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Let’s work together for the Good Life South Staffordshire
Who to contact for
Help, Assistance and
Advice Awareness of services available
& how to signpost to them
Southstaffordshire.thegoodlife.uk.net
V1:
Let’s work together for the Good Life
Who To contact for Help, Assistance and Advice Awareness of services available to help and how to signpost to them
HEALTH
One Recovery
How to spot if a person might need guidance on alcohol depend-
ency & substance misuse
• Bottles of alcohol around house • Large amounts of discarded bottles
next to bins • Smell of alcohol on breath • Slurred speech • Erratic be-
haviour • Comments about drinking/drug habits • Evidence of drugs or
paraphernalia • Unusual smells on breath, body or clothes• Bloodshot
eyes or pupils larger or smaller than usual.
It is sometimes difficult to identify as this can be a hidden issue.
Make the person aware that services exist, whatever the level of
issue.
Encourage the person to contact: www.adsolutions.org.uk -This is
the website for the “One Recovery” service or Tel: 01785 270 080.
They help people with alcohol and/or drug issues.
What we can all do
Be aware of how much alcohol we are drinking, take positive steps to-
wards wellbeing .
The Healtthy Staffordshire Hub
The Healthy Staffordshire Hub provides free telephone and digital based
self-help information, advice and guidnace on lifestyle health issues in-
cluding; stopping smoking, achieving and maintaining a healthy weight,
physical activity and drinking less alcohol. The Hub also provides infor-
mation about community prevention programmes available across Staf-
fordshire, such as ‘cook and eat’ sessions opportunities, walking, cy-
cling, exercise for older people and family play activities. The Hub also
provides acess to Healthy Lifestyle Service which provides additional
support around weight management, stop smoking and drinking less
alcohol.
Individuals can contact the Hub on 0300 111 8006.
Do you or somebody you know care for someone with a lung
condition such as COPD or Asthma
Diagnosed with COPD or another lung condition and looking for infor-
mation? Are you a carer looking for support? Or perhaps you want infor-
mation on how to live well with your condition? We provide reliable, up-
to-date and easy to understand information to help answer your ques-
tions about lung health. You can contact our Helpline for more infor-
mation and support on 03000 030 555 www.blf.org.uk
How can you tell if someone has autism? The signs to watch for include a difficulty in understanding social be-
haviour, they appear to be self absorbed (interested in their own agen-
da) and less able to recognise emotions either their own or others. Sources of support Staffordshire Adults Autistic Society (SAAS) – 07751 223065 or in-
[email protected] and The North Staffordshire Autism/Asperger As-
sociation (NSAAA) – 01782 627002 or [email protected]
How can you tell if someone is not managing their medicines? The signs to watch for include medicines in the home which look old;
wrong name on the label – they may be taking a partner or neigh-
bour’s tablets; containers emptying too slowly or too quickly; medi-
cines getting lost; containers all over the house with no apparent sys-
tem; having to order their medicines several times each month; any-
one sho seems unusually tired, dizzy, sick or confused. There is no contral referral number but the pharmacy who sup-
ply the medicine can be contacted – the details will be on the
medicine label Pharmacists can do a “Medicines Check Up” and a client could be en-
couraged to attend one so that issues can be explored ahd addressed –
you can reassure people that the pharmacist is there to help you get
the most from your medicines, they won’t judge and can usually seen
without an appointment, just call in and ask to speak to the pharma-
cist. Lots of people get confused by medicines so on one should be
afraid to ask for help.
How to spot if a person might want guidance on smoking and to
find out how to stop
•Ashtrays in multiple rooms • Overflowing ashtrays • Cigarette packag-
ing discarded carelessly • Ash on floor • Smell of smoke in house •
Smell of smoke on breath • Burns on the carpet. If you or someone you know wants to find out how to stop
smoking call the Time to Quit NHS Stop Smoking Service on 0800 043
4304 (9am -5pm Mon – Fri).
Contact Staffordshire Fire and Rescue Service for a fire risk check Tel:
0800-0241999 E-mail: [email protected] Check our
smoke alarms regularly.
Staffordshire Women’s Aid
Awareness of signs of Domestic Abuse
• Injuries which seems inconsistent with the explanations • Evidence
of multiple injuries• Minimisation of the extent of injuries • Presents
as frightened, excessively anxious, depressed or distressed • Passive
or afraid of their partner • Partner appears aggressive and overly
dominant.
If a disclosure is made signpost the person to Staffordshire
Women’s Aid 24 Hour Helpline – 0870 2700 123.
Staffordshire Victim Gateway
“Putting victims back in charge of their lives”
The principle aim of Staffordshire Victim Gateway are:
To support victims of crime to cope and recover by providing the
best support we can within the Gateway, supported by effective
introductions to specialist services; and
To advocate on behalf of victims, collectively, for improvements in
services and support where we identify gaps or weaknesses.
Staffordshire Victim Gateway (SVG) will receive referrals directly
from Staffordshire Police, British Transport Police and Action Fraud
as well as self-referrals. Referrals can be made by phone or in per-
son directly from victims who may not have reported to the police.
The service offered by SVG includes:
Advice, information and immediate support by phone.
Episodes of ongoing emotional and practical support within the
Gateway.
Introduction to specialist services or universal services to meet
the victims needs.
The service is provided to all victims of crime in Staffordshire includ-
ing those who have not reported offences to the Police.
Tel: 03300 881339
Web: www.staffsvictimsgateway.org.uk
(Citizens Advice Bureau)
How to spot if a person could benefit from low Level Assistive
Technologies (AT)
Assistive technologies can help promote independence and reduce
risk in and around the home. If somebody is demonstrating prob-
lems seeing, hearing, moving around getting out and about, remem-
bering to do things loses things or loses track of time, struggles with
daily living activities, such as dressing and preparing meals, socialis-
ing.
What we can all do
Encourage the person to contact the AT house 01902 434500 or
email [email protected] Tel. 01902 851675
SUPPORT
Assist Advocacy Services
Asist is a County-wide Independent Advocacy charity providing ad-
vocacy services for people with learning disabilities, physical disa-
bilities and/or mental health issues for over 21 years. We strive to
ensure that there is support for people who have difficulty speaking
out, so that they can have an equal voice in the choices and deci-
sions that affect their lives.
For more information:
Website: www.asist.co.uk/
Tel: 01782 845584
Citizens Advice Bureau
Self-help advice and advocacy services available
Visit www.adviceguide.org.uk for round the clock self-help infor-
mation on welfare benefits, debts, employment, consumer rights,
housing, neighbourhood disputes, education and healthcare, family
and personal issues.
To access advice call the Staffordshire Advice line on 08444 111
444.
Casserole “Casserole Club” is a local, food-sharing scheme that helps volun-
teers to share extra portions of their home-cooked food with older
neighbours who would appreciate a meal delivered every now and
then. Do you know somebody who could benefit from a home cooked
meal and meeting a neighbour? Do you know an older adult who
would benefit from a free home cooked meal and the chance to get
to know a friendly neighbour? To find out more or to sign up as a cook or a diner visit
www.casseroleclub.com or contact stafford-
[email protected] or by calling 0300 111 8006
How to spot if a person might be socially isolated and/or
lonely •Lives alone • No support network of family friends or neighbours •
Unable to leave house unassisted • Feelings of helplessness or
hopelessness • May appear depressed/neglected appearance • Lit-
tle or excessive communication • Recently bereaved • Reduced
sense of purpose • Sadness • Chronic health problems resulting in
poor mobility. A number of services are available to help in addition to those
listed on this signposting document.
To find out what’s available in the local area visit
www.southstaffordshire.thegoodlife.uk.net or call 01902 696000 to
get ideas and find out how to lead an active life and what’s availa-
ble to do in the area. The Staffordshire Marketplace is the directory
of wellbeing and support services, activities and events for all ages
across Staffordshire and Stoke-on-Trent
www.staffordshiremarketplace.co.uk 0300 1118014.
How to spot if somebody could be struggling with or affect-
ed by loss of sight
Approach: if you suspect someone may need a hand, walk up,
greet them and identify yourself.
Ask: "Would you like some help?" The person will accept your offer
or tell you if they don't require assistance.
Assist: listen to the reply and assist as required. Not all people
who are blind or vision impaired will want assistance - don't be of-
fended if your assistance is not required.
Signposting and assistance
Stafford Adult Social Services: 0300 111 8010
RNIB Helpline: 0303 123 9999 Guide Dogs: 01189 838756
South Staffordshire Work Clubs
Are they on benefits? Are they between the ages of 16-64? Are
they struggling to pay the bills? Do they have their own transport?
Are they interested in training and up skilling themselves? Are they
isolated and lacking confidence?
For any general information on South Staffs Work Clubs please vis-
it www.southstaffsworkclubs.co.uk
To access the outreach service residents need to call 07976
384195 for more details.
You can also find out more about the work clubs by calling the cus-
tomer service line on 01902 696113
POWhER Staffordshire
Community Advocacy Service
We offer free, confidential and independent advocacy services to
help people understand their rights, be treated as equals and be
heard.
This service is for people who live in Staffordshire and need sup-
port to deal with an issue they are facing. You can use this service if you: Are finding it difficult to put your views across or don’t feel you are
being listened to Are in a situation where you feel vulnerable or that you could be at
risk of abuse Need help to access services relating to your health and lifestyle,
to develop your independence Are struggling with an issue and feel you would benefit from some
support Our independent advocates can help you understand your rights
and choices and help you to get your voice heard. For further information, please contact your Local Authority.
Further information regarding POhWER’s services can be found at www.pohwer.net or by contacting their helpline on 0300 456 2370 (charged at local rate) or via Email: [email protected]
Goodlife Community Connector: Jan Wright
Jan is linking with parish councils and community groups in the dis-
trict offering help and advice and signposting as required to availa-
ble services
Contact via email: [email protected] or by phone on
01785 242525
Goodlife Agent: Liz Minshall
Liz is working in Locality 3 on 2 pilot projects - Families and Com-
munities Pilot, looking at local community support and local organi-
sations that support children and families to ensure the needs of
local children and families are being met. Caddick Farm Pilot -
continue the regeneration of the estate and bring together the local
community.
Contact via email: [email protected] or telephone on
01785 242525.
The Recovery Hub is a service that supports people in their journey
towards mental health recovery, we believe that everyone has the
right to a tailored, personalised support and that care and support
should fit them, rather than the other way around. Making Space
are working in partnership with Mental Health Matters, WISE ability
and South Staffordshire and Shropshire Healthcare NHS Founda-
tion Trust (SSSFT) to deliver The Recovery Hub Staffordshire.
One to One Support- (Making Space)
We believe it is important to be around people who understand
what they are going through that is where our recovery workers
will be providing one to one support throughout their recovery.
Peer Support Groups/ Activity Groups – WISE Ability
We believe recovering from a mental health condition is much easi-
er when people have others they can rely on for encouragement.
Whether this being in a specific group, i.e self-Injury, hearing voic-
es or arts and crafts.
Safe Space Sessions
Safe space sessions are the perfect place to meet others in a simi-
lar situation, they are drop in sessions where we will provide them
with emotional support.
The Recovery College - NHS
People can be referred through the recovery Hub to attend a
course through the NHS.
Support Helpline – Mental Health Matters
The support help line is a 24/7 telephone helpline support service
that is open 365 days of the year for the service users and carers
accessing The Recovery Hub. The helpline covers Stafford, Cannock
and South Staffs.
People can access the service by either a self-refer, referred by
their GP, Local Job Centre or other supporting agencies.
Our email is: [email protected]
Beth Johnson
The Staffordshire and Wolverhampton Cancer Advocacy and Sup-
port Project
The Staffordshire and Wolverhampton Cancer Advocacy and Sup-
port Project are a partnership between the Beth Johnson Founda-
tion and Macmillan Cancer Support and are funded by Macmillan
Cancer Support.
Our aim is to help improve your quality of life by enabling you to
resolve any difficulties you may be facing. Whether directly related
to cancer or not, no matter what the issue is, we will support in
you finding the solution.
How to get in touch:
Tel: 01782 844036
Email: [email protected]
Quest
Quest is a day opportunities service that is part of South Stafford-
shire and Shropshire NHS Foundation Trust in partnership with
Staffordshire County Council.
Quest work with various partners to support people recovering
from mental illness to improve their confidence, self-esteem, social
skills, wellbeing, communication, concentration and practical skills
through a wide range of meaningful activities and one to one sup-
port to assist them in returning to main stream community life and
social inclusion; including paid employment, volunteering, educa-
tion, leisure and many other community activities. Quest operates
throughout Staffordshire.
A referral is needed from a Community Mental Health Team mem-
ber e.g. a Social Worker, Consultant, CPN or Occupational Thera-
pist. Everyone is allocated a primary worker who will ensure that
individuals are supported to develop a Personal Development Plan
and SMART Goals.
Employment Works
Employment promotes recovery through providing people with
purpose, structure and opportunities for people to contribute to
society.
Not just any work or employment will support recovery, it needs to
be right for that person and within a workplace with is flexible and
supportive.
There is strong evidence that work promotes recovery, leads to
better health, improves social contact and enhances living stand-
ards.
Employment Workers work closely with individuals to identify per-
sonal goals, strengths and skills, what support is needed and what
type of employment would be suitable. The Employment Worker
supports the client to find and retain employment appropriate for
them.
Contact:
Email: [email protected]
Address:
Quest & Employment Works
3 Tipping Street
Stafford
CARERS
How to make every contact count
Make the contact you have with people help them to improve
their lifestyle if that is what they want to do, by raising infor-
mation about services available to help them.
For information, advice and guidance contact Staffordshire
Cares:
Tel: 0300 111 8010 or www.staffordshirecares.info/
Homepage.aspx
Age UK
Do you know an older person who could benefit from care
and support
Age UK South Staffordshire is the largest charity organisation
providing dementia care, care and support in your own home and
related services for older people in the Southern Staffordshire
area.
To find out about services available visit www.ageuk.org.uk/
southstaffs/ or call Age UK South Staffordshire Careline 01785
788 477.
If you know a carer who might be struggling to cope
•Feeling helpless/hopeless/down/frustrated • Admits to being
short-tempered • Talking about never having any time for them-
selves •Looking tired or expressing feeling tired a lot/all of the
time • Looking neglected themselves (often with the person they
care for looking immaculate) • Feeling that they are losing the
person they care for •Talking about getting up a lot at night to
care for the person • Discusses the level of need/agitation of the
person cared for • Appearing unwell/chronic health problems •
May be struggling with everyday tasks such as shopping, house-
work and gardening due to caring role.
Contact Carer’s Association Southern Staffordshire on 01785
606675 or [email protected]
Concerned about a health or social care providers service
or the quality somebody is receiving?
Healthwatch Staffordshire acts as an independent voice of local
people. It’s our job to listen to people’s experiences of health and
social care services in Staffordshire and use this feedback to help
change and improve local NHS and social care services.
Raise a concern or find out more 0800 051 8371
Email: [email protected]
Struggling to find information or have too much infor-
mation and don’t know what to trust?
Staffordshire Cares makes it easier to find the information you
need in seconds, all in one place from a trusted source.
www.staffordshirecares.info 0300 111 8010
Do you know an older person who can benefit from care
or support
South Staffordshire Community Voluntary Action providing ad-
ditional support to people with long term health conditions car-
ers and the frail and elderly in South Staffordshire.
To find out about services available contact Emily Simmonds on
01902 851675 or [email protected]
HOME SAFETY – ALWAYS dial 999 in an
Staffordshire Fire and Rescue
How to spot if a person might be at high risk from fire
• No working smoke alarms • History of previous fires - Burnt
cooking utensils, clothes or carpets • Blocked exits • Open
fires • Smoking materials discarded carelessly • Overloaded
sockets • Old electrical appliances • Smoke alarm goes off
whilst cooking • Tea towel over cooker • Using traditional chip
pan • Signs of alcohol or drug use • Mobility or sensory impair-
ment • Had a life changing event • Not had a Home Fire Risk
Check
What we can all do
Check our smoke alarms regularly. Contact Staffordshire Fire
and Rescue Service for a fire risk check.
Tel: 0800-0241999
E-mail: [email protected]
Staffordshire Police
How to spot if a person might be at high risk from crime
• Door unlocked for anyone to walk in • Doesn’t check your
identity • Key is left in the door for anyone to find or use •
Signs back of premises is insecure – broken fence panels etc. •
Signs house is insecure – broken window locks etc. • Tells you
they keep cash in the house • Has received cold callers or high
pressure sales calls • Has engaged with a tradesman who cold
called • Has given bank details to cold callers • Has responded
to unsolicited emails or competitions asking for money or bank
details • Feels under pressure to give cash or valuables to fami-
ly or carers.
Dial 101 if you need to call your local police.
Staffordshire Police How to spot if a person might be afraid of crime or anti-
social behaviour • Tells you they are frightened of crime or anti-social behav-
iour • Tells you their life has changed due to crime or anti-social
behaviour Dial 101 if you need to call your local police.
Staffordshire Police What are the signs of radicalisation or right wing extrem-
ism
WRAP – Workshop Raising Awareness of Prevent Prevent is part of the Security and Counter Terrorism Act 2015,
which is a national strategy to prevent terrorist attacks in the UK. Radicalisation of vulnerable and young people is happening in our
communities either online or in person. It is important to be vig-
ilant and report any suspicions you have about a person especial-
ly if you see a change in the way they dress, in the subjects they
discuss or in their behaviour.
Please report anything to Staffordshire Police – contact 101
and ask for CHANNEL.
Staffordshire Police How can you tell if a young person is involved in Sexual
Exploitation The signs to watch for include young people staying away from
home for unexplained periods of time, more money available to
them than usual, wearing different clothes which promote their
sexuality, using their phones more than usual, a change in be-
haviour.
Ask for PC Matt Smith at Staffordshire Police or report any suspi-
cions to First Response at Staffordshire County Council.
How can you tell if someone is a victim of hate crime
If someone is being bullied or taunted regularly because of their
sexuality, their race or religion, their gender, a disability, their
class, the way they look or the way they dress, basically because
of who they are, then it is classed as a hate crime. Sometimes it
does not stop with name calling, it can escalate to serious har-
assment and even physical violence.
Victims can self report or you can report the incident to
CACH on 0797 149 7988
CACH deals with incidents in a wide range of ways and offer the
victim recommendations and advice about what steps can be
taken. CACH works very closely with the police, schools, housing
associations, local authorities and other support networks to pro-
mote tolerance and ensure that the best possible service is deliv-
ered to the victims.
How to spot if somebody could be struggling with or affected
by dementia
Dementia is not a natural part of growing old. Dementia is caused by
diseases of the brain. The most common of these is Alzheimer’s Dis-
ease. It’s not just about losing your memory – it can affect thinking,
communicating and doing everyday tasks. It is possible to live well
with dementia. There’s more to the person than the dementia.
For more information on dementia friends go to
www.dementiafriends.org.uk
For help and support contact the national dementia helpline on 0330
222 1122 (open 7 days a week) or www.alzheimers.org.uk
If you, a family member or friend are experiencing mental
health problems
If you, a family member or friend are experiencing mental health
problems and need emergency treatment, you should contact your
General Practitioner (GP) in the first instance. Out of hours, your
usual GP contact number should provide information.
Always call 999 if someone is serious ill or injured, and their life is at
risk.
Alternatively, you can seek advice by calling South Staffordshire and
Shropshire Healthcare NHS Foundation Trust The Trust switchboard
is manned 24 hours a day, 365 days a year, and will be able to di-
rect your call 01785 257888 or visit www.sssft.nhs.uk
Mental Health Helpline South Staffordshire 0808 800 2234 (not
24 hours) Samaritans 08457 909090 - 24 hours a day 365 days a year SANELINE 0845 767 8000 - 12 noon to 02.00 365 days a year
Social inclusion and day opportunities support from Quest or
Employment Works :- Supports people who are recovering from
mental illness to improve their confidence, self-esteem, social skills,
wellbeing, communication, concentration and practical skills through
a wide range of meaningful activities and one to one support to as-
sist them in returning to main stream community life and social in-
clusion; including paid employment, volunteering, education, leisure
and many other community activities. A referral is needed from a
Community Mental Health Team member e.g. a Social Worker, Con-
sultant, CPN or Occupational Therapist
Quest and Employment Works welcome inquiries on 01785
783078
MENTAL WELLBEING
South Staffordshire Connect Bus
How to help people travel around South Staffordshire
South Staffordshire Connect is an affordable, flexible, accessible and
door to door bus service for people who are away from regular bus
routes.
If you have a concessionary bus pass you travel completely free!
Adults pay a flat rate of only £2 per journey. Younger travellers with a
‘Your Staffordshire Card’ pay £1 per journey.
All of the buses are wheelchair friendly.
To register 0300 111 8003 or southstaffscon-
Operating times are from 8am to 6pm weekdays and 10am to 4pm on
Saturdays. You can book up to 7days in advance, but no later than 2
hours before you travel.
FINANCE
TRANSPORT
How to spot if a person might be struggling with housing re-
pairs
•Living in one room • No sign they are using heating appliances in
their home • Poor general health
To report a repair for people living in SSHA managed properties
call the customer service team on 0800 096 8690 or if calling from
a mobile, dial 01785 312000.
Emergency repairs should only ever be reported by phone.
Other types of repairs can be reported by phone or by emailing: en-
How to spot a loan shark (illegal money lending)
Are running an unauthorised business under the Financial Services and
Markets Act 2000 • Often refuse to tell the borrower how much they
still owe, when they will finish repayments. • Often increase the debt
or add additional amounts. • May take items as security- including
passports, bank cards and driving licences. • May resort to violence,
threats and intimidation
If you think you may be involved with a loan shark, call the
team in confidence on 0300 555 2222 or Text ‘loan shark + your
message’ to 60003
Partnership Programmes
ALC & T Ltd – Walking Programme
Outcomes: Full Package of walking programmes catering for all abilities
across the District.
Referrals: No formal referrals but leaflets and booklets can be down-
loaded from: www.sstaffs.gov.uk/your_services/
community_development/walking/health_walks.aspx.
South Staffs Cycling Scheme
Outcomes: The aim of the programme is to develop a range of cycling
schemes to increase physical activity, reduce sedentary behaviours and
create a cycling network for the district.
Referrals: People can self refer onto the programme. Please fill in the
registration form before the first session.
For more information please contact April Lewis on 07794 710 927 or
Age UK – Care Navigator Programme
Outcomes: The aim of the service is to provide ‘supported signposting’
to older patients identified as being vulnerable, lonely or socially isolat-
ed through volunteer led support.
Cohort 1 will be an Integrated Care Pathway targeting patients with
long Term conditions at highest risk of hospital admissions to reduce
unnecessary admissions by providing coordinated wrap around care and
support.
Cohort 2 will be Social Prescribing Service targeting those with long
term conditions where early proactive intervention can improve overall
health and wellbeing.
Email: [email protected]
Tel: 01785 788 496/483
Alzheimer’s Society – Dementia Café
Outcomes: Dementia Cafés provide the facilitation of open discussion
of the diagnosis of dementia in an informal social environment. Aimed
at people with dementia and their carer’s, family and friends. Health
professionals may also attend to offer advice.
Referrals: The only criterion is that the café is for people living with
dementia and their carers/families/friends.
Kinver Dementia Café: The Dementia Café in Kinver takes place at
the Kinver Community Fire Station on the second Thursday of every
month from 1.30pm-3pm. For more information please contact Mel
Baines, café coordinator on 01543 574007.
Alzheimer’s Society – Information Worker
Outcomes: Maximise the impact of the Dementia Friends initiative by
supporting all areas of South Staffordshire to work towards achieving
Dementia Friendly communities’ status.
Referrals: No formal referral process. Can contact Mel Baines, Infor-
mation Worker on 01543 573936.
Base 25 – Community Feel Good Project Outcomes: The project will benefit people aged 5 and upwards and
will target groups that are more at risk of mental ill health. For those
of adult age it will additionally target people experiencing social rural
isolation and loneliness. The service will provide an early intervention
to tackle issues at the earliest opportunity before they become more
problematic. Referrals: Referrals can be made by telephone, email or in person
FAO Harbinder Hare, Counselling
Co-Ordinator: [email protected] or Dave Wallace:
[email protected] or 01902 572040.
Citizens Advice Bureau – Floating Advisor Outcomes: Utilising a floating advisor approach to expand CAB provi-
sion to cover all areas within South Staffordshire. The service will be
delivered via home visits or at local community venues for a range of
vulnerable priority groups. Referrals: The fastest route is to email Mark Hall or Stephanie Brown
at [email protected] and request a call back to
arrange an appointment, or call in personally to one of the CAB’s open
door outreach sessions.
Alternatively, call Staffordshire Advice Line on 03444 111 444 where
an initial assessment can be made over the telephone.
Community Council of Staffordshire – Village Agents Outcomes: The Village Agent project will improve people’s health and wellbeing
across the 5 localities through community empowerment and direct
action:
Developing trust within communities Signposting/referrals Bridging the gap Validation and consultancy Addressing ‘real’ issues Improving community cohesion and self-sustainability
Referrals: No formal referral process. For more information please
visit www.sstaffs.gov.uk/your_services/your_community/
village_agents.aspx Village Agent Contact Details: Locality 1 and 2: Jan Wright, [email protected]. Locality 3: Liz Minshall, [email protected] Locality 4: Graham Wright, [email protected]
Locality 5: Sabrina Sproston, [email protected]
Leisure Services – Active Youth Outcomes: Active Youth is aimed at 14 – 17 year olds, and can be
described as a diversionary activity operating on Friday evenings and
also increasing young people’s physical activity levels.
Referrals: No formal referral process.
Families First (part of Staffordshire County Council) – Evi-
dence Parenting Programme Outcomes: The programme will support the delivery of Building Re-
silient Families and Communities programme (BRFC) in South Staf-
fordshire. The service will provide early intervention to families to
prevent them requiring the BRFC programme. The service will run
evidence based parenting programmes such as Family Links Nurture
Programme, Triple P and Understanding Your Child’s Behaviour. Referrals: Families are usually identified through the Building Resili-
ent Families & Communities programme. They may be able to consid-
er families not on BRFC but nominations would need to come via an
Early Help Assessment to the Local Support Teams. Contact details for South Staffs Local Support Teams: District Lead: Sarah Underhill, 01902 506150/ 07773 791058, sa-
[email protected]. Locality Co-ordinator (South Staffs-North): Linda Ball, 01902 696585/
07813 531270, [email protected]. Locality Co-ordinator (South Staffs-South): Jayne Jackson, 01902
696583/ 07773791798, [email protected]
Louise Colman and Lisa Embrey – Gentle Exercise Outcomes: Gentle exercise sessions aimed at older residents to in-
crease physical activity, improve mental wellbeing and reduce risk of
falls. All classes include functional skills and balance exercises to
maintain muscle strength, range of movement and increase confi-
dence. The classes are competitively priced at £2.50 per session and many
people attend two sessions per week. Many of the sessions have tea
and coffee available after the class. Referrals: No formal referral process. Clients can come along to any
of the classes. All clients have to complete a PARQ (physical activity
readiness questionnaire), and if applicable obtain their GP's approval
before commencing the sessions.
The timetable is available at: http://www.sstaffs.gov.uk/
your_services/your_community/health_watch/gentle_exercise_ clas-
ses.aspx
Lynne Andrae – Student Survival School Outcomes: Target population are students aged 16 to 18 in full time
education and their families. The project aims to prevent and reduce
excess unintentional weight gain to prevent obesity by teaching stu-
dents practical skills in cooking, food preparation and nutritional
knowledge. This will equip them with the skills for life to cook healthy
meals for themselves and their families.
Referrals: No formal referral process. Sessions are run using all the
Sixth Form Colleges within the district. If someone aged 16-18 is
identified as needing cooking advice please contact Lynne Andreae
([email protected]) who may be able to arrange for them
to attend a session held at a Sixth Form College.
South Staffordshire Council – Community Reassurance
Outcomes: Perception of crime and anti-social behaviour (ASB) in
South Staffordshire far outweighs actual crimes. The project aims to
promote activities for young people as diversionary activities, as healthy
lifestyle activities and social activities.
Referrals: No formal referral process.
Stroke Association – Linking Local Communities and People with
Long Term Conditions
Outcomes: To link people who have long term conditions (LTC) by re-
cruiting volunteer Neighbourhood Information Champions (NICs). NICs
will have LTCs and be the experts on information and activities in their
area – helping to support others with LTC to self manage and live life to
the full. The project coordinator will identify people with LTCs and rele-
vant activities/service provision, recruit, train and support the NICs and
forge partnerships within the community amongst voluntary/ statutory
agencies and community venues.
Referrals: Please contact Helen Turnbull Long Term Condition Project
Co-ordinator on [email protected] or direct line 07712
327539.
SSCVA – Community Support Project
Outcomes: The project is targeted in particular at residents who are
frail elderly and/or have complex long term health conditions, including
dementia. Residents are matched with a package of help and support in
their local community which will enhance health and wellbeing and are
supported by a small team of Volunteer Mentors.
Referrals : Please contact Ann Ross Community Support Officer on
01902 851675 , [email protected]
Leisure Services – Forward to Health
Outcomes: Forward to Health is a 12 week exercise programme de-
signed to increase activity and the heath of clients. The programme is
specifically designed for people with medical conditions where exercise
will help them to improve their health.
The programme includes:
Three one to one assessment with your personal exercise instructor
including personal review session at week 6 and 12 to discuss progress
and set new goals
Discounted sessions outside of the Forward to Health scheme
A personal 12 week gym based exercise programme to meet your
individual fitness and medical needs.
Nutritional advice
Ongoing support from your instructor throughout the 12 weeks.
Referrals: Clients need to call their local leisure centre to book an ap-
pointment for an initial assessment. They will need to tell the person on
the telephone that they would like an initial assessment for the Forward
to Health scheme, so they book an assessment with an appropriately
trained instructor.
The scheme is available at the following leisure centres:
Codsall Leisure Centre: 01902 844032
Cheslyn Hay Leisure Centre: 01922 417790
Penkridge Leisure Centre: 01785 714152
Wombourne Leisure Centre: 01902 898202
FIVE WAYS TO WELLBEING
ALWAYS RING 999 IN AN EMERGENCY
Important Safeguarding Telephone Numbers:
Staffordshire Cares: 0300 111 8010, 8am to 8pm Mon – Thu,
8am to 6pm Fri, 9am – 5pm Sat
Children First Response: 08001-313126 Hours: 8.30am to
5:00pm (Mon – Thu), 8.30am – 4.30pm (Fri)
If you are worried about an adult call the Social Care and Health
team on 0845 6042719
FIVE WAYS TO WELLBEING
GET YOUR SERVICE INCLUDED! Have you got a South Staffordshire Service that you would like to list in this sign-posting compendium, to raise awareness about what you do and how to contact
your service as part of Let’s Work Together and the Good Life? Updates will be included in the 3rd version, due for release into South Staffordshire
… 2016 Please Email your details to Laura Wharton at [email protected], tele-
phone: 01902 696238
Please provide the following details: Organisation
What is the topic being raised What are the signs that somebody could benefit
Signposting – Contact Details Provide Logo or Image
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