May_08_GD_Case_Study_BMO_V1.ppt

7/17/2019 May_08_GD_Case_Study_BMO_V1.ppt

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- IBM internal use only -

FSS GD Success Story Bank of Montreal case study

SW Partner Call - May 2008

Ruchr !sthana Drector " FSS #eader$ %BM %nda


2/8

& Co'yr(ht %BM Cor'oraton 200)

Breadth of Services

Multiple Domains- Rsk " Co*'lance

- Fnancal Re'orts and Back offce- CRM

- Credt Cards and Pay*ents Multiple Technologies

- Manfra*e !sse*+ler$ P#,$ C%CS$ FC.S- DW"B% !+ %nto$- /aa 1 MS 3et !SP

-Peo'lesoft$ Se+el$ Co(nos

- racle$ DB2$ Re'orts Multiple Services

- #2 " #4 su''ort$ Deelo'*ent 5ncludn( %terate6- M(raton and Portn(

Mult'le 7n(a(e*ent Models- Producton Su''ort and Mantenance- Ca'acty Model- DC. Pro9ects

Additional services and roles

-:! 1 estn(

- Busness analyss

- !''lcaton Packa(e SM7s


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Engagement Landscape

BMO Program MSA Signed in 1Q !

"urrent #ndia $ead "ount % &

Multiple Deliver' Models

Spread across Lines of Business

Multiple Technologies

Multiple Site Deliver'


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Engagement Landscape cont(d)

Derse 'ortfolo of ;ork to %BM %nda

200< F7s to %BM %nda

-Ban(alore$ =ydera+ad$ >olkata$ oronto

- )?@ offshore 1 2?@ onshore

!''lcaton Mantenance " Su''ort 5!MS6

- Cor'orate Fnance$ Basel$ %nfor*aton Mana(e*ent$ Ca'tal Markets

Mutual funds 5*anfra*e6$ Se+el$

Ca'acty Pools

- Manfra*e$ For*s$ %nfor*aton Mana(e*ent

!''lcaton 'ro9ects

- .sn( Mcrosoft$ %BM We+s'here$ Manfra*e etc

Current Status


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BMO Engagement * $istor' of this seemingl' lasting partnership

Major Achievements

Successfully completed 8 Development and Enhancement projects with Zero schedule variance Completed 10 development and 8 maintenance releases E!" A# $nito Evolved ADAS processes to syner%i&e #etween development and support %roup

1st 'iscal (earend under )* services successfully completed in +ov ,0-. preparationrelated to/00 'iscal (ear end has completed

$nitiated Si Si%ma projects for Development and AMS projects

Completed the 2 major projects throu%h Iterative project model

BMO Partnered with IBM

for a staff supplementation

IBM-BMO identified

strategy to help BMO

on their vision. MSA

Signed

Ramped up to !"

#apa$ity Model %

AMS&'evelopment

Pro(e$ts

)o$us on 'omain

*nowledge+ ,esting+

Business )rame or

and #apa$ity Model Pool

//0-/! //1 //2 //3


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#BM * BMO +overnance

Soum'a, -iladriMan.u, Muthu, Saina

Anind'a

Senthil, Shine +lenn Martin

Bev "rane

/en0at Bonam Tamer Mahdi

Sasi0ant 2ustin 3ortle'

-arasa, Murth' Tamer Mahdi

/imal Maureen $all

"orporate Services 4"S5+ Basel, #M "apacit',

#M Prod

"M6M+

Sales 7 Services

Optimi8er

"9M6#PS"9M6TPM, M9 "apacit'

Anna,Angela

eid and 3end'

Sharie and Maril'n

oger

Maril'n

:athleen

#BM #ndia #BM "anada BMO


7/8& Co'yr(ht %BM Cor'oraton 200)

Best Practices

Standardi4ed Appli$ation 'evelopment and Appli$ation Support Pro$ess

5esson 5earnt orshops at end of ea$h pro(e$t

Applying Matured #MM 5evel ! Pro$esses

Monthly Pro$ess Review and Pro(e$t 6ealth #he$

78tensive use of IBM #olla9oration ,ools

Resour$e Retention through Internal Rotation

Periodi$ ,eam Building and ,eam Bonding e8er$ise

:sing Iterative development 9ased on R:P prin$iples

Initiated the (oint PMR 9etween IBM and the $lient

Standardi4ed and automated effort estimation model saving time on validation and 9uilding $lient trust

#ertified )un$tion Point Spe$ialists ;#)PS


8/8& Co'yr(ht %BM Cor'oraton 200)

Q7A

T$A-:S

Documents

May_08_GD_Case_Study_BMO_V1.ppt