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© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Make Friends with Your Data
Sandra Ford, SNSChief Operating Officer, Manatee County Schools, Bradenton, Florida
Regina Thoma, SNSDirector, Food and Nutrition Services, Manatee County Schools, Bradenton, Florida
Gay Anderson, SNSChild Nutrition Director, Brandon Valley Schools, Brandon, South Dakota
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Data Tells a Story
“A great deal of creativity is about pattern recognition, and what you need to discern patterns is tons of data. Your mind collects that data by taking note of random details and anomalies easily seen every day: quirks and changes that, eventually, add up to insights.”
Margaret HeffernanBusiness Writer and Author of “The Naked Truth: A Working Woman’s Manifesto about Business and What Really Matters”
What is Data?
Facts and statistics collected together for reference or analysis
‐ Oxford Dictionaries
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
What is a K.P.I.?
• Key Performance Indicators• Performance measurements• Evaluation tools for a particular activity in which it engages.
‐ Wikipedia
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Define the Use of Data•Marketing•Goal Setting• Evaluation of Service/Menus•Need for Operational Change•Benchmarks•Others
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Marketing
• Pick data others can relate to• Put data in terms that create monthly comparison• Shares a standardized format for the data
• Per meal• Percentages• Dollars
• Let’s you brag about monthly achievements• Showcase program area – charge balances
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Goal Setting
• Allows school based staff to take ownership of data• Merged department goals with school goals• Created sense of teamwork to accomplish
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Goal Setting Form
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Sharing Goals with School Team
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Evaluation of Service
• Trend Data• Menu Data by item• A la carte sales
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Using Data for Change
Lakewood Ranch High School• Enrollment ‐ 2287• Free and Reduced ‐ 24.4%
2012/2013 2013‐2014 2014‐2015 August‐September 2015/2016
75.33% 72.77% 63.85% 60.35%
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
What is Next?• Add Cold MerchandisersExpand Offerings‐ Branded Drinks
ResultsCurrent Average Daily Revenue $4,898
Previous Average Daily Revenue $4,469
Increase in Average Daily Revenue
+$429 per day+$77,220 1 year projection
Project Cost $12,800
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Lakewood Ranch HighNew Updates
•Digital Screen•School Mascot Updates•Signs for Each Line
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Key Performance Indicators for School Food Service
ParticipationThe % of students served as compared to the enrollment
Example: Ford Elementary SchoolEnrollment: 1,000Lunches Served: 600Participation %: 60%
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Operations Challenge ‐ 1
• HHFKA Implementation• Increased enrollment• Schedule change• Maximizing participation
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
BEFORE: Palmetto High
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
AFTER: Palmetto High
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
BEFORE: Southeast High
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
AFTER: Southeast High
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Benchmarks
• Comparison of school to school• Comparison of school to level averages• Comparison of district to district• Comparison of data to other Benchmark data such as Council of Great City Schools
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Operations Challenge ‐ 2• HFFKA Implementation• Inflexible service area• Management turnover – a lot• Limited seating capacity
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Braden River Middle School• Data Benchmarks• Recognize trend• Attempt intervention • Make a critical management change• Focus on what is best for the studentsEnrollment ‐ 993Free and Reduced ‐ 51%
Participation2012/13 2013/14 2014/15 2015/16 YTD
91.6% 87.0% 85.2% 90.1%
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Stewart Elementary School• Data Benchmarks• Recognize trend• Attempt intervention • Make a critical management change• Focus on what is best for the studentsEnrollment ‐ 419Free and Reduced ‐ 36.8%
Participation
2012/13 2013/14 2014/15 2015/16 YTD
76.0% 70.1% 70.7% 75.71%
Stewart Elementary
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
And so the story goes
• Marketing• Goal Setting• Evaluation of Service/Menus• Need for Operational Change• Benchmarks
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Small District Story
Data is just as important in a small district as a large one.The data topics can be as many as one likes or needs. Time can be a factor in any situation as to what data will be gathered.Analysis and adaptability is needed to utilize data and make changes as needed or required.
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
The stories I need to know
• Participation by site and status• Daily sales totals• % Food costs compared to MEQ’s and Revenue• Tracking price increases/decreases annually
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Questions?
© COPYRIGHT 2016 SCHOOL NUTRITION ASSOCIATION – #ANC16 – SAN ANTONIO, TEXAS
Professional Standards Code
• This session provides one (1) CEU
• Key Area: Administration ‐ 3000
• Key Topic: Making Friends with Your Data ‐ 3340
2012-13 2013-14 2014-15
Average Daily Revenue $117,305.05 $123,599.32 $132,790.67
Food, Commodity, and Supply Cost $1.2969 $1.5368 $1.5405
Labor and Benefit Cost per Meal $0.8853 $1.0378 $1.0802
Utility Cost per Meal $0.0656 $.0672 $0.0625
Total Cost per Meal $2.5409 $2.8137 $2.9114
Total Breakfasts Served 2,139,388 2,158,542 2,338,558
Total Universal Free Breakfasts 929,323 1,031,158 1,243,571
Lunches Served 5,097,531 5,155,693 5,321,890
After School Snacks Served 409,235 686,724 450,569
Charge Balance (Negative Account Balance) -$19,753.12 -$20,275.21 -$16,922.24
Inventory (Year End) $152,831.68 $117,652.39 $151,836.02
Commodity Value Used $ 1,090,669.89 $1,640,300 $1,366,925.21
Other Data 2014-15
Charge Balance Adjustment $13,330.13
MyPaymentsPlus Payments $1,653,460
Direct Certification 20,209
F/R Applications via Web 4,381
Workers Comp Claims 25
Employee Turnover 29.50%
Sources of Revenue
2012-13 2013-14 2014-15
Federal Revenue $15,265,999 $16,659,377 $17,836,968
Student Payments $ 3,385,609 $ 3,189,242 $ 2,839,004
AlaCarte/Adults $ 2,587,039 $ 2,373,272 $ 2,093,839
Other Revenue $ 1,223,9953 $ 1,850,029 $ 1,909,010
State Revenue $ 295,568 $ 301,604 $ 294,406 TOTAL REVENUE $22,758,168 $24,373,524 $24,973,227
Benchmark
Percent*
2012-13
Percent
2013-14
Percent
2014-15
Percent
Breakfast Participation % 29.3% 28.14% 28.13% 30.09%
Lunch Participation % 58.7% 66.98% 67.18% 68.47%
Total Costs per Revenue 97.3% 93.12% 89.19% 97.05%
Food Cost per Revenue 42.3% 44.58% 41.28% 41.92%
Labor Cost per Revenue 42.5% 33.94% 31.92% 36.01%
*Council of Great City Schools
ACCOMPLISHMENTS
Passed U.S.D.A. Administrative Review with no findings
Added 2nd Summer Bus, fed students during Spring Break
Free Breakfast for testing preparation from March through the end of the year
Food and Nutrition Services now on Facebook and Twitter
Increased Breakfast and Lunch participation
“USDA is an equal opportunity provider and employer.”
*February had 20 operating days
**Council of Great City Schools 2014
***Booked at End of Year
Personnel Information
Feb 2016 Year To Date
Overtime Hours 178.75 1,379.50
Extra Regular Hours 2,281.75 12,842.50
New Hires 1 82
Substitute Hours 131.50 864.25
Turnover % 1.053% 7.496%
Staffing % 96.58%
Workers Comp Claims
6 20
Prior Year 2014-15 Average
Prior Year February
2015
Prior Month January
2016
Benchmark** Current Month February
2016
Average Daily Revenue $132,790 $128,088 $130,745 $133,910
Food, Commodity, and Supply Cost $1.5405 $1.4301 $1.7060 $1.5765
Labor and Benefit Cost per Meal $1.0802 $0.7784 $0.9316 $0.7908
Total Cost per Meal $2.9114 $2.4813 $3.1922 $2.6761
Breakfast Participation Percent 30.09% 28.64% 34.05% 33.5% 34.44%
ADP Universal Breakfast 6,909 6,890 7,796 7,863
Lunch Participation Percent 68.47% 68.53% 65.15% 60.6% 66.26%
ADP After School Snack 2,503 2,774 2,698 2,791
Ala Carte Sales Daily Average $13,185 $11,258 $11,703 $12,166
Total costs per Revenue 97.05% 95.34% 81.06% 98.6% 76.23%
Food Costs per Revenue 41.92% 47.13% 42.75% 41.6% 37.42%
Labor Costs per Revenue 36.01% 33.58% 29.31% 41.3% 31.15%
Meals per Labor Hour Average 19.28 19.31 19.47 17.4 20.25
Commodity Usage*** *** *** ***
Supper Participation Sites/Days Meals Dollars August-September 7/27 13,816 $45,696.42 October 8/21 14,959 $49,476.89 November 8/15 12,041 $39,825.52 December 8/14 9,127 $30,187,56 January 8/17 12,256 $40,536.72 February 12/23 15,156 $46,698.10 March April May-June
CEP Schools
YTD 2014-2015 20 CEP Schools
YTD 2015-2016 22 CEP Schools
Number of Lunches 1,364,024 1,424,482
Number of Breakfasts 795,196 894,728
AlaCarte $$ $248,412 $263,186
NSLP/SBP Reimbursement Claim Amounts
2014-15 2015-16
August-September $2,954,572.52 $2,733,769,64
October $2,008,497.54 $2,164,895.47
November $1,360,568.96 $1,558,209.93
December $1,437,403.16 $1,434,994.31
January $1,614,512.10 $1,716,400.52
February $1,837,191.03 $2,049,243.60
March $1,858,330.39
April $1,867,416.06
May-June $2,325,531.57
February 2016
Revised
New Operations Coordinator starts Valentine’s Day and 100th Day of School Celebrations Summer Planning begins