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EVENT
AND
COMMUNICATION
PORTFOLIO
TRAN NGOC MAI
Associate Account Manager
PERSONAL INFORMATION
TRAN NGOC MAI Associate Account Manager
• Gender: female
• Marital status: single
• DOB: September,10,1987
• Place of birth: Hanoi, Vietnam
• Address: 566/20/7 Nguyen Thai Son, P.5, Go Vap, HCM
• Email: [email protected]
• Mobile: 0902215522
“Mai is a highly skilled and dedicated event planner and manager. Her work at Sun Ivy was instrumental in the growth of the event and her vision and creativity have been major factors in the growth of the company. Her tireless devotion and peerless work ethic has made her a valuable member of every team we have worked together on. I foresee her having an extremely successful career and would not hesitate to recommend her for any events or similar management position”
Laura Pham – Managing Director - Sun Ivy International Inc.
TESTIMONIAL
WORKING EXPERIENCES
AL Frescos’ Group
Captain/ Tele sales
Sept, 2007 - Feb, 2009
ARB
Director Assistant
Feb – Aug, 2009
Academy of Educational
Development (AED)
Project Assistant
Aug,2009- Dec, 2010
Sun Ivy International Inc.
Admin Manager/ Project Coordinator
Jan, 2011 – Apr, 2015
METAN Senior Strategic Planner
June, 2015 - date
AL Frescos’ Group
Captain/ Tele sales - Sept, 2007 - Feb, 2009
Make annual customer survey
Translate in meetings Take order and deal with customer on phone
N/a
Make revenue reports
Administration and paper works
N/a
Communication Skills
Marketing Skills
Purchasing Skills
Logistic Skills
Sales Skills
Management Skills
ARB
Director Assistant - Feb – Aug, 2009
In charge the company portfolio Prepare content for meetings with customer
Customer service: Follow up with clients in all projects to manage payment schedule Handle customer care in projects
N/a
N/a
Data management: Collect and arrange documents to create the library Contract management
Assist the director to handle HR issues with staff Schedule timeline for projects Recruit planning and training
Communication Skills
Marketing Skills
Purchasing Skills
Logistic Skills
Sales Skills
Management Skills
Academy of Educational Development (AED)
Project Assistant - Aug,2009- Dec, 2010
Organize events Prepare communication materials under PR Officer
Translate in internal and external meetings Contact point with partners and customers
Payment process
N/a
Assist the Country Coordinator and the Office Manager Clarify documents of projects Manage correspondence
Schedule and assist HR issues
Communication Skills
Marketing Skills
Purchasing Skills
Logistic Skills
Sales Skills
Management Skills
Academy of Educational Development (AED)
Project Assistant - Aug,2009- Dec, 2010
Training for community and home-based care providers on nutrition care of PLHIV – “Project FANTA -2”
Training for community and home-based care providers on nutrition care of PLHIV – “Project FANTA -2”
End of Project and Research Dissemination workshop – “Project AI – BCC”
IMCAPI – “Project AI – BCC”
Sun Ivy International Inc.
Admin Manager/ Project Coordinator - Jan, 2011 – Apr, 2015
Planning marketing activities/ campaigns: Budget, timeline, objectives, proposal Customers management: collect data base, check and follow-up selling process Manage and update content of company’s website
Planning and coordinating events: proposal, quotation, contact point and execute. Negotiate with customers to get best term in contracts
Negotiate for good price and delivery schedule. Check & follow-up purchasing process In charge of import/export documents
Follow and negotiate with customer to have a new or renew maintenance service contract Follow up with contract, payment and paper works Follow and proceed Bidding Proposal
Stock reports, Delivery reports Delivery arrangement & follow-up jobs In charge of Export documents
Present projects’ schedule and process Host team meeting Execute events and internal projects activities
Communication Skills
Marketing Skills
Purchasing Skills
Logistic Skills
Sales Skills
Management Skills
Sun Ivy International Inc.
Admin Manager/ Project Coordinator - Jan, 2011 – Apr, 2015
Banking Vietnam 2011 E- government 2013
E- government 2014
International Telecommunication
Exhibition 2011 Golf Tournament 2013
METAN Senior Strategic Planner - June, 2015 - date
• Develop, present and sell communication programs to deliver against set objectives.
• Liaise with brand teams on brand specific projects;
• Maintain contacts with all clients to ensure high levels of client satisfaction.
• Demonstrate ability to interact and cooperate with all company employees.
• Oversee the management of multiple expert partners and 3rd parties to deliver flawless plan of communication programs.
• Understand cost structure and company’s expectation margin for each project
• Drive the cost down in difficult situation without sacrifice the quality of the work.
• Win new customers and keep existing ones • Play the role as coordinator between customers and
company for win-win business decisions • Understand customers’ requirements and
communicate to company • Speak out “point of view” of each project to customers
• Set up KPIs for the team and responsible to mobilize resources to reach set goals
• Keep Management Team updated with Competitors activities or Industry trend
• Understand Company’s Visions, Values, Mission, Goals, Targets and commit to foster them.
• Be responsible for managing the evaluations of programs.
• Day to day management and coordination of the account team.
• Be responsible for the performance and development of the Account Executive
• Build a strong and motivated team
Communication Skills
Marketing Skills
Purchasing Skills
Logistic Skills
Sales Skills
Management Skills
METAN Senior Strategic Planner - June, 2015 - date
PROPOSAL PORTFOLIO | ANNIVERSARY PROJECTS
PROPOSAL PORTFOLIO | ACTIVATION PROJECTS
PROPOSAL PORTFOLIO | LAUNCHING PROJECTS
PROPOSAL PORTFOLIO |SPECIAL EVENTS PROJECTS
PROPOSAL PORTFOLIO |SPECIAL EVENTS PROJECTS
KNOWLEDGE OF LANGUAGES
Language Listening - Speaking Reading - Writing
Good Fair Average Good
Fair Average
English
COMPUTER SKILLS
MS Office Good Fair Average
Access
MS Words
MS Excel
Ms Powerpoint
EDUCATIONAL RECORDS
Periods Place Major
2002 - 2005 Dong Da high school
2005 - 2009 Hanoi Open University Bachelor of Business
2010 Academy of Journalist and Communication PR and Communication
• Knowledgeable at
Telecommunication
• Experienced in working in
foreign companies and
organizations
• Professional in
administration
• Experienced in managing
and planning events,
marketing activities
• Experienced in projects
executing and contracting
Specification Skills
• Good at writing and
speaking
• Good at
communication skills
• Competent at Office
applications and
Internet
• Well organized, self-
confident,
independent,
proactive
• Ability to multi-task,
well-performing under
pressure
General Skills
QUALIFICATIONS
• Work and be promoted in professional,
enthusiastic working environment
• Achieve career development in Sales,
marketing and communication areas.
Personal goals
• Contribute to the success
and prosperity of the
company
• Open doors to a world of
experiences and
challenges
Social goals
GOALS
CERTIFICATION OF AFEO ( NGO) AED CERTIFICATE
CERTIFICATION OF PR AND COMMUNICATION- ACADEMY OF JOURNALIST AND COMMUNICATION
Thank You