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Leadership
Innovation
Toll Networking
Exchange
2019 President’s Vision
• Opportunity for a more in-depth form of networking, where agencies can move beyond panel discussions and PowerPoint presentations.
• Introduce the next generation of toll agency leaders to their peers at other agencies, while giving them an opportunity to learn from and interact with executive leadership beyond their own home agency.
• Forge new relationships and introductions that might not have otherwise had an opportunity to occur.
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North-East
Group
NEW JERSEY TURNPIKE
AUTHORITY
PENNSYLVANIA TURNPIKE
COMMISSION
ILLINOIS TOLLWAY
2019 Pilot Participants
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East-West
Group
TRANSPORTATION CORRIDOR AGENCIES
NORTH CAROLINA TURNPIKE
AUTHORITY European Group
2019 LITE Peer Exchange Overview
East-West Group
Five Subject Area Focused Meetings
Interactive conference calls and TCA site visit
with planned workshop in NC
North-East Group
Eight Working Groups
Subject area workshops – Conference calls and
on-site meetings
European Group
IBTTA Orlando Round-table Meeting
International Peer-to-Peer Exchange & Young Professionals Meeting
in Lisbon
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Exchange ParticipantsExpertise TCA NCTA
Customer Service Aaron WatsonAlex LeyvaOsman Aziz
Trulie Bachor
Angela Queenland
Program Management Natasha Ahsan Amy Neidringhaus
Tolling Systems Rick Carrier Kristen PearceRachel Ruiz
Communication Lori OlinNatasha Ahsan
Carly Olexik
Public Relations Jeff Bott Warren Cooksey
Executive SponsorsTCA NCTA
Samuel JohnsonKit Cole
Mike Chesney
JJ EdenAndy LelewskiMarvin Butler
Rodger Rochelle
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East-West Peer Exchange
IBTTA Peer Exchange Program
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NCTA TCA Peer
Exchange Program
1Site Visit
Additional Visit
Planned
5Meetings/ Calls Held2
Meetings/ Calls
Remain
10+ Topics
Covered
20+ Hours of
Information Exchanged
NCTA Communications Team members visited TCA facilities in July. This photo captures the 241 Environmental Mitigation area with animal jump off point.
East-West Peer Exchange
Exchange Leads & ParticipantsSub-Group Illinois Tollway PA Turnpike NJ Turnpike
Engineering Paul KovacsRocco Zucchero
Wayde Tabor
Bradley J. Heigel Robert Fischer
Back Office Shana WhiteheadKathleen Goeden
Laura Marriott Jose Dios
Maintenance & Operations
Kevin ArtlPat Taylor
Craig Shuey Kenneth McGoldrickKevin Dunn
IT Joseph Kambich Robert Taylor Jose Dios
Finance Michael Colsch Nikolaus Grieshaber Donna Manuelli
Tolls Dolores McLaughlin Craig Shuey John PagilaruloScott Barton
Communications Rich BossertJoelle McGinnisDiana Stewart
Carl DeFebo Tom FeeneyShawn Taylor
Executive SponsorsIllinois Tollway PA Turnpike NJ Turnpike
Jose AlvarezEmily Tapia-Lopez
Mark P. Compton John Keller
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North-East Peer Exchange
IBTTA Peer Exchange Program
8
NJ, IL, & PA Peer
Exchange Program
2Site Visits
1Additional
Visits Planned
20+ Meetings/ Calls Held8
Meetings/ Calls
Remain
50+ Topics
Covered
40+ Hours of
Information Exchanged
North-East Peer Exchange
Engineering Track Web-Meeting
2020 LITE Peer Exchange
• Goal: A true peer exchange to see how other agencies conduct the business of tolling and deal with challenges⎯ Quality time with the management and staff at each agency⎯ Small group break-out sessions (agencies to select disciplines and content)⎯ Networking opportunities
• Structure: Two to three sets of agencies; Three Quarterly meetings ⎯ Multi-disciplinary delegation from each agency including a team lead⎯ Leadership Track/Next-gen Agency Leaders
• Outcome: Knowledge Exchange⎯ Internal: Frank/Candid Info Exchange at working-level⎯ External: Report out on best practices for toll
industry based on the peer exchange
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Key Roles in 2020
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• President’s point person to assist with selection process and oversight• Staff to coordinate workshops, round-tables and/or receptions held at IBTTA
IBTTA Staff & President
• Champion of Program• Support President’s point person with matching and selection process• Resource for participating agencies
IBTTA Past Presidents
• CEO to Champion the exchange and report out on key takeaways from program• Commit to traveling to other peer exchange agency workshop• Identify 4-6 participants and team lead* to facilitate home agency meeting• Commit to hosting a workshop at home agency
Agencies
*Opportunity for Leadership Academy Graduates.
• Survey of Interested Agencies in October
• 2019 Program Overview Presentation in Halifax
• Survey of interests & Conference Calls with interested agencies
Fall 2019
• Compilation of survey results• Recommendation of Agency
Pairings • Announcement of Agency
Pairings in December
Winter 2019 • Kick-off & planning meetings with new teams
• Peer Exchange participants identified & rosters finalized
• 2020 Peer Exchange Schedule finalized
Spring 2020
2020 Selection Schedule
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Thank you for your interest.
The survey of interested participants will be open from October 1-31st.