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#tucamaraenaccion The Puerto Rico Chamber of Commerce Birling Capital, BDO Puerto Rico, LLC and El Nuevo Día present: Leading Change in Times of Crisis and Beyond Dr. Scott Cowen

Leading Change in Times of Crisis and BeyondLeading Change in Times of Crisis and Beyond Dr. Scott Cowen. Puerto Rico Chamber of Commerce2 C APIT L ADVIS ORS, LL A BOUTIQUE CORPORATE

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Page 1: Leading Change in Times of Crisis and BeyondLeading Change in Times of Crisis and Beyond Dr. Scott Cowen. Puerto Rico Chamber of Commerce2 C APIT L ADVIS ORS, LL A BOUTIQUE CORPORATE

#tucamaraenaccion

The Puerto Rico Chamber of Commerce Birling Capital, BDO Puerto Rico, LLC and El Nuevo Día present:

Leading Change in Times of Crisis and Beyond

Dr. Scott Cowen

Page 2: Leading Change in Times of Crisis and BeyondLeading Change in Times of Crisis and Beyond Dr. Scott Cowen. Puerto Rico Chamber of Commerce2 C APIT L ADVIS ORS, LL A BOUTIQUE CORPORATE

P u e r t o R i c o C h a m b e r o f C o m m e r c e 2

CAPITAL ADVISORS, LLC

A BOUTIQUECORPORATE ADVISORY& CONSULTING FIRM.

IMPACT ON NEW ORLEANS§ 1,836 deaths§ 400,000 jobs lost§ 275,000 homes destroyed

§ Ten times as many as any other U.S. natural disaster

§ Total cost: $160 billion in damages§ 3rddeadliest and most expensive hurricane in U.S. history

HURRICANE KATRINA

Page 3: Leading Change in Times of Crisis and BeyondLeading Change in Times of Crisis and Beyond Dr. Scott Cowen. Puerto Rico Chamber of Commerce2 C APIT L ADVIS ORS, LL A BOUTIQUE CORPORATE

P u e r t o R i c o C h a m b e r o f C o m m e r c e 3

CAPITAL ADVISORS, LLC

A BOUTIQUECORPORATE ADVISORY& CONSULTING FIRM.

IMPACT ON TULANE UNIVERSITY§ Flooded 70% of the main campus and the entire health sciences center campus§ Resulted in 13,000 students and 8,000 employees dispersed for five months§ Became the first major U.S. university in the last century to close its doors for a

whole semester§ Led to losses in excess of $650M

HURRICANE KATRINA

Page 4: Leading Change in Times of Crisis and BeyondLeading Change in Times of Crisis and Beyond Dr. Scott Cowen. Puerto Rico Chamber of Commerce2 C APIT L ADVIS ORS, LL A BOUTIQUE CORPORATE

P u e r t o R i c o C h a m b e r o f C o m m e r c e 4

CAPITAL ADVISORS, LLC

A BOUTIQUECORPORATE ADVISORY& CONSULTING FIRM.

Survival

Recovery

Transformation

THREE STAGES OF REBUILDING AND REIMAGINING

Page 5: Leading Change in Times of Crisis and BeyondLeading Change in Times of Crisis and Beyond Dr. Scott Cowen. Puerto Rico Chamber of Commerce2 C APIT L ADVIS ORS, LL A BOUTIQUE CORPORATE

P u e r t o R i c o C h a m b e r o f C o m m e r c e 5

CAPITAL ADVISORS, LLC

A BOUTIQUECORPORATE ADVISORY& CONSULTING FIRM.

vCrisis comes with obligation to come out stronger and better

vHope is not a plan

vLook in the mirror for the solution

vLeaders emerge in challenging times (at all levels)

LESSONS LEARNED: KEY TAKEAWAYS FROM KATRINA

Page 6: Leading Change in Times of Crisis and BeyondLeading Change in Times of Crisis and Beyond Dr. Scott Cowen. Puerto Rico Chamber of Commerce2 C APIT L ADVIS ORS, LL A BOUTIQUE CORPORATE

P u e r t o R i c o C h a m b e r o f C o m m e r c e 6

CAPITAL ADVISORS, LLC

A BOUTIQUECORPORATE ADVISORY& CONSULTING FIRM.

Ø Understand reality and identify the challenge

Ø Get on the balcony

Ø Clarify the change you seek and how to measure outcomes

ØBuild resilience

ØCultivate empowered teams

ØBe disciplined in execution

ØCommunicate continuously and emotionally intelligently

LESSONS LEARNED: LEADERSHIP STRATEGIES FOR CHANGE

Page 7: Leading Change in Times of Crisis and BeyondLeading Change in Times of Crisis and Beyond Dr. Scott Cowen. Puerto Rico Chamber of Commerce2 C APIT L ADVIS ORS, LL A BOUTIQUE CORPORATE

www.camarapr.org #CamaraEnAccion

THANK YOU!