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    A Study on loans and advances

    INTRODUCTION TO THE CONCEPT

    MEANING OF FINANCE:-

    Finance may be defined as the provision of money at the time when required.

    Finance refers to management of flows of money through an organization. It concerns

    with the application of skills in the manipulation, use and control of money. Different

    authorities have interpreted the term Finance differently. However, there are three

    main approaches to finance.

    1. The first approach views finance as to providing of funds needed by a business

    on most suitable terms. This approach confines finance to the raising of funds

    and to the study of financial institutions and instruments from where funds can

    be procured.

    2. The second approach relates finance to cash.

    3. The third approach views finance as being concerned with rising of funds and

    their effective utilization.

    DEFINITION OF FINANCE:-

    According to Guttmann and Dougall, business finance can be broadly defined as

    the activity concerned with planning, raising, controlling and administering the funds

    used in business.

    In the words of Panther and Wert, Business finance deals primarily with raising,

    administering and disbursing funds by privately owned business operation in non-

    financial fields of industry.

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    According to the encyclopedia of Social Science, Corporation finance deals

    with the financial problems of corporate enterprises. These problems include thefinancial aspects of the promotion of new enterprises and their administration during

    early development, the accounting problems connected with the distinction between

    capital and income, the administrative questions created by growth and expansion, and

    finally, the financial adjustments required for the bolstering up or rehabilitation of a

    corporation which as come into financial difficulties.

    IMPORTANCE OF FINANCE:-

    Finance is the life blood and nerve centre of business. Just as circulation of

    blood is essential in the human body for maintaining life, finance is a very essential to

    smooth running of the business. It has been rightly termed as Universal Lubricant,

    which keeps the enterprise dynamic. No business, whether big, medium or small can

    be started without an adequate amount of finance. Fight from the very beginning i.e.,

    conceiving an idea to business, finance is needed to promote or establish the business,

    acquire fixed assets, make investigations such as market surveys, etc, develop product,

    keep men and machine at work, encourage management to

    Make require further finance for making improvements or expanding the

    Business.

    Thus, the importance of finance cannot be over emphasized and the subject ofbusiness finance has become utmost important both to the academicians and

    practicing managers.

    The importance of corporation finance (which is a constituent of business

    finance) has arisen because of the fact that present day business activities are

    predominantly carried on company or corporate form of organization. The advent of

    corporate enterprises has resulted into:-

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    1. The increase in size and influence of the business enterprises.

    2. Wide distribution of corporate ownership and3. Separation of ownership and management.

    Finance management is applicable to every type of organization, irrespective of

    its size, kind or nature. It is as useful to a small concern as to a big unit. A trading

    concern gets the same utility from its application as a manufacturing unit may expect.

    This subject is important and useful for all types of ownership organizations. Where

    there is a use or finance, financial management is helpful. Every management aims to

    utilize its funds in a best possible and profitable way. So this subject is acquiring a

    universal applicability.

    It is indispensable in any organization as it helps in:-

    1. Financial planning and successful promotion of an enterprise.

    2. Acquisition of funds as and when required at the minimum possible cost.

    3. Proper use and allocation of funds.

    4. Taking sound financial decisions.

    5. Improving the profitability through financial controls.

    6. Increasing the wealth of the investors and the nation and

    7. Promoting and mobilizing individual and corporate savings.

    SCOPE OF FINANCE:-

    The main objective of financial management is to arrange sufficient finances for

    meeting short term and long term needs. These funds are procured at minimum costs

    so that profitability of business is maximized. With these things in mind, a Financial

    Manager will have to concentrate on the following areas of finance functions.

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    1. Estimating Financial Requirement:-

    The first task of a financial manager is to estimate short-term and long-term financial

    requirements of his business. For this purpose, he will prepare a financial plan for

    present as will as for future. The amount required for purchasing fixed assets and

    funds for working capital will have to be ascertained. The estimations should be

    based on sound financial principles so that neither there are inadequate not excess

    funds with the concern. The inadequacy of funds will adversely affect the day-to-day

    working of the concern where as excess funds may attempt a management to indulge

    in extravagant spending and for speculative activities.

    2. Deciding Capital Structure:-

    The capital structure refers to the kind and proportion of different securities of raising

    funds. After deciding about the quantum of funds required it should be decided which

    type of securities shouldbe raised. It may be wise to finance fixed assets through

    long-term debts. Even here of gestation period is longer, then share capital may e

    most suitable. Long-term funds should be employed to finance wording capital also,

    if not wholly then partially. Entirely depending upon overdrafts and cash credits for

    meeting working capital needs may not be suitable. A decision about various sources

    for funds should be linked to the cost of raising funds. It costs of raising funds are

    very high then such sources may not be useful for linked to the cost or raising funds.

    If cost of raising funds is very high then such sources may not be useful for long.A decision about the kind of securities to be employed and the proportion in which

    these should be used is an important decision, which influences the short-term and

    long-term financial planning of an enterprise.

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    OBJECTIVE OF FINANCE:-

    Financial management is concerned with procurement and use of funds. Its main

    aim is to use business funds in such a way that the firms value/earnings are

    maximized. These are various alternatives available for using business funds. Each

    alternative course has to be evaluated in detail. The pros and cons of various

    decisions have to look in to before making a final selection. The decisions will have

    to take into consideration the commercial strategy of the business. Financial

    management provides a frame work for selecting a proper course of action and

    deciding a viable commercial strategy. The main objective of a business is to

    maximize the owners economic welfare. The objective can be achieved by:

    1. Profit maximization:-

    Profit earning is the main aim of every economic activity. A business being an

    economic institution must earn profit is a measure of efficiency of a business

    enterprise. Profits also serve as a protection against risks which cannot be ensured.

    The accumulated profits enable a business to face risks like fall in prices, competition

    from other units, adverse government policies etc. thus following arguments are

    advanced in favor of profits maximization as the objective of business.

    a) When profit-earning is the aim of business then profit maximization

    should be the obvious objective.b) Profitability is a barometer for measuring efficiency and economic

    prosperity of a business enterprise, thus profit maximization is justified

    in the grounds of rationality.

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    2. Wealth maximization:

    Wealth maximization is the appropriate object of an enterprise. Financial theory

    ascertains that wealth maximization is the single substitute for a stockholders utility.

    When the firm maximizes the stockholders wealth, the individual stockholder can use

    this wealth to maximize his individual utility. It means that by maximizing

    stockholders wealth the firm is operation consistently towards maximizing

    stockholders utility.

    Financial decisions:

    Financial decisions refer to decisions concerning financial matters of a business

    firm. There are many kinds of assets to be acquitted, pattern of capitalization,

    distribution of firms income etc. we can classify these decisions into three major

    groups.

    1. Investment decisions

    1. Financial decisions

    2. Dividend decisions

    Investment decision relates to the determination of total amount of assets to be

    held in the firm, the composition of these assets and the business risk complexions of

    the firm as perceived by its investors. It is the most important financial decision. Since

    funds involve cost and are available in a limited quantity, its proper utilization is very

    necessary to achieve the goal of wealth capital maximization.

    The investment decisions can be classified under two broad groups:

    1. Long-term investment decision

    2. Short-term investment decision

    The long-term investment decision is referred to as the capital budgeting and the

    short-term investment decision as working capital management.

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    The investment decision is important not only for the settings up of new units by

    also for the expansion of present units, replacement of permanent assets, research anddevelopment project costs, and reallocation of funds, in case, investments made earlier

    do not fetch results as anticipated earlier.

    A sound short-term investment decision or working capital management policy is

    on which ensures higher profitability, proper liquidity and sound structural health of

    the organization.

    A finance manager has to select such sources of funds, which will make optimum

    capital structure. The important thing to be decided here is the proportion of various

    sources in the overall capital mix of the firm. The debt-equity ratio should be fixed in

    such a way that it helps in maximizing the profitability of the concern. The raising of

    more debts will involve fixed interest liability and dependence upon outsiders. It may

    help in increasing the return on equity but will also enhance the risk.

    The rising of funds through equity will bring permanent funds to the business

    but the shareholders will expect higher rate of earnings. The financial manger has to

    strike a balance between various so that the overall profitability then the market prices

    of the shares will go up maximizing the wealth of shareholders.

    The third major financial decision relates to the disbursement of profits back toinvestors who supplied capital to the fir. The term dividend refers to that part of

    profits of a company which is distributed by it among its shareholders. It is the reward

    of shareholders of investment made by them in the share capital of the company. The

    dividend decision is concerned with the quantum of profits to be distributed among

    shareholders. A decision has to be taken whether all the profits to be distributed, to

    retain all the profits in business or to keep a part of profits in the business and

    distributed others among shareholders. The higher rate of dividend may raise the

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    market price of shares and thus, maximize the wealth of shareholders. The firm should

    also consider the question of dividend stability, stock dividend (bonus shares) andcash divide

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    IMPORTANCE OF LOAN AND ADVANCES:-

    The major portion of banks fund is employed by way of loans and advances

    which is the most profitable employment of its funds Advances comprises a very large

    portion of a banks total asset and form the backbone of every banks structure.

    Advances not only play an important part in gross earnings of banks, but also promote

    the economic development of the country. All types of business activity including

    trade, industry and agriculture have to depend on bank finance in one form or the

    other.

    In the money lending business, the money lender must carefully consider the

    chances of his being repaid by the borrower. He therefore, does not normally depend

    on the obligation of the borrower alone but wants some tangible security to safeguard

    his advances in case the borrower is unable to meet his obligation. He must have the

    ability to judge the character and credit worthiness of his customer. A wise and

    prudent policy in regard to advances in considered an important factor inspiring

    confidence in the depositors and prospective customers of a bank.

    Loans are repayable on the expiry of the periods for which they are granted. In

    case the loan is repayable in the installments and default occurs in the payment of any

    installments the entire loan usually becomes immediately recoverable at the option of

    the bank.

    PURPOSE OF LOANS AND ADVANCES:-

    A banker enquires from the borrower the purpose of loan before lending the

    loan to an individual. Banks do not grant loans for speculative purpose. They ensure

    the safety and liquidity of their funds by granting loans for productive purposes where

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    income generation is there, banks grant loans for professionals, construction of

    houses, commercial complex, etc and grants educational loans for higher studies andalso for buying of house hold articles and vehicle, besides personal loans.

    Banks advances based on purpose are classified as under:-

    Advances to small scale industries.

    Advances to small business finance and trade to Medium and Large scale

    Industries.

    Advances to agriculture

    Advances to transport operators.

    Advances to exports and imports

    Advances to agriculture, small scale Industries (SSI) and small Business Finance

    (SBF) are classified as priority sector advances. These advances help to increase the

    productivity and development of the nation by generating employment and revenue.

    They also help in exports which earn foreign exchange. Incidentally they will

    improve the standard of the people of our country.

    On the other hand, if advances are given for unproductive or risky purpose such

    as the financing of pleasure tour, meeting of domestic expenses, repayment of

    ancestral debts, speculative purpose or anti-social purpose such as the financing

    Hoarding of stocks, smuggling, etc the

    Chances of failure will be more and the banker will not able to recover all his

    advances or loans.

    PRINCIPLES OF SOUNDING LENDING:-

    The bankers follows are very cautions policy while lending his funds andconducts this business on the basis of will know principles of sound lending in order

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    to minimize the risks. The following principles are followed by the banking

    institutions while appraising and advances proposal.

    Safety

    Safety first is the most crucial principle of good lending when the bankers lends, he

    must feel certain that the advances is safe is that a borrower is in a position to repay

    the loan along with interest according to the terms of the loan contract. If the bank

    funds are not safely employed bank cannot survive. Hence the advance as for as

    possible should be made only to people who care for repaying the bank loan honestly.

    Insincere and dishonest people should not be given the loan. They only the bank

    funds will be safer.

    Liquidity

    The bankers must ensure that the borrower is able to repay the loan on demand or with

    in a short period in accordance with agreed terms of re-payment. This depends upon

    the nature of assets owned by the borrower and pledged the banker. The source of

    repayment must also be definite. The Banker regards liquidity as important as safety

    because a bulk of their deposits is repayable on demand or at a short notice. If the

    banker lends a large portion of his fund to borrowers from whom repayment would be

    coming but slowly, the ability of the banker to meet the demands made on him would

    be seriously affected in spite at the safety at the advance.

    Profitability

    Profitability means earning profit on the assets acquired. Assets here refer to the bank

    loans and advances. The bank must employ their funds profitably so as to earn

    sufficient income out of which to pay interest to the depositors, salaries to the staff

    and to meet various establishment expenses and distribute dividends to the

    shareholders. The sound principle of lending is not to sacrifice safety and liquidity for

    the sake of higher profitability. Therefore the banks do not grant advances to unsound

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    parties who are doubtful in repaying, even if they accept to pay a very high rate of

    interest. Such advances ultimately prove to be irrecoverable to the detriment of theinterest of the bank and its depositors.

    The purpose of the loan

    The purpose should be productive so that the money not only remarks safe but also

    provide a definite source or repayment. While lending funds the banker enquires from

    the borrower the purpose for which he seeks the loan. If the advances for

    unproductive purpose like consumer credit, speculation etc, the repayment of loan

    may be delayed and recovery will be slow. On the other hand if the advance is made

    for productive purpose like industry, agriculture or trade, the fund will come back

    quickly and without any difficulty. Thus the purpose of loan as advance is also a

    guiding factor in lending.

    Diversification

    This is a principle of sound lending loans and advanced must spread to different

    categories so that it will not concentrate on only one sector. An element of risk is

    always present in every advance however secure it might appears to be. In fact, the

    entire banking business is one of taking calculated risks and a successful banker an

    expert is assessing such risk. He is keen in disturbing the risks involved in leading

    over a large number of borrowers over a large number of industries and areas over

    different types of securities. The principle of diversification is based on the famous

    marks Do not keep all at the eggs in one basket it means that the banker would not

    concentrate his advances in a few big fines or few industries or in few cities or regions

    of the misfortune or certain trade or industries are of the bank will not be jeopardy.

    Hence while lending the banker should keep in mind the concept of diversification.

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    Security

    Another guiding factor in bank advance is security it has been the practice banks notto lend as for as possible expect against security. Security is considered as insurance

    or a cushion to full back upon in case of an emergency. When the banker advances

    without security he will run the risk of losing the money. If the borrower is prompt in

    repayment then there will be no worry. But it is essential that the banker should have

    substantial security for his advances. Banker carefully identifies the entire different

    expert if an advance before granting it with sufficient security likes gold silver, stock

    exchange securities, goods insurance policy etc, because he will be managing the

    public money and if the confidence of the public is lost there will be run on the bank.

    Hence the banker will not advance without sufficient security. The security should

    cover the money advanced interest there on and other changes. Thus the banker

    should also bear in mind the security principle while lending.

    FORMS OF ADVANCES:-

    Advances by commercial banks are made in different forms, which are short

    from advances namely:

    1. Loans

    2. Overdrafts

    3. Cash Credits

    4. Discounting of bills

    5. Purchasing of bills

    6. Letters of credit (LC)/Bank Guarantees.

    1. Loans

    A loan is a financial arrangement under which an advance is granted by the bank to a

    borrower on a separate account called loan account. From this account the loan

    amount is paid in one lump sum to the borrower by cash or by transfer to the credit of

    his current account, if any. The repayment of loan is provided in lump sum or by

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    installments without allowing the demand character of the loan to be affected in a way

    interest is charged in the loan amount from the date of sanction. The period of loanranges from one year to ten-twelve years. A loan granted for a period at more than

    one year, 2years, 5years and 7years etc., is called a Term loan if the loan is given

    for still longer period, it is called long term loan.

    Types of loans:

    i) Secured loans

    ii) Unsecured loan

    I) SECURED LOANS:

    According to section 5 (a) of Banking Regulation Act 1949, secured loans of

    advances means a loans or advance made on the security of assets the market value of

    which is not at any time less than the amount of such loan or advance.

    A Banker secured his advances by stock exchange securities, goods and

    documents of title of goods sometimes other securities such as real estate, plant and

    machinery, gold bullion, gold ornament, life policies fixed deposits receipts, book and

    supply like are also accepted as securities for loans or advances.

    II) UNSECURED LOANS:

    According to section (a) of Banking Regulation Act 1949, an unsecured loan or

    advance means a loan or loan of advance not so secured. This are advanced for which

    the banker has no collateral or tangible securities unsecured loans are also called cleanloan or advances and they are granted to the parties enjoying high reputation and

    sound financial position. The loans are granted with caution and within certain limits

    only because in case of default by the borrowers, the bankers rank equal with other

    unsecured creditors and share equally with the letter the realized value of the assets.

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    In whatever form bank advances are granted they are repayable on demand or at theexpiry of some fixed period. This study on Loans and advances mainly concentrates

    on how bank classify their loans according to guidelines issued by RBI. It explains

    about NPA and treatment in bank. If the loans are not recovered, it will become non-

    performing asset (NPA). The classification into NPA is based on recoverability and

    non- recoverability of interest and installments of advancegiven which is the main

    problem faced by banks. The study mainly focuses on the granting the loans and

    advances in CANARA BANK.

    NEED FOR THE STUDY:

    Granting of loans and advances is the primary function of a bank lending

    operation is one of the most important aspects of banking of all the functions of

    modern banking, the lending of funds, with or without secretly is by far the most

    important. About 65% of revenue arises from interest and discount derived from

    advance including bills purchased land bills discounted.

    The share of advances in the total assets of the bank is about 60% and is the

    backbone of the banking structure. The strength of the banking system thus primarily

    depends upon the soundness of the advances.

    Bank lending is very much needed to the economy, for it makes possible the

    financing of the agricultural and commercial activities of the country. The bulk of the

    bank loans in India are provided to trade and industries. Bank loans are called agents

    of indirect production. In additional to the financing of agriculture, commercial and

    industrial activities, banks through their consumer loans contribute to consumption

    activities- creating constant demand for consumer

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    goods like houses, furniture, appliance etc., thus all type of business agriculture

    including trade, industry, agriculture have to depend on the bank finance in one form

    or other. Hence the need for loans and advances are very important aspects

    OBJECTIVES OF THE STUDY:

    To analyze the need for lending.

    To study the loans and advances of CANARA BANK.

    To compare the position of various loans with comparison with the other

    banks

    To analyze the problem faced by CANARA BANK.

    To find out whether the lending scheme have reached the real needy

    people.

    To know how the credit applicants are evaluated before granting

    credit facility.

    To access the level of consumer satisfaction towards the services

    provided by the bank.

    SCOPE OF THE STUDY:

    The study was made to ascertain the customer response on CANARA

    BANK loans and advances.

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    The study shows the evaluation and expectation of Banks loan

    products.

    COLLECTION OF DATA:

    The data collected in this study have been classified as:

    1. Primary data

    2. Secondary data

    1. Primary data

    The methodology adopted for collecting primary data is basically the questionnaire

    method the most popular among data collection techniques. This method has been

    mainly employed to extract information from customers. Of course, some information

    has been obtained from interviews with the bank employees and very few customers.

    2. Secondary data

    Sampling is a process of selecting a group of people belonging to a particular locality

    or different localities and representing to population. A sampling design is a definite

    plan for obtaining a sample from a given population. An integral component of the

    research design is the sampling plan. The sampling procedure selected in random

    sampling through the questionnaire as it involves both qualitative and quantitative

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    aspects. The sampling size is 50, as time is limited, and the study is based on the

    survey conducted.

    SAMPLE SIZE:

    The sample size is the number of units that we chose for the research purpose.

    The research has been conducted on a sample size of 50 respondents who have availed

    Loans and Advances from the CANARA BANK and from potential customers, who

    want to avail loan.

    SAMPLING TECHNIQUE:

    The significant component of a research study is the sampling plan. It

    concentrates on 3 aspects:

    Who to survey-Sampling Unit

    How many to survey-Sampling Size

    How to select them-Sampling procedure

    Sample is the fraction of the population. Sampling is a technique or method or

    selection of samples. The researcher has adopted the most appropriate technique in a

    domestic research that is Simple Random Sampling.

    Random sampling is a good technique when there are comprehensive lists available of

    the target population

    According to the simple random sampling method, it is assumed that entire population

    is homogeneous and the samples are selected in such a way that each and every unit inthe population has equal chance of occurrence.

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    CANARA BANK

    COMPANY PROFILE

    Canara Bank is one of the most prominent commercial banks of India. The bank was

    established in the year 1906 at Mangalore, Karnataka by a well known personality Mr.

    Ammembal Subba Rao Pai. Initially, it was founded with the name Canara Bank

    Hindu Permanent Fund, but later on the name was changed to Canara Bank Limited.

    Widely known for customer centricity, Canara Bank was founded by Shri Ammembal

    Subba Rao Pai, a great visionary and philanthropist, in July 1906, at Mangalore, then a

    small port in Karnataka. The Bank has gone through the various phases of its growth

    trajectory over hundred years of its existence. Growth of Canara Bank was

    phenomenal, especially after nationalization in the year 1969, attaining the status of a

    national level player in terms of geographical reach and clientele segments. Eighties

    was characterized by business diversification for the Bank. In June 2006, the Bank

    completed a century of operation in the Indian banking industry. The eventful journey

    of the Bank has been characterized by several memorable milestones. Today, Canara

    Bank occupies a premier position in the comity of Indian banks.

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    BRANCHES AND ATM SERVICES

    Over the years, the Bank has been scaling up its market position to emerge as a major

    'Financial Conglomerate' with as many as nine subsidiaries/sponsored

    institutions/joint ventures in India and abroad. As at June 2010, the Bank has further

    expanded its domestic presence, with 3057 branches spread across all geographical

    segments. Keeping customer convenience at the forefront, the Bank provides a wide

    array of alternative delivery channels that include over 2000 ATMs- one of the highest

    among nationalized banks- covering 732 centres, 2681 branches providing Internet

    and Mobile Banking (IMB) services and 2091 branches offering 'Anywhere Banking'

    services. Under advanced payment and settlement system, all branches of the Bank

    have been enabled to offer Real Time Gross Settlement (RTGS) and National

    Electronic Funds Transfer (NEFT) facilities.

    PRODUCTS AND DEPOSITS SCHEMES

    Some of the products of Canara Bank:

    1) ATM Cheque Deposit Facility. It would enable customers to deposit cheques

    through the on-site ATMs of the bank 24x7.

    2) Zero balance account service, Canara Super Savings Salary Account, for

    employees of government service, mid cap, large corporate, IT and ITEs companies

    and SMEs.

    3) Internet Purchases Service using debit card leverages Canara Bank's technological

    capabilities and cost efficiencies to serve customers through internet. All debit card

    holders of the bank can make internet purchases by logging on to the merchant

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    3) Non Fund Based Facilities

    4) Advances to Agriculture, SSIs and Others

    5) Government Sponsored Schemes6) Special Schemes for Women and ETC.

    NRI Services

    1) Deposits

    2) Loans

    3) Remittances

    4) FOREX Branches

    5) Helpline for NR

    Credit Cards

    1) Domestic Cards

    2) Global cards

    3) Debit cards

    OVERVIEW

    Canara Bank has a can-do attitude about banking in India. One of India's largest

    banks, Canara Bank (also known as CanBank) has a network of more than 2,700

    branches throughout India, in addition to branches in Hong Kong and London. All of

    Canara Bank's branches -- including those located in rural areas -- are computerized,

    in a country where that is not a given. The modernization of all branches allows the

    bank to offer its customers networked ATMs, telebanking, internet banking, and debit

    card services. Canara Bank's lending focus is on agriculture, retail, housing, and

    infrastructure loans. Other services include asset management and factoring. The

    financial institution is 73% owned by India's government.

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    AWARDS/ACCOLADE

    Received during 2008-09

    Conferred 'First Rank' in India's Best Banks awards under the category

    'Strength and Soundness' for 2006-07 by a survey conducted by Ernst &

    Young.

    Best Performing Bank under Rural Employment Generation Programme,

    (REGP) of Khadi and Village Industries Commission (KVIC), in South Zone

    for the year 2007-08, instituted by the Ministry of MSME, Government of

    India.

    Golden Peacock National Training Award 2008 for excellence in training.

    Global HR excellence in Training, an award conferred by the Asia Pacific

    HR Congress, the largest rendezvous of HR Professionals, at its Employer

    Branding Talent Management Congress held on 22nd and 23rd August 2008,

    Delhi.

    Best Corporate Social Responsibility Practice Award, instituted by BSE,

    NASSCOM and Times Foundation.

    The Bank won two Silver Corporate Collateral Awards forBest Corporate Ad

    in the Print Media and Best Corporate Film on Corporate Social

    Responsibility at the Public Relations Council of India Awards 2009.

    Received during 2009-10

    Best Bank in South Zone Award for the year 2008-09 in respect of lending

    under KVIC and PMEGP Schemes. The award was handed over by

    Dr.Manmohan Singh, Honble Prime Minister of India.

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    The Bank received the Credit Guarantee Approval Certificate issued by

    CGTMSE from Shri Pranab Mukherjee, Honble Finance Minister of India.

    PRODUCT PROFILE:

    DIFFERENT TYPES OF LOANS AND ADVANCES GIVEN BY

    CANARA BANK:

    1) CANARA BANK HOME LOAN

    2) CAN MOBILE(VECHILE)

    3) VIDYASAGAR EDUCATIONAL LOAN

    4) PERSONAL LOANS

    HOME IMPROVEMENT LOAN

    CANARA CASH

    CANARA BUDGET

    CANARA SITE LOAN

    CANARA GUIDE

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    80% of market price of the existing house or 80% of cost of the new house to be

    purchased whichever is less but invariably against the Security of new house.

    8) For taking over of the existing Housing loans availed from other Banks/Other

    lending Companies/Agencies.

    ELIGIBILITY:

    1) Salaried individuals, individuals engaged in business / professionals and self-

    employed persons.

    2) NRIs are also eligible to avail loans without specific permission of RBI

    QUANTUM OF LOAN;

    1) For salaried employees: 4 years of gross salary income.

    2) For persons involved in business or self-employed individuals: 4 years of gross

    yearly income

    3) For Non-Resident Indians: Up to 2 years gross income and discriminatorily up

    to 3 years gross income.

    4) Discriminatingly, a loan amount of upto 5 years gross income/salary also

    allowed

    5) Rs.7.5 lacs for renovations/maintenance/extensions to the existing residential

    dwelling unit/flat.

    6) Discriminatorily, upto Rs.15 lacs in Urban Centres.

    7) For NRIs up to 2 years' gross income and selectively up to 3 years' gross

    income.

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    allowed. In case of outright purchases of ready built house/flat, no repayment holiday

    shall be granted.

    ii) For others (Other than Salaried class):

    Same guidelines as applicable to Salaried class subject to maximum repayment period

    of20 years or 65 years of age of the applicant whichever is earlier (inclusive of

    maximum repayment holiday of 18 months in case of loans for construction and 6

    months for repairs to existing houses).18 months: generally in equated Monthly

    PROCESSING CHARGES:

    0.50%of the loan amount minimum of Rs. 500 and max of Rs. 10,000 and no hidden

    cost. No application fee. Prepayment Penalty:

    2% on the outstanding liability in case of transfer of Housing Loan Accounts to other

    banks/ housing finance institutions.

    DOCUMENTS:

    1) Stipulated Loan Application with 2 passport size photos of applicant / guarantor

    2) Sale Deed

    3) Agreement for Sale

    4) Copy of the approved plan for the proposed construction / extension / addition

    5) Detailed cost estimate / valuation report from Bank's Panel Chartered Engineer /

    Architect

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    6) Allotment letter of Co-operative Housing Society / Apartment Owners'

    Association / Housing Board / NOC from the Society / Association / Builders /

    Housing Board

    7) Legal Scrutiny Report, EC for the past 13 years, Property Tax paid receipt,

    SKhata and permission for mortgage, wherever necessary

    8) Salary Certificate and Form No.16 (in case of salaried persons)

    9) IT Returns filed for the past two years (in case of non-salaried persons)

    10) A brief note on the nature of business, year of establishment, type of

    organization, etc.,

    CAN MOBILE(VECHILE)

    PURPOSE:

    For buying new or used four wheeler .

    ELIGIBILITY :

    1) Salaried persons with qualifying income and required repayment capacity.

    2) professionals and business people with qualifying income and required

    repayment capacity.

    3) Reputed firms and corporate are also eligible.

    NEW CAR LOANS:

    1) Up to 90% finance of the invoice value on a brand new car.

    2) No ceiling on maximum loan amount.

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    USED CAR LOANS:

    1) Finance used cars not older than 5 years

    2) Finance 75% of the agreed price or 75% of the value of the car, as assessed by

    an automobile engineer or Rs.6 lakh whichever is lower.

    RATE OF INTEREST (FIXED RATE):

    1) Car loan - 9.50% (fixed)

    2) Interest is charged on the daily reducing balance. So you don't have to pay

    interest even for a day extra on the portion repaid by you.

    REPAYMENT:

    In convenient Equated Monthly Instalments up to 72 months. In zero percentfinance offers, the terms are normally upto one year only. So, step into any of

    our branches and drive away your dream car.

    PROCESSING CHARGES:

    0.1% on the loan amount with a minimum of Rs.250/- and maximum of Rs.500/-.

    DOCUMENTS:

    1) Stipulated Loan Application with 2 passport size photos

    2) Latest salary certificate and Form No.16 / income - proof like ITAO / IT Return,

    Financial Statements as the case may be

    3) Performa Invoice or valuation report (as the case may be)

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    Payment of course fees

    Purchase of books, equipments, instruments, uniform

    Payment of hostel fees, examination fees, study tours

    Passage expenses (for studies abroad)

    QUANTUM :

    For studies in India : Max. Rs.10.00 lacs

    For studies abroad : Max Rs.20.00 lacs

    MARGIN :

    Up to to Rs.4.00 lacks - Nil

    Above Rs.4.00 lacks

    for studies in India : 5%

    studies abroad : 15%

    SECURITY :

    Loan is given jointly to the student and parent /guardianAssignment of future income of the student

    Upto Rs.4.00 lacs - No security

    Above Rs.4.00 lacs upto Rs. 7.50 lacs - Satisfactory third party guarantee

    Above Rs. 7.50 lakhs: colletral security equal to 100% of the loan amount

    RATE OF INTEREST

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    Subject to changes as advised by Bank/RBI from time to time.

    PROCESSING CHARGES:

    0.1% on the loan amount subject to a minimum of Rs.100/- and maximum of Rs.250/

    REPAYMENT :

    To be repaid in 5 to 7 years.

    Initial repayment holiday of One year both for principal & interest from the

    date of completion of course or six months of getting a job whichever earlier.

    Interest will be debited quarterly on simple basis during the repayment

    holiday / moratorium period. After commencement of repayment,the accrued

    interest is added to the principal amount and EMIs fixed on total outstanding

    amount.

    Penal Interest @ 2% will be charged for above 2.00 Lacs for the overdue

    amount and overdue period

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    HOME IMPROVEMENT LOAN

    Home Improvement Loan Scheme provides a packaged financial assistance to

    individuals for furnishing their houses / flats at incredibly low rates of interest".

    PURPOSE:

    For furnishing house / flat with household furniture items, air conditioners, wardrobes,

    kitchen cabinets, refrigerator, washing machine, etc.,

    Can be availed along with a Housing Loan from Canara Bank OR

    Separately in cases where Housing Loan is obtained from other Banks /

    Financial Institutions OR Without any Housing Loans

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    CANARA BUDGET

    A simple Personal Loan Scheme exclusively for the benefit of employees of

    Corporate, PSUs, Government Departments, Institutions, etc., and also Non salaried

    class like ; professional/self employed, businessmen

    PURPOSE:

    To meet genuine personal needs other than speculative purpose.

    ELIGIBILITY:

    Confirmed employees of reputed PSUs and Joint Stock Companies

    Confirmed Central / State Government officials

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    DOCUMENTS / FORMALITIES :

    Application with 2 passport size photographs

    Layout/site plan issued by the development authorities.

    Latest 6 months Salary Certificate/Form No.16 for salaried class and

    latest

    ITAO for Businessmen/professionals.

    Legal Scrutiny Report form Banks panel Advocate

    Allotment letter other any other evidencing purchase/allotment of sites

    issued by the development authorities.

    CANARA GUIDE

    OBJECTIVE

    Loan scheme to finance individuals possessing a valid certificate to practice asa Tax Return Preparer (TRP) as per the scheme formulated by the Ministry of

    Finance, Government of India for preparation of income tax returns.

    PURPOSE

    Purchase of computer, Printer and other peripherals/accessories i.e., necessary

    software, furniture, mobile telephone, tax books, technical literature etc.

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    ELIGIBILITY

    Individual customers of the bank with satisfactory dealings possessing a valid

    TRP Certificate. For new customers, the account should be properly introduced

    to the Bank and should satisfy other eligibility norms.

    LOAN QUANTUM

    Need based finance with a maximum of Rs.60000/-. (Rupees Sixty thousand

    only).

    MARGIN

    A minimum margin of 15% on project cost

    REPAYMENT

    Entire loan together with interest shall be repaid within 60 months in step up

    EMIs, with 3 months repayment holiday.

    SECURITY

    Hypothecation of the assets created out of the loan & Suitable Co-obligation.

    PROCESSING CHARGES

    A lump sum amount of Rs.500/- (Rupees Five hundred only)

    INSURANCE:

    The assets created to be insured.

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    Ten month's pension amount or 1,00,000/- whichever is lower.

    REPAYMENT :

    Up to 36 months in EMIs.

    SECURITY :

    Co-obligation of spouse / suitable person

    TEACHERS LOAN

    PURPOSE:

    To meet any genuine personal needs.

    ELIGIBILITY:

    All confirmed teaching / non-teaching staff working in a school /

    college - drawing salary through our branches

    QUANTUM :

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    6 months' gross salary or Rs.1,00,000/- whichever is less.

    PROCESSING CHARGES:

    1% of the loan amount with a minimum of Rs.50/- .

    REPAYMENT :

    Up to 60 months.

    SECURITY :

    Suitable co-obligation

    DOCUMENTS/FORMALITIES :

    Stipulated Loan Application with 2 passport size photographs

    Latest Salary Certificate and Form No.16

    Co-obligation where applicable

    SWARANA LOAN

    Let your idle gold also glitter.

    Hassle-free, quick loan, co-obligation and no guarantee required.

    Reasonable rate of interest

    PURPOSE:

    Loan against gold jewellery / ornaments.

    REPAYMENT:

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    The entire loan is to be repaid in 24 Equated Monthly Instalments ( EMI )

    ELIGIBILITY:

    Credit-worthy SB Account holders with satisfactory dealings or new customers

    properly introduced and credit-worthy.

    QUANTUM:

    Maximum Rs.2,00,000/-

    DOCUMENTS & FORMALITIES:

    Application for Swarana Loan

    Certificate by the Jewel Appraiser (Bank will arrange)

    Salary Certificate and Form No.16 / income proof

    CANARA RENT

    PURPOSE:

    To provide loans to owners of the property to meet their business needs and / or

    genuine personal needs, against rents receivable.

    ELIGIBILITY:

    Existing customers with satisfactory dealings.

    New customers -well introduced and creditworthy

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    The property should have been leased / rented out to PSUs / Central / State / Govt.

    undertakings, reputed corporate, financial institutions, insurance companies, MNCs

    and banks including Canara Bank branch / office / quarters.

    QUANTUM:

    Up to 75% of the gross monthly rent receivables for the unexpired lease period

    less TDS portion and advance rent collected.

    SECURITY:

    Equitable Mortgage of the leased property, value of which should be at least

    100% of the loan amount. In exceptional cases, mortgage of alternative

    property also accepted provided the value of the property is 150 % of the loan

    amount.

    Assignment of lease rentals in favour of the Bank.

    Personal guarantee from person / s of adequate net worth acceptable to the

    Bank. Waiver considered selectively.

    REPAYMENT:

    Maximum 60 months or unexpired period of lease which ever is earlier, by way

    of EMI. Selectively up to 84 months considered.

    PROCESSING CHARGES:

    0.5% of loan amount.

    DOCUMENTS / FORMALITIES:

    Stipulated Loan Application with passport size photographs - 2 copies each

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    Copy of Lease Deed

    Income proof of the applicant and lessees (Salary Certificate, Form No.16 /

    Other proof) ITAO / IT Return / Wealth Tax Assessment Order, if available

    Title deeds of the property, EC, latest tax paid receipt, Legal Scrutiny Report

    Approved plan of building

    Certificate of balance if finance is availed against property from any other

    sources

    Annual Financial Statements for the past 2 years (in case of firms and

    companies)

    CANARA JEEVAN

    REVERSE MORTGAGE LOAN SCHEME FOR SENIOR CITIZENS

    (RML)

    In the present scenario, for most senior citizens and those nearing retirement the

    biggest fear is the need for money to live comfortably after retirement. Reverse

    mortgage loan scheme helps them to convert their dwelling house property into liquid

    cash flows to meet their living expenses.

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    Couples will be eligible as joint borrowers and in such cases, at least one of

    them should be above 60 years of age and the spouse/joint borrowershould

    be more than 55 years of age. In case of jointly owned properties the joint owner who is aged above 60 years

    shall be the first borrower.

    Commercial property not eligible under the scheme.

    DETERMINATION OF ELIGIBLE AMOUNT OF LOAN:

    Depending upon the age of the borrower and the assessed value of the

    property. flats/house.

    Incase of independent house Minimum loan quantum Rs.5.00 lacs and

    maximum Rs.50.00 lacs . (*)

    Incase of flats Minimum loan quantum Rs.5.00 lacs and maximum Rs.25.00

    lacs. (*)

    (*) Loan amount including interest till maturity.

    NATURE OF PAYMENT:

    Nature of payment to be decided in advance as part of the RML covenants, as under:

    Periodic payments (monthly/quarterly)

    One time Lump-sum payment, not more than 20 % of the eligible loan

    amount.

    In case of periodic disbursement, the payments shall be made during the loan

    period of 15 years or till the death of the last surviving spouse, whichever is

    earlier.

    Period of Loan: Maximum 15 years.

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    Setting up of Clinic, X-ray lab, Nursing Home, etc.

    Expansion / renovation / modernisation of exiting premises

    Purchase of vehicles, ambulance, computers and other essential equipments Meet working capital needs

    ELIGIBILITY:

    All qualified registered medical practitioners

    A well established practice / experience of minimum 3 years

    LOAN AMOUNT:

    Maximum of Rs.10 lacs (Sub-ceiling of Rs.2 lacs for Working Capital)

    Term Loan (TL):Need Based

    Working Capital (WC):

    25% of previous years turnover or

    25% of the expected turnover of current year or

    2 times the Annual Net Income or

    The ceiling amount mentioned above, whichever is less

    MARGIN

    LOAN LIMIT BOTH TERM LOAN AND WORKING CAPITAL

    Loans upto Rs.25,000/- NIL

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    Rs.25,001 to Rs.5,00,000 10%

    Rs.5,00,001 to Rs.10,00,000 25%

    SECURITY:

    PRIME : Hypothecation of assets financed by the Bank :

    COLLATERAL :

    Loans upto Rs.2,00,000/- Existing Assets, if any

    Beyond Rs.2,00,000/- Existing assets and collaterals as stipulated by the Bank

    REPAYMENT :

    Term Loan 5-7 years in monthly instalments / EMI Working Capital

    a) OD Limit valid for one year

    b) Loan repayable in 24-36 months in instalments / EMI

    CANARA MORTGAGE

    Discover the power of your property .... !

    For meeting genuine needs - other than speculative purposes.

    ELIGIBILITY:

    Professionals, businessmen, salaried persons

    Customers having satisfactory dealings with our bank

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    New customers well introduced and credit worthy with satisfactory banker's /

    market reports on them.

    QUANTUM :

    Up to 50% on the value of the property offered as security as per the valuation

    report of the bank's panel-valuer.

    REPAYMENT :

    Up to 60 months by way of EMI

    SECURITY:

    Equitable Mortgage of property acceptable to the Bank having clear marketable

    title.

    GUARANTEE:

    Personal Guarantee from person / s of adequate net worth acceptable to the

    Bank. Waiver considered selectively.

    PROCESSING CHARGES:

    0.5% of loan amount

    DOCUMENTS / FORMALITIES :

    Stipulated Loan Application with passport size photographs - 2 copies each

    Copy of lease deed

    Income proof of the applicant and guarantor

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    Income Tax Assessment Order / IT Returns

    Title deeds of the property / EC, latest tax paid receipt / Legal Scrutiny Report

    Approved plan of building Certificate of balance if finance is availed against property from any other

    source

    Annual Financial Statements for the past 2 years (in case of persons other than

    salaried individual

    ANALYSIS AND INTREPRETATION

    Analysis

    Definition:

    Thetracingofthings totheirsource,andthe resolvingofknowledge intoits

    original principles. Theresolving ofproblems by reducingthe conditions that arein

    SSMRV COLLEGE Page 64

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    themto equations. A syllabus,ortableofthe principal heads ofadiscourse, disposed

    intheirnaturalorder.

    Interpretation

    Definition:

    Opinion regarding a set of facts. A degree of subjectivity is involved on the

    part of the individual, based on his or her experience, personality, and biases. For

    example, after performing a detailed analysis of the financial statements of a

    company, two financial analysts may differ in their perceptions of what the market

    price of the company's stock should be.

    TABLE 1

    TABLE SHOWING THE AGE OF RESPONDANTS

    AGE NO OF CUSTOMERS PERCENTAGE

    18-25 4 8%

    26-40 10 20%

    41-50 28 56%

    50&> 8 16%

    TOTAL 50 100%

    SSMRV COLLEGE Page 65

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    ANALYSIS:

    From this table we analyze that 8% of customers are from the age group of 18-25,

    20% of customers are from the age group of 26-40, 56% of customers are from theage group of 41-50, and lastly 16% of customers are from the age group of 50&>

    respectively. The maximum customers are from the age group of 41-50 i.e. 56% of the

    customers.

    INTREPRETATION:

    From the above table it is clear that the all age groups between 18 to 50&> are aware

    of CANARA BANK.

    GRAPH 1

    GRAPH SHOWING AGE PROFILE OF RESPONDENTS

    SSMRV COLLEGE Page 66

    18-25

    8%

    26-40

    20%

    41-50

    56%

    50&>

    16%

    AGE OF CUSTOMERS

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    From this above table 20% customers are from business category, 58% of customers

    are from Employees category, 6% of customers are from retired category, 10% are

    from students category and lastly 6% customers are from agriculture category.

    INTREPRETATION:

    From this above table showing occupation classification of customers, maximum

    customers are of Employees category i.e. 58% of the total customers and the second

    maximum are from Business category i.e. 20% of the total customers. So many of

    them customers are Employees and Business men's.

    GRAPH 2

    GRAPH SHOWING OCCUPATIONAL CLASSIFICATION OF

    CUSTOMERS

    SSMRV COLLEGE Page 680

    5

    10

    15

    20

    25

    30

    BUSINESSEMPLOYEE RETIRED STUDENTAGRICULTURE

    OCCUPATION OF CUSTOMER

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    TABLE 3

    TABLE SHOWING ASSOCIATION WITH THE BANK

    NO OF YEARS NO OF CUSTOMERS PERCENTAGE

    36 72%

    ANALYSIS:

    From the above table showing association with the bank, 8% customers are

    transacting with the CANARA BANK for less than 5 years, 20% customers are

    transacting with the same bank for between 5 to 15 years, and 72% customers are

    transacting with the bank for more than 15years.

    SSMRV COLLEGE Page 69

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    INTREPRETATION:

    From the above table showing customers association with the bank, the maximumcustomers transacting with the bank from about more than 15 years i.e. 72% of the

    total customers. The bank has many customers from many years. This is very much

    advantageous to the bank.

    GRAPH 3

    GRAPH SHOWING ASSOCIATION WITH THE BANK

    SSMRV COLLEGE Page 70

    72%

    ASSOCIATION WITH THE BAN

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    TABLE 4

    TABLE SHOWING OPINION OF RESPONDENTS ABOUT THE

    SATISFACTION TOWARDS THE SERVICES PROVIDED BY

    CANARA BANK

    NO OF

    RESPONDENTS

    PERCENTAGE

    YES 40 80%

    NO 10 20%

    ANALYSIS:

    SSMRV COLLEGE Page 71

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    From the above table showing opinion of respondents who have availed loan facility,

    80% of respondents have availed the loan from the bank and 20% have not availed

    any loan facility from the bank

    INTREPRETATION:

    From the above table showing opinion of respondents who have availed loan facility,

    maximum respondents i.e. 80% have availed loan facility from the bank.

    GRAPH 5

    GRAPH SHOWING OPINION OF RESPONDENTS WHO HAVE

    AVAILED LOAN FACILITY

    SSMRV COLLEGE Page 74

    0

    5

    10

    15

    20

    25

    30

    35

    40

    YES NO

    NO OF CUSTOMERS WHO HAVE AVAILED LOAN FACILI

    NO OF CUSTOMERS

    WHO HAVE AVAILEDLOAN FACILITY

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    TABLE 6

    TABLE SHOWING TYPES OF LOAN AVAILED BY THE

    CUSTOMERS

    TYPES OF LOAN NO OF CUSTOMERS PERCENTAGE

    HOUSE LOAN 15 38%PERSONAL LOAN 10 25%

    VEHICLE LOAN 9 22%

    EDUCATIONAL

    LOAN

    6 15%

    ANALYSIS:

    SSMRV COLLEGE Page 75

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    From the above table given, 38% of customers have availed house loan, 25% of

    customers have availed personal loan, 22% of customers have availed vehicle loan,

    and lastly 15% of people have availed educational loan.

    INTREPRETATION:

    From the above table given, the maximum customers have availed house loan i.e. 38%

    of the total customers. Hence many of the customers are focused towards the property.

    GRAPH 6

    GRAPH SHOWING TYPES OF LOAN AVAILED BY THE

    CUSTOMERS

    SSMRV COLLEGE Page 76

    5

    0

    9

    0 5 10 15 20

    HOUSE LOAN

    PERSONAL LOAN

    VEHICLE LOAN

    EDUCATIONAL LOAN

    TYPES OF LOANS

    NO OF CUSTOMERS

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    TABLE 7

    TABLE SHOWING OPINION OF RESPONDENTS TOWARDS THE

    EASY REPAYMENT OF LOAN

    OBJECTTIVE YES NO

    EASY REPAYMENT

    OF LOAN

    43 7

    PERCENTAGE 87% 13%

    ANALYSIS:

    From the above given table, 88% of respondents are satisfied with the easy-repayment

    of loan and easier also, 12% of respondents are not satisfied with the easy repaymentof loan.

    SSMRV COLLEGE Page 77

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    INTREPRETATION:

    From the above table, maximum respondents of 88% are satisfied with the repaymentof loan. The bank should pay attention to 12% of respondent who are not satisfied

    with the repayment of loan

    GRAPH 7

    GRAPH SHOWING OPINION OF RESPONDENTS TOWARDS THE

    EASY-REPAYMENT OF LOAN

    SSMRV COLLEGE Page 78

    YES87%

    NO

    13%

    EASY REPAYMENT OF LOAN

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    From the above table given the Maximum respondents of 70% are satisfied with the

    rate of interest and the bank should pay attention to the remaining 30% of the

    respondents who are not satisfied with the rate of interest.

    GRAPH 8

    GRAPH SHOWING OPINION OF RESPONDENTS TOWARDS THE

    RATE OF INTEREST

    SSMRV COLLEGE Page 80

    35

    15

    YES

    NO

    YES NO

    RATE OF

    INTEREST35 15

    RATE OF INTEREST

    RATE OF

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    TABLE 9

    TABLE SHOWING OPINION OF RESPONDENTS TOWARDS THE

    REPAYMENT OF LOAN

    OBJECTIVE NO OF CUSTOMERS PERCENTAGE

    MONTHLY 35 70%

    QUARTERLY 15 30%

    ANALYSIS:

    From the above given table, 70% of customers wants the repayment of loan to be done

    monthly and 30% of the customers wants the repayment of loan to be done quarterly.

    INTREPRETATION:

    SSMRV COLLEGE Page 81

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    TABLE 10

    TABLE SHOWING RECOMMENDATION TO FRIENDS AND

    RELATIVES

    OBJECTIVE YES NO

    RECOMMENDATION

    TO

    FRIEND/RELATIVE

    45 5

    PERCENTAGE 90% 10%

    ANALYSIS:

    From the above table given, 90% of customers said that they will recommend taking

    any type of loan from CANARA BANK and 10% of customers have said no.

    SSMRV COLLEGE Page 83

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    INTREPRETATION:

    From the above table given, the bank should pay attention to the less percentage of

    customers who said that they will not recommend anyone to avail any types of loans.

    GRAPH 10

    GRAPH SHOWING RECOMMENDATIONS TO FRIENDS AND

    RELATIVE

    SSMRV COLLEGE Page 84

    YES

    90%NO

    10%

    RECOMMENDATION TO FRIEND/RELATIV

    YES

    NO

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    SUMMARY OF FINDINGS

    The research has been conducted by the questionnaire method by considering

    sample size of 50. The research reveals that the people have availed loan from the

    bank, as it is the easy means of getting finance. The summary of the research

    undertaken is as below:-

    The study comprises of different age groups from 18 to 50&>, Maximum

    respondents are from the age group of 41-50 i.e. 56% of respondents. The

    second maximum respondents are from the age group of 26-40 i.e. 20% of

    respondents. The third maximum respondents are from the age group of 50&>

    i.e. 6% of respondents and lastly the fourth maximum respondents are from the

    age group of 18-25 i.e. 8% of respondents of the sample. This shows that all

    age groups between 18 to 50&> are aware of the Bank.

    As we observe from the study which comprises of occupation of respondents,

    the first maximum respondents are from the Employees category that forms58% of respondents. The second maximum respondents are from the business

    SSMRV COLLEGE Page 85

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    11) Would you recommend your friend/relative to avail this loan?

    YES NO

    12) If NO why?

    BIBILIOGRAPHY

    WEBSITES:

    www.wikipedia.com

    www.thehindubusinessline.com

    www.Canara bank.com

    www.researchandmarkets.com

    SSMRV COLLEGE Page 92

    http://www.wikipedia.com/http://www.thehindubusinessline.com/http://www.vijayabank.com/http://www.researchandmarkets.com/http://www.wikipedia.com/http://www.thehindubusinessline.com/http://www.vijayabank.com/http://www.researchandmarkets.com/
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