Leaders influence in five ways:

1. What they pay attention to2. Their reaction to critical incidents3. Their deliberate role-modelling and teaching4. Their choice of criteria for determining rewards and status5. Their criteria for recruitment, promotion, retirement or dismissal

Culture

It is possible the only thing of real importance that leaders do is to create and manage culture and that the unique talent of leaders is their ability to work with culture. Leaders decide on the culture when they decide on their people and how they

interact with them.

These create the CULTURE

Handling Red Tape

Effective Communication

Taking ResponsibilityProactive Learning

Leadership Personality

Leadership BehavioursKey Measures

• Social media• E mails• Group • Individual

• Following up actions• Proactive actions• Reactive actions• Do what you know you should/ought

• External sources• From mentors• From coaching• Implementing

• ‘Can do’ & Positivity• Leading by example• Decision making• Rallying people• Persuasion & debate

All about:

Wanting to be a leader Demonstrating being a leader Learning how to be a (better) leader

• Paperwork • Procedures• Company policies• Personal management• Measurement/KPI/Progress Tracking

Handling Red Tape

Effective Communication

Taking ResponsibilityProactive Learning

Leadership Personality

Leadership BehavioursExample – LCD Programme

Regular completion of Aha momentsUsing the learning logReturning objectives and action sheetsTimely completion of psychometricsMonitoring personal progress

• Active member of the Forum• Giving feedback on training & coaching• Timely response to e mails

• Setting challenges outside comfort zone• Booking sessions without prompting• Completion of actions in timely manner• ‘No excuses’

• Further learning post coaching/mentoring• Making connections to other situations• Researching and learning more proactively

• Positive about programme with cohort and beyond• Engagement with the Ops Board• Contributing within the training• Positivity and ‘can do’

All about:

Wanting to be a leader Demonstrating being a leader Learning how to be a (better) leader

Management Leadership

• Planning• Budgeting• Implementing

• Vision• Direction• Purpose

• Organisation• Structure• Roles

• Alignment• Understanding• Clarity & Context

• Control• Solving Problems• Adjustment

• Motivation• Inspiration• Values & Responsibility

John Kotter: What Leaders Really Do

Two sides of the same coin..

Leaders require Balance and Perspective across both areas

Management & Leadership

Emotional Intelligence -

Key LeadershipSkills

All three are inextricably linked

and define the Leadership and

Culture of a business

Activities, Responsibilities & Ownership