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Walla Walla YMCA Job Description Job Title: Lifestyle Coach – Diabetes Prevention FLSA Status: Non-Exempt Reports to: Diabetes Prevention Coordinator Date: September, 2014 _________________________________________________________________________ Position Summary: Facilitate delivery of YMCA’s Diabetes Prevention Program, provide support and guidance to program participants, and maintain fidelity to the curriculum. Essential Functions: 1. Delivery curriculum to program participants in effective, meaningful and compelling ways. 2. Encourage group participation and interaction through the use of open-ended questions and other facilitation skills. 3. Cultivate participant commitment and support retention of participants. 4. Create a safe, judgment-free, and encouraging environment that is friendly and non-competitive for participants. 5. Foster relationships with and between participants. 6. Make learning a shared responsibility for the group. 7. Support and encourage participant goal-setting at each session. 8. Travel to community locations for program delivery. 9. Prepare for each session (e.g., review session content, develop facilitation outline, review notes and participant food and activity trackers, conduct participant reminder call/send participant reminder email). 10. Weigh participants at each session. 11. Be accessible to participants before and after sessions to answer questions and provide follow-up. 12. Follow-up with participants outside of class as needed. 13. Schedule and conduct in-person make-up sessions. 14. Record weekly data for each participant (attendance, weight, physical activity minutes, food tracker completion) in electronic database according to data entry timing requirements. 15. Arrive for class on time and dressed appropriately. 16. Participate in all required Lifestyle Coach team discussions (meetings, emails, or conference calls) and professional development opportunities, offering ideas and tools for facilitation to other team members and remaining engaged at all times. 17. Connect with Program Coordinator on a regular basis to update on program status and progress and as per any additional expectations outlined.

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Page 1: Lifestyle Coach - Diabetes Prevention

Walla Walla YMCA Job Description

Job Title: Lifestyle Coach – Diabetes PreventionFLSA Status: Non-Exempt Reports to: Diabetes Prevention Coordinator Date: September, 2014_________________________________________________________________________Position Summary:Facilitate delivery of YMCA’s Diabetes Prevention Program, provide support and guidance to program participants, and maintain fidelity to the curriculum.

Essential Functions:1. Delivery curriculum to program participants in effective, meaningful and compelling ways.2. Encourage group participation and interaction through the use of open-ended questions and

other facilitation skills.3. Cultivate participant commitment and support retention of participants.4. Create a safe, judgment-free, and encouraging environment that is friendly and non-competitive

for participants.5. Foster relationships with and between participants.6. Make learning a shared responsibility for the group.7. Support and encourage participant goal-setting at each session.8. Travel to community locations for program delivery.9. Prepare for each session (e.g., review session content, develop facilitation outline, review notes

and participant food and activity trackers, conduct participant reminder call/send participant reminder email).

10. Weigh participants at each session.11. Be accessible to participants before and after sessions to answer questions and provide follow-

up.12. Follow-up with participants outside of class as needed.13. Schedule and conduct in-person make-up sessions.14. Record weekly data for each participant (attendance, weight, physical activity minutes, food

tracker completion) in electronic database according to data entry timing requirements.15. Arrive for class on time and dressed appropriately.16. Participate in all required Lifestyle Coach team discussions (meetings, emails, or conference

calls) and professional development opportunities, offering ideas and tools for facilitation to other team members and remaining engaged at all times.

17. Connect with Program Coordinator on a regular basis to update on program status and progress and as per any additional expectations outlined.

YMCA Competencies (Team Leader):Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with commitment to improving lives. Provides volunteers with orientation, training, development and recognition. Cultivates relationships to support fundraising. Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Page 2: Lifestyle Coach - Diabetes Prevention

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS 1. Spanish Speaking/Bilingual to serve diverse membership population.2. Commitment to and support of the Y’s mission and more specifically, the vision and goals for

the Y’s focus on health seekers.3. Strong communication, organization, and relationship-building skills.4. Ability to build community within a group.5. Attention to detail and empathy for health seekers.6. Flexibility to work with people from different backgrounds and walks of life and in a wide variety

of settings.7. Comfortable working with data and possess strong computer skills.8. Cultural competency and understanding of behavior change are required.9. Familiarity with Listen First or motivational interviewing highly encouraged.

Effect on End Result:

Programs will be designed to promote membership retention and enrollment meeting or exceeding monthly/annual enrollment targets.

Successfully tying all Health Seeker services together and coordinating the experience for the individual Health Seeker throughout their experience leading to higher retention of membership and program balance for the Walla Walla YMCA.

Ultimate goal is to be recognized as the leader in providing comprehensive health and wellness activities in Walla Walla.

Physical Demands:Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations (depending upon the programs).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Attached Performance Standards become a part of this job description.

This Job description does not include every duty required of the employee, but serves as a general listing of expectations. This job description does not constitute a contract for employment and may be changed at any time at the discretion of the employer.

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I have reviewed and understand the scope and any changes or updates since the last review date.

Employee: ______________________________________ Date: __________

Supervisor: _____________________________________ Date: __________

HR/09-2014