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BankersHub.com June, 2018 Newsletter Page - 1 MARKET DISRUPTIONS ARE HEADING TOWARDS INDIRECT AUTO DEALERSHIPS By Kevin Sasser ABOUT THE AUTHOR(S) Kevin Sasser is Director of Sales and Marketing for Argos Risk, focusing on Third Party Risk intelligence programs for financial institutions, lenders and other industry solution providers. Email: [email protected] ABOUT BankersHub BankersHub was founded in 2012 by Michael Beird and Erin Handel, 2 Financial Services professionals dedicated to educating and informing banks, credit unions, solution providers and consultants in the U.S. and worldwide. BankersHub delivers best practices, research insights, opinions, economic trends and consumer views through online web education, virtual events and conferences, live streaming activities, custom training and content development. Newsletter Article June, 2018 Introduction Did you know you can subscribe to a car? Using an app-driven vehicle subscription-based service, called www.flexdrive.com, subscribers can pay a flat monthly fee to have access to a car in a pre-set price range without incurring the cost of owning. The subscription fee includes the car, insurance, maintenance, and roadside assistance. The benefit - drivers get as much car as they need by incurring the expense of a car only when they need it and can swap it out for another car in as little as seven days. If you google “auto subscription services,” you will find Flexdrive.com is one of a growing number of providers in this market, joining many of the manufacturers, including Ford, Toyota, Hyundai, Mercedes, Porsche, and Volvo. Industry veterans view these programs as a new sales channel to attract millennials who choose not to rely exclusively on ride-sharing services, like Uber or Lyft, and are uncomfortable with financial commitments associated with traditional auto purchases and leases. As an indirect lender, why does this matter? While it’s still early and these programs are expected to evolve, subscription programs offer little to no profit margin for the participating dealerships, and they can wreak havoc with inventory. In addition, every new subscriber is someone who will not be making an auto purchase (or long-term lease) any time soon. Add this to the growing list of warning signs that there are market-disrupting forces heading straight towards auto dealerships. July 02 Reg E and ACH Error Resolution July 09 – Elder Financial Exploitation July 10 – Designing Loan Ratio Covenants July 11 – Branch Transformation July 11 – Ag Lending (3-Part Series) July 12 Finl Stmt Analysis for Lenders July 12 Micro Payments Risk Assessment July 16 – 10 HSA Challenges and Mistakes July 17 – ECCHO Rules on Reg CC July 18 Customer Experience Journey July 19 Credit Risk Mgmt (2-part series) July 20 – FFIEC #041 Call Report Changes July 23 – UDAAP Changes and Issues

Market Disruptions Are Heading Towards Indirect Auto ......through online web education, virtual events and conferences, live streaming activities, custom training and content development

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BankersHub.com June, 2018 Newsletter Page - 1

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June, 2018

MARKET DISRUPTIONS ARE HEADING TOWARDS INDIRECT AUTO DEALERSHIPS

By Kevin Sasser

BOUT THE AUTHOR(S)

evin Sasser is Director of Sales and Marketing for

rgos Risk, focusing on Third Party Risk intelligence

rograms for financial institutions, lenders and other

ndustry solution providers.

mail: [email protected]

ABOUT BankersHub

ankersHub was founded in 2012 by Michael Beird and

rin Handel, 2 Financial Services professionals

edicated to educating and informing banks, creditnions, solution providers and consultants in the U.S. andorldwide. BankersHub delivers best practices, research

nsights, opinions, economic trends and consumer viewshrough online web education, virtual events andonferences, live streaming activities, custom training

July 02 – Reg E and ACH Error Resolution

July 09 – Elder Financial Exploitation

July 10 – Designing Loan Ratio Covenants

July 11 – Branch Transformation

July 11 – Ag Lending (3-Part Series)

July 12 – Finl Stmt Analysis for Lenders

July 12 – Micro Payments Risk Assessment

July 16 – 10 HSA Challenges and Mistakes

July 17 – ECCHO Rules on Reg CC

July 18 – Customer Experience Journey

July 19 – Credit Risk Mgmt (2-part series)

July 20 – FFIEC #041 Call Report Changes

July 23 – UDAAP Changes and Issues

d content development. heading straight towards auto dealersh

ewsletter Article

Introduction

Did you know you can subscribe to a car?

Using an app-driven vehicle subscription-based service, called www.flexdrive.com, subscribers can pay a flat monthly fee to have access to a car in a pre-set price range without incurring the cost of owning. The subscription fee includes the car, insurance, maintenance, and roadside assistance. The benefit - drivers get as much car as they need by incurring the expense of a car only when they need it and can swap it out for another car in as little as seven days.

If you google “auto subscription services,” you will find Flexdrive.com is one of a growing number of providers in this market, joining many of the manufacturers, including Ford, Toyota, Hyundai, Mercedes, Porsche, and Volvo. Industry veterans view these programs as a new sales channel to attract millennials who choose not to rely exclusively on ride-sharing services, like Uber or Lyft, and are uncomfortable with financial commitments associated with traditional auto purchases and leases.

As an indirect lender, why does this matter?

While it’s still early and these programs are expected to evolve,

subscription programs offer little to no profit margin for the

participating dealerships, and they can wreak havoc with inventory.

In addition, every new subscriber is someone who will not be making

an auto purchase (or long-term lease) any time soon. Add this to the

growing list of warning signs that there are market-disrupting forces

ips.

BankersHub.com June, 2018 Newsletter Page - 2

Since 2010 and “cash for clunkers” programs, the auto industry has enjoyed accelerated, incremental

growth in new car sales each year. However, the U.S. market has hit a plateau and is trending

downward from its peak in September 2017. Many predict new auto sales will continue to decline for the

next three years. The decline could also be exacerbated by the recent tariffs on steel, rising interest

rates on auto loans, the buying behavior of millennials, and alternatives to traditional auto purchases

and leases such as auto subscription-based services.

Due to successful sales over the past few years, many dealerships have become overly confident and

might not be prepared for market downturns. As we saw in 2008, when dealerships encounter financial

stress, they usually start to slow pay or stop paying their invoices and non-critical vendors. When a

dealership reaches a point where they are unable to pay their state tax or their floor plan lender, the

beginning of the end is near. A financially struggling dealership can put your organization at risk by not

delivering clear and clean titles to you in a timely manner.

As an indirect lender, one of your compliance obligations is knowing the financial viability of the

dealerships in your program. A common misconception is if your institution uses a third-party service

that brings dealership relationships to you, that your responsibilities have been absolved or transferred.

Unfortunately, this is simply not the case or true. Your institution still maintains the responsibility.

However, if your institution utilizes one of these services, and they are vetting the dealerships, it would

be highly recommended you understand their vetting process and receive copies of the documentation.

Another misconception is that since institutions know and monitor the loan volumes and value, they

assume they know the dealer’s financial viability, which again is not true. They may know the

dealership’s revenue, but not their expenses, how they manage their credit and trade payments, and if

there are judgements, lawsuits, and liens against the dealership.

Vetting the financial viability of a dealership is not easy. It takes a great deal of time to find information,

to interpret it, and then have the confidence to act. For financial institutions, one of the most common

flags raised by examiners is a lack of resources and due diligence in this area.

It is extremely valuable to design your dealer risk mitigation strategy vetting process with these

problematic assumptions:

Each dealership will have multiple banking relationships, including some you will not know about.

The dealership will have more than one set of books, you will only see the one they want you to

see.

The dealership will paint a public picture that will encourage confirmation bias, including being

active in local charities and churches, constantly advertising in local markets, and being consider

a community leader.

Hence, when vetting, it is important to use multiple sources of information. One should include sources

that are independent of the dealership; making sure to access information which provides insight on the

dealership’s reputation, how they manage their credit, their trading relationships, and trending analytics.