Leadership & Emerging Trends Ppt @ Be Doms Bagalkot Mba

8/2/2019 Leadership & Emerging Trends Ppt @ Be Doms Bagalkot Mba

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Organizational Culture andLeadership, Emerging Trends

in Organizational Culture


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Organizational Culture

The basic pattern of shared assumptions,

values, and beliefs considered to be the correct

way of thinking about and acting on problems

and opportunities facing the organization.


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The Importance of Organization Culture

Culture determines the overall feel of the

organization, although it may vary across

different segments of the organization

Culture is a powerful force that can shape the

firms overall effectiveness and long-term

success


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Determinants of Organizational Culture

Organizations founder (personal values and beliefs)

Symbols, stories, heroes, slogans, and ceremonies that

embody and personify the spirit of the organization

Corporate success that strengthens the culture.

Shared experiences that bond organizational members

together


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Managing Organizational Culture

Understand the current culture to decide

whether to maintain or change it

Articulate the culture through slogans,

ceremonies, and shared experiences

Reward and promote people whose behaviors

are consistent with desired cultural values


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Changing Organizational Culture

Develop a clear idea of what kind of culture

you want to create

Bring in outsiders to important managerial

positions

Adopt new slogans, stories, ceremonies, and

purposely break with tradition


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LeadershipLeaders

People who can influence the behaviors of others

without having to rely on force

People who are accepted as leaders by others

What leaders actually do

Using non-coercive influence to shape the groups or

organizations goals

Motivating others behavior toward goals

Helping to define organizational culture


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Leadership

Leadership Activity Management

Establishing direction andvision for the organization

Creating an agenda Planning and budgeting,allocating resources

Aligning people throughcommunications and actions

that provide direction

Developing a human networkfor achieving the agenda

Organizing and staffing,structuring and monitoring

implementation

Motivating and inspiring by

satisfying needs

Executing plans Controlling and problem

solving

Produces useful change andnew approaches to challenges

Outcomes Produces predictability andorder and attains results


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LeadershipPower and Leadership

Legitimate power is granted through the organizational

hierarchyReward power is the power to give or withhold rewards

Coercive power is the capability to force compliance by

means of psychological, emotional, or physical threat

Referent power is the personal power that accrues tosomeone based on identification, imitation, loyalty, or

charisma

Expert power is derived from the possession of

information or expertise


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LeadershipUsing Power

Legitimate request

Compliance by a subordinate with a managers request because

the organization has given the manager the right to make therequest

Instrumental compliance

A subordinate complies with a managers request to get therewards that the manager controls

Coercion Threatening to fire, punish, or reprimand

subordinates if they do not do something

Rational persuasion

Convincing subordinates that compliance

is in their own best interest


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LeadershipUsing Power (contd)

Personal identification

Using the referent power of a superiors desiredbehaviors to shape the behavior of a subordinate

Inspirational appeal

Influencing a subordinates behavior through anappeal to a set of higher ideals or values (e.g.,loyalty)

Information distortion

Withholding or distorting information(which may create an unethical situation)

to influence subordinates behavior


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Stay on top of how well things are going

Stay current with internal and external

information, reports, etc.

Communicate regularly with colleagues,

subordinates and customers

Keep abreast ofrivals initiatives


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Establish a strategy-supportive culture

Stakeholders are king

Challenge the status quo

Management must listen to customers

Sell the strategic initiatives to groups and individuals

throughout the organization

Recognize and reward those who lead the change


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Emerging Trends in

Organizational Culture

Business Process Re-engineering

ISO 9000 & Organizational Culture

Cultural Intelligence


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Business Process Re-engineeringA number of companies during the 1990s have gone

through a process called Business Process Re-engineering

{BPR},

To dramatically improve their efficiency and performance

and customers satisfaction.

According to Hammer & Champy (1993) who have

popularized this concept, Re-engineering is the

fundamental rethinking and radical redesign of business

process to achieve dramatic improvements in critical,contemporary measures of performance such as cost,

quality, service and speed.


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Cont.

Thus BPR involves changing polices, control systems and

technologies business practices along with creative

destruction of old ways of thinking and operating.


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ISO 9000 & Organizational Culture

ISO 9000 represents a model of quality assurance

which includes a series of documented standards to :

Document procedures for undertaking a task that affects

product or service quality

Perform the work according to laid down procedures,

Maintain record of activities as evidence for compliance

Compare the performance/ achivement with the plan/target

to see deficiency


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Cont

Fabrain (2002) describes ISO 9000 as an adptable

system that incorporates benefits of exercising necessary

control as companies grow.

In the future ISO 9000 is excepted to have greater culture

fit in organizations.


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Cultural Intelligence

It has been defined as a persons capability for

successful adaptation to new cultural settings, that

is, for unfamiliar settings attributable to cultural

context.


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Dimensions of Cultural Intelligence

Understanding the manner and reasons for people

behaving in a culture

Motivation involving energy and perseverance,

Behaviorresponse in a particular manner.

The dimension of behavior or action dealswith an individuals ability to engage in culturally

adaptive response.


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THANK YOU

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Leadership & Emerging Trends Ppt @ Be Doms Bagalkot Mba