Upload
cecilia-avila
View
24
Download
0
Tags:
Embed Size (px)
DESCRIPTION
Librarians becoming competent: Technology acceptance in the workplace. Sarah-Jane Saravani LIANZA Conference, Hamilton, 22 O ctober, 2013. Background. - PowerPoint PPT Presentation
Citation preview
Librarians becoming competent: Technology acceptance in the
workplace
Sarah-Jane Saravani
LIANZA Conference, Hamilton, 22 October, 2013
Background
Preparedness of vocational education and training (VET) sector library staff in Australia
and New Zealand to deliver services to mobile technologies
Purpose To determine
•Skills, knowledge and competencies required by library staff to develop and deliver mobile library services in the VET sector
•Specific on-the-job training required by VET sector library staff to acquire the skills, knowledge and competencies to develop and deliver mobile technology services
The Mobile Library
• Delivers information and learning materials on mobile devices to allow access to anyone from anywhere at any time (Ally, 2008)
• e-libraries without the need of cables (Jaradat, 2012)
• Emphasis on the user being mobile rather than the device
Methodology
Sample: •14 VET libraries – 6 TAFE, 8 ITP•3 positions – Library Manager, Systems Librarian, Qualified Librarian•Student library users from same institutions
Research design:•Sequential mixed methods
Technology acceptance model
Adapted from “User Acceptance of Information Technology: Toward a Unified View,” by V. Venkatesh, M. G. Morris, G. B. Davis and F. D. Davis, 2003, MIS Quarterly, 27(3), p. 447.
UTAUT - modified
Determinant constructsUTAUT determinant Definition
Performance Expectancy (PE) Degree to which an individual believes that using the system will help him/her to
attain gains in job performance
Effort Expectancy (EE) Degree of ease associated with use of the system
Social Influence (SI) Degree to which an individual perceives that important others believe he/she
should use the new system
Facilitating Conditions (FC) Degree to which an individual believes that an organisational and technical
infrastructure exists to support the system
Moderator constructs
• Service length
• Service experience (position)
• Voluntariness of use
• Technology competence
Hypotheses
• H1. The influence of performance expectancy on behavioural intention will be moderated by service length, service experience and technology competence, such that the effect will be stronger for shorter service length, for service experience that excludes the position of Library Manager, and for greater technology competence.
• H2. The influence of effort expectancy on behavioural intention will be moderated by service length, service experience and technology competence, such that the effect will be stronger for greater service length, for service experience that excludes the position of Systems Librarian, and for lesser technology competence.
• H3. The influence of social influence on behavioural intention will be moderated by service length, service experience, voluntariness of use and technology competence, such that the effect will be stronger for shorter service length, for service experience that excludes the position of Library Manager, particularly in mandatory situations and for lesser technology competence.
• H4. The influence of facilitating conditions on use behaviour will be moderated by service length and technology competence, such that the effect will be stronger for greater service length and greater technology competence.
Skills and Knowledge Required
3 main factors:
•Technology immersion
•Attitude
•Knowledge of patron behaviour
Staff with an interest in technology taught themselves skills and acquired knowledge while others held back
Professional Development
• Colleagues as mentors – Qualified Librarians
• Mapping competencies to job descriptions and KPIs – Library Managers
• Technology showcases, innovators determining gaps – Systems Librarians
Training DeliveryAction-based, applied learning
•Hands-on, self-paced learning•Time availability•Access to technology
No PowerPoints Please
•Champions/early adopters guide colleagues, available at point of need