LORD HOWE ISLAND BOARD ENSMS – ANNUAL PERFORMANCE REPORT – 2015/16 page i

LORD HOWE ISLAND

ELECTRICITY NETWORK SAFETY MANAGEMENT SYSTEM

ANNUAL PERFORMANCE REPORT FOR 2015/16

August 2016

Date Name Signed Approval

30 Aug 2016 Penny Holloway, CEO, Lord Howe Island Board

30 Aug 2016 Andrew Logan, Manager Infrastructure &

Engineering Services, Lord Howe Island Board

LORD HOWE ISLAND BOARD ENSMS – ANNUAL PERFORMANCE REPORT – 2015/16 page ii

Table of Contents 1 Introduction .....................................................................................................................................................3

1.1 Safety and reliability of the network operator’s network .......................................................................3

1.1.1 Programs and activities undertaken to maintain or improve the safety and reliability of the

network operator’s network ...........................................................................................................................3

1.2 Safety of electrical installations of customers .........................................................................................3

1.2.1 Programs and activities undertaken to maintain or improve the safety of electrical installations

of customers ....................................................................................................................................................3

1.3 Advice to the public about hazards associated with electricity in relation to the network operator’s

network ...............................................................................................................................................................4

1.3.1 Programs and activities undertaken to promote the public knowledge and understanding of

electrical network safety hazards ....................................................................................................................4

1.4 Management of bushfire risk relating to electricity lines and other assets of the network operator’s

network that are capable of initiating bush fire ..................................................................................................4

1.4.1 Programs and activities undertaken to maintain or improve the management of bushfire risk

associated with the network operator’s network ...........................................................................................4

2 Contextual Information ...................................................................................................................................4

2.1 Deviation from standards ........................................................................................................................4

2.2 Significant community infrastructure ......................................................................................................4

3 Formal safety assessment reviews and residual risks .....................................................................................4

4 Safety risk management actions .....................................................................................................................5

5 Compliance with directions .............................................................................................................................5

6 Statistical reporting .........................................................................................................................................5

6.1 Network asset failures .............................................................................................................................5

6.2 Encroachment on network assets ...........................................................................................................6

6.3 Unauthorised access to the network.......................................................................................................6

6.4 Customer safety reporting ......................................................................................................................6

Attachment 1– Householder regarding recall notice for Infinity and Olsent brands of TPS and Orange round electrical cable.

Attachment 2 - Community Information Bulletin (April 2016) regarding the electrical hazards associated with broken street lights

1 Introduction

As the Electricity Network Operator (ENO) for Lord Howe Island, the Lord Howe Island Board (the Board) is required to have an Electricity Network Safety Management System (ENSMS).

The Board is in the process of preparing the ENSMS and aims to have a final document available by 30 December 2016.

As requested by IPART, this document presents the interim Annual Performance Report for the Lord Howe Island electricity network, while the ENSMS is finalised.

This report is based on Annexure 1 of IPART’s Electricity Networks Reporting Manual – June 2016.

1.1 Safety and reliability of the network operator’s network

1.1.1 Programs and activities undertaken to maintain or improve the safety and reliability of

the network operator’s network

Outside of business-as-usual arrangements, the Board has undertaken the following one-off activities to promote the safety and reliability of the network:

1) April 2016 - Meter box service fuse checking – Over a 4 week period, 3 loss of supplies occurred due to damaged service fuses, the responsibility of the Board. Following these occurrences, the Board checked the service fuses for the 282 customers on the Island, to avoid further loss of supply and the risk of fire. Of the 282 checked, 3 additional fuses were found to be faulty and were replaced.

As the Board did not have an ENSMS in place for this reporting year, there are nil non-compliances to report on.

Table 1 : Non-compliances relating to the safety and reliability of the electricity network

Identified non-compliances Actions against non-compliances

Progress of Actions

Nil to report

1.2 Safety of electrical installations of customers

1.2.1 Programs and activities undertaken to maintain or improve the safety of electrical

installations of customers

Outside of business-as-usual arrangements, the Board has undertaken the following one-off activities to promote the safety of electrical installations of customers:

1) October 2015 – A Householder (letterbox drop to 180 post boxes at Lord Howe Island post box) was issued to the community regarding the Infinity and Olsent brands of TPS and Orange round electrical cable. See Attachment 1.

2) Ongoing Program - As there are no full time licensed electrical contractors on the Island, the Board’s Senior Electrical Officer (SEO) provides a quick response service for safety issues not related to the Board’s network, so that the issue can be made safe until a licensed electrical contractor can carry out the full repair.

As the Board did not have an ENSMS in place for this reporting year, there are nil non-compliances to report on.

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Table 2 : Non-compliances relating to the safety of electrical installations of customers

Identified non-compliances Actions against non-compliances

Progress of Actions

Nil to report

1.3 Advice to the public about hazards associated with electricity in relation

to the network operator’s network

1.3.1 Programs and activities undertaken to promote the public knowledge and understanding

of electrical network safety hazards

Outside of business-as-usual arrangements, the Board has undertaken the following one-off activities to promote the safety and reliability of the network:

1) April 2016 - Published an article in the Board’s quarterly Community Information Bulletin, regarding the electrical hazards associated with broken street lights, and the need to report them to Board staff immediately. See Attachment 2.

1.4 Management of bushfire risk relating to electricity lines and other assets

of the network operator’s network that are capable of initiating bush

fire

1.4.1 Programs and activities undertaken to maintain or improve the management of bushfire

risk associated with the network operator’s network

The Board has previously advised that due to the sub-tropical climate, the bushfire risk on the Island low. In addition, the network powerlines are all underground, with only substations above-ground. For these reasons, there are no items to report in this section.

2 Contextual Information

2.1 Deviation from standards

Nil to report.

2.2 Significant community infrastructure

For the purposes of incident reporting over the previous financial year, the Board considered the following to be significant community infrastructure:

Gower Wilson Memorial Hospital

Airservices Australia aviation navigation equipment

Airport terminal

3 Formal safety assessment reviews and residual risks

As part of the development of ENSMS, the Board is preparing a risk register, so there is nil to report as part of this document.

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4 Safety risk management actions

As part of the development of ENSMS, the Board is preparing a risk register, so there is nil to report as part of this document.

5 Compliance with directions

No directions under Clause 13 of the Electricity Supply (Safety and Network Management) Regulation 2014 have been issued by IPAR to the Board during the last financial year.

6 Statistical reporting

6.1 Network asset failures

Table 7 : Network asset failures

Asset Type Asset population or length

Target functional failure rate

Conditional failures past due in the reporting year

Functional Failures

Unassisted Assisted

No fire Fire No fire Fire

Pole/tower

Pole top

structures/

components

-

Conductor-

transmission/sub-

transmission

-

Conductor - High

Voltage

13 km 0 - 0 0 0 0

Conductor – low

voltage

10 km 0 - 0 0 0 0

Service wire -

Primary plant –

power

transformers

-

Primary plant –

distribution

transformers

13 0 - 0 0 0 0

Primary plant –

reactive plant

-

Primary plant –

switchgear

13 0 - 0 0 0 0

Secondary plant –

protection

equipment

13 HV fuses – 0 - 0 0 0 0

Secondary plant –

SCADA

1 0 - 0 0 0 0

Secondary plant –

substation

batteries

-

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6.2 Encroachment on network assets

Nil to report for Tables 8, 9 and 10.

6.3 Unauthorised access to the network

Table 11 : Unauthorised access to the network

Criteria Network Operator Accredited Service Providers General Public

Major substations and switching stations 0 0 0

Distribution substation, regulators, switches

and associated equipment

0 0 0

Electricity mains outside major substations 0 0 0

Communications equipment outside major

substations

0 0 0

6.4 Customer safety reporting

Table 12 : Customer safety reporting

Criteria Number

Number of notifications of electrical installation work received 31

Number of inspections of customer installations undertaken 24

Major safety defect rate (%) 0%

Safety breach notices issued 0

Number of warnings issued 0

Number of reports to Fair Trading 0

Number of audits undertaken by the distributor 0

Number of disconnections of customers premises arising from safety concerns 0

Number of customer shocks from installations 0

Number of customer shocks from installations caused by the ENO’s electricity network 0

LORD HOWE ISLAND BOARD

Electrical Cable Safety Recall - Important Notice to All Electrical Customers

The Lord Howe Island Board has been advised of an urgent recall of electrical building cable that could

directly affect electrical installations on the island.

All sizes and configuration of TPS (standard white cable) and Orange round cable supplied under

“INFINITY” and “OLSENT” brand are affected. The cables were supplied by a range of wholesalers and

retailers including Mitre 10, Thrifty and Masters Home Improvements and subsequently installed in

customer premises. The cables were supplied in NSW between 2010 and 2013, but it is expected some

stocks could still have been in use during 2014. If electrical installation works were carried out on your

premises during this period you could potentially be at risk

The cable insulation does not comply with the ageing requirements of current Australian Electrical Safety

Standards and can become brittle and break if disturbed, exposing the internal wires and potentially

causing electrical shock or fires. All cables age differently, but current expert advice is these cables may

become brittle from 2016 onwards. At particular risk are cables installed close to heating sources, in roofing

spaces, meter boxes and under floors.

WHAT SHOULD YOU DO?

Have your wiring checked if, between 2010 and 2014, you:

- renovated your premises involving electrical wiring - had electrical work done, including appliance installation - had new electrical wiring installed

In the first instance you are required to contact your builder or the licensed electrician who carried out the

installation for confirmation as to the type of electrical cable used.

Do not attempt to inspect the cable yourself.

If you are unsure if you are affected, in the interests of public and community safety, the Lord Howe Island

Board’s Senior Electrical Officer can undertake an initial inspection of your installation, free of charge, and

provide advice on any further actions that might be required. Alternately customers can engage their own

electrical contractor for this inspection and advice.

Compensation for any remedial works undertaken to address this cable recall could be available for

customers. Further information regarding this option can be found at www.accc.gov.au/update/infinity-

cables-frequently-asked-questions

This cable recall and the risk it involves is not to be underestimated. Please seek further advice from the

LHIB’s Senior Electrical Officer on 6563 2080 if you have any doubts regarding your electrical installation.

Penny Holloway CHIEF EXECUTIVE OFFICER Date: 21 October 2015

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Issue #: [Date] Dolor Sit Amet

Lord Howe Island Board

Introduction

Welcome to the April 2015 edition of the Lord Howe Island Board Community Information Bulletin. The Bulletin provides news and information on the Board’s many projects and activities.

Since the last edition of the Bulletin in December, we have had the LHI Board election and the State election. On the Board front, as of February we have a new Board line-up with the election of Craig (Macca) Wilson along with the return of Barney Nichols, Judy Riddle and Lisa Makiiti. At the state level, the Coalition Government has been returned including LHI’s local Member of Parliament Leslie Williams. There has been a Ministerial re-shuffle, which means that Mark Speakman, MP for Cronulla, is now the Minister for the Environment (and is therefore responsible for Lord Howe Island). Rob Stokes, our former Minister, has moved on to be the Minister for Planning. Leslie Williams has become the Minister for Early Childhood Education, Minister for Aboriginal Affairs and Assistant Minister for Education. Congratulations to all those elected.

The Island has had a great summer/high season, with good weather, lots of visitors, and wonderful events like Rockfest in mid-March. Hopefully we’ll see more of the same over the next few months (with a bit of rain to help fill the tanks and water the gardens).

Penny Holloway, Chief Executive Officer

Community Information Bulletin April 2015