An IAPD/IPRA Distinguished Agency

August 7, 2014

To Whom It May Concern:

I have had the opportunity to supervise Heather Niziolek for the last two summers at our beaches. This summer Heather was promoted to Beach Manager. This season’s beach managers were challenged with three goals: 1) ensure all staff were properly trained and confident in their skills, 2) raise operational standards, and 3) pass third party audits. Heather played a very vital role in reaching these goals.

Managing a staff of 59 lifeguards and 15 beach staff, ranging in age from 15 years to adult, requires a strong leader. Heather has demonstrated leadership traits such as honesty, integrity, motivator, mentor, coach, listener, decision maker and team player. Heather worked with several lifeguards that struggled with needed skills. Her positive approach in re-directing them provided a motivating environment that produced positive results. Heather’s commitment and dedication to the staff helped build a strong and cohesive team. Heather also took upon herself to get certified as a Lifeguard Instructor and take an online managing course. She then brought ideas and suggestions to the staff. This demonstrated her willingness to continue to educate herself and then implement what she has learned.

In addition, Heather is a very compassionate and caring person. I strongly believe she will be an asset to any company and or endeavor where she will continue to grow and develop.

Very Sincerely,

Kim BuscemiSuperintendent of Recreational ServicesCrystal Lake Park District

One East Crystal Lake Avenue | Crystal Lake, IL 60014 | Phone: 815-459-0680 | Fax: 815-477-5005 | www.crystallakeparks.org.