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Marketing Fellow @HubSpot Advanced Marketing Instructor @HarvardContEd Sam @Mallikarjunan If you’re watching now and have questions, tweet me. If you’re watching later and have questions, tweet me anyways. I’m here to help.

later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

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Page 1: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Marketing Fellow @HubSpotAdvanced Marketing Instructor @HarvardContEd

Sam @Mallikarjunan

If you’re watching now and have questions, tweet me.

If you’re watching later and have questions, tweet me anyways.

I’m here to help.

Page 2: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 3: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

The lifespan was 75 years

Fortune 500 company.

Fortune 500 company.

Fortune 500 company

Fortune 500 company.

Now that lifespan is just 15 yearsAnd soon, it’ll be only 5 years

The Fortune 500

Page 4: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

01 NEW

02 NEW

03 NEW

04 OLD

3/4 of the companies on the

Fortune 500 list will be companies we’ve never even

heard of

Page 5: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

That means that 375 slots on the Fortune500 are up for grabs! UP

GRABSFOR

Page 6: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

This is because the fundamental nature of how we work is

changing.

Page 7: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Here’s why:

Page 8: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 9: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 10: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 11: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

When I’m asleep, they’re awake.

Page 12: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 13: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 14: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

If you’re not trying to put yourself out of business,

someone else is

Page 15: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 16: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

High

Value

LowStart 5 Years

Rate of Knowledge Depreciation

20th Century

21st Century

Page 17: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 18: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

5 9X

3021X

Page 19: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

The vast majority of sales require 5 or more follow-ups before they close

80%

Page 20: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 21: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

negative.

Source: Corporate Executive Board survey, http://bit.ly/wQCz4b

of the terms sales & marketing use to describe each other are

87%

Page 22: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

“I hate marketers because they just get in the way.” – Actual sales rep

SALES

VS

MARKETING

Page 23: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 24: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Marketers

And Salespeople

Sometimes it can feel

like

Are from different planets

Page 25: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 26: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 27: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 28: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Companies with strong sales & marketing alignment get 20% greater annual revenue growth.

The Aberdeen Group, http://bit.ly/zmIJQD

Page 29: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 30: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 31: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 32: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 33: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

50/50 chance or less of seeing a winning game

Page 34: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

They looked at games that teams won and lost, and broke it down by every possible

thing they could measure to figure out what was important.

Page 35: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Their win percentage increased by almost

50% finally winning the American League in 2006

Page 36: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

It turns out that baseball and business aren’t all that different.

Page 37: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 38: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 39: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 40: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Engineer Your Own Sales Hiring Formula

Page 41: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Of the cycle is over before a sales rep even gets involved. Marketing is the voice of sales during that 60%

60%

Page 42: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Sales + Marketing

= SMARKETING

Page 43: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

(It’s pretty hard to justify, too.)$$

You can’t improve what you can’t measure.

Page 44: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Marketing: “Just an expense.”

$ 6000

$ 50,000

$ 60,000

PPC SEO Firm ContentWriting

Expense

Yearly Amount“I’m spending a bunch of

money on marketing, and I’m making more money than I’m spending back.”

Page 45: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Marketing is half of the acquisition equation

“We spent $1000 and got 500 website visits”

CoCA: $400

CoLA: $40

CoVA: $25% Visit-to-lead

10% Lead-to-customer

Page 46: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Attract

BlogKeywords

Social Publishing

Convert

FormsCalls-to-actionLanding Pages

Close

CRMEmail

Workflows

Delight

SurveysSmart content

Social Monitoring

This is the inbound marketing process.

Visitors Leads Customers PromotersStrangers

Page 47: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Leads Qualified Leads

Opportunities CustomersStrangers

AWARENESS CONSIDERATION DECISION

IDENTIFY CONNECT EXPLORE ADVISE

This is the inbound sales process.

Page 48: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 49: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

NUMBERSSALES

Page 50: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 51: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 52: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 53: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

How many leads did sales accept and work this month?

57%Worked Percentage

0% 100%

33%

50%

Unworked eCommerce Leads

Page 54: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

How is thismonth for sales?

Marketer Opportunities Created by Month

Reco

rd C

ount

Page 55: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

If sales is forecasting low for this month, invest differently.

26%Sum of Probability Adjusted Recognized MMR in USD (Thousands)

0.00

12.60

Current Month Sales Forecast

16.80

25.20

6.64

Page 56: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Sales has to give leads a fair chance, not just cherry-pick.

55%Average Last Attempt #

0

3

Average Attempts Per Hi/Med SAL

6

9

4.94

Page 57: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

“Fair chance” is a data-driventhreshold by lead quality.

Page 58: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 59: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

NUMBERSMARKETING

Page 60: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 61: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Marketing should qualify leads too

Page 62: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 63: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Not just mo’ leads. Mo’ better.

Page 64: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Upcoming Offers

Offer No. 27 – 19 Blunders That Are Hurting Your ConversionsA co-marketing ebook with Exclusive Concepts. Live on 05/19

Offer No. 28 – Is Facebook Failing Marketers or Are Marketers Failing to Leverage FacebookHubSpot + ShopSocially Webinar on 05/21, 2 PM EST.

Page 65: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company
Page 66: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Companies with an active SMarketing SLA are 34% more likely to experience greater year-over-year ROI than those companies that aren’t.

They’re 21% more likely to get greater budget allocations.

They’re 31% more likely to be hiring additional salespeople to meet demand.

* source: State of Inbound Marketing 2015

Page 67: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Pipeline Revenue Example�

𝑪𝑪𝑫𝑫 ∗ 𝑽𝑽

C = # of new customers, D = # of downloads, V = Average LTV

Yes. I downloaded their eBook.Yes. They helped me make a decision.Yes. I bought from them.

Page 68: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

And yes.She saidYes.

Page 69: later and have questions, tweet me anyways. I’m …...and have questions, tweet me anyways. I’m here to help. The lifespan was 75 years Fortune 500 company. Fortune 500 company

Thank You!