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MANISH SHRIVASTAVA

Address:VILL-MAIRYRANJEET POST-KHAITWARAPin : 228001Distt. : SULTANPURState : UTTAR PRADESH

Phone: +91-8058812107

E-mail: manishsr786@gmail.com

Strengths:

24*7 availability for organization.

Positive Attitude.

Smart worker.

Objective:

To have an opportunity in a leading organization where, I can put my efforts to best use for my personal and organizational growth. I am Charismatic, warm & naturally skilled Team leader who has the ability to maximize a restaurants sales and at the same time ensure that all financial and statutory requirements are met. Currently looking for an excellent Opportunity that offers great career progression within a multi-functional operation.

Education:

Professional Qualification: Completed B.Sc. In Hospitality & Hotel Administration From Institute of Hotel Management Nutrition & Catering Technology Lucknow Affiliated To NCHMCT & IGNOU.

Intermediate:

From ‘SARASWATI VIDYA MANDIR SENIOR SCONDRY SCHOOL’ Affiliated to CBSE Board.

High School:

From ‘SARASWATI VIDYA MANDIR SENIOR SCONDRY SCHOOL’ Affiliated to CBSE Board.

Internship:

100 Working Days Industrial Training at “PARK PLAZA GURGOAN” from 2nd July to 30th Oct,2012 in the following departments:

FOOD & BEVERAGE SERVICE FOOD PRODUCTION FRONT OFFICE HOUSE KEEPING

Computer Proficiency:

Working knowledge Of : MS- OFFICE E-MAIL APPLICATIONS MS - Excel

Curriculum Vitae

Languages Known:

English Hindi

Interests :

Gathering knowledge Listening music Playing Cricket

Work Experience :

HOTEL CROWN PLAZA (August 2015 to present)

Currently I am working with HOTEL CROWN PLAZA JAIPUR as a pre-opening staff in food & beverage department as a Senior Guest Service associate.In this hotel I worked in SIROCCO (all day dining), HOUSE Of HAN(Chinese specialty), BANQUET and IN ROOM DINING

HOTEL COUNTRY INN & SUITES BY CARLSON JAIPUR(June 2014 TO June 2015)

I started working here as a steward in June 2014 and promoted as a Steward in April 2015. In this hotel I had work with MOSAIC (all day dining) and THE GREAT KABAB FACTORY(specialty restaurant)

JOB RESPONSBILITY:

Following the hotel SOP’s and policies and procedures of the hotel. Meeting and greeting visitors to the restaurants. Suggest food and beverages to the guest and also try to upsell. Communicate to the guest and provide assistance with their queries. Overseeing breakfast, lunch and dinner shifts Maintaining hygiene and ensuring that health & safety standards meet

the highest specifications. Dealing with and responding to guest complaints, and always

ensuring that the guest leave happy. Completing all paperwork and then filing it accordingly. Help other areas of the restaurant such as answering telephones and

completing financial transactions. Am required to step in for my Team Leader (in his absence). In charge of the store & requisition control of restaurants. Responsible for proper CASH and EDC closing of restaurant.

Program and Event Attend:

IHG Merlin & HMM(Customer Focus, Career Management, Time Management, Stress Management, Goal Setting.)

IHG Frontline (Lobster ink)(IHG Problem Handling, IHG Suggestive Selling, IHG Problem Resolution, IHG breakfast, lunch and dinner standard)

Attended the bar training at the hotel.

D.O.B : 10 July 1994Gender : MaleNationality : IndianMarital Status : UnmarriedFather Name : Mr. Avadhesh Kumar ShrivastavaFather occupation : AdvocateMother name : Mrs Veena ShrivastavaMother occupation : Homemaker

Declaration: I hereby declare that the above information is correct up to my knowledge and I bear the responsibility for the correctness of the mentioned particulars.

(Manish Srivastava)

Personal Data:

Date: Place: Signature