Knowledge Creation Process Ppt @ Bec Doms Bagalkot Mba

8/2/2019 Knowledge Creation Process Ppt @ Bec Doms Bagalkot Mba

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14-MAY-2011

Presentation on

Essentials of KM

Presented by:- BABASAB PATIL


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Knowledge Creation Process

Knowledge is everywhere and the so called information

overload is already a reality from which there is no

escape. Part of the problem with knowledge is, we dont

know which end to bite.


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Knowledge Sharing

The time tested and effective way to transfer knowledge is

for people to find others who have the knowledge, and talk

to them. While this can be left to informal means in

organization up to certain threshold size.


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Knowledge capturing and storage

Ensuring the quality, utility and currency of information,

knowledge sharing mechanisms that capture and

summarize knowledge, in effect, seek to make that

knowledge the property of the organization. Pull and push

two usage mechanisms are possible.


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Cont..

Pull mechanisms rely on the people accessing information

stored in the various repositories on a need basis. Owing

largely to the overhead associated with both contributingand locating useful information. Push mechanisms, on

the other hand, deliver unsolicited information to potential

users, these can easily create a shortage- most key

managers and technically inundated with information, an d

may unable to handle still more quantities of it.


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The Basic Functions of KM

The four basic functions of knowledge management are

Externalization

Internalization

Intermediation

Cognition


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Externalization

Externalization is capturing knowledge in an external and

organizing it according to a classification framework. Atthe low end are technologies that simply provide a means

to capture knowledge and store it online, for example,

imaging systems and databases. Workflow technologiesprovides a slightly higher level of functionality.


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Internalization

Whereas Externalization seeks to discover the existence of

similar bodies of knowledge, internalization tries to

discover bodies of knowledge relevant to a particular users

need, with internalization, you extract to the knowledge

from the external repository and filter it to identify what is

relevant to the knowledge seeker.


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Intermediation

whereas internalization focuses on the transfer of explicit

knowledge, intermediation brokers tacit knowledge, it

matches a knowledge seeker with the best sources of

knowledge. By tracking the experience and interests of

individuals, intermediation can link people who need to

explore certain subjects with people who appear to

anchorage knowledge in that area.


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Cognition

Cognition is the application of knowledge thats been

exchanged through the preceding three functions and is the

ultimate goal of knowledge management.


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Knowledge management tools

Relational database

Text document search

Groupware

Data warehouse

Expert database

Group memory

Content management


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Technology components of KM

KM systems must universally meet the following

requirements.

Easy- to-use interfaces, solid reliability, accessibility

throughout the target segment and utilities to mine relevant

information

The target segment employees, customers, investors,

prospects, public at large must be carefully taken into

account during requirement analysis and design/evaluation


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Cont..

Adequate security and confidentially of database must be

maintained as often, customers are concerned about

confidentially of their data

All systems must be driven off a well conceptualized

architecture to ensure homogeneity, ease of adoption and

ease of use and maintenance.


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Thank you..

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Knowledge Creation Process Ppt @ Bec Doms Bagalkot Mba