Politics Role of Power and Politics in the Practice of Organization Development Unit 9: Structural Interventions and the Applicability of Organization Development Meaning and Definitions Socio-technical Systems Management by Objectives Quality Circles Quality of Work Life Projects Parallel Learning Structures Total Quality Management Reengineering Unit 10: Managing Change in Organization Development Introduction Nature of Change Resistance to Change Causes for Resistance to Change Impact of Change on the Future Manager Methods of Reducing Resistance to Change

III Employee Relations Management

Subject Code - MU0003

(2 Credits)

Unit 1: Introduction to Employee Relations Management Introduction Characteristics of Employee Relations - Importance of Employee Relations Employee Expectations Employee Relations Strategies - Employee Relations, Staff and Organization - Employee Relations Challenges Faced by an Organization - Framework of Employee Relations - Practical Principles for HR Managers - The Ten Commandments for HR Managers Definition of Personnel Policy - Types of Personnel Policies - Benefits of Personnel Policies - Obstacles in Administering Personnel Policies

- Characteristics of a Sound Personnel Policy - Coverage of Personnel Policies - Steps in the Formulation of Personnel Policies - Personnel Procedures and Programs Unit 2: Organizational Standards in Employee Relations Introduction Organizational Culture and Conflicts Building an Organizational Culture Essential Elements for a Good Organizational Culture Unit 3: Organizational and Behavioural Aspects of Employee Relations Introduction Development of Leadership Concepts - Characteristics of a Good Leader - Approaches to Leadership Introduction to Communication Its Nature and Process Definition of Communication Characteristics of Communication Personal Barriers to Communication The Importance of Listening in Communication The Art of Writing Overview of Organizational Communication Effect of Organizational Structure on Communication Informal Communication Mass Communication Transactional Analysis Decision Making Characteristics of a Decision Types of Decisions Decision Classification Based on Complexity and Uncertainty Decision Making under Different States of Nature Personal Value System in Decision Making Group Decision Making Creative Problem Solving Decision Strategies The Concept Motivation Definitions of Motivation Motivational Challenges and Importance of Motivation Approaches to Motivation Theories of Motivation The Conceptual Framework Contemporary Theories of Motivation Conflict Management Classes of Conflict Causes of Inter-group Conflicts

Situations When Conflicts are Required Situations When Conflicts are Undesirable Conflict Managing Strategies Conflict Resolution Styles Conclusion Unit 4: Organizational Discipline Introduction Definition, Objectives and Types of Discipline Indiscipline and its Causes Major Acts of Misconduct Discipline Principles and Procedure Disciplinary Procedure Statutory Powers for Discipline Punishments Suspension Dismissal and Discharge Essentials of Effective Disciplinary System Red Hot Stove Rule The Code of Discipline Grievance Handling Definitions of Grievance Features of Grievances Forms of Grievances Causes of Grievances Effects of Grievances Understanding Employee Grievances Grievance Handling Procedure Advantages of a Grievance Handling Procedure Essential Pre-requisites of a Grievance Handling Procedure Steps in Grievance Handling Procedure Model Grievance Handling Procedure Unit 5: Design of Organizational Employee Relations Introduction Meaning of Industrial Relations Features of Industrial Relations Factors Affecting Industrial Relations Issues Dealt under Industrial Relations Objectives of Industrial Relations Approaches to Industrial Relations Reasons for Poor Industrial Relations Essential conditions for Sound Industrial Relations Advantages of Healthy Industrial Relations Definition of Industrial Disputes Forms of Industrial Disputes

Causes of Industrial Disputes Resolution of Industrial Disputes Preventive Machinery for Resolution of Industrial Disputes Settlement Machinery for Resolution of Industrial Disputes Conciliation Arbitration Adjudication Courts of Inquiry Trade Unions Characteristics of Trade Unions Objectives of Trade Unions Functions of Trade Unions Structure of Trade Unions in India The Trade Unions Act 1926 and Legal Framework Recognition of Trade Unions Problems and Shortcomings of Trade Unions in India Measures to Strengthen Trade Unions Challenges to Trade Unionism in Liberalized India Employers Associations Participation Management Concept of Workers Participation in Management Features of Workers Participation in Management Objectives of Workers Participation in Management Requirements for Successful Participation Advantages of Workers Participation Forms of Workers Participation Workers Participation in India The New Scheme 1984-85 The 1990 Bill Reasons for Failure of Workers Participation in Management in India Management of Negotiations and Collective Bargaining The Meaning of Collective Bargaining Important Features of Collective Bargaining Objectives of Bargaining Importance of Collective Bargaining Conditions for Successful Collective Bargaining Types of Bargaining Process of Collective Bargaining Golden Rules for Bargaining Collective Bargaining The Indian Scenario Recommendations of the National Commission Unit 6: Management Qualities Introduction Strategic Management Process Important Features of Strategic Management Strategic Employee Relations Management

Strategic Employee Relations Management Models Challenges in Implementation of Strategies Overcoming Barriers to Implementation of Strategies The Future of Strategic Employee Relations Management Changes in 21st Century Impacting Strategic Employee Relations Management Management Roles and Qualities Management Roles Management Qualities Unit 7: The Laws Governing Employee Relations Introduction Apprentices Act, 1961 Contract Labour Act, 1970 Employees Provident Fund Act, 1952 Employees State Insurance Act, 1948 Factories Act, 1948 Employment Exchange Act, 1959 Industrial Disputes Act, 1947 Standing Orders Act, 1946 Maternity Benefits Act, 1961 Minimum Wages Act, 1948 Sales Promotion Employees Act, 1976 Trade Union Act, 1926 Payment of Bonus Act, 1965 Payment of Gratuity Act, 1978 Payment of Wages Act, 1936 Workmens Compensation Act, 1923 Unit 8: International Human Resources Management Introduction Pressures of Globalization Definition of International HRM (IHRM) Impact of Globalization on IHRM Domestic and International HRM Differences International Recruitment Policy International Selection Criteria International Training and Development International Performance Management International Compensation Management RepatriationIV (2 HR Audit Code: MU 0004 Subject Credits)

Unit 1: Introduction to Human Resource Development Practices Introduction

Factors That Drive Best Practices In Human Resource Management Key HR Elements And Resources Unit 2: Basic Concepts of HR Audit Introduction Basic Concept behind HR Audit Financial Aspect of HR Audit Benefits of Human Resources Audit Unit 3: Theories of HR Audit Introduction HR Due Diligences Structural Detail Of Diligence Process of HR Audit Preparation For An Audit Conceptualizing Of HR Audit What You Need To Know Before Conducting HR Audit Human Resources Development Why Does Training Not Always Succeed In Organizations? How To Design An Assessment Center On The Basis Of Various Competencies Involved? How Does Competency Mapping Work? Employee Relations Impact Of Changes Such As Employee Relations Strategies, Policies, And Practices on Organizational Performance Management Style HR And The Organizational Structure HR Scorecard Unit 4: HR Audit Methodology and Issues Introduction Conducting an Human Resources Audit Preliminary Steps Goals of the Audit Areas to Audit Sample Audit Questions

Unit 5: HR Audit Portfolio Introduction HR audit Portfolio The People Policies Audit The Reward and Benefits Audit The Organisational Change Audit The Training and Development Audit

The Employee Motivation Audit The Payroll Audit The Human Resource Planning Audit The Performance Management Audit The Leadership Skills Audit The HR Information Systems Audit The Teams Audit The Human Resource Function Audit Unit 6: HR Audit Questionnaire Introduction A comprehensive tool covering the entire HR field Areas to be concentrated Personnel Files Wage and Hour Practices Employee Benefit Retirement Plans Other Benefit Plans/Policies Employee Handbook Employee Separations Other Areas Sample Internal Human Resource Audit Questionnaire Unit 7: HR Score Card Introduction How To Approach A Hr Scorecard Understanding the Reason for Implementing the Hr Scorecard Understanding the Business Context of Hr Defining Hr Value Developing the Hr Value Map and Constructing Hr Metric Trees Selecting the Relevant Measures and Metrics Maintaining a Hr Scorecard Framework Measuring Hr Effectiveness Hr Scorecard Design Business Context Current Hr Objectives Appropriate Hr Metrics Scorecard Design Framework Populating the Hr Scorecard The End Result Metrics Road Map for Hr Scorecard Balanced Scorecard Unit 8: Psychometric Tests Introduction

How is Personality Measured Testing for Honesty, Integrity, Stress and Anger Unit 9: Human Resource Auditing as a Tool of Human Resource Valuation Indian Experience Introduction Rationale of human resource valuation and auditing Valuation of human resources Human resource auditing Human resources valuation and auditing practices Unit 10: The HR Audit for Legal Compliance and Safe Business Practices Introduction What Does An HR Audit Cover? Pre-Employment Requirements Hiring Process New-Hire Orientation Process Workplace Policies And Practices Auditing Workplace Behaviors That Support Legal Compliance HR Audit Questions Group IV - Information Systems I Software Engineering (2 Credits) Subject Code - MI0024Part One The Product and the Process Unit 1: The Product The Evolving Role of Software Software Software Characteristics Software Applications Software: A Crisis on the Horizon Software Myths Unit 2: The Process Software Engineering: A Layered Technology Methods, and Process, Tools A Generic View of Software Engineering Software The ProcessSoftware Process Models The Linear Sequential Model Prototyping Model The The RAD Model Evolutionary Software Process Models

The Incremental Model The Spiral Model Fourth Generation Techniques Part Two Managing Software Projects Unit 3: Project Management Concepts The Management Spectrum The People The Product The Process The Project People The Players Team Leaders The Software TeamCoordination and Communication Issues Product The Software Scope Problem Decomposition The Process Melding the Product and the Process Process Decomposition The Project Unit 4: Software Process and Project Metrics Measures, Metrics, and Indicators Metrics in the Process and Project Domains Process Metrics and Software Process Improvement Project Metrics Software Measurement Size-Oriented Metrics Function-Oriented Metrics Extended Function Point Metrics Metrics for Software Quality Overview of Factors That Affect An Quality Measuring Quality Defect Removal Efficiency Unit 5: Software Project PlanningObservations on Estimating Project Planning Objectives Software Scope Obtaining Information Necessary for Scope Feasibility Example A Scoping

Resources Human Resources Reusable Software Resources Environmental Resources Software Project Estimation Decomposition Techniques Software Sizing Problem-Based Estimation Example of LOC-Based An Estimation Example of FP-Based An Estimation Process Based Estimation Example of Process-Based An Estimation Empirical Estimation Models Structure of Estimation The Models The COCOMO Model The Software Equation The Make/Buy Decision Creating a Decision Tree Outsourcing Automated Estimation Tools Unit 6: Risk Analysis and Management versus Proactive Risk Reactive Strategies Software Risks Risk Identification Overall Project Assessing Risk Risk Components and Drivers Risk Projection Developing a Risk Table Assessing Risk Impact Risk Assessment Risk Refinement Mitigation, Monitoring, and Risk Management Risks and Safety Hazards The RMMM Plan Unit 7: Project Scheduling and Tracking Basic Concepts Comments on Lateness Basic PrinciplesRelationship between People and The EffortExample An An Empirical Relationship Effort Distribution a Task Set for the Software Defining Project Degree of Rigor

Defining Adaptation Criteria Computing a Task Set Selector Value Interpreting the TSS Value and Selecting the Task Set Selecting Software Engineering Tasks Refinement of Major Tasks Defining a Task Network Scheduling Timeline Charts Tracking the Schedule Earned Value Analysis Error Tracking Project The Plan Unit 8: Software Quality Assurance Quality Concepts Quality Quality Control Quality Assurance Cost of Quality The Quality Movement Software Quality Assurance Background Issues SQA Activities Software Reviews Impact of Software Cost Defects Defect Amplification and Removal Formal Technical Reviews The Review Meeting Review Reporting and Record Keeping Review Guidelines Software Reliability Measures of Reliability and Availability Software Safety SQA Plan The Unit 9: Software Configuration Management Software Configuration Management Baselines Software Configuration Items The SCM Process Identification of Objects in Software Configuration Version Control Change Control Configuration Audit Status Reporting SCM Standards

Part Three Conventional Methods for Engineering Unit 10: System Engineering Computer Based Systems The System Engineering Hierarchy Modeling System System Simulation Business Process Engineering: An Overview Product Engineering: An Overview Requirements Engineering Requirements Elicitation Requirements Analysis and Negotiation Requirements Specification System Modeling Requirements Validation Requirements Management Unit 11: Analysis Concepts and Principles Requirements Analysis Requirements Elicitation for Software Initiating the ProcessFacilitated Application Specification Techniques Quality Function Deployment UseCases Analysis Principles The Information Domain Modeling Partitioning Essential and Implementation Views Software Prototyping Selecting the Prototyping Approach Prototyping Methods and Tools Specification Specification Principles Representation Software The Requirements Specification Specification Review Unit 12: Analysis ModelingElements of the analysis The Model Data Mode ling Data Objects, Attributes, and Relationships Cardinality and Modality

Software

Entity/Relationship Diagrams Functional Modeling and Information Flow Data Flow Diagrams Extensions for Real-Time Systems Ward and Mellor Extensions Hatley and Pirbhai Extensions Behavioral Modeling Mechanics of Structured The Analysis Creating an Entity/Relationship Diagram Creating a Data Flow Model Creating a Control Flow Model The Control Specification The Process Specification The Data Dictionary Other Classical Analysis Methods Unit 13: Design Concepts and Principles Software Design and Software Engineering Design The Process Design and Software Quality Evolution of Software The Design Design Principles Design Concepts Abstraction Refinement Modularity Software Architecture Control Hierarchy Structural PartitioningData Structure Software Procedure Information Hiding Effective Modular Design Functional Independence Cohesion Coupling Design Heuristics for Effective Modularity Model The Design Design Documentation Unit 14: Architectural Design Software Architecture What is Architecture? is Architecture Why Important? Data Design Data Modeling, Data Structures, Databases, and the Data Warehouse

Data Design at the Component level Architectural Styles Brief Taxonomy of Styles and A Patterns Organization and Refinement Analyzing Alternative Architectural Designs Architecture Trade-off Analysis An Method Quantitative Guidance for Architectural Design Architectural Complexity Mapping Requirements into a Software Architecture Transform Flow Transaction Flow Transform Mapping An Example Design Steps Transaction Mapping An Example Design Steps Refining the Architectural Design Unit 15: User Interface Design The Golden Rules Place the User in Control Reduce the Users Memory Load Make the Interface Consistent User Interface Design Interface Design Interface Design Activities Defining Interface Objects and Actions Design Issues Implementation Tools Design Evaluation Unit 16: Component-Level Design Structured Programming Graphical Design Notation Tabular Design Notation Program Design LanguageExample A PDL Unit 17: Software Testing Techniques Software Testing Fundamentals Testing Objectives Testing Principles Testability Test Case Design White-Box Testing

Basis Path Testing Graph Notation Flow Cylomatic Complexity Deriving Test Cases Graph Matrices Controlling Structure Testing Condition Testing Data Flow Testing Testing Loop Black-Box Testing Graph-Based Testing Methods Equivalence Partitioning Boundary Value Analysis Comparison TestingOrthogonal Array Testing Testing for Specialized Environments, Architectures, and Applications Testing GUIs Testing of Client/Server Architectures Documentation and Help Testing Facilities Testing for Real-Time Systems Unit 18: Technical Metrics for Software Software QualityMcCalls Quality Factors FURPS ISO 9126 Quality Factors Transition to a Quantitative The View A Framework for Technical Software Metrics Challenge of Technical The Metrics Measurement Principles Attributes of Effective Software The Metrics Metrics for the Analysis Model Function-Based MetricsThe Bang Metrics Metrics for Specification Quality Metrics for the Design Model Architectural Design MetricsComponent-Level Design Metrics Interface Design Metrics Metrics for Source Code Metrics for Testing Metrics for Maintenance Part Four Object-Oriented Software Engineering Unit 19: Object-Oriented Concepts and Principles

The Object-Oriented Paradigm Object-Oriented Concepts Classes and Objects Attributes Operations, Methods, and Services MessagesEncapsulation, Inheritance, and Polymorphism the Elements of an Object Identifying Model Identifying Classes and Objects Specifying Attributes Defining Operations Finalizing the Object Definition Management of Object-Oriented Software Projects Common Process Framework for The OO OO Project Metrics and Estimation OO Estimating and Scheduling An Approach Tracking Progress for an OO Project Unit 20: Object-Oriented Analysis Object-Oriented AnalysisConventional versus OO Approaches The OOA Landscape Approach to OOA A Unified Domain Analysis Reuse and Domain Analysis The Domain Analysis Process Generic Components of the OO Analysis Model The OOA ProcessUse Cases Class-Responsibility-Collaborator Modeling Defining Structures and Hierarchies Defining Subjects and Subsystems Object-Relationship The Model The Object-Behavior Model Event Identification with UseCases State Representations

II Database Management Systems (2 Credits) Subject Code - MI0025UNIT 1 DBMS [DATABASE MANAGEMENT SYSTEMS] Different applications of traditional database Defi