BANK OF AMERICA Marketing Collateral

Connect to Own™

Program Overview

An Alliance for Home Ownership

The Bank of America Commitment 2

Why Partner with Bank of America? 3

How We’re Connected 6

How to Get Connected 9

Homebuyer Education Requirements for Community Commitment® 10

It’s Great to Be Home™ Connect Points 12

Homebuyer Education Provider On-Boarding Checklist 13

Connect to Own™ Program Resources 14

Table of Contents

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“

The Bank of America Commitment

We believe, very simply, that it is the actions

of individuals working together that build

strong communities... and that business has

an obligation to support those actions in the

communities it serves.

– Kenneth D. Lewis, Chairman and CEO”

Why Partner with Bank of America?

Throughout Bank of America’s history, the company has had one common purpose: to create opportunities for our customers by offering innovative and integrated financial solutions. Innovation is nothing new to us, and we take great pride in ensuring we create opportunity — opportunity for all of our customers, clients and communities, and for those who will become our customers in the future. It is this passion and dedication to our customers that has helped us become the largest consumer bank in the country.

Opportunity… and it comes with a bank ™

Today, nearly one in three home loans originated by Bank of America is for minority borrowers. And one in five loans is made to low- to moderate-income consumers. Through the integrated delivery of new products and services, such as No Fee Mortgage PLUS, Community Commitment®, and Neighborhood Champions® Protected Mortgage™, we provide better solutions at a lower cost than any other competitor, and we say ‘yes’ more often.

Consumer Real Estate and Insurance Services Group

Our Consumer Real Estate and Insurance Services Group (CRE/ISG) is comprised of nearly 12,000 associates who are dedicated to understanding the needs of low- to moderate-income consumers through the ‘voice of the customer.’ Our low- to moderate-income customers benefit from this approach because the loans we originate, the homes we protect with our insurance services, and the home equity our customers use to leverage the value of their assets have a direct impact on the lives of the customers and communities we serve.

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It is our goal to help people buy, and stay, in homes they can afford.

And because we believe borrowers who complete face-to-face homebuyer education and counseling are more successful homeowners, Bank of America offers a specialized suite of Affordable Mortgage programs and services designed specifically for prospective homebuyers who may benefit from homebuyer education and counseling.

Bank of America’s Innovative Housing Finance SolutionsBank of America leads the industry in innovative housing finance solutions for customers. Such innovations include:

No Fee Mortgage PLUS: a revolutionary mortgage program that offers $0 application fee and $0 closing fee PLUS No Private Mortgage Insurance (PMI), Close-On-Time Service Guarantee and Best Value Guarantee. No fees, no worries — guaranteed.1

Community Commitment®: features no customer-paid mortgage insurance and no minimum credit bureau and financing opportunities up to 100% LTV.

Equity Maximizer®: a no-fee, no-closing cost home equity line or loan of credit.

Neighborhood Champions® Protected Mortgage™: a customized program to make home ownership more attainable for teachers, police officers, firefighters and medical workers. This program features Accidental Death and Dismemberment insurance coverage provided by Minnesota Life Insurance Company2, with premiums paid by Bank of America3. Should a borrower4 suffer a covered accidental loss of life, limb, sight, or hearing; this coverage is designed to provide a full or partial pay off of the loan depending on the type of loss and the loan balance5.

Streamlined Government Products: FHA that is easier to qualify for with no minimum credit score as well as FHA Hybrid adjustable rate mortgages. Both FHA and VA programs are backed by automated underwriting for faster approvals by Bank of America’s dedicated Government Fulfillment Center.

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1 Credit and collateral subject to approval. Only for Bank of America customers. Program, rate, terms and conditions are subject to change without notice. Bank of America, N.A. Equal Housing Lender. ©2007 Bank of America Corporation.

2 In New York, insurance is provided by Securian Life Insurance Company, an affiliate of Minnesota Life Insurance Company.

3 Premiums paid by Bank of America may be taxable. Please consult your tax advisor for further information.4 Insurance coverage provided by Minnesota Life Insurance Company is for the first two listed borrowers on the loan.5 Certain exclusions, conditions, and limitations apply.

We have built an unmatched coast-to-coast network of more than 5,700 banking offices in 30 states and the District of Columbia with more than 10,000 personal bankers ready to serve the daily needs of each client.

Our Retail sales force consists of 3,000+ Mortgage Loan Officers and sales support staff dedicated to guiding prospective homebuyers step-by-step through the homebuying process.

We are the # 1 online banking financial institution in the U.S. with an online banking community of 21 million active online users and 11 million online bill payers.

We have 15 dedicated Deposit Contact Centers across the country providing phone, email, chat and fulfillment support for deposit, card and small business products, including fulfillment of all products sold in contact centers and online channels.

Bank of America has a dedicated Government Lending Fulfillment Center in Jacksonville, FL and three Mortgage Service Centers located in Buffalo, NY, Brea, CA and Greensboro, NC.

Bank of America services nearly one in every 25 outstanding mortgage loans in the U.S., which has earned us Freddie Mac’s Tier One Hall of Fame status, awarded for maintaining Freddie Mac’s highest servicing performance rating for five consecutive years. Included in this rating is recognition of Bank of America’s ability to prevent foreclosures for our customers experiencing financial difficulty.

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How We’re Connected

At Bank of America, we understand that our success depends on the health and vitality of our neighborhoods. Through our charitable giving programs, we are able to direct financial and human resources to the places and people we serve, a direct reflection of our commitment to the communities and neighborhoods where we work and live.

The Bank of America Charitable Foundation

The Bank of America Charitable Foundation is one of the largest corporate philanthropic organizations in the country, and the channel through which we provide the majority of our charitable dollars.

In 2004, we announced an unprecedented $1.5 billion philanthropic goal over 10 years. This commitment finds expression through a national strategy called Neighborhood Excellence.

At its core, Neighborhood Excellence is dedicated to addressing critical issues such as affordable housing and neighborhood revitalization in local communities, and directing resources to address those priorities.

We believe the people best equipped to determine the needs of the community are the people who live there. So, through the Foundation’s structure, we provide grant making guidance to our local leadership teams across our franchise, but we rely heavily on the bank’s local leaders who partner with their communities to identify local priorities.


Bank of America Community Development Banking is in the business of building strong neighborhoods. By providing loans and investments for communities, their families and individuals, we open doors to opportunities for economic growth and vitality.

Bank of America’s Nationwide Community Development Efforts

As the largest and most productive community real estate development operator among U.S. financial institutions, we have developed and rehabilitated more than 25,000 affordable and mixed-income housing units across the country in our efforts to revitalize urban communities.

In 2005, Bank of America announced the largest economic development investment in the history of U.S. Commercial Banks. We will lend and invest $750 billion toward community economic development over the next 10 years with a focus on four key areas: affordable housing, small business and small farm ownership, consumer loans and economic development. It’s all part of our commitment to be the nation’s leader in community development and to meet the needs of low- to moderate-income communities.

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Bank of America’s Key Relationships

Bank of America has also formed powerful relationships with many community organizations to create even more economic opportunities for people and neighborhoods. Those organizations include:

Asian Real Estate Association of America (AREAA)Association of Community Organizations for Reform Now (ACORN)HomeFreeNational Association for the Advancement of Colored People (NAACP)National Association of Counties (NACo)National Association of Hispanic Real Estate Professionals (NAHREP)National Association of Real Estate Brokers (NAREB)Neighborhood Assistance Corporation of America (NACA)NeighborWorks America (NWA)The National Council of La Raza (NCLR)The National Urban League (NUL)

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The Connect to Own™ program is designed to help the low- to moderate-income consumer achieve home ownership through a trusted alliance between Homebuyer Education Providers and Bank of America.

This Connect to Own™ Kit contains the following information, which you need to become an approved Bank of America Homebuyer Education Provider.

No Fee Mortgage PLUS Program Overview

Connect to Own™ Program Overview

Homebuyer Education Requirements for Community Commitment®

Sample Counseling Services Agreement

Provider Assessment Form

The Seven Steps to Forming an Alliance

‘A Place to Call Home’ Testimonial DVD

Bank of America ‘Our Mortgage Process’ Brochure

It’s Great to Be Home™ Connect Points

Affordable Mortgage Product Matrix

Guide to Helping Prospects Choose a Loan

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How to Get Connected

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Bank of America’s Community Commitment® product may require homebuyer education, including classroom training and one-on-one counseling. If required, training from a Bank of America approved Homebuyer Education Provider is necessary for all applicants on the loan.


As part of the Connect to Own™ program, Bank of America offers Community Commitment® — a product specifically for the low- to moderate-income consumer who may need assistance through education and counseling to help them obtain their dream of home ownership.


Classroom Homebuyer EducationMoney Management (budgeting, credit, saving)

Credit

Mortgage Financing (understanding the process and how to evaluate loan options)

Qualifying for a Mortgage

Shopping for a Home

Homeowners Insurance

Making an Offer

Loan Application

Closing Process

Life as a Homeowner

Foreclosure Prevention/Predatory Lending

One-on-One CounselingDocumenting and Calculating Income from All Sources

Credit Review

Budgeting

Affordability Assessment

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The minimum components necessary to meet Bank of America’s Homebuyer Education Requirements for Community Commitment® are:

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Connecting with Customers:Customers who attend an It’s Great to Be Home™ Homebuyer Workshop will receive a Connect Points Voucher. The Voucher will connect customers with a designated Homebuyer Education Provider for education and counseling, if applicable. Once the customer completes the necessary courses, he or she will be eligible to redeem the It’s Great to Be Home™ $200 housewarming gift card upon closing on a Bank of America mortgage. The gift card is redeemable at over 350 retailers.


Connecting with Homebuyer Education Providers:Approved Homebuyer Education Providers are notified of customers who require education and counseling via the It’s Great to Be Home™ Connect Points Voucher. The Voucher connects customers who have attended Bank of America’s It’s Great to Be Home™ Homebuyer Workshop with approved Providers, so they may receive counseling as they continue their journey towards home ownership. If a customer closes a Bank of America mortgage, the Provider who performed the necessary training is then eligible to receive a lender-paid fee for service.

Bank of America is pleased to offer the It’s Great to Be Home™ Connect PointsVoucher to customers and Homebuyer Education Providers who successfullypartner to achieve home ownership through the It’s Great to Be Home™

Homebuyer Workshop.

ENGAGE

Receive Connect to Own™ – An Alliance for Home Ownership Kit •

Homebuyer Education Provider On-Boarding Checklist

CONNECT

ASSESS

REVIEW

TRAIN

APPROVE

Participate in an informational interview with Mortgage Loan Officer

Complete Provider Assessment Form

Collect required documentation:

Homebuyer Education Provider Program Certificate of Completion

Agency 501c(3) letter

Agency (or entity within your organization) Wholesale Mortgage Broker license, if applicable

Client Authorization Form

Course Curriculum (Outline or Table of Contents)

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Receive notification of approval status via Mortgage Loan Officer and/or Homebuyer Education Program Manager

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Approved Providers will be invited to attend training via an email invitation from [email protected]

Receive Connect to Own™ Training Confirmation and Materials

Review Counseling Services Agreement

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Complete and Submit Counseling Services Agreement •

Receive It’s Great to Be Home™ Connect Points Voucher notifying organization of prospective buyer(s) requiring education/counseling

Begin receiving a lender-paid fee for service once a customer closes a Bank of America mortgage

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If you have additional questions, or if you would like more information about the Connect to Own™ program, Community Commitment® or Bank of America, please contact your partnering Mortgage Loan Officer.

Connect to Own™ Program Resources

At Bank of America, we’re proud to call you our partners. It takes all of us — nonprofits, for-profits, and community leaders — to build and rebuild our neighborhoods into healthy places to live, work, and do business.

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Connect to Own™ Program Resources

If you have questions specific to the Connect to Own™ Training Program, please contact a Neighborhood Lending Homebuyer Education Program Manager:

Homebuyer Education Program Managers

Faithel DuBois704.387.4861

Yaisa Johnson704.388.4030

Migdalia Murati704.386.5571

CRE Neighborhood Lending Team Mailing AddressCRE Neighborhood Lending Team200 S. College Street, 12th floorMailcode: NC1-014-12-21Charlotte, NC 28255

To learn more about how Bank of America is giving back to your local community, visit:

www.bankofamerica.com/community

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An Alliance for Home Ownership

Program Overview for Bank of America Mortgage Loan Officers

Connect to Own™ Kit Contents

This brochure is for you to keep for your reference as you work to form meaningful partnerships with Homebuyer Education Providers in the communities you serve.

The Connect to Own Kit is designed for your prospective Homebuyer Education Providers. It contains all of the information needed to form a strong partnership with Bank of America, including:

Connect to Own™ Program Overview

Homebuyer Education Requirements for Community Commitment

Sample Counseling Services Agreement

Provider Assessment Form

The Seven Steps to Forming an Alliance

‘A Place to Call Home’ Testimonial DVD

Bank of America ‘Our Mortgage Process’ Brochure


No Fee Mortgage PLUS Program Overview

Affordable Mortgage Product Matrix

Guide to Helping Prospects Choose a Loan

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Make the Connection

Homebuyer Education Providers have a unique relationship with potential homebuyers. They are trusted advisors whose primary mission is to improve the quality of life in neighborhoods they serve by increasing and sustaining home ownership through homebuyer education and counseling.

Bank of America is pleased to introduce the Connect to Own program, your connection to reaching Homebuyer Education Providers.

The program is designed to guide you and Homebuyer Education Providers through each step of developing new partnerships. The program will assist you to:

Engage and assess prospective Homebuyer Education Providers

Increase awareness of Bank of America’s Affordable Mortgage programs and services among prospects and Homebuyer Education Providers

Promote Bank of America as a community leader in the low- to moderate-income mortgage space and a trusted partner for Homebuyer Education Providers

Increase your visibility with low- to moderate-income customers and first-time homebuyers

Did you know?

Approved Homebuyer Education Providers are eligible to receive a Counseling Services Agreement that pays a lender-paid fee for service. As non-profit organizations, Homebuyer Education Providers rely on the lender-paid fee to continue offering specialized homebuyer education and counseling. Therefore, please make certain the appropriate Homebuyer Education Provider is selected on the HUD Closing Cost window to ensure timely processing of the lender-paid fee for service.

Now get connected – and start developing valuable partnerships through the Connect to Own program today.

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Program Resources

If you have additional questions, please feel free to contact the Neighborhood Lending Team.

Homebuyer Education Program Managers

Faithel DuBois704.387.4861

Yaisa Johnson704.388.4030

Migdalia Murati704.386.5571

CRE Neighborhood Lending Team Mailing Address

CRE Neighborhood Lending Team200 S. College Street, 12th floorMailcode: NC1-014-12-21Charlotte, NC 28255

To access the current Homebuyer Education Provider listing, please visit:consumerrealestate.bankofamerica.com/homebuyereducation

To learn more about how Bank of America is giving back to your local community, visit:

www.bankofamerica.com/community

Internal Use Only. Bank of America, N.A. Member FDIC. © 2007 Bank of America Corporation ~ Equal Housing Lender.

Connect to Own™

Talking Points

When speaking with a Homebuyer Education Provider for the first time, it’s important to convey the many benefits of partnering with Bank of America in the Connect to Own program.

Refer to the following talking points to guide you through your first conversation with a prospective Homebuyer Education Provider.

1. Introduce yourself, and explain why you’ve made contact.“Hi, my name is Joe Smith. I am a Mortgage Loan Officer for Bank of America. I would like to introduce you to a valuable program we’re offering. It’s called Connect to Own. The program is designed to help the low- to moderate-income community and first-time homebuyers achieve financial freedom and independence through home ownership.

“Bank of America offers a specialized suite of Affordable Mortgage programs designed specifically for prospective homebuyers who may benefit from homebuyer education and counseling because we believe borrowers who complete face-to-face homebuyer education and counseling are more successful homeowners. And it is our goal to help people buy, and stay, in homes they can afford.”

2. Describe the Training and Incentive Programs.“Bank of America Homebuyer Education Providers gain access to a proprietary Training Program designed specifically for Connect to Own. Our Training Program offers Providers access to a specialized training session facilitated by a Bank of America Homebuyer Education Program Manager. Training is conducted via teleconference, and prior to training, new Providers will receive a Connect to Own Training Kit and meeting agenda. Upon the completion of training, Bank of America offers Providers a Counseling Services Agreement, which pays a lender-paid fee for service.”

3. Offer to send them the Connect to Own Kit.“If you’re interested in the Connect to Own program, and you’d like to learnmore about it and the benefits of joining the Bank of America HomebuyerEducation Provider Network, I’d be happy to send you a kit that contains allof the information you need to form a strong and effective partnership withBank of America.”

4. Pass on your contact information.“If you have any questions about Connect to Own, or if you would like to receive more information about the program, please feel free to contact me directly at ....”

The Seven Steps to Forming an Alliance It’s Great to Be Home™ Connect Points

Connecting with Customers:Section I of the voucher is provided to attendees on the day of the workshop. It provides customers who require education and counseling with an approved Provider’s name and contact information, so they may schedule training. It also introduces the $200 gift certificate offer, which may be redeemed when customers partner with a Mortgage Loan Officer to close on a Bank of America mortgage.

Connecting with Homebuyer Education Providers:Section II notifies Providers of prospective homebuyers who require education and counseling. It also discloses the gift certificate offer extended during the It’s Great to Be Home™ Homebuyer Workshop. The voucher can be mailed or presented to the Provider on the day of the workshop. After assisting a prospective homebuyer in completing training, the Provider is then eligible to receive a lender-paid fee for service once the customer closes a Bank of America mortgage.

Bank of America is pleased to offer the It’s Great to Be Home™ Connect Points voucher to customers and Homebuyer Education Providers who successfully partner to achieve home ownership through the It’s Great to Be Home™ Homebuyer Workshop — an interactive program designed to help you plan, present and execute a complete workshop.

ConnectIncrease your local network of approved Homebuyer Education (HBE) Providers by reaching out to a new Provider and beginning to form an alliance.

Introduce Bank of America’s Affordable Mortgage programs and services, explain the benefits of partnership, and provide the Connect to Own Kit.

Assess Confirm the prospective HBE Provider is not already in our Network, (see the Program Resources section to learn how).

Conduct an informational interview with the prospective HBE Provider, during which you complete the Provider Assessment Form.

Review Once Provider status is confirmed, ensure the Assessment Form and the supporting documentation are complete.

Then, submit the assessment package to the CRE Neighborhood Lending Team for evaluation.

Train

Approved HBE Providers will receive an invitation from Bank of America containing training dates and training materials.

Providers must attend training to understand Bank of America’s homebuyer education requirements for Community Commitment.

Approve A Bank of America HBE Program Manager will provide you with confirmation once the Provider has completed training and is eligible to receive the lender-paid fee for service.

Engage

It’s official. You can now begin referring prospective homebuyers who require education and counseling to the HBE Provider.

OwnCongratulations.

You’re now connected. You have the tools necessary to develop and retain strong and valuable partnerships.

The exhibit is a tribute to the likes of Babe Ruth and Jackie Robinson, pioneers of the game who exceeded expectations, united our country and

became the heroes of American baseball by pursuing higher standards. It is also a celebration of the everyday people who observe, play, support and love America’s game.

Bank of America has enjoyed a long history of partnering with community-based Little League and amateur baseball teams through sponsorships, promotions, advertisements and donations. Today, we are the Official Bank of Baseball and have national sponsorship agreements with Little League Baseball, Major League Baseball and Minor League Baseball.

BaseballBaseball is part of America’s heritage, and part of the Bank of America culture since the late 1800s. The Bank of America Heritage Center is honoring the legacy of The Great American Pastime in a special exhibit all about the game.

At the Bank of America Heritage Center

At the Bank of America Heritage Center Baseball Exhibit, you’ll get a chance to:

Explore artifacts related to marquee players like Lou Gehrig and Mickey Mantle.

Imagine the crack of a hardball on the sweetspot of a bat signed by every living member of the Baseball Hall of Fame.

Relive your own baseball memories as you walk among stadium seats, and jerseys worn and signed by baseball legends.

Bank of America Heritage Center Founders Hall (at the Bank of America Corporate Center) 100 North Tryon Street Charlotte, NC 28255Hours: Monday Friday 9am-6pm Saturday 10am-4pm

The permanent collection is a dramatic reflection of more than 200 years of Bank of America history and houses artifacts dating back to colonial times.

Bank of America, N.A. Member FDIC. © 2006 Bank of America Corporation.

And visit The Art of Baseball in the lobby of the Hearst Tower, 214 North Tryon Street to experience paintings, prints and sculptures depicting classic baseball scenes at the park, on the field, in the dugout and on the home front.

“First Mitt” by George Lundeen