Logicalis Optimal. Business and Technology Services working as one.

Logicalis Optimal Services

Optimising IT business value is the first priority of every CEO. Optimising IT infrastructure, operations, and service experience is now the top priority for every CIO

Optimal™

Optimising IT business value is the first priority of every CEO. Optimising IT infrastructure, operations, and service experience is now the top priority for every CIO.

Business executives are more concerned about driving efficiency and productivity than the operational complexities and underlying technology platforms that underpin their IT experience expectations. They are focused on providing people with the tools that keep them connected to customers, colleagues and critical data wherever, whenever they need.

In recent times, CIOs have struggled with IT operations in a world of tight budgets, limited technology innovation, cost cutting and control.

With nearly 80% of the average IT budget still spent running or expanding existing Technology, Infrastructure & Operational (TI&O) systems, today’s CIO has neither the time nor budget for new business innovation.

However the CEO is demanding more alignment to business priorities and investing more IT budget on business and technology innovation to support growth plans.

The rate at which IT departments can introduce transformative business services is dependent on agile and responsive IT platforms that can easily direct capacity to changing business priorities.

Running a world class IT service organisation reduces TI&O costs and allows more money to be moved to where the CEO wants it most – front line business innovation. And today, CIO’s know that to achieve real change they cannot do it all themselves.

Creating new service partnerships, with organisations that have the services people, services processes and service technology platforms to deliver operational efficiencies and service improvements is the only way the CIO can stay ahead of their organisations’ demands.

Optimising Service Outcomes

Organisations are being pressured to cut costs, enable business agility and faster time to market. Business leaders are playing a more important role in ICT decisions, imposing a closer alignment between IT department and line of business leaders. This demands a shift from technology led solutions to business outcome led solutions. Optimising service outcomes is critical.

By focusing on optimising IT you can build an IT service delivery plan that can both lower your cost of TI&O while improving the agility, speed and operational quality of your critical IT platforms and systems. Logicalis Optimal Services are designed to bring business and technology together to work as one.

Business and

The business of technology life cycle operations has to improve. It has to optimise

Technology Services

Logicalis Optimal Services Lifecycle

As a full life cycle service provider, our team of specialists will help you design, supply and build, maintain, monitor and manage your environment. Providing Product, Solution and Lifecycle Services across a range of infrastructures and technologies, we bring a disciplined, systematic approach using proven assessments, methodologies, tools, and best practices to drive consistency and quality throughout the project engagement.

Our Managed Services enables IT departments to free up time to focus on their core activities and our Provisioned Services provide the flexibility, performance and service levels your environment needs, when it needs them.

A tightly integrated Service Lifecycle Governance ensures on-going market relevance and long term integrity of the service offerings.

Logicalis Optimal Services bring business and technology together to work as one

Business Mobility Services

Services that optimise business productivity

Services that optimise technology investments and IT operations

Business Productivity

Services

SecurityIT Service

Management Platforms Communications Data Centre

Workspace Communications

Workspace Collaboration

Workspace Virtualisation

Technology, Infrastructure & Operational

Services

Optimal™

Logicalis Business Productivity Services

Services that optimise business productivity

An organisations’ business asset is its people. Giving them the tools to do their job better will grow your business faster regardless of where and when they are working. With a growing number of employees working in global and mobile environments, it makes good business sense to capitalise on a new breed of collaboration technologies.

Logicalis Business Productivity Services are designed to accelerate business growth by:

• Enabling employees to work securely anytime, anywhere from any device

• Accelerating decision-making by making it easy to communicate and collaborate effectively

• Reducing travel time and cost by efficient collaboration tools to interact with customers, partners and employees

• Improving customer experience

• Optimising return on technology investments

Logicalis Technology, Infrastructure and Operational Services Portfolio

Services that optimise technology investments and IT operations

Getting the best return on investments made in technology is a key concern for most organisations, while ensuring new technology investments are in line with business drivers.

Logicalis TI&O services portfolio are designed to respond to the key operational drivers in your organisation by:

• Responding more quickly to business need for adds, moves and changes

• Improving IT platform performance to support new real-time applications and mobile enablement

• Extending the operational life of older platforms

• Providing new service capacity off-site or on consumption-based commercial models

• Lowering the overall cost of TI&O service delivery

www.uk.logicalis.com

Logicalis UK110 Buckingham Avenue | Slough Berkshire SL1 4PFTel: +44 (0)1753 777 200 | Fax: +44 (0)1753 777 203 Email: info@uk.logicalis.com

© Logicalis 2013. All trademarks are acknowledged. The information in this brochure is subject to change. For a full list of office locations please visit our website.

Product and Solutions ServicesSkills and resources to both accelerate and de-risk the adoption of new IT enterprise architectures and business productivity solutions.

Consult

Supply

Design

Build

Managed ServicesEnhance internal service delivery coverage, capacity and capability with trusted IT service out-tasking.

Manage Change

Life Cycle ServicesAssure the availability, performance and operational integrity of core IT platforms, networks, systems and applications.

Maintain Monitor

Provisioned ServicesConsumption of infrastructure and business productivity services directly from Logicalis cloud platforms and from Logicalis XaaS eco-system partners.

Host Consume

Logicalis Optimal Services

Built on an industry best practice services framework and world-class ITIL service processes, Logicalis Optimal services are designed with the flexibility to meet your specific needs. Logicalis Optimal Services help CIO’s manage the overhead of technology, infrastructure & operations, and enable them to respond proactively to their organisations business transformation aspirations.

Our services span the complete enterprise platform lifecycle, from traditional maintenance and monitoring services through to advanced private cloud platform management.

Built on a customer centric delivery model, we have invested in growing our capabilities in all major geographies. With Managed Service Operations Centres, and Data Centres around the globe, we have made investments to insure we deliver 24X7 high quality consistent services to our customers, where ever they are.

Delivered by teams consisting of the industry’s most capable service professionals, Logicalis Optimal Services is built on some of the industry’s leading service management tools and processes that:

• Simplify, automate and standardise our clients infrastructure

• Enable consistent delivery while reducing operational costs

• Enable flexibility of capabilities for increased customer customisation

• Build on repeatable methodologies and best practices for competitive differentiation

• Deliver business outcome led solutions

Optimal™