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Lay’s Shapes
February 2019
John Bows & James WilliamsPepsiCo R&D
John Bows and James Williams are employees of PepsiCo Inc. The
views expressed in this presentation are those of the authors and do
not necessarily reflect the position or policy of PepsiCo Inc.
PepsiCo brands consumed 1 bn times a day
22 brands with more
than $1 billion annual
retail sales in 2017
More than 40 brands
$250 mn – $1 bn sales
$64bn net
revenue in 2017
PepsiCo is the first company in the UK food sector to
win an IOP Business Innovation Award
Development of breakthrough snack products
through application of soft matter physics
Multi-scale models & design tools
Lay’s Shapes launched
in 4 emerging markets
Business challenge was to meet consumer demand for Lay’s
in developing markets using local, low-cost ingredients
X-Ray Tomography showed typical differences in
microstructure between potato- and cereal-based snacks
Typical potato
•Small cell size
•Thicker cell walls
➢Crunchiness
➢Slow rate of
breakdown
Typical cereal
•Larger cell size
•Thinner cell walls
➢Crispiness
➢Faster melt in
mouth
Study of microstructure evolution during snack production
run in collaboration with Wageningen University
Prof. van der Sman
Programme of analysis &
characterisation to build
CDS model for potato-
based pellet snacks
Microscopy
Particle size distribution
X-ray diffraction
Complex Disperse System modelling was used to define
functionality of key constituents in foaming mechanism
Potato flake
(Swollen potato
cells)
Native tuber
(Crystalline potato
starch)
Filler Water
Extrusion
Bubble
Nucleation
Bubble
Growth
Shape Fixing
through glass
transition
By identifying the functionality of filler particles from potato, we
were able to derive equivalent functionality from other ingredients
to deliver a potato-like texture with much less potato content
After reducing potato content, target crunch and crispiness
could be restored by using native rice flour as filler particles
Fillers = Potato cells
& potato fibre
20% flakes;
replace with
potato starch
& tapioca
Thin cell walls
• Low crunch
• Fast melt
Add native
rice flour as
filler particleTarget crunch /
crisp restored
Technical breakthrough led to successful product launches
in multiple countries
2015: First products launched in single India stateNow: Indian national expansion &
launch in multiple other markets