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A profile & credentials presentation
Market Pulse- Retail Metrics - Brand Research - Market Reports
November 2011Delhi/ NCR
An introduction
A fast growing market research and analytics company
Headquartered in Delhi witb a pan India coverage and international survey capabilities
Recognized for pioneering work in market assessment of new technologies, productsand services and distribution research
A strong management team with hands-on research experience
Portfolio of proprietary research frameworks to enable ‘go to market’ strategies,cost savings and reliable market information
Enjoys an enviable client retention ratio of more than 90%!
Market Pulse is an emerging leader…
Leaders in customized retail performance tracking
Ranked no 3 in syndicated retail audits operating in sunrise sectors including DTH, building electricals and mobile telephony
We conduct the largest syndicated consumer research in the mobile market
Have added 25 clients alone in the last 1 year
Are the only MR firm to have adopted zero tolerance quality processes in data collection and analysis
Market Pulse delivers strategic value…
Our 5 year forecast for mid-size cars in India was within 10% of reality
Our unique research report on hospitality industry based on a sample survey was found to be rated close to the national Economic Census
Our distribution performance tracking is used by 4 leading mobile service companies and 5 majors in building electricals products in India
Our research reports are being used by leading MNCs for planning their entry strategies for India – e.g., LG Chemicals Korea;
Daiken Japan; Katun Singapore; Affinity Spain….
The all important issue…
What makes us ‘different? What is the value proposition that we bring to the
fore for esteemed clients like you?
# 1.We work on sunrise projects…
Microsoft evaluated Oxigen’s strengths
& weaknesses with the help of Market Pulse.
(December 2008)
PVR’s chain of multiplex theatres was built on the foundation of research
inputs from Market Pulse (June, 1997)
Beam – a mobile payments company, has developed research based business
strategy with Market Pulse (December 2008 - 10)
Easy Bill commissioned Market Pulse to formulate a business strategy for India’s
foremost bill payments solutions
(June, 1997)
# 2.We work on large scale projects…Ministry of Tourism’s
5-year plan for the expansionof hotel managementinstitutes is based onour strategic report.
(Since 2003)
Jaypee Group trusted Market Pulse
for market guidance on their Rs.10,000 crore
township. (January 2007)
Hyundai’s capacity expansion was based
on demand forecast of Market Pulse(April, 2005)
India Post’s 5 year plan was based on our strategic research
document. (April, 2006)
# 3. We have forged key strategic partnerships
Tata Teleservices maintained their position in Maharashtra
including Mumbai with the help of distribution
inputs from Market Pulse since 2006.
Spice Mobile maintained their leadership in
Punjab on the basis of distribution
inputs from Market Pulse. (2002 – 2009)
Nestle trusts Market Pulse
for tracking the market for infant foods.
(Since May 2010)
Hindustan Unilever is using Market Pulse
retail track report on water purifiers
as a strategic input. (Since September 2010)
# 4. We are an innovative firm with many firsts…
Devised a method for demand forecasting in data scarce environments
Pioneered customized retail audits
Introduced a syndicated retail audit for building electricals, DTH and home appliances
Pioneered the concept of zero tolerance quality in market research
First to develop a brand performance tracking framework for services brands
Only firm to offer an integrated 360 degree view in research-based business strategy
18 15 54 2000Years ofexperience
Field offices
Employees Projects
Fastest growing mid- sized MR firm
in India
Helped companies set up new businesses in the liberalization era.
Provided brand performance tracking in the Indian environment.
Pioneered customized retail auditsEmerged as the third ranked firm in syndicated audits
A. Unique strategic diversity in addressing client needs
D. Return on engagement (ROE)
C. National reach and access for large scale projects
B. Zero Tolerance Quality Processes
# a. Unique strategic diversity
Retail metrics(Channel Mgmt Tracks)
CATI Online
F2F
Market TrackMarket Profiles
Brand IQConsumer/
brand specificresearch
DTH SmallAppliances
InfantProducts
Building Electricals Cement Telecom
iConsumer Personal Accessories CFL
Mobiles ElectricalSwitches
# b. Zero tolerance quality …
All questionnaires are pre-tested thru a pilot survey
Questionnaires are translated into regional languages
100% scrutiny is done to check for internal consistency & gaps in questionnaire administration
Back checks are maintained at a minimum of 40%
Field back checks are supported by PCO receipts also
Monthly audit on fieldwork is conducted to ensure quality
Data entry and processing are also checked to ensure 99% accuracy
Delhi
Mumbai
Bangalore
Kanpur
PatnaKolkata
Ranchi
Hyderabad
Chennai
Chandigarh
Lucknow
Jaipur
AhmedabadBhopal
Indore
Kochi
Branches
Fieldreach
# c. National Reach
Strategic planning
Monitoring & controlwith transparencyUpcountry & pan India
survey efficiencies
Integrated research solutions
# d. Return on engagement
The cumulative effect
A market intelligence and
consumer insights company that influences
business strategy better
Our client portfolio: select brands
Client speak (1)
“Market Pulse has been providing valuable insights in understanding
both market trends as well as consumer satisfaction benchmarks.
This, needless to add, has proved extremely useful in our marketing
plans, particularly in the domain of competitive brand mapping and
understanding of consumer triggers”
Sachin Narang, GM – MarketingReliance Communications
“I have been using the services of Market Pulse for more than 5 years now for both qualitative & quantitative research. Market Pulse has been a very responsive partner, ever willing to stretch the extra mile, delivering incisive, high quality research work. What strikes me is their ability to quickly understand client’s needs and come up with quick solutions that are strategic and very actionable, while meeting demanding deadlines!”
Unnikrishnan Nair, CMOSpice Digital
Client speak (2)
“Market Pulse has been providing Marketing Research &
Consultancy, and Econometric forecasting & assessment services to us
on a regular basis. We value their services due to their ability to assimilate
the brief, the incisiveness of the methodologies proposed, their
quantitative skills and their habit of adhering to tight deadlines.”
Honda SIEL
“Research reports from Market Pulse are accurate, comprehensive
and useful for strategic decision making. The research team has exhibited a high level of service
too”.
INAPEX
Media monitor
4Ps ranking of MR agencies(Nov, 2010)
Media monitor (2)
MR Agency ranking (Nov, 2010)
Ranked 6th on credibility
Ranked 4th on tools and techniques
Ranked 5th on transparency
Ranked 5th on quality of analysis
Please contact us at
Market Pulse C - 11, Sector 6,Noida 201301, U.P.,INDIA.
T: +91 120 407 6500 , 407 8500 F: +91 120 4541157
E: [email protected] W: www.marketpulseindia.com