Johannesburg

COMMITED TO

EMOTIONAL

WELLBEING

WHO WE ARE

LifeLine Johannesburg ispart of a family of 17centres countrywide, alloperating autonomouslyin response to localneed.Our centres in Norwood,Alexandra and Sowetotogether are staffed byover 550 highly trainedvolunteer counsellors,peer educators andcommunity wellnessworkers who give theirtime to ensure that wemeet the ever-increasingdemand for our services.

In the last year LifeLine JHB has•Trained a 130 new volunteers over 22 intensivesessions to equip them as lay counsellors.•Maintaining, supporting and up skilling theexisting 550 volunteer counsellors, peer-educatorsand community wellness workers- including anadditional 30 hours in-service training•49 632 people has utilised our telephone andface-face counselling services•61 469 people impacted by peer-educators andcommunity wellness workers•From April 2011 there were 64 victim supportcounsellors at 17 police stations who saw 10 080people accessing there services•A wellness team of 8 specialist counsellorsoffering telephone and face-to-face and trauma-debriefing counselling sessions to corporate clientssuch as Chubb security, Izinga access, Legal AidBoard, Shoprite and Services SETA. Thisdepartment handled 390 contacts.

Johannesburg

LifeLine is a well regarded not – for -profit organisation with a 42-year track record of reaching out to the vulnerable in the community.

WHO WE ARE

Lauren Jankelowitz

JHB Executive Director

Valencia Malaza

Manager Soweto

Semoreeng Matsafu

Manager Alexandra

WHAT WE DO

1.FREE COUNSELINGProvide accessible and confidential general and specialised counselling services to people to whom traditional psychosocial services are usually inaccessibleand unaffordable

We’re a friend who’s available to listen 24 hours a day, 7 days a week, 365 days a year.

Our experienced counsellors helps people, whether they’re facing HIV/AIDS, depression, rape, suicide, relationship issues and self esteem or being a survivor of crime

1.1 FREE COUNSELING TRAINING

We provide life-enhancing personal awareness and counselling skills courses (with a view to becoming a LifeLine counsellor)We also provide training to empower anyone to counsel people

WHAT WE DO

2.REACHING OUT TO COMMUNITIES

We run projects in the communities that empower people towards emotional wellbeing. The aim is to achieve long term self sustained change in attitudes in individuals and collective life’s

2.1 HOW WE DO IT

Through dialogue on sensitive matters (Issues that effects people’s emotional wellbeing) In particularly Youth, Community Care and Victim Support. Through interventions and personal growth programmes in order to engage community members.

LIFELINE COMMUNITY

PROJECTS:

Alexandra Community Strengthening project:

ALEXANDRA - this project

involves the following:

•mapping out the whole of Alex into 15 wards,•utilising peer educators to take information about our services, as well as social diagnostics into Alexandra homes and refer people into LifeLine services and recruit people into community conversations. •The community conversations are then held to provide a voice to the people of Alex and to start a community development process driven by the community themselves. •The development then takes place through working with small groups. At the same time, we make our counselling more accessible by taking it into the community, running emotional wellness and personal growth courses, and responding to crises and trauma

LIFELINE COMMUNITY

PROJECTS:

Soweto Community Strengthening project:

This project involves the same work as in Alexandra, but is a much longer process as Soweto is much bigger. We are involved in 20 suburbs in Soweto.

VICTIM EMPOWERMENT

PROGRAMME

During 2011, LifeLine Johannesburg has beenprivileged to set up an exciting project involving theVictim Empowerment Centres (‘VEC’s’) attached to17 police stations across Soweto and Johannesburg.

In Soweto, we are supporting Rolando,Meadowlands, Diepkloof, Kliptown, Moroka,Jabulani, Dobsonville, Naledi and Protea Glen. Alsoincluded are Lenasia and Lenasia South. TheJohannesburg VEC’s falling under our wing areFairlands, Brixton, Norwood, Yeoville, Hillbrow andJeppe.

The overall vision of the LifeLine VictimEmpowerment Programme is to support emotionalwellness in the communities it serves. Ourapproach is to aim towards closing the loopbetween cure and prevention. This means thatwhile victim supporters assist individual victims, weare also collecting statistics to inform communityprojects towards creating a healthier community.

WHAT WE DO

LIFELINE CORPORATEIn line with LifeLine’s overall goal to facilitate strengthening of emotional wellness of individuals and communities and in working towards efficient sustainability, LifeLine Johannesburg created an opportunity for income generating activities through LifeLine Corporate which was established in 1992.

LifeLine Corporate aims to provide services and support that allows

organisations, teams, as well as the individual to enhance performance

through greater self awareness, personal growth and development and

skills that empower the individual to take full responsibility for his/her

behaviour and actions.

At LifeLine we believe in Emotional Wellness. This is the striving to meet emotional needs constructively. It is the ability to respond resiliently to emotional states and the flow of life events.

We believe that if you feel better and think better, you will also do better.

The individual who has basic emotional wellness will be enabled to make good life choices andto enjoy a more positive approach to life which normally opens the door to more opportunities and growth.

How many will benefit for the next year through community engagement work, the victim empowerment and peer education project:

People impacted by Peer Educators(additional 100 new trained Peers)

105 000

Impacted by dialogue (Gender, Poverty, HIV/AIDS issues)

10 000

Victims of crime and violence 72 000

Total 187 000

Who will benefit for the next year through Counselling:

Youth 23 000

Women 15 000

Older persons 1 000

Persons with disabilities 1 000

Persons living with HIV/AIDS 8 000

Unemployed 10 000

Substance abusers 3 000

The homeless (Shelters) 1 000

Total 67 000