Library Planning Presentation

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    STEVENSON LIBRARY

    PLANNING OUR FUTURELIS581 . Jeremiah Hall . 3/26/2013

    Strategic planning is essential to guarantee a future

    library service for clients(Johnson, 1994, p. 7).

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    About Stevenson Library

    Some facts about Stevenson Library & its service

    environment:

    Student population

    has grown from

    around 1,000students to over

    2,000 in the past 20

    years. Faculty has

    grown 25% in thesame period (J. Katz,Personal Interview, March 18,

    2013)

    Serves a medium sized

    liberal arts college.

    Average yearlycirculation of 26,000

    books locally (Hoyt, 2013)

    Estimated total

    circulating books incollection: 250,000 (J.Katz, Personal Communication,

    January 22, 2013)

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    More Facts on Stevenson Library

    Member of Connect NY consortium, which consists

    of 18 academic institutions in New York State that

    share collections, leverage resources, and enhance

    services through cooperative initiatives and

    coordinated activities (Connect NY, Overview, 2012)

    Stevenson Library borrows a yearly average of

    4,500 interlibrary loans from the partner libraries (K.

    Laing, Personal Communication, March 19, 2013)

    Usual turn around time for materials through

    Connect NY is 2 to 3 days.

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    The Library is currently planning a major overhaul of

    its collection including a strategic drawdown toadd additional seating and space within the library.

    This is possible because of access to the Connect NY

    shared collections and the success rate of theConnect NY service.

    This plan was originally referred to as the Print

    Archive project, but with involvement of our

    Connect NY partners is now called the Shared

    Collection Project (SCP)(J. Katz, Personal Communication, March18, 2013).

    Current Plans

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    It requires:

    A detailed SWOT (strengths, weaknesses,opportunities and threats) analysis based on a

    collection analysis done by an outside contractor as

    well as environmental scanning of our Connect NY

    partners and their collections.

    Parameters for the Strategic Drawdown:

    Items published or purchased before 2000 that have

    never circulated will be moved to shared remote

    storage with Connect NY partners or removed from

    the collection.

    (J. Katz, Personal Communication, March 18, 2013).

    More on the SCP Plan

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    Using Scenario-Based Planning (Connect NY, 2013-03-19,

    2013) to address potential futures for the collectionand library space.

    Conforms to consortial obligations for Connect NY

    and the opportunities offered by partnership.

    Necessitates setting goals and objectives for the

    planning process at the outset (Johnson, 1994, p. 9).

    Looks at continued financing as a major concern.

    The SCP plan is a response to a failed attempt to

    get funding for an addition to the library (J. Katz,Personal Communication, March 18, 2013).

    Planning Process

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    Allows for developing a plan based on potential

    outcomes some desired and some not desired.

    Was the chosen approach by the Connect NY

    consortium for member libraries to use in

    developing a shared collection (Connect NY, 2013-03-19, 2013).

    Incorporates a SWOT analysis to address balancing

    the space needs in the library with collection goalsfor local and shared collection access.

    Planning can help organizations be more effective in

    creating and implementing realistic plans (Dougherty, 2002, p. 39)

    Scenario Planning Why Used?

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    Allows for the collection analysis by SCS (Sustained

    Collection Services) to be an integral part of

    developing scenarios based on local and

    consortium-wide collections data (J. Katz, Personal

    Communication, March 18, 2013). Learn more about what SCSdoes at: http://sustainablecollections.com/

    This type of planning community input from

    faculty, students and college administration to

    participate in building scenarios (J. Katz, PersonalCommunication, March 18, 2013).

    Scenario Planning Why Used?

    http://sustainablecollections.com/http://sustainablecollections.com/http://sustainablecollections.com/
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    March 2012: SCS presentations were given about theirservices and expectations for the collection analysis.

    October 2012: Planning meetings were scheduled for

    setting timeline, determining goals and objectives ofand coordinating with SCS.

    November 2012: Surveys about collections and

    data extracts were delivered to SCS for analysis.December 2012: Data processed by SCS (including

    analyzing titles in WorldCat) and Memo Of

    Understanding (MOU)* discussions held.

    5 Year Planning Timeline(based on Connect NY, 2013-03-19, 2013)

    *Signed agreement between institutions

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    January 2013: SCS provided collection analyses.

    Stevenson Library staff met to discuss direction of

    project locally, including the Collection Development

    and Cataloging departments as well as the Director.

    February 2013: Group collections summary and

    analyses provided by SCS. Listserv discussions for

    Connect NY to develop scenarios for overall planning.

    March 2013: Completing the local SWOT analysis,setting parameters and determining staff roles. PR

    campaign initiated to get local input.

    5 Year Planning Timeline Contd

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    Next 1 to 2 years: Sign MOU. Implement the

    drawdown by processing over 31,000 titles identifiedas meeting the parameters according to the SCS study.

    This will be conducted by the Collection Development

    and Cataloging staff.End of 2015: Complete the Strategic drawdown.

    2016-2018: Reconfigure library space (along with

    finding financial support support for renovations). Getfeedback from community and conduct additional

    environmental scans of Connect NY Partners and the

    service to assess outcomes (J. Katz, Personal Communication,March 18, 2013).

    5 Year Planning Timeline Contd

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    Community Diversity in Planning

    It is important to have wider community involvement

    in developing a strategic plan rather than limiting it toa small subset of the community. This allows more

    support and aids implementation in nonprofit

    environments (Sharp & Brock, 2012, p. 574).

    Initially this plan was based on community input

    from interviews, meetings and informal

    communications between local and consortialcommunity members.

    The president of the College was also integral to

    getting this plan started! (J. Katz, Personal Communication, March18, 2013).

    Community Involvement

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    Community Diversity in Planning

    The consortium has regular meetings, a listserv and

    other forms of intercommunication betweenmembers.

    Locally to Bard a campus-wide conversation is being

    opened up through email, personal conversationsand public meetings. This is critical now that the

    analyses are complete and parameters for the

    drawdown of the collection are being determined.

    Diversity for this plan includes students, staff,

    faculty, local community members and consortial

    partners (J. Katz, Personal Communication, March 18, 2013).

    Communicating with the Community

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    Community Involvement

    Invite faculty to participate in offering their

    expertise in determining whats important to retain.

    Involve students in reviewing materials. Set a staff

    liaison for student involvement as part of the PR

    campaign. Interview and survey them continually.

    Spreading the process over a couple years will

    provide time to solicit feedback as we go.

    Use the knowledge of library staff locally to taptheir expertise and build a communal knowledge

    base to make the planning more effective (Dougherty,

    2002, p. 41) Put this online!

    Getting Diverse Responses

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    Assessment of the Plan

    The plan and its progress will be assessed in:

    Regularly scheduled consortial meetings.

    Local meetings with faculty, staff and students.

    Surveys and interviews of community members.

    Questions might address: How the plan has affected

    their use of the library and its materials? Do they feel

    it takes longer to get items? Do they use the Connect

    NY service more? If they participated in the planning,

    do they feel it was successful?(J. Katz, Personal Communication,

    March 18, 2013). See Appendix A Sample Survey.

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    More Assessment The MOU, which each library signs,

    has built-in standards for addressingparticipation in building the shared

    collection to limit loss of access to

    items of importance. Decisions are

    still made locally.

    Circulation statistics and ILL requests

    Planning involves

    structural, humanresources, political

    and culture

    changes - the 4

    lenses of Bolman &

    Deal(Sharp &Brock, 2012, p.

    580).

    will continue to be tracked for additional evidence

    (J. Katz, Personal Communication, March 18, 2013).

    Survey and interview responses will analyzed and

    entered into a spreadsheet for reference in

    assessing and modifying scenarios in the plan.

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    Assessment Contd The Connect NY consortium will continue to collect

    statistics and track member libraries participation inboth the Connect NY service and SCP (J. Katz, PersonalCommunication, March 18, 2013).

    Community participants in the planning will be

    encouraged to review their contributions and

    complete surveys. They will also be invited to

    meetings at the library to share feedback. This

    information will be recorded and used as furtherinput as the plan progresses.

    Blogs, email, listservs, etc. will also be used to solicit

    further feedback from the whole community.

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    Appendix A Sample Survey

    Stevenson Library Collection and Interlibrary Loan Survey

    1) Do you use the Connect NY service? _Yes _NoIf yes, do you feel you use it more than in the past? _Yes _No

    2) Do you checkout local books? _Yes _No

    If yes, do you often find yourself unable to get a local copy of what you need? _Yes _No

    3) Do you feel the library has less items available now? _Yes _No

    4) Has your ability to do your research and/or school work been affected? _Yes _No

    If yes, in what way: _________________________________________________

    5) What do you value most about the library? (Select your top choice)

    _Space/Seating _Collections _Electronic Resources/Computer Access

    _Reference Help _Other6) If you participated in helping the library plan the changes to its collection, do you feel it

    was successful? _Yes _No Why?____________________________________

    7) Additional comments about the Connect NY service and our collections:

    __________________________________________________________________

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    Connect NY. (2012). Overview. Retrieved from

    http://connectny.org/index.php?q=node/19

    Connect NY. (2013). 2013-03-19-CNY Vassar meeting [PowerPoint slides].Connect

    NY Meeting, Vassar College, Poughkeepsie, NY.

    Dougherty, R. (2002). Planning for new library futures. Library Journal, ??, 38-41.

    Johnson, H. (1994). Strategic planning for modern library. Library Management,15(1), 7-18.

    Hoyt, Carl (2013). Stevenson library circulation statistics report 2010 2013.

    Annandale-on-Hudson, NY: Author.

    Sharp, Z. & Brock, B. M. (2012). Implementation through risk mitigation: Strategicprocesses in the nonprofit organization.Administration & Society, 44(5), 571-594.

    Retrieved from

    Images

    Slide 1: http://www.bard.edu/academics/libraries/

    References

    http://connectny.org/index.php?q=node/19http://www.bard.edu/academics/libraries/http://www.bard.edu/academics/libraries/http://www.bard.edu/academics/libraries/http://connectny.org/index.php?q=node/19http://connectny.org/index.php?q=node/19