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© 2013 Leading Edge Group. All rights reserved.
LEAN MASTER BLACK BELT Page | 1
LEAN MASTER BLACK BELT
Leading Edge Group, 60 St. Clair Avenue East, Suite 805 Toronto, ON M4T 1N5
www.leadingedgegroup.com
© 2013 Leading Edge Group. All rights reserved.
LEAN MASTER BLACK BELT Page | 2
Program Overview
Leading Edge Group’s Lean Master Black Belt program will take you through a new stage of your
Lean journey - the process of moving to the master level of Lean where you are expected to take a
more holistic and strategic approach to your deliberations. At the end of this stage of your journey,
you will be expected to transform your organization and to lead it on its Lean journey.
Where a Master Black Belt differs from other belts is in their holistic approach and their
understanding of the bigger picture. As the first among equals, their role is to ensure that there is a
Lean strategic plan and that it is deployed. They will be natural leaders and mentors. They will also
be natural educators and someone that is approachable to all. They will have an uncanny knack for
knowing when to get involved and when to mentor. Their knowledge of Lean is the backbone of their
position within the organization.
© 2013 Leading Edge Group. All rights reserved.
LEAN MASTER BLACK BELT Page | 3
Aims and Objectives
The aims of this program are to:
• Develop your skills through challenging your perceptions and to stimulate you to become
an implementer of change
• Expand your horizons and scope of influence
• Develop enterprise-wide problem solving skills
• Develop mentoring skills
• Provide you with an in-depth working knowledge of Lean strategy development and
deployment
Upon completion of the program, you will be able to:
• Identify where any organization is in terms of its continuous improvement journey
• Identify enterprise-wide ‘burning bridges’
• Identify and understand the current culture of an organization
• Advise the senior management team on necessary changes to improve the business
• Mentor other belts on Lean initiatives
• Run enterprise Kaizens (Jishuken)
• Evolve Lean tools/techniques to meet the needs of the enterprise
• Work with the senior management team to address and resolve enterprise problems
• Lead significant problem solving initiatives
• Lead the senior management through the Lean strategic planning process
• Drive the deployment of the strategic plan
• Drive the behavior and organizational changes needed to create and sustain a culture of
continuous quality improvement
LEAN MASTER BLACK BELT
Structure
This program is based on three learning pillars that are designed to take participants
process of an enterprise continuous improvement
Each pillar is six months in duration and contains a body of knowledge that
through the necessary aspects of a continuous improvement
will help participants understand the current reality,
in the transformation and create the environment to inspire all to take the Lean
Learning Pillar 1
"Where are we now?"
© 2013 Leading Edge
rogram is based on three learning pillars that are designed to take participants through the
process of an enterprise continuous improvement transformation.
Each pillar is six months in duration and contains a body of knowledge that will bring participants
cts of a continuous improvement transformation. The body of knowledge
erstand the current reality, challenge the status quo, identify the key stages
create the environment to inspire all to take the Lean journey with them
Learning Pillar 2
"What do we need to
change?"
Learning Pillar 3
"How do we change it?"
dge Group. All rights reserved.
Page | 4
through the
participants
The body of knowledge
atus quo, identify the key stages
journey with them.
Learning Pillar 3
"How do we change it?"
© 2013 Leading Edge Group. All rights reserved.
LEAN MASTER BLACK BELT Page | 5
Program Assessment
The program is based on continuous assessment for each pillar and the Master Black Belt project.
Marks are allocated for each pillar based on assignments, discussion forum participation and log
book/diary submission. Participants are provided with their marks for each assessment item at the
end of each pillar with feedback.
Assignments
Each pillar will have two assignments to be completed on relevant topics.
Log book/Diary
Participants will also be expected to maintain log book/diary where they will list the initiatives that
they have started, been involved with or mentored. The purpose of this is to assess how participants
are developing as Master Black Belts. The log book will be reviewed at the end of each pillar.
Discussion Forum Participation
Topics will be posted for discussion every two weeks and participants are required to respond.
Lean Master Black Belt Project
Running throughout the program will be the Master Black Belt project (MBBP) focused on an
enterprise level initiative.
Program Delivery
The program combines distance/on-line learning and face-to-face instruction. Program materials are
provided through an on-line Learning Management System (LMS) portal – Moodle. Participants
receive access to module notes; required and recommended readings; webinars; a Master Black Belt
discussion forum; supplementary resources and guidelines/templates for program assessment. Face-
to-face instruction is provided through web conferencing and on-site visits.
Mentoring Support
Participants will be assigned an expert mentor for the duration of the program to provide any
clarification on subject matter queries as well as further information on the assessment elements of
the program. One-to-one discussions will also be scheduled on a monthly basis to review progress
and ‘deep dive’ into particular subject areas or challenges that the participant is addressing.
LEAN MASTER BLACK BELT
Key Faculty
Dermot Freeman
Lean Sigma
Dermot has been practi
environments since
programs in QWL, z
a diverse
Dermot is a key lecturer in the Leading Edge
Lean Black Belt - program since 2010 and mentors Black Belt practitioners from various industries
including medical device, pharmaceutical, food, retail,
speaker on Lean implementation at i
presented at conferences/workshops in
Educated at University College Dublin,
Limerick, Ireland; Dermot has operated
during the 80s, Oral-B and Gillette dur
the 00s. He has supported the implementation of operational excellence across manufacturing,
laboratory, administration and service companies.
Dermot has also coordinated the roll
Coulter following Danaher’s takeove
Toyota Production System (TPS) and it invo
throughout the organization. Policy d
projects and actions is a critical compo
years. Dermot is a seasoned Lean practitioner who is just as comfortable in the boardroom as in
‘Gemba’. His 32 years of experience leaves him in a p
importantly, what has not.
© 2013 Leading Edge
Dermot Freeman MSc
Lean Sigma Master Black Belt
Dermot has been practicing Lean in its many guises across a variety of
ironments since 1979. Over the past 30 years he has implemented
programs in QWL, zero defects, world class manufacturing and Lean in
diverse range of companies.
is a key lecturer in the Leading Edge Group/University College Cork postgraduate dip
program since 2010 and mentors Black Belt practitioners from various industries
eutical, food, retail, amongst others. He has been a keynote
aker on Lean implementation at innovation conferences in several cities in Japan and
presented at conferences/workshops in the USA, UK, China, Ireland and Canada.
Educated at University College Dublin, Ireland; University of Waterloo, Ontario and University of
Dermot has operated at site management level for AHS and Baxter in
Gillette during the 90s as well as Olympus and Beckman Coulter during
00s. He has supported the implementation of operational excellence across manufacturing,
nd service companies.
has also coordinated the roll-out of the DBS (Danaher Business System) within Beckman
Coulter following Danaher’s takeover of the Beckman Coulter organization. DBS is, in essence
) and it involves continuous improvement at a constant level
throughout the organization. Policy deployment is at the heart of DBS, and its transfer to meaningful
actions is a critical component of what the Danaher organization has achieved over the
Dermot is a seasoned Lean practitioner who is just as comfortable in the boardroom as in
His 32 years of experience leaves him in a position to know what has worked
dge Group. All rights reserved.
Page | 6
cing Lean in its many guises across a variety of
s implemented
anufacturing and Lean in
graduate diploma -
program since 2010 and mentors Black Belt practitioners from various industries
amongst others. He has been a keynote
in Japan and has also
and University of
Baxter in Canada
Beckman Coulter during
00s. He has supported the implementation of operational excellence across manufacturing,
out of the DBS (Danaher Business System) within Beckman
in essence, the
ant level
and its transfer to meaningful
ation has achieved over the
Dermot is a seasoned Lean practitioner who is just as comfortable in the boardroom as in
osition to know what has worked and, more
LEAN MASTER BLACK BELT
Nick Ustianowski
Lean Sigma
Nick’s business creed is to support real, sustainable and meaningful
change that maintains and delivers high performance. Nick moved to
Ireland in January 2000 to take
product plant in Cork. Previous to this,
including Abbott Labs
qualified with a BSc in Chemistry and an MSc in Industrial Pharmaceutical Science from the
University of Greenwich. Nick has a total of over 20 years experience in mu
and has led and mentored a significant number of Lean
Nick held various manufacturing manageri
since 2008, as an internal consultant for operational e
pride and ownership displayed by staff
has had an outstanding and constantly improving record in safety, customer service, quality,
continuous improvement and cost.
He provided support in a number of ways
individuals; coaching from a technical, personal and team development perspective; performance
management and facilitation through Kaizens, team feedbac
From a manufacturing perspective, Nick delivered a 30% reduction in site lead time, a 70% reduction
in site lead time variation and delivered on all site and end
Nick is a Lean Sigma Master Black Belt (MSc Strategic Quality Management) awarded from the
University of Limerick as well as qualifying with Lean Sigma Black Belts in 2004.
© 2013 Leading Edge
Nick Ustianowski MSc
Lean Sigma Master Black Belt
Nick’s business creed is to support real, sustainable and meaningful
change that maintains and delivers high performance. Nick moved to
Ireland in January 2000 to take up a position with the Pfizer drug
product plant in Cork. Previous to this, he worked with corporations
including Abbott Labs and Norton Healthcare in the UK,
qualified with a BSc in Chemistry and an MSc in Industrial Pharmaceutical Science from the
University of Greenwich. Nick has a total of over 20 years experience in multinational corporations
and has led and mentored a significant number of Lean and Six Sigma projects.
anagerial positions within the Pfizer Corporation and operated,
as an internal consultant for operational excellence. His success was measured by the
staff members. Since the start-up of the Pfizer facility, the plant
has had an outstanding and constantly improving record in safety, customer service, quality,
ber of ways – through clear direction, influencing teams and
individuals; coaching from a technical, personal and team development perspective; performance
and facilitation through Kaizens, team feedback, culture and change management.
From a manufacturing perspective, Nick delivered a 30% reduction in site lead time, a 70% reduction
d delivered on all site and end-to-end value stream commitments.
r Black Belt (MSc Strategic Quality Management) awarded from the
University of Limerick as well as qualifying with Lean Sigma Black Belts in 2004.
dge Group. All rights reserved.
Page | 7
Nick’s business creed is to support real, sustainable and meaningful
change that maintains and delivers high performance. Nick moved to
up a position with the Pfizer drug
he worked with corporations
and Norton Healthcare in the UK, having
qualified with a BSc in Chemistry and an MSc in Industrial Pharmaceutical Science from the
ltinational corporations
and operated,
xcellence. His success was measured by the
up of the Pfizer facility, the plant
has had an outstanding and constantly improving record in safety, customer service, quality,
clear direction, influencing teams and
individuals; coaching from a technical, personal and team development perspective; performance
, culture and change management.
From a manufacturing perspective, Nick delivered a 30% reduction in site lead time, a 70% reduction
end value stream commitments.
r Black Belt (MSc Strategic Quality Management) awarded from the
LEAN MASTER BLACK BELT
Jane Bishop
Lean Sigma Master Black Belt
Jane knew several good reasons to pursue a career in
it was a family business, her sister is also a nurse and
career in nursing provided her with job security and stability. It also
provided the certainty of spending important seasonal holidays such
as Christmas with her friends at work
soon found an area of nursing that was well suited to her high energy levels and her need to solve
problems rapidly - the Emergency Department.
After rising through the ranks from s
as a registered paediatric nurse on route, Jane decided
Palm West Hospital, Florida.
Working in the USA exposed Jane to Lean working practices in healthcare fo
became lead for the peer review committee on quality issues and gained extensi
management and continuous quality processes within a healthcare setting.
Returning to Ireland, Jane studied for a Master’s Degree in
Systems and graduated with Honours from the University of Limerick
services manager in the Health Service Executive (HSE)
senior management team and front
As a senior consultant and trainer for Leading Edge Group
and has led an array of Lean Six Sigma p
© 2013 Leading Edge
Jane Bishop MSc
Lean Sigma Master Black Belt
Jane knew several good reasons to pursue a career in nursing. Firstly
it was a family business, her sister is also a nurse and, secondly
career in nursing provided her with job security and stability. It also
provided the certainty of spending important seasonal holidays such
at work. Training as a registered general nurse in London, UK, Jane
soon found an area of nursing that was well suited to her high energy levels and her need to solve
the Emergency Department.
After rising through the ranks from student to Emergency Department head nurse and also qua
urse on route, Jane decided to work in the Emergency Department
e to Lean working practices in healthcare for the first time.
became lead for the peer review committee on quality issues and gained extensive insight into risk
and continuous quality processes within a healthcare setting.
Returning to Ireland, Jane studied for a Master’s Degree in Strategic Quality Management and
Systems and graduated with Honours from the University of Limerick, Ireland. Her job as trauma
services manager in the Health Service Executive (HSE) allowed her to bring Lean thinking to both the
and front line staff in Waterford Regional Hospital, Ireland.
a senior consultant and trainer for Leading Edge Group in Canada, Jane has travelled extensively
led an array of Lean Six Sigma projects in both the public and private sector.
dge Group. All rights reserved.
Page | 8
nursing. Firstly
secondly, a
career in nursing provided her with job security and stability. It also
provided the certainty of spending important seasonal holidays such
urse in London, UK, Jane
soon found an area of nursing that was well suited to her high energy levels and her need to solve
urse and also qualifying
to work in the Emergency Department of
r the first time. She
ve insight into risk
nagement and Lean
, Ireland. Her job as trauma
bring Lean thinking to both the
Jane has travelled extensively
© 2013 Leading Edge Group. All rights reserved.
LEAN MASTER BLACK BELT Page | 9
Benefits
The Master Black Belt program:
• Provides an international certification and a qualification that is recognized as the highest
accolade in continuous improvement, thereby enhancing career development
opportunities for individuals
• Is reflective of changing industry needs
• Is focused on culture, innovation and empowerment – key factors for sustainable
continuous improvement transformations
• Facilitates a significant return on investment
• Creates internal capacity to lead an enterprise-wide transformation
• Has been developed in conjunction with industry
Further Information
For further information and an application form for the program, please e-mail