Marketing collateral

2012 BOARD OF DIRECTORS OFFICERS David Flynn, Phillips Lytle, LLP

Colleen DiPirro, Amherst Chamber of Commerce

David Donovan, Independent Health

Earl Wells, e3communications

Bill McGowan, AccuMED Technologies, Inc.

Richard Cahlstadt, M&T Bank

Donna DeCarolis, National Fuel Gas

Dennis Elsenbeck, National Grid

Chris Jerzewski, CCS Oncology

Ralph Jeswald, Dopkins & Company

Christopher Lane, Millard Fillmore Suburban Hospital

Gretchen Nichols, Nesper, Ferber & DiGiacomo, LLP BOARD

**Jim Allen, Amherst Industrial Development Agency

Thomas Bamrick, Ingram Micro

Stephen Bell, Eric Mower & Associates

Jeff Buckley, Moshides Financial

Maria Caserta, DENT Neurologic

*Jack Colocousis, Corporate Training Services

Michael Conroy, BlueCross BlueShield of WNY

Vince DeJoy, III, Windsong Radiology

David Dunkleman, Weinberg Campus

Matthew Enstice, Buffalo Niagara Medical Campus

Jeffrey Fancher, UBS Financial Services

Jim Gottstine, Ciminelli Real Estate Corp.

Jonathan Hager, The Home Depot

Stewart Haney, Wendel Companies

Therese Hickok, Uniland

Mark Hogan, AAA of WNY

Kenneth Jagodzinski, Verizon

Peter Kates, Univera Healthcare

David Kimelberg, Seneca Holdings

Jeffrey Lehrbach, McGuire Development Co.

John Leonardi, Buffalo Niagara Association of Realtors

**Sharon Lochocki, KeyBank

Nick Magnini, FOX Television Network

*Peter Morris, PR Morris Consulting

Keith Parwulski, Evans Bank

Michael Pietkiewicz, University at Buffalo

Eric Recoon, Benderson Development

TJ Revelas, Lawley Services

*Suzie Rivo Solender, Solender Services

Shandra Spicer, S&W Contracting

**William Stark, Ciminelli Development Company, Inc

Scott Stenclik, Superior Technical Resources

Amy Vigneron, Cohen & Lombardo, P.C

Robert Wallace, Canterbury Woods

Chairman

President and CEO

First Vice Chair

Second Vice Chair and Public Affairs Council Chair

Treasurer

2012 PATRONS: *Appointed, ** Ex Officio

ANNUAL [2011

REPORT]

Sponsored by:

COLLEEN DIPIRRO, PRESIDENT & CEO What a year it has been, not only for the Am-herst Chamber of Commerce, but for Buffalo Niagara as a whole! As a region, we came to-gether in a short time frame to craft a strategic plan for Western New York through the Re-gional Economic Development Council. As a Chamber, we not only grew in numbers, but grew the services and programs that we pro-vide to you, our members, to help keep your businesses prosperous.

Thirty individuals were selected by Governor Andrew Cuomo to serve on the Western New

York Regional Economic Development Council and I was honored to be one of them. What an outstanding recognition for the Amherst Chamber and the work that we do for the business community. The Council’s hard work was rewarded this past December when the Governor announced the WNY plan was a “Best Plan Award” winner and would receive over $100 million for economic development!

While the region saw great success at the end of 2011, the Chamber was able to see it all year long. As you read through the 2011 Annual Report, you will notice that attendance at all of our events grew, participation in the Chamber is higher than ever before and the Chamber is offering an even more diverse menu of services for members to take advantage of. All of these positive notes continue to underline what we have been saying for years. When you listen to the business community and proactively respond to their needs, the organization will only become stronger.

Thank you for continuing to recognize the value of the Amherst Chamber of Commerce and the service that we provide. Without your constant input and feedback we would not have the reputation in the marketplace that we do today. I look forward to working with you throughout the coming year to continue expanding your circle of influence.

[FROM THE PRESIDENT]

HERE’S WHAT OUR MEMBERS ARE SAYING ABOUT US

"As the Executive Director of the largest free-standing non-profit audiology practice in the country, I oversee 10 doctors of audiology and seven office support staff. It is my responsibility to ensure that the staff constantly develops both their professional and business skills. I have found the "Tools for Prosperity" seminar series to be incredibly helpful in providing opportunities for my staff to learn more about the business challenges that we face in today's market. A variety of our staff, from the audiologists to the office and business managers, have attended seminars on everything from website development to business etiquette and actively apply the knowledge gained into their daily work responsibilities."

Dr. Anne Orsene, AuD., Hearing Evaluation Services of Buffalo Inc. Member Since October 2010

"Two years ago I joined the Amherst Chamber as an Entrepreneur/Sole Proprieter not knowing any-thing about the business world. With the help of the Chamber I have been able to take The Mac Groups from Sole Proprieter to Corporation status. Treat this like a gym membership...work it....live it... Your

success within the Amherst Chamber is what you make of it." Sean M. Macaluso, The Mac Groups Inc.

Member Since June 2010

"When I started my company in 2005, we had built only three websites that first year. Now we build close to 300 new sites every year and have 22 people on staff full-time in Amherst. I credit a large part of my success to the engagements at the Amherst Chamber. It was the very first network I joined as a business owner, and I immediately got involved in all the programs they had to offer. Since we have

become one of the largest website developers for small businesses in Western New York, I look back at the Chamber as a critical key in helping foster the confidence, marketing reach, and membership ex-

periences that gave us the foundation of growth we have today. Joel Colombo, 360 PSG

Member Since January 2005

DAVID FLYNN, PHILLIPS LYTLE LLP As I continue my chairmanship of the Amherst Chamber of Commerce’s Board of Directors in 2012, I am happy to reflect on the many positives that 2011 brought to the Chamber. We have distinguished our organization as one that is responsive to the ever changing needs of our diverse membership. The sustainability of the Chamber does not come from a single program or service, but from multiple projects that are sys-tematically based and integrated to reflect economic trends and operational challenges. Balancing business programs and services that provide our members with the tools to prosper in conjunction with the leadership we exhibit in shaping public policy has resulted in our becoming the largest Chamber in the region. Our offerings resonate with businesses – large and small, as evidenced by our continuing growth and diversity in membership.

In addition to taking a lead in driving public policy that benefits the business com-munity via our Public Affairs Council and the Legislative Agenda being distributed today, we have forged strong working relationships with our public officials at every level of government. Plans are underway for forums with Lieutenant Gover-nor Robert Duffy who will visit the Chamber to discuss the next steps of the Re-gional Economic Development Council, which Colleen DiPirro and the Chamber is actively involved in. We will also host United States Senator Kirsten Gilibrand this spring to learn more about her Upstate Works Act legislation currently mov-ing through Congress. Congresswoman Kathy Hochul is a regular visitor to the Chamber, most recently when she and Colleen held a press conference in support of agency consolidation at the Federal level. We are also finalizing plans for a meeting with the newly appointed President of the Business Council of New York State, Heather Briccetti, who will share with us their focus on State issues. While leadership is a hallmark of our Chamber, providing opportunities to em-power our members is also a priority. At the end of February, the Chamber’s new-est program, Emerging Business Leaders, will celebrate young professionals from all over the region with their first annual awards gala. This event will be like noth-ing Western New York has seen before, including a live performance by home-town band More Than Me. In May, the Business Resource Council will be adding a Vendor Show to our an-nual Small Business Awards Luncheon. This new feature will allow the Chamber to help raise awareness for our small business members and those who facilitate small business creation and growth in the region. Launching in 2012 is Insights and Inspirations, a new program to provide second stage business leaders with a peer-to-peer program to help solve their everyday issues. Participants will receive the tools needed to grow their company through a circle of trusted advisors whose only agenda is to help each other succeed. As you can see, 2012 is shaping up to be another exciting year for the Amherst Chamber of Commerce. I look forward to continuing my service as your Chairman and for the Chamber to continue to provide you with a tangible return on your Chamber investment. Feel free to contact me at any time at [email protected].

Sincerely,

[FROM THE CHAIRMAN]

[FINANCIAL REVIEW]

*Data provided is unaudited

Chamber Expenses*

January 2011 - December 2011

61%20%

6%6% 4% 3%

Payroll and Benefits Rent

General and Administrative Other

Special Events Professional Fees

Chamber Income*

January 2011 - December 2011

39%

33%

15%

8% 4%1%

Membership Investors

Health Insurance Small Business Services

Special Events Miscellaneous

THE HEALTH INSURANCE DIVISION Benefit Solutions was created by the Amherst Chamber of Commerce to offer additional insurance benefits to our member businesses with two or more employees helping them navigate the many coverage options available. While the Chamber still offers its association plans to all members, small businesses can benefit from belonging to the only chamber in the region with a licensed, in-house insurance broker. The Chamber has a strong relationship with all three local insurance carriers and a unique partnership with Lawley Benefits to offer their additional knowledge and expertise. Commissions received from Benefit Solutions clients are reinvested back in the Chamber to allow the organization to provide the valuable programs and services available to all members.

Benefit Solutions

Mike Robitaille and the Buffalo Sabres Alumni Foundation were awarded the “Community Service” honor at this year’s Business of the Year Awards Dinner, attended by more than 350 business leaders.

The Chamber organized a roundtable with local business leaders, New York State Senator Mike Ranzenhofer and Senate Majority Leader Dean Skelos. The event was hosted by Ciminelli Real Estate.

The Chamber held 10 Business After Hours networking events at member locations which featured Honorary Hosts, like United States Congressman Brian Higgins, who spoke at May’s event.

The Emerging Business Leaders met with regional executives at the Chamber throughout the year to share an intimate meal with young professionals as part of the Food for Thought Pro-gram. Jim Kaskie, president of Kaleida Health sat down for lunch during November’s installment.

The Chamber worked with Gover-nor Andrew Cuomo to help coordi-nate his first visit to Western New York after being elected to office.

FAST FACTS: • Enrolled over 156 new members in

health insurance plans

• Held over 250 meetings in the Sub-urban Solutions Center

• Hosted over 210 business leaders at the Small Business Awards Lunch-eon

• Increased corporate investment in the Chamber by 32%

• Added 216 companies to the Cham-ber membership

• Hosted more than 125 networking meetings

• Hosted the State of the Town Ad-dress at the Annual Luncheon

• Held 12 Member Education/Tools for Prosperity Workshops

[Chamber at a Glance]

The Emerging Business Leaders, an initiative for young professionals, celebrated its first anniversary with help from the Food Trucks of WNY. Attendees donated canned goods to the Food bank of WNY.

United States Congresswoman Kathy Hochul visited the Chamber to celebrate Women in Business Week, co-hosting a luncheon and discussion with Chamber President Col-leen DiPirro for local business women.

In 2011, over 10 area businesses asked the Amherst Chamber of Commerce to be a part of their grand opening, including the one pictured here at KeyBank.

The Chamber held 10 Business After Hours networking events at member locations which featured Honorary Hosts, like United States Congressman Brian Higgins, who spoke at May’s event.

The Emerging Business Leaders met with regional executives at the Chamber throughout the year to share an intimate meal with young professionals as part of the Food for Thought Pro-gram. Jim Kaskie, president of Kaleida Health sat down for lunch during November’s installment.

2013 Board of Directors OFFICERS David Donovan, Independent Health

Colleen DiPirro, Amherst Chamber of Commerce

Earl V. Wells, III, e3communications

David P. Flynn, Phillips Lytle LLP

Richard Cahlstadt, M&T Bank

Donna L. DeCarolis, National Fuel Gas

Dennis Elsenbeck, National Grid*

Jeffrey Fancher, UBS Financial Services Inc.

Therese J. Hickok, Uniland Development Company

Christopher Lane, Millard Fillmore Suburban Hospital

Bill McGowan, AccuMED Technologies, Inc.

Michael J. Pietkiewicz, University at Buffalo

Robert Wallace, Episcopal Church Home & Associates, Inc.

Thomas Bamrick, Ingram Micro

Steve Bell, Eric Mower & Associates

Rachael Brown, Employer Services Corporation**

Maria Caserta, DENT Neurologic Institute

Michael Conroy, BlueCross BlueShield of Western New York

Vince DeJoy, III, Windsong Radiology

David Dunkelman, Weinberg Campus

Matthew Enstice, Buffalo Niagara Medical Campus

Jim Gottstine, Ciminelli Real Estate Corp.


Stewart Haney, P.E., WENDEL

Christopher Jerzewski, CCS Oncology

Ralph M. Jeswald, Dopkins & Company, LLC

Peter Kates, Univera Healthcare

David Kimelberg, Seneca Holdings

Elizabeth M. Kraus, KeyBank

Jeffrey Lehrbach, McGuire Development Co.

John Leonardi, Buffalo Niagara Association of Realtors

Michael A. Marong, Jr., Bank of America Merrill Lynch

Bobby Mills, Daemen College

Gretchen Nichols, Nesper, Ferber & DiGiacomo, LLP

Keith J. Parwulski, Evans Bank

Daniel Plis, First Niagara Bank

Eric Recoon, Benderson Development

TJ Revelas, Lawley Benefits Group

Suzie Rivo Solender, Solender Services, LLC

Patrick Schiske, West Herr Toyota Williamsville

Lisa Secord, Wegmans

Shandra Spicer, Spicer Group

Scott Stenclik, Superior Group

Carolyn D. Valenti, Lougen, Valenti, Bookbinder& Weintraub, LLP

Chairman

President and CEO

First Vice Chair and Public Affairs Council Chair

Immediate Past Chair

Treasurer

BOARD

Solender Services, LLC

2013 Patrons

*Ex Officio, ** Appointed

2 0 1 2 ANNUAL REPORT

Amherst Chamber of Commerce

Sponsored By:

MESSAGE from the President 2012 - A Look Back

Last year was both an exciting and a challenging year for the Chamber and for the business community.

In the fall of 2011, I was appointed by the Governor to serve as a member of the Regional Economic Development Council and participate in the creation of our Regional Economic Development Strategy. In early 2012, we were able to identify members of our Board of Directors who were ultimately appointed to serve on work groups, expanding our influence. Even more exciting was the introduction of representatives from our Emerging Business

Leaders to the Lt. Governor who agreed to integrate them into the Council and/or work groups. As Chairman of the Communications Committee for both the REDC and the Buffalo Billion, I continue to represent our members as we determine how the State is going to dedicate resources in an effort to grow and sustain our regional economy. Our staff, our current leadership and our next generation of leaders are all engaged in this unique initiative.

From an organizational standpoint, we are excited that our membership continues to grow, as evidenced by Business First identifying us as the largest Chamber of Commerce in the region. Our diverse menu of cost effective business services is the impetus for this growth. Each of our services is designed to make money or save money for our members. And, as we grow their individual prosperity the community grows and prospers. Larger firms, realizing the value of our efforts, continue to increase their investment in our organization in recognition of the tangible ROI.

The staff and volunteer leadership of the Chamber utilizes our Strategic Plan as the blueprint for our actions. While we are a fluid organization that responds to changes in the marketplace and the economy, our commitment to our mission continues to guide us. That focus has allowed us to overcome or ride out the challenges we faced and continue to sustain the success of our Chamber.

The Challenges were exceptionally difficult because we had so little control over them. Both the potential ‘Fiscal Cliff’ and the integration of the Health Care Reform Act had very real consequences for our members and society as a whole. The immediate catastrophic ramifications for failure to act on a Federal Budget amendment were avoided when Congress and the Senate came to some compromises earlier this month but the economic uncertainties facing the nation because of our national deficit is still of some concern. We continue to work closely with our Federal representatives to make sure that the concerns and opinions of the business community are heard as they develop public policy.

Health Care Reform will dramatically change the health insurance delivery system. The Chamber continues to work with our state representatives and departments as they design both the Exchanges and identify the regulations in accordance with federal guideline. As a portal, providing employers and employees with the information necessary to select the appropriate insurance coverage, the Amherst Chamber of Commerce will continue our active engagement in this ongoing process.

Opportunities and challenges will always be a part of our life – the Amherst Chamber of Commerce is adept at responding to both and thank you for your support of us and our efforts.

>>Colleen DiPirro

Sincerely,

Colleen DiPirro

Through skill development, community outreach and networking, members build the COMPETENCIES AND CONNECTIONS necessary to stay in this area and thrive. Simply put, members of the Emerging Business Leaders get a return on their membership that pays dividends in

PROFESSIONAL ADVANCEMENT.

From MONTHLY NETWORKING opportunities and intimate gatherings with the area’s most influential CEOs, we invite you to join us at our next EMERGING BUSINESS LEADERS event.

Young, Professional and Connected

Networking, Workshops, CEO Interaction

MESSAGE from the Chairman

I am excited about the opportunity to serve as Chairman of the Board of the Amherst Chamber of Commerce. As a member of the Board of Directors, I recognize that we are a highly committed organization that supports the business community in the region. Working with our members, the Chamber has established an agenda to achieve our strategic goals.

We offer members relevant networking events that are valuable opportunities to grow their business. Our Councils and Task Forces work jointly with our staff and the business community and we listen and

learn in an effort to provide programs and implement services that meet your needs. Our health insurance division is unique in our ability to provide both group health insurance and specialized and customized insurance as a result of our in house agency. We are already serving as a resource to the community as an information portal regarding the transition to universal health care.

As decisions are made regarding benefits, access and regulations, we communicate that to our members. Special attention will be given to initiatives that promote a healthy workforce. Not only will this improve employee productivity and employer profits, it will stabilize health insurance premiums.

Our focus on young professionals with the mobilization and expansion of our Emerging Business Leaders program allows us to build regional bench strength as we prepare the next generation of stewards with educational, professional and personal tools.

The Amherst Chamber of Commerce is one of the most influential forces in local and regional government and economic development. We serve a diverse audience of citizens, including community leaders, entrepreneurs, business executives, employees and educators. I am proud to be a part of this influential group and look forward to working with you; individually or collectively to advance our goals which mirror your goals – to maintain prosperity and enjoy a high quality of life.

Sincerely,

David Donovan

>>David Donovan, Independent Health

FINANCIAL review

The Amherst Chamber of Commerce is one of the leading health insurance agencies for small business in the region. In addition to group insurance, our in house brokerage allows us to customize insurance plans for our members which has been hugely popular. Because we devoted so many resources to mobilizing this unique agency, we are positioned appropriately to assist our members and the small business community as they prepare for the transition to health care exchanges which everyone will be required to utilize January 1, 2014.

We are working with NYS officials and the carriers so that we are well informed and can communicate our knowledge to subscribers. For more information or to be included on our Health Care Corner Newsletter distribution list which includes real time information, go to www.amherst.org and sign up or call Chris Solecki, Chamber Benefits Manager at 632-6905.

BENEFIT solutions

CHAMBER at a Glance

The Amherst Chamber honored Independent Health with the Business of the Year award at the 2012 Business of

the Year Awards Dinner. Despite echoes of Hurricane

Sandy’s high winds and heavy rains, over 300 local business leaders attended the dinner.

The Chamber held nine Business After Hours networking

events at member locations throughout 2012. Many of the

events featured special guests like United States Congressman Brian

Higgins, who dropped by for September’s event at the Eagle

House Tavern.

Heather Briccetti, president and CEO of the Business

Council of New York State, traveled to the Chamber in

March to discuss business-friendly public policy with members of the Chamber's board of

directors and public affairs

council.

In 2012, the Amherst Chamber of Commerce continued to monitor and weigh

in on public policy affecting the greater business community. The Chamber held

meetings and met with elected officials on over 40 occasions this past

year.

Fast Facts: Enrolled over 330 new

members in health insurance plans

Held over 275 meetings in the Suburban Solutions Center

Hosted over 300 business leaders at the Business of the Year awards dinner

Hosted over 225 business leaders at the Small Business Awards Luncheon

Added a Small Business Showcase component to the luncheon and had 30 member businesses participate

Added 266 new member businesses to the Chamber

Hosted more than 125 networking meetings

Held 10 Tools for Prosperity Workshops

Launched a series of At-Home Business “U” skill development courses for home-based business owners.

On August 31st , Senator

Kirstin Gillibrand came to speak at a

luncheon hosted by the Amherst

Chamber with over 150 business

professionals and 11 local chambers of commerce

in attendance .

CHAMBER at a Glance

The Chamber held nine Business After Hours networking

events at member locations throughout 2012. Many of the

events featured special guests like United States Congressman Brian

Higgins, who dropped by for September’s event at the Eagle

House Tavern.

Emerging Business Leaders, the

Chamber’s young professionals group, held a one-of-a-kind

awards gala to recognize the

business and civic achievements of those 39

and under in Western New York. The gala took an

original approach to the typical sit-down dinner, providing guests with

food stations, free massages,

swag bags, open bar, a photo booth and live

music.

The Emerging Business

Leaders met with eight regional executives and local leaders

throughout the year to share a meal and conversations

about professional development as part of the group’s Food for Thought

program. Jody Lomeo, CEO of the Erie County Medical

Center, sat down for breakfast at

November’s event.

Heather Briccetti, president and CEO of the Business

Council of New York State, traveled to the Chamber in

March to discuss business-friendly public policy with members of the Chamber's board of

directors and public affairs

council.

In 2012, the Amherst Chamber of Commerce continued to monitor and weigh

in on public policy affecting the greater business community. The Chamber held

meetings and met with elected officials on over 40 occasions this past

year.

Buffalo Niagara Marriott 1340 Millersport Highway, Amherst, NY

Monday, October 29, 2012

Registration/Cocktails 5:30 pm

Sponsored by:

Dinner/Program 6:30 pm

Sponsored by:

$65 members $80 non-members

Table of ten including corporate signage $750 members $850 non-members

Kindly RSVP by Monday, October 22, 2012

Reservations can be made online at www.amherst.org or by phone

at (716) 632-6905

Keynote address by:

Kenneth Adams, president and CEO of

Empire State Development Corporation

Join Us

Celebrate

2012

Business of the Year Awards


excellence

Commitment to Excellence

Superior Group Sponsored by: National Fuel

Frank Ciminelli Lifetime Inspiration Award

Gene Vukelic Sponsored by: Bank of America Merrill Lynch

Health & Health Services Award

Canterbury Woods Sponsored by: Millard Fillmore Suburban Hospital

Revitalization Award

Larkin Development Group for Larkinville

Sponsored by: Phillips Lytle LLP

2012 Business of the Year Honorees

Business of the Year

Presented to:

Independent Health Sponsored by: M&T Bank

Innovation Award

HEALTHeLINK Sponsored by: National Grid

Stewardship Award

Clotilde Perez-Bode Dedecker Sponsored by: KeyBank

Thank You

COCKTAIL HOUR SPONOSRED BY:

PHOTOGRAPHY COURTESY OF:

Marc Murphy Photography

AMHERST CHAMBER OF COMMERCE STAFF

Colleen DiPirro

Caitlin McNulty

Christian Solecki

Janice Vecchio

Allison Whalen

Kim Whelan

Barb Wischerath

President/CEO

Director of Operations and Special Projects

Benefits Manager

Receptionist

Creative Manager

Director of Member Relations

Accountant


Sponsored by:

Business of the Year Business of the Year Business of the Year Business of the Year

OCTOBER 29, 2012 BUFFALO NIAGARA MARRIOTT

Registration/Cocktails 5:30 p.m.

Dinner/Program 6:30 p.m.

INTRODUCTION OF SPECIAL GUESTS, OPENING REMARKS

Colleen C. DiPirro CHAMBER PRESIDENT/CEO

INTRODUCTION OF THE BOARD OF DIRECTORS

David Flynn CHAIRMAN OF THE BOARD

KEYNOTE ADDRESS Kenneth Adams EMPIRE STATE DEVELOPMENT CORPORATION PRESIDENT

DINNER

AWARDS PROGRAM MISTRESS OF CEREMONIES

Jacquie Walker WIVB CHANNEL 4 NEWS

BUSINESS OF THE YEAR Independent Health

COMMITMENT TO EXCELLENCE

Superior Group

FRANK CIMINELLI LIFETIME INSPIRATION AWARD

Gene Vukelic

HEALTH & HEALTH SERVICES AWARD

Canterbury Woods

REVITALIZATION AWARD Larkin Development Group for Larkinville

INNOVATION AWARD HELATHeLINK

STEWARDSHIP AWARD Clotilde Perez-Bode Dedecker


Clotilde Perez-Bode Dedecker STEWARDSHIP

Clotilde Perez-Bode Dedecker has made it her mission to improve lives through civic service. As CEO of the Community Foundation for Greater Buffalo, she focuses on community-wide efforts to solve the most critical problems facing the Western New York region. Clotilde, the 2012 Stewardship honoree, is a nationally recognized

spokeswoman on a range of issues including strategic philanthropy, community service and cultural diversity.

C lo t i lde has led numerous public/private sector collaborations focused on systemic change. These efforts have addressed issues such as school readiness, post-secondary attainment, capacity building for arts

organizations, safety for victims of domestic violence and environmental stewardship. Most recently, Clotilde launched the Say Yes to Education initiative to drive education reform in the urban core of the region. She is the founder of the Literacy Funders Network, a national coalition of foundations dedicated to improving literacy in America.

Clotilde’s other service highlights include a White House appointment to the President’s Council on Service and Civic Participation and U.S. Committee co-chair of the United Na-tions International Year of the Volunteer. She has served on many national and local boards including the Mayoral Council on Hispanic issues, John R. Oishei, Foundation and The National Federation for Just Communities.

SPONSORED BY:

Clotilde Perez-Bode D

edecker


HEALTHeLINK INNOVATION

HEA

LTH

eLIN

K

The recipient of the 2012 Innovation Award is a company that fills a critical void in today’s health care delivery system. HEALTHeLINK provides electronic health information technology that allows physicians to access medical records of participating patients electronically at the point of care no matter where or in what condition their patients are in. Not only does this advancement save time and money, it saves lives.

Through the Western New York clinical information exchange, more than 2,300 physicians are currently connected to HEALTHeLINK. The database provides physicians and other health care providers with their patients’ lab results, tests, radiology reports, medication

information, and a wide range of other health information, instantly and securely.

In Western New York, more than 90% of lab reports and over 80% of radiology reports generated in the region are electronically available to physicians through HEALTHeLINK. In addition, 19 of 22 local hospitals use

the database as well as several home care agencies, long term care facilities, and independent radiology practices.

As one of the leading clinical information exchanges in the country, HEALTHeLINK and its clinical partners continue to build and strengthen local health information technology infrastructure so measureable improvements in health care delivery and cost can be made.

SPONSORED BY:


Kenneth Adams was confirmed by the New York State Legislature as Empire State Development (ESD) President & CEO and Commission-er of the New York State Depart-ment of Economic Development on April 5, 2011. In these positions, Mr. Adams works to promote eco-nomic practices that attract busi-ness and create jobs throughout New York State. He also works closely with Lieutenant Governor

Robert J. Duffy to implement the Regional Economic Devel-opment Councils across the state.

Mr. Adams came to ESD from The Business Council of New York State, the state’s leading business association, where he served as President and CEO since 2006. He led the or-ganization in its mission of creating “economic growth, good jobs and strong communities across New York State.” The Business Council represents nearly 2,500 member businesses, chambers of commerce and professional and trade associations, employing a total of more than one million New Yorkers.

Prior to leading the Business Council, Mr. Adams was Presi-dent of the Brooklyn Chamber of Commerce and Director of the MetroTech Business Improvement District in Down-town Brooklyn. He was also the founding Executive Director of New York Cares, New York City’s leading volunteer or-ganization, from 1988 to 1994.

Mr. Adams is a resident of Brooklyn, New York, where he lives with his wife and two children.

ABOUT KENNETH ADAMS


Inde

pend

ent H

ealth


Independent Health not only delivers top rated health insurance plans to subscribers across Western New York, it also promotes a c o m m u n i t y - w i d e approach to good health and wellness education. Since its formation 32 years ago, the 2012 Business of

the Year honoree has invested itself in the economic vitality of this region and in the wellbeing of its citizens – proving Independent Health truly is, “Dedicated to Making a Difference.”

Independent Health began operations in 1980 after a graduate school research project through the University at Buffalo prophesized the need for a health maintenance organization model in Western New York. Now, headquartered in Amherst, NY, the company employs more than 1,000 employees across eight counties and offers a comprehensive portfolio of products to nearly 375,000 individuals in Western New York and throughout the country.

Historically, a forerunner in the health insurance industry, Independent Health introduced this area’s first consumer and employer-focused wellness programs in 1989 and established the Independent Health


Larkin Development Group for Larkinville REVITALIZATION

Larkin Development Group, led by CEO Howard Zemsky, systematically breathed new life into one of the city’s oldest neighborhoods. The 2012 Revi ta l izat ion Awardee leveraged Buffalo’s historic past and architectural framework to create a multi-purpose public space in the heart of Buffalo’s Larkin District, known as Larkinville.

This transformative project played upon Buffalo’s natural post-industrial charm, adding modern relevance in the form of new streetscapes, renovated commercial and residential space, bicycle lanes and green space. Larkinville, an 80,000 square foot area at the intersection of Seneca Street and Swan, features casual indoor and outdoor dining options, bright comfy outdoor furniture, nine retail market stalls, food truck vendors, sculptures and state-of-the-art lighting and sound.

This past summer Larkin Development unveiled its latest attraction to hit the district – a free, outdoor concert series. Live at Larkin, sponsored by First Niagara, debuted for 14 weeks every Wednesday during the summer months. Local, original bands took to the stage, drawing crowds of 2,000-3,000 people to one of the most buzzed about destinations of the summer.

Larkin Development Group owns, builds, and manages approximately one million square feet of commercial property including Larkin at Exchange. The 600,000 square foot former Larkin Terminal Warehouse houses First Niagara’s corporate headquarters.

SPONSORED BY:

Larkin Developm

ent Group


Canterbury Woods HEALTH & HEALTH SERVICES

Can

terb

ury W

oods

Canterbury Woods, the 2012 Health and Health Services honoree, is one of the premier senior citizen communities in the country and the first life care community to put down roots in Western New York. The facility, which opened in 1999, provides the full spectrum of life care to seniors age 62 and older.

Canterbury Woods accommodates a l l s e n i o r s b y o f f e r i n g independent and assisted living apartments as well as skilled nursing services. The campus’ upbeat ambiance features patio homes as well as an amenity-filled array of programs for its residents to choose from. The seniors at Canterbury Woods enjoy a robust wellness program, various cultural and entertainment events and Canterbury University, a unique, resident-developed education program.

Essentially, Canterbury Woods provides residents and their families with the most important amenity of all - peace of mind in knowing that no matter what needs arise, they will be me t by a ca r ing and compassionate staff.

In addition to providing an exceptional and enriching living environment for senior citizens, Canterbury Woods is an engaged member of the community. Residents and staff are involved in the Amherst Chamber of Commerce, the Alzheimer’s Association and Read to Succeed Buffalo.

SPONSORED BY:


Independent Health

Foundation in 1992. The foundation has since pioneered community initiatives like Healthy Options, Good for the Neighborhood and The Fitness Kids Challenge.

Most recent ly the company has launched the Primary Connection, a new approach to health care delivery designed to expand the scope of primary care physicians. The approach aims to eliminate redundancy in the health care system, streamline resources and ultimately improve patient outcomes while reducing their costs.

With a past, present and future of industry excellence, it is no surprise Independent Health was named one of the best companies to work for in New York State for the fifth consecutive year. The company b o a s t s o n e o f t h e highest-ranked health plans in

the nation for all lines of business – Commercial, Medicare and Medicaid – according to the National Committee for Quality Assurance in its Health Insurance Plan Rankings 2012-2013 and remains the only plan in Western New York to place in the top 10 percent nationwide for all lines of business.


SPONSORED BY:


Superior Group COMMITMENT TO EXCELLENCE

Supe

rior G

roup

Superior Group, the recipient of this year’s Commitment to Excellence award, delivers workforce and business solutions to companies all over the world. With of f ices throughout North America – as well as in Argentina, Belgium, China, India,

Slovakia and the United Kingdom – Superior Group enhances the operations of businesses around the globe. Although the company’s lends its expertise internationally, its devotion to development in the Western New York region is unmistakable.

F o u n d e d i n 1 9 5 7 a n d headquartered in Williamsville, NY, Superior offers a repertoire of services that includes contract and direct hire, payroll, recruitment, independent contractor compliance and risk mitigation, as well as managed services programs auto-mated by its proprietary vendor management system, Work Nexus®. The company delivers cost-effective and solutions to a range of businesses from small to Fortune 500.

Superior’s commitment to Western New York is especially evident in its workforce development priorities. The company sponsors Bright Buffalo Niagara’s Venture Forum to help early stage, start-ups connect with angel investors from across New York State. Superior also has a dedicated Life Sciences recruitment expert on site at the NYS Center of Bioinformatics and Life Sciences to provide low-cost services to innovative new companies, giving them a better chance at survival.

SPONSORED BY:


Gene Vukelic FRANK CIMINELLI LIFETIME INSPIRATION

This year’s recipient of the Frank Ciminelli Lifetime Inspiration award took his family’s enterprising young business and transformed it into a beverage distribution dynasty. Gene Vukelic, chairman and CEO of Try-It Distributing Co., Inc., grew the bottling company his father started more than 80 years ago into a leader in the nation’s bever-age distribution industry.

Gene heads Try-It Distributing from its state-of-the-art sales and service center in Lancaster, NY. His father began the business in 1928 and after Gene graduated from LeMoyne College and served as an instructor in the U.S. Marine Corps, the Lackawanna product poured his energy into running Try-It Distributing full time.

Gene led the company to national prominence, handling the products of Anheuser-Busch, Inc., Labatt USA and Heineken USA. Throughout his tenure at Try-It Distributing Gene earned numerous awards for his sales achievements and business milestones, including the Life Service Award from the National Beer

Wholesalers Association and the Michael E. Vacek Award from the New York State Beer Wholesalers Association.

In addition to running a successful business, Gene and the Vukelic family dedicate themselves to giving back to community through their charitable involvement with Bakery Victory Services, the Muscular Dystrophy Association, Christ the King Seminary, Nardin Academy, Canisius High School and Canisius College.

Gene Vukelic

SPONSORED BY:

Coming this Fall At Home Business “U” – At Home Business “U” is a six-course certification program for home-based business owners. The program will feature workshops that educate participants on the foundations of running a small business as well as overcoming the challenges associated with working from home. C-Suite Circles – This unique program will be made up of executives, representing firms in the Buffalo Niagara region who are interested in peer-to-peer networking, participating in discussions with public and private sector leaders and creating consensus around public policy. Circle of Sales – Circle of Sales will be a peer-to-peer networking group made up of 25 high-performing sales professionals from a diverse cluster of industries. The group will provide a forum for professionals to meet, network, discuss best practices and share resources.

Amherst Chamber of

Commerce

Amherst Chamber of Commerce Executive Committee

David Flynn Phillips Lytle

Chairman

Colleen DiPirro Amherst Chamber of Commerce

President and CEO

David Donovan Independent Health

First Vice Chair

Earl Wells e3communications Second Vice Chair

Bill McGowan AccuMed Technologies Inc.

Treasurer

Richard Cahlstadt M&T Bank

Donna DeCarolis National Fuel

Dennis Elsenbeck National Grid

Chris Jerzewski CCS Oncology

Ralph Jeswald Dopkins & Co.

Christopher Lane Millard Fillmore Suburban

Gretchen Nichols Nesper, Ferber & DiGiacomo LLP

Amherst Chamber of Commerce 350 Essjay Rd., Suite 200 Williamsville, NY 14221

Ph. 716-983-0976 www.amherst.org

Amherst Chamber of

Commerce

Your circle of

influence


Benefit Solutions – Our unique health

insurance program not only saves business owners money, it allows them to spend more time and energy running their business. The Amherst Chamber is the only Chamber in the region with a licensed insurance professional on staff. We can use our in-house expertise to customize employee benefits for firms from one to 1000 employees.

Business After Hours – The Chamber’s monthly networking happy hour is free to all members. Not only does it provide attendees with a great way to build relationships with potential clients, it gives them the chance to explore the host venue and interface with our honorary host. Typically, the Chamber invites a different elected official or government decision maker to serve as honorary host each month.

Councils and Committees – The Chamber currently has three councils: Public Affairs Council, Business Resource Council and Emerging Business Leaders. These initiatives offer leadership opportunities for members who would like to get involved.

The Public Affairs Council works to develop policy positions and relationships

with elected officials with the goal of enhancing the region’s business climate.

The Business Resource Council functions as the "voice" of the small business community by developing, planning and conducting programs for members to help them increase their capacity for prosperity.

The Emerging Business Leaders group helps young professionals access opportunities in the region for personal and professional growth.

Your circle of

influence

Tools for Prosperity – The Chamber’s workshop series focuses on providing members with the practical knowledge and information they need to address the day-to-day issues of running a business. Workshops cover an extensive range of topics presented by industry experts.

Member-to-Member Discounts – This program encourages members to do business with one another whenever possible by providing a “members only” discount found through the Chamber website.

Professional Networking Groups (Pro-Nets) - The Chamber’s industry exclusive groups allow members to meet on a bi-monthly basis for networking and sharing information about their business.

Suburban Solutions Center – Our Suburban Solution Center offers first-rate, low-cost meeting space with cutting edge technology for use by any member of the Chamber. This meeting space provides sole proprietors, home-based business owners and even larger businesses with a professional setting perfect for board meetings, employee training seminars, conferences and investor presentations.

Support Competition.

Support inspiration.

Support Opportunity.

Tully’s and support

Join Emerging Business Leaders at

to benefit

“

”

When: Thursday, April 19, 2012 from 5:30 p.m. to 7:30 p.m. Where: Tully’s Good Times, 1495 Niagara Falls Blvd. Amherst, NY 14226 Cost: The cost is $20 per person. All proceeds benefit the athletes of Special Olympics New York. Call 632-6905 or log on to www.amherst.org for more information or to register.

Enjoy appetizers and drink specials provided by Tully’s and help athletes offset the costs of competition at the 2012 Summer Games in Buffalo!

EBL in t h e a r t s

#ProMix

Thursday, November 1

5:30pm - 7:30pm

The Tri-Main Center

2495 Main Street

Buffalo, NY 14214

Free for members and

$15.00 for non-members

Tour the Buffalo Arts Studio and get a

taste of the city’s fine arts scene with

resident artists, then learn about the

emerging digital animation industry from

faculty members and students at

Daemen College’s International

Center for Excellence in Animation.

Get an inside look at the

vibrant and multi-faceted

arts community in WNY.

Contribution - $1,000

Please make checks payable to

RSVP: Paul - 631-8000

Colleen - 912-6211

Roundtable

Please Join us for a CEO

With

U.S. Congresswoman

Kathy Hochul On Friday, September 30

From 11:30 a.m. to 1:00 p.m.

At the Amherst Chamber of

Commerce.

Hosted by:

Paul Ciminelli and Colleen DiPirro

Attend this intimate luncheon with Congresswoman Hochul

as one of 12 special guests. Take this opportunity to discuss

your concerns and viewpoints while getting to know our

newest congressional representative.

This is an exclusive event limited to 12 guests,

so reply as soon as possible.

Lunch with Senator Gillibrand is brought to you

by the Amherst Chamber of Commerce in

conjunction with the Alden, Cheektowaga,

Clarence, East Aurora, Kenmore-Town of

Tonawanda, Lancaster, Niagara USA, Olean,

Orchard Park, West Seneca and Wyoming Coun-

ty Chambers of Commerce

Join Us

Lunch with Senator Gillibrand is brought to you

by the Amherst Chamber of Commerce in

conjunction with the Alden, Cheektowaga,

Clarence, East Aurora, Kenmore-Town of

Tonawanda, Lancaster, Niagara USA, Olean,

Orchard Park, West Seneca and Wyoming Coun-

ty Chambers of Commerce

Join Us

For more information or to

register visit us online at

www.amherst.org.

Reservations can also

be made by calling the

Amherst Chamber of

Commerce at

716.632.6905.

U.S. Senator Kirsten Gillibrand was

sworn into office January 2009.

Previously she represented a

portion of Upstate New York in the

U.S. House of Representatives.

Currently Senator Gillibrand

serves on the Environment

and Public Works

Committee, Agriculture

Committee, Aging

Committee and Senate

Armed Services

Committee.

For more information or to

register visit us online at

www.amherst.org.

Reservations can also

be made by calling the

Amherst Chamber of

Commerce at

716.632.6905.

U.S. Senator Kirsten Gillibrand was

sworn into office January 2009.

Previously she represented a

portion of Upstate New York in the

U.S. House of Representatives.

Currently Senator Gillibrand

serves on the Environment

and Public Works

Committee, Agriculture

Committee, Aging

Committee and Senate

Armed Services

Committee.

[Public Affairs Council]

Chairman: Earl Wells, e3communications

Ed Berowski, Get Noticed Promotions

Jack Colocousis, Corporate Training Services

Kevin Connolly, Waddell & Reed

James Cutler, AXA

Ed Damico, National Fuel

Rick Glogowski, Realty USA


Stewart Haney, WENDEL

Mike Hughes, Kaleida

Kenneth Jagodinski, Verizon

Steve Lelinski, KeyBank

Dan Locche, Buffalo Niagara Association of Realtors

Susan Marchione, Daemen College

Penny Morgante First Niagara

Mike Pietkiewicz, University at Buffalo

Kimberly Muncie, Speed Global Services

Roberta Rifkin, Independent Health

Suzie Rivo Solender, Solender Services

Christie Rothschild, M.J. Peterson

Relocation

Megan Toohey, University at Buffalo

Dominic Vivolo, RBC Wealth Management

[Thank you to our Sponsors ]

Your HHHHealthealthealthealth C C C Careareareare EEEEconomicconomicconomicconomic D D D Developmentevelopmentevelopmentevelopment

EEEEnergynergynergynergy/M/M/M/Manufacturinganufacturinganufacturinganufacturing EEEEducationducationducationducation

2012

Legislative Agenda

Circle of Influence


Tab

le o

f Con

tents

n important aspect of being a leadership organization for busi-ness interests is having the influence to impact public policy, especially on issues that potentially can negatively or positively

impact business operations. As such, the Amherst Chamber of Commerce will from time to time make public, through the media and other avenues, its views on various public policy issues.

In fact, elected officials at all levels of government often look to the Chamber for its positions on these critically important issues. We work closely with these officials and their staffs in providing our feed-back and while we may not always be in agreement, we review each issue with one thing in mind – how it contributes to creating a posi-tive climate for business growth and economic development locally, nationally and globally.

[Guiding Principles]

1

Economic Development WNY Economic Development Council Strategic Plan………...3

Border Crossings and Logistics………………………………………………...4

Adaptive Re-Use…………………………………………………………………………..5

County-Wide Building Codes…………………………………………………..6

Consolidation of Town Services/Departments……………………...6

Energy/Manufacturing WNY Proceeds Legislation and New York Power Authority Board of Trustees………………………………………………………………………...7

Marcellus Shale…………………………………………………………………………...8

Brownfields…………………………………………………………………………………..8

Health Care Health Insurance Exchanges…………………………………………………….9

Buffalo Niagara Medical Campus…………………………………………..10

Education UB2020………………………………………………………………………………………..10

Sta

te

[Health Care]

10

Buffalo Niagara Medical Campus ACKGROUND: The Buffalo Niagara Medical Campus is a consortium of the region’s premier health care, life sci-

ences, research and medical evaluation institutions in down-town Buffalo. Nine major institutions and over 20 life sciences companies are housed on the 120 acre campus with a total eco-nomic impact of over $1.5 billion annually. In addition, over 8,500 medical professionals are employed on the campus.

HAMBER POSITION: The Amherst Chamber of Commerce supports initiatives that provide the physical space, entrepreneurial assistance and access to capital that

can be the key ingredients to unlocking opportunities for sus-tained economic growth. We will continue to support efforts to expand and diversify the Medical Campus through research and applications to the federal government for continued investment and growth.

ACKGROUND: With the passing of SUNY2020 legisla-tion in 2011, the community be-

lieves that UB202 will now move for-ward without any further impedi-ments. However, the university still needs our continued support. Many items passed in SUNY2020 have been held up by various authorities, and UB is still waiting to move forward on many aspects of its plan.

HAMBER POSITION: The Amherst Chamber of Commerce will support the University’s ongoing requests for funding and approval of the different initiatives

that are contained within the UB2020 plan, made possible by the passing of SUNY2020.

Sta

te

[Education]UB2020

[Health Care]

9

Health Insurance Exchanges

ACKGROUND: New York State has already ac-cepted federal funding and committed to establishing its

own health insurance exchange by 2014 as part of the fed-eral health care plan. Rates for the exchange will be based off of an essential benefits pack-age set forth by the fed-eral government. States can then choose to add additional services to the essential benefits re-quired from carriers at an increased cost, much like current Medicare plans. If not properly managed there is a huge potential for the exchange to put a financial strain on both the government and residents.

HAMBER POSITION: Recognizing that there both health and economic development components to this com-

plex issue, the impact of health insurance exchanges could be detrimental to the state’s economy if not addressed correctly. The Amherst Chamber of Commerce will continue to monitor legislation and recommendations from the state as they are de-veloped and rolled out. We will work to be a portal for the state’s decision makers for input from the Western New York region, while serving as a communications vehicle for our mem-bers and the entire business community.

and growth.

Sta

te

A Message from Council Chairman Earl Wells

[A Council Message]

2

Dear Friend of the Amherst Chamber: Welcome and thank you for attending our Annual Luncheon and the unveiling of our 2012 legislative agenda! As you will see, we took a different ap-proach with our legislative agenda this year. Instead of breaking down our priorities by government level, we decided to break out our agenda by industry sector. It’s no surprise that most of our agenda items come under economic development;

after all, our goal as a local chamber with a regional vision is to improve the economic competitiveness of our region in order to retain jobs, create new jobs and lure new investment. What better foundation to build off our 2012 agenda than the fan-tastic news we received toward the end of 2011, when the West-ern New York Regional Council won $100.3 million in funding for 96 projects throughout Western New York. Special thanks to Council Co-Chairs Howard Zemsky and Uni-versity at Buffalo President Satish Tripathi for their leadership; and, of course, a shout out to our own Colleen DiPirro who worked tirelessly on behalf of our region to make this award a re-ality without missing a beat in leading our organization. We look forward to working with all of you on our 2012 legisla-tive agenda throughout the year and we will be providing you with quarterly reports on our efforts.

Cheers to a prosperous New Year,

Earl V. Wells III President e3communications

[Economic Development]

WNY Economic Development Council Strategic Plan

ACKGROUND: The Western New York Regional Economic Development Council created a five-year strate-

gic plan which is a comprehen-sive vision for economic development in the region. It will also serve as a road map to implement strategies for future growth. The WNY plan won $100.3 million in funding for 96 pro-jects across the region at the end of 2011.

HAMBER POSITION: The Amherst Chamber of Commerce supports the efforts of the WNY Regional Eco-nomic Development council to implement the vision out-

lined in the five-year strategic plan. Furthermore, the Chamber will work to ensure the success of its strategy for strengthening research and development in the following key sectors:

• Leveraging Research to Drive Innovation - This initiative includes a $4 million allocation for development of the Jacobs Institute’s Center for Innovation in Medicine, a cutting-edge, state-of-the-art medical device prototyping facility at the Buffalo Niagara Medical Campus.

• Investing in Smart Growth Infrastructure - A $4 million pro-ject will reestablish high-quality intermodal transportation cor-ridors to connect the five downtown districts of Buffalo.

• Investing in Tourism and Travel - In response to market de-mand, the Buffalo-Niagara International Airport will use $6.8 million for a 1,000-space expansion of parking facilities.

• Investing in 21st Century Workforce Development - A $2 million investment in the Urban Automotive Center of Excel-lence in Buffalo’s Fruit Belt District to provide automotive repair training, GED certificates and mentorship assistance to local residents.

Sta

te and R

egio

nal

3

[Energy/Manufacturing]

8

Marcellus Shale

ACKGROUND: The Marcellus Shale stretches from West Virginia to the Southern Tier of New York and is the

largest unconventional gas field in the world. The shale covers 63 million acres over six states with a potential for 500,000 well sites. Drilling the New York portion could lead to a huge economic boost for the state; however, without tight regulations, it could also cause environmental concerns.

HAMBER POSITION: The Amherst Chamber of Commerce supports legislation that would allow drilling and exploration of the Marcellus Shale in New York State

in conjunction with stringent environmental policies that do not make drilling and exploration unrealistic or unattainable.

Brownfields ACKGROUND: Western New York has a plethora of brownfields created when the region was at the height of its manufacturing prime. Many sites now sit vacant and

unusable long after manufacturing has ceased. Remediating our brownfields can attract private investment, reduce tax burdens, create jobs, promote entrepreneurship and improve the quality of life for communities throughout the region.

HAMBER POSITION: The Amherst Chamber of Commerce supports the accelera-tion and streamlining of existing

processes and regulations, the creation of a dedicated funding source to aug-ment current Brownfield Opportunity Area efforts and target resources to infill areas most viable for transit ori-ented development.

Sta

te

Sta

te

[Energy/Manufacturing]

WNY Proceeds Legislation and New York Power

Authority Board of Trustees ACKGROUND: New York State Senate Bill S5407-2011 requires the New York Power Authority (NYPA) to establish a sound basis for recommending power alloca-

tions and net earnings from the sale of certain hydro-power from the Niagara Power Project. A WNY Power Pro-ceeds Allocation Board would be estab-lished to recommend to Empire State Development Corporation how to use the proceeds from this power on eco-nomic development projects. These projects would be required to be done within 30 miles of the Niagara Power Project, ensuring the money would be kept in Western New York.

HAMBER POSITION: The Amherst Chamber of Commerce supports the sale of unallocated hydro-power in the open market with a portion being dedicated to an eco-

nomic development fund for Western New York. The passing of this legislation could impact the success of Recharge NY and other development items in the region. We applaud the Senate for passing S5407-2011 and encourage the Assembly to do the same.

Additionally, the chamber supports Niagara County’s efforts to have a representative appointed to the NYPA board of trustees. The Niagara Power Project generates 2.4 million kilowatts of power, saving the state’s businesses hundreds of millions of dol-lars each year; however, there is currently no representation from Western New York on the board of trustees. Niagara County and Western New York have been consistently under-represented on the NYPA Board of Trustees and this needs to change.

7

Sta

te


Border Crossings and Logistics

ACKGROUND: The loca-tion of the Buffalo Niagara region

along the Canadian border is ideal for both tourism and economic devel-opment purposes. It provides a direct infrastructure line to Toronto, Ohio, New York City and the Southern United States. Our region needs to capitalize on this geographic vantage point to a higher extent than is cur-rently occurring by further opening the border to tourism and trade while leveraging it as an international logis-tics gateway to attract investment from around the world.

HAMBER POSITION: The Amherst Chamber of Commerce supports the development of policies that en-courage faster, more cost effective transportation of goods

across the U.S.-Canada bor-der in WNY. We also sup-port Senator Charles Schumer’s efforts to enhance cross-border movement along all of New York’s northern border and the WNY Re-gional Economic Develop-ment Council’s efforts to cre-ate and maintain a bi-national, intermodal logistics hub in WNY as part of its strategic vision.

4

Sta

te, R

egio

nal

and F

eder

al


Adaptive Re-Use Policy ACKGROUND: Adaptive re-use refers to the viable policy of re-using an old site or building for a purpose other

than which it was origi-nally intended for. Since a vacant building can deeply affect a community as a whole, adaptive re-use has become a benefi-cial way to utilize current infrastructure while pro-viding an alternative op-tion to suburban sprawl. Adaptive re-use employs the concepts of smart growth, sustainability and preservation to help com-

munities continue to thrive in a way that is socially, economically and environmentally sound.

HAMBER POSITION: The Amherst Chamber of Commerce will work with the Erie County

Industrial Development Agency to realign the de-scription and qualifications for adaptive re-use projects. This will ensure parity and a consistent interpretation of the original goals of the pol-icy, while still working com-patibly within the Frame-work for Regional Growth.

Reg

ional

5


County-wide Building Codes

ACKGROUND: The lack of consistent building codes within Erie County’s many municipalities makes it

difficult for companies and contractors to work throughout the entire county, hindering economic development on multiple levels. A consistent code would allow companies to build new franchise locations at a lower cost and contractors to work in multiple areas of the region.

HAMBER POSITION: The Amherst Chamber of Commerce supports the creation of county-wide building codes and requirements. We will work with officials in

Erie County, the City of Buffalo and all other municipalities who are willing to work to further this goal.

Consolidation of Town Services/Departments

ACKGROUND: While first met with skepticism, the merging of Amherst’s Department of Youth and Depart-ment of Recreation has proven to be a success and a model

for future mergers. Such examples could potentially include merging the Parks Department with Recreation and the creation of a Department of Public Works, rather than the current multi-ple, separate departments.

HAMBER POSITION: The Amherst Chamber of Commerce supports the continued consolidation of town services that make fiscal sense, while still serving the needs

of town residents and the business community

6

Loc

al

Reg

ional

Sponsors>>

Council Members>>

SOLENDER SERVICES, LLC

Jack Colocousis Corporate Training

Services

Ed Damico National Fuel

Rick Glogowski

Realty USA

Jonathan Hager Home Depot

Mike Hughes

Kaleida Health

Ken Jagodzinski Verizon

Gerald Kelly Coldwell Banker

Commercial

Christie Rothschild MJ Peterson

Relocation Services

Megan Toohey University at Buffalo

Dominic Vivolo

RBC Wealth Management

Laura Zaepfel

Uniland Development Company

Jeffrey Lehrbach McGuire Development Co.

Dan Locche

BNAR

Bobby Mills Daemen College

Penny Morgante

First Niagara

Mike Pietkiewicz University at Buffalo

Maureen Rasp-Glose

Verizon

Roberta Rifkin Independent Health

Suzie Rivo Solender

Solender Services LLC

Chairman: Earl Wells, e3communications 2013 Legislative

Agenda

Amherst

Health Care

Economic Development

Workforce Development

Energy and Manufacturing

Chamber of Commerce

Public Policy, legislation that impacts the ability of our members to prosper and enjoy a high quality of life, is an

important component of the Amherst Chamber of Commerce’s work plan. With a membership in excess of 2,700, we have the ability to impact policy. Further, in collaboration with our partners, our voice and our positions are solicited by public decision makers. The Public Affairs Council reviews these requests, vets public policy and pending legislation submitted to us by our members and takes positions based on the impact on our community’s ability to grow and prosper. We are a non-partisan group. We do not endorse candidates. We support good public policy that is in the best interest of the Town of Amherst and the Buffalo Niagara region – our residents and our businesses. We are not subsidized or influenced by special interests. We only take positions when we receive the majority support of our council members and our Board of Directors. Input by our members is encouraged. If you would like to participate in the Council or have an issue you would like us to review, please reach out to us. Working together, we can develop consensus and continue to provide leadership and a strong foundation for a sustainable region.

About the Public Affairs Council>>

>> Table of Contents

Health Care Affordable Care Act Excise Tax………………………………………………………….…...3 New York State Health Mandates Review………………………………………………3 Buffalo Niagara Medical Campus...………………………………………………………...4 School of Medicine and Biomedical Sciences Move………………………………4

Energy/Manufacturing Hydropower Proceeds……………………………………………………………………………5 State Energy Policy/Natural Gas Exploration………………………………………….5

Economic Development Adaptive Re-Use Legislation……..…………………………………………………………...6 Center of Excellence in Materials Informatics……………………………………......6 One Region Forward………………………………………………………………………………7 Post Production/Animation/Visual Effects Industry Development…………7

Workforce Development UB Capital Funding………………………………………………………………………..8 Private Public Partnerships for UB……..…………………………………………..8

Rolling Legislation Wage Theft Protection……………………………………………………...……………9 Thruway Canal Corporation Legislation………………………..………………..9 1

The following elected officials represent the residents of Amherst on levels of government ranging from town,

county, state and federal.

Elected Officials>>

United States Senate

Charles Schumer Kirsten Gillibrand

United States House of Representatives

Brian Higgins Christopher Collins

New York State Senate New York State Assembly

Michael Ranzenhofer Raymond Walter

Erie County

Erie County Executive: Mark Poloncarz Erie County Clerk: Chris Jacobs

Erie County Comptroller: Stefan Mychajliw Erie County Legislator: Tom Loughran Erie County Legislator: Edward Rath

Erie County Sheriff: Tim Howard

Town of Amherst

Town Supervisor: Dr. Barry Weinstein Council Members: Richard Anderson, Mark A. Manna,

Guy R. Marlette, Barbara S. Nuchereno, Steven D. Sanders

Town Clerk: Marjory Jaeger Highway Superintendent: Robert Anderson

For a complete list of all public officials representing Western New York log on to www.amherst.org 10

Rolling Legislation>>

While this publication identifies our priority issues, there are many issues we will continue to monitor. Three key

state legislative issues, in various stages of passage, are: the Construction Savings Act, Asbestos Tax Credit Legislation and the Scaffold Law (240.241). We support these and other lingering bills such as repeal of the Wicks Law that we will act on if there is any indication of movement in Albany. Our opposition to wetlands designation legislation that will have a negative impact on economic development in our region will be mobilized should it come out of committee in the Senate or Assembly. The Public Affairs Council is a fluid group and will continue to monitor pending legislation and any bills that present themselves as the year progresses that have a commonality with our corporate mission.

The Amherst Chamber of Commerce urges repeal of legislation related to annual pay notices to employees as well as changes to Labor Law 191C that requires employers to provide written agreements to sales employees who receive commissions. Both cause a costly burden on employers .

Wage Theft Protection Legislation

>> State

The Chamber strongly supports legislation (from Senator Pat Gallivan and Assemblyman Dennis Gabryszak) that would

separate the Canal Corporation from the New York State Thruway Authority and put it under the auspices of the New York State Department of Transportation. In addition, the Chamber supports efforts to fold the operations of the Thruway Authority under the auspices of the New York State Department of Transportation.

Thruway Canal Corporation Legislation

>> State

9

On behalf of the Amherst Chamber of

Commerce Public Affairs Council, we are pleased

to unveil our 2013 legislative agenda.

We are delighted to

once again have Amherst

Town Supervisor Dr.

Barry Weinstein present

his State of the Town address as well as Senator

Michael Ranzenhofer introduce and install our

officers and board of directors for 2013.

The 2013 Legislative agenda is the result of the

hard work and collaboration of our Council members, many of whom

bring substantive government affairs and public policy experience to the

table. This experience is invaluable in vetting important public policy

issues so that we can thoughtfully formulate positions where we believe

our advocacy can generate positive results for business and in turn our

community. As always, we welcome any Chamber member to join the

Council, especially those with this experience.

On a personal note, I would like to acknowledge and thank our

out-going Chairman David Flynn for his exemplary leadership and his

support of our public policy and advocacy initiatives. As a local chamber

with a regional vision, opining on public policy matters is an important

aspect of being an effective voice for business as well as helping to

create a robust and engaged membership.

Happy New Year and best wishes for a safe, healthy and prosperous

2013.

Earl Wells

Message from the Chairman>>

2

Earl Wells <<

e3communications

Health Care>>

As Congress convenes in January and revisits portions of the ACA, the Chamber urges the WNY delegation

to give priority to examining the impact of the excise tax on health insurance and identify ways to amend the ACA to reduce this tax burden on

businesses. Beginning in 2014, the ACA imposes a new sales tax on health insurance that will increase the cost of

coverage. The amount of the tax will be $8 billion in 2014, increasing to $14.3 billion in 2018, and increased based on premium trends thereafter. The Congressional Budget Office has opined that this tax will be “largely passed through to consumers in the form of higher premiums.” One analysis estimates that this tax “will increase premiums by 1.9% to 2.3% in 2014,” and by 2023 “will increase premiums 2.8% to 3.7%.” This tax applies to policies for individuals, small and large groups, as well as Medicaid and Medicare plans. This tax will add a financial burden on families and small businesses at a time when they can least afford it and it should be repealed.

Affordable Care Act Excise Tax

>> Federal

NYS has 54 mandates of coverage that must be included in policies regulated by the state, making us one of the 10 most heavily mandated states. Health insurance mandates are laws that expand basic health insurance to include specific

treatments or services. These mandates come with additional costs that can limit access by making coverage unaffordable. The Mandate Review Commission plays a critical support function in addressing the costs of health care for our employers and residents. The Amherst Chamber advocates that, in addition to providing information regarding proposed

mandates, the Commission be reinstituted to review current mandates against criteria that uses evidence based medical practices. This mandate review is more relevant given the implementation of the ACA and the development of essential benefits as part of the New York Health Benefit Exchange.

New York State Health Mandates Review

>> State

3

We support the creation and facilitation of a flexible and industry-driven workforce training environment that prepares workers for success and allows employers to grow. Programs exist in the region’s community colleges that can rapidly up-skill workers to meet the needs of core industries, such as manufacturing, healthcare and tourism. Alignment of skills and training programs that provide pathways to careers via the Buffalo Skills Partnership, Rapid Right Skilling and Say Yes to Education are initiatives we support as vehicles to meet workforce development goals.

Workforce Development>>

UB has recently completed several major projects on campus with several

others in the pipe-line. The fact is that UB needs to continue to invest in building out its three campuses. The Chamber urges the state to provide SUNY with the capital necessary for UB to complete the projects UB submitted to SUNY as part of its ten-year master plan.

UB Capital Funding

UB has been working for years to obtain the ability to enter into public private partnerships, particularly for large construction projects, without the need for legislative approval. For instance, UB was able to collaborate with Kaleida on the Gates Vascular Institute/Clinical and Translational Research Center building through a provision in the state budget. The Chamber supports including permanent language in the budget that would allow SUNY institutions to enter into lease and construction arrangements with private entities without legislative approval. Such a provision would save the state months if not years in construction time and millions of dollars in construction costs.

Private Public Partnerships for UB

One Region Forward

8

>>

State and Local

>>

State and Local

Led by Daemen College, there are ongoing efforts to train a new visual effects/post production/animation workforce in the Buffalo Niagara region, through partnerships with private sector visual effects companies and through community college accelerated workforce training certificate programs. The goal of these partnership agreements is to create new jobs in the region, bring more major film and animation projects to the region, and to establish a permanent ‘post production- animation-visual effects and film industry’ in Buffalo. The Chamber

believes that these goals are consistent with the funding objectives contained in the WNYREDC Strategic Plan. Led by Post NY Alliance, there are new efforts to extend the life of tax credits beyond

2013, and increase these credits for projects outside of NYC. The Chamber urges that any such efforts to increase

the non-NYC post production industry tax credits be given special priority.

>> State and Local

As a local chamber with a regional focus, One Region Forward is a critical initiative in

developing a long term plan for future sustainability and economic prosperity for Erie and Niagara Counties. This plan for tomorrow is being

developed today and it focuses on six livability principles – providing more transportation choices; promoting equitable affordable housing; enhancing economic competitiveness; supporting existing communities; coordinating policies and leveraging investment; and, valuing communities and neighborhoods. The Amherst Chamber sup-ports this initiative and looks forward to collaborating with the various parties in developing the One Region Forward plan.

One Region Forward

Economic Development>>

Post Production/Animation/Visual Effects Industry

Development

7

>> Local

The Medical Campus is dramatically revitalizing the regional economy and it remains our best hope for transforming the economic fortunes of the Buffalo Niagara region. To make this transformation a reality there needs to be additional support and investment in and around the campus, including: improvements to utility infrastructure; energy efficiency; grid modernization and other energy innovations. Further enhancements to the surrounding neighborhood will ensure a safe and healthy environment for residents as well as the thousands of employees who work on the Campus and businesses growing and opening in the local vicinity. The Chamber will continue to work with the Regional Economic Development Council to identify funding sources for the medical campus that align with council strategies.

Buffalo Niagara Medical Campus

>>

State and Local

Moving the University at B u f f a l o ’ s Medical School to downtown Buffalo is a critical component of the regional strategy, as concluded by stakeholder groups across the region. While consensus has been achieved relative to the value of this move, various state approvals and

governmental bureaucratic tasks need to be addressed for this project to stay on track. The Amherst Chamber of Commerce continues to advocate for this project and pledges to work with University officials and all necessary state agencies to ensure this project moves forward, as planned.

School of Medicine and Biomedical Sciences Move >>

State

Health Care>>

4

Energy and Manufacturing>>

We support the dedication of unallocated hydropower generated at the Niagara Power Project in Lewiston to an economic development fund that supports projects and initiatives in the

Buffalo Niagara region. Further, we support the appointment of members to the Proceed Board by Governor Cuomo as soon as possible. We will monitor this process and advocate for transparency in both the development of the criteria and the allocation of funding.

Hydropower Proceeds

>> State and Local

The need for a sensible energy policy that balances appropriate regulatory oversight with the economic opportunities that exist in the development and utilization of new energy sources has never been greater. We support an energy policy that, among other things, encourages the exploration and production of New York's abundant natural gas resources. Other states have experienced tremendous economic growth in recent years after they safely developed their

natural gas resources. Now it's time for New York to do the same. New York's economy will benefit from the creation of desperately needed jobs, reduced energy costs, and new sources of revenue for state and local governments if the extraction of natural gas

from the state's shale gas reserves is permitted through the responsible use of h i g h - v o l u m e

h y d r a u l i c fracturing.

State Energy Policy/Natural Gas Exploration

>> State

5

Economic Development>>

Hydropower Proceeds

State Energy Policy/Natural Gas Exploration

The Amherst Chamber of Commerce supports legislation proposed by NYS Senator Michael

Ranzenhofer that would provide tax breaks for adaptive re-use projects in the region. Modeled after historic tax credits, this legislation would provide property owners the resources to revitalize their homes and/or businesses with no impact on the local tax base. Further, utilization of these incentives would have a long term impact by improving distressed properties and increasing the property tax base.

Adaptive Re-Use Legislation >>

State

The Chamber supports operational and capital funding for UB’s newly designated Center of Excellence in Materials Informatics. The Center will accelerate the discovery and commercialization of new advanced materials

which will create jobs and investment in our region. There is a need for an annual infusion of operating dollars in order to hire and retain staff at the Center so that they can begin these commercialization efforts. As such, the Chamber supports $1 million in annual funding as part of the executive budget as well as capital funding outside of the SUNY Capital Plan for a new facility for this Center.

Center of Excellence in Materials Informatics

6

>>

Local

NEW TOOLS NEW YEAR

Tools for Prosperity

2013

January 3, 2013

“The Leadership Matrix”

PRESENTER: Rick Wallace of Next Level Coaching LLC

DESCRIPTION: Rick will teach workshop attendees the secret to solving 'The Big Problem' all businesses face. He will provide solutions and ideas to help make your business more profitable and less stressful to run. This workshop will give you the tools you need to tackle the obstacles holding your business back.

WHO SHOULD ATTEND: Business Owners, sales professionals and anyone who is looking to improve their overall productivity

February 7, 2013

“Leadership Effective Assimilation Process (LEAP)”

PRESENTER: Diane Robinson and Dottie Austin of Career Partners

DESCRIPTION: Participants in this seminar will learn how to engage new hires to quickly "hit the ground running" while employees starting new jobs will understand how to capitalize on this new opportunity. The workshop includes information on how to build strengths in four key areas: self-awareness; strong relationships and understanding of business. Participants will also receive tools and resources to accomplish these strengths and complete an exercise in "first impressions."

WHO SHOULD ATTEND: Business owners, people seeking career advancement opportunities, new hires, human resources professionals and anyone who is in charge of employee training.

March 7, 2013

“True Colors”

PRESENTER: Patricia McGee of McGee Coaching

DESCRIPTION: The True Colors program is based on the Myers-Briggs Type Indicator and provides a simple user friendly personality assessment and communication tool that stimulates personal and professional development. Attendees will engage in a fun and interactive workshop where they will learn to recognize and appreciate the four personality types we encounter on a daily basis. True Colors will give an understanding of what makes people think and act as they do, while improving communication with customers, employees, superiors, peers and family members.

WHO SHOULD ATTEND: Business Owners, sales professionals and anyone who is looking to improve their overall productivity

Workshops run the first Thursday of every month from 8:30-10:00 a.m. at Roberts Wesleyan College’s Buffalo Extension Campus.

CongratulationsCongratulationsCongratulationsCongratulations Business Matchmaker & Expo, the

selected CCS Oncology to receive the 2012 Small Business Week award at the SCORE Buffalo Niagara Small

Business Awards Luncheon component of the event.

economic development agencies and business groups,

recognize one of their outstanding small business clients or members. CCS Oncology is the first and only radiation facility

TrueBeam STx, the most advanced tumor targeting system available. With this advanced level of technology, CCS patients receive benefits such as shorter treatment time, improved precision and less time for tumor motion during dose delivery. Under the direction and leadership of Dr. W. Sam Yi and radiation

patients’ cancer more aggressively and effectively — qualities of care that are truly life changing.

Business Resource CouncilBusiness Resource CouncilBusiness Resource CouncilBusiness Resource Council Amherst Chamber of Commerce

Kathy Warsitz, Stella & Dot

Small Business Awards LuncheonSmall Business Awards LuncheonSmall Business Awards LuncheonSmall Business Awards Luncheon Sponsored by:

Agenda Welcome and Introductions of Awardees

Presentation of Awards

Small Business of the Year Mischler’s Florist Accepting: Frank Mischler, Owne

President’s Award Mac Groups, Inc. Accepting: Sean Macaluso, Founder

Community Stewardship Award Urban Valet Dry Cleaners Accepting: Jackie O’Malley, Director of Business Development and Operations

Award for Excellence Anthone Eye Center Accepting: Dr. Kenneth Anthone, M.D Family Owned Business Denton, Cottier & Daniels Accepting: James Trimper Sr., President James Timper Jr, VP Michelle Wlosinski, VP At Your Service Award Ed Young’s TrueValue Hardware Accepting: Ted Young, President

Presented By Accepting: George Osborne, President

Closing David Flynn, Chairman of the Board

1

Ed Young’s TrueValue Hardware evolved from the Young family’s original hardware business, Miller Bros., which opened in 1919. In 1962, Ed Young bought his uncle’s

hardware business and changed the name to Ed Young’s Town Hardware, Inc. These days, Ed Young’s TrueValue Hardware is in the hands of Ed’s two sons, Ted and Thomas, his grandson Christopher and his widow Marion. Although Ed Young’s TrueValue changed hands and locations over the years, the principles on which it was founded remain ingrained in the company’s culture almost a century later. The mission of Ed Young’s is to make the customer’s job as easy and convenient as possible. Sales personnel pride themselves on being courteous, helpful and knowledgeable about all products and services in the store. Whether its making a suggestion about a “do-it-yourself” project or traveling to a local home to perform a repair, the staff is eager to give assistance. Genuine service is synonymous with Ed Young’s, and it distinguishes the small business from an industry filled with discount houses and mass merchandisers. Even in the advent of self-service, consumers place a high premium on the thoughtful expertise of their community hardware store.

For over 39 years Artpark has been Western New York’s pre-miere summer destination for the arts. The Earl W. Brydes Artpark is located on 150 scenic acres set against the backdrop of the Niagara River Gorge in historic Lewiston, New York. Artpark presents a summer-long schedule of theater,

visual and performing arts and a one-of-a-kind blend of nature and art. Artpark is a non-profit arts and education organization which serves the people of Western New York and Southern Ontario. Its 2,400-seat Mainstage Theater is home to area high school graduations, philharmonic concerts, Broadway musical productions and the popular “Tuesday in the Park presented by First Niagara” and “Coors Light Wednesdays” concert nights.

Over the past decade Artpark has experienced record breaking summer attendance unlike any other regional destination. Attendance spiked in 2011, with

over 302,000 people coming out to enjoy Artpark’s events. The organization’s nearly four-decade legacy has increased the quality of life across our bi-national area and has established itself at the heart Western New York’s cultural history. 6

At Your Service AwardAt Your Service AwardAt Your Service AwardAt Your Service Award Ed Young’s TrueValue Hardware

Sponsor’s Award Sponsor’s Award Sponsor’s Award Sponsor’s Award presented by First Niagara presented by First Niagara presented by First Niagara presented by First Niagara Artpark

Denton, Cottier & Daniels was established in 1827 and has upheld a tradition of quality and excellence in

music delivery ever since. In addition to selling and servicing pianos, organs and keyboards, the store offers music lessons through important community partnerships. James Trimper Sr., the current owner, took on a leadership role at the company when he became general manager 1973. He went on to purchase the specialty store 10 years later. Today, James runs it with his children James Trimper Jr. and Michelle Wlosinski.

James and his family believe in the power of music and dedicate

their life’s work to cultivating it in the Western New York community. Aside from providing memorable musical experiences for their customers, the Trimper family and staff organizes concerts to benefit the Buffalo Philharmonic and Amherst Symphony Orchestras. They also play host to numerous piano festivals, recitals and clinics at their location. James Sr. always says that every time they sell an instrument they make a loyal friend, and many

loyal friends build a successful business.

Founded in 1981, the Anthone Eye Center of Buffalo is a nationally recognized, progressive eye care center. Owner Dr. Kenneth

Anthone, M.D. quickly built a highly successful practice, gaining national recognition for his innovative and effective methods of treatment. He pioneered the “Crack and Stack” approach to cataract surgery as well as the “Anthone Enabler,” an instrument he developed to use during the surgery. Not only does Dr. Anthone treat his own patients with cutting edge care, he lends his medical aptitude to all areas of the world and all walks of life. He brought the “Crack and Stack” method abroad, teaching it to surgeons throughout Europe, South America and China. He has even operated on Yogi the Gorilla and Mota the White Tiger at the Buffalo Zoo. In 2009 Dr. Anthone launched his Eyes on America Foundation, a non-profit agency that sponsors “Mission Cataract Day.” On this day he provides free cataract surgery for the region’s uninsured. No matter who he is treating, Dr. Anthone uses his success and skill set to positively impact the Western New York community and beyond.

5

Award for ExcellenceAward for ExcellenceAward for ExcellenceAward for Excellence Anthone Eye Center

Family Owned BusinessFamily Owned BusinessFamily Owned BusinessFamily Owned Business Denton, Cottier & Daniels

Message from the ChairmanMessage from the ChairmanMessage from the ChairmanMessage from the Chairman David Flynn, Chairman of the Board of Directors

2

Small Businesses are the backbone of our econ-omy. The same holds true for the chamber, with a large portion of our membership made up by small business owners. Much of the Chamber’s clout and recognition in the region is due to the strength and quality of the services we provide to our small business members. This is also one of the reasons that the Amherst Chamber is growing and is one of

We take seriously our commitment to providing the services our mem-bers need to grow their business and prosperity day after day. Many of you in the room today credit much of your success to your membership and involvement with the Amherst Chamber and we are proud of that

Each year, to coincide with National Small Business Week, the Cham-ber hosts the Small Business Awards Luncheon, honoring seven out-standing local businesses. As you will hear throughout the program, each business being honored is committed to excellence within their industry. This year’s honorees are an outstanding example of the fine

I hope you had the opportunity to arrive early at this year’s luncheon to peruse the newly added Small Business Showcase. The thirty exhibitors at today’s showcase exemplify the spirit of small business that the Chamber works each day to nurture. The diversity you saw in the show-case is truly indicative of the diversity within the Chamber. Whether you are looking for a print house to provide you with an updated business card, or software to manage your contacts, the Chamber can be the

circle of influence and always welcome you

into ours.

Sincerely,

David Flynn

Small Business of the YearSmall Business of the YearSmall Business of the YearSmall Business of the Year

Mischler’s Florist and Greenhouses began in 1944 when Frank and June Mischler decided to purchase pre-existing greenhouses on South Forest Road. The new business found early success selling freshly cut flowers grown in the greenhouses. In the 1960s, Mischler’s began to transition into the retail garden center it is today. The company added a storefront and altered its

Decades of continued prosperity and a shifting marketplace triggered another expansion for Mischler’s in the 1990s. The company, always savvy to the needs of its Western New York consumers, stepped up to fill an emerging niche. The greenhouses that initially produced the company’s first bouquets in 1944 were re-optimized to meet increased consumer demand for annuals, perennials, garden plants and holiday flowering plants. Currently, three children and one

grandchild of Frank and June work at Mischler’s. Mark Yadon, vice president and head grower, joined the firm in 2001. In total, the greenhouses and flo-ristry operations are enough to keep 25 full-time and part-time staffers employed year round. The Mischler family and their employees have brightened and beautified several community projects over the years. They continue to support the Amherst Symphony Orchestra through an annual plant sale, which they have done for over 50 years. The family also holds a Hospice Spring Bouquet Sale and donates garden plants to local churches and community gardens on a

regular basis.

Mischler’s Florist and Greenhouses not only contributes to the region’s economy as a thriving small business, it contributes to the quality

of life here in Western New York—ensuring our gardens, landscapes and residents stay abloom for years to come.

Mischler’s Florist

3

Founder Sean Macaluso decided to launch The Mac Groups, Inc. while he was sitting on the front porch of an apartment on Buffalo’s Westside back in 2009. Sean, a Facebook phenom who made a name for himself as a social media freelancer, grew the Mac

Groups into a full service social and digital media agency in just a three-year span. The Mac Groups, Inc. provides a steady stream of clients with more than occasional status updates or tweets. Sean and his supporting cast of five build customized Facebook applications for businesses while managing the day-to-day upkeep of their social media pages. Thanks to the Mac Groups, companies around Western New York have ramped up sales and brand awareness through their strategic presence on sites like Facebook and Twitter. To date, the Mac Groups, Inc. has taken on upwards of 100 clients, including the Buffalo Sabres, The Walden Galleria, Ciminelli Real Estate Corp., and most recently, Wahlburgers, a restaurant in Boston, Massachusetts owned by actor Mark Wahlberg and his family.

Eric Pyne originally opened Urban Valet in 1995 as Express Laundry, a wholesale shirt laundering company. About four years later, he expanded the business to incorporate more dry cleaning services.

Urban Valet Dry Cleaners was born. The company now has three divisions including its three retail stores, seven home/office delivery routes and its textile restoration department to help those who experience fire or water

damage to their home. Urban Valet Dry Cleaners assumed an active role in the community from an early stage. The company organizes an annual coat drive, prom dress drive and charity coat checks. Through its efforts Urban Valet has collected, cleaned and donated thousands of winter coats and prom dresses to the residents of Buffalo.

In addition to keeping wardrobes clean, Urban Valet tries to keep the environment clean as well. The dry cleaners “GreenClean” using eco-friendly initiatives like hanger recycling, paperless billing, professional wet-cleaning and the use of reusable garment bags.

President’s AwardPresident’s AwardPresident’s AwardPresident’s Award The Mac Groups, Inc.

Community Stewardship AwardCommunity Stewardship AwardCommunity Stewardship AwardCommunity Stewardship Award Urban Valet Dry Cleaners

4

Pre

sen

t

When: October 10, 2012

5:30pm - 7:30pm

Where: Statler City

107 Delaware Avenue

Buffalo, NY 14202

Cost: Member - $5.00

Non-Member - $20.00

Leaders Emerging Business Sponsored by:

AT STATLER CITY Join Emerging Business Leaders at the building that has hosted Hollywood legends, world leaders and prominent local families. At October’s ProMix you will learn about the background behind renova5ng one of the city’s greatest architectural treasures - the Statler Hotel! The event will feature a talk on historic preserva5on by Brendan Mehaffy, execu5ve director for the City of Buffalo’s Office of Strategic Planning. Prior to the presenta5on there will be light hors d'oeuvres and networking opportuni5es.

For Prosperity Tools

“what health care reform means for you”

SEPTEMBER 6, 2012 PRESENTER: Lawley Insurance DESCRIPTION: This question and answer session will give attendees the chance to ask industry experts how components of health care reform will affect their business. WHO SHOULD ATTEND: Any business professional who has specific questions on what health care could mean for them.

“How to recruit great employees using LinkedIn”

October 4, 2012 PRESENTER: Megan Farry, Senior Corporate

Recruiter for Superior Group DESCRIPTION: This seminar will teach

participants how to post jobs, identify potential job seekers and tap into professional networks on

LinkedIn. WHO SHOULD ATTEND: Business owners and

human resources professionals looking to fill open positions.

The Amherst Chamber of Commerce Business Resource Council brings you

Technology

applications.

Business

solutions.

Industry

Trends.

Practical

skills.

“Digital Reality with the Mac Groups”

November 1, 2012 PRESENTER: Sean Macaluso, Founder and President of the Mac Groups, Inc. DESCRIPTION: Did you know only 47% of small businesses utilize social media to promote their product or service? This workshop can help you grow your business through the development of a social media plan with attainable goals. WHO SHOULD ATTEND: Business owners and sales and marketing professionals.

“Business First Book of Lists 101”

December 6, 2012 PRESENTER: Courtney

Cashmore and Jerry Rott of Buffalo Business First DESCRIPTION: During this seminar participants

will learn how to transform the Book of Lists into an invaluable resource for developing business contacts that can help them achieve personal

and professional goals. WHO SHOULD ATTEND: Any business

professional who relies on relationship building to grow their network of clients.

Workshops run the first Thursday of every month from 8:30-10:00 a.m. at Roberts Wesleyan College’s Buffalo Extension Campus.

Tools

FOR PROSPERITY

Don’t Miss the Last Two... Brought to you by the Amherst Cham

ber of Commerce’s Business Resource Council

Each workshop will be presented by an industry expert and will focus on providing attendees with the practical knowledge and information they need to address the day-to-day issues of running a business. Workshops will cover an extensive range of topics invaluable to any business owner/operator interested in improving operations.

LLLLOCATIONOCATIONOCATIONOCATION: : : : Roberts Wesleyan College 6500 Sheridan Dr, Suite 106 Williamsville, NY 14221 WWWWHENHENHENHEN: : : : First Thursday of each month TTTTIMEIMEIMEIME: : : : Registration at 8:15am and Workshop from 8:30 - 10:00am CCCCOSTOSTOSTOST: : : : $5 for Chamber members $25 for non-members RRRREGISTRATIONEGISTRATIONEGISTRATIONEGISTRATION:::: Call the Chamber at 632.6905 or visit the Chamber’s website at www.amherst.org

“Incorporating Web Video with Marketing and Social Media”

Thursday, June 7, 2012Thursday, June 7, 2012Thursday, June 7, 2012Thursday, June 7, 2012

PRESENTER: PRESENTER: PRESENTER: PRESENTER: Mike Bean and Bean Media Productions

DESCRIPTION: DESCRIPTION: DESCRIPTION: DESCRIPTION: This workshop teaches participants how to launch a video campaign from scratch or weave it into existing marketing efforts.

WHO SHOULD ATTEND: WHO SHOULD ATTEND: WHO SHOULD ATTEND: WHO SHOULD ATTEND: Business owners, marketing professionals and senior leaders.

“NAVIGATING THE INTERNSHIP PROCESS”

Thursday, May 3, 2012Thursday, May 3, 2012Thursday, May 3, 2012Thursday, May 3, 2012

PRESENTER: PRESENTER: PRESENTER: PRESENTER: Robert Orrange, associate director of career services at University at Buffalo

DESCRIPTION: DESCRIPTION: DESCRIPTION: DESCRIPTION: This workshop is designed to help businesses develop a new internship program or manage an existing internship program in an effective and mutually beneficial way.

WHO SHOULD ATTEND: WHO SHOULD ATTEND: WHO SHOULD ATTEND: WHO SHOULD ATTEND: Business owners, human resources directors and anyone who may seek a college intern.

See you in the Fall

Emerging Business Leaders and John Bourdage Present Standout with a Social Advantage!

What: John Bourdage of Bourdage Consulting will cover fine dining etiquette for important business meals, formal dinners, galas and professional meetings. He will teach participants how to conduct themselves with polish and poise at a n y b u s i n e s s f u n c t i o n . The Social Advantage: Topics such as which silverware to use, appropriate conversation at the table, paying the bill, dealing with difficult party guests and more will be discussed. This workshop will give young professionals a social advantage over their peers in the marketplace.

When: January 10, 2013 5:30 p.m.-7:30 p.m.

Where: Della Terra (in the Avant Building) 200 Delaware Avenue Buffalo, NY

Cost:$35 Includes: a hands-on dynamic workshop, salad, entree and an "adult" beverage.

Register by logging on to www.amherst.org or by calling the Amherst Chamber at 716-632-6905.

Sponsored By:

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